Name: Xperia Saray Beach Hotel
Address: Saray Mah Ataturk Cad, 151, Alanya / Antalya, 07400, TR

10/10

Exceptional

24 Jun 2026

Alexander

All good

Friends

2/10

Poor

19 Jun 2026

Anthony

Nothing

Pet

8/10

Excellent

20 Nov 2025

Mark

Stay was excellent with friendly staff, great beach and views. The food was average for an all inclusive.

Partner

6/10

Pleasant

19 Aug 2025

Marshia

If you specifically want to stay near Cleopatra Beach in Alanya, Xperia Hotel can be a decent choice, though it comes with pros and cons. The hotel has its own private beach area with spectacular views and offers easy access to shopping, dining, and walking areas. The staff are very kind, welcoming, and always ready to help.

However, based on our personal experience, this does not feel like a true 4-star hotel — more like a 3-star. They didn't have bell service and we had to move our suitcases ourselves. Our room was somewhat outdated and not cleaned properly, with hair left on the bathroom floor and sink. While the hotel operates on an all-inclusive basis, we found the food bland, with limited variety and quality compared to other 4- and 5-star hotels we stayed in during our trip.

Leisure Family

4/10

Poor

20 Jan 2025

John

Forced Change of Hotel

Whilst checking in at the hotel I was informed that the hotel was closing in 2 days and that I would have to find alternative accommodation. I am unsure if Hotels.com had been made aware of this but I can say that I am very unhappy with the experience as the alternative hotel was inferior to my original choice, as a Platinum Member I would have to say that I have been let down.

Partner

4/10

Poor

19 Feb 2024

Beatrice

The room was very small and very noisy plumbing kept us awake all night!

Leisure Partner

6/10

Pleasant

06 Feb 2024

monika

This is 4 stars hotel but the food is not great there’s no much choices to choose I would not recommended to families with children this hotel is mostly for single or couples I stay here for 3 nights but the housekeeper did not show up at all no putting any extra toilet paper or changing the towel bit disappointed

10/10

Exceptional

17 Oct 2023

Raushan

Nice location, nice territory, meaning in such a small area they have managed to have everything...very fun animation, nice and clean rooms, for this price everything was good

Leisure Family

10/10

Exceptional

13 Sep 2023

Ali

This is our go too hotel when travelling up the Mediterranean coast. 4th visit and has never changed. The staff are amazing, very helpful and accomadating. Artur at the front desk has been there for over 10 years and is an asset to Xperia.
Location is the best, private beach is the best beach i have been to along the coast. Dining options there is so many and the dining staff are the best.
Had a Balinese massage whilst at hotel and these ladies are bettwr than any massage we had in Bali.
10/10 for this property.
Recommend without hesitation. This place has it all.
Thankyou Artur and Xperia Hotel for the best experience. After 17 days on the road you were the best hotel we stayed in.

Leisure

6/10

Pleasant

30 Oct 2022

Margaret

The pros: right on the beach. Lots of lounge chairs. Good food options for people with no food allergies. The cons: despite having reserved an upgraded room, we only received it two days into our four day stay. Really loud music every night from the hotel’s stage, staring around 9PM and going till midnight. Also, my food allergies were not being observed. I got really sick on my second meal there despite confirming my food allergies with the staff. Many staff did not speak any English, and even though I had printed out my allergies in Turkish, no one seemed to know about them or care much.

Leisure Family

6/10

Pleasant

16 Oct 2022

Mohamed

Family

Reserved sea view suite but when checking in they gave me only two standard room as the main office made double booking for my suite and there was no suite available.

Friends_and_family Family

8/10

Excellent

20 Aug 2022

Viktor

If you like to listen loud music (mostly Turkish) all day and up to midnight then this hotel is definitely for you.

Leisure Self

10/10

Exceptional

23 Feb 2022

Mohamed

A great vacation

Very impressed with the service and food, great value, Yuns is an awesome receptionist, very generous with his time and very helpful

Friends_and_family Family

8/10

Excellent

22 Nov 2021

Eleonora

I would highly recommend Xperia hotel : the location is excellent. The food /allinclusive was very good. The cleanliness of the hotel and the pool and the territory of the hotel were excellent. It is exactly as it is in the pictures. The staff is friendly and helpful . The only inconvenience we felt was that one should HAVE FINISHED their breakfast, lunch or dinner BY the hours indicated in the hotel time table.

Friends_and_family Friends

6/10

Pleasant

25 Aug 2021

FLORIN

Nice property, good facilities, however the overall experience is just good and that is because of the staff: they didn't answer my message prior to my arrival, it was our honeymoon and I wanted to organise something special, I could see via Expedia that they read my message, check-in was awful, basic, without explaning the facilities etc, mini fridge contained 1 large bottle of water and 2 small awful juices with straws, a big joke, most of the staff couldn't speak english, but the biggest problem we had was with the attitude of some of the bar staff, no customer service at all, management is of a low level, i went to 2 of them to complain about one of the guys in the bar, they didn't apologize not even once or to say that they will take care of it, actually the next day the same staff member was even worse. Entertainment team was the best, kitchen staff was great, even dough they are back of house, they have more customer service than any other front of house member, but again sadly was anyone in that property to speak english at a conversational level. Elevator is a problem as well, just 1 elevator, and was busy all the time, posters inside are not updated. Dining area is like a canteen, cleaning staff is very noisy.

Leisure Partner

6/10

Pleasant

02 Jul 2021

Verified traveler

Except couple employees they don’t know how to communicate how to service it’s was really disappointed for me

Leisure Family

10/10

Exceptional

05 Jun 2021

Verified traveler

My husband and I were very happy with the absolutely gorgeous sea view from our very spacious balcony! Most of the staff were very helpful and friendly during our stay. The location is excellent with only 10 minutes walk to the cable car for Alanya Castle, as well as Damlatas caves!

Leisure Partner

10/10

Exceptional

30 May 2021

Verified traveler

Good:
Food is fresh and of great quality.
Staff are friendly especially the reception who even helped me park my rental car in fornt of the hotel in some spots reserved for the hotel.

Not so good:
In room safe: it was weird that an hour before checking out to catch my flight , my safe could not be opened using my combination. i Already opend it many times during my stay.

Be aware that Reception staff has override key to enter the room and can also open and override your combination in your safe. This is usually the job of someone else of the security staff. In US , you cant give one person both access.

Elevator:
Building has 6 floors with only ONE elevator.

Leisure Self

6/10

Pleasant

28 Sep 2020

Maria

Great hotel in Alanya.

The staff is the best asset that this hotel has. All of them worked hard to make our stay as comfortable as possible. The restaurant enforces the covid 19 regulations pretty well I noticed. The pool is kept clean and the beach is just a step away from the swimming pool. The charge of 40 TL for a safebox key in the room I found it excessive. Everywhere is free. I only found out when the box would not activate. The receptionists are not helpful probably they need more training to deal with guests issues.

Partner

4/10

Poor

27 Dec 2019

Mary

Disappointing

On the surface the hotel looks very good. It was very cold no heating on. We had no hot water in our room for a shower. The food was cold.

Partner

10/10

Exceptional

06 Dec 2019

Edward

Very nice but small hotel with friendly staff. Situated directly on Cleopatra Beach with beautiful views of Alanya Castle.

Partner

8/10

Excellent

16 Nov 2019

Verified traveler

The best thing and why I chose the hotel is that it is one of the few hotels that’s situated right on the Kleopatra beach. Otherwise I would have gone elsewhere. It was my second time in the hotel. The atmosphere could be better. Too many Russians. Most of the staff lovely people. But I’m shocked they only get 300€ per month working 10-11 hours shifts! It’s like slavery... in the future I will (continue to) use other hotels that value their staff and pay them an actual salary.

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Ewald

Xperia Saray Beach Hotel

We had a great stay at Xperia Saray. It is a great location, on the beach and close to the city and shopping center. The service and food offered is really excellent. I can warmly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

25 Mar 2019

Verified traveler

Great stay

Comfortable bed. Friendly staff. Located on the beach. Nice ocean views. Nice modern clean bathroom.

6/10

Pleasant

20 Nov 2018

Salma

Generally the hotel was okay, nothing outstanding
The next day, our beds weren’t made and there are holes in the pillow case and burnt marks on the duvet, i reckon it’s from smoking, looked pretty disgusting

The breakfast is average, nothing specual, although we had all inclusive, the dinner wasn’t spectacular, we just went out for food

10/10

Exceptional

18 Nov 2018

Changez

Superb

Perfect

Partner

10/10

Exceptional

17 Nov 2018

Changez

🙊

Food was not good not a fresh food at all.
Toilet Bathroom and room hade bad smell all the time.

Partner

10/10

Exceptional

10 Oct 2018

Adel

Very good

Cery nice

Partner

8/10

Excellent

30 Aug 2018

Rashid

Great small place to spend vacation. Stuff is nice, food is good, and very convenient. Main bus stop is .5 km from the hotel so you can travel and drive anywhere from there, center itself is about 1 km, great restaurants around and ofcaurse the castle and the beach itself. The view is astonishing btw, in the evening one can see sun set and night witness great view to the castle!

10/10

Exceptional

08 Aug 2018

Denise

Great staff and service

It was an amazing experience. The staff was extremely friendly and did everything they could to make us feel comfortable. I would stay with them again.

Family

8/10

Excellent

31 Jul 2018

A

Located on the beach
Friendly stuff little english speaking but helpful
All inclusive there was no alot of varieties in food although i like their food soecially the snacks buffet
Clean but too small room
Ac is not good all over the hotel
Wifi is toooooo bad dont rely on it
Location is so good near everything
Over all it was good accommodation

10/10

Exceptional

23 Jul 2018

Anina

Unforgettable stay

We had a great time at Xperia. The location is amazing, you have access to everything and especially the beach. The food was amazing. The staff were really friendly, we felt at home, everyone was willing to help. The rooms are clean and confortable. The only problem we arrived, we have been told that due the room we booked was not available and the hotel was full so they took us to an awful hotel, we had to spend a night there and it was very unpleasant because no one informed us before and they kind of put us on the spot. A lot of clients faced the same problem and it was a pretty mess with the gerance of the hotel. Other than that first night everything was perfect and the Hammam-massage is something you would want to try.

Partner

8/10

Excellent

29 Apr 2014

Verified traveler

Great little hotel. I love that it is on the beach

This is a great hotel, not a lot of rooms but amazing. The location is right in the middle of the city. It is a short walk to the gardens. The food is just average with some traditional foods. The staff is so nice and speaks really good English. The service is good. The pool gets a lot of sun and the beach chairs and umbrella are nice too.

6/10

Pleasant

19 Jul 2026

Ali

Yemekler ne yazıkki vasat…et yemeği yoktu..her şey 3.sınıf lokanta gribiydi…
Yemekte garsonlar hiç ilgi göstermedi…
Boş durdukları halde içecek sorduk kendiniz alabilirsiniz dedi..,
Resepsiyon görevlisi telefona cevap veriyor,Check in yapıyor,arabadan valizleri getiriyor..yani üç kişinin işini yapıyor..en iyi eleman oydu..
Bu otele yakışmıyor..
Bizim için hayal kırıklığıydı..

Partner

8/10

Excellent

08 Jul 2026

Natalya

Toppen läge, trevlig personal. På spa-avdelningen kunde vi boka gratis hamam i en halvtimme varje dag😊

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Adem

Odalar temizdi yemekler güzeldi denize sıfır plaj konumu merkezi tavsiye ederim

10/10

Exceptional

03 Jun 2026

Mert

Personeller çok ilgili temizlik iyi tavsiye ederim

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Erhan

Herşey çok güzeldi

10/10

Exceptional

12 Apr 2026

Okan

Sezon basi olmasina ragmen olanaklar yeterli ve cok iyiydi odamiz cok guzeldi essiz manzarasi ve rahatligi.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Berkan

Her şey dahil diyorlar ancak Türk kahvesi için bile ücret isteniyor , yemekler yeterli değil ve tadı iyi değil, bayat , çeşit yok ,
Sabah kahvaltısında neredeyse sadece yumurta vardı , yumurta kokuyordu ve haşlanmış yumurtanın rengi de bozuktu

3 kişilik odada 3. Kişi için küçük bir kanape var

Otelin tek iyi yanı plaja plaj olan yakınlığı onun dışında 4 yıldızla veya her şey dahil konseptiyle alakası yok

Özellikle yemekler çok lezzetsizdi , çeşit yoktu
Tekrar kesinlikle tercih etmeyeceğim bir otel

10/10

Exceptional

08 Sep 2025

Eyüp

Annem ve yeğenimle konakladık herşeyden çok memnun kaldık çalışanlar çok ilgili va alakalıydılar hizmet güzeldi güleryüzlüydüler otel konumu çok iyiydi deniz çok güzeldi her şey harikaydı

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Islam

Point fort : à 10 mètres de la plage

Point faible : nourriture vraiment passable
Insonorisation inexistante
Prétend être All inclusive mais pas du tout
Équipement vêtuste
1 seul restaurant alors qu'ils annoncent 3

Leisure Partner

10/10

Exceptional

01 Sep 2025

Necmiye

Çok samimi çok güzel çok keyifli bir tatildi
Otelin samimiyetimçok hoşumuza gitti
Yemekler süperdi
Odalar tertemiz

Partner

10/10

Exceptional

02 Aug 2025

Tatiana

Bra för vårt kort stopp

Ett bra hotell som ligger i ett bra område nära allt finaste i Alanya!

Mysigt, rent och väldigt nära stranden. Maten var gott men inte särskilt varierad, det var glädje att sitta och äta i matsalen.

På kvällarna hade hotellet aktiviteter(konsert, karaoke eller show)

Vi stannade på hotellet två nätter, vet inte om vi skulle vilja stanna på hotellet längre, kanske max 3 nätter

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Irfan

Preisleistung kann man nicht meckern, gute vier Sterne

Leisure Self

10/10

Exceptional

22 Jul 2025

Verified traveler

Topp service, både i resepsjonen og ved solsengene. Vi fikk sjekke inn 1 time tidligere når vi ankom, og beholde solsengene på stranda noen timer lengre etter utsjekk. Beliggenheten var bra og maten var grei.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Joakim

Strandnära All-Inc med bra dricka

Plus: All-Inc på stranden. Märkessprit i All-Inc. Trevlig personal. Servering på stranden. En hiss, men den var snabb och smidig.

Minus: Tråkigt utbud i restaurangen.

Partner

2/10

Poor

10 May 2025

Verified traveler

.

Partner

8/10

Excellent

09 May 2025

Lars

God service, dejlige værelser, super lækkert lige på stranden.

Har været der 3 gange. Men i år vi meget skuffet over maden. Meget ens mad og flere retter kolde. ikke meget at vælge imellem. Ingen oplevelse af spise på hotellet. Desværre

Leisure Friends

10/10

Exceptional

29 Apr 2025

Natasja Irina Mirjami

Hyvä ja siisti. Ystävällinen henkilökunta👍👍

Leisure Family

10/10

Exceptional

18 Apr 2025

Franz

Sind sehr zu frieden, hat alles gepasst, gerne wieder 🌞🌊🏖️👍😉🍀

Leisure Partner

8/10

Excellent

09 Apr 2025

Kari

Very good hotel

8/10

Excellent

09 Nov 2024

Pauliina

Luksusloma Kleopatra Beachillä

Hotellin sijainti on loistava, oma ranta ja ilmaiset rantatuolit löytyvät hotellin pihapiiristä, samoin uima-allas (ei ole lämmitettävä). Ravintolat ja kaupat ovat heti hotellin vieressä. Hotelli on siisti ja huoneet upealla merinäköalalla. Patja oli uusi ja paksu, hyvä nukkua. Hotelli on muuten hiljainen, mutta kovaääninen iltaohjelma estää nukkumisen ennen klo 23.30. Venäläisiä oli hotellissa paljon ja he saavat parempaa palvelua kuin muut vieraat, myös diskossa soitettiin heille suunnattua musiikkia.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Gökhan

Det var toppklass mitt i stan. Nära till bästa Cleopatra stranden. Jätte trevlig personal o god mat på alla måltider.

Friends_and_family Friends

8/10

Excellent

26 Jul 2024

Yasemin

Xperia hotel deneyimi

İlk girişte odamızın kapı anahtarı bozuktu. Yarım saat yapılmasını bekledik.
Odamızın balkonu oturulmayacak kadar küçüktü.
Deniz cok dalgali ve derindi. Kum plajdı. Küçük çocuklara denizi çok uygun değildi. Havuzu güzeldi.
Daha çok yabancı turist vardı.
Çalısanlar güler yüzlü ve ilgililerdi. Hizmet iyiydi.
Yemek çeşidi yeterli ve lezzetliydi. Özellikle salatalar ve zeytinyağlılar harikaydı.
Odalardan ses çok geliyordu.

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Mehmet ali

Güzel bir aile oteli

Çok güzel otel personel bakımdan çok iyi yemekler çok kaliteli

Friends_and_family Friends

4/10

Poor

11 May 2024

Verified traveler

Hotell anbefales ikke

Fikk rom med liten balkong . Plass til en stol. På de 74 bildene hotellet hadde lagt ut viste de ikke at balkongene var så små. Kun balkongene i front hadde plass til 2 stoler. Måtte betale 270 euro for bytte. Hadde ikke bestilt dette hotellet hvis jeg viste om de små balkongene.
Showene om kvelden foregikk på russisk eller lignende språk. Skjønte ingenting av de.
Hyggelig personale som servet ved solsengene.

Friends_and_family Friends

8/10

Excellent

29 Apr 2024

Karri

OK hotel

Good location. The staff does not speak English Very well (and quests are mostly russian). But the hotel is right on the Beach and overall pretty good experience.

10/10

Exceptional

29 Apr 2024

Orçun

Oldukça beğendik, temizlik, oda, yeme-içme, aktiviteler, personel tutumu her konuda beğendik. Tekrar gelmeyi düşünürüm.

Partner

6/10

Pleasant

07 Dec 2023

Sondre

Helt passe

Maten var dessverre ikke bra. Så vi måtte spise ut til alle måltider desverre. Var ikke lett å ha en samtale med se ansatte ettersom de ikke ville ha en samtale. De sier ikke hei eller hadde når man kommer inn og ut. Hotellet ligger sentralt og på stranden som drar veldig opp. Men allinc er helt forferdelig. Så det blir desverre litt dyrt å bo der i forhold til andre hoteller uten allinclusive.

Partner

10/10

Exceptional

21 Nov 2023

Seppo

Upea kokemus

Vastaanotto ja palvelu olivat loistavat. Huone oli hyvä ja mukavalla merinäköalalla. Ruoka oli hyvää ja juomavalikoimakin kohtuullinen. Hotelli sijaitsee erinomaisella paikalla ihan rannassa.

Partner

10/10

Exceptional

24 Sep 2023

Enesa

Empfehlungen

10/10

Exceptional

17 Jul 2023

Dragana

Alles tip top

Leisure Family

10/10

Exceptional

22 Nov 2022

nazier ali

Perfect

Leisure Partner

10/10

Exceptional

05 Sep 2022

Chalotte

Skønt hotel, perfekt beliggenhed - vil meget gerne bo der igen.

10/10

Exceptional

22 Aug 2022

Tone Heimvik

Deiligt å gå fra hotellet og rett i Middelhavet..

Fint beliggenhet og deilig å kunne bare gå rett i sjøen. Bassenget var greit, men det å legge seg på svøm er en nytelse. Deilig mat- stort variert utvalg.

Self

10/10

Exceptional

22 Aug 2022

Katja

Hyvä sijainti

Leisure Partner

10/10

Exceptional

06 Aug 2022

Ergun

Goed

Leisure Family

4/10

Poor

28 Jul 2022

Seline Jana

Leider sehr enttäuscht. Schreckliche Hygiene, egal ob bei Zimmerreinigung (welche nur aus Tüchern auswechseln besteht) oder beim Essen. 1. Nacht mussten wir im anderen Xperia (nicht direkt am Meer) verbringen, da überbucht. Essen war leider gar nicht unser Geschmack, sehr minderwertige Qualität. Auswahl an Getränken sehr eingeschränkt, zudem sind Cocktails gebührenpflichtig. Sind trotz all inklusiv auswärtig essen gegangen, da unser Magendarm diese mangelhafte Hygiene nicht mitmachte. Balkon bei Zimmer mit Meerblick kann man nicht wirklich Balkon nennen, 1 Stuhl hat gerade mal Platz und man wird von 2 Klimaanlagen mit heisser Luft angeblasen. Wir würden dieses Hotel nicht weiterempfehlen.

Leisure Partner

8/10

Excellent

24 Jul 2022

Mats

Det ligger perfekt på stranden men har även pool, poolbar och många solstolar. Receptionen är den del som fungerar sämst. Inte för att de är dåliga men kunskapen i Engelska skall vara bättre i en reception.
Matsalen och dess personal gör verkligen allt för att du skall få god mat. De lyckas med detta. Poolbaren är bemmanad med 4-5 personer men de lyckas inte med konststycket som deras strand och beachvärd Husein lyckas med. Fånga allas uppmärksamhet, leverera mat och dryck hela tiden samt faktiskt rädda livet på badgästerna. Detta så vi faktiskt hända i fredags (läs 22/7 kl.11.15) Då Husein släppte allt rusade ut i havet och räddade en kvinna som sögs längre ut och under vattenmassorna. När det var avklarat fixade han dryck och mat till alla på stranden precis som inget hade hänt. HUSSEIN en fantastisk person, resurs och alltid med ett leende till alla.

Leisure Partner

2/10

Poor

23 Jul 2022

Gökay

Da vi tjekkede ind, sagde de pludseligt at vi skal overnatte natten hos deres anden hotel i centrum. Dette gjorder vi så, og vi blev lovet at komme tilbage til hotellet igen kl 10 næste morgen. Da det blev morgen og vi fik lidt morgenmad, spurgte jeg om de ville ringe, dette gjorde personalet og fik tilbagemelding med at de først kunne få os ind kl 12. Da klokken rammer 12, siger personalet at hotellet sender en taxa og vi bare skal vente foran hotellet. Der går 10 min hvor jeg spørger om hvornår taxaen kommer, der svare personalet at den snart ankommer. Efter en 30 minutter mere bliver jeg utålmodig og siger at det ikke kan passe og jeg hellere selv ville finde en på gaden og tager derhen. Det svarede han ikke så meget til og jeg tog en taxa på gaden. Da jeg ankommer til Xperia saray Beach, går jeg direkte ind og siger at de skal betale for taxaen hvor personalet siger at de havde sendt en, det var jeg fuldstændig ligeglad med da jeg ikke skal vente 30 min på en taxa og afstanden er 2 km.
Det var den første dårlige oplevelse….
Her kommer den næste. Første morgen efter rengøringer kunne jeg se at der mangler vatpinde, shampoo osv som skulle være med, det jeg gjorde til næste morgen var at give lidt drikkepenge på bordet og der var alt perfekt pludseligt.
Der er flere ting osv. og dette hotel anbefaler jeg ikke da personalet ved poolen altid går efter drikkepenge og ikke yder service før man kommer med lidt penge.
Så hvis i ville have en god hotel så lad være!

Leisure Friends

8/10

Excellent

20 Jul 2022

Mona

Hotellet ligger fint ved stranden, hyggelig betjening. Bra renhold.

Leisure Friends

8/10

Excellent

11 Jul 2022

Mathias

Top Lage, direkt am Strand und viele Geschäfte/Restaurants und Bars zu Fuß in der Umgebung erreichbar. Das Essen war sehr gut und Abwechslungsreich. Es gab eine gute Auswahl an frischem Obst. Im All-in-clusive sind leider nur Softdrinks, Bier und Wein enthalten, für Cocktails muss man zahlen. Zimmersafe kostet 2€ pro Tag, der ist normalerweise in einem 4-Sterne Hotel kostenlos nutzbar.

Leisure Family

10/10

Exceptional

16 Jun 2022

Ibrahim

Bon hôtel rien à dire

Leisure Friends

8/10

Excellent

30 May 2022

Päivi

Ulkoilualue oli tosi mukava. Lyhyt matka altaalta rannalle.

Partner

10/10

Exceptional

05 May 2022

Thierry

Séjour agréable, personnel sympathique et serviable.

Partner

4/10

Poor

05 May 2022

Verified traveler

Fiyat/performans oteli

Otel personelleri ilgiliydi , ancak sayıları yetersiz gibiydi , temizlik açısından olumlu düşünemiyorum ve kaldığımız odaların eşyaları gayet eskiydi bence yenilenmesi gerekiyor . Yemek açısından cok zengin bi menü olmamasına rağmen özellikle Ankaralı olan bir personelleri vardı , her zaman ilgili ve elinden geleni fazlasıyla yapmaya calısıyordu , özellikle teşekkürümü belirtmeliyim . Özellikle aile ve çift olarak gelecek olanları yeterince tatmin edebilir cok fazla temizlik takıntısı yoksa . Ortalama bi otel , fiyat/kalite olarak makul bir otel , her şey için tüm personele teşekkürler .

Friends_and_family Friends

8/10

Excellent

09 Apr 2022

Hiba

Bra service, bra mat, men inte så lugnt

Self

10/10

Exceptional

28 Feb 2022

Astrid

Städningen var perfekt. Ttevliga tjerer och tillmötes gående.

Partner

10/10

Exceptional

23 Jan 2022

Advokatfirmaet Krarup

Pengene værd.

Jeg var meget imponeret over dette fire stjernede hotel med all inclusive. Professionel check-in, venligt personale og gode senge med gode dyner. Dejlig udsigt. Pengene værd.

Business

10/10

Exceptional

20 Jan 2022

Murat

God Hotel med gå afstand til centrum og strand

God ren hotel med venlige personale

Self

2/10

Poor

02 Jan 2022

erengül

Düşüş ve bitiş.

Konumu dışında elle tutulur bir yanı kalmamış 4 kere üst üste her sene konakladım. Her sene düşüş vardı bu sene dibi gördüm bir daha tercih edeceğimi sanmıyorum. Artık konumu için gittiğim bu yer bende bütün bakiyesini bitirdi. Karşılama temizlik yemek özellikle yemek kalitesi çok düştü onlarca civcivli görsele sahip olan yemeklerden yiyecek bişey bulamaz hale geldik. Ailemle her sene gittiğim bu otel ile yollarımız ayrıldı.

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

Johan

Great location with nice room with view

Friends_and_family Family

10/10

Exceptional

30 Nov 2021

Meral

İlgili çalışanlar ve harika yemekler

Çalışanlar güleryüzlü ve ilgiliydi.Ailemle 2 gece konakladık ve çok memnun kaldık.Özellikle yemekler ve tatlılar tek kelimeyle mükemmeldi.

Friends_and_family Family

2/10

Poor

29 Nov 2021

Daniela

Non seri.

Arrivati al hotel per un soggiorno di 7 notte, all inclusiv, il 15-22 novembre, ci hanno detto che abbiamo solo la colaziome e cena senza servizio bar.
Vergogna.
Eppure era al inclusiv.
Ci ha perso come clienti.
Era gia la terza volta che andavo li.

Partner

6/10

Pleasant

28 Nov 2021

Hans

Ändra klassificeringen på hotellet

Väldigt smutsigt i matsalen.
Maten håll inte rätt värme, mest ljummen mat.
Saknades porslin och glas.
Trots påtalande om söndrig toalettsits och hårfön (dag 2) ingen åtgärd från hotellet.
På sin höjd 3 stjärnor -.

Partner

8/10

Excellent

15 Nov 2021

Staffan

Mycket bra hotell med utmärkt läge!
Kommer tillbaka men önskar att det fanns
halvpension som alternativ.

Partner

8/10

Excellent

02 Aug 2021

Verified traveler

Alles war gut

Leisure Partner

2/10

Poor

31 Jul 2021

Sami

Dålig service av personer som arbetade i reser

Friends_and_family Friends

4/10

Poor

16 Jul 2021

Verified traveler

Udover beliggenhed så ville jeg ikke anbefale det her hotel

Leisure Friends

8/10

Excellent

04 Jul 2021

Verified traveler

Great location and views..

Location and magnificient view. Great pool bar in the swimming pool. Nice modern rooms with a wonderful sea view and castle view.
Food was not so good, not tasty needs some improvement.. also the drinks.. beer like a water..

Friends_and_family Friends

6/10

Pleasant

05 May 2021

Niklas

På stranden

Hotellet har ett bra läge på Cleopatra Beach. Maten är god men tyvärr inte speciellt variationsrik eftersom det som erbjuds till lunch och middag är ganska lika varandra (tre olika rätter). Personalen är inte speciellt serviceinriktade (förutom Yakub som alltid var supereffektiv och mycket trevlig mot alla). I All-inclusive konceptet ingick endast en sorts (vattnig) öl på tapp i små glas och lokala viner och alkohol. Det skulle finnas kaffe och kakor mellan 15-18 men det syntes aldrig till. Städningen av vårt rum startade aldrig före kl 16 på eftermiddagen, ibland inte ens före kl 17, vilket gjorde att det inte passade oss och vi sa ifrån. Dessutom var städningen ytlig och dåligt genomförd. En av personerna som arbetade i receptionen när vi checkade in var inte speciellt trevlig, och efter vistelsen när vi hade en ouppklarad affär med hotellet som vi försökte lösa på telefon slängde han luren i örat på mig. Hotellet värnar inte om sina kunder men har ett bra läge och rummen (i vart fall Executive Room med havsutsikt) är okej. Vi kommer dock inte att åka tillbaka då vi känner oss orättvist och dåligt bemötta i de senare kontakterna vi hade med hotellet.

Partner

2/10

Poor

04 May 2021

Verified traveler

Resepsiyondaki kabalık ve ırkçılık!

Girişte resmen kendi ülkemde ırkçılığa uğradım.Resepsiyondaki Kırgızistan uyruklu olduğunu tahmin ettiğim görevli arkadaş ; Türk müşterileri almıyoruz normalde, lütfen içerde hareketlerinize dikkat edin!Sorun yaşamak istemiyoruz, patronumuz sinirli biraz diyerek uyarıda bulundu.Yani arkadaş diyor ki, pandemi sürecinde turist çok az olduğu için mecburen Türk alıyoruz, aldığımızda pişman etmeyin bizi...Irkçılıktır bu...Check out yaparken belki özür dilenir, gönlümüz alınmaya çalışır dedik ama tam tersi, yüzümüze bile bakılmadı.Önce insan olmak gerek.Nereli olduğumuzun bir önemi yok...

Friends_and_family Friends

8/10

Excellent

29 Apr 2021

Agne

Geras poilsis uz nedidele kaina

Geras viesbutis ant juros kranto.

Self

8/10

Excellent

28 Apr 2021

Verified traveler

Maten var inget vidare för att vara 4 stjärnigt hotel

Business

4/10

Poor

27 Apr 2021

Anton

Это не отель 4 звёзды с системой все включено

Отдыхали в этом отеле 3 ночи ( слава богу не более)
Хочется отметить вежливый персонал из плюсов и красивый пляж.
Еда и ее выбор оставляют желать лучшего. Скатерти на столах отвратительно грязные, честно- не могла даже ходить есть из за них. Овощи протирали салфетками и они были чёрными- как будто бы их совсем не мыли(
Кофе из машины пить совсем невозможно(
Но чай заварной отличный

Можно оценить отель на 5 из 10

Partner

8/10

Excellent

24 Apr 2021

Verified traveler

Rekomenduoju

Geras maistas, grazus vaizdas.

Partner

6/10

Pleasant

15 Feb 2021

Verified traveler

Flott hotell, flott beliggenhet. Servicen i poolnbar kjempedårlig. Lite utvalg, Bestilte drikke utenom all inklusive menyen, dårlig kvalitet.

Partner

10/10

Exceptional

22 Sep 2020

Verified traveler

Zeer fijn hotel, lieve mensen , goede service

Partner

8/10

Excellent

09 Sep 2020

VLADIMIR

Отдых в Алании

Отель хороший, расположен прямо на пляже Клеопатра. Некоторые работники хорошо говорят по русски. Так как заказанного мной номера не было, сразу предоставили номер лучшей категории без доплаты. Вечером проводятся дискотеки. Рядом с отелем канатная дорога в старую крепость на скале, поездка очень понравилась. Рядом с отелем полеты с горы на параплане, я был в диком восторге, купил фото и видео. В отеле было много русских. Отель находится почти в центре, все рядом, что удобно. В 10 минутах от отеля автовокзал, быстро дошёл и сразу уехал на автобусе в Анталию для продолжения отдыха.

Self