Name: Grand Hotel Palace Thessaloniki
Address: Monastiriou Street, 305-307, Thessaloniki, 54627, GR

2/10

Poor

04 Jul 2026

Yuedong

3 star hotel

Family

10/10

Exceptional

03 Jul 2026

Yelena

Beautiful hotel
Quiet, good amenities

Partner

10/10

Exceptional

14 Oct 2025

G Mark

From the beautiful exterior to the modern and room with a balcony, it was a wonderful experience. Staff was great and food was delicious.

Business

8/10

Excellent

12 Oct 2025

haim

The room was clean staff was friendly the Gym is small the parking comfortable

Partner

8/10

Excellent

15 Sep 2025

Dorothy

Thessaloniki

This hotel is lovely with a great restaurant. It has a pool (strange hours of operation) with comfy beds

Business

6/10

Pleasant

12 Sep 2025

Catherine

Pool shut

Pool was shut and we were not told before

Partner

10/10

Exceptional

05 Sep 2025

Stavros

Great hotel

Great hotel. Friendly staff, good food, luxurious places to relax at. We greatly enjoyed it...

Business Family

10/10

Exceptional

03 Aug 2025

Vanessa

Perfect stay

We had a perfect stay! The breakfast buffet was one of the very best we’ve had in any of our European stays. 10/10. We can’t wait to come back!

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Katherine

Perfect for our stay! The staff were wonderful

Business_and_leisure Family

8/10

Excellent

01 Jun 2025

Jenny

I love this hotel even though it is a little out of the centre.I wasn’t happy though that this time the gym didnt have a treadmill.

Leisure Family

10/10

Exceptional

19 May 2025

Suhail

Good ample underground parking
Big breakfast with fresh deserts

Leisure Friends

10/10

Exceptional

13 Apr 2025

Andrew

Nice room for the night

Leisure Family

10/10

Exceptional

02 Apr 2025

Ioanna

Everything was beautiful

10/10

Exceptional

29 Mar 2025

Daniel

Beautiful hotel and great staff.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Matthew

Very good

Great hotel and facilities. Staff cannot do enough to help.

Business

10/10

Exceptional

24 Feb 2025

Genc

very clean, and great costumer seevice, very very nice people at reception and especially the old men with glasses that works night shift. He definately deserves a race in salary. everything is perfek, but spa not good but not necessary for my stay

10/10

Exceptional

15 Feb 2025

Shahar

Very nice and curteous staff. Good breakfast. Large rooms. Good cleaning service. Warm pool.

Business_and_leisure Self

10/10

Exceptional

20 Sep 2024

Claudio

Very good staff and hotel ….

Only drawback is location from city center

10/10

Exceptional

21 Aug 2024

Jeffrey

Hotel is fantastic! Doing everything perfect. Suggest taking cab to/from site (and not walking).

Leisure Family

8/10

Excellent

13 Aug 2024

julie

An oasis of luxury in a not such a great area.

Leisure Family

6/10

Pleasant

15 Jul 2024

Anastasia

The hotel was nice and I really enjoyed the pool.
The location of the hotel is not in a good area but the hotel provides a free taxi to the main Thessaloniki area. This was very much appreciated. The hotel was good for the 2 days that we were in Thessaloniki.

10/10

Exceptional

05 Jul 2024

Dr Moses

Grand Hotel Palace stay.

Excellent staff and hotel. Great facilities and great breakfast spread. Very spacious bedrooms. Great gym, pool and spa.

Business Partner

10/10

Exceptional

02 Jul 2024

Christopher

Would recommend ti friends and business travellers

Unplanned visit due to work, didn’t check any reviews before making the booking. Fast check in especially good for tired travellers, room quality very high with everything you would expect including robes, fast WiFi, excellent bathroom, multiple TV channels. The location is more commercial but close to all the amenities and only a short taxi ride to the water. Overall, highly recommended.

Business

10/10

Exceptional

07 Jan 2024

Anne

The hotel personnel were outstanding, professional and extremely welcoming. We will be back soon for another stay now that we have the grand’s experience.

Leisure Family

10/10

Exceptional

06 Nov 2023

Brian

It was great the staff were lovely & helpful, we had room service & buffet breakfast in the mornings really nice

Leisure Partner

4/10

Poor

11 Oct 2023

Jimmy

We were very disappointed.

Disappointed : checked in at 3:15pm to be told at reception that the pool closed at 3pm. The pool for hotel guests opened next day at 9am. It’s Greece … it’s hot & when you have traveled in the day we were looking forward to relaxing in the pool. This is a hotel that caters for conferences. Individual guests will do better elsewhere. Hotel is located away from central tourist area. It’s on busy, noisy main road with little walking access to restaurants or parks.

Partner

8/10

Excellent

18 Sep 2023

ESSAM

Good hotel with gorgeous staff

Hotel is clean, staff are helpful and responsive. All in all this hotel is comfortable to stay at.

Friends_and_family Family

10/10

Exceptional

25 Aug 2023

Efstathios

Great value for the price.

Leisure

8/10

Excellent

22 Aug 2023

Paul

Great staff very helpful. Breakfast was top rate

10/10

Exceptional

25 Jul 2023

Emily

I loved the friendly service . The room I had was beyond superb! I also loved that there was a parking facility underground.

Business_and_leisure Partner

8/10

Excellent

27 Jun 2023

Georgia

Clean & nice

Beautiful hotel with friendly staff. We only stayed one night as we had an early flight the next morning. Was given a free upgrade without asking which was nice.

Friends_and_family Family

10/10

Exceptional

15 Mar 2023

Dukagjin

Excellent

Leisure Family_with_children

2/10

Poor

11 Mar 2023

DENNIS

Worst hotel in Greece!!!

This is Dennis M. The hotel has been the worst experience I’ve had traveling around the world. The front desk broke the law demanding everyone’s passport in my group. They don’t ask the judges and there girlfriends for ID. I’m an international traveler and have never been treated so rudely. I asked about the air conditioning and I was told to open a window. The mattress was horrible and very old. I asked for some water this morning at breakfast. They pointed to the water and told me to get the water myself. I thought hotels protected their clients against horrible hotels. Sham on you HOTELS.COM!!!

Business

8/10

Excellent

27 Dec 2022

Kandise

Everything was great, however, one of the selling points for me was the pool which was closed for the 3-days I was there for a private event.

Leisure Family

8/10

Excellent

26 Dec 2022

Elena

Великолепный отель, большое удовольствие каждый вечер возвращаться в сияющий огнями сад перед входом и видеть дружелюбные взгляды сотрудников отеля, хорошо организованы поездки в центр за счёт отеля в оба конца, номера удобные и красивые , завтрак показался немного скудным , а вечером ужинали в ресторане, все было превосходно
Хочется особенно поблагодарить Викторию , всегда приветливую и готовую помочь гостям
Отель в общем оставил хорошее впечатление и желание вернуться

Leisure Family_with_children

10/10

Exceptional

17 Oct 2022

Verified traveler

GREAT HOTEL FOR BUSINESS TRIP

Great hotel for business stay.

Business

10/10

Exceptional

11 Oct 2022

Leinhel

We had a great experience

Leisure Partner

10/10

Exceptional

29 Sep 2022

Gavriel

Excellent and great friendly staff.

Leisure Partner

4/10

Poor

16 Sep 2022

kaliope

Staff not very accommodating. Sketchy neighborhood

Leisure Partner

8/10

Excellent

06 Sep 2022

HUMBERTO

The hotel is in a good shape, it is recently remodeled, and the customer service is good.

Leisure

10/10

Exceptional

21 Jun 2022

Dimitris

Everything was great. The staff was ve to polite, accommodating and friendly. Clean and nice rooms and a very good breakfast buffet.

Leisure Family

8/10

Excellent

23 Apr 2022

Amanda

Nice hotel. Decent location. Bad beds.

We stayed twice in the same hotel. Once on our way to Corinth (road-trip) and once in our way back to Serbia. The hotel isn’t in the middle of Thessaloniki (which was a bonus for me) but since parking is pretty difficult in the middle of town, if you wanted to go anywhere it had to be within walking distance or by taxi. Both times the rooms were clean and beautiful. I read some reviews saying this hotel was outdated and shabby, but they must have renovated since then because both times we stayed it was lovely and looked new. They have a breakfast and parking. The pool is indoor, so closed for Covid. The main problem for me was the beds. They were so hard and uncomfortable. That seems to be a European standard. Do people in Europe not like sleeping in comfort? Another strange thing was the central heating was on and we could not use the air conditioner. It was nearly 78 F outside, so I was a little warm during the evening and would have liked to cool down. But this was their first warm weekend, so they weren’t prepared. The staff was helpful and friendly. The service really made our stay worthwhile. I would go here again.

Friends_and_family Family

10/10

Exceptional

14 Feb 2020

Jon

Very pleasant hotel with very polite staff throughout. Only rated comfort as ok because the room was quite hot and leaving the window open helped but some road noise and emergency vehicles on the road nearby. Bed was quite hard but I like a soft bed -

Business

6/10

Pleasant

18 Aug 2019

Wolfgang

The room was not cleaned all the Time in a proper way.
The A/C was extremly loud.
At the end of the swimming pool there sticked lots of hairs ans the pool itself was very small and made of plastic.

In total that is not the standard of a 5 Star Hotel. Maximum 3+

6/10

Pleasant

18 Jul 2019

Verified traveler

big hotel, but old, very old rooms and carpets, bath is always leaking when taking a bath, nothing to do in this hotel even the swimming pool is 2 meters x 2 meters and indoor in a cave,
disappointed about it.

Leisure Family

10/10

Exceptional

14 Jul 2019

Verified traveler

A very nice place and a good price. We prefere this hotel and we recomand it.

Leisure Family

4/10

Poor

12 Apr 2019

Verified traveler

Το προσωπικό δεν ηταν ενταξει στη δουλεια του.Δεν ήξεραν τι πρεπει να χρεωσουν και τι οχι...

Business Partner

4/10

Poor

05 Mar 2019

Hristian

Hristian Georgiev

The room was falling a part. Some parts of the сeiling was peald off and ready to fall down. AC was not working at all. The water temperature in the bath was constantly changing from really cold to extreamly hot. Impossible to take a bath. Location was bad. Pool neighborhood. The stuff was friendly. Free transfer to the center of the city. Not 5 star hotel.

Family

4/10

Poor

27 Jan 2019

Verified traveler

Hotels common areas were nice. We ve got a not renovAted room on top floor. Room was big and clean. Heating wasnt working.cold instead of warm was coming out from the aircondition. The biggest dissapointment was the bathroom. It was a shower with no protective structure so that the water stays inside the shower. The bathroom easily flooded. Unacceptable and unbearable for dealing for more than one night. Also not enough sockets in the room. Finally, quality and place of breakfast just bad.

10/10

Exceptional

16 Nov 2018

Gareth

Only a 1 night stay for business, so only limited experience of the full range of services available at the hotel.
Staff were friendly and welcoming, especially the guest relations manager.
In my check in review I marked that I had not received any VIP perks however this was not the case, they had just failed to tell me this at check in.
The room was spacious, although the bathroom was a little small, but very comfortable.
Breakfast was excellent with plenty of choice.
Only real complaint is that the shower would fluctuate in temperature, probably due to heavy demand in the morning, I would recommend that thermostatic mixer taps be fitted which would over come this.
For my one night stay this was an excellent choice at the price.

10/10

Exceptional

02 Nov 2018

Andre

Great hotel! Staff is very friendly and professional. Good restaurant

6/10

Pleasant

28 Oct 2018

Robert

Below expectations for a 5 star

We could clearly hear people in other rooms through the vent system. Possibly through renovations underway?!!?? Flush didn’t work very well. Nice entrance and lobby but downhill as we went up!

Partner

4/10

Poor

27 Sep 2018

Verified traveler

Gym facilities’ very old and rustic. In addition, pricey menu and water pressure very low.

8/10

Excellent

22 Sep 2018

argyre

great hotel.profeessional service clean and welcoming

10/10

Exceptional

19 Sep 2018

argyre-jeff

vey profeesional and welcoming service.clean and well organised.would reccomend definitely.

10/10

Exceptional

02 Sep 2018

Maria

Old World Elegance

Classy hotel with lots of amenities. Only concern is mattresses could be more comfortable.

Partner

10/10

Exceptional

27 Jul 2018

Sunoj

Excellent stay

Hotel is very nice.
The only drawback is that it’s little farther from city center.
They have shuttle buses, but will find difficult to get in it since too any folks are trying to get in. They don’t arrange a second bus if there are more people. We had to take taxi cab few times
Everything else is excellent

Family

10/10

Exceptional

15 Jul 2018

Verified traveler

When I am in Salonic I book this hotel. The price is very good.

6/10

Pleasant

04 Jun 2018

ilan

מאכזב מאד . כאמור לא נחזור

מיקום המלון בכניסה לעיר . הסביבה לא משהו. המלון מעוצב מבחוץ מאוד יפה. .הלובי משותף לכנסים .רעשני
והומה. קבוצות נכנסות ויוצאות. לא נעים והמוני. חדר אוכל קטן יחסית וצפוף. שולחנות גדולים משותפים. אין פרטיות לזוג המנסה שבת ביחד. אולי מתאים לטיולים מאורגנים . לא נשוב.

Partner

10/10

Exceptional

03 Jun 2018

Jeanne

Okay for a night

This was a stop-over hotel to catch a bus, so the location was good to the bus station, but otherwise, it's not a great area. Had to eat in the hotel, as there wasn't anything else much in walking distance. Also, and ironically, room service was overall cheaper than eating in the restaurant itself. I would not, however, recommend this hotel due to location if one wanted to see the historic district. It has a shuttle, but it's rather far.

10/10

Exceptional

07 Mar 2018

Verified traveler

Nice hotel, but not close to dining and shopping.

The hotel is beautiful and the staff was very friendly. Breakfast was great with tons of staff. I am in a wheelchair and the room was very accessible, though I got stuck heading out to the balcony. There is not much to do around the hotel. If you don't mind driving downtown the hotel is great.

10/10

Exceptional

06 Jan 2018

Aleksandar

One of the best

(+) comfort; warm atmosphere; pleasent staff
(-) small pool; slight cigarette smell; far from the city centre

Family

6/10

Pleasant

18 Dec 2017

Peter

Tired

Over priced and remote to city centre .. the hotel as seen its glory days and now needs a refurb .. 3.5 star not 4

Partner

10/10

Exceptional

24 Nov 2017

Octavian

Visiting Thessalonic

It was amazing

Partner

6/10

Pleasant

11 Oct 2017

Mag

Not worth the money!

Expensive for what it offers. Rooms need upgrading and repairs.

8/10

Excellent

24 Sep 2017

Xristos

its a nice hotel.not a luxury hotel but an ok hotel ..stuff are kinda rude ..if you can deal with rude stuff the hotel is ok!

8/10

Excellent

21 Aug 2017

Mr Demetris

Value for Money

Everything its perfect.the hotel value for money..amazing breakfast...

Family

4/10

Poor

07 Aug 2017

William

Not a five star hotel

Pictures tell a lie. Hotel is old and quite worn. Parking stated as free on hotel.com description but was charged 10 euros for overnight parking. Staff mediocre and not very outgoing. All in all nowhere near a five star hotel. Would not recommend it unless you have business in the particular area.

6/10

Pleasant

25 Jul 2017

Verified traveler

Poor location

Need to take a bus or car downtown. Area is poor. Water from sink was brown

10/10

Exceptional

13 Jul 2017

Verified traveler

Very functional and pleasant, excellent breakfast, great staff.

10/10

Exceptional

05 May 2017

Loni

Perfect Place

Perfect place, the hotel is great, staff behavior also.

8/10

Excellent

30 Oct 2016

PT

Comfortable stay

Very nice hotel with everything you could possibly need in a room. Free wifi Breakfast was included and it was very good, lots of choices. There's an indoor pool and sauna. Parking is included and there was plenty of parking in October when we went. I think the only thing is that the hotel is 2 miles from the center. We didn't have a problem with that because we took a taxi to the center. Note don't try to drive to the city and park it would be very difficult to find a parking.spot.

10/10

Exceptional

11 Oct 2016

Michael

a bit out of the way, but otherwise, great

located in a deserted area, the hotel on monastriou is serviced by buses passing right in front of the hotel, and articulating with everything in the city. great breakfast.

8/10

Excellent

17 Jul 2016

Verified traveler

The hotel is very good, but it is little far away from the center of the town.

8/10

Excellent

16 Nov 2015

dimitris

Good overnight stay for business needs

Very satisfactory stay. Room was clean and with good size.
Staff very welcoming and professional.
Breakfast was according to expectations. The coffee on offer was filter I do not drink it often, I did not ask for espresso. There is nothing to do in the hotels vicinity, you need to drive or take a taxi to the center. Not far though.

10/10

Exceptional

24 Jul 2015

Adriana

Very good!

Excellent hotel. Friendly staff, everyone speaks English. Terrific breakfast. A little far from centre of the city, but you can take a taxi for 5 Euros.

Family

10/10

Exceptional

29 May 2015

Lisa

Palatial Grand Hotel Palace

The hotel was stunning! Lovely rooms, friendly staff - room service twice a day!

Family

10/10

Exceptional

03 Dec 2014

ANASTASIA

Amazing staff!!!!!!

It was a real 5* hotel. Great room, clean,nice view and as far as the staff is concerned they were so kind so helpfull smiling faces and ready to help any time with a \"real\" smile on their face!!!They were all amazing!!!!I use to tavel and never and nowhere met such people!Congratulations to the Management that hire this kind of staff.They were amazing!!!!!

10/10

Exceptional

03 Jun 2014

Verified traveler

Godd hotel reasonably close to centre

good weekend break in Thessaloniki, close enough to city centre

10/10

Exceptional

20 May 2014

Murray

Very nice hotel and helpful staff

Everything about this hotel was good - quality rooms and services, nice and quiet, and staff were friendly and helpful. It is a bit away from the town centre, but walking distance from railway and bus station (15-20min). You can walk into town centre as well, but buses and taxis were fine.

8/10

Excellent

15 Jun 2026

ertan

Very friendly
Near Center
Clean Hotel

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Francisco

Ok

8/10

Excellent

21 Feb 2026

Erdem

.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Urfi

Kahvaltı tatmin edici idi

8/10

Excellent

08 Nov 2025

PASQUALE

Ottimo per lavoro appena fuori dal centro

8/10

Excellent

07 Nov 2025

Theodora

Everything about the hotel is positive. The area where it is located is not representative of Thessaloniki, this is a minus.

Business

4/10

Poor

28 Aug 2025

Arnaud

Vraiment pas terrible pour un soi disant 5 etoiles. Surcote pas plus de 3 étoiles en france

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Michael

All in all, very friendly staff and a wonderful breakfast buffet. We were very satisfied and would come back again.

Leisure Family

10/10

Exceptional

06 Jul 2025

Dr Souchinda

La suite familiale, une grande terrasse et 2 salles de bain, c est appreciable.

Business Family

6/10

Pleasant

30 Jun 2025

René

Sehr freundliches Personal. Saubere Zimmer und gut Ausgestattet, aber: Der Frühstücksraum ist zu klein ich konnte keinen Platz finden wie sieht das aus im Juli / August?
Alles andere war wirklich gut! Und das Personal war sehr nett, aber das mit dem Frühstück dämpft die Erfahrung, leider.

10/10

Exceptional

03 May 2025

ERCAN

Merkeze yaklaşık 4 kilometre. Servis hizmetide var. Temiz, sessiz ve rahat bir otel. Kahvaltısıda çok iyi.

Friends_and_family Friends

8/10

Excellent

02 Apr 2025

Suleyman

Otel güzel ve konforlu ancak şehir merkezine uzak

Partner

10/10

Exceptional

29 Jan 2025

tuba

Aileler için özellikle tavsiye ederim

Herşey güzeldi, çocuklarım çok keyif aldı

Friends_and_family Family

8/10

Excellent

05 Oct 2024

Berfu

Otelin bir kismi yenilenmis bir kismi eskiydi. Biz yenilenmis odada kaldik. Ancak oda icerisindeki hersey yeni kullanilan yatak otel acildigi gunden beri kullaniliyor sanirim.

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

ayhan

Best

The best personel in hotel…

Business

10/10

Exceptional

11 Sep 2024

BERKAY

We had a great time during our stay.\n

This hotel is beautiful, but it seems to cater more to corporate bookings rather than individual ones. It's a bit far from the city center, but you can easily reach it by taxi for about 7-8 euros. These large corporate hotels are not really our preference, especially since we often travel with our 4-year-old daughter. However, we did appreciate the friendliness of the staff, especially the breakfast staff. There was a lady there who was very nice to us, although I can't remember her name. Unfortunately, we had trouble sleeping on our first night because of a corporate event party on the hotel patio. This made us feel a bit more on edge than usual the next morning. When we spoke to the lady from the breakfast staff about this, she was very understanding and took great care of us during our 3-day stay. She was welcoming not only to us, but to all the guests. It's hard to find people like her, especially in the service industry where long hours and tough conditions make it difficult for people to enjoy their work.

I'm genuinely sorry, but I can't recall her name right now. Nonetheless, she truly enhanced our stay.

Additionally, it appears that the hotel is renovating the room furnishings since it seems that we were in a room with older furniture. This might explain the more reasonable price of the room. Overall, we had a great time during the Thesealenoki trip and enjoyed our stay at the Grand Palace Hotel.

Friends_and_family Family

4/10

Poor

30 Aug 2024

UGUR

Banyolar cok küçük

Odalarda halifleks olması da cok pis olduğunu gosteriyor

Otelin etrafi guvenli değil

Friends_and_family Family

8/10

Excellent

18 Aug 2024

Verified traveler

Die Toilette war verstopft. Die Türklinke blieb an meiner Hand.. Die Räume mpssten ordentlich durchgecheckt werden.