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Surestay Plus By Best Western Greenwood

Greenwood - MS · United States

635 Highway 82 WView location

8.2/10Excellent788 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location8.6/108.6
Neighborhood7.8/107.8
Quality6.0/106.0
Value7.4/107.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Greenwood

The SureStay Plus by Best Western in Greenwood, Mississippi, is conveniently located on Highway 82 West, just two miles from downtown restaurants, shops, and attractions. Enjoy a comfortable stay in our spacious, clean, and well-appointed rooms featuring flat-screen televisions, refrigerators, and complimentary Wi-Fi.

We offer a free hot breakfast and 24-hour coffee service. This entirely non-smoking hotel has two floors with easy-access staircases at each corner.

Our meeting space accommodates up to 75 guests and boasts a 70-inch Smart TV, a smart podium with built-in Bluetooth speakers and a cordless microphone, all operable from a smartphone.

Greenwood, a small town in the Mississippi Delta and birthplace of Morgan Freeman, Robert Johnson, and others, is rich in history and tradition. Explore the Blues Trail, blues museums, and nearby attractions like the B. B. King Museum and Grammy Museum.

Read more about this hotelShow less

Our hotel features an indoor/outdoor combination pool, basketball and racquetball courts, a fitness center, and ample open space for relaxation. Pet-friendly rooms are available for an additional fee, and we offer 24-hour coin-operated laundry, vending machines, and free guest parking, including designated bus and truck parking.

With a stay at SureStay Plus Hotel by Best Western Greenwood in Greenwood, you'll be a 4-minute walk from Greenwood Medical Complex and 13 minutes by foot from Greenwood-Leflore Hospital. This hotel is 0.8 mi (1.3 km) from Whittington Park and 1.2 mi (1.9 km) from City Park.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Green Key Global Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 14 Pet max weight (per pet) in lb is 30 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 01 to October 31.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20445
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 30 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Greenwood Medical Complex 0.4 km / 0.2 mi
Greenwood-Leflore Hospital 1.1 km / 0.7 mi
Whittington Park 1.3 km / 0.8 mi
City Park 1.8 km / 1.1 mi
Wagner Park 1.9 km / 1.2 mi
Greenwood Mall 2.2 km / 1.4 mi
Museum of the Mississippi Delta 2.4 km / 1.5 mi
Highland Park Shopping Center 2.5 km / 1.5 mi
Greenwood Library 2.6 km / 1.6 mi
Cotton Row Historic District 2.6 km / 1.6 mi
Stribling Park 2.8 km / 1.7 mi
The Mississippi Gift Company 2.9 km / 1.8 mi
Little Red School House Park 3.5 km / 2.2 mi
Clerico Park 3.5 km / 2.2 mi
Veterans Memorial Park 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 2
  • Suites: 48
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 18 more facilities & services
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Gym
  • Newspapers
  • Restaurant
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 28 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable15 photos

    Surestay Plus By Best Western Greenwood

    QUADRUPLE STANDARD

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Balcony
    • Ironing set
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 33 m²SUI.H6
    SUITE AccessiblePhoto unavailable14 photos

    Surestay Plus By Best Western Greenwood

    SUITE Accessible

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Balcony
    • Ironing set
    • Internet access
    • Hairdryer
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Cable TV
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 BedroomDBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable8 photos

    Surestay Plus By Best Western Greenwood

    DOUBLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Internet access
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 28 m²QUA.ST-1
    QUADRUPLE STANDARDPhoto unavailable8 photos

    Surestay Plus By Best Western Greenwood

    QUADRUPLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BEDSUI.KG-VP

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 33 m²SUI.ST-7
    SUITE STANDARDPhoto unavailable8 photos

    Surestay Plus By Best Western Greenwood

    SUITE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-7

    Room amenities

    • Balcony
    • Cable TV
    • Desk
    • Hairdryer
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Internet access
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Surestay Plus By Best Western Greenwood

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 33 m²SUI.ST
    SUITE STANDARDPhoto unavailable14 photos

    Surestay Plus By Best Western Greenwood

    SUITE STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Hairdryer
    • Internet access
    • Ironing set
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Surestay Plus By Best Western Greenwood

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Greenwood

8.2
Excellent
788 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
7.8 /10
Quality
6.0 /10
Value
7.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Eugene
I did have issues with my TV but was asked to be moved to a different room. The issue was resolved with out me moving.
10/10
Exceptional
28 Jul 2026
Cornesha
Wedding Night stay it was very nice
10/10
Exceptional
25 Jul 2026
Charyse
Staff was helpful and welcoming. Property is well maintained. Was educated on all amenities available.
6/10
Pleasant
17 Jul 2026
Cornell
When we first got there the staff of a lady and man were really nice. They helped out a lot. We really appreciate them. The first day in the room the tv didn't work, so we waited until the next to report it, they gave us a time they were going to be there, Noone ever came at that time .Everything should have been working once we enter the room. Then we found out that someone said my mom and sister were sleeping when they wasn't. If that was the case I wouldn't went down there. I was on my way out and I said they were in the room, it took my mom to call back down there in order for someone to come later. Other then that it was fine. Idk if it will be my first choice if I was to cone back. Not sure yet. Thank you!
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Toccaress
I do a lot of work in greenwood so from the first time that I stayed at this hotel I enjoyed my stay. It was a quiet, clean and safe place. so every time I come back I choose to stay here. It definitely seems like I'm not the only one because I see a lot of other workers who stay at this hotel repeatedly also. And if you have an E-Vehicle then they have an area in their parking lot with chargers. As I'm writing this I'm actually on the road headed back towards Greenville so if I have to stay the night I will definitely be staying at this hotel.
Partner
10/10
Exceptional
14 Jul 2026
katrina
The staff are so friendly and the breakfast is top tier! I stay here anytime I go visit my dad. Great stay always!
Friends_and_family Family
8/10
Excellent
11 Jul 2026
KOURTNEY
The property was in a good shape except for the parking lot. It needs some work.
Partner
8/10
Excellent
11 Jul 2026
Christy
The only thing I had a problem with was that the pool was still dirty from the day before. I could not get in.
Family
4/10
Poor
07 Jul 2026
Jordeen
The room smelled the bathroom floor and tub was dirty staff needs to do better
10/10
Exceptional
07 Jul 2026
Sharon
Overall a great experience, will definitely book another room.
10/10
Exceptional
05 Jul 2026
Charyse
The hotel is very nice, clean, and maintained! The staff went above and beyond!
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Dorothy
The from desk assistant was nice and friendly. I loved the room,it was clean and everything nice.
Family
6/10
Pleasant
25 Jun 2026
Terrice
Room was clean
Family
8/10
Excellent
27 May 2026
Bobby
room
Family
8/10
Excellent
17 May 2026
Elliott
Didn’t eat it. Woke up late.
Family
6/10
Pleasant
13 May 2026
B
There is no elevator that I saw there? The staff was a little rude. The breakfast was mid, there really wasn't anything there. One of the women preparing the food took the ladle and plate that it was sitting on and scraped the sausage and gravy off the plate back into the container of sausage and gravy. That was disgusting.
Partner
10/10
Exceptional
08 May 2026
lawrence
The staff, especially the check in personnel were very very HELPFUL and FRIENDLY
Friends_and_family Family
10/10
Exceptional
04 May 2026
Kenyatta
The room was clean and nice. The staff helped me and was very kind. I will definitely be going back when I'm back in town. 😌
Family_with_children
10/10
Exceptional
08 Apr 2026
Horace
Great stay
Family
6/10
Pleasant
28 Mar 2026
LaMeca
Never saw the breakfast. Parking was open.
8/10
Excellent
23 Mar 2026
LaQuando
Pool not working
Partner
2/10
Poor
17 Mar 2026
CHRIS
We traveled 30 miles off our route to stay at this hotel because i wanted an indoor pool for my granddaughter to be able to swim in on our trip. The ad for this hotel shows' an indoor pool, but upon arrival we see it is closed for the season! What's the point of an indoor pool if its not open off season? At least put something in the listing stating so! Other than that the stay was just ok.
Family_with_children
10/10
Exceptional
05 Mar 2026
Lisa R
The people were nice
10/10
Exceptional
03 Mar 2026
Brenda
The pools were not open
Friends_and_family Family
8/10
Excellent
02 Mar 2026
Tawana
Yes with friendly staff
10/10
Exceptional
28 Feb 2026
Kathleen
Large room, confortable bed, great breakfast!
10/10
Exceptional
26 Feb 2026
Toccaress
I mainly come to greenwood Mississippi for work purposes and I come pretty regularly but every time I come I choose to stay at this hotel. I like the cleanliness of it. The quietness and a pretty nice staff. I haven't had any issues with anyone. Everything in the room seems to work fairly well, although I would say they need to do something with the TVs. For some reason it has a poor picture quality but other than that I have nothing bad to say. Doesn't seem to be in an area where you have to worry about crime or anything of that nature. There's no loitering around of undesirables so overall the pretty nice place to stay. Like I say, every time I come to greenwood and I come quite often, I choose to stay at this hotel
Self
10/10
Exceptional
13 Feb 2026
Annie C
Clean rooms
Friends_and_family Family
8/10
Excellent
07 Feb 2026
Erin
The breakfast was good, the amenities were great. Nice pool, workout area, etc…. We liked the overall vibe of the place. Quiet and clean
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Melissa
Very nice. Great breakfast
Business
8/10
Excellent
06 Feb 2026
kim
Staff was helpful and friendly,beds comfortable
Partner
2/10
Poor
05 Feb 2026
Cordell
The advertised price wasn’t honored. The booking online showed 2 days, when I checked in I told the clerk that it was for a 3 day stay. She said okay and either pretended changing the reservation or she was incompetent. The advertised price was $96 and I was charged $303 for supposedly 3 nights, but it turned out to be only 2 nights.
Business
8/10
Excellent
20 Jan 2026
Starletha
The stay was safe and the staff were very kind. The hotel could use a little bit of a facelift. But overall it was kept clean. The maid service was not done daily, but they did keep us supplied with fresh towels as needed.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Mignon
Great customer service, hotel was very clean. Awesome experience.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Cosonya
8888888
Leisure Family
10/10
Exceptional
25 Dec 2025
Natasa
Amazing staff and as accommodating as we came early but got a room right away. Nice rooms and excellent breakfast
10/10
Exceptional
22 Dec 2025
Patricia
I was impressed during my stay. The staff was very welcoming and extremely professional. The rooms were spotless and comfortable. I enjoyed the amenities, too. Highly recommend whether for a short or long stay.
Business_and_leisure Self
6/10
Pleasant
13 Dec 2025
Patrice
there were 5-6 dead crickets in the bathroom, the kleenex box was empty. there were dead bugs under the curtain. .other than that it was fairly clean. perhaps they could have housekeeping go thru invented rooms from time to time to insure cleanliness
10/10
Exceptional
07 Dec 2025
Gwendolyn
Check in was quick and easy. Convenient parking. Very friendly staff
Leisure Family
4/10
Poor
30 Nov 2025
Irvin
One of the staff at the desk was not very polite. The outlets in the room were very weak. They could not hold the plug in chargers, they need to be replaced. Complimentary breakfast was ok, needed to be re-heated.There was someone smoking in a room dow the hall and the smoke traveleddown to otour room
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Natesha
Room was neat and clean
Friends_and_family Family
6/10
Pleasant
29 Nov 2025
Mary
The room needs an upgrade bathroom ceiling all cracked, out date furniture and the front desk staff Friday, November 28 and Saturday November 29 morning she is not a friendly person at all. Never smile, or speak I was letting her know the card didn’t work. It’s not the first time but sorry Sam I be visiting other hotel when I come back to Greenwood. The breakfast staff always friendly….
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Joy
This is the only hotel I will stay at when I visit my son in college in Mississippi
Friends_and_family Family
6/10
Pleasant
05 Nov 2025
RICHARD
THE LOBBY AND ROOM CLEANING CONDITION WAS EXCELLENT. THE DRAW BACK THE CLERK DID NOT GREET US UPON OF ENTRY. THEIR DRESS WAS NOT OF A PROFESSIONAL STANDARD. 1ST APPREANCE SET THE STAGE. THE ITEMS MENTION WOULD NOT PREVENT US FROM USING YOUR FACILITIES IN THE FUTURE. THANK YOU!
Leisure Family
10/10
Exceptional
27 Oct 2025
Phyllis
Excellent
8/10
Excellent
27 Oct 2025
Tracy
Our stay was great, however an elevator was not available.
8/10
Excellent
26 Oct 2025
Derrick
I worked here at a ten almost 30yrs ago. It was good then and it's still good.
Leisure Self
10/10
Exceptional
25 Oct 2025
Tyrone
The receptionist was very helpful and friendly
Leisure Friends
8/10
Excellent
23 Oct 2025
Wendy
Room was clean, staff were so nice they made my stay great.
Leisure Friends
6/10
Pleasant
19 Oct 2025
Peggy A
New Carpeting and bedding, however room was extremely hot and did not cool down in 15 min. Told staff, they were accomidating but other room no cooler. (They leave room control off) After leaving to eat, it was tolerable. Rooms clearly had pet odor,and I felt like fleas were crawling on me from sitting in the chair. Bed slept real good though.
Business_and_leisure Family
8/10
Excellent
19 Oct 2025
Deborah
I like the rooms we had. Everything was clean and bed was comfortable. I didn't like that there wasn't a coffee maker IN the room.
Leisure Family
4/10
Poor
05 Oct 2025
Teneka
There are way too many fees, rules in order to stay here. It is not worth the price. I have never been to a hotel like this! I will not be returning!
Friends_and_family Family
8/10
Excellent
28 Sep 2025
NICOLE
No kids
Business_and_leisure Family
10/10
Exceptional
20 Sep 2025
Ronald
Will stay there again and great staff great place to relax great place overall
Partner
10/10
Exceptional
14 Sep 2025
Sharon

Coming back next year

They really did an awesome job up grading and the pool was open as well....love it.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Geraldine

Great!

Hotel was clean & Staff was professional & Friendly
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Marilyn
Great
Leisure Family_with_children
10/10
Exceptional
06 Sep 2025
Toccaress
I was very happy with this hotel. I was quite surprised when i walked inside the lobby i really liked the layout especially the pool area. The pool connects the inside and outside. There was alot of lounge area upstairs and down around the pool. I really enjoyed the room the way it was detup it was almost like and apartment the room also had a balcony that you could hang out on if you needed to step out and have a smoke or just hang out. Theres not relaly much to look at sround the area. It definitely felt safe. The room was clean. The guy at the front counter was very nice. Im not sure of his name but he was very nice abd friendly. Plan to stay here any other time im in the area
Business Self
10/10
Exceptional
04 Sep 2025
Vanikee
Loved it here. Hate I didn’t get to enjoy the pool or breakfast. Didn’t have enough time. Will be back
Leisure Family
10/10
Exceptional
24 Aug 2025
Patricia
The staffs were very professional and friendly. I truly enjoyed my stay.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Bruno
Great place, the facility is great! Pool area is awesome, breakfast too. And the staff… absolutely wonderful
Business_and_leisure Family
10/10
Exceptional
12 Aug 2025
Verified traveler

A pleasant stay.

We had a very pleasant stay at the SureStay in Greenwood. The room was spacious, and very clean. The beds were comfortable and the pillows were nice and fluffy. The staff were friendly and accommodating. Great experience.
Partner
4/10
Poor
24 Jul 2025
Ada L
TV never worked. Refrigerator did not work, had to change it out. Bathroom not completely clean. Lip stick all over tissues and containment area for tissues in bathroom. Asked for tissues and toilet paper, was told to just hang sign outside of the door. We stated how would they know what we want by doing this and stated we would come to the desk to pick it up. Asked for manager repeatedly and asked for a call. Said he would not be back until the 16th. Manager has not responded as of July 24, 2025.

Employee, Elliott, was helpful and responsive. Also, the older lady on the desk.
Leisure
10/10
Exceptional
18 Jul 2025
Delita

SureStay on Highway 82 here we come

Everything about our stay at this location in Greenwood, Mississippi was great. The young man that was at the front desk for overnight Travaris Holmes was very nice, the morning person (female) I can't say the same. Not really approachable, never smiled and greeted certain guest. Housekeeping employees were excellent and a pleasure to work with along with the hotel engineer and let me not forget the ladies in the breakfast area. My husband and I visit Itta Bena, Ms twice a year and have stay at the other hotels in the area before we decided to try SURESTAY. It's been a great experience.
Friends_and_family Family
8/10
Excellent
14 Jul 2025
James
Nothing very unique. A nice, clean property with terrible television reception.
Leisure Self
8/10
Excellent
14 Jul 2025
LaQuita
I checked in and was given the wrong room. I had booked a second-floor balcony with two queen beds, but instead, I was given an 1st-floor king bed. Since I had children with me, I needed two beds. When I went back to switch to the correct room, the receptionist seemed irritated. Despite this, the hotel was clean, and I had a good night’s sleep.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Na Keida S
Love the environment.
Leisure Family
8/10
Excellent
03 Jul 2025
Darnell
Good
10/10
Exceptional
28 Jun 2025
Rodney
Very clean...just need a firm mattress
Self
10/10
Exceptional
15 Jun 2025
Tee
Great staff. Very clean room. Quiet after hours. No complaints
Friends_and_family Family
10/10
Exceptional
30 May 2025
Christopher
We enjoyed our stay.
Leisure Family
10/10
Exceptional
17 May 2025
DENELL B
Everything ok
Leisure Family
2/10
Poor
11 May 2025
Gina

Too noisy to stay

It was so noisy we had to check out a night early and find somewhere else to stay. Lost out because we had already paid and received no refund or assistance from the front desk regarding the noise.
Friends_and_family Family
10/10
Exceptional
10 May 2025
LaTanya

Beyond impressed

Our stay was amazing! The hotel decor was lovely. The premises was clean. The employees were very nice! Breakfast was great and on time! I would definitely stay here again!!
Friends_and_family Family
10/10
Exceptional
02 May 2025
Madonna
It’s a nice hotel and the staff are pleasant.
8/10
Excellent
29 Apr 2025
Alexander

Got less than I paid for

Regular stay. Too overpriced for what was given. Breakfast was worst ever...did not go back after first visit.Toilets half worked, had to flush two or three times. Will not stay there again...
Business
10/10
Exceptional
15 Apr 2025
Roy
Great experience
Leisure Self
8/10
Excellent
10 Apr 2025
Lindsey
Room was clean and quiet. My neighbors were noisy, but I couldn’t hear them when in my room.
Business Self
10/10
Exceptional
16 Mar 2025
Jessica
Love It very nice rooms
Family
10/10
Exceptional
16 Mar 2025
April
I enjoyed my stay and as usual I will b back
Leisure Family
6/10
Pleasant
08 Mar 2025
Jeanette
Not fresh smell
Towels rough
Door as key stop working first day
Friends_and_family Family
8/10
Excellent
02 Mar 2025
Ramiyah
The hotel room overall was nice its was lowkey like a air bnb with the kitchen area but I do have a few complaints the toilet flushing was loud and the sink in the bathroom water was loud and there was ants on the side tables of the bed (I found that out the hard way). The hotel overall was nice but they do need to figure out the ant problem.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Cliff

We’ll run clean hotel!

Excellent. From the outside does not look like much but it’s clean. The breakfast was good and the eating area was clean and orderly. They are pet friendly which is a plus. It’s a well run clean place. And did I mention it’s quiet?
Friends_and_family Family
10/10
Exceptional
18 Feb 2025
Earnest and Hazel
A Nice Hotel to stay in Greenwood.
Partner
10/10
Exceptional
03 Feb 2025
Jannette
My first time here in the property since it’s been renovated. I enjoyed my stay ( 1 night) for business. I enjoyed the dual access (from the hall and from the parking lot). I’m older and need the ability to easily transport my luggage to and from the car. The check in was flawless and I rested well in my clean and comfortable room. I booked it for this week again and will probably stay throughout my contract period which ends in April.
Business Self
8/10
Excellent
18 Jan 2025
Terry
This hotel was clean and well kept. The staff was very friendly and helpful. The only problem we had was the room we were in had a noisy fan on the ac/heat unit. Other than that, all was very satisfactory!! We would stay here again.
Leisure Family
10/10
Exceptional
15 Jan 2025
Peterina
Property was very clean and the staff was great.
Leisure Family
10/10
Exceptional
13 Jan 2025
Kirstun
Very NICE and COZY, GREAT service! We will be back =)
Business_and_leisure Family
10/10
Exceptional
11 Jan 2025
Scott
Huge room at a great price. Very comfortable bed.
Business Self
10/10
Exceptional
10 Jan 2025
antwan
Cleanness value stay
Leisure Family
6/10
Pleasant
01 Jan 2025
LaShundra Nyesha
Its okay. Nothing fancy.
10/10
Exceptional
31 Dec 2024
Mary

Great place

This place is top tier for the money! It even has an indoor/outdoor pool and jacuzzi! The breakfast was plentiful and yummy. Would definitely stay again😎
Partner
10/10
Exceptional
24 Dec 2024
ROCHELLE
I love the upgrade/update nice clean hotel. Thank you for the wonderful service.
10/10
Exceptional
22 Dec 2024
Shetavia
Everything was great, Including morning breakfast, Staff members where polite, Housekeeping was generous, Phone service was good all around the area, however the Wi-Fi could be improved. Room was clean when we arrived, Lobby, Hallways, Microwave* even tho it’s public for everybody. It’s was peaceful, quick check-in for a decent price.
Leisure Family
10/10
Exceptional
09 Dec 2024
Brian
Great place to stay
10/10
Exceptional
01 Dec 2024
Siara
Sam is amazing so are all the housekeeper's. Very kind friendly! Loved our stay here!
Leisure Family
4/10
Poor
03 Nov 2024
Caroline
.
10/10
Exceptional
29 Oct 2024
Tammy
The front desk receptionist was very welcoming and accommodating and his name was Dharm Raj🤗🙏! Thank you for a nice stay at your establishment!
Leisure Family_with_children
10/10
Exceptional
26 Oct 2024
Melissa
It was a wonderful stay
Business Family
10/10
Exceptional
23 Sep 2024
Kadesa
Everything was fine. The room smelled and look clean. The staff was really friendly and understandable. No complaints
Leisure Self

Location & surroundings

Surestay Plus By Best Western Greenwood
635 Highway 82 W, Greenwood, United States

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Surestay Plus By Best Western Greenwood

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