Name: Fairfield Inn and Suites by Marriott South Boston
Address: Bill Tuck Highway, South Boston, 24592, US

10/10

Exceptional

17 Jul 2026

Jaylon

Wonderful place will definitely be booking again amazing breakfast friendly staff

Family_with_children

6/10

Pleasant

17 Jul 2026

Patricia

The room was clean and comfortable. The staff was pleasant. We had to request basics like toilet paper and trash bags when we arrived. Overall, the stay was fine.

Partner

8/10

Excellent

09 Jul 2026

Margaret

The rooms need a refresh - certainly are clean, but in some portions, (bathroom) definitely moving toward dingy. Just clearly showing wear.

Self

10/10

Exceptional

07 Jul 2026

Margaret

Rooms are clean just a bit worn. Staff is excellent every time, morning or afternoon. Breakfast is passable, just not appealing.

Self

2/10

Poor

06 Jul 2026

Kapri

At check in, the front desk staff wasn’t sure how to switch payment methods. She gave us keys to get settled in and asked that we come back down. I went back multiple times and she still couldn’t figure it out. I went back to the room. She then assigns our room to another couple who walked in while my boyfriend was in the shower. She called and apologized, asked me to come down since she finally figured out how to switch payment methods, and said I was have points added to my Marriott account. At check out, there was no documentation of what happened and no record of her attempting to “add points” to my account.

Rooms are extremely outdated. Our shower was filled with mold and black residue. Breakfast was old and stale. And to top it off, the pool was closed during 4th of July weekend.

Do not book this hotel.

Family

10/10

Exceptional

05 Jul 2026

Chanika

I had a wonderful stay at the Fairfield Inn & Suites South Boston! From the moment I arrived, everything exceeded my expectations. The hotel was exceptionally clean, and my room was spotless and well maintained.

One of the things I appreciated most was how comfortable the room was. The bed was cozy, and I was able to relax and get a great night’s sleep. The hotel was also incredibly quiet, which made my stay even more enjoyable.

If you’re looking for a clean, comfortable, and peaceful place to stay, I highly recommend this hotel. I had a great experience and would definitely choose to stay here again on a future visit!

Self

10/10

Exceptional

04 Jul 2026

Thomas

Professional and personable staff. Hotel location ideal for business or pleasure in area. My only advice would be to maintain your standard of excellence.

Partner

10/10

Exceptional

29 Jun 2026

Hallie

Staff was wonderful, room clean…however the carpet was soiled and casing around shower door had what appeared to be mold. All and all a nice stay. Room rates are pretty pricey for the area.

Self

10/10

Exceptional

15 Jun 2026

Shameka

Very clean and great breakfast, friendly staff was very helpful.

10/10

Exceptional

15 Jun 2026

Leslie

The location is great. Right off the road so no long trip off the interstate to get there. Mexican restaurant and grocery store within walking distance. Gas station very close. The room was spacious and the bed comfortable. The room had a microwave and fridge. The staff was very friendly and welcoming. Would stay again. Breakfast was a little more convenience based. They had waffles sealed in bags vs make your own. Same with the breakfast sandwich. But it still had plenty of options. Was well maintained and clean.

Partner

10/10

Exceptional

10 Jun 2026

Monica

Nice staff! Clean room! Good breakfast!

Self

10/10

Exceptional

18 May 2026

Kevin

Great check-in. Very professional and accommodating. Would stay again solely on the actions of the front desk receptionist who checked us in. Great customer service!

Partner

4/10

Poor

18 May 2026

Regina

Way overpriced for an average hotel. Breakfast was not what I expected i have seen better in hotels for a fraction of the price.

Self

8/10

Excellent

13 May 2026

Dennis

Staff very helpful.

Self

10/10

Exceptional

15 Apr 2026

Jerry

Great

8/10

Excellent

13 Apr 2026

Wendy

Great place to stay. Nice breakfast.

10/10

Exceptional

27 Mar 2026

Roland

Breakfast was decent.

10/10

Exceptional

18 Mar 2026

Kenneth

Pool was not available for use.

Self

10/10

Exceptional

20 Feb 2026

Dana

Very clean hotel! It looks fairly new but it’s almost 10 years old. The room was comfortable, the bathroom was great! Nice size and the shower was huge! The shower head is very high so you can’t redirect it but that’s ok. The bed and pillows are very comfortable. My only issue was with the TV. It’s mounted so close to the wall I wasn’t able to plug in my Fire Stick TV which was a bummer. Other than that minor thing I have no complaints at all! Very nice place to stay.

Self

10/10

Exceptional

02 Jan 2026

Timothy

Didn't have time to enjoy the pool but breakfast was excellent, had a good mix.

Self

10/10

Exceptional

21 Dec 2025

Corey

Great facility and competent staff

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Mary

Room very clean, staff very pleasant, good breakfast!

Leisure

10/10

Exceptional

29 Nov 2025

Shannon

Great stay. East checkout

8/10

Excellent

09 Nov 2025

william

Yes

Leisure Partner

2/10

Poor

13 Oct 2025

Doug

I recently stayed at this property with my daughter and was disappointed by the quality of the pull-out couch provided. The mattress was encased in plastic, and despite placing sheets and a mattress pad over it, every movement produced loud crinkling noises reminiscent of packing materials. This made it extremely difficult for my daughter to sleep, and the noise repeatedly disturbed my own rest as well. While the staff were courteous and the room was well-maintained, the primary purpose of a hotel stay is to obtain a restful night’s sleep, which was not possible in this instance. As a result, we departed a day earlier than planned and will not be returning.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Lemettris

Bed was uncomfortable, pillows flat, not enough outlets, shower didn’t look to clean., Hans towels ams washcloths thin

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

April

Greeted by very friendly desk clerks all throughout the day

Leisure Family

10/10

Exceptional

09 Oct 2025

Shelby

Staff was very helpful

Leisure Family

8/10

Excellent

05 Oct 2025

Janet

The breakfast was very good.

Leisure

10/10

Exceptional

05 Oct 2025

Amy

The hotel was conveniently located to South Boston Speedway. The hotel was clean and well maintained. The breakfast was good enough for quick grab and go for a busy day.

Business_and_leisure Family

10/10

Exceptional

25 Sep 2025

Donald

The staff was very friendly and helpful.

Leisure Self

10/10

Exceptional

22 Sep 2025

Albert

We had an Amazing Stay! The Staffing Team was friendly and professional. Check in and out was quick. The hotel and rooms were clean and fresh smell. Comfortable and clean bedding. Great Breakfast to start your day. I would recommend others.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Kelli

The front desk staff were very nice and professional. They explained many details
The property was new and clean. The breakfast was excellent...a wide selection. The kitchen staff was very accommodating. Very nice stay.

Leisure Family

4/10

Poor

07 Sep 2025

Angelicia

Horrible Mattresses!

The amount of money spent on the two day stay was not worth the comfort of the room. The mattress was horrible and caused back pain for me and my husband. They need to provide a better quality mattress for this type of hotel chain!

8/10

Excellent

28 Aug 2025

Antwain

Nice hotel in a small town

Leisure Self

10/10

Exceptional

20 Aug 2025

Consuelo

It was my grandson birthday and I wanted to do something special

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Donnie

Nice room, comfortable couch and bed only complaint is they don’t come in and service the room daily unless you ask. But any amenities you need they will happily get for you and have waiting at the front desk with 10/10. Stay there again.

Leisure Partner

2/10

Poor

08 Aug 2025

Thomas

I never stayed there. I never checked in at 1241 on the first and I never checked out at 1 something or other on the third I guess that's just to cover your rear ends. Actually, I thought that I had canceled the reservation on July the 27th through Expedia, but apparently not. As I found out today when I went into my banking.So thank you very much.And it would be nice if I could get a little of it back

10/10

Exceptional

30 Jul 2025

Christine

Check in was smooth. Staff was very pleasant. Room was comfortable & clean. Breakfast was a plus. Will definitely stay again when visiting the area.

Leisure Family

8/10

Excellent

29 Jul 2025

Andrea

I enjoy my stay each time at this facility. Great staff

Leisure Family

4/10

Poor

29 Jun 2025

Jennifer

The check in was easy and quick - once I got into the room, I quickly found out the TV’s did not work, but then to find out the front desk staff knew it and still put us in the room was ridiculous and not fair to our stay. The bathroom shower also flooded, the water would not drain and backed up.

Leisure Family

4/10

Poor

09 Jun 2025

Ellen

The room was not very clean, especially the bathroom. Pool wasnt open and side and back entrances had rotten decks/stairs. Broken screen on window.

Business Family_with_children

8/10

Excellent

01 Jun 2025

April

Front desk person was ver persinable. Rooms were clean, hoever, we took the trip to enjoy the pool and pool was closed and that info wasnt offered before check-in

10/10

Exceptional

29 May 2025

Warren

We had a very negative check-in experience at another property somewhere else in the South Boston area . . . we stayed there just one night. We were very lucky on a Memorial Day weekend to have a room available at the Fairfield for the remainder of our planned stay. Excellent!

Friends_and_family Family

10/10

Exceptional

25 May 2025

Larry

Stay Here!

It was an amazing place, If I come back I will definite stay there again!

6/10

Pleasant

15 May 2025

Kayla

Pool was down and stairs were following apart

Business Self

10/10

Exceptional

13 Apr 2025

VIVIAN

The staff was wonderful understanding to the needs of my stay and how I needed to complete my trip

10/10

Exceptional

09 Apr 2025

Crystal

Staff was very nice and helpful

10/10

Exceptional

30 Mar 2025

Jane

Property was under renovations.

Leisure Partner

8/10

Excellent

27 Mar 2025

Nancy

Staff was very helpful. Property was clean and comfortable. Front entrance was in the process of being remodeled so there was some debris but overall very happy with the hotel.

Leisure Family

10/10

Exceptional

23 Feb 2025

Margaret

Facility under renovation so things were a bit dusty in the lobby. Not an issue or inconvenient. Rooms were clean and nice. Breakfast was the best I’ve had recently. Variety of choices to keep it interesting.

Leisure Pet

10/10

Exceptional

19 Feb 2025

Lawrence

The only thing I did not like is they were doing construction downstairs and it was noisy on the bottom floor when they were doing construction but that is what it is

Leisure

8/10

Excellent

15 Feb 2025

Latasha

Good

Partner

4/10

Poor

05 Feb 2025

Katie

Under construction

This hotel was under construction/renovation during the stay. There was no indication of this when booking and rates were not reduced for noise or mess or lack of amenities available.

Business

8/10

Excellent

26 Jan 2025

Jennifer

It was okay, not what I expected for the price.

They were renovating, the rooms were renovated but the bathroom counter have dried up glue or something they didn’t cleaned up, the light fixtures in the bathroom was very dirty, fitted sheets was too small so the corner kept coming off.

Self

8/10

Excellent

23 Jan 2025

Sheri

I love it here but the pool being down should make price go down, thats one of the reasons i pick this hotel

4/10

Poor

09 Jan 2025

maureen

Had to use my cell phone flashlight to find room. No lights at all in the hallway. No hot water in bathroom sink had to turn on shower to get hot water to wash hands, etc.

Business Partner

10/10

Exceptional

22 Dec 2024

Michael

Everything was wonderful and provided us the rest that we needed

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Tammy

My stay was awesome and the staff was friendly I would stay again and recommend my friends and family to stay here

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Marla

Clean, friendly

This hotel was wonderful. We plan to stay again next time we are in that area. We liked the newly renovated rooms.

Business

10/10

Exceptional

11 Nov 2024

Sonya

The property was under construction/renovations. The area in the back where the work was being done was not roped off. Just 2 cones blocking 2 parking spaces. I felt this made for dangerous condition for hotel guest.

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Dawn

The staff are the best!!!

Business Family

8/10

Excellent

20 Oct 2024

William

Heavier curtains needs to be able to pulled across the windows

Leisure

8/10

Excellent

09 Sep 2024

david

Staff was very helpful and the breakfast area was very clean and the best coffee I have had at a hotel

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Sharon

Bathroom sink was clogged

10/10

Exceptional

28 Jul 2024

KAREN

Excellent The ice machine was not working when we checked in but was available later

Leisure Partner

10/10

Exceptional

24 Jun 2024

Richard

The staff is friendly and helpful

Leisure Self

10/10

Exceptional

05 May 2024

John

Amazing service. Friendly staff

Friends_and_family Family

6/10

Pleasant

18 Mar 2024

Denise

First of all , I was surprised that elevators is not working your room is on the second floor . The toilet did not flush. the tv , you must use your cable , Netflix , YouTube code to access channels.
fortunately, the staff members was nice and helpful. So, she moved us to another room.

6/10

Pleasant

25 Feb 2024

Annie

Staff was not helpful fixing our key card

10/10

Exceptional

24 Feb 2024

Marilee

Liked the pool for our grandchildren and the large room with a sleeper couch. It was just perfect for what we needed. The staff for breakfast was very thoughtful and kind.

Leisure Family

10/10

Exceptional

11 Feb 2024

Katrina

The staff!!

Leisure Partner

8/10

Excellent

27 Jan 2024

Kathey

Adequate property. Expensive for such a small town

Business Family

10/10

Exceptional

26 Jan 2024

Donald

The staff has been one of the friendliness that I have encountered. Starting with the General Manager on down.

Business

10/10

Exceptional

24 Jan 2024

Michelle

Very pleasant! Would stay again.

Leisure Family

10/10

Exceptional

12 Dec 2023

Jill

The bed was very comfortable, room was clean, service was nice. The hotel receptionist even called our room to ask if we found the room to be satisfactory - which it was.

Leisure Partner

10/10

Exceptional

21 Nov 2023

Christin

Enjoyed my stay, will be returning ☺️

10/10

Exceptional

22 Oct 2023

Crystal

This is my preferred hotel when I travel home. Friendly staff clean accomodations.

10/10

Exceptional

17 Oct 2023

Marci

We stayed at four hotels during our four-night trip. This one was the best, by far. The front desk clerk was fast and friendly. We had an issue with our keycard and she troubleshooted it and was able to fix it so we were good to go the rest of our stay. The room was nice and very clean. We enjoyed the larger bottles of shampoo, conditioner, and body wash so it isn't as wasteful. Breakfast in the morning had a lot from which to choose - including some packaged items like waffles and breakfast sandwiches, which were yummy. Would stay here again.

Leisure Partner

10/10

Exceptional

16 Oct 2023

Debbie A

Great location.

6/10

Pleasant

16 Oct 2023

James

No big dissatisfaction, just average, not terrible, not aamazing.....ho-hum

Business Self

10/10

Exceptional

08 Oct 2023

Thomas

Nice clean hotel

Great one night stay

Partner

6/10

Pleasant

26 Aug 2023

Mercia

The area around the property was fine. I didn’t like the room. It was not cleaned the entire time I was there and I had to request sheets for the bed, toilet paper, towels and throw out the trash. Also, I was supposed to have a room with a double bed pullout sofa and instead it was a single bed pullout sofa. The toilet had an issue that I needed to fix. The staff was friendly.

Leisure Family

10/10

Exceptional

07 Jul 2023

JOHNNY

Very friendly staff and clean room

10/10

Exceptional

16 May 2023

Shirley

There were no negative issues around the hotel property. Parking was great. Hotel employees were wonderful. We would recommend this hotel to others.

Leisure Family

6/10

Pleasant

15 May 2023

kenneth

breakfast was terrible cig. butts lying all over outside

Leisure Partner

8/10

Excellent

13 May 2023

John

The room that I had was VERY spacious. A king suite. My only issue was that it needed a face-lift. Dark and dated. I left before breakfast so, I can't comment on it.

Business Self

4/10

Poor

15 Feb 2023

John

My stay was interrupted with inadequate heat in room. The system did not perform effectively for my comfort. The hotel was booked.

Business

8/10

Excellent

11 Jan 2023

Derek

Check your cards after you check in

Just wondering why they put a $900 hold on my card vs. charging me the actual amount for my stay?

Business

8/10

Excellent

31 Oct 2022

Verified traveler

The towels were pretty rough which I know can be in the case in a hotel but more so than usual. I suggest more Downey! The guests above me sounded like elephants and could hear them talking until nearly midnight. I played Pandora ocean waves which helped some. It is not the hotels fault, thin walls and floors. I will always book the top floor from now on to avoid such issues.

Business

8/10

Excellent

14 Oct 2022

Roe

Nice hotel

Nice staff, clean rooms.

Friends_and_family Family

10/10

Exceptional

16 Sep 2022

Margaret

Very clean and quiet and friendly staff!

Business_and_leisure Partner

6/10

Pleasant

03 Aug 2022

Verified traveler

This was a very high priced mediocre stay. Service was great. The staff was kind. The rate was terrible for this particular weekend and that was using a discount.

Friends_and_family Family

10/10

Exceptional

06 Jun 2022

Tashanique

Property was nice and clean but the pool was out of order and that’s one of the reasons we chose that hotel

Leisure Family

10/10

Exceptional

22 May 2022

John C

nice and quiet facility... had to ask for more wash cloths and face towels on day 2.

Leisure

8/10

Excellent

24 Apr 2022

Margaret

Good location for me. Quiet. The bathroom definitely needs attention. Dirty around the bottom of toilet and inside shower was not up to Marriott standard. The shower head was semi working and was pushed toward the wall. The head was way beyond my reach to adjust. Challenging shower.

Leisure Pet

8/10

Excellent

22 Mar 2022

James

ItS the best in South Boston

Leisure Family

6/10

Pleasant

21 Mar 2022

Verified traveler

The website lists one of the amenities being an indoor pool but the pool is not open and was told it will not be open. Go down on price if all amenities advertised are not available. Hotel is not pet friendly. Many people have pets today especially when traveling thousands of miles from home. Rooms are bit pricey for this area , which has nothing to offer.

Business

8/10

Excellent

16 Mar 2022

Dorothy

It was clean and quiet.

Leisure

10/10

Exceptional

27 Feb 2022

Shoyl

We had a great stay. Staff was extremely friendly, professional and helpful. Rooms were clean, comfortable. Excellent stay