Name: Savoy, Ooty - Ihcl Seleqtions
Address: 77 Sylks Road Nilgiris, Ooty, 643001, IN

10/10

Exceptional

13 Nov 2025

natasha

Amazing property. Feels like you are in heaven. Amazing service.

Leisure Family

8/10

Excellent

21 Mar 2025

Susannah

Lovely historic hotel

We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around.

Partner

10/10

Exceptional

28 Jun 2024

HARSH

Beautiful property snd rooms are very spacious and comfortable. It has all the modern amenities while retaining the old school charm of such an old building. We loved the wood burning fire place in the room as well. Breakfast was really good and staff at breakfast place was very friendly and courteous and service was top notch. Afternoon high tea was also amazing. Property has a beautiful courtyard and several charming cottages and suites. Highly recommend staying here for Ooty visit

Leisure Family

10/10

Exceptional

22 Mar 2024

Verified traveler

Heritage at its best in Ooty

During our stay at the Savoy in Ooty, we were endlessly impressed with the level of service by all staff from the gardeners to the managers who were attentive and nothing was ever too much trouble. The hotel is immaculate with rooms that reflect the heritage of the property while providing clean, well maintained and modern aspects that you want when travelling. The gardens are stunning and peaceful. The dining room provides superb food at reasonable prices. When Executive Chef, Emon Mukherjee, realised I wanted something simple, he made me the most perfect prawn and vegetable main course. The staff were brilliantly managed, with nothing being too much of a problem and with staff that remembered our room number, even when we couldn't! A special mention to Santosh, who not only remembered our room number but also what we ordered each time. When a sudden problem occurred with our original room, the staff and management couldn't have been quicker or more helpful in rectifying the situation efficiently and effectively. We would thoroughly recommend this hotel and its exemplary staff.

Partner

8/10

Excellent

17 Nov 2020

benjamin

ooty taj retreat

The taj is a very old traditional hotel with nice rooms with log fires if you get cold. In this covid period there is limited food but then the breakfast must improve as to not have proper coffee in a 5 star is not acceptable. the quality of breakfast does not meet 5star. The staff are very good but a bit slow sometimes for serving drinks and food.

Partner

8/10

Excellent

16 Mar 2020

senthil

very nice

very nice.

Friends_and_family Family

10/10

Exceptional

16 Feb 2020

DILEEP

Memorable stay!

My wife and I had a wonderful stay at the Savoy run by the Taj. The service was excellent from all staff, and the food really delicious. The cool weather made our sojourn there all the more memorable, especially the time spent before the fireplace in the room.

Partner

4/10

Poor

22 Jan 2020

NEEL

Everything is fine except for the fact that the hotel charges the guest the amount in indian rupees for the agreed amount, then gives a lower conversion value (example the usd to inr is $71 and the hotel’s rate is $67). Guests are unknowingly paying 5% more. There is no option on the credit card machine to change the transaction currency. It took 3 trips to the reception, meeting withe the general nanager snd 4 hrs to resolve the issue. This is a business model that these hotels are using to cheat unkowing customers.

Leisure Family

10/10

Exceptional

31 Dec 2019

NIcole

Great hotel

Lovely hotel in Ooty. Hotel has been recently refurbished and the room was very nice. Lovely furnishings, comfy bed, spacious.

Food was excellent and service was very attentive and friendly.

I would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

Ramamurthy

Taj Savoy

Great ambience, style and customer service.

Friends_and_family Family

10/10

Exceptional

21 Dec 2019

NS

It’s history along with contemporary hotel offerings of top quality.

Leisure Family

8/10

Excellent

02 Dec 2019

MANOJ

Excellent place

Excellent place, very courteous and friendly team - be it Front office or F&B or Guest Services. Appears to be slightly under-staffed and hence the team appears to be over-stressed but still maintain a smiling face.
Post initial hiccups and some communication issues, generally the service was fabulous led by Mr. Ansari and Mr. Paul in Front office, Sebastien in Housekeeping and Manoj, Arun, Santosh and Kalidass in F&B.

Partner

6/10

Pleasant

14 May 2019

vandhana

old world charm- but condition is bad

For the price- a whopping $150 a night- one would expect pretty good conditions. Indian luxury hotels have ridiculous service charges (GST). The rooms are old and tired, but spacious - but not worth the price for India. Couldn't get me a working iron after 3 tries and waiting nearly 90 minutes- made for a bad start of my morning. The one thing they have going for them is service - polite and respectful. The open air lounging area is nice. drinks are so-so. The breakfast buffet is fantastic.

Friends

8/10

Excellent

12 May 2019

Rahat

Old world charm !

Taj Savoy is an old British property with 19th century style lawns and rooms yet well maintained by the management and staff. Special mention of Mr Ansari and Ms Sharmila who were excellent with their guest services. Had a good time exploring Ooty with this place as our stay base.

Family

10/10

Exceptional

28 Apr 2019

Verified traveler

Excellant is the word

Excellant service and staff. This even beats JW Marriott service experience. Just too good. All staff members are so well trained and nice that you feel like going back there just for that.
Excellent location, good property and nice food, specially breakfast buffet.

Family

10/10

Exceptional

27 Mar 2019

Verified traveler

up hill

The hotel was very beautiful and our room was nice, the area surrounding was peaceful.

Friends

10/10

Exceptional

22 Mar 2019

Michael

Classic hotel with excellent service

Colonial style building in beautiful grounds. Older rooms but the atmosphere was great. Food and bar excellent with good service. Welcome drink much appreciated. Ooty has not kept as much of the old glamour as one might expect, but this hotel has. Expensive by local standards but worth it for a special night on the trip.

Partner

4/10

Poor

02 Jan 2019

Verified traveler

Property is very old and now proper maintenance is required. I had two bedroom suite and room were so small and unplanned. It was not good experience of a suite.

8/10

Excellent

01 Jan 2019

Verified traveler

Wonderful location in the cool tea plantation hills: excellent heritage character hotel

10/10

Exceptional

31 Dec 2018

Verified traveler

Awesome experience at the hotel - the management, chef's, staff were all very helpful and courteous. Great stay at the hotel.

10/10

Exceptional

29 Dec 2018

Vikram

Exceptionally friendly and helpful staff and cook. excellent dining. good location. very safe. Very clean. Old hotel but very pleasant. Five stars.

Family

10/10

Exceptional

17 Dec 2018

Verified traveler

The hotel staff starting from the Manager to the cleaners all are very friendly and give their best to make your stay as comfortable as possible

10/10

Exceptional

04 Jul 2018

Verified traveler

Nice environment, closed to many facilities.

Overall the services are good, especially from well trained staff. The WiFi speed is less than desired. For international hotel, this need to be improved.

6/10

Pleasant

19 Apr 2018

Andrew

It has seen better days

The Taj Savoy is in a lovely location but has fallen behind times. It has a programme of modernisation about which we were not told when making the booking. The dining room was relocated and the food was not as good as usual.
The staff are willing and attentive but there seems to be more trainees than trained.
Our taxi driver Bala was excellent.
I look forward to returning and enjoying the improved facilities.

10/10

Exceptional

21 Jan 2018

Ivan

Back to Colonial Days

This is an old British Colonial Hill Station which was build in the early 20th century and has been turned into a hotel. It is rustic with lovely grounds and a delightful place to stay. Since the elevation is 7250 feet it is cool and the fire place was nice at night!

10/10

Exceptional

12 Dec 2017

Verified traveler

Nice property.

Stay was great!

Partner

10/10

Exceptional

03 Dec 2017

Verified traveler

Amazing stay at Taj Savoy

Stay at Taj Savoy was amazing. The hotel in itself is a sight-seeing delight. For those looking for a heritage stay in Ooty, look no further !! Do opt for a lawn/garden facing cottage - it enhances your stay. One not-so-good comment was from our cab driver - driver quarters was not too great and the place was dirty.

What can be better:
- Driver accommodation/facilities calls for a lot of improvement. Our cab driver had to sleep in the car for all 3 nights.
- Wi-Fi was intermittent in our cottage. It was good at the reception though.

Family

8/10

Excellent

11 Jul 2017

Nitin

Great Locale Poor Service

Pros: Great Location
Excellent outdoors.
Excellent Old World Charm
Beautiful gardens

Cons:
Rooms Not Ready on Arrival
Extremely Poor Service in Dining Room
Heater in room not working properly.
Bedsheets dirty.

8/10

Excellent

03 Apr 2017

veeru

Nice hotel

We stayed for two nights liked this hotel because from gardener to manager all are friendly and trying to give a memorable comfort stay and they made it

6/10

Pleasant

20 Mar 2017

Sharat

Heritage property

Ok rooms, great staff. The road which leads to it is very narrow. Breakfast is ok. overall fine...i know they cant do much about an old property

10/10

Exceptional

23 Feb 2017

Vipul

Excellent staff. Hospitality is their prime object

I have never seen entire coming and saying good bye to u when we left this place. Awesome hospitality and experience

6/10

Pleasant

18 Feb 2017

Verified traveler

Average

It was ok.. under the name of TAJ.. we expected more... but ...!!!
Staf is good.

Family

8/10

Excellent

04 Jan 2017

Verified traveler

Quiet, relaxing on hill.

Visited as a family of 5, and enjoyed the location, the food at the restaurant, and the happy hour bar service. All staff we interacted with were helpful and responsive to requests; reception, room service, laundry, bar, restaurant - except for one evening where we had to call numerous times for someone to light the fire in the bedroom. The person arrived well after 10.30, too late to have fire operating in childrens' room. The small electric fan heaters are incapable of keeping room warm in winter at the altitude. The Hotel should consider a more Eco friendly option.

8/10

Excellent

06 Dec 2016

Ketan

Nice vintage hotel.

Nice vintage hotel with some history to back it up. The fire place in the room adds to the old world charm. Stay makes you experience an old world royal style of living.

10/10

Exceptional

27 Nov 2016

MegaSmart

An Oasis in Ooty, India

The Savoy exceeded our expectations. It was a quiet, relaxing, oasis with great facilities and the service was fantastic. The hotel has a great atmosphere and being there felt like being transported back in time. We stayed for 3 nights and ate every meal in the excellent dining room. The staff was very friendly and helpful. I would recommend the Savoy to anyone visiting Ooty.

6/10

Pleasant

25 Oct 2016

Ahammed

Nice hotel.

Nice hotel, easy access to city, lake, botanical garden etc.

10/10

Exceptional

12 Oct 2016

Nishita

Very accommodating staff. We had to check out early, by a day, and that was completely hassle free.
Apart from that, it's a 100 year old property, well managed, great rooms and food.

Family

8/10

Excellent

12 Sep 2016

Verified traveler

Quaint cozy hotel

Pros= beautiful property with lawns and even play set for children, old world charm, fire place and little swing sets for adults and breakfast nooks, quite near the station and bus stand and other restaurants.
Cons= Toiletries lacking in the bathroom, no bathrobes, rooms could do with a painting or two above the mantelpiece perhaps.

8/10

Excellent

09 Feb 2016

Christian

A lot of charm and friendliness

Very pleasant stay. Nice and friendly service. The hotel is a historical site and its charm compensâtes lack of full modern comfort. But don't worry it is all cosy.

Partner

10/10

Exceptional

13 Jan 2016

Verified traveler

Excellent

Excellent property ... Good food / hotel staff...Great place to be in

10/10

Exceptional

06 Nov 2015

Prasanta

colonial charm in secluded mountains

excellent staff
Welcoming front office
excellent breakfast and dining
Live music during dinner
free newspaper and water bottles
excellent lounge and leisure activities
good Gym
excellent garden view

10/10

Exceptional

10 Sep 2015

Sabarinath

Best place to stay at Ooty

I was there on business for two nights. Courteous and friendly staff.. great property and felt at home and just love staying there.

While making a booking you may request for the garden facing rooms!

8/10

Excellent

25 Jul 2015

ajay kumar

Beauty in Ooty

Lovely place good service Taj stamp in everything !!

Partner

8/10

Excellent

25 Jul 2015

ajay kumar

Another Feather in Taj

As always Taj Hospitality was noticeable in every thing . Awesome

Partner

8/10

Excellent

11 Mar 2015

Sandy

A Bygone Era

This was a second visit to the Taj Savoy Hotel and I was very sad to leave on both occasions. The hotel, although not perfectly maintained, captures a most romantic period of Indian history - it transports you back in time. Our Garden View room was a most delightful bungalow with oodles of space, separate sitting room, delightful fire place which is lit for us each night and a bathroom with separate shower and bath - very comfortable indeed. Do not look too closely at the finished product though but I felt that it all added to the charm. We sat outside and had breakfast in our little garden square and although we enjoyed looking over the general garden area we did prefer the buffet breakfast in the dining room - it was superb with an enormous array of delectable Indian breakfast items. Dinner in this colonial dining room was also very good. All the staff were exemplary and treated us with a warm and genuine approach - many of them were there on our visit 9 years previously. I do not go to Ooty to see Ooty but particularly to stay in this serene and 'soul nourishing' environment. I could spend week never leaving the grounds. Top marks to the Taj Savoy and all who work therein.

Partner

10/10

Exceptional

10 Mar 2015

Verified traveler

We enjoy the hotel surroundings and environment

Nice experience. Fantastic hospitslity. Neat food and the best Ayurveda massage

6/10

Pleasant

10 Sep 2014

Ajay Varma

Nice Place .... with few drawbacks !!

nice stay , staff goes out of way to help you after complaint s !! You can also get Non Veg at the cost of veg !!! Be careful of menu , Non Veg is shown as Veg . ( FYI Menu is about more than TWO YEARS old )

10/10

Exceptional

05 Aug 2014

Pref anonimity

nice and cozy place to stay

We booked Taj savoy for 2 nights. The room was a cozy one with bed facing the fireplace that would be lit up with an actual fire each night.. there was also a small heater to heat up the room on the otherwise cold nights..
food was awesome. The dining hall was a comfy room again with a fireplace. The dinner was in candle light with live piano that played soothing music - both old Bollywood and western tunes (you could also request for any of the favourites).
you need to experience it yourself to enjoy the hotel..

Partner

8/10

Excellent

11 Jul 2014

JOLLY

NICE HOTEL IN THE HEART OF TOWN

GOOD EXPERIENCE - COOPERATIVE STAFF - GOOD FOOD - MUST OFFER BETTER TARIFF PACKAGES FOR THE GUEST TO USE THIS HOTEL

Partner

10/10

Exceptional

23 Apr 2014

Ashish