Name: Senza Cleopatra Beach Ex Sultan Sipahi Resort
Address: Saray Mah.Guzelyali Caddesi, 30, Alanya, TR

Senza Cleopatra Beach Ex Sultan Sipahi Resort

Antalya · Turkey

Saray Mah.Guzelyali Caddesi, 30View location

20 reviews shown

2/10

Poor

18 Sep 2025

Lisa

PLEASE STAY ELSEWHERE IF YOU CAN

I made an huge mistake booking this hotel. My holiday was ruined.

It is a disgrace and needs refurbishing completely. It is in no way a four star rating. It is false marketing advertising it as such.

It is a nightmare staying there. Queuing for ten minutes to get a simple drink of cola!

The biggest problem is lack of staff in all areas which is unfair to existing staff working there. They are stressed and tired, and as a result are sometimes rude to the guests.

The rooms are terrible, falling to pieces, and promises to change blood stained curtains and a fridge with the door falling off were ignored.

I did not get to use a sunbed or the pool area in 11 days due to selfish guests putting their towels out at 5am and the hotel doing nothing about it.

The restaurant is the worst place. People allowed in in wet swimwear resulting in wet and dirty seating. The food was nice, but greedy people took too much, leaving g much waste on their tables but not enough for others then.

Horrendous experience. Please see my photos and book elsewhere. My review is honest and factual.

They want everything extra to be paid for. Even a normal room without problems.

Lock your doors at night as people try to get in. Balcony door didn't lock either. I felt vulnerable and unsafe.

Self

2/10

Poor

18 Sep 2025

Miss Lisa N J

PLEASE BOOK ANOTHER HOTEL!

It ruined my holiday staying here.
1. Room: Blood on curtains. Broken Fridge. Mouldy bathroom
2. Dining area: It was like watching feeding time at a zoo. Seats and facilities dirty. Guests greedy taking too much to tables, most thrown away, leaving nothing for others. Guests allowed to do e in their bikinis! Restaurant staff clearing tables rude and bully solo guests.
3. Facilities: Guests hogging sunbeds from 5am. Not one chance to use in 11 days. Outside area littered with cig butts, hardly cleaned. Reception area sofas filthy dirty.

Bar area has one server, guests were queuing in 20 people to get a drink. Not enough glasses. Many guests drunk by lunchtime.
4. Overall shocking experience with reception manager unhelpful and only interested in money not guest welfare. My holiday was ruined by this dreadful shambles of a place. Definitely not a 4 star in any way.

I am writing and showing my honest review to save others from this hell of an hotel. Especially solo travellers not to get caught out as I was.

It needs complete refurbishment. They do not keep promises (new fridge/change blood stained curtains) they refuse room changes. Why? They just don't care about the guests. They should not be marketing to the UK or Germany, as it's just not suitable.

Too many unsupervised children running through the place, and pool areas unsafe because kids allowed to jump into pools.

This was my experience, it was horrendous and I had a miserable stay there. Please book another place.

Self

10/10

Exceptional

08 Oct 2023

Iuliia

Just back from our holidays and we had the most amazing time! We were in a company of 4 generations from 5 to 75 years years old and each of us had brilliant time . The hotel location is just spotless, you can’t find any better- best beach just across the road, some shops nearby, close walking distance to the centre and local attractions. Staff were very friendly and helpful, always diversity of food and drinks, the hotel itself is very compact and always had a welcoming comforting atmosphere . Highly recommended SPA in the hotel as well - definitely worth a visit.
Thank you for your hospitality, you made our holiday special!

Leisure Family_with_children

2/10

Poor

24 Oct 2022

Joana

Room not clean.

Floor not clean.

Drinks all over the hotel.

Cigarettes in the room.

Talk bad to a pregnant woman in front of 20 people.

Leisure Partner

10/10

Exceptional

23 Jun 2022

Alexander

Excellent

Leisure Family

10/10

Exceptional

07 May 2022

Mohsen

Be sure to try this hotel

One of the best hotels I've ever been, very clean, breakfast was very good, close to beach and other activities,
All rooms have balcony,
Also good price

2/10

Poor

26 Sep 2021

Verified traveler

Think about it twice before booking at Sultan

The rooms were really dirty, the breakfast was really bad and very old building for what we paid for. The whole building smelled of wet carpet. The only good thing about Sultan Hotel was the location.

Partner

6/10

Pleasant

30 Aug 2021

Chadi

Nothing

Business_and_leisure Self

2/10

Poor

06 Aug 2021

Mustafa

Açıkcası, otelde kalmadık bile, ne plaj var, ne otopark var, temizlik konusunda çok kötüydü. Tesisten çıkmak istediğimizde haksız olmalarına rağmen 1 günlük ücreti kestiler açıkçası. Plajı olduğunu söylüyorlar fakat plaj bildiğiniz başka bir işletmeye ait beach. Plajda şezlong için para ödüyorsunuz. Yemeğe yetişemedik fakat atıştırmalık bireyler almak istedik fakat 5 dakika geçtiğini söyleyip 15-20 tabak yiyecek olmasına rağmen vermediler. Ciddi anlamda kimseye tavsiye etmem.
We didn't even stay at the hotel, there is neither a beach nor a parking lot, it was very bad in terms of cleaning. Although they were unfair when we wanted to leave the facility, they obviously cut the fee for 1 day. They say it's a beach, but the beach is owned by another business you know. You pay for a sunbed on the beach. We couldn't catch up with the food, but we wanted to buy snacks, but they said that 5 minutes had passed and they did not give us even though there were 15-20 plates of food. I seriously wouldn't recommend it to anyone.
В отеле даже не останавливались, нет ни пляжа, ни стоянки, очень плохо с уборкой. Хотя они были несправедливы, когда мы хотели покинуть учреждение, они, очевидно, снизили плату за 1 день. Говорят, это пляж, но пляж принадлежит другому бизнесу, который вы знаете. Вы платите за лежак на пляже. Мы не могли догнать еду, но мы хотели купить закуски, но они сказали, что прошло 5 минут, а нам не дали, хотя еды было 15-20 тарелок. Я бы серьезно никому не рекомендовал б

10/10

Exceptional

04 Aug 2025

Rita

Clean Rooms, Nice food, freindly staff, value f. $

Clean rooms, nice food, friendly staff and 150 m from beach - Value for Money.

Clean rooms, different Turkish food every day, friendly staff from Pinar working in the bar to all the others, Alanya centrum, pool and 150 m from beach - Value for the Money

Juli 2025. Lars Ohm and Two teens from Denmark

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Kristian

Bra poolområde. Möjlighet till både skugga och sol. Nära till stranden. Väldigt god middag/lunch/kvällsmat men sisådär frukost. Okey rum, under medel på badrum. Trevlig balkong. Nära till allt. Gott med all inculsive. Fanns öl, vin samt vodkadrinkar, gin och raki. Hade lite kortbetalningsproblem i slutet men gick bra om man betalade 100 euro i taget.

Leisure Partner

10/10

Exceptional

25 Jun 2025

tunahan

❤️

Friends_and_family Friends

10/10

Exceptional

07 May 2025

Annette

Skønt og hjælpsomt personale

Self

8/10

Excellent

19 Apr 2025

Cezmi Ersin

Hotel is central. Workers are smily. Which missing from our side is activities.

Partner

10/10

Exceptional

30 Oct 2024

Murat

Fiyat Performans Oteli

Fiyat performans oteli.
Mutfak gereksiz ve içi boş şovdan uzak yeterli ve yemekler oldukça lezzetli.
Çalışanlar cana yakın ve sıcak.

Friends_and_family Family

2/10

Poor

04 Sep 2024

Riia-Erica

Oli tilanne kun työntekijä otti mieheni lompakon ja vaati että olisi pitäny jättää enemmän tippiä baari työntekijälle. Olimme jättämättä mutta tämä oli kyllä tärkeyden huippu että lompakko otetaan toisen kädestä ja vaaditaan jättämään enemmän tippiä. Ei vissiin tultu toiste tänne paikkaan kun pitää olla lompakostakin varuillaan ettei viedä rahoja kädestä.

Leisure Partner

6/10

Pleasant

23 Jun 2024

Sandra

Meerblick gebucht, aber keines bekommen. Erst nach Tagen wurde ein Zimmer mit Meerblick bereitgestellt. Das Essen war gut. Sauberkeit lässt nach, das Zimmer wurde nicht regelmäßig gereinigt.

8/10

Excellent

01 Nov 2023

einar

Bra

Fint Hotel men kunne vasket og gjøre nervepirrende rommet. Ellers bra

Self

6/10

Pleasant

06 Oct 2023

Siv-karin

Trenger oppussing

Da vi kom frem hadde de ikke bestillingen vår så vi stod uten rom, vi skulle ha 3 rom og vi måtte de 2 første nettene på på 1 rom alle sammen i 2 dobbelsenger. Kompensasjon vi ble tilbudt for å ikke få våre rom var totalt 16 euro! Dette var ikke akseptabelt i det hele tatt og fikk kranglet oss til gratis solsenger og parasoll under oppholdet! Vi burde fått redusert prise på oppholdet vårt disse 2 dagene!!!
Sjefen som var sønnen til eier pratet slemt om de ansatte, sa at de var ukompetemte! Gjorde oss veldig utilpass! Rommene er gamle og veldig veldig skitne og mye er ødelagt!
Aircondition anlegget er gammelt og det drypper, noe som er helsefarlig. Vi kunne heller ikke se hvilke grader vi satte aircondition på da remoten var ødelagt. De ansatte i barene er utrolig hyggelige, de som ryddet kunne ikke engelsk og virket sure. Skulle vi ha hjelp til noe i resepsjonen så måtte vi alltid vente på sjefen
da de ansatte ikke kan gjøre noe uten godkjenning fra sjefen, selv om ting var avtalt på forhånd, som for våres del solsenger/parasoll. De kunne ha lagt inn beskjeder på pc'en på rom nummer, slik at alle er oppdatert hele tiden og gjester slipper å vente halvtimer hver gang det er no.
Maten var toppers, drikke var kun minerallvann, juice, øl. vodka, gin og raki. Hadde en kveld med fantastisk sjømat som kreps, blåskjell, tunfisk og masse mer! Var utrolig flott
Rommene kan lett oppdateres med å skru i skruer på hengsler slik at dører sitter på og ikke henger, grundig vask og maling

Friends_and_family Friends

4/10

Poor

16 Jul 2023

Verified traveler

Anbefaler ikke

Personligt vil jeg ikke mene at min ophold på dette hotel var det bedste.
Der var ikke struktur og orden i tingene. Værelserne lugtede og der var fugt. Hotellet står til at være 4 stjernet, jeg vil nok hellere mene det er 2 stjernet. Maden var okay, men ikke det bedste. Det eneste plus var at placeringen lå tæt på alt og lige i centrum.

Partner