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Big Creek Mansion

Palawan · Philippines

Zone 3, Barangay MasaganaView location

6.2/10Good71 Reviews
Cleanliness6.6/106.6
Service7.2/107.2
Comfort6.0/106.0
Condition5.6/105.6
Location9.4/109.4
Neighborhood6.6/106.6
Amenities9.0/109.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Big Creek Mansion

Indulge in relaxation at our full-service spa, offering a variety of massages. This spa hotel in El Nido (Barangay Buena Suerte) provides complimentary Wi-Fi, concierge services, and barbecue grills. Enjoy the convenience of room service and a complimentary English breakfast served daily from 5 AM to 9 AM.

We also offer dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is available for a surcharge (upon request), and free self-parking is available onsite. Our 17 air-conditioned rooms feature flat-screen televisions, private balconies, complimentary Wi-Fi, and cable programming.

Private bathrooms include deep soaking bathtubs and complimentary toiletries. Located steps from El Nido Main Beach and Bacuit Bay, we are also a short distance from Parish of St Francis of Assisi and just 12. 1 mi (19. 5 km) from Nacpan Beach.

Read more about this hotelShow less

With a stay at Big Creek Mansion in El Nido, you'll be near the beach, steps from El Nido Main Beach and a 4-minute drive from Corong Corong Beach. This spa hotel is 2.8 mi (4.5 km) from Marimegmeg Beach and 12.1 mi (19.5 km) from Nacpan Beach.

Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals not allowed Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PHP 500 per person
    • Airport shuttle fee per child: PHP 500 (from 3 to 18 years old)
    • Rollaway bed fee: PHP 500 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Bacuit Bay 0.1 km / 0.1 mi
TownSquare Heritage District 0.2 km / 0.1 mi
El Nido Main Beach 0.2 km / 0.1 mi
Parish of St Francis of Assisi 0.7 km / 0.4 mi
El Nido Via Ferrata Canopy Walk 0.9 km / 0.5 mi
El Nido Dock 1 km / 0.6 mi
Caalan Beach 1.1 km / 0.7 mi
El Nido Public Market 1.5 km / 1 mi
Corong Corong Beach 1.7 km / 1 mi
Marimegmeg Beach 4.5 km / 2.8 mi
Dilumacad Island 4.8 km / 3 mi
Seven Commando Beach 4.9 km / 3.1 mi
Lio Beach 5.2 km / 3.2 mi
Las Cabañas Beach 5.4 km / 3.4 mi
Big Lagoon 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
Show 16 more facilities & services
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Children playground
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Big Creek Mansion

6.2
Good
71 Reviews
Cleanliness
6.6 /10
Service
7.2 /10
Comfort
6.0 /10
Condition
5.6 /10
Location
9.4 /10
Neighborhood
6.6 /10
Amenities
9.0 /10
50 reviews shown
4/10
Poor
02 Feb 2020
Kevin
Broken window means mosquitoes get inside. Construction everywhere still extending third and fourth floor. And no wifi at all. Entrance is througg the back where the construction is. Front is covered by hung laundry clothes.
Friends_and_family Friends
8/10
Excellent
08 Jan 2020
Farès

Good stay

Great stay for 3 nights.
Hotel is well located, near the beach and the city center of El Nido. Staff is very friendly and smiley, we all appreciated. Breakfast is tasty. Rooms are quite clean and the necessary is there.

To improve
The services, could not book the motorbike, laundry was not available and WiFi is not available from the rooms which is inconvenient.

I recommend anyway this hotel.
Friends_and_family Friends
6/10
Pleasant
08 Dec 2019
James

My stay at Bed rock

The hotel is inside a plumbers merchants/building site they store all there material in the corridor/hallway that leads you to the actual hotel and construction workers just sit in this corridor or in the lobby of the hotel, work normall starts around 5/6am here so don’t worry about setting an alarm if you have a trip booked in the morning the construction workers provide the wake up service free of charge. The room itself isn’t like pictures shown looks more like its themed around the flint stones which explained the concrete bed. The bathroom always had a a funny smell coming from it ,Unfortunately when you turned on the aircon it sounded like a Boeing 747 was ready for take off . On a positive note this hotels location is perfect for the beach and the shops and they also serve a good pancake breakfast which is included.
Partner
6/10
Pleasant
07 Dec 2019
Verified traveler
I liked the location, it was a short walk from everything. The free breakfast was pretty good. Smelled a bit moldy in the room so I tried not to spend too much time in there.
Self
8/10
Excellent
18 Sep 2019
Paul
We enjoyed our stay here. The staff where excellent, friendly and helpful. The rooms clean and the breakfast was of good quality. Excellent location only a minute short walk to the beach or restaurants. Only downside was poor phone reception and bad Wi-Fi. Maybe a suggestion for improvement would be to invest in Wi-Fi boasters to strengthen the signal in the rooms. Apart from that is a great hotel and I’d be happy to stay again.
Leisure Partner
4/10
Poor
15 Sep 2019
Jocelyn

Fraud. Should be removed from this site

Nothing like the image, crapy room, smelly. Hotel is surended with construction , the size of the room is a fraud compate to the reality. The sign outside do not exist, no indication of the hotel. Construction man told me whete to find it, cancel my reservation and booked somewhere else
Partner
10/10
Exceptional
19 Jun 2019
Nilo

El Nido's Nest

Amazing experience. Hotel Staff very attentive to our needs,
Family
10/10
Exceptional
22 May 2019
Verified traveler
Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Leisure Family
6/10
Pleasant
22 May 2019
Verified traveler

El Nido

I don’t really know how to rate this. I felt like I was staying in the middle of a construction site. Great location though and they arranged a shuttle to the airport for me.
2/10
Poor
28 May 2018
Riccardo

Nightmare

The room we stayed in first was clean but the shower was freezing so they moved us to another room which was also clean but still had problems with shower. Called the staff in many times to fix it. When we got o this water it lasted 5 minuets then the water became very slow. Was terrible and stressful to not have a proper wash. The staff were friendly but did not seem to compensate and charged us full amount for extras for example towels and never apologized for our experience. But good location.
Partner
6/10
Pleasant
08 May 2018
Verified traveler
Decent value at the price point, staff was very helpful.
2/10
Poor
13 Dec 2017
Donna

Not happy

It’s under construction it’s horrible would not recommend it to anyone
Family
2/10
Poor
28 Sep 2017
zhao

Avoid this place

It is literally a hardware/construction supplies store with rooms for rent at the back. the entrance was hard to find with no signage. it was dirty and unsafe with cement bags, pvc pipes, plywood, roofing materials strewn all over the place. during day time it is noisy with sounds of construction on going, many men are going in and out of the building. not a good place to stay if you want comfort and peace of mind.
8/10
Excellent
02 May 2017
luis

Well located, nice and affordable place to stay

Despite the obscure entrance and the construction materials on the street, the hotel is nice, clean, well located-- just 100mts from the beach. Has a nice terrace and coffee 24/7. Internet is slow and unreliable but the rest is perfectly ok for a good stay. Room was very clean and confortable. To get there just ride the bus until the yard where buses are kept overnight. The hotel is right next to it, and everything else is at walking distance.
2/10
Poor
16 Apr 2017
Alex

It's a building site

The 'hotel' is set back through building works. When we arrived the toilet didn't work, and neither did any wifi. They shouldn't say there is wifi when they know it doesn't work. It's the noisiest place we've ever stayed with building works starting from the early hours, aircon which sounds like a jumbo jet, making it near impossible to sleep on a mattress which felt like a concert block. No toilet roll, towels or bedsheets were changed for the four nights we stayed there.
8/10
Excellent
15 Apr 2017
Andre khoury

personal opinion

it was ok good for a buck
4/10
Poor
01 Apr 2017
Verified traveler

No comfort at Big Creek Mansion

The hotel was very outdated and the WiFi didn't work. To get to the hotel you had to walk through a alley. Overall this is not a good place to stay.
Partner
4/10
Poor
05 Feb 2017
Edward

A waste of money

Don't waste your money on this hotel. I had a three-night reservation but could only stay one brief night. It's still under construction so the noise and paint fumes were overwhelming. While the room was clean and good size, it is bare except for the bed. No chair, no table, no luggage rack, no mirror, and no desk. There was a shift supervisor who tried to help, but management was no where to been seen.
Partner
4/10
Poor
24 Jan 2017
Verified traveler

Hotel no internet and breakfast

Once we get in to the room I smell a bad odor right away ( mapanghe) no celphone signal and internet, shower room had no soap rack and stink, lots of noise coming from the construction, they had coffee on the hallway but no breakfast provided.
4/10
Poor
03 Jan 2017
tyler
They are trying to remodel, I think. Place was a mess. No sign out front, just some random walkway to get behind some stores to find it. They are the only hotel in the area that we saw that didn't have a generator for when the power was out.
Partner
4/10
Poor
01 Jan 2017
raymond
first they have construction going on which was not disclosed. dust from cement. workers moving in and out of common area. noisy. they keep turning or moving thw wifi. not worth the money
Family
4/10
Poor
12 Dec 2016
Verified traveler

Its not a hotel, its like a renovating apartment

This place is dirty and currently renovating. There is no wifi at all. Cellular reception is not great on this location, you need to go out your room to find a network and join their pocket wifi that doesn't connect. Bathroom is clogged and ceiling is dirty. Staffs are friendly but the outside area is really dirty
6/10
Pleasant
23 Aug 2016
Verified traveler

Under construction

This hotel is under construction at the moment so is a building site. The room was dated but comfortable for a short stay. Good location for El Nido town.
Partner
4/10
Poor
20 Jul 2016
Verified traveler

Overall ok for the price

Overall the stay wasn't bad, you get what you pay for so only stay if your on a budget. The hotel is located at the top end & start of the pubs and club street but just out of the way if you want a quite night. Building work is currently going on and the entrance looks like a building sight! Staff are very nice and friendly and go above and beyond if you ask for any requests. Rooms are dated and old fashioned, bed is comfortable and bathroom smells bad. Free tea and coffee waiting outside your room every morning.
Partner
4/10
Poor
25 May 2016
Andrea

Internet doesn't exist!!

Unfortunately I didn't like the place . As soon as I arrived I immediately noticed that they are working in the hotel to build the second floor . I asked to the manager if they were under contraction and he told me NO . ??!!(seriously)
The hotel looks old to me and the wifi it's not working at all . They should remove wifi from the ad . I was i great need of the internet connection for my job so they told me that would help me to find an other hotel with a good internet connection , which they didn't .
So , definitely I didn't like the overall experience .
2/10
Poor
07 May 2016
Verified traveler

Nightmare

We booked 3 hotel rooms thru hotels.com, everything went well and paid off before we arrived but when we reached the hotel after a long journey from puerto princesa, the hotel staff told us that we do not have reservations and only one room is available. Very disappointing. They do not have computer to check the reservation, only logbooks. They told us that the 2nd room will be available by 7pm and they have to transfer the other group to other hotel since there will be no 3rd room available for our 4-day stay.

Water in the toilet is dirty, rusty color and scent. No generators during brownouts, frontage of the hotel is a hardware store, same variety of breakfast everyday, they didn't inform the owner of the other hotel where the other group was transferred that they will be the one who's going to pay for the room.

Such a NIGHTMARE.
Family
10/10
Exceptional
02 May 2016
Mary Ann

Pleasant stay

The room is small but clean. There's construction going on & should have separate entrance to the hotel but staff especially Bim Bim was very helpful. She's very quick to respond to our needs & that made our stay a pleasant one. Thank u!
Family
2/10
Poor
12 Mar 2016
Altin

worst hotel i experienced

iT was really terrible staying in this hotel, No signal from any network so i cant connect to internet using my data, wifi should be useful but it never worked during our 3 days stay. airconditioner is not functioning well, there is no remote too,television is not working properly, it has no sounds, the comfort room smells awful, some lights are not turning on, the main lobby has no lights, the front desk officer is not always available. staff are not friendly. the hot shower is not working properly, there are no available toiletries. I will not be staying in this hotel anymore,not recommended.
8/10
Excellent
27 Jan 2016
Benjamin
Bem was accommodating. Our entire stay in this hotel was great. It would have been greater if Ariel [I don't know if I spelt his name correctly] knows how to reply to our text messages regarding our queries.
Family
8/10
Excellent
24 Jan 2016
mac

Awesome Place

Very nice for a small hotel. Staff are all friendly and very helpful. Five minutes walk to the beach and very quiet neighborhood. Will definitely recommend the hotel to our friends.
Partner
8/10
Excellent
22 Oct 2015
Sie Min

Chill and nice

It was really a memorable stay because the beach was really beautiful. Especially at night, there are many pubs and places to chill beside the beach, which was really nice. But the wifi signal was not very strong, and there were quite a lot of mosquitoes when we were outside using the wifi and playing pool. But it was worth the money(:
Family
6/10
Pleasant
26 Feb 2015
Verified traveler

Hotel ok for the price

staff is nice and helpful. The hotel, and the garden also...but don't look further!
6/10
Pleasant
23 Feb 2015
Ryan

Budget Hotel; a little overpriced

The entrance is run down, with construction materials on the ground. Huge construction trash yard behind the hotel. Inner courtyard lawn is OK, with small tables to eat at right outside each room. Staff was nice though sometimes hidden from sight. (how about a bell at the front desk?) Room was old and bathroom wall was chiseled out for pipe repair, but wall was never fixed. Decent location down at the end of the main beach road. I stayed during tourist season and felt I paid too much for what I got. I would try a different place next time.
10/10
Exceptional
22 Feb 2015
Verified traveler

Clean, comfortable, and friendly!

1 min walking from beach, clean rooms, excellent staff that watched our bags and allowed us to shower in a vacant room, good wifi, pool table In common room! Will definitely stay here again!
2/10
Poor
12 Jan 2015
Verified traveler

Warning do not stay here

On arrival, they moved us to another hotel of much lower standard for the first night. They agreed to refund the night's stay and then we had to fight to get 2/3 of it back. When I was in the bathroom they were building next door and I thought they were going to smash through the mirror I was using.
6/10
Pleasant
11 Jan 2015
Bella

Central in El Nido, but not much going for it

Stayed there for two nights in early Januray of 2014. I booked an payed for a deluxe room for four persons via expedia but when we arrived they hadn't prepared the room and insisted that our number came as a chock to them. Whence in the room the lighting fixtures didn't work properly, making us getting things in order in half gloom. The staff gave a great effort in trying to be hospitable but ended up giving a rather messy impression. They had no proper key system so once when we came back from breakfast they had trouble finding it (it was placed in a shelf where anyone could've grabbed it). When we asked about transport onwards they where servicable but in the morning when we went out to breakfast they changed the departure time from 10 to 9 which was a bit stressful. You get what you pay for whit with this hotel. The key thing for us with Big Creek was that it lays centrally, close to restaurants and other breakfast options such as V&C Bagel.
6/10
Pleasant
31 Oct 2014
Andre

Disappointing.

Our biggest disappointment was that after being told by hotel staff that we would be able to pay with a credit card, we were told \"the swiper is not working, we need cash...\" This created a serious cash flow problem for us that pretty well affected the remainder of our trip to El Nido and Palawan.
The mosquitoes were everywhere. There is an in-line hot water heater in the shower but was not functional. The hotel is still under construction and so do not venture onto the second floor as there is construction debris all over.
The access to WIFI was tenuous at best and made it a struggle to keep in touch with others by internet.
The staff was pleasant, Breakfast orders were taken in the evening and were promptly served early mornings. Tasty.
6/10
Pleasant
18 Oct 2014
bruno

Ok if the price is good...

a lot of construction and noise in the morning,the bang bang start everyday at 7 am..the breakfast was good and the room was clean also,unfortunatly the bed and pellow wasnt really good and the wifi, forget it,you have to ask for the \"hotspot\" and its not really good...in our case,the room was ok as we had a pretty cheap price and we are a couple that wake up pretty early...but we will try maybe another place if ever we have to come back..the location is pretty good,not too far from the beach so that's a plus..
8/10
Excellent
31 May 2018
Shun

エアコンが壊れて使えませんでした

立地と朝食無料のみいいだけでスタッフのサービスもさいあくでした。
Family
2/10
Poor
02 May 2018
Verified traveler

HORRIBLE

BERBAT
Friends
4/10
Poor
08 Apr 2018
Shek Sang
被單很單薄,沒有執房,毛巾也不換,酒店招牌都看不到,不似酒店,仲哀過賓館,陳舊不堪,長期室外加建裝修
Family
6/10
Pleasant
26 Feb 2018
Michal

nie polecam - warto poszukać czegoś lepszego

Hotel cały czas w remoncie, wokół również cały czas coś się buduje. Fatalne WiFi.
Partner
8/10
Excellent
20 May 2017
hiro

工事中でした

エルニドでは3軒のホテルに宿泊しましたが、この値段ではこの程度で納得です。
宿泊者の多くは欧米系の長期滞在者と思われます。
6/10
Pleasant
02 Apr 2017
Jing

交通方便,

中规中矩,没有很特别之处,房间不是很小,靠海滩这里有点吵,对面就是他们的农贸市场,公鸡从早叫到晚。不过去码头很近,吃饭很方便。
Family
8/10
Excellent
26 Mar 2017
Matz

Nöjd gäst

mycket bra
8/10
Excellent
28 Feb 2017
Alessandro

spartano, ma qualità-prezzo ok

era in ristrutturazione, camere spaziose ma un po' buie, arredo spartano, ma buon rapporto qualità prezzo.
8/10
Excellent
09 Jan 2017
Adam

Hotel w dobrej lokalizacji.

Dobry hotel.
Partner
4/10
Poor
12 Dec 2016
Johan

Billigt men inte så bra

Trevlig personal men litet rum och bygge pågår. Hyfsat läge.
Family
6/10
Pleasant
31 Mar 2016
Andzia

Hôtel en travaux!

L' hôtel est en construction. Pour y accéder il faut marcher sur les barres d'armature le long d'un chemin de terre et des piles de sacs de ciment! Les chambres sont petites ( nous étions 3) et naturellement sombres avec l'équipement vieillissant et pas très bien entretenu ( la poussière omniprésente).
Pas de petit déj., seulement le thermos d'eau chaude et café en sachets mises à disposition pour chaque chambre.

6/10
Pleasant
18 Jan 2016
Liudmila

Неплохо для ночевок

Отдыхали в этом отеле 8 дней. В основном ездили по островам, в отеле только спали. Огромный минус отеля - непрекращающаяся стройка, о которой пишут в отзывах не первый год, и видимо продлится еще несколько лет, судя по темпам, которые мы наблюдали. Шума от стройки мы не слышали, т.к. днем нас там не было никогда, но очень много цементной пыли, которой приходится дышать. Кондиционер в номере работает исправно, но установлен прямо над кроватями, поэтому ночью приходится вставать и выключать его. Обслуживание в отеле очень хорошее. Персонал работает хорошо: реагируют тут же, помогают. Молодцы. Завтраки очень приличные: есть блины с наполнителями, разные омлеты, филиппинский завтрак ( мы его ни разу не брали). Понравился блин с манго и омлет с овощами. Но частенько приносят все это уже остывшее. Зависит наверное от времени вашего подъема. Розетки не подходят к нашим вилкам. Просите переходник на ресепшн.
Family

Location & surroundings

Big Creek Mansion
Zone 3, Barangay Masagana, Palawan, Philippines

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Big Creek Mansion

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