Xavia Hotel

Vietnam , Nha Trang - Dalat - Tuy Hoa
Nha Trang, 9 Hoang Dieu Street
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50 reviews shown

4/10

Poor

12 Oct 2025

Suong

Normally, I never write a bad review for anything. But i feel like this time i need to let people know. Before I decided to book this hotel, I had done my research and watch many videos about them. It is all false advertisement. The hotel corridor carpet is filthy, dirty and smelly. People still smoke within the hotel, cigarettes smells and ashes are right by the elevator door. I had to check out 1 day early. During my check out, the receptionist came and show me a picture of the do not disturb sign, the sign got folded a little bit. She asked if I did that, i said no, it was already like that. For god sake, the sign is made out of paper . Pitifully !!!

Leisure Family_with_children

10/10

Exceptional

17 Feb 2025

Karen

Great value

The stay was great. I got upgraded on my room, so that was a nice surprise! Great view. Quiet. It’s about a mile from the heart of the action, but a beautiful walk to get there!

Self

4/10

Poor

01 Apr 2024

Eric

Nothing

Business Self

10/10

Exceptional

15 Jun 2023

david

Lovely Beach Hotel in Nha Trang

Really lovely clean modern hotel. I think every room has a sea view. Staff always ready with a smile to assist you. Daily room service who always replenish the shower gel, shampoo etc. they have thought of everything you may have forgotten to pack. Reception Staff can arrange taxis for you. They also are helpful with the area. any questions at all really. Get a daily discount for the beach area with comfy sun-beds, towel and huge umbrellas for shade right at the waters edge. Also a daily discount if you want to eat next door. What a choice of seafood there. If you want to try the Vietnam culture while having a restful beach holiday this Hotel is ideal. The hotel only caters for a buffet breakfast that has an egg station and soup station too. Soo delicious. the choice of fruit and all different meats, rice, salads breads jams to so many dishes to try your taste buds on with so many different spices etc.
Just a short taxi ride is the busy centre with shopping malls, markets and European Restaurants too. We loved our stay at this welcoming Hotel and hopefully will return.

Partner

10/10

Exceptional

29 Apr 2023

minh

Very good số nine I will give five star

Business Family

10/10

Exceptional

28 Feb 2023

William

Good location, easy walking to local shopping and restaurants. The staff is friendly, courteous and helpful.

Leisure Family

10/10

Exceptional

18 Mar 2020

Verified traveler

Good location. Only a short walk to most areas. Friendly staff.

Leisure Partner

8/10

Excellent

10 Aug 2019

Verified traveler

Hotel is in a good location just across from the beach. They need to concentrate on cleaning the shower as it had black mold around the grout and edges of the tile. Staff was kind and helpful.

Partner

10/10

Exceptional

08 Aug 2019

Susan

Top Hotel

Lovely hotel would definitely stay again.

Partner

4/10

Poor

11 Jul 2019

Verified traveler

The hotel was not well cleaned. There was vomit left by the lift door for 3 days without being cleaned. The breakfast was well below average and was often without, clean cutlery, glasses and even food was emptied and not replaced. The hotel is certainly not 4 star, and was a huge disappointment. The hotel caters well for Russian customers but not for any other Westerner. Would not recommend.

Leisure Family

2/10

Poor

11 Mar 2019

Verified traveler

the place was pretty bad. the location was very out of the way from things. the hotel needs fine tuning. our room had some odor that we had to air out the room. check in process was pretty long. we had to wait awhile until finally getting our key. it was very noisy and breakfast buffet was busy.

Leisure Family

8/10

Excellent

06 Mar 2019

Verified traveler

Like stsff nsmed phoung was excellent
Did not kije that they did not accept Canadian dollars currency nor usd old 100 dollar notes in cash.
Hsd to pay by credit card.
They should post on website.
I would go again.
Excellent staff. Arranged tours and scooter rental.
Great property. Will return. Thanks

Leisure

10/10

Exceptional

25 Feb 2019

Verified traveler

The service here was second to none - everyone was friendly and always happy to help. Even got a free upgrade to a suite.

Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

Great happy smiling staff who always willing to assist. Location is good too. New property so rooms are in great condition

Leisure Partner

10/10

Exceptional

23 Dec 2018

Ivo

Awesome hotel

Brand new hotel, across the street from the beach. The hotel is about a 10 min walk from the busy area of Nha Trang, so it's not super busy. The staff was amazing, they were very accommodating and always willing to help. A nice touch was a handwritten welcome letter in the room as well as a Thank you letter at the end of our stay. The hotel also provided a plate of fresh fruit in the room upon check in. A great place to stay.

Partner

10/10

Exceptional

07 Dec 2018

Verified traveler

The hotel is very nice and close to the beach. The staffs are very attentive. Had a free upgrade to a suite with an ocean view. The room rate is excellent.

10/10

Exceptional

02 Nov 2018

Milhad

Lovely hotel far away from the busy side of the beach which I appreciated. I was upgraded on check-in and the 18th floor room was spectacular, the views from balcony and windows during the morning/evening were just great. Also enjoyed the pool and motorbike rental facilities. The only poor element was the breakfast which was very confused and overall awful.

10/10

Exceptional

11 Jul 2018

scott

Just on the edge of downtown next to the beach

Wonderful propriety would stay again staff was great.came to hotel early before check in time was very tired after 2 days of travel my room was not ready so the upgraded me to a better room that was ready.

10/10

Exceptional

03 Jul 2018

Viet

It was great until the Chinese showed up

Hotel is Awesome but so noisy due to the Chinese people behaving badly which damaging the hotel conditions. The hotel management needs to post warning signs for keeping the noise down in Chinese languages.

Family

10/10

Exceptional

30 Jun 2018

Ronnie

Walking distance to the beach

We liked this hotel. It is, like many others, located a few minutes walking distance to the beach. It would be even better if they provided umbrellas for the guests to sit by the beach and enjoy the magnificent view of the ocean. We loved this place and we would definitely come back. The staff is super friendly and kind.

10/10

Exceptional

18 May 2018

Dong

Lovely hotel and helpful staffs!!

Three of us were holiday and stayed 3 nights. It was great experience to stay this fresh new hotel. Also they kindly upgraded our room and the staffs were very kind and helpful. The only drawback was the location where was a little far from beach and major shopping area. We recommend to other visitors.

Family

10/10

Exceptional

29 Apr 2018

lina

Simply nice and new hotel

Very helpful staff u have espcially front office..Fo manager ms nhung is very helpful and she really tried her best goin extra mile to help us to book grab car and deal further with the driver..she even call us off duty from home to check on us if we are all good for our departure..very commendable and a gem to the hotel..the whole Fo team
.keep it up.

Regards.
Lina
Malaysia

10/10

Exceptional

08 Mar 2018

Dung

Outstanding service by front desk manager staff

The room we stayed in had a great view of city and beach. I wasn’t expecting such a great room view for the price I paid. I also enjoyed the thoughtful fruit dish provided along with a hand written note as a welcoming gesture.

The best part of my 2-day stay at the hotel was the great customer service provided by the staff, especially the front desk manager. She was kind and very helpfully with our needs. She helped arrange for motorbike rental service, and to purchase tickets to Vinpearl Land. I felt like I had my own personal assistant. Overall I really enjoyed my stay. I’ll definitely come back here again when I visit Nha Trang city in the future.

8/10

Excellent

12 Dec 2023

Filipe

Good hotel, well located, fair price and nice staff. The spa is also a good option! My only advice is concerned with the construction going on just next to the hotel, they were working on it untill 2am with big noise. Not the hotel fall, but not mine either.

Self

10/10

Exceptional

03 Sep 2023

Verified traveler

It’s my first time here. This suite has awesome view in the morning and the location of hotel is great.
You can get into the sea easily and not crowd as central area.
Big love!

Partner

8/10

Excellent

12 Jun 2023

Eunji

가성비 아주 아주 좋습니다~뷰도 너무 좋아요~

Friends_and_family Family

8/10

Excellent

12 Jun 2023

Eunji

가성비는 지금까지 다른 나라를 포함해 갔던 곳중에 최고입니다. 직원들 모두 친절하고, 뷰도 정말 너무 좋습니다.
위치가 시내하고 2~3킬로 떨어져 있긴 한데, 아주 시내까지 가기에는 노보텔이나 인터콘티넨탈호텔도 마찬가지고 택시타면 저렴한 금액으로 금방시내까기 갈 수 있고 앞에 항상 택시가 있습니다. 호텔근처에도 로컬시장, 편의점, 씨푸드레스토랑 있습니다.
조식은 조금 아쉽네요~

Friends_and_family Family

6/10

Pleasant

25 Jan 2023

KOJI

部屋でWi-Fiが全くつながらなかった。
2基あるエレベーターのうち、1基がフロアに停止した後、ドアの開閉を繰り返していた。
これらを除けば、良かったです。

Business Self

8/10

Excellent

31 Dec 2019

Joongmo

친절하고 상냥한 고객응대 서비스

이 호텔의 1층 안내 직원들은 정말로 친철하고 상냥합니다. 다만 2층 식당 직원들은 불친절하고 항상 화가 나 있는 얼굴입니다. 축제 기간 및 옆 건물 신축공사로 인해 밤까지 시끄러웠지만 대체로 만족합니다.

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Jeung

호텔 바로앞 시장에서 나는 소음때문에 저녁 10까지는 매우 시끄러움

Friends_and_family Family

8/10

Excellent

15 Dec 2019

Verified traveler

性價比一般

前台員工友善，會主動協助住客。房間舒適，且提供了足夠的浴室用品。可惜是，酒店地理位置離市中心有點遠，而海景房間的景觀亦令人有點失望。

Friends_and_family Friends

10/10

Exceptional

25 Sep 2019

ATHANASIOS

Wonderful!

Great experience in a great hotel with a great stuff!

Partner

10/10

Exceptional

21 Sep 2019

Verified traveler

친절했어요
베트남직원이 영어를 잘해서 불편하지 않았습니다
근처의 마사지샵과 해변이있어 마음이 편안했습니다

10/10

Exceptional

15 Sep 2019

EUNKYONG

시내랑 가깝고 음식도 괜찮습니다.

Family

8/10

Excellent

11 Aug 2019

eunsun

숙소의 위치는 정말 좋았고 직원들도 다 친철했으나 너무 많은 중국 관광객들로 인해서 시끄럽고 복잡합니다. 조식은 먹을만 했으나 종류가 다양하지 않는것이 좀 아쉽습니다. 수영장에서 바다보고 차한잔 마시기에는 좋지만 수영하고 놀기에는 조금 작습니다.베란다가 있으나 활용도가 없습니다.

Family

8/10

Excellent

09 Aug 2019

Verified traveler

Breakfast is good. Stuff are all very helpful.
But the surrounding area is very noisy. Outdoor Karaoke lasts even after midnight.

Leisure Family

10/10

Exceptional

08 Aug 2019

Chao

We received great hospitality from stuff

Leisure Family_with_children

8/10

Excellent

01 Aug 2019

Verified traveler

Service war gut. Immer sauber. Tücher wurden täglich gewechselt. Einziges Problem hatten wir beim buchen des Sleeping Bus nach Ho Chi Minh City. Das Personal an der Reception hat behauptet wir müssen die Tickets abholen ganz in der Nähe. Nach 40 min laufen sind wir an dem Ticketschalter angekommen und der Verkäufer sagte uns wir hätten es im Hotel bezahlen können. Einfach selber buchen auf Baolau.

Leisure Partner

10/10

Exceptional

28 Jul 2019

Verified traveler

酒店職員非常友善易幫忙地理位置一般

地理位置一般不近夜市, 要去鬧市食野逛街就要行天橋大概八分鐘路程.酒店楼下只有一至兩間餐廳進食.

非常感激酒店職員的協助！！今次入住期間兒子發燒 7月16日下午我們在酒店大堂找了一位女supervisor在她協助下寫了越南文幫我們叫的士並叫司機等我先生買消炎藥給兒子吃再直回酒店。

同日晚上(7月16日 )我們需要額外找兩間芽莊酒店( 7月17及18日住) 亦在她及另一位職員協助下順利找到價錢合理便宜的芽莊酒店。真的非常非常感謝她們！！

另外我入住當天7月14日及離開 7月17日這兩天的酒店大堂職員都非常幫忙協助我所有的諮詢問題很有耐性!

Family

6/10

Pleasant

24 Jul 2019

Verified traveler

직원들의 손님에 대한응대 태도는 좋다고 생각한다.
2박을 할때..1박후 방 청소 상태가 마음에 들지 않았다.
시트는 지저분한 자국이 있었지만 교체하지 않았고,
바닦은 진공청소기로 청소하지 않은듯.. 머리카락이 많이 보였다..
탁자,1인용 소파 마찬가지..그래서 프론트 전화해서 잠깐 외출 할테니 시트교체와 바닦청소를 요구하였으나, 시트만 교체 되었음..
침대에 영어로 시트교체, 바닦 청소기로 청소라고 적어 놓음..팁도 같이 두고 나왔음에도 불구하고 청소는 안되어 있었음..
그리고 호텐앞 해변 시설에서 나는 소음 때문에 정말 시끄러웠음..
발코니에 방음 샤시를 설치하는것은 어떨지..
오전 6시부터 밤11시까지 주욱 시끄럽다..
호텔 숙박의 마이너스 요소..
조식 뷔페는 관찮은 편이다.

Leisure Family

8/10

Excellent

28 Jun 2019

JaeYun

와이파이 간헐적 끊김, 중국인 너무 많음, 청소 상태 불량 (침대 밑 쓰레기와 먼지 심지어 빈 캔도 있었음, 매트리스 커버 얼룩), 밤에 해변가 시끄러움.

뷰는 끝내줍니다. 뷰가 다 했다는 느낌. 시설도 좋아요. 일단 눈에 보이는 곳은 깨끗하긴 합니다. 커버 얼룩은 좀 그랬지만. 조식은 뭐 쏘쏘하구요.

Partner

8/10

Excellent

21 Jun 2019

jaehoo

수영장 안전요원이 없다

새벽에 오니 로비가 너무 어둡고 직원이 한명만 근무하는데 객실 서비스 응대하느라 로비에 없었다 수영장은 깨끗했다 다만 수심이 170센티로 깊었는데 안전요원이 없었다 애들끼리 수영하다 사고날 수 있는 깊이었다 중국인들이 너무 방에서든 복도에서든 시끄럽게 떠들고 엘리베이터 앞에서도 수영장에서도 담배를 피웠다

Family

10/10

Exceptional

11 Jun 2019

Verified traveler

Good

새벽비행기라 조식을 못먹었는데, 체크아웃 시간에 맞추어 샌드위치와 소시지,맛잇는 바나나와 음료까지 포장해주었어요. 멋진 전망과 4층 수영장은 강추입니다. 또한4층에 있는 마사지샵도 추천드려요. Welcome fruit도 좋았어요. 직원들도 친절해요
나트랑에 가면 다시 가보고 싶은 호텔입니다.

Family

10/10

Exceptional

26 May 2019

Verified traveler

乾淨嶄新景觀好房間很大兩面的落地玻璃窗對海岸線一覽無餘傍晚的落日和海對面的珍珠島樂園遙遙相望

Leisure Partner

6/10

Pleasant

03 May 2019

YU WEI

hotel and day tour agent has communication issue, let us pay more money for unexpected and be changed tour

Partner

10/10

Exceptional

29 Apr 2019

KWANGBAE

첫날 예약이 잘못됐었는데.. 업그레이드 해주네요..
친절하고 아침 맛있고 깨끗하고..4층 수영장 시원하고 뷰가 좋네요..

Friends

10/10

Exceptional

19 Apr 2019

Sergei

Прекрасный вид из номера( люкс), отличное расположение для отдыха с детьми, вдали от шума, есть замечание к клининговой службе отеля, в номере убирались так себе, остальное все отлично !!

Family

10/10

Exceptional

09 Apr 2019

Spencer

酒店房間整體清潔整齊, 大堂接待的員工服務殷勤週到, 笑容可躬有禮, 在不經意的時候往往會提供超卓的服務, 唯一稍為遜色的是酒店的泳池面積略細。

Leisure Friends

8/10

Excellent

17 Feb 2019

Verified traveler

The accommodation is very good in comparison with the price.

Leisure Family_with_children

10/10

Exceptional

10 Feb 2019

Kjetil

Fantastisk - anbefales

Fantastisk opplevelse. Personalet gjorde alt de kunne for å gjøre oppholdet vårt så godt og behagelig som mulig.
Nydelig variert frokostbuffet.
Kort avstand til stranden som ikke var overfylt. Mye mye strandplass uten innpåslitne selgere.
Ideel beliggenhet unna masseturismen med den støy som kommer med det.
Mye billigere nabolag da det er i utkanten av bykjernen.
Stor takk til personalet i Xavia som var svært serviceinnstilt.
Renhold i hotellet upåklagelig.

Partner