Mainstay Suites Newnan

4/10

Poor

30 Mar 2026

Tommy

Average, nothing special

Partner

4/10

Poor

16 Mar 2026

Susan

Terrible; room was dirty, odor in room (from garage in maintenance room), mold on shower walls, spilled (*soda-ish) item on dishwasher door and kitchen floor was sticky, nightstand lamp full of dust, drink (soda-ish) rings on nightstand, no additional toilet paper rolls…

One positive; linens and towels were spotlessly clean

*looks like soda

Partner

8/10

Excellent

13 Mar 2026

Erica

The room was clean, the beds were comfortable. It took a while for the water to get warm. The staff were nice. The breakfast options could have been more of a variety. I would stay here again.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Wilawan

Felt right at home in my own little apartment. Loved the room layout and modern look. Very clean room and staff was friendly.

Partner

4/10

Poor

29 Dec 2025

madhu

The bathroom is not good. Beds are small. The entry door to my room was out of shape. Had to hit hard to enter. Breakfast was ok. The reception was not courteous.

Friends_and_family Family

4/10

Poor

28 Oct 2025

Lindsey

We didn't have the do not disturb sign on the door and nobody gave us fresh bath towels. When I went down one morning to ask I stood there for 10 mins and nobody came up to help.

8/10

Excellent

23 Jul 2025

Pamela

It was nice. We had trouble with the TV but figured it out. I loved the full kitchen and space itself.

Business_and_leisure Family

6/10

Pleasant

19 Jul 2025

Joseph

My experience here was great except for the WiFi trashy and the color in the TV went out. Other than that, everything else was good.

Leisure Self

10/10

Exceptional

07 Jul 2025

Alexis

It was great and very family friendly which is great for us. With a 6 year old and baby. Overall the experience was great. And we will be booking with choice hotels again in the near future for our stays.

4/10

Poor

29 Jun 2025

Eric

Check in with Went great. when arriving to room I noticed that the stove was on, but I was unable to turn off. Between the front staff member and myself we worked on it for almost 30 to 45 minutes to get it turned off State. This was a safety hazard for everyone in the building and caused a lot of issues if we was unable to turn off.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Patricia

The friendliness of the front staff. She was so very friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

27 May 2025

Matthew

Nice property. Easy check in and larger suite. A good place to stay for business in Newnan.

Business Self

6/10

Pleasant

26 May 2025

Linda

The oroperty was clean, quiet and convenient for our stay while visiting family.

Leisure Partner

10/10

Exceptional

25 May 2025

David

Friendly

2/10

Poor

11 May 2025

Danielis

El personal que me tocó la segunda noche en la recepción fue horrible , soy hispana u sentí que la señora era muy racista . Me trato súper mal a mí y a mi familia 👎

Family_with_children

6/10

Pleasant

18 Feb 2025

Ashley

The room was adequate on cleanliness but needed some carpet replacement. It was comfortable. The internet didn't really work. They charge a $60 supposedly refundable incidentals deposit but mine has yet to be refunded. I was not planning on needing a hotel but my power was out due to a tornado so I really wasn't prepared for the fee.The fee is not mentioned on Expedia.

Family_with_children

6/10

Pleasant

20 Jan 2025

Tiffany

Stay for four nights. The hotel is nice and clean. The only problem I had was the pull out sofa was never clean. Pee stains on the topper and it took them 2 days two wash and give me a clean one.

Leisure Family

4/10

Poor

09 Dec 2024

ruben

.

4/10

Poor

10 Oct 2024

Martha

One of the dirtiest hotels I have ever stayed in. I also did not appreciate being charged an incidental fee of 60 dollars that was not disclosed when I booked the room.

Leisure Partner

6/10

Pleasant

18 Sep 2024

Keri

There was a possible smell of marijuana in the hallways… the room itself was good. The woman checking us in at night wasn’t very nice. But the day staff was great!

Leisure Family_with_children

6/10

Pleasant

28 Jul 2024

Eric

It was conveniently located, the uncleanliness in our room appeared to be a result of being understaffed or having untrained cleaning staff.
I think great management could bring it back up to 4.5-4.8 stars relatively quickly.

Business_and_leisure Family

2/10

Poor

01 Jul 2024

David

All of the negative comments are true. This place is a dump. I expected it for $80 a night but avoid this place, spend the extra $50 and get a Fairfield or holiday inn express. We entered our room and it smelled pretty bad. I found what I thought was the smell and it was the closet that smelled like vomit from two decades ago. Turns out not only was it that, it was the disgusting dirty dishes in the dish washer. Dead bugs, grimey walls and floors, filthy carpets, dirty silverware with old food still in them in the drawers, backed up bathroom sink that wouldn’t drain, gross shower were all plenty enough to just leave when we woke up and skip our second night there all together. Both woman at the front desk however, were very friendly and fantastic. I believe it was the cook for breakfast, he checked on me while I ate and asked how everything was, he’s a very nice fellow.

Leisure Family_with_children

4/10

Poor

18 Jun 2024

Verified traveler

Never Again

I would like to start by saying that the staff was very friendly and helpful. Unfortunately that was the ONLY positive aspect of the trip. The pull out bed was disgusting and their were stains galore. The air vent in the bathroom was even worse. I would never ever ever stay here again.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Jeanne

Nice employees, room was spacious. Had to as for sheets and blanket for the hide a bed couch. Dirt on walls and in the bathroom.

Leisure Family

6/10

Pleasant

26 May 2024

George

No manager on site.

Leisure Family

10/10

Exceptional

18 Mar 2024

King

Comfortable beds

6/10

Pleasant

02 Feb 2024

Osvaldo

I didn't like that we had bed bugs and got bitten

Business Friends

6/10

Pleasant

26 Oct 2023

Barbara

Big exhausting bust.

I never stayed at this motel. I tapped on the link for directions and was led out into the boonies of Georgia. Way out.

Self

6/10

Pleasant

15 Oct 2023

Sarah

The staff was amazing, but the room was pretty filthy. It didn’t look like it had been cleaned very well.. but the staff made up for it, cause they were so amazing and helpful!

6/10

Pleasant

18 Sep 2023

Alladin

Clean property and environment. No service provided - I stayed for 3 nights but no trash removal or room cleaning

8/10

Excellent

30 Aug 2023

Robert

Great staff

The staff was exceptionally friendly and helpful. Our room was clean and tidy, perfect spot after a long day of driving.

Partner

6/10

Pleasant

07 May 2023

Verified traveler

There are Better Choices - Overpriced and Dated

I stayed 12 nights. Breakfast late 3 of 4 days. Room was dated and bath was a bit dirty. Internet was pretty good - 50MB. TV repeatedly failed to connect to cable services. Manager from South Carolina was unpleasant and did not know the room sizes - assigned me to a room of lesser size than other comparative rooms in the hotel while claiming it was the same. Housekeeping failed to arrive when scheduled. Parking is limited. I often visit Newnan. This hotel went from top to bottom of my list.

Business

10/10

Exceptional

20 Mar 2023

Jerald

The property was wonderful and Brooks the front desk manager was so helpful

Leisure Family

8/10

Excellent

18 Mar 2023

Nakisha

It’s okay

Business Partner

2/10

Poor

18 Mar 2023

Diane

This was by far the worst experience ever. We waited 10 minutes in front of an empty front desk. The man finally came and was nice but obviously harried. He said he was in the back doing laundry. He checked us in. The room reeked of smoke, was dirty, and everything was worn. We went back downstairs (waited again) and told him of the smoke problem. He looked for another room, told us \"sorry, we have nothing available\" and promised that the manager would authorize a refund. We went down the road and stayed somewhere else. Now, we are fighting with our credit card company to get a refund. The manager denied our request and denied that anyone matching the description of the front desk clerk ever worked there. Stay away at all costs!

8/10

Excellent

13 Mar 2023

Nahjee

It was nice. A little strict. Knocked on my door at 11:02 for checkout.

Business_and_leisure Self

2/10

Poor

06 Mar 2023

Terrence

Modern Day Pirates!!

Beware!!! Housekeeping and management are very shady! I accidently left my Fitbit watch in the room when I checked out. I realized it the next day and called and asked if housekeeping found a watch left in the room. Fully aware that housekeeping cleans each room after each guest stay. I was hoping but I guess I wasn’t really surprised when I was told that no watch was found. I fully realized it was my fault for forgetting the watch but you would hope that housekeeping at a hotel would be decent enough to turn in items guest leave and that would be a priority enforced by hotel management, understanding that guest may occasionally leave things. So as a cautionary warning to future guests of this hotel, be sure you have all your possessions when you check out because, anything left by a guest is consider free items to the staff there.

Self

8/10

Excellent

21 Feb 2023

Teresa

Nice and clean. Everyone has room for improvement.

4/10

Poor

12 Feb 2023

Verified traveler

I checked in on Monday afternoon and didn't realize it was an extended stay and thei only clean the room every 5th day, to mr that's disgusting. That should have been told upon check in. I was charged $60.00 for an incidental fee and I haven't been refunded yet. I'm also waiting on a receipt. Overall it was just an bad experience.

Friends_and_family Family

10/10

Exceptional

11 Dec 2022

Norm

Main Stay Suites is a great value!

Leisure Partner

8/10

Excellent

08 Dec 2022

Verified traveler

Would recommend

Internet difficulties but overall would stay again under the right circumstances.

Business

8/10

Excellent

15 Nov 2022

Debbie

The desk clerk was not motivated. Poor customer service. Check in was not easy. We stayed two days and they do not offer refreshing the room. I asked the housekeeper in the hall to change out the towels and she said we were not on her list. I asked at the desk to have the towels changed and she told me I would have to bring my dirty towels down to the desk and exchange them. Breakfast was minimal. There was one type of muffin, waffles, but no butter. I asked the employee if there was any butter and she simply said.no. There was rubbery folded eggs, sausage and yogurt. The hotel was clean. A newer hotel. There was construction around the area and heavy traffic during the hours people were going to and from work. But other than that, nice location with easy access.

Business_and_leisure Partner

2/10

Poor

15 Nov 2022

Gregory

Easy parking. Access to various restaurants and shopping outlets was all that was there to like. Plenty of things to dislike, starting with the beds, both night I couldn't sleep, bed uncomfortable. The garbage stayed in the hallway for two days, . Recommended you pay the extra money when you make a reservation at this place. I was told my room was given away, cause my credit card information was accurate.

Business_and_leisure Family_with_children

4/10

Poor

05 Nov 2022

Ken

Young man at checkin was doing his best. What was wrong
1. 30 minutes to check in because computer was slow
2. Stepped off elevator on floor 4, smelled like a dumpster, no wonder kitchen size garbage bags outside of 2 rooms along with dirty towels.
3. Hallway floor filthy
4. At 315 loud music from outside, when i left at 4am 5 men were hanging around in parking lot drinking.
5. TV remotes didn't work
6. Guest computer in lobby did not work

Leisure Self

10/10

Exceptional

26 Oct 2022

Norm

Great value!

Leisure Family

8/10

Excellent

21 Oct 2022

Ron

Okay stay

Accommodation was ok. Price was good.

Friends_and_family Family

4/10

Poor

18 Aug 2022

Stanley

The evening front desk clerk was moody and unhelpful

Friends_and_family Family

4/10

Poor

08 Aug 2022

Maggie

Theres not alot of good i would report on this hotel. Our room smelled like cigarettes. The bathrrom tub was NOT clean so we moved to a different room our first night. Second room directly below on 3rd floor was the same except i would say the tub was acceptable. Hallway floors had stains everywhere on both floors. The smell of Marijuana and cigarettes was normal. The breakfast available consisted of some yogurt and dried out sausage and eggs. Nothing else. I dont know how this hotel has a high rating. I will never stay in this hotel again.

Friends_and_family Family

4/10

Poor

26 Jul 2022

Verified traveler

No. Not again. Never.

The cleanliness and attractiveness stops at the lobby.

Pros:
Management is kind and smiles.
They allowed our rowdy group of youth teens to hang out in the lobby playing games until 11pm.

Cons:
I found black mold within 2 minutes of entering our room. The whole room smelled damp and the pull out couch was especially wet with the moisture that's never left that room.

We were told our two groups couldn't have rooms next to or across from each other. But when we asked for a new room (which we got, no questions asked) the room was directly across the hall from the mold room. So if you've got mold you can have rooms across from each other, otherwise, it's against policy.

New room had a cracked outer window pane. This did not directly effect our room's environment, however, it led me to investigate the inside. A thick black (not mold) residue was stuck the inside of the window. There was also a mysterious collection of rust along the bottom of the window pane.

There were several creases in the tiles in the shower that had pink bacteria overgrowth. I knew it was overgrowth because I clean my own personal shower often and have never had this show up. I took a washcloth from the rack and thought I'd have to scrub it off. Nope. It wipes right off without a single cleaning supply.

The smell of bleach is strong in the halls, but evidently, all deep cleaning stops with spraying the halls with Clorox.

I killed several baby roaches in our bathroom.

My characters ran out..

Friends_and_family Friends

8/10

Excellent

23 Jul 2022

Tillie

Very quiet and clean.

6/10

Pleasant

14 Jul 2022

Derek

Cleaning was questionable.
Found dirty sheets on the pull out and wrappers on the floor.
Breakfast options were minimal in quality and quantity. Thankfully there are better breakfast options down the street nearby.

Leisure Family

8/10

Excellent

30 Jun 2022

Becky

The only real issue we had was the lack of water pressure in the showers.

Leisure Family

2/10

Poor

27 Jun 2022

Patricia

Terrible Stay

Elevator not working initially room on 3rd floor/bed was broken in room/ child jumping on floor above at 12am

Friends_and_family Family

10/10

Exceptional

23 Jun 2022

Terri

Awesome

This was our second stay at this location and everything was great. The check in went smooth, rooms are very clean, and staff friendly and helpful. Will stay again. My daughter was being treated at Cancer Center of America which was 5 minutes from hotel. Thank you !

Friends_and_family Family

6/10

Pleasant

21 Jun 2022

tressia

When I arrived there wasn't anyone at the desk. Once someone showed up, I informed her we have a reservation and she said my last name and just gave me room key and didn't inform me of any information regarding room or hotel amenities. I get that it was late but it is your job to provide great customer service. That was my first impression of the hotel.

Leisure Family

10/10

Exceptional

06 Jun 2022

Michele

I loved the fact that I felt that I was actually in an apt and felt at home

Leisure Self

6/10

Pleasant

04 Jun 2022

Elizabeth

While the room itself was clean the air filters were extremely dirty. That made the vents dirty. The water pressure while showering was next to nothing. Plenty of space in the room and very grateful to have a full sized refrigerator

Leisure Family_with_children

4/10

Poor

31 May 2022

Ramesh

The property was OK, nothing fancy. The suite space was a little crammed, but OK for just sleeping. No housekeeping unless you stay for more that 5 days & the cleanliness was not great

There was complementary breakfast, but only options you have is eggs, sausages, cereal, coffee and juice. I took the suite to have some basic cooking options for my kid. However, the stove has burnt marks all over and one of the knob is broken. The utensils are so burnt and dirty that I stayed away from touching them, so no cooking. There is a lot of scope to up the cleanliness.

Leisure Family

10/10

Exceptional

30 May 2022

Marshall

Perfect

Spacious room!
Economical rates!
Convience friendly!

Partner

8/10

Excellent

22 Apr 2022

Leah

Mixed feelings.

So i checked in around 9pm and the front desk clerk was ok as far as being welcoming. I got to the room and had to call for an ice bucket. The room was nice but the tub was terrible. Very low water pressure in the shower head, it was dirty. There was some kind of mat that was peeling up. I was suprised to see such decline in the room considering I remember when this hotel was new construction. Its not that old.

Self

6/10

Pleasant

21 Apr 2022

Jean Ann

The space was great for the 4 of us on a quick sleep before a golf tournament. But there was mold in the shower, food on the floor, only 1 trashcan in the bathroom, no hair products or body wash. There was no linens for the sleeper soft. The water pressure was horrible and there was a foul. horrible smell coming from the sink while brushing teeth!! YUCK! you could also smell this in the hallway by the elevator.

Leisure Family

10/10

Exceptional

15 Mar 2022

Bronnie

Large room

Great room, no hair dryer though

Friends_and_family Family

4/10

Poor

07 Mar 2022

Verified traveler