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Golden Crown Grand Hotel

Trang and South · Thailand

42-44 Niphat-Uthit 3 Rd.View location

8.0/10Excellent264 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort7.6/107.6
Condition7.6/107.6
Location8.4/108.4
Neighborhood8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Golden Crown Grand Hotel

Golden Crown Grand Hotel is conveniently located in the popular Hat Yai Central area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one.

Free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, Wi-Fi in public areas, car park are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as non smoking rooms, air conditioning, wake-up service, desk, mini bar.

To enhance guests' stay, the hotel offers recreational facilities such as massage, karaoke. No matter what your reasons are for visiting Hat Yai, Golden Crown Grand Hotel will make you feel instantly at home.

Read more about this hotelShow less

With a stay at Golden Crown Grand Hotel, you'll be centrally located in Hat Yai, within a 5-minute walk of Lee Garden Plaza and Kim Yong Market. This spa hotel is 0.1 mi (0.1 km) from Ocean Shopping Town and 0.2 mi (0.3 km) from Odean Shopping Mall.

Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Spoken Language

    Thai

    English

    Chinese (Mandarin)

Nearby attractions

Kim Yong Market 0.1 km / 0.1 mi
Ocean Shopping Town 0.1 km / 0.1 mi
Lee Garden Plaza 0.3 km / 0.2 mi
Central Department Store 0.3 km / 0.2 mi
Odean Shopping Mall 0.3 km / 0.2 mi
Clock Tower 0.5 km / 0.3 mi
Robinson Department Store 0.7 km / 0.4 mi
Mitraphap Samakee Hospital 0.8 km / 0.5 mi
Sangthong Witthaya School 0.8 km / 0.5 mi
Hat Yai Plaza 0.8 km / 0.5 mi
Hatyai Fountain 0.9 km / 0.5 mi
Hat Yai City Municipality Office 1.3 km / 0.8 mi
Hat Yai Hospital 1.4 km / 0.9 mi
Diana Shopping Complex 1.7 km / 1.1 mi
Rajyindee Hospital 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 210
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 21 more facilities & services
  • Medical serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Hot tubExtra charge
  • MassageExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible SUPERIORDouble or Twin • Accessible SUPERIORDBT.H6-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    Double or Twin Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Golden Crown Grand Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Golden Crown Grand Hotel

8.0
Excellent
264 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
8.4 /10
Neighborhood
8.4 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
18 May 2026
Foo
Shop around outside the hotel,convenient
Self
10/10
Exceptional
02 May 2026
nee Wolf Jennifer
Hotel is very clean and the air-conditioning is good. Very near Kim Yong Market and plentiful of things to eat.
Partner
10/10
Exceptional
05 Feb 2026
Foo
Convenient with alot of shops nearly
Self
8/10
Excellent
17 Nov 2025
Christian
Good location, the room is also clean and nice
Leisure Self
10/10
Exceptional
14 Oct 2025
Foo
Nearby a lot of shops and market, very convenient
Self
10/10
Exceptional
13 Oct 2025
Kian Lam
Friendly staff, powerful aircon in room,
Partner
10/10
Exceptional
30 Jul 2025
Foo
Stays there more than 10 times,each time spend at least 1 week.
Self
8/10
Excellent
17 Jun 2025
Cher Kwang
Good location
8/10
Excellent
22 May 2025
SK
One small teaspoon was missing, and they charged me TB50 which is exorbitant!!!
Leisure Family
8/10
Excellent
09 Apr 2025
Chim Hin Noel
It’s a good location!
Leisure Self
10/10
Exceptional
27 Jan 2025
Foo

Fantastic

Stayed in this hotel 3 to 4 times yearly, convenient and spacious.
Self
6/10
Pleasant
04 Dec 2024
Boboy
Overall, I would rate it as 3 stars. The location was convenient as it was centralized, with all shops and markets within walking distance.

However, I wish to highlight that guests need to prepare their own toiletries such as shampoo, soaps, and toothpaste as they are not provided by the hotel. Additionally, the quality of the shampoo and soap provided was low.
Leisure Friends
8/10
Excellent
02 Dec 2024
Suzie
Good location which Kim Yong Market just nearby and walkable to Lee Garden Night Market area
8/10
Excellent
16 Sep 2024
Chong Cin
Clean unit and walking distance to KimYong market. Easy to find good foods and safe as well.
Leisure Family_with_children
2/10
Poor
16 Aug 2024
Wesley
The room I was assigned was not as pictured, very old inside and floor is coming apart. Looked very old inside . Today when checking out I had No hot water . I paid 43 u.s. dollars a night for this place… not up to that standard. Staff was friendly .
Leisure Self
8/10
Excellent
15 Aug 2024
buan tzu
location is a little far from the central shopping area though,
Leisure Friends
8/10
Excellent
01 Aug 2024
Christain T
Great rooms and building. Excellent location. The reception staff could have been a touch more friendly, but they were fine. I really liked this place.
Leisure Self
8/10
Excellent
23 Jul 2024
David

Good City Hotel

Good clean inexpensive city hotel. In a central location.
Friends_and_family Friends
2/10
Poor
11 Jul 2024
Hock Chuan
Was given smoking room instead of non smoking room as booked.
Leisure Friends
10/10
Exceptional
01 Jul 2024
Foo

Excellent

Had been staying this hotel everytime i visit Hatyai Thailand for a few years now.Its near alot of shop and market. Lee garden is just a few minutes of walk.
Self
10/10
Exceptional
06 Apr 2024
Keok Hwa
Market
Leisure Partner
10/10
Exceptional
30 Mar 2024
Samantha
In the heart of shopping district. Love it!
Leisure Family
10/10
Exceptional
29 Mar 2024
Foo
Ive been staying in this hotel since 2019 when I visited Hatyai 3 times every year. Its not considered 5 stars,but room is spacious and location is very good. With Kim Yong market a short distance away,Lee Gardens is 10 minutes walk. Overall,worth the stay.
Self
10/10
Exceptional
29 Mar 2024
Tan Chin
Location is very good
10/10
Exceptional
05 Feb 2024
Queenie
I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊
Leisure Self
10/10
Exceptional
23 Dec 2023
Ralph

Hat Yai

Placed towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!
Self
8/10
Excellent
27 Nov 2023
Linda Henrietta
Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location.
Bellboy/concierge very helpful
Thank you for your service
Leisure Family
8/10
Excellent
25 Nov 2023
Eldrick
I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?
6/10
Pleasant
17 Nov 2023
Tan Chin
Just abit late check out . Hotel charge for extra fee
Good day
4/10
Poor
07 Nov 2023
Lai Sim
The front counter staff was very unhelpful. On my arrival, i asked to change 1,000 bathto snaller denomination in order to pay for grab. The staff said evening not much small note. You come tomorrow morning. Next morning, i tried, was told no small note available. Is the hotel so short of small note? Just 1,000 bath only. Very poor customer service.

There is no local map in the lobby for the tourist. I would not want to stay in this hotel on my next visit
Partner
6/10
Pleasant
29 Oct 2023
Verified traveler
Old hotel..
Whole place needs a complete revamp.
Partner
6/10
Pleasant
23 Aug 2023
Zhao Zhen
Good location.
8/10
Excellent
03 Aug 2023
Joo Chen
Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.
Leisure Partner
8/10
Excellent
29 Jun 2023
LAI WAH
Location good
Leisure Family
10/10
Exceptional
22 Apr 2023
Jennifer
Staff and service excellent. No negative comments whatsoever
Leisure Partner
6/10
Pleasant
10 Apr 2023
LAY LAY
Location-wise, this hotel is ideal due its proximity to Kim Yong market and the Lee Garden Plaza area. The facilities are a bit aged with the same design and furniture from 30 years ago when we stayed. However, this is still acceptable. What is NOT acceptable is the housekeeping service. We stayed two nights and on the second day, the housekeeping staff just replenished the toiletries WITHOUT cleaning the bathroom. The soap tray still had the leftover soap scum and the new sanitary bag was placed over it with the mini bottles of bath wash and shampoo on top. The area around the wash basin was still wet and not wiped off. Except for the housekeeping staff, the other frontliners (reception and bellboy) were okay.
Leisure Family
8/10
Excellent
03 Apr 2023
TAY
Items to improve is the pillow that is way too soft. Just my opinion
Leisure Friends
8/10
Excellent
29 Mar 2023
Mei Lai
Housekeeping well done
Aircon bathroom all very well
Bellboy friendly helpful
Frontdesk reception friendly but some not well in comunicate
Leisure Partner
10/10
Exceptional
24 Mar 2023
NG EE
Easy access to shopping area
Leisure Family
6/10
Pleasant
02 Mar 2023
Doreen
The walking distance to kim yong market. Short walking distance to shopping place and restaurants
Leisure Family
8/10
Excellent
31 Dec 2022
BL
Generally value for money
Leisure Family
10/10
Exceptional
06 Dec 2022
stanley
Hotels is Nice and good customer service and have a good car park . Near nights market. And Kim yong market
Leisure Family
8/10
Excellent
25 Nov 2022
Leong
Good,clean and convience
Leisure Pet
8/10
Excellent
01 Nov 2022
LEE
Location Good Convenience like Shopping
Is it change of Management there are many changes
the changes is good its improving
there are 1 comments I want to bring to the attention of the Hotel Management, Pls Change the Bathroom Curtain or get it wash its very smelly

Leisure Friends
8/10
Excellent
01 Nov 2022
kenneth
Great location
Leisure Friends
8/10
Excellent
24 Oct 2022
Meow Li
Convenient
Leisure Self
8/10
Excellent
11 Sep 2022
Kenneth
We booked 2 adjoining rooms. The rooms had strong wifi, and good airconditioning; and were clean with daily change of towels and 2 bottles of drinking water. We were very pleased with the convenient location
Leisure Family
10/10
Exceptional
02 Sep 2022
isnel aljanatul mawa

great location n convenient

the location is superb. surrounding attraction mostly is walking distance n easy access. hotel itself is confirmable even its a bit old from other hotel. but i would recommend this hotel tho.
Friends_and_family Friends
10/10
Exceptional
20 Jan 2022
Sawrasit
Very good
Business_and_leisure Family
10/10
Exceptional
01 Mar 2020
FATIN HAZIRAH

Pleasant stay

1. amazing stay
2. great location
3. great facilities
Self
8/10
Excellent
02 Feb 2020
Verified traveler

Overall a good stay, but poor room wifi

My stay at the hotel was overall good. The only setback was the room wifi, connectivity was very poor.The place was very near to most of the eats and shopping area.
Friends_and_family Family
8/10
Excellent
20 Jan 2020
Razlin
The location is at the main road and walking distance to Lee Gardens and Kim Yong Market... easy access to foods
Friends_and_family Family
8/10
Excellent
22 Nov 2019
Carol ML

Good and Convenient Location

A very good and convenient location. Near to the market and Lee Garden Plaza. It's clean and spacious and would definitely recommend this hotel and will return to stay here again if we come to Hatyai again. Take note that although it provides toiletries except tooth brush and tooth paste.

We are very please to have met and enagaged Mr Sit who drives a songthaew with the hotel logo. He fetched the 10 of us around for sightseeing and shopping as well as to the airport.
Friends_and_family Friends
8/10
Excellent
14 Nov 2019
Gee Mui

great location...

great location...2 mins walk to 7-11, kim yong market. 4 mins walk to Lee Garden area..most of the recommended eateries are also within walking distance from the hotel. hotel is abit run down, needs refurbishing. All posters or notices are in Thai, so you need to know thai to know what they are saying. As for services, it will depend on the shifts. Night shift receptionist is not friendly at all, black face, not interested in helping or answering queries. The kind that can make your whole experience there feels lousy, saved by the bell boy working night shift friendliness and helpfulness. Morning shift staffs are much better and friendlier...overall i enjoyed my stay there by avoiding going to the reception counter at night.
Partner
8/10
Excellent
13 Nov 2019
NG
The staff are frendly and helpful. The lift are not up to standard and takes some time to arrive. Operation of lift not that efficent
Leisure Friends
6/10
Pleasant
03 Nov 2019
HO
When I made the room booking, it stated buffet breakfast but only for 1day and only one serving of ala carte breakfast for next 2 days.
The shower water flow was very small and requested to increase the pressure but no action.
Leisure Friends
10/10
Exceptional
31 Oct 2019
Verified traveler
Location is good. Room floor no clean. Other is fine
Leisure Friends
10/10
Exceptional
20 Oct 2019
Verified traveler
Overall satisfaction.
Will come to stay again on next trips.
Leisure Family
6/10
Pleasant
14 Aug 2019
Verified traveler

Reception staff need more training

Check-in was unpleasant. Despite having shown them a printout of our hotel booking confirmation upfront, the hotel staff were still unaware of our booking and even questioned the veracity of the printout as well as whether we had indeed already paid in full. That left a bitter aftertaste to start our vacation.
Friends
8/10
Excellent
14 Aug 2019
Johanes

Great encounter at golden crown hotel

The stay in golden crown was really fruited one and the room is really beyond My expectation. But the staff at frontline service. Please don’t give black and chit chatting when you are attending to your customer. Wanna chat please chat when there is no one around and u are wearing your company uniform and bearing your company’s name tag.

Save some reputation to yourself.

Overall was alright and feel comfortably enough for 2.
Family
10/10
Exceptional
28 Jul 2019
susie

Excellent Service and Care

I had an amazing stay with Golden Crown Grand Hotel and I want to say that the service is fantastic. On the early morning (4.00 am Thai time), I had food poisoning symptoms and I knew I had to go to the emergency room. The night receptionist (male),unfortunately did not get his name, went the extra miles to get me the transport to send me to Rajyindee Hospital Hatyai. There was no Grab nor tut tut at that hour but he managed to speak to one of the street vendor's husband to send me to the hospital. I would like to thank him personally but missed out the chance because by the time I was slightly better he had finished his shift and I was on my way home. I hope to find out his name. Thank you.
Family
8/10
Excellent
26 Jul 2019
Bin Ibrahim

Amazing Hotel

It was amazing. Strategic location.
Partner
8/10
Excellent
10 Jul 2019
Teo

Clean room and smiling staffs

Though it's a 3star hotel but overall still a good choice. Cleanliness is important to me and good they meet my expectations.
Friends
6/10
Pleasant
10 May 2019
LIM
Firstly the staff are horrible.. When talking to me she can move away from the reception counter n grab a piece of Tibet n then come back to me. Not keen to help
8/10
Excellent
06 May 2019
Verified traveler
clean. Good location next to New kimyong market
Leisure Family
6/10
Pleasant
01 May 2019
Verified traveler
Very limited car parking and limited space provide for guest waiting period at lobby
Business_and_leisure Friends
6/10
Pleasant
01 May 2019
Verified traveler
It's very difficult to get parking space and very limited space provide for guest waiting period at lobby.
Business_and_leisure Friends
8/10
Excellent
21 Mar 2019
Verified traveler
3 min walking distance Lee garden plaza, where you can find many hawkers selling street food, as well as malls with air-conditioned options. Room was dated but clean.
Leisure Self
8/10
Excellent
03 Mar 2019
YL
Staff was courteous. Room was clean. Location was convenient to lots of street food.
Leisure Friends
10/10
Exceptional
20 Feb 2019
CHUAN HIN

VERY GOOD

VERY GOOD
Family
10/10
Exceptional
20 Feb 2019
CHUAN HIN

VERY GOOD

GOOD LOCATION, GOOD SERVICE, NICE BREAKFAST
Family
10/10
Exceptional
20 Feb 2019
CHUAN HIN

理想的酒店

地點適中,環境優美,服務周到,價錢公道
Family
8/10
Excellent
14 Feb 2019
SING
Excellent places for location n shopping.
Partner
8/10
Excellent
06 Feb 2019
Amir
please change carpet at room 807...its to old for me..unpleasent when you walk on bear foot...
10/10
Exceptional
31 Jan 2019
NUR
nice hotel with friendly staff and parking guard very helpful. just few steps to kim yong market..n walking distance to lee garden.. love this hotel and this is my second time staying here
10/10
Exceptional
29 Jan 2019
PHUA

Value for money

It's location is the best for shoppoing in Kim Yong Market or in the clock tower market
Partner
10/10
Exceptional
29 Jan 2019
Jason

👍👍👍

It awesome, if the smoking room to move higher floor that will be great 👍
8/10
Excellent
21 Jan 2019
Verified traveler
nice hotel close to the happening area .
10/10
Exceptional
25 Dec 2018
Verified traveler
nice.. very recommended
8/10
Excellent
29 Nov 2018
Wendy
Close proximity to Kim Yong Market, shopping belt and eateries.
8/10
Excellent
21 Nov 2018
Choong Kiang

A nice hotel with fantastic location.

On the service part, when the reservation; I had mentioned:
1. I May need to check in early but the reception no aware.

2. I had make the reservation for 3 adult and reservation confirmed for 3 adult stay but the extra bed are not ready when we check in.
Family
8/10
Excellent
20 Nov 2018
ace
close to the wet market for street food for breakfast and walking distance to night market and shopping. will be better if the inconsistent of the water heater can be improve
6/10
Pleasant
12 Nov 2018
Soon Cheong

A Comfortable Stay

Hotel is quite old but quite comfortable. Easy access to market, shopping centres, shops, other hotels providing foods and buffets and restaurants. Bring your own tooth brush and tooth paste as these are not provided.
Family
10/10
Exceptional
08 Nov 2018
Amanda
This is my second visit to the hotel - Check-in was fast, and the hotel kindly let us into our room although we arrived way earlier than the check-in time. Room was clean and adequate with all the basic amenities expected. The best is the location of the hotel - Just a stone's throw away from Gim Yong Market (lot's of food and shopping options) and just around the corner from the Lee Garden Plaza (even more food and shopping!!! XD ). Will definitely stay here again on my next visit to Hatyai!
10/10
Exceptional
20 Oct 2018
Verified traveler
Clean and comfortable rooms.... good location too
Family
10/10
Exceptional
29 Jul 2018
Charles Grant

Comfortable, Quiet, Good Value.

Very good location, walking distance to many shopping area's.
Staff were very helpful, and spoke excellent English.
Great shower pressure, with plenty of hot water 24 hours a day. Nice comfortable firm bed. Air con works great. Smoking rooms are available. Option of breakfast. Breakfast not bad, nice fresh fruit, good coffee, selection of 10 different things to eat. Price very fare for this option. Good TV, 50 channels, always some English programs to watch. Free WiFi, works well. Will happily stay here again. Good value for your money, [check specials]. Very quiet, no outside noise.
Partner
10/10
Exceptional
14 Jul 2018
Verified traveler
Very near to market, convenient location.
8/10
Excellent
28 May 2018
brandon

Nice hotel closed to 7-11 & pasar

Nice & clean hotel, but the bed terrible!
Hotel location closed to pasar & lee garden hotel & shop
8/10
Excellent
13 May 2018
ONG

Best

Nice
Family
8/10
Excellent
07 May 2018
Chee Keong

Value for money

Check in and check out quite fast. Good location and price reasonable
Family
10/10
Exceptional
06 May 2018
TAN

Value for money

Convenient, very near to Kim Yong market and other amenities
Friends
10/10
Exceptional
26 Mar 2018
Chris Tong

good location

good location, near to Kim Yong Market & Lee Garden. Clean & good services. Parking available.
8/10
Excellent
25 Mar 2018
Li Ping

Good location and clean.

Beds are not very comfortable but overall was good.
Family
8/10
Excellent
29 Jan 2018
KHOO

Overall OK

Short walking distance to destinations.
Family
6/10
Pleasant
23 Jan 2018
LT

Does not live up with the name - Grand.

Room interior is rather old. We had a twin beds room. One of the bed seems to be used for 3rd add'l bed. It sank in the middle and rather shaky.
8/10
Excellent
20 Dec 2017
CY
is my 2nd time to stayed at this hotel.
good location , walking distance to morning market & shopping mall
8/10
Excellent
03 Nov 2017
Cheng

Central Location

Fast and friendly staff attending to our check in. Hotel is Centrally located with lot of shopping and food around.
Overall a good stayed at this hotel.
Family
6/10
Pleasant
26 Oct 2017
Ching Ho

Big Disappointment During Check-in

My reservation was not in the system when I checked in. The hotel took quite some time to verify and overcome the problem. It caused so much inconvenience and embarrassment to me. Please investigate and let me know the cause of this problem.
Partner
6/10
Pleasant
24 Sep 2017
shereen

Hotel are closed to the town .

Hotel to old .Air conditioner are good .water small
10/10
Exceptional
19 Sep 2017
Li Ping

Clean and perfectly located hotel

Some of the staff at the reception were not very helpful but otherwise it is a great hotel.
Family

Location & surroundings

Golden Crown Grand Hotel
42-44 Niphat-Uthit 3 Rd., Hat Yai, Thailand

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Golden Crown Grand Hotel

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