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Hotel Casa Real

Guatemala Guatemala , Quezaltenango
Quetzaltenango, Calle Rodolfo Robles 15 44 Zona 3
Show on Google | Map

9.6 Excellent 92 Reviews
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Book your stay at Hotel Casa Real - You can pay with crypto or card

Hotel details

Useful information about Hotel Casa Real before you book

Located in the heart of Quetzaltenango, Hotel Casa Real offers comfortable guestrooms with modern amenities, including flat-screen TVs and complimentary Wi-Fi. Guests can enjoy a continental breakfast for a fee and dine at the on-site restaurant.

The hotel also features a fitness center and a terrace with city views. Express check-out and luggage storage are available for added convenience.

Nearby attractions include the Los Altos Railroad Museum and Quetzaltenango Central Park, both within a 15-minute walk.


When you stay at Hotel Casa Real Viña Santa Rita in Buin, you'll be 11 minutes by foot from Viña Santa Rita. This hotel is 28.6 mi (46 km) from Costanera Center and 25.3 mi (40.7 km) from Palacio de la Moneda.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 12 Caters to adults only Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from December to February.
    • Guests under 12 years old are not permitted at this adults-only property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Viña Santa Rita 0.9 km / 0.6 mi
Concha Y Toro Winery 19.3 km / 12 mi
Vina Haras de Pirque 21 km / 13.1 mi
Monticello Grand Casino and Convention Center 27.9 km / 17.4 mi
Casino y Hotel Monticello 28.1 km / 17.5 mi
Chile Backcountry 29.7 km / 18.4 mi
Mall Plaza Oeste 30.8 km / 19.1 mi
Mall Plaza Vespucio 33.4 km / 20.8 mi
Estadio Monumental David Arellano 35.3 km / 22 mi
Undurraga Vineyard 36.4 km / 22.6 mi
O'Higgins Park 37.4 km / 23.2 mi
Fantasilandia 38.1 km / 23.7 mi
University of Santiago-Chile 38.1 km / 23.7 mi
Movistar Arena 38.2 km / 23.8 mi
Parque Quinta Normal 39.3 km / 24.4 mi

Facilities

Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Terrace
Breakfast
Minimum check-in age
Fitness
Upon availability

Room options

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Casa Real

9.6
Excellent
92 Reviews
Cleanliness
10.0 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
8.0 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
20 Apr 2026
Roberto
Unique property next to a winery and in the middle of a vineyard. Very special.
Partner
10/10
Exceptional
03 Apr 2026
Michael
Dinner was excellent-staff excellent
Family
10/10
Exceptional
20 Mar 2026
alyne
Absolutely beautiful place. The vineyard views are stunning and everything feels peaceful and elegant. The staff is very kind and welcoming. Truly a 5-star experience!
Family
8/10
Excellent
13 Feb 2026
Simon
The room was good and the grounds are glorious. We enjoyed time on the terrace and in the swimming pool. The air-con was not brilliant and the hot water was a little lacking. The wine tour was excellent and the guide was very knowledgeable; the tastings were generous and the accompanying cheese plate was very welcome. You need to get to know the systems - there is no bar, for instance, and waiters appear from nowhere to get glasses on wine of various types. We were never offered beers or spirits. Dinner comes with wine; this was not explained to us so we took the complimentary bottle of wine with us for dinner, but did not get a chance to drink it - we were flying home direct from Casa Real so couldn't take it with us, hence we could not drink it; shame. Overall we did enjoy finishing our Chile/Argentina holiday at Casa Real but it could have been made better with clearer explanations of what was happening for getting drinks and dinner - it just needs explaining on arrival or via email beforehand.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Roberto
This is a unique property that is without equal. Staying at Casa Real makes you feel like you live in an old style manor with all modern comforts. The service provided by Raul made us feel like we had our own private butler that took care of our every need. It is a special property.
Leisure Family
10/10
Exceptional
02 Feb 2026
Kaiyang
Great in everything.
10/10
Exceptional
14 Jan 2026
Dan
Office, waiters all staff couldn’t have been nicer and room was spacious and beautiful, as was the food and wine!
10/10
Exceptional
27 Dec 2025
Sandra
Everything was amazing. We loved our stay!
Leisure Family
10/10
Exceptional
08 Dec 2025
Trevor
Nothing could’ve been better!
Leisure Partner
10/10
Exceptional
23 Nov 2025
william
This property was exactly what I was looking for. It had history and beautiful grounds and lots of people enjoying them
Leisure Partner
10/10
Exceptional
10 Oct 2025
Harold
The hotel is top notch. The gardens are exclusive to hotel guests. Upgrade to full board to get a wine tasting, tour, lunch and dinner. All were fantastic.
Partner
10/10
Exceptional
12 May 2025
marangelly
Sus facilidades , sus patios , e historia , comida todo ha sido excelente
Leisure
10/10
Exceptional
21 Apr 2025
Renzo

Excelente lugar para visitar

Linda experiencia de campo y vinos
Partner
10/10
Exceptional
15 Apr 2025
jeanette
The property is absolutely beautiful. The staff is very attentive and knowledgeable about the history of the home. The breakfast options was good and the dinner was superb. The grounds are beautifully manicured and the amazing trees and statues coupled with the chapel, grotto and pool amenities makes this property the perfect and romantic escapade. I highly recommend it!
Leisure Partner
10/10
Exceptional
04 Apr 2025
Lucy

Impeccable service

Impeccable service, particular thanks to Antonio for looking after us so well, a truly luxurious finale to our holiday!
Partner
10/10
Exceptional
02 Apr 2025
Matthew
Beautiful property set in the middle of an amazing vineyard. Very tranquil and wonderfully decorated. The landscape is stunning.
Leisure Friends
10/10
Exceptional
29 Jan 2025
John
Four seasons Bogota is spectacular
Leisure Family_with_children
10/10
Exceptional
18 Jan 2025
Matías
We had a wonderful stay. There are historical landmarks all around, and the food is great. It’s also super relaxing—you’ll be surrounded by nature… and there’s a pool to chill. Santiago is just a short 40-minute drive away. We’ll definitely be coming back.
Leisure Partner
8/10
Excellent
17 Dec 2024
blaise
Location/grounds/house was incredible - food was uninspiring. Enjoyed the wine tour but even the premium was a little limited in scope and what you get to see. Didn’t try the restaurant at the wine shop but looked good.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Paula
Excellent hotel, the park is amazing!
Leisure Partner
10/10
Exceptional
14 Sep 2024
Lynne
Beautiful grounds and excellent wine tastings. Food and dining service was excellent. Reservation communication also excellent. Room was very comfortable, WIFI good. Some issues with English with some staff and some transportation miscommunications. But well worth a stay/visit!!!!
Friends_and_family Friends
10/10
Exceptional
17 Aug 2024
Raul

A place to return.

Beautiful hotel. Definitely will comeback in the Chilean spring.
Partner
10/10
Exceptional
28 Jul 2024
Veronica
Lovely staff. Very well maintained properly!!
10/10
Exceptional
30 Dec 2023
Gaiane
An increfible historic property in the middle of vineyards and a unique botanical garden. Impeccable service. Very afforfable luxury.
Leisure Partner
10/10
Exceptional
04 Oct 2023
Heather

Amazing

Totally amazing, one of the loveliest places we’ve ever stayed. Very happy and friendly staff, beautiful facilities, great setting in parkland and incredible food & wine…..
Partner
10/10
Exceptional
23 Apr 2023
Robert
Excellent hotel and surrounding grounds with attentive and pleasant staff
Leisure Partner
8/10
Excellent
21 Jan 2023
tom
We were there for a quick two night stopover on our way to another destination…Wonderful old charming building…charm and service are the top items…It does not have all the modern bells and whistles…old creeky floors…etc….beautiful grounds, good food and GREAT wine…the only real downside is there is not much to do in this remote setting
Partner
10/10
Exceptional
19 Jan 2023
Elizabeth
We had a lovely stay at Hotel Casa Real. The restaurant was great and the grounds were beautiful. It would be great if the hotel provided historical information on the house or house tours as we would love to understand more of the background about the beautiful property. I wish the hotel offered fans or better AC units in the bedroom as the room got very hot at night and I can't imagine how much worse it would be if it had been a really hot night. Also, the wifi could use an update. Aside from those few minor things, we had a wonderful time and definitely would recommend a couple nights at this lovely, relaxing hotel. Definitely book wine tour through the concierge to get tours in smaller sized groups.
Leisure Partner
10/10
Exceptional
30 Nov 2022
Diana
What a beautiful property! Traditional, historic but with utmost comfort - huge room with stylish, modern bathroom. Really comfortable separate sitting room. A special place set in beautiful geounds with a great swimming pool. Everything is perfect.
Leisure Partner
10/10
Exceptional
05 Jan 2022
Stephen
Great place to relax and enjoy nature
Leisure Friends
10/10
Exceptional
15 Feb 2020
Verified traveler
The room needs an air conditioner that emits cold air!
Leisure Partner
2/10
Poor
11 Jan 2019
Verified traveler
False charges were charged to my credit card without my knowledge or consent.
10/10
Exceptional
02 Apr 2018
Mark
A delightful historic hotel with amazing Gardens and a great opportunity to enjoy good food with the very best of local wine. The staff are amazing!
Partner
10/10
Exceptional
03 May 2026
Olga
They had a very nice dinner service and a pool table!
Friends
10/10
Exceptional
03 May 2026
Adriano
Quarto amplo, aconchegante, bem equipado. O lugar é belíssimo, cheio de detalhes e história!
Partner
10/10
Exceptional
30 Jan 2026
Cristian
Todo estuvo muy bueno! Habitación e instalaciones excelentes
Partner
4/10
Poor
11 Jan 2026
Nicolas
Escasa atención, sin actividades, había matrimonio por lo que no dormimos bien por el ruido. La comida del hotel no es variada y tampoco es excelente.
Podrían avisar con anticipación que se debe reservar en Doña Paula.
10/10
Exceptional
01 Jan 2026
Ginno
Quarto confortavel, amplo e muito limpo.
Mas o melhor da estadia com toda certeza é a parte humana. Equile extremamente capacitada e solicita. O parque é uma obra de arte a parte, os jardins, arvores centenárias, lago, e monumentos historicos
A comida é um luxo!
Recomendamos fortemente
Partner
10/10
Exceptional
19 Oct 2025
Giuseppe U R
Alimentos frescos e bem elaborados
Partner
10/10
Exceptional
01 Sep 2025
CARLOS H H
Hotel aconchegante e confortável. Equipe atenciosa aos detalhes e simpática.
Local com lindo parque. Com certeza retornaria.
Partner
10/10
Exceptional
17 Aug 2025
Iran

Opção boa

Boa
Partner
10/10
Exceptional
21 Jun 2025
Tatiane
Incrível!
Partner
10/10
Exceptional
14 Jun 2025
Stefani
Experiência maravilhosa em nossa hospedagem! Quartos com o toque da antiguidade porém ser perder os confortos da modernidade! Índico e se desse tempo ficaria mais uma noite.
Partner
10/10
Exceptional
09 Nov 2024
Kristina
A fantastic place with a wonderful staff. Really recommend it if you are in the area.
Partner
10/10
Exceptional
24 Mar 2024
Katia

Muy buena experiencia

Ha sido una muy buena experiencia, las instalaciones impecables y el servicio excelente. Los garzones muy amables. El entorno es precioso!
Partner
10/10
Exceptional
26 Jan 2024
Gerda meldgaard
Fantastisk sted med vin marker omkring chautuaet, vinsmagning, fantastisk park og historie omkring vin gården. Maden er af svingende karakter, meget venligt og hjælpsomt personale
Leisure Partner
10/10
Exceptional
10 Nov 2023
Francisco
É um lugar maravilhoso. Tudo excelente.
Partner
10/10
Exceptional
18 Oct 2022
Maria Virgínia

Lugar lindo

Vinícola linda com um belo jardim, lago e cisnes.
Ao voltar para o hotel quando já era noite, o taxi não conseguia encontrar a entrada certa, pois é muito mal sinalizado. Como a propriedade é grande, acabamos nos perdendo.
Partner
10/10
Exceptional
25 Feb 2020
Verified traveler
Sehr freundliches und kompetentes Personal
Zimmer großzügig mit großer Terrasse
Tolle Lage des Hotels
Leisure Friends
8/10
Excellent
11 Apr 2019
Lewis

時間とお金のある人にはいいのかも

お誕生日なので泊まってみた。
行きは地下鉄とバスを乗り継ぎ、帰りはタクシー($100位)でサンティアゴ市内迄戻った。
サンタリタのワイナリーツアーに参加したが参加者のほとんどが市内からのデイツアーだった。
客室はソファがあり広々としていたがバスタブと冷蔵庫がないのが不満。
ホテルのレストランで魚料理と牛肉の煮込みを食べたどちらも美味しくない。外には何もないのでレンタカーがなければ、高額でまずい料理をホテル内で食べるしかない。
宿泊者のほとんどが欧米のシニアカップルで場違いな感じもした。
総合的にみて、宿泊と夕食で$500以上払ってまで泊まる必要はないかなと思う。
Partner


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Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a banquet hall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

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Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks.

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