Marlon
I checked in last night, March 21st 2026 and unfortunately had a really disappointing experience. The hostel itself has potential, and I honestly would have given it 5 stars based on the facilities and location alone. However, my stay was overshadowed by one staff member who was extremely rude and unwelcoming.
From the moment I arrived, their attitude was cold, uninterested, and honestly quite off-putting. There was no sense of hospitality at all—no greeting, no effort to make me feel comfortable, just a dismissive and unfriendly demeanor. After a long day of traveling, that kind of reception really leaves a bad impression.
It’s a shame because everything else seemed fine, but staff attitude matters a lot in hospitality. I hope management addresses this, because with better service, this place could easily be excellent.
From the moment I arrived, their attitude was cold, uninterested, and honestly quite off-putting. There was no sense of hospitality at all—no greeting, no effort to make me feel comfortable, just a dismissive and unfriendly demeanor. After a long day of traveling, that kind of reception really leaves a bad impression.
It’s a shame because everything else seemed fine, but staff attitude matters a lot in hospitality. I hope management addresses this, because with better service, this place could easily be excellent.
