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Maui Banyan Vacation Club

Hawaii - Maui - HI · United States

2575 S Kihei RdView location

8.0/10Excellent399 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort7.8/107.8
Condition8.2/108.2
Location8.4/108.4
Neighborhood8.8/108.8
Value8.4/108.4
Amenities8.2/108.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Maui Banyan Vacation Club

At Maui Banyan, you can explore the natural beauty & boundless activites, relax on a quiet beach and enjoy sumptuous cuisine of the Valley Isle. Shopping, dining, entertainment and championship golf are all nearby.

The resort is located in Kihei on Maui's sunny south coast near the golden sands of Kamaole Beach. Surrounded by coconut palms, the beautiful West Maui Mountains and the Island of Lanie and Molokai decorate the view.

Read more about this hotelShow less

With a stay at this condo in Kihei (South Kihei), you'll be within a 15-minute drive of Wailea Beach and Kamaole Beach Park 2. This condo is 0.7 mi (1.1 km) from Kamaole Beach Park 3 and 0.9 mi (1.4 km) from Kamaole Beach Park.

Make yourself comfortable in your air-conditioned condo, featuring a microwave and a flat-screen TV. There's a private balcony or patio. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. The bathroom has a shower and complimentary toiletries. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    Guests will receive lockbox information. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - TA-081-388-5440-01
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number GE-183-610-5728-01, TAT 081-388-5440-01, TMK 390040050008
  • Minimal age
    21
  • Spoken Language

    Filipino

    English

Nearby attractions

Kamaole Beach Park 2 0.3 km / 0.2 mi
Kamaole Beach Park 3 0.5 km / 0.3 mi
Kamaole Beach Park 1 km / 0.6 mi
Kihei Boat Ramp 1.2 km / 0.7 mi
Charley Young Beach 1.2 km / 0.7 mi
Keawakapu Beach North 1.7 km / 1 mi
Cove Park 1.8 km / 1.1 mi
Kalama Beach Park 2 km / 1.2 mi
Keawakapu Beach South 2.5 km / 1.5 mi
Kihei Kalama Village 2.5 km / 1.5 mi
Mokapu Beach 2.8 km / 1.8 mi
Regency Kihei Cinemas 2.9 km / 1.8 mi
Kihei Public Library 3 km / 1.9 mi
Kihei Town Center Shopping Center 3.2 km / 2 mi
Ulua Beach 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • resort
  • Beach
  • Car park
  • Check-in hour
  • Check-out hour
  • Car hire
  • Laundry service
  • Sauna
  • Hot tub
  • Spa centre
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Maui Banyan Vacation Club

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Maui Banyan Vacation Club

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Maui Banyan Vacation Club

8.0
Excellent
399 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
8.8 /10
Value
8.4 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
21 Jul 2026
Samantha Lynn
The staff was very friendly and helpful. The room was not very clean.
Family_with_children
10/10
Exceptional
20 Jul 2026
Nino
Our flight was delayed so I have to call the hotel and inform them that I will be arriving the next day. The front desk I spoke over the phone and the one who entertained me during check in was very polite, friendly and accommodating. The hotel was great especially walking distance to all the nice locations in the area. Easy access and very clean. 100% would recommend this hotel.
Friends
10/10
Exceptional
19 Jul 2026
Conner Matthew
Its near everything
8/10
Excellent
29 Jun 2026
Sarah
Great location right on Kīhei. Great walk to the beach, plenty of restaurants coffeeshops etc within walking distance
Family
10/10
Exceptional
14 Jun 2026
Ally
Staff was nice, I did find cockroaches in my room. When I told the staff they asked me what I wanted them to do about it.... other than that there is a nice full kitchen and an easy walk to the BEACH.
Partner
8/10
Excellent
27 May 2026
Lingxiao
Room is clean with full kitchen, nice beaches just across the road
Friends
10/10
Exceptional
07 May 2026
Mahmood
Very spacious condo with fully appointed kitchen, living room, balcony, laundry and many more.
Partner
10/10
Exceptional
06 May 2026
keith
Nice property next to the beach
Partner
2/10
Poor
28 Apr 2026
Mia
Good things: room was clean, check in was easy.

BUT PLEASE AVOID THIS PLACE

We spent 2 nights here, and both nights I woke up suddenly because the REALLY loud noise from the toilet. On the first night I thought someone broke in the room and smashed the toilet! Turned out it’s just the neighbors using it and there’s no sound proof or whatever.

The second night was even worse. We were assigned to a connected room and we can literally hear EVERYTHING the guests in the next room said, the music they listened to and dishes cling when they rinsed them. I called the front desk but they couldn’t do anything as the property was not managed by them. I had to talk to the guests in the next room and thankfully they were great people and tried their best to lower their volume. This shouldn’t happen if the room had ANY sound proofing
Partner
10/10
Exceptional
16 Apr 2026
MARIANNE M
The property is clean, well maintained, and very close to the 3 parks, a restaurant, and abc stores. Will recommend this place, it’s decent for your budget. Will stay
Here again.
Partner
2/10
Poor
21 Mar 2026
Anthony
Didn’t have running water for about 7 hours. Room was sort of dingy. Staff was friendly and the location was great.
Partner
10/10
Exceptional
28 Feb 2026
Ameel
We had a great time. The room was very spacious and had everything we needed. Would stay here again
8/10
Excellent
28 Feb 2026
Erin
Staff was wonderful!
Room clean could be updated in styling.
Loved the ceiling fan and AC!
2/10
Poor
27 Feb 2026
RAMJATAN
Booked and paid for a 1 Room King Bed Stay. Initially taken to such a room in a below level, a damp, mouldy, smelly basement. Mgt was adamant that they had nothing better and rooms are not guaranteed. Eventually with Expedia interaction was given a choked up studio. Expedia owes me a partial refund.
Family
10/10
Exceptional
17 Feb 2026
Emily
Room was nice and clean when we arrived. Great location!
Partner
8/10
Excellent
11 Jan 2026
Kristina
Bed was uncomfortable.
6/10
Pleasant
04 Jan 2026
Stephanie Barbara
Unfortunately our room was not upgraded at all compared to other rooms we saw in bldg F. Smelled very musty. Shower mildewy & just painted over rather than fix problem. Day 2 had a giant cockroach in room. Didn’t realize our room (studio) was part of another unit so very noisy from that side of door. Good thing was couldn’t hear other neighbors. Staff seemed unhappy except for late night guard who was very nice. Cleaning crew knocked on door & tried to come in long before check out.
Also parking extremely limited.
Pros: great location across street from beach
Central to get to other places on the island.
Near stores & restaurants.
8/10
Excellent
02 Jan 2026
Angela
Staff was so friendly and helpful. Wonderful pool and location. The only drawbacks were no laundry available and the door between units didn’t block any sound.
Leisure Self
6/10
Pleasant
30 Dec 2025
ANTHONY
More like an ARB&B. One room next to a condo unit. Room is ok, but feels unsecure
Leisure Partner
8/10
Excellent
01 Dec 2025
Michele
All the workers were so nice
Leisure
10/10
Exceptional
29 Nov 2025
Marissa
Easy to access, great location. Comfortable, clean, and cozy. Lots of stuff in walking distance and the pools/hot tubs on site are a nice spot to unwind. Will be back!
Business_and_leisure Self
10/10
Exceptional
19 Nov 2025
John
Property was excellent and room was just as described. My wife and I are very discerning guests and would highly recommend staying at the Maui Banyan.
Business Partner
8/10
Excellent
10 Nov 2025
Sarah
Room was cozy. Liked having the kitchenette to store items and make coffee. Staff were polite and helpful. Only improvement would be to have checked the room prior for toiletries. The soap dispenser in the shower was empty upon arrival.
6/10
Pleasant
05 Nov 2025
Renante
The kitchen is not fully equipped. The bed is very small. The front desk staff are not smiling and do not seem welcoming. Otherwise, overall 3 stars.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Amir
Amazing
Partner
10/10
Exceptional
19 Oct 2025
Jacob
The staff were super nice and kept the property nice and clean. Everything was well maintained and even the guests were friendly as well
Leisure Partner
8/10
Excellent
02 Oct 2025
Elizabeth
Overall it was a beautiful place, very quiet & clean. Loved that our room came stocked with everything you need. Pool area was amazing. Close to lots of places & beach is across the st
Leisure Partner
6/10
Pleasant
26 Aug 2025
Jacque
The parking was terrible. Our room was down a bunch stairs and next to a loud road. No real place to sit outside and the mosquitoes are terrible.
Partner
2/10
Poor
06 Aug 2025
Sherry
I wasn’t able to go on the trip. There was a tsunami and earthquake that delayed flights for days unable to get out.. when speaking to someone in Maui, they said that they all had to move to high ground the first day and the traffic was a nightmare. The waves are 3 feet above average, which make the water very unsafe even if you did get out and go.
4/10
Poor
17 Jul 2025
Michael W.
Neighbor noise. Street noise. Urine smell in room. No ice machine.
Leisure Self
10/10
Exceptional
14 Jul 2025
seda
Friendly staff, excellent customer service, clean room with excellent accommodations, and great location. Ample parking. One of the side table lamps in our room was shorting in and out. We bought a replacement bulb ourselves, but that still didn’t fix it. We will definitely come again.
Leisure Partner
2/10
Poor
19 Jun 2025
Tom
They put us in a previously flooded room that smelled like mold . We had to stay in our car the first night. They did move us , but will not answer my emails to refund me for the first night. Never again !
Leisure Family
10/10
Exceptional
05 Apr 2025
Ashley

Perfect

Great spot located next to the beach
Partner
6/10
Pleasant
06 Mar 2025
sherri
Property is close to the beach and many dining options. It would be great to have onsite laundry
Leisure
10/10
Exceptional
06 Mar 2025
Keri
Our stay was perfect!! Front office was so friendly when we checked in and out. It was so close to everything—beautiful beach, good food, shops. The only down sides, both of which were out of our control, were that one of the parking lots was closed for construction which wasn’t an huge inconvenience. Also, our building was having some roof work done. Will definitely stay here again!!
Leisure Partner
2/10
Poor
18 Feb 2025
Adam
Inexpensive property in a walkable area with exceedingly poor communication.
Leisure Partner
8/10
Excellent
16 Feb 2025
Joshua
Room was adequate, kitchenette worked well for us. Microwave and mini fridge with plates, cups, silverware, knives, cutting board, toaster, coffee maker. AC worked great. Nothing fancy, but everything we needed.
Leisure Partner
8/10
Excellent
22 Jan 2025
Dennis

Book the full apartment

We were originally booked into a studio apartment, but when we got there the roof on that building was under repair causing a lot of noise and debris outside our assigned room. Called to complain and were promptly moved to another building and upgraded to a full apartment. Nice apartment with a great balcony overlooking a beautiful garden. We really appreciated the response to our problem with the first room.
Partner
10/10
Exceptional
11 Jan 2025
Molly
Loved our stay here!
Leisure
2/10
Poor
06 Jan 2025
COLBY D.
We booked a hotel close to all of the activities that we scheduled. The hotel switched us to a Sister resort that was over 50 miles away on the north end of the island. It was not close to anything that we had scheduled so we spent all of the time driving back-and-forth every day, which takes about an hour to an hour and a half one way that was wasted on driving every day.
Also, the resort they booked us at did not have AC.
Leisure Family
4/10
Poor
05 Jan 2025
Craig
This was not the property that we looked at online. The address was incorrect also online. We went to the Aston Maui Banyan and they didn’t have our reservation so she made a call and said it was their sister property. So we had to drive to the other property. We stayed at a condo which was a nice unit, however it was a little more loud than we expected.
Leisure Partner
8/10
Excellent
24 Nov 2024
Kim
The Maui Banyan is in a great location, close to the beach and restaurants. The condo was a little dated and very dark. The studio we had was clean and tidy, and well equipped, however there was limited counter space to prepare food. Having said all we enjoyed our stay for 4 nights.
Leisure Partner
8/10
Excellent
23 Nov 2024
Brent james
The communication for our first night was awful. We were told we were going to get lock box info for our unit and nothing came thru thank his we found security on site that helped us gain access to our unit. We almost had to get a hotel as no one was answering messages sent thru contact info provided. The unit itself was nice other than there was some plumbing issues that would cause a high pitch sound coming from bathroom which we had to flush toilet in order for sound to go away.
Leisure Partner
8/10
Excellent
21 Nov 2024
Asya
I really like that the beach is close.
8/10
Excellent
06 Nov 2024
IRENE
Property was located across the street from the beach. The feont office staff was friendly. Check in was super easy. The room was spacious. Our studio was equipped with a small refrigerator, microwave, toaster, and coffee pot. We had a balcony to stwp out and take in the morning air.
One night that we stayed, the fire alarm went off. As soon as we opened our door you can smell something burni g. We evacuated to the parking lot. We never received any communication feom the ataff. Another guest went to ask after 15 minutes. We were told a guest down the hall left something in the microwave and forgot about it. The smell came through the vents in our room.
Leisure Partner
8/10
Excellent
04 Nov 2024
Dave
The location was very good and walkable distance from the beach. Plenty of parking and there's a lot of choices of cafés, restaurants and convenient stores nearby. The room has an older look but comfortable to stay at.
Partner
8/10
Excellent
31 Oct 2024
Vicky Pagunuran
We were pleased with the overall experience of the accommodation, except that the rooms were connected by an adjoining door. We could hear every noise in the next room as though it were in our room, this was very off-putting. That is the only negative. Staff were very friendly, welcoming, helpful. And the locals were also very warm, welcoming…
Leisure Partner
8/10
Excellent
29 Oct 2024
Helen








The grounds were kept beautifully. Staff very pleasant and helpful.
Leisure Partner
8/10
Excellent
29 Oct 2024
Katherine
This was a great stay for us for our first trip to Maui. East to find, excellent location to beautiful beaches and lots of shopping and food nearby. The room we had needed a little TLC to make it more comfortable and functional, but since we didn’t spend a large amount of time in the room it wasn’t much of an issue. We did have some noisier neighbours for the last few days of the trip to maybe some better sound proofing between the doors would be beneficial, but again we didn’t spend a large amount of time in the room so we ignored what we could while there. We would definitely go back, really was such a good location and very friendly staff.
Leisure Partner
8/10
Excellent
12 Oct 2024
Chelsea Faye
Reception area and service is confusing. Not sure how it’s being managed but it’s almost like reception is a third party and that there’s another person outside the area that can fully assist us (they gave us two separate numbers to call). Even the reception area name confused me for it’s not named after the property we rented out.

They gave us details for the wrong room (thought we got bad keys, and had to walk back to reception, turns out we were trying to open the wrong room), also on our first night we didn’t have wifi and the room has a strong smell (my guess is from the carpet).

This unique experience is inconvenient in a way (but guessing it’s just how Maui properties are being rented out) I would still give a good review for the value and area convenience. Will be back well informed next time.
Leisure Partner
10/10
Exceptional
21 Sep 2024
Elizabeth
Great property and room with a washer/ dryer which was a pleasant surprise! Right across the street from the beach and walking distance to stores and restaurants.
Leisure Partner
10/10
Exceptional
18 Sep 2024
Matthew Shaun
Beautiful resort across the street from one of the nicest beaches in Maui. Very clean and staff was awesome. They also have a very nice pool and spa barbecues that you can use as well.
Leisure
8/10
Excellent
15 Sep 2024
Paula
The staff was amazing, the grounds were very good.. housekeeping was non existent unless you request it. We arrived to dead remote batteries (not that we watched much tv but when we did , the batteries were dead- had to supply our own) and the toilet paper was one roll for 8 days - you have to ask for it so we bought our own -
It was still a nice place to stay- not the hilton but it served its purpose.. somewhere to lay my head at the end of a day
Leisure Partner
10/10
Exceptional
05 Sep 2024
Lyric
The Maui Banyan was a clean, safe and welcoming stay. It provided the basics which is what we needed to visit family. The only thing we were disappointed about was there was no room turn over service. We had to take out our own trash, make our bed and ask for fresh towels.
Leisure Partner
8/10
Excellent
29 Jul 2024
Jaylene
Hotel location is great! Close to food and shops and beach directly across the street. My only complaint would be the overwhelming musty smell. We bought air fresheners to try to help dampen it but barely worked. The room was clean and functional otherwise.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Ricky
what a beautiful property. such an amazing resort and it made me feel lie home. I hope one day i’ll be back ro this resort
Leisure Partner
10/10
Exceptional
24 Jul 2024
Dominique
The unit I was in (T102A) was older but kept extremely clean. I don’t usually like carpet in a rental but this one was clean. So close to the beach and restaurants. Great pool!
Leisure Self
10/10
Exceptional
14 Jul 2024
Aaron

nice place, really beautiful setting

There is a confusing mix of privately owned units and units managed by the on scene hotel property so some of the details for check in and contacts while you're there are hard to figure out, but otherwise this is a great place right on the beach and near several shopping, dining, and bar options
Partner
8/10
Excellent
10 Jul 2024
SUSAN
The room was clean. it is very close to the ocean. the pool is small and there are no ramps. or elevators. so you are carrying your luggage up and down lots of stairs. also, this is two properties. if you rented from Maui Banyan, you have to make a call, even to get another towel. it is still very nice due to the beach being right across the street and a beautiful swimming beach.
Self
8/10
Excellent
07 Jul 2024
Erin
Check in was friendly and easy. The rooms were very clean with all of the tools you need. I would have lights available water as the soda machine did not carry water. Also, the temporary parking for check-in was full when I got there and there was nowhere else to park for check-in. Overnight parking was limited as well since most of the spots are reserved for owners. Otherwise it was a good property and I would recommend it to somebody.
Business Self
8/10
Excellent
04 Jul 2024
Priscilla De
We booked our stay with Maui Banyan Vacation Club. When we arrived we were slightly confused because the hotel entrance Aston Maui Vacation Club. I learned that Maui Banyan has a portion of the rooms there, booked and cleaned by their own staff. The office staff at Aston Maui were only able to check us in and give us keys, for any other needs we had to call Maui Banyan staff on the phone. There were a couple numbers given for different needs: one number for booking, another number for late check out. Staff I talked to on the phone were kind and helpful but this was an inconvenience.

The location of the hotel is ideal. It's within walking distance to Kamaole Beach 2 which is the best of the three Kamaole beaches in my opinion because it was the least crowded. There is only street parking available for that beach so it's not as accessible.

The room was clean, the kitchen was well equipped, the showers were hot, the AC was sufficient. The only issue I had were there were a couple times I wanted to enjoy the balcony but there were yard main trees working. The use of their equipment was very loud. Something a person couldn't sleep in through or nap through.
6/10
Pleasant
26 Jun 2024
Glenn G
Banyan Maui is a condo property BuT the unit we got was managed by different property managers making getting assistance with repairs or late checkout a pain! All in all it’s a great property in a good location with beaches and restaurants close by.BBQs are excellent. Pool is very clean and well maintained
Leisure
6/10
Pleasant
14 Jun 2024
Daniel
room was a little smaller than anticipated, should have booked a larger room. could easily here the adjoining rooms conversations
Leisure Partner
10/10
Exceptional
08 Jun 2024
Jose Luis reyes
It was an amazing experience. Everyone was very friendly and helpful. Definitely we will came back
Leisure Partner
8/10
Excellent
06 Jun 2024
Jennifer
I was initially a little weary because of some of the poor reviews I read about this site, so I was very pleasantly relieved to have a very good experience here. The staff was responsive and helpful, The room was lovely although a bit musty until I had been there for a day or two with doors and windows open, it was very quiet, and the location was perfect for me since I didn't rent a car and just walk to anything I wanted. I particularly appreciated that this place is right across the street from beach and the pool was very clean and quiet. I would definitely stay here again if I could have a room with a view. The room I stayed in was on a lower floor without a view of anything and it was a bit dark and musty in the beginning. It was definitely worth the money to stay here for a couple days.
Leisure Self
10/10
Exceptional
05 Jun 2024
Karl
Location was excellent close to beach and restaurant. Very walkable
Leisure
6/10
Pleasant
03 Jun 2024
Floyd
Entry card not reliable. TV didn't work initially. I had to reboot cable box and change HDMI cable to port 2. Besides no local parking by room, the stay was okay.
10/10
Exceptional
28 May 2024
Juan Pablo
Location was perfect if you like quiet beach towns. The beach was so beautiful and totally within walking distance. The pool was also very clean.
10/10
Exceptional
22 May 2024
Roxanna
Everything was close to us enjoyed our stay planning a second trip soon
Leisure Partner
10/10
Exceptional
12 May 2024
Christine

What a Gem!

What a lovely unit! So clean, great location and amenities. We look forward to staying here again!
Partner
10/10
Exceptional
18 Apr 2024
Melissa
Great property would love to stay again in the future!
10/10
Exceptional
02 Apr 2024
Darwin
Very close to the beach. Just a 4 minute walk. No charge to park at this condo.
Leisure Partner
8/10
Excellent
15 Mar 2024
Matthew
Decent place. Maui is getting too pricey though.
Leisure Family
10/10
Exceptional
09 Mar 2024
Frank

Very clean

My husband and I had a great time! Very clean facility all around!
Partner
8/10
Excellent
15 Feb 2024
Gregory Scott

It was okay

Geat place bathroom sinks needs snaked the water draining was very slow had to shave in the kitchen. And parking was not fun
Business
10/10
Exceptional
08 Feb 2024
Michael
Bigger than expected, clean, and provided more than enough necessities!
Leisure Partner
2/10
Poor
03 Jan 2024
Jennifer

AVOID!!!

Avoid Maui Banyan at All Costs: Disastrous Disregard for Guest Health and Refunds!
My dream Hawaiian vacation turned into a nightmare thanks to Maui Banyan's appalling disregard for guest health and basic customer service. Over a week before our December 23rd arrival, I called to cancel due to a sudden RSV outbreak in our family. We were well within their cancellation window, yet they refused any refund, citing a strict policy.

Their policy may be \"strict,\" but their morals are clearly nonexistent. They were willing to gamble with the health and safety of other guests, potentially exposing them to a highly contagious respiratory virus, all for the sake of clinging to our hard-earned money. The lack of empathy and basic human decency was astounding.

Their website boasts \"family-friendly accommodations,\" but their actions speak a different language. They prioritize profit over the well-being of their guests, creating a breeding ground for illness and disappointment.

If you value your health and appreciate ethical businesses, steer clear of Maui Banyan. Their disregard for guests' well-being is appalling, and their refusal to budge on a clearly understandable cancellation is nothing short of shameful. Spread the word, and let's hold businesses like this accountable for their irresponsible and unethical practices.
Business
6/10
Pleasant
27 Dec 2023
Maria
Room was super musty and smelled our clothes up with staying five nights. Will not return as it’s super old rooms and not cleaned properly.
8/10
Excellent
18 Dec 2023
Peter Michael
It's closeness to the beach was very convenient. The grounds were well manicured. Pool and barbeque area was a welcomed amenity. Walking distance to restaurants and shops was short. Only drawback was the paper thin walls between units. Lucky for us our neighbors were fairly quiet. I would definitely book this resort again.
Leisure
8/10
Excellent
06 Dec 2023
James
My neighbor was loud and it didnt bother me till they tried to send me this note. I’ll try and attach but shuttles or rides around would be nice to know cause I played golf also. She was mad about my tv playing but it was never as loud as her!!!
Leisure Self
10/10
Exceptional
17 Nov 2023
Verified traveler
Comfortable, clean, well located one bedroom studio.
Partner
8/10
Excellent
17 Nov 2023
Angela
Close to the ocean
Leisure Friends
8/10
Excellent
26 Sep 2023
Carrol
The front office staff Shanelle was so accommodating and tried to make sure our wishes were realized. Her friendliness was there to greet us and we appreciated her caring so much.
Leisure Family
10/10
Exceptional
17 Sep 2023
Danny
A few block south of the main shopping intersection of Kehei
8/10
Excellent
10 Sep 2023
Shaun
Great location across from the beach. Unit was clean but had a musty basement odor- not too over powering. Plenty of clean towels and washer and dryer. A/C worked great.
Pool was warm and hot tub was hot. Would stay here again.
Leisure Partner
8/10
Excellent
31 Jul 2023
Yiu Ting

Will come back to stay

The room is very clean and big loaded with the enough necessities!
Location is good! Walking distance to beach and shops.
Staff are friendly and helpful!
Friends_and_family Friends
4/10
Poor
30 Jul 2023
Travis
They have no one working outside of 9-9 and the the keycards demagnetize easily. I got locked out in the morning which could have been worse since the after hours people did not respond. They did not make up the room at all during my 3 night stay.
Leisure Self
10/10
Exceptional
08 Jul 2023
Ross V
Property location, clean room
Leisure Partner
8/10
Excellent
16 Jun 2023
Patricia
Would have liked to have a cooktop in the studio unit. The beach towels were very thin. We previously stayed at Waldorf Astoria for 4 nights so can't complain about this unit was a bit step down but it was adequate for us since we mainly use it to sleep & shower.
Leisure Partner
10/10
Exceptional
31 May 2023
Nathan
It was a nice and relaxing experience!
Leisure Self
6/10
Pleasant
30 May 2023
Jesus
It's a nice property, but for the four nights we were there no one came to make up our room, our towels were never changed, no one ever showed up to see if we needed anything.
Leisure Family
4/10
Poor
29 May 2023
Daniel
It was really hard because it smelled like urine.
Need to be deep cleaning.
Leisure
2/10
Poor
24 May 2023
Denise
We arrived right At 9 PM and as I was coming up to the sliding door to the entrance the woman came and locked the door and told me through the Glass to pick up the Phone to the right of the lock box and call security to get a code to get into the lock box to retrieve the keys to the room. I called security and they told me to pick up the Phone to the left of the lock box and call someone else who would give me the code. I picked up that Phone and a someone answered , asked my name and told me they had no such reservation, refused to take my confirmation number and told me to call Travelocity.

I called Travelocity and they tried to help but told me no one was answering their call. I then picked up the Phone on the left of the lock box and again explained the situation and was told the same thing ‘they did not have a reservation under my name’ and wouldn’t even take my confirmation or reservation number because they couldnt find that I had a reservation. After several minutes of talking and asking did she think I should just go sleep on the Beach I was told ‘I need to talk with my supervisor’. I was put on hold for who knows how long and finally a security guard came up , opened the lock box and surprise,surprise there was an envelope with my name on it.

The room was lovely but because it was part Business trip part relaxation,I was unable to get on internet next morning. Someone came but could never get connected and had to go somewhere else to get on WIFI for work.
Business_and_leisure Partner
10/10
Exceptional
23 May 2023
Abigail
Extremely clean! Had all the things you may need to cook a simple meal. Lots of Instacart options, with deliveries within an hour.
Beach is a 5-minute walk.. second time staying, would stay again!
Business_and_leisure Self
8/10
Excellent
11 May 2023
Paul

Great location and value

It was a very good room and close to the ocean and a good choice of restaurants
Self
8/10
Excellent
09 May 2023
Cindy
The room was decent & clean. It was better than my expectations.
My only issue was the noise of the bldg fan/exhaust fan in the bathroom that ran all night long. Other than that, I highly recommend this property.
Leisure Friends
10/10
Exceptional
07 May 2023
Maile
This property exceeded my expectation!
Leisure Partner
10/10
Exceptional
29 Apr 2023
Joseph

Kihei trip

Easy check in and plenty of places to eat nearby.
Partner
10/10
Exceptional
28 Apr 2023
Philip
Clean and quick check in
Self
8/10
Excellent
19 Apr 2023
Curtis

Maui Banyan

The property is in a good location. Easy access to the beach. You can walk to several restaurants, bars and shops. The room was large and clean. Good amenities, like microwave, sink, small refrigerator/freezer, plates, bowls and silverware. The only disappointment is that no one cleaned the room. When I came back on my first day, the bed wasn't made and the garbage can was not emptied. I was only staying for 2 days so it didn't really matter to me but if you are staying for a long time it may be an issue.
Business

Location & surroundings

Maui Banyan Vacation Club
2575 S Kihei Rd, Kihei, Maui, United States

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Maui Banyan Vacation Club

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