Name: Americas Best Value Inn And Suites Greenwood
Address: 621 Hwy 82 W ., Greenwood, 38930, US

4/10

Poor

02 Jun 2026

Jay and Silene

Old building, smoke smell, dirty fridge, no clothes hangers. no remote control.

Partner

6/10

Pleasant

03 May 2026

Benjamin

This property was supposed to be near the interstate. It wound up being one hour off the interstate in the opposite direction. When we arrived, it was basically empty. The rooms had been renovated, but there was no closet or anywhere to hang our clothes. There was only enough towels for one person. The water was 25 minutes to get hot. The only thing the breakfast had was coffee and was supposed to be hot breakfast included. The only thing good about this property was the beds were comfortable.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

James

There was a roach in bathroom and the top section of refrigerator was nasty

Self

2/10

Poor

11 Apr 2026

Dorothy

The room was very nasty, floor sticky, and room nasty.

2/10

Poor

14 Mar 2026

Betty

The lobby was dirty and we decided to stay at Holiday inn

Partner

2/10

Poor

02 Mar 2026

Tia

I recently stayed at this hotel and unfortunately had a disappointing experience. When I arrived to check in, there was no one at the front desk. After ringing the bell, calling out, and knocking on the window, I waited about 10 minutes before someone finally came out. The staff member who assisted me was not very professional.
Once I got to my room, which was supposed to be non-smoking, it smelled strongly of smoke. The room also did not appear to be properly cleaned. The sheets and covers had visible stains, and one of the covers even had a burn hole in it.
If you are just looking for a quick, no-frills place to stay, it may be fine. However, basic cleanliness and customer service should be improved.

Self

10/10

Exceptional

01 Dec 2025

Stanley

It was great clean room everything work

2/10

Poor

24 Nov 2025

Heather

Lack of staff support when checking out in the morning. Room smelled like mold and smoke. Lots of bugs in the bathroom and room in general. Brown stains on towels and moldy shower. Paper thin walls. Would never stay here ever again.

Leisure Self

2/10

Poor

15 Sep 2025

sharon

Hold Owner Accountable

Upon arrival, I observed that the room appeared to be either uncleaned or unused, as evidenced by spider webs on the keypad. Despite this, I entered the room, opened the drapes, and found numerous dead flies. Later that night, I inadvertently stepped on a cockroach that had not been present earlier. Fortunately, I had Clorox wipes and Lysol spray, as well as paper towels, which I used to clean the room. As a guest, is it my responsibility to clean the room, or is it the hotel's obligation to provide a clean and sanitary environment? Due to my exhaustion from the long trip, I chose not to escalate the issue. Unfortunately, the hotel's advertised amenities, including breakfast, were not available, which will deter me from visiting this establishment again.

Friends_and_family Family

2/10

Poor

10 Sep 2025

Dawn

I reserved two rooms for two nights because of the pictures that were shown on the website which are absolutely not this hotel it showed a beautiful lobby with couches not true you don't even walk in the lobby pay for your room through a window there is absolutely no continental breakfast not even coffee was available. It showed a gorgeous pool not there it's a dirt hole. There was garbages overflowing everywhere bugs all over cockroaches in the rooms in the beds deporable hotel. When I first got the keys for the rooms they were upstairs is stated there was elevators available no such thing nasty upstairs and the first room we come up to the door open being used by the workers has their tools plugged in the outlet and using the restrooms no tissue in it and the workers are right outside the rooms spray painting right where the rooms are that they rented us. They were supposed to be microwave refrigerator for us to use including Wi-Fi and Wi-Fi only worked when you was in the lobby area and the microwave was in one room disgusting with and no fridge and the other room had the refrigerator that was disgusting iced over couldn't be used. There was absolutely nothing at the place that resembled any of the pictures on your website it's false advertising and this should never happen to anyone. I had the rooms reserved and was unable to cancel had to stay because I had to drive for 11hours from Illinois to Mississippi for a funeral. I need to be reimbursed, I have photos and videos

Family

2/10

Poor

08 Sep 2025

madise

There were bedbugs,bugs in bathroom,dirty bathroom,bad odor in room trash and broken glass in parking lot.No breakfast.

Business_and_leisure Self

2/10

Poor

08 Sep 2025

Ortario

I was lead to believe that it was a well kept astablishment from the photos, but it's anything but, This place was filthy, the rooms was unfinished, & they had roaches, & dead bugs that was visible, & very unsatisfactory to even sleep in, I'm asking for a full refund, because their ad is Extremely False Advertisement !!!

Business_and_leisure Family

2/10

Poor

02 Sep 2025

Gerald

The photos are false representation of the facilit

The room had extensive moisture on the floor and bathroom.

Friends_and_family Friends

4/10

Poor

12 Aug 2025

Clay

Property was dirty underneath the sofas filthy. The lighting was horrible. Some Receptacles didn’t work in the room.

2/10

Poor

09 Aug 2025

JENNIE

From the moment we arrived, this hotel was a disappointment. The staff was unfriendly and unwelcoming. When we parked, we saw the building was under active painting. In our room, a man was directly outside our window scraping paint—and clearly looking in—making us feel unsafe. The bedding was just a stained sheet, and the pillows were flat and uncomfortable. Between the lack of cleanliness, privacy, and basic hospitality, we checked out immediately and booked another hotel.

Leisure Family

6/10

Pleasant

03 Aug 2025

Randall

No food would not stay there again

Business_and_leisure Self

2/10

Poor

16 Jul 2025

Johnny

Pictures were deceitful.

Rooms were horrible and room supplies were dirty and dingy. Tv and refrigerator did not work and was moldy, toilet backed up and blue strips over locks with no secure lock, could see under the door to the outside where workers were banging and clearing out rooms at 2 in the morning. Had requested 2 rooms for 2 nights and they had one room in area with no lighted path and bed frames and dressers stacked at room. Slept with one eye open because no other hotel had availability because it was after midnight when we arrived. Checked out at first daylight and drove somewhere else and got another hotel that services people.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Robert

Would not stay GIn

The phone in the room didn't work. Toilet paper had no roll it just sat on the counter. The metal frame underneath the made popping sound whenever I sat or laid down. Cars out front were abandoned with flate tire and broken windows. Numerous mattresses were piled up outside the building. Air conditioner unit had rust all over it.

Self

2/10

Poor

28 Jun 2025

Anita

I was scared to walk up to the room, that place was dirty, dark and creepy. I did not even walk into a room because it looked like an abandoned property. I immediately left.

Leisure Family

2/10

Poor

10 Jun 2025

Timothy

Worst ever

Business_and_leisure Family

2/10

Poor

02 Apr 2025

Jarrod

There were cockroaches in the bed.

2/10

Poor

15 Feb 2025

Lance

Trash

We didn’t stay there. We left for a different place

Friends_and_family Family

2/10

Poor

21 Jan 2025

Lakisha

Needs to be closed down

Leisure Family_with_children

2/10

Poor

14 Jan 2025

Tracy

Bed comfortable heater didn’t work refrigerator didn’t keep anything cool just kept it at room temperature

Leisure Partner

4/10

Poor

05 Jan 2025

Susan

Lots of rooms. But they are not so clean. And only one towel, one wash rag, for double occupancy. Only half a roll of toilet paper. Door security lock missing. Did not take AARP. Charged my c.c. card prior to check in

Business Partner

8/10

Excellent

22 Dec 2024

George

I like how they are renovating the hotel. I give them an \"A\" for how they are working to upgrade the hotel.
I would like to see it once the upgrading is complete. For the price, I cannot rate them out of respect for what they are attempting to complete. I wish them God's speed..

Business_and_leisure Family

2/10

Poor

16 Dec 2024

LEDEREK

The appearance was horrible. Wasn't enough towels. Towels weren't big enough

Leisure Partner

10/10

Exceptional

08 Dec 2024

Tracy

Not bad for one night some rooms have updated things from what I see

Leisure Partner

2/10

Poor

03 Sep 2021

Rebekah

Absolute filth! Room had terrible odor. Air unit did not work. ROACHES crawling everywhere. We stayed about 10 minutes and left. Never experienced anything like this in my life. AWFUL!

Leisure Family

2/10

Poor

08 Aug 2021

TOMMY

Never Again!!!!!

Room smelled entirely of smoke. Carper was old and dirty. Only 2 lamps and only one worked. Tv screen and furniture had not been cleaned or sanitized. Towels were very thin. Iron and uroning board were missing

Partner

6/10

Pleasant

06 Dec 2020

Verified traveler

Ok if you’re just passing through

Well for the price and location in comparison to the other hotels surrounding, this is my usual go-to whenever I’m in the area. I’ve been here multiple times over the past few years and it’s been pretty consistent. Not really fancy, but not shabby either. My only complaint was that the heater kept making a clacking noise, making it hard to sleep so I eventually turned it off and froze.

Business Self

6/10

Pleasant

09 Jul 2020

Miles

the room was not extremely clean the toilet was not cleaned at all

Business

6/10

Pleasant

30 May 2019

Verified traveler

paint peeling ceil acoustics deteriorating electrical wiring substandard

Leisure Family

8/10

Excellent

21 May 2019

Bill

Nice place to stopover... clean and appliances (microwave, tv, fridge, a/c) all worked well and were clean and in great shape. Pool was being readied for summer use.
Breakfast was waffles and some danishes. The coffee was good.
The owner and his staff was exceptionally nice and personable.
There was good parking and the rooms were quiet... overall a very good experience.

Friends_and_family Family

2/10

Poor

17 Mar 2019

Verified traveler

Very unhappy..room very outdated needs remoldeling bad..roaches were seen after being checked in for 2 hrs

Partner

6/10

Pleasant

22 Dec 2018

Verified traveler

Door key either didn’t open or was very difficult. The ice machine didn’t work. Handle on dresser was broken. Breakfast was very weak with just cold cereal or a waffle.

6/10

Pleasant

28 May 2018

Verified traveler

I have nothing to say about my experiences.the town was just the same way 20 years ago.

4/10

Poor

16 May 2018

Tangee

Bates motel

This hotel is poorly kept and needs maintenance. The room phone did not work, the clock had no cord, there were ashes in the tissue box tray in the bathroom, the toilet ran all night, and the air condition blew warm air

Family

2/10

Poor

16 May 2018

Chris

Only if no other choice

They said remodeing but hard to tell. Parking is bad 8 miles from room. Outside look nasty but again say they remodeling. Room was hot they didn't have air on or nothing. Tv had a line going through it feel like you washing 2 screens. They A/C wasn't woker during a 83 night heat. They didn't have any other room at 3am in morning, so had to go to another hotel at 3am. They did give me a refund but feel like they should have did something extra for my troubles.

6/10

Pleasant

29 Apr 2018

Michael

It was okay

2/10

Poor

27 Apr 2018

Larry

Miserable Hotel

This hotel was miserable. There was blood on the sheets (gross!) and the room itself was not clean. There was also gunfire inn the parking lot overnight. Definitely not recommended.

2/10

Poor

27 Apr 2018

Larry

Miserable Hotel

This hotel was miserable. There was blood on the sheets (gross!) and the room itself was not clean. There was also gunfire inn the parking lot overnight. Definitely not recommended.

2/10

Poor

09 Apr 2018

Not a Happy Cam

Why did the power go out?

I woke up to a hot room without air or lights.
There were cars up on blocks that looked like they had been abandoned.
A filthy mess
THE ABSOLUTE WORSE!!!!!

6/10

Pleasant

02 Mar 2018

Verified traveler

Was close to event we were attending.

The outside of the hotel was a little run down looking which kind of scared us. Once we got into the room we were pleasantly surprised! The rooms looked to be newly renovated and clean. The only issues with the rooms would be the towels. The large bath towels were nowhere large enough to dry a normal sized adult. The front desk staff is for the most part friendly. Would book this hotel again and suggested it to some friends as well.

8/10

Excellent

28 Feb 2018

Scott

Great friendly place. It’s not the Ritz Carlton but it’s a comfortable, affordable and quiet place to stay.

4/10

Poor

25 Feb 2018

Verified traveler

Greenwood

Came for a hog show... it was cheap and close to the venue... but outside looks very run down. Air did not work the first night so they replace the unit on Saturday. Beds comfortable.., but bathrooms dirty. No hair dryer either. No breakfast except for coffee and a “honey bun” or waffle. Makes more sense to spend 20 -30 extra dollars on the room and get breakfast...

2/10

Poor

30 Dec 2017

Verified traveler

Worst stay ever

The room needed vacuuming, the towels were dirty (I’m glad i always bring my own) and there were roaches in the room

4/10

Poor

28 Dec 2017

Kesha

If you ca do better. Do.

Other hotels were booked otherwise we wouldve stayed elsewhere in a heartbeat. This hotel needs a serious upgrade. The beds were clean
thats about it.
The carpet looked like it had missed more than a few vacums. There was chipping and peeling paint all around the baseboards. Only two lamps worked. The room reeked of smoke and this was suppose to be a non smoking room. The window had duct tape on it to mask a crack in it. The shower curtain needed to be changed.
Poorly managed place it was very very clear. I think only homeless people and people like us who couldnt get a room elsewhere bed here. Maybe thats why this place is still in operation.

8/10

Excellent

07 Dec 2017

Verified traveler

review 120617

it was great.. the bed was soft and easy to sleep on.. a.c. worked great.. bath was a lil small for me.

2/10

Poor

04 Dec 2017

Kearra

Terrible

The name should be changed to roach motel.. we got there there was dead roaches in the sink and tubs, old boo boo from the past, when approaching the front the desk the manager stated he know about roaches but it’s becsuse people cooked in the rooms. He didn’t offer any money back but he offered me cleaning supplies. Because all hotels were booked around that area i had no choice but to try to clean .. The next day of my stay i got back no housekeeping had been there , roaches were still climbing . This motel should be shut down !!!