Name: Grand Wailea, A Waldorf Astoria Resort
Address: 3850 Wailea Alanui Drive, Wailea, 96753, US

Grand Wailea, A Waldorf Astoria Resort

Hawaii - Maui - HI · United States

3850 Wailea Alanui DriveView location

100 reviews shown

8/10

Excellent

14 Jul 2026

Colby

Overall, the Grand Wailea is a great hotel, however, as a guest you feel like you’re just a cog in the machine. We had a great time, but never felt that over the top service / experience that you would expect for a hotel with the reputation that it has / costs as much as it does

Partner

4/10

Poor

13 Jul 2026

Gale

If you wanted to sit by the pool, you need to get in line by 7 AM to place your towel and if they see your chair unattended for at least one hour they move your belongings. The cabanas, food etc way overpriced. If you want to sit at the beach, you have to pay $150 to rent two chairs and an umbrella. The chairs are crammed in next to each other. No space between them no privacy can’t have a conversation without hearing everyone else else’s next to you. A main waterline broke not the hotel’s fault but we went 12 hours without water. You had to buy water if you were thirsty. Couldn’t shower and the pools were dirty.

10/10

Exceptional

11 Jul 2026

karen

Amazing location in the very friendly stuff

10/10

Exceptional

09 Jul 2026

Ashley

Beautiful property, amazing pools and wonderful service.

Family_with_children

10/10

Exceptional

09 Jul 2026

Gerria

We had so much fun! The staff was so attentive, the pool and slides were so much fun and rooms were clean. Would definitely return!

Family_with_children

6/10

Pleasant

08 Jul 2026

Ricardo

The prices to everything there is disrespectful straight up!

Partner

8/10

Excellent

08 Jul 2026

Aaron

The property is very big. It can take a long time to get from your room to the pool, beach, etc. The water activities are great for kids.

Family_with_children

10/10

Exceptional

06 Jul 2026

Gerris

The room was a nice size spacious. The staff was very accommodating. The pools were beyond fanatic. The hotel property is beautiful. We definitely enjoyed our staff.

Family_with_children

2/10

Poor

06 Jul 2026

Michael

Woke up to no water and the issue continued throughout the day. Unable to use the bathrooms or showers, which impacted all guest rooms.
Obviously, not the staff’s fault as it was a local utility issue but the hotel’s utter lack of communication was extremely disappointing. Especially for the expectations one has being a guest there.

Family_with_children

8/10

Excellent

06 Jul 2026

Heather

Very beautiful grounds and friendly staff. It was very crowded. Small pool and lots of people. All restaurants were booked, with the exception of quick service poolside bar & grill.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Nancy

The overall resort is beautiful but would not stay here again. Booked a room with a king and pullout couch/sleeper sofa and they had us just for a king. Ended up moving to a room with two queens since there were three of us.
Once we got to the room, there was leftover food in the fridge and the waters that were included in the room were missing. Called front desk who was very apologetic (as was room attendant who called later to apologize). Front desk sent someone with waters but never picked up the old food. My husband ended up taking it down to the lobby because the wifi wasn't working. Had to make several calls/visits to front desk to get wifi working, and eventually a manager ended up saying they'd wave the daily resort fee. Got home and fee wasn't waved, leading to yet another call. Finally got it sorted the week after.
Elevators are very small for as large a resort as it is. We took the stairs most everywhere so we wouldn't have to wait.
A couple deceased roaches, one in pool and one in a stairwell. Besides the floating roach, we did enjoy the pool area (chairs go quick), waterslides and beach, especially my 11 year old. Staff, including valet service, was also helpful aside from issues in the beginning of our stay.

Family_with_children

6/10

Pleasant

05 Jul 2026

Jennifer Giuffre Tom

The room was large and fairly clean. The hallway carpets are tired looking and stained. People keep garbage outside their doors. Breakfast options were limited…. Other very pricey buffet or a store (reasonable priced but long line ups). The pool is very crowded and very dirty. Hard to find a seat- often can find a chair by the beach but the view is a hedge not the ocean. Valet service is a nightmare- expect to wait 15-20 minutes for your car. The fitness area is great but they don’t let children under 11 use any equipment.

Family_with_children

6/10

Pleasant

04 Jul 2026

Kelly

The seating at the pool is a huge problem. They do not have enough seats and will remove your items if you do not go back to your seat once every hour. One employee actually admitted to throwing our items away, instead of holding them as they’re supposed too. This is hard considering there are many different pools and the expansive size of the pool and beach area. You have to wait in a long line for pool towels. My room did not get cleaned the first day so I reached out and it was then clean every other day. They would restock the coffee pods but not the creamers so I had to ask for that. Honestly very let down considering the price.

Family_with_children

8/10

Excellent

03 Jul 2026

Brett

It’s just not the same…. Like so many things these days it just isn’t up to the standards it once was for luxury, quality and service. This was my fifth trip to the Grand Wailea since it originally opened. The grounds were still mostly beautiful although many tiki torches were nonfunctioning, handrails missing, cracked, missing tiles at the adult pool was particularly sad to see and areas within the grounds that just seemed unkept, especially around the old Asian restaurant, which is now shuttered/abandoned. Upon arrival, I immediately knew that something was a miss when the incredible waterfall that sets the tone for the grandeur that was always promised was inoperative. The staff says it has been broken for over a year and has not been fixed. This was the center piece of the tropical experience for me. It is this lack of maintenance that would keep me from going back to the Grand Wailea as it is no longer a five star resort, even after their $350 million partial resort renovation. Our ocean view room was large and comfortable, but the decor was as basic as a Holiday Inn. One picture, one decorative mirror was all the design afforded. You could tell they’ve cut way back on staff too. It is still a worthy of at least one holiday if your priority is to enjoy the extensive pools, spa, etc. If you’re truly looking for a five star experience, the Four Seasons is a better choice.

Partner

10/10

Exceptional

01 Jul 2026

John

The hotel was amazing from check in to check out. Staff was super helpful, and always asking if they can assist. The pools, beach, and grounds were all beautiful and easy to use.

Partner

6/10

Pleasant

29 Jun 2026

Roddy

Food and drinks are very overpriced. Not enough space or seats at the pool.

Family_with_children

10/10

Exceptional

29 Jun 2026

Mohammad

Great.

10/10

Exceptional

26 Jun 2026

Heather

Love the Grand Wailea but things are starting to show wear and tear. They need updating on the cobblestone pathways around the pools. There are broken ones that you can trip on and they become so slippery I saw several people fall while we’re there. They also get so hot during the day people are always complaining and rushing to get off them. There has to be some sort of non-slip/anti heat coating they can put on them or they should find a new material to use. It’s dangerous. Bathrooms in the rooms could also use a deep clean but everything else about the property is absolutely beautiful!

Family_with_children

8/10

Excellent

22 Jun 2026

Blair

Overall a really nice stay at the Wailea. Our room got upgraded to a fantastic ocean view room in the Chapel wing. The pools were fantastic and so much fun with all the water slides. We would always arrive mid to late morning.

The breakfast buffet was not as good as I had hoped. All the baked items (pancakes, waffles, pastries, etc.) were super underwhelming and didn't feel fresh.

One thing really bothered me that I'm having trouble letting go of it. I ordered two drinks at the pool bar. When I went back to order a third the bartender told me he lost my first receipt and asked me to sign a new receipt for a charge of 3 drinks. I did however when I asked to confirm that the first charge would not appear on my bill I wasn't totally confident in his answer. So I texted the front desk to ensure I wasn't being double charged. It took them 28 hours from my first test to get back to me with an answer. This caused me extra anxiety and worry during one of my vacation days that felt so unnecessary and really stained the service of the hotel. All over a $75 drink order.... I don't understand why they couldn't get an answer to me sooner and never really got an explanation.

The last thing is they have no place to shower off after check out for those who fly out later. We had a red eye and stayed at the hotel way beyond checkout time. I had to fly home covered in sand and chlorine. My husband used soap in the beach showers to get as clean as possible.

Family_with_children

10/10

Exceptional

19 Jun 2026

Toby

Great stay. Wife and daughter loved it and made me a hero.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Channavy

Room not clean well . Insect everywhere even cockroaches. Stuff most white stuff are not helpful and the pool not really clean.

Family_with_children

8/10

Excellent

15 Jun 2026

Daniel

It’s got an amazing location. It felt like they are letting the hotel go down a bit though. The staff serving the pool area was paper thin. Cabana rentals that use to be $500 are now $1700/day. Our room had a broken ceiling light we had to have a repair man do for over a hour and even after that it stopped working again. The tongs and glasses in our room had built up food grime on them. Wait times at restaurants were long to nonexistent there, even though they had plenty of open tables. Just not the happy experience we use to have in years past going there.

Family_with_children

10/10

Exceptional

10 Jun 2026

Dustin

Great hotel. Had an awesome stay and staff was very friendly. Beautiful property and love that you could walk right onto the beach from the resort.

4/10

Poor

09 Jun 2026

Darrel

Over rated, out dated and in desperate need of a renovation. Stains on comforter, black mold in shower, bathtub drain handle broken and the worst was toilet paper, same as a porta potty.

Self

10/10

Exceptional

08 Jun 2026

Michael

Loved the view!

Partner

6/10

Pleasant

07 Jun 2026

Jagvir

Better price

Partner

8/10

Excellent

06 Jun 2026

Nicole

Pool often quite dirty, though had a couple windy days so that is

6/10

Pleasant

03 Jun 2026

Tina

The grounds are stunning, the valet staff were amazing! The rooms are about average, the staff working the resort pool and beach were hit or miss. Cleaning staff was kind and thorough as were the staff at the desk at check in. The $55 resort charge, additional taxes and fees added up quickly. The charges for the resort were confusing and even when we attempted to utilize there were additional fees for almost everything offered so it felt confusing and misleading. No microwaves in the rooms either which would have been helpful to heat up leftovers and quick meals in between all the eating out. Would like to visit again but most likely will choose a different place to stay.

Family_with_children

8/10

Excellent

02 Jun 2026

Matt

Great place and beautiful. Pool is a dream for kids but prepare to pay an obscene amount for everything including the hilarious 20+ bucks for a basic peanut butter and jelly sandwich

Walls between rooms are thin for a fancy hotel. Can hear with crystal clarity what the people next door weee saying. Ceilings are well insulated on the other hand.

Also factor in all the “resort fees” (yes.. your room charge does not include using the pool for some reason) the taxes, and required valet parking fees (if you bring a car) and your nightly stay just increased 200 bucks a night for the room. So add this you what you see as the price per night.

Family_with_children

10/10

Exceptional

31 May 2026

Brittany

Great place to stay, lots of restaurants and things to do. Rooms are big, staff are nice and helpful, pool is top notch. Highly recommend

Family_with_children

8/10

Excellent

30 May 2026

Austin

Good

Partner

10/10

Exceptional

25 May 2026

Harish

Clean huge rooms with a great view, very friendly staff, lot of pool access, spa treatment was phenomenal.

Partner

10/10

Exceptional

25 May 2026

Rhea

🌺

Family_with_children

8/10

Excellent

25 May 2026

Sonia

Love the vibe & the beach - not the service or the wildly expensive “we charge you for everything” kind of pricing.

More so then a luxury resort this is a hotel with nothing included and pay for everything available. The only thing that makes it worth it is truly how beautiful the beach is, perfect sand with clear waters where on any day you’ll likely see turtles swim — however there is no service at the beach. You can rent an umbrella and chairs for $150 per day and they come collect it at 5pm… so ridiculously early if you are a beach person like me. This is a beautiful sunset beach … so why would we miss that!!

We ended up with our own beach chairs and umbrella (which you can buy or rent locally) but know that’s it’s a treck bringing them from your room to the beach. A full 15 min walk on the property through gardens & backroads where the service carts drove by or from the beautiful front of the hotel where the church is but there’s stairs and more windy roads. Don’t get me wrong, it’s beautiful… just not easy to bring chairs and umbrella and waters etc down every day back and forth. This if not what “luxury resort” means in my experience, it’s more of a family style let’s pack up and pick nick on the beach vibe.
we had an an ocean view suite - the ocean front will have less of a walk.

If you are a pool person, the pools were amazing, the restaurant at the adult pool is absolutely delicious and of course wildly expensive.

Just be prepared to spend!

Partner

10/10

Exceptional

25 May 2026

Teresa

Beautiful Resort!!! Everything top notch!!

Partner

10/10

Exceptional

24 May 2026

Deairra

Everything was amazing. Staff was great. Food was good views was amazing.

10/10

Exceptional

22 May 2026

Kirby Tardd

Impeccable! Tess at Loulu was incredible so was Joseph during check in. I can’t wait to return

Family_with_children

10/10

Exceptional

22 May 2026

Luis G.

All

Family

10/10

Exceptional

18 May 2026

Jon Michael

The Grand Wailea is more than grand! You will not regret going there, unless you are a constantly angry, miserable soul. Even then, I believe the Grand Wailea can sweep those miseries away. Is it expensive, yes. Is it worth it, absolutely.

Family

10/10

Exceptional

17 May 2026

Entire experience the whole time, only problems were too few restrooms in pool locations, extreme high pricing on breakfast with no simple options. Just buffet or nothing. Too few elevators. We are disabled and finding an elevator took a lot of walking. Otherwise, priceless!

4/10

Poor

15 May 2026

Peter

We stayed at Grand Wailea in May 2026. Here's what we thought about it:

Good:
---The grounds are gorgeous
---The pool was clever and lots of fun
---The staff was helpful

Bad:
---Greed, greed, greed

I've never been to a place that seemed so intent on extracting my last dollar from me so ardently. Here are some examples:
---Two pizzas from the take-out restaurant: $70
---Required valet parking: $75 per day
---Renting a cabana for the day: starting at $650
---Italian restaurant: hard to walk out without spending $100

There are others, but you get the point. This leaves aside things like the mandatory resort fee.

Other reviewers have commented on the inability to get a spot by the pool. We came in low season, and we still didn't bother to try to find a place till 2PM. A big part of the problem is the space taken up by those ludicrously-price cabanas. If those vanished, I'm guessing they could add 25% to the number of pool chairs available.

Bottom line: the place is gorgeous (though our room was pretty old and minimally furnished), and the pool is great fun. But unless you are willing to part with lots of money without worrying about it, don't come here. And I'm guessing high season crowding must be insane.

Partner

10/10

Exceptional

15 May 2026

guillermo

Great place for families

Family_with_children

8/10

Excellent

12 May 2026

Angela

We were upgraded to a deluxe ocean view room. The room and premises were gorgeous. Staff including the cultural activities were top notch we took full advantage of the pool area and water slides. The biggest inconvenience was trying to find a couple of chairs to relax and to keep our stuff while enjoying the pool. So many people reserve seats and don’t use the chairs. It was incredibly frustrating. I knew this from reading the reviews ahead of time and it was still frustrating as we tried to get an early start our second day and were still late to grab chairs. The adult pool is less crowded.

Family_with_children

4/10

Poor

10 May 2026

Kenny

Didn’t live up to its reputation.

Family_with_children

10/10

Exceptional

04 May 2026

David

Pool was
Great

10/10

Exceptional

02 May 2026

Gregory

It is an amazing and stunningly beautiful resort!

10/10

Exceptional

02 May 2026

Kevin

Best room I could imagine. Our room was located right by the pools and we walked out our sliding glass patio door 95% of the time. Very convenient

Partner

8/10

Excellent

29 Apr 2026

george

Cleaning service was slow

Family

10/10

Exceptional

29 Apr 2026

Glen

Extraordinary resort property! Staffing was excellent; courteous and helpful. Very friendly. Beautiful grounds…so much flora and fauna!! And all right on Waiea Beach. 5 stars plus!!

Partner

6/10

Pleasant

28 Apr 2026

Edward

Hotel grounds and rooms are outdated and in need of refurbishing

10/10

Exceptional

28 Apr 2026

CLAIRETTE

From the moment we arrived we felt a warmth of welcome! The staff went above and beyond to assure us that they were there for us! Our room was ready……the most beautiful view on the Chapel floor. It was truly breathtaking!
We had dinner at Humuu …wonderful, wonderful
We loved our stay!

Partner

10/10

Exceptional

17 Apr 2026

Cesar Oscar

No response from front desk when the water was turned off.

Family

10/10

Exceptional

14 Apr 2026

William

Perfect location for day drinking

Friends

6/10

Pleasant

13 Apr 2026

Antonio

Kids enjoyed the pools, there is a severe lack of seating, the price of cabanas are ridiculous after the price of resort.

They price gouge every little thing on top of an already pricey stay. We booked ocean view for wife’s birthday, they gave us a chapel room on ground level…which when looking out of room we just saw a big chapel with some ocean on the sides.

Overall we will try a different resort next time.

Family_with_children

6/10

Pleasant

13 Apr 2026

Julie

Very large property. Direction signs poor. Slightly dated in a few areas.

Family

10/10

Exceptional

13 Apr 2026

Kimberly

Great hotel! Stayed for my birthday. We had a great experience!

Partner

2/10

Poor

10 Apr 2026

Joseph

Absolutely terrible. I had to wake up every morning and line up at 6:15 am to get pool chairs. The hotel charges for beach chairs which I never encountered with other hotels. The staff is not so friendly, especially the concierge named \"Sharp\" (?) that she should not be in this business. The restaurants including Loulu were overpriced with not so great food. I live in OC, CA and we have an access to beach and we have a pool at home. If I have to line up in the morning to reserve pool chairs and pay for beach chairs, I don't know why we had spend so much money to stay at this hotel.

2/10

Poor

09 Apr 2026

Jason

Beach chairs cost $150 per and you have to get up at 5:45am if you want a pool chair. The pool was dirty

6/10

Pleasant

05 Apr 2026

Colleen

Not the quality it use to be. Many better options to choose from in the area. Service is mediocre. Spa and gym are very nice.

Family_with_children

6/10

Pleasant

31 Mar 2026

Ofelia

The pools and beach w

6/10

Pleasant

26 Mar 2026

Sarthi

The cleanliness of this hotel is not their top priority nor is their customer service. It’s been over 10 days that we have contacted both of their general managers and have not gotten a response.

The valet agents are incredibly rude. The property is beautiful and the spa is wonderful.

Partner

4/10

Poor

24 Mar 2026

Heather Irene

The property was beautiful with many shops and options for dinner. It is definitely a kid-friendly resort. I would have liked additional options for breakfast being the buffet for 2 adults was over $130.00. I was disappointed in the service received at checkout. The staff argued with me about the checkout time (TV in room displays 12:00 pm) being 11:00. Michelle also argued about the Lu’au experience. She also had housekeeping rush is out of the room. Housekeeping was rude and cold. I will spend the $10,000 at Wailea Beach Resort next door the next time I vacation in Maui.

Partner

10/10

Exceptional

23 Mar 2026

Michel

Great hotel but the weather was horrible
They also charge for room service separately which is weird

Family_with_children

4/10

Poor

19 Mar 2026

Anisha

Did not accommodate my requests for the baby, refrigerated to store breast milk was not working

Family_with_children

8/10

Excellent

17 Mar 2026

Jason

It was clean and comfortable

Family

10/10

Exceptional

11 Mar 2026

Veronica

The property is a true gem boasting expansive lush flora and fauna with multiple pools creating a swimmer's paradise. The various coves and levels including a waterpark and adult pool add to its allure. The expansive beach offers breathtaking views shared with the Four Seasons. Our room was exquisitely appointed with a spacious patio featuring outdoor furniture a rocking chair and a modern interior with an oversized shower and spa-inspired bathroom. The lobby is a work of art reminiscent of the Bellagio. The service was exceptional and attentive allowing guests to order drinks by the beach or pool. However beach umbrellas incur an additional cost while lounge chairs are provided in the lawn area adjacent to the beachfront. A notable highlight was the bar area featuring a see-through aquarium bar. One area for improvement is the availability of umbrellas throughout the property as they tend to fill up quickly and the sun can be intense. Notably the Waldorf has a more family-friendly atmosphere compared to the Four Seasons and the Andaz which we also visited. While the property itself is truly stunning and impressive the Andaz may be a better option for those seeking a more intimate and relaxing experience.

Partner

10/10

Exceptional

09 Mar 2026

DAVID

Excellent and beautiful place to visit.

10/10

Exceptional

04 Mar 2026

Jennifer

Enjoyed everything about this property. Great service and amenities!

Partner

10/10

Exceptional

02 Mar 2026

David

Having multiple pool options available just steps away from the beach was amazing! The outdoor lobby is the epitome of island paradise and the overall setting is just gorgeous!

Partner

8/10

Excellent

24 Feb 2026

Alfred

Everything was great especially the grounds absolutely stunning. The only knock i would give it is the outside of the overall hotel needs a bit of paint or some refreshment other than that the rooms were spacious clean and the grounds were gorgeous kids loved the pool and beach very much overall i will go back.

10/10

Exceptional

23 Feb 2026

Michael

Everything was top of tier really enjoyed my stay.

10/10

Exceptional

20 Feb 2026

Lorenzo

10:10 amazing and beautiful

Leisure Partner

10/10

Exceptional

20 Feb 2026

Tim

Everything was exceptional and Lehn who checked us in was fantastic.

10/10

Exceptional

17 Feb 2026

Laura

Beautiful room and view. Amazing pool area. So much fun for the entire family!

10/10

Exceptional

15 Feb 2026

william scott

Everything was fantastic from the room to the friendly staff and nearby surroundings. We had a great time

Leisure Partner

10/10

Exceptional

12 Feb 2026

Neil

Clean room, great staff, pool was fun

Leisure Partner

6/10

Pleasant

12 Feb 2026

Matt

The resort is clearly tired, and is severely understaffed. My multiple communications to the resort went unnoticed, and it is impossible to reach the concierge at the hotel. Staff was helpful when available, and kids enjoyed the pools, but very disappointed with our stay overall.

Leisure Family_with_children

10/10

Exceptional

11 Feb 2026

Ashley

Beautiful, great shops, amazing spa and pools. We got a cabana and it was absolutely worth it! Very close to beach which was ideal. Will absolutely come back.

Leisure Family

10/10

Exceptional

08 Feb 2026

Christopher

Outstanding resort and staff!!!

Leisure Family

10/10

Exceptional

02 Feb 2026

James

The room was always clean. Susie at the front desk was so helpful and kind.

I’ll be coming back

Leisure Partner

8/10

Excellent

01 Feb 2026

Kevin Kai-Sheng

Room is big with big view. Valet parking fee seems a bit too high.

Leisure Family

10/10

Exceptional

30 Jan 2026

James

Everything was amazing and still is, we extended our stay.

I have to say, Susie at the front desk was amazing. Always helpful, smiling and happy to help. That’s an amazing employee, hang on to that one

Leisure Partner

10/10

Exceptional

25 Jan 2026

elizabeth

The entire staff is soooo kind! Absolutely beautiful grounds and rooms. We ate at all the restaurants there. While pricey, everything was delicious. Pools are very fun, including the pool bar. And, very easy beach access.

Leisure Partner

4/10

Poor

21 Jan 2026

john

The prices were not supported with quality. High prices for the rooms,no space at the pool unless you cheated and saved a spot at yam. The beach costs u5 dollars for a couple to sit down. 75 dollars per day to park,not my cup of tea.

Partner

4/10

Poor

20 Jan 2026

Christina

Be careful when booking an ocean view. The room is advertised as an ocean view but you will likely not see an ocean or your view is completely obstructed by trees.

10/10

Exceptional

19 Jan 2026

Lynn

The staff was wonderful as we spend the day at the pool. Easy to order food and drinks. Lots of good choices. Towels were easy to get and return.

Leisure Friends

8/10

Excellent

19 Jan 2026

Matt

not like 5 stars hotel

Leisure Partner

8/10

Excellent

13 Jan 2026

ADITYA

This property is amazing and you should definitely experience it!
Only downside is that every single thing is paid. They have made it so that you can’t experience ever unless you book 3 days in any case so your research and be prepared to pay extra fees for all experiences

Leisure Partner

2/10

Poor

12 Jan 2026

Michelle

I foolishly thought that the price point of this resort would guarantee a luxurious experience (or at least a bathrobe and some slippers!) but I was sorely mistaken. Unless you enjoy lighting your money on fire for fun, you will regret staying here. Our ocean-view room that we paid extra for was our first disappointment, since it was primarily a grounds-view room with the ocean largely obscured by the chapel. Our 2nd was a ham, egg & cheese croissant sandwich at the cafe that cost $21 that was indistinguishable from the kind you get at dunkin donuts. We only tried one restaurant, Olivine, which slathered all the food in butter and cheese because obviously the $350 we spent on two apps/mains is not for the quality of the food, it's for how unpleasantly full it makes you. I thought the resort being beachfront was a plus, until I realized it's shared with multiple other properties so it's swarmed and you have to pay $75 to get a chair and umbrella for just half a day. You know what else is $75? Overnight parking. They used to have self park but got rid of it so they can squeeze more money out of their guests. It's actually cheaper to just rent a fresh car every day from their (also overpriced, obviously) onsite car rental than it is to keep it for multiple days, or even to rent a car at the airport, park it on the street somewhere else, and uber to it every day. I will not only never stay here again, I will never stay at a waldorf astoria ever again anywhere else in the world.

Partner

10/10

Exceptional

12 Jan 2026

JOANN

Beautiful Resort

Leisure Family

8/10

Excellent

11 Jan 2026

Harilal

Rooms need more amenities like beach bag, slippers etc for this price point. Food options are very limited. If you stay more than three days , you better have a car. But car cost you a fortune to park.

10/10

Exceptional

10 Jan 2026

sujatha

rooms and pools were excellent

Leisure Family

6/10

Pleasant

05 Jan 2026

Michaelis

A large hotel that works on volume and misses that personal experience.

Get used to lining up for checkin, valet, food and whatever other service needed.

Four seasons next door more exclusive and has that personal touch.

For value they missed the boat for me.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Chantal

Location was beautiful
Food and service very good

4/10

Poor

04 Jan 2026

Tatiana

Very big hotel and too many people

10/10

Exceptional

03 Jan 2026

Mohammadmeysam

All Perfect

Leisure Family

10/10

Exceptional

28 Dec 2025

Yiqiao

amazing location facing the beach. Fun Pools that kids can’t not get out of. Only thing is it gets a bit crowded. Make sure to take your beach chairs spot early in the morning!

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Stephen

I’ve never felt inclined to write a review about a hotel, but the Grand Wailea was a horrific experience. The hotel is dated, the rooms are gross and dated.

4/10

Poor

25 Dec 2025

Amit

Make checkin process welcoming and stress-free.

Leisure Family

10/10

Exceptional

23 Dec 2025

Ashwini

Very nice resort for a family vacation!