Name: Clarion Pointe South Boston - Danville East
Address: 1074 Bill Tuck Hwy, South Boston, 24592, US

2/10

Poor

04 Aug 2026

David

Ac was loud

10/10

Exceptional

03 Aug 2026

Jon

Beds were comfortable and showers were clean

6/10

Pleasant

02 Aug 2026

Billie

New staff member checked us in and seemed annoyed to be training. Breakfast was make your own waffle or toast. The room was disgusting. There were pest/rodent traps, yes mutliple, in the room. Thw bathroom door did not close at all. The door was too big for the frame. The hallway smelled like weed. Construction workers left their nasty work boots in the hallways. The elevator is a death trap waiting to happen. All of the reviews i read prior to booking this hotel were very misleading.

6/10

Pleasant

31 Jul 2026

Stephanie

The ac made loud noise all night fridge made our food wet room smelled musty. I told the front desk people. Didn't seem to care

8/10

Excellent

27 Jul 2026

Pamela

Clean, remodeled room and friendly staff! The coffee and breakfast weren’t great, just okay.

2/10

Poor

26 Jul 2026

Patrice

Travel to lay fresh flowers on my grandmothers grave site, needed a hotel for one night. In this one night the room steeled of dirty mop water the floor was moist enough to dampen my socks, there were several complaints about the room next to us adults kicking and screaming and throwing one another and objects against the walls which went on for hours and after 10pm
This was a disaster stay and my children were traumatized by the cursing and screaming which was taking place in the hall. Never a choice again
Choice hotels is a no

4/10

Poor

25 Jul 2026

Nikiea

Old and run down! Smelled like smoke and mildew

6/10

Pleasant

19 Jul 2026

Mark

Terrible

8/10

Excellent

19 Jul 2026

Doug

While it's an older hotel, the rooms are great. The staff is very helpful and friendly.

Self

8/10

Excellent

13 Jul 2026

Mike

Breakfast was very good and well kept. The front doors were not functioning properly. The side door had to be pulled closed. The room was nice. A good stay overall.

8/10

Excellent

28 Jun 2026

David

A bit worn, but delivered as expected.

Partner

6/10

Pleasant

18 Jun 2026

Leticia

The room was clean. There was no desk but I ask the receptionist and he took care of it.
The corridor and common areas were very dated.

Self

2/10

Poor

29 May 2026

Nicole

This hotel is absolutely filthy. The renovation looks good from 50 ft away but it’s like lipstick on a pig. The lobby immediately told me what I needed to know: dirty stains and leaves on the furniture, stuff all over the floor, ceiling is heavily drooping. This is our one time a year we get to stay in a hotel and we were quickly super disappointed with our choice. We refused to stay for our entire stay. In the room we found tons of issues.
Floor was not swept, found glass on it (in a pet friendly room mind you- my dog could have ripped open her pads). All furniture in the room is either rusty, scratched, stained, or warped. Walls damaged- like the stucco is actually peeling or crumbling off. There was black mold on the ceiling. The bathroom is crusty and the door had nasty black hand prints everywhere. The water pressure is non existent. The pillows are not even a basic sized pillow. It’s small enough for a child and completely deflates flat. Had to stuff two in a pillow case to be relatively normal. But the worst part is the back exit isn’t locked or secure so anyone can come in and it led straight to our room. We smelled weed the entire night because the back door doesn’t close. The manager Morris acted like this is all new to him but then again we waited at the counter for 10 minutes while he was outside smoking. Also the pool was listed as an amenity but is closed, they should probably tell people that. The breakfast was nice and the lady running it works very hard.

Partner

10/10

Exceptional

23 May 2026

Mariana

Hotel is great. The outside and lobby has been remolded, but the rooms have not. Upgrades are needed.

8/10

Excellent

22 May 2026

Warren

Staff was very nice and helpful

Family_with_children

4/10

Poor

21 May 2026

Shelly

The room appeared clean but hallways area could use new carpets and paint

Pet

6/10

Pleasant

12 Apr 2026

Sierra

Beds were comfortable a the main room was clean. However the bathroom was not the cleanest. Shower hadn’t been fully cleaned and there is terrible water pressure. The AC worked well but was incredibly loud at certain times. Would wake us up each night. Staff was absolutely incredible and very kind.

Partner

8/10

Excellent

19 Mar 2026

Calvin

Overall the facility is in need of renovation. The room was quiet and comfortable.

Family

10/10

Exceptional

18 Mar 2026

Angela

The room is as clean, soundproof, staff was friendly and the property was neat in appearance. I would stay here again and would recommend to a friend.

2/10

Poor

01 Mar 2026

Lester

No Water, grounds and hallways Filthy

Self

8/10

Excellent

24 Feb 2026

Diana

The room was very comfortable, beds great. Easy to keep room warm in the coldest of nights in Feb.

Partner

6/10

Pleasant

18 Feb 2026

Devin

The room was ok, however we left the room for the day to come back and discover that something we had was missing.

10/10

Exceptional

11 Feb 2026

Gail

Everything was great

8/10

Excellent

04 Feb 2026

Frederick

Not the greatest on outward appearance which is probably why the site doesn’t have an exterior picture listed and inside needs updated but good and good nights sleep with no frills ext hotel was $100 more on a regular night

Business Self

8/10

Excellent

02 Feb 2026

La Fonda

The room was clean and the staff was courteous

Pet

2/10

Poor

24 Jan 2026

Tammie

Horrible, health hazard, MOLE in bathroom along tub, shower dispensers were unclean and rusted, roach in bathroom, rust on all lamps in room. Unacceptable and reported to BBB. Was charged a fee for not staying a second night in the deplorable place. Took pictures of all mentioned.

Leisure

8/10

Excellent

04 Jan 2026

Jon

A comfortable, economical stay with a good complementary breakfast. Noisy neighbors down the hall but no fault of establishment.

Business

6/10

Pleasant

10 Dec 2025

Dave

Friendly staff, comfortable bed, regular coffee machine out of order bummer!

Business Self

6/10

Pleasant

06 Dec 2025

Phillip

Breakfast was fresh and delicious, staff was very attentive and quick with service as the morning rush at 6am was quite busy. Room could use an update but was sufficient during my stay. There was what looked to be an old pair of eyelash extensions next to the bed and when attempted to use the in room coffee maker there was a dried up old coffee pack still in the coffee maker. Nightstand handles had some sort of stains along with some stuck on hairs on them. But sheets were clean and room was comfortable enough for a few nights stay.

Business Self

8/10

Excellent

26 Nov 2025

William

Strans of hair left in shower.

Business_and_leisure Family

8/10

Excellent

12 Nov 2025

Jason

Staff

Business

8/10

Excellent

12 Nov 2025

Dave

Staff was nice, bed is comfy and firm.

Business Self

10/10

Exceptional

08 Nov 2025

Kathy

The motel was clean. The bed was nice but a little hard.

Partner

4/10

Poor

03 Nov 2025

Teri

Booked a king room, none available and front desk didn't even say anythign at check in, so I got to the room, then went back to the desk with all my belongings, just to be told the room I booked wasn't available.
The carpets in the hallway were filthy dirty, visibly disgusting. While the photos of the lobby do show the updated portion, the overall condition of the rest of the guest areas were not anything close to the remodel of the lobby, extremely deceiving.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Timothy

Old

Self

10/10

Exceptional

27 Oct 2025

Susan

When we first got there, the outdoor lighting was not on, and it was dark. We went out to get water, and when we returned, the lights were on.

6/10

Pleasant

27 Oct 2025

Michael

Good for overnight stays

It’s not a bad place to stay if you are using it just to get some sleep for the night for a decent price. You can tell that they are trying to be better but still needs work, especially the hallways leading to the rooms. The room itself was serviceable. Comfortable bed, nice TV and looked smelled clean however the AC/Heating unit was in serious need of upgrade. Breakfast was a standard free breakfast, eggs, sausage, cereal, coffee, juice and fruit. Overall, it could be better but it could also be so much worse.

Friends_and_family Family

2/10

Poor

26 Oct 2025

david

Poor customer service overall!

Business Self

8/10

Excellent

26 Oct 2025

Stephanie

Room was clean. Staff was friendly. Breakfast was not great, but it fed us.

Leisure Family

8/10

Excellent

26 Oct 2025

Rachelle

The room was ok, good enough for a one night stay. Needs a little updating. The bathroom door was dirty and there was an old bar of soap on top of the shower door. Which tells me they didn’t clean up top there. Other than that, it was good to sleep in for a night.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Tina

Room was very nice and the staff friendly

Leisure Family

8/10

Excellent

12 Oct 2025

Mae

They had a nice breakfast

Leisure Partner

10/10

Exceptional

11 Oct 2025

Tonya

Everything was fine

Leisure Family

4/10

Poor

06 Oct 2025

jim

First room was a mould factory. 2nd room was better but tub was questionable.
STAFF WERE INCREDIBLY FANTASTIC, WARM, POLITE, AND HELPFUL. HUGE THANKS TO THEM.

Leisure Family

2/10

Poor

05 Oct 2025

William

bugs in the room
musty smell and not clean
moved out

Leisure Partner

6/10

Pleasant

30 Sep 2025

Bonnie

Room was old, lamps were all rusted,one day our bed was not made no new towels and phone did not work. Every night around 4 to 5 am an alarm in the hall would go off for 3 times. All staff were very friendly and helpful. Jan at the front desk was wonderful

Leisure Family

10/10

Exceptional

27 Sep 2025

Wendy

No shops nearby

Leisure Partner

2/10

Poor

20 Sep 2025

Dawn

We walked in a dead bugs on the lobby floor first off, then checked in what was supposed to have been a handicapped room which wasn't, mold all in the bathroom, floors looked like trash that was leaking sat on the carpet. It was disgusting!! We tried it last year and the same issues we will never try it again.

Family

10/10

Exceptional

19 Sep 2025

Geoffrey

Friendly staff at the front desk

Business Self

4/10

Poor

15 Sep 2025

Ty

The pictures online do not match what the rooms actually look like. One of the rooms we stayed in looked like it had been flooded.
Would not stay there again or recommend this hotel to anyone else l.

4/10

Poor

14 Sep 2025

Sherman

Staff members were exceptionally helpful nice and welcoming! The place really needs a facelift! The hallway rug is filthy… I know why though! I’ve stayed in hotels all over the country doing construction and I know that it comes from the workers who stayed! But it comes a point where enough is enough! This hotel is good for construction workers only looking for a cheep stay just to lay your head for work! Beds are decent! But still went and bought some new sheets and pillows! I cleaned the bathroom and floors myself and the cleaning rag was filthy! Please inform housekeeping that you have to actually clean the rooms no just straighten up beds! Staff gets 5 stars housekeeping gets 1 star overall hotel gets 2 stars

Leisure Partner

6/10

Pleasant

14 Sep 2025

Jessica

Walls and carpet needs some TLC, there was a cleaning rag left in our room which is no big deal. Floor in fitness center was dirty with grass and dead bugs. Staff was super friendly and very helpful!

Leisure Family

10/10

Exceptional

13 Sep 2025

Luther

First time here but will come back.

Leisure Family

2/10

Poor

07 Sep 2025

Clarence

My room smelt so bad!!!! My shower was so dirty!!!! The smell of the room was disgusting. You had to keep room cold to avoid the smell it was like old mildew even the little toddlers ask why did it smell so bad. The room smelt like mildew and smoke!!!! The lady that does the kitchen was nice and very welcoming and front desk staff was nice but you must do something about roooms and the ordor...

Leisure Family_with_children

6/10

Pleasant

07 Sep 2025

Shelly

The staff was not friendly at all

2/10

Poor

31 Aug 2025

arcides

The smell of mildew and the mold in the bathroom made me turn around and walk back out. This place was disgusting. Do not stay here

6/10

Pleasant

18 Aug 2025

jeff

The room was clean, but the property is looking rundown. Molding broken, walls dinged and unpatched, needs paint and carpets shabby. Room was clean.

Room didn’t have shampoo or toilet paper. Told front desk on way out Sat AM. Neither restocked when we got back and housekeeping had been in the place.

I’m thinking it’s a little pricy for the condition since other, better maintained hotels are within 1/4-mile.

Leisure Family

2/10

Poor

09 Aug 2025

Alicia

Entire room was filthy.

6/10

Pleasant

05 Aug 2025

Robert

The staff is very accommodating and eager to make your stay better. This is, however, an older hotel and it needs some heavy duty cleaning in the rooms especially the bathrooms to make it more presentable.

Leisure Friends

10/10

Exceptional

05 Aug 2025

Timothy

everyone there was very welcoming and pleasant

Business Self

10/10

Exceptional

04 Aug 2025

Yolanda

Late arrival, friendly staff, easy in, easy out.

Business Family

10/10

Exceptional

01 Aug 2025

Kimberly

It was great nice pool could have been a lil cleaner on the pool but everything else was wonderful

Partner

2/10

Poor

28 Jul 2025

Paulette

My room 218 was ROACH infested !! I went to the bathroom and turned on the light and roaches were running all over !!! The shampoo and conditioner glued to walls were DISGUSTING and filled with Hair and MOLD. Handles on dressers and Night stands and lamps were RUSTED. Night stands were roach infested as well. It was a nightmare. AND NO ICE. The one machine they had was broken.. a total nightmare ... Hair on floor and toilet

Leisure Partner

6/10

Pleasant

25 Jul 2025

Michael

Wish it was clean, but great service

I really honestly hate to do this because the people there are absolutely phenomenal. They are so positive. They are so helpful. They are kind and they are absolutely wonderful.

However, the room itself I do not believe was properly cleaned. We open the drawer, and there were some old open Doritos, as well as some children’s gloves. There was dirt on the wall by the trashcan. The windows were disgusting. The shower caulking is all brown and some of the tile and trimming is falling off there’s scrapes and bumps in the wall that look like they need to be repaired. The bed looked very clean. It felt very comfortable and we were there for a karate tournament so we did not bother to complain about it all we didn’t plan on using all that other stuff.

The breakfast was great. We do not eat pork so I wish there would’ve been some non-pork meat but the lady that works at in the morning is absolutely fabulous. She’s so friendly. She’s on top of her game. She’s always refilling things asking how she can help making conversation with you. There’s toast, bagels, butter, cream, cheese, cereal, gravy, eggs, sausage, oatmeal, coffee, like six types of teas three different juices, cold and hot water a toaster probably more oh and muffins it really was a great breakfast. But probably the best part about it is how friendly the lady is that runs it and how dedicated to her job.

Business

2/10

Poor

23 Jul 2025

lewis

Horrible. Worst hotel experience ever. Filthy, tile popping up off the floor, hair in tub and bathroom, room walls dirty, amd iron couldn't hold water. If I could upload the pics I would. Never going back

Business Family

8/10

Excellent

23 Jul 2025

Michael

Lake fest

Room was a little outdated. Clean and friendly staff. Enjoyed the stay overall .

Friends_and_family Family

4/10

Poor

23 Jul 2025

April

Strong dirt and mildew smell through halls. Staff not accom9

2/10

Poor

22 Jul 2025

Ralph

The property was extremely dirty, the room smells like mold, we actually have pictures of the dirty room, the moldy walls, we left the same night and found and paid for another hotel. The lady at the front desk supposedly canceled our reservation and returned our money but, now 5 days later still nothing has been returned. Please advise on what i should do next.

Business_and_leisure Family

6/10

Pleasant

20 Jul 2025

Crystal

The cleaning staff started knocking on our door at 9 am even though check out wasn't until 11. We had been out late the night before, and they knocked prpbably 3 times before they finally left us alone. It was not a great way to start our morning.

Pictures of the site on the app are misleading, implying that the place is much more updated and modern than it actually is.

Not bad for the cost, but unlikely to stay here again.

Leisure Partner

4/10

Poor

19 Jul 2025

Verified traveler

Service is good, everything else is bad.

The staff was friendly and fast. But the room was humid beyond belief, the bathroom door wouldnt open all the way and was covered in mold. And they didnt even change the toilet paper roll that someone else's poop stains were on.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

James

Booked for work at VIR. Thought it was on a lake, as was in a pic on the description. No go. Not sure where that lake is.

Staff was great, very professional and friendly. Lobby wasn’t bad, but hallways pretty

Business

2/10

Poor

06 Jul 2025

Richard

Posted pictures on Expedia are not accurate, this place looked nothing like the pics. Breakfast was from 6-10, at 7am they said the owners didn’t do breakfast, staff had no idea what’s going from check in to check out.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Nkosi

Great overall

Leisure Family_with_children

2/10

Poor

30 Jun 2025

Matt

Super dirty

This is a really terrible hotel. It's absolutely filthy. And I'm not super picky about that stuff but this place is definitely gross. Front desk was excellent though, can't fault the service at all. But even as a solo male traveler just looking for a place to crash, I was super unhappy about the condition of this place. Needs a thorough cleaning.

Self

6/10

Pleasant

30 Jun 2025

VEERAMACHANENI

Hallway, elevator everything smells mad and stinks

Business Self

10/10

Exceptional

22 Jun 2025

Drea

Stay was pleasant and clean, staff was very helpful

Leisure Family_with_children

8/10

Excellent

07 Jun 2025

Nicole

Overall, it was very good for the price. Breakfast was nice. Bed was nice and comfy. I just wish it was dusted better.

8/10

Excellent

05 Jun 2025

Timothy

Ok

Business

6/10

Pleasant

28 May 2025

Michele

The staff was pleasant and helpful. It's definitely time for some renovations for this property. The beds and towels were clean enough. The air in the room was oddly humid and smelly, considering it wasn't very hot during our visit. The shower looked very dirty, there was dark matter in the crevices of the shower. However the water temperature and the pressure were GREAT! Our mini fridge wouldn't close due to an ice buildup in the freezer. I called the front desk for a replacement. The agent stated the staff was cleaning rooms but in an hour or so someone would check. That didn't happen. All in all it served its purpose.

Leisure Family

6/10

Pleasant

26 May 2025

David

Nice people, old dirty floors

Leisure Pet

6/10

Pleasant

15 May 2025

Kathleen

Poor housekeeping in the hallways. Carpet was dirty

Business_and_leisure Family

2/10

Poor

11 May 2025

Shanika

This was by far the most horrible hotel I’ve ever been to! Beyond filthy, dusty and smelly! Stains all over the carpets and walls, doors hanging off the hinges, mold & mildew splatters, and the smell of cigarette spoke all throughout the parking lot. Jan at the front desk was nice, when I asked for a refund because we refused to stay there and showed her images of why, she did not hesitate to process the refund immediately. This hotel looks NOTHING, I mean NOTHING like what is being advertised!! There was no possible way I could ever stay there and feel comfortable.

Business Family

8/10

Excellent

09 May 2025

Cheryl

Access to many eating places close by..
Need to clean bathroom area thoroughly for mold and check on all items functioning properly

Business Self

10/10

Exceptional

08 Apr 2025

jeff

Stayed here while going to VIR. Bed was a bit soft. Rooms were clean. Bathroom door hinges were coming out of the frame and door couldn’t close —not something housekeeping would notice.

Shower frame either was dirty or rusty, but we didn’t mind. For a racer, it was great. For someone more delicate, it might have been a problem.

Leisure Family

4/10

Poor

30 Mar 2025

Clementine

The room smelled like someone took a horrible dump in the room before we got there. The floor in the room was sinking in. The shower floor was slippery as hell while we were trying to shower. The coffee was good and I didn’t eat any of the breakfast because it didn’t look appealing to me. The hallway was hot as ever. The receptionist that works the afternoon wasn’t too friendly. It was obvious we was lost to where the elevator was at & she didn’t even try to help us out. I do not recommend this hotel. It also had bugs inside! People was riding bikes inside of the building and the trash inside by the exit door was over flowing with trash. At check out the housekeepers was in the hall way being loud

10/10

Exceptional

24 Mar 2025

Verified traveler

our room was clean and looked pretty good, bed was super comfortable.

Partner

4/10

Poor

15 Feb 2025

Willie

Over the years, the condition of the facility has deteriorated and in need of some serious repairs and upgrades. Room had problems with heating and phone didn't work. Staff was polite and helpful within limits.

Business Partner

10/10

Exceptional

14 Feb 2025

Paul

Easy check in

Business Self

10/10

Exceptional

11 Feb 2025

Tiffany

Friendly staff, safe, quiet, clean, convenient to things in town, well lit parking area.

Business Self

6/10

Pleasant

26 Jan 2025

Pamela

Building and surrounding areas are dated.

8/10

Excellent

05 Jan 2025

TINA

It fit our needs.

Leisure Family

10/10

Exceptional

01 Dec 2024

Karvin

I loved this place

Business_and_leisure

8/10

Excellent

28 Nov 2024

Lisa

Older property. You can see the hotel is owned by family. The facilty is rough around the edges. But very clean and neat. The bed was super comfortable. In every hotel I check mattress corners for signs of bed bugs. But I was plesantly surprised that the mattress was encased in a zippered protection :-). The breakfast area was very clean , not even crumb! We ate at 8, it opened at 6. The waffle was the best ive ever had.

Leisure Family_with_children

4/10

Poor

24 Nov 2024

Marla

Never Again

The rooms were not in good condition and the bathrooms were not clean.

Business

10/10

Exceptional

03 Nov 2024

Paul

Great

Leisure Family_with_children

2/10

Poor

01 Nov 2024

chelsey

The manager gave different gusts keys to our room at 2am, lucky we had the dead bolt and latched locked. We called the front desk and the lady in the phone said “oh sorry my manager just gave them a key to the room”
I felt so uncomfortable we did not stay our second night and I had to pay for a different hotel

Leisure Partner

6/10

Pleasant

23 Oct 2024

Don

Staff was friendly, breakfast was very good. Rooms could use more attention to detail.

Business

4/10

Poor

13 Oct 2024

Sarah

It said a pool but didn’t said it was outside and it was not working so we thought it was indoor pool so I had a autism child that was excited for a pool

Friends_and_family Family

6/10

Pleasant

19 Sep 2024

Jessie

It was just fine. Breakfast was limited and wggs were blue

6/10

Pleasant

08 Sep 2024

Bill

Easy to get room. Bathrooms have mildew around sink and bathtub

Leisure