Name: Red Roof Plus+ Centralia
Address: Echerson Road, 1003, Centralia, 98531, US

8/10

Excellent

16 Jul 2026

Carol

The room was clean, can't say much about the TV . Laundry okay.

Self

2/10

Poor

14 Jul 2026

Soumodeep

Staffs are not good.

Family

6/10

Pleasant

14 Jul 2026

Chris

The room was clean, but staff never cleaned our room during our three night stay.

Partner

2/10

Poor

13 Jul 2026

Patricia

Pro: Staff was fine. Nothing special but did what they needed to. The room stayed cool through the night.

Con: Everything else! The room was not clean at all! Hair on the shower wall, in the sink, on the counter, and on the floor. NO HOT WATER! The shower, at best, got to lukewarm. The sink didn't drain.

We were there on probably their busiest night (STP) but I would still expect a clean rom especially for $140/night!

Family

2/10

Poor

13 Jul 2026

Efrain

Be careful and look at your bank accounts they will over charge you

6/10

Pleasant

13 Jul 2026

salvador

Badly maintained

Partner

2/10

Poor

10 Jul 2026

Jessica

Got charged a $60 incidental charge with zero explanation. We stay at hotels all the time and don’t make a mess or damage anything. I reached out to the hotel for an explanation and have received zero response or explanation. The lobby & stairwell stunk of cigarettes and marijuana. The shower curtain rod was installed poorly so it drooped in the middle and the curtain didn’t stay closed. The towels were old and very worn. If they needed that $60 so badly they should just charge more per night. Don’t be shady about it.

Partner

8/10

Excellent

09 Jul 2026

Bardia

With this price, you get a pretty clean room, good bed and enough for folks looking for somewhere to sleep and head out soon,
Host was kind, helpful and immidetly changed our room when we mentioned something wrong with our room, it was worth the price

Partner

10/10

Exceptional

06 Jul 2026

Randy

The staff are very nice n helpful.

Self

4/10

Poor

06 Jul 2026

Farxod

Noisy. I was charged $120. I called they said they gonna send me a picture but they didn't. No proof no receipt.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Lenora

Hotel is a bit aged. Needs to be updated. For the price it was acceptable.

Friends_and_family Family

4/10

Poor

01 Jul 2026

MICHAEL

IDK what to say. Ho hum. Service was ho hum. Messy counters at reception. Unfolded laundry. Receptionist looked like no one cared about her appearance. She certainly didn’t. No towels. Broken fixtures. Upside: Bed good. Pillows were nice. Zero frills.

Partner

6/10

Pleasant

28 Jun 2026

Nancy

No sign on the building should have prepped us… The front desk was unmanned. There was a sign stating to call a room # for assistance. We did so and after a few minutes a rep arrived, sat down and asked “reservation?” No greeting. I provided our name, she said “ID.” I gave her ID. Next was “CC or cash for deposit”. No explanation of amount, simply “CC or cash.” She printed a paper, wrote an X and pushed it at me. I asked “Do you need a signature?” A clipped “yes”.

My career has been in customer service and I was astounded at this “first customer impression.” So much so that I asked her name: Hannah. Hannah is better suited for a non-customer facing job.

On a bright note, the room was clean. The toilet did not function well and the shower was slow to drain, but that’s not a maid issue (other than reporting to maintenance). Complimentary in-room coffee was nasty, but the machine appeared to be clean (always do a self clean too; don’t ask why, take my word and just do it). There was only one small soap. If you decide to book, bring along a shower soap.

The “complimentary lobby coffee” was a machine which appeared unused in months. Checkout was worse than Hannah. The man was extremely inconvenienced at our ringing him to the desk at 10:00AM. He irritated me so I requested a receipt to simply inconvenience him. Yeah, whatever.

You (almost) get what you pay for; it was clean. Don’t know the name of the place as the sign was covered. There was an Under New Management sign.

Partner

10/10

Exceptional

28 Jun 2026

Arthur

Great price for quick night stay

4/10

Poor

27 Jun 2026

Jeevan Prakash

Nothing Cozy about this place. Remember they advertise that they serve complimentary breakfast. Not the day when i was there, for nearly 1 year or may be more they havenot served any breakfast, as reported by their own staff. They also have a habit of charging people who stay unnecessarily with no fault of them whatever amount they like. I came across similar reviews ignored and booked and i ended up paying some price. They charged me with a reason that hand towel I used has become unusable by them, which was not only false but also made them charge unreasonable amount for it. Please stay off.

Family_with_children

4/10

Poor

27 Jun 2026

Jeevan Prakash

Nothing Cozy about this place. Remember they advertise that they serve complimentary breakfast. Not the day when i was there, for nearly 1 year or may be more they havenot served any breakfast, as reported by their own staff. They also have a habit of charging people who stay unnecessarily with no fault of them whatever amount they like. I came across similar reviews ignored and booked and i ended up paying some price. They charged me with a reason that hand towel I used has become unusable by them, which was not only false but also made them charge unreasonable amount for it. Please stay off. I request Expedia to delist such property owners.

Family_with_children

8/10

Excellent

27 Jun 2026

Brian

This is no 5 star motel. It is an affordable clean place to sleep on your way to somewhere. The Olympic pub is a great place to get some dinner. I like to Karaoke at The Junction a few miles out Harrison ave.

Self

8/10

Excellent

26 Jun 2026

Michelle

Clean enough room for a nights stay, and very comfortable bed. Very centrally located. Steps away to a mini mart, multiple dining choices wothin walking distance, and outlet malls across the street. Near an amazing huge park, short drive or medium walk. Room had fridge with tiny freezer that worked! And microwave, coffee pot that takes pods is available. No ice machine, pool closed and no breakfast. Can get loud if other guests are up luaghing or whatnot. Bring earplugs if that bothers you. We loved our stay, would stay again.

2/10

Poor

21 Jun 2026

Stacy

Our room was dirty and all baseboards were missing exposing to the wall insides. The pool was out of commission as well. I asked if we could cancel our reservation and move somewhere else and the staff person said no.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Reginald

My room was great. I had a lot of room for the $. It was very clean and had a minifridge and microwave. It had everything one could need.

Two things that annoyed me about this stay. One was the front desk girl, I didn’t get her name, didn’t make eye contact with me or greet me when I came in. All I got was, “Do you have a reservation?” I replied yes and pulled out my itinerary. In the meantime, the phone rang and she answered. Which is fine, but she processed to fully help the person on the line, rather than asking them to hold because she was with a customer. She was on the phone for about 10 minutes while I waited. Once she hung up I got a mumbled apology. It didn’t kill me to wait but I found it rude. However, anytime I had a question for her she was pleasant enough to talk too.
Secondly, I checked out about 0530-0600. There wasn’t any person at desk, which was expected. But there wasn’t any safe place to leave my keycard. There were no checkout instructions at all. I called the on-call number and got some dude still asleep telling me to just leave the card on the front desk. While the place was safe enough, I was really worried someone could take the keycard and do whatever they wanted with my room. They need a secure box at the desk or clear instructions for customers to leave their keycard in the room when checking out.
There’s some road noise, mainly bikers revving their bikes. Otherwise, it was quiet. W/D, ice machine onsite.

Self

8/10

Excellent

15 Jun 2026

Meegan

Wish they had coffee machines in the room

Family

6/10

Pleasant

07 Jun 2026

Calton

The room was okay,, the first room I got put in had a shower that was not properly working. I hit moved to another room which reeked cigarettes, it had someone's possession on one of the drawer. The lady at the front desk was rude as well. I can't blame her we all have bad days,, but she had poor customer service. Other than that it wasn't bad

Partner

10/10

Exceptional

29 May 2026

Efrain

Super comfortable room! Staff is great.

8/10

Excellent

24 May 2026

David

Convenient location and somewhat cheaper than most other nearby hotels, which reflected the lack of a breakfast. I had been forewarned about this and there are several breakfast options the other side of the Interstate

Partner

4/10

Poor

16 May 2026

Robert E

Our room looked like it was in the process of being renovated but wasn’t finished. Paint on the old carpet, no baseboards, the shower head looked like it had been jammed into the wall with putty around it. Overall very poor condition. I would not stay here again.

6/10

Pleasant

11 May 2026

CRISTIE

Front desk clerk was nice and helpful. Week before our stay, we received a message that they were no longer offering breakfast. Our TV didn't work but the front desk person came in and at least got it to turn on but the remote would not power it on or off and the volume button didn't work. It had a fridge, microwave and iron that worked fine. The heater and AC did not work and neither did the blow dryer. The bed was OK but the floors had stuff permanently stuck to it. The pool was not operable, it was murky and full of gunk. There was a coffee pot with coffee but no tea, we didn't use it. But if your just looking for a place to stay that's low budget and no frills, it works.

Partner

10/10

Exceptional

07 May 2026

Whitney

Very humble people that work there nice and easy to work with right now they are doing some remodeling to there building but they have been super attentive with the process i honestly cant complain they've been really cool with me my daughter and mom. one of their other main likable things is their prices sometimes on the weekend they go up a bit but every place does but during the week i still haven't found another place that has or would beat their price.

Family_with_children

8/10

Excellent

04 May 2026

Haunani

you get what you pay for. staff was friendly

Family_with_children

6/10

Pleasant

04 May 2026

Laura

I liked the location and price friendly staff, but somewhat unperfessional,the rooms where dirty and smelled .Pool ,jacuzzi ,and tv were not working .They are remodeling.THE BEDS AND LINn were terrible

Partner

6/10

Pleasant

03 May 2026

Joannie

The property was clean but definitely in the process or need of an updating. TV was not easy to operate and there were no directions. Staff was not present at the front desk when we wanted to check out and get an accounting of our bill. Evening staff were very friendly and check in was quick. Easy access to services and main highway.

Partner

6/10

Pleasant

26 Apr 2026

Mindy

Hotel is under remodel. Out room had new flooring, but no baseboards. Everything was clean but very tired and worn out.

Family_with_children

4/10

Poor

24 Apr 2026

David B

We were not expecting much from this property but we had no idea it was under renovation, and under managed. The room was not fully finished. No plug in the basin; no ice machine. Our friend's initial room was unmade. We wanted a room off the main road but that was not available, despite motel not fully booked. All in all VERY disappointing. Suggest you try La Quinta.

Partner

2/10

Poor

21 Apr 2026

Kiesha

Horrible experience. The sheets in our room were brown and visibly stained. When we requested clean ones, the replacements were also stained—with what appeared to be blood and other marks. There was a hole in the wall beneath the shower head, and the flooring was in very poor condition.

The front desk staff were also disappointing. One employee appeared unprofessional. One with no bra on and another became noticeably irritated each time I showed them pictures of the bedding and asked for clean bedding. Overall, the cleanliness and customer service were far below acceptable standards. I would not stay here again.

Family_with_children

6/10

Pleasant

20 Apr 2026

Laura

They were doing some remodeling so they did not do breakfast. The room had a funny smell that I could not place. The floor in the bathroom was sticky. My bed was comfortable and the motel is close to shopping and good restaurants.

Self

2/10

Poor

19 Apr 2026

Wendy

Room was not ready at check-in time because there were no available clean rooms. Once we got into the room at 9:30 pm, we discovered all of the baseboard trim had been ripped off of the walls, glue and soiled stains on walls, dead bugs in corners of flooring, soiled sheets with stains that had not been changed since the last guest, and we had to request all new bedding. Manager handed us new sheets and we had to strip our own beds and put on new linens ourselves.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Sarah

No breakfast. Room under construction. Room dirty and mattress pad disgusting and gross. Floors dirty. Left after 10 minutes. Want a refund. Don't go here right now. Rooms smelled like cat urine.

Family_with_children

10/10

Exceptional

18 Apr 2026

Jody

Stay was good but the ice machine was broken which we needed.

4/10

Poor

14 Apr 2026

Heidi

Cozy Inn is falling apart. Breakfast was blah. We stayed in a queen bed/sofa bed because the place was “under construction” which we didn’t see but that’s what we were told over the phone. The sofa bed was disgusting. Stains all over. Someone needs to give them a good clean/wash the cushion covers. Room wasn’t even swept. Definitely choose something else in Centralia. The people rating this hotel as GOOD must be the crackheads staying there because that place is not a good stay.

Family_with_children

4/10

Poor

13 Apr 2026

Sheray

Room was clean but the shower curtain rod was barely attached to the wall. The TV remote back was broke. You couldn't turn the TV on with the remote or turn up and down the volume. The coffee maker in the room was not clean. The walls were repainted but weren't finished. The fridge didn't really get cold even with it adjusted to coldest. The breakfast selection wasn't the best. By the time we wrre leaving, most of the food they had was already gone. Also was charged extra from my original booking and I have no idea why. I sent an email to them to see what the extra $30 charge was for.

8/10

Excellent

06 Apr 2026

Stephanie

Hotel was clean and easy to find

Family_with_children

8/10

Excellent

01 Apr 2026

Robert

Great and friends staff

Self

4/10

Poor

28 Mar 2026

Mary

Pool wasn't open when advertised there was a pool. When looking at 2 different rooms there was trash left in each room and in 1 room there appeared to be a blood stain on 1 cushion on the sofa bed. Finally, the 3rd room was sufficient. The Continental breakfast was decent, but there should have been boiled eggs available. The 2 hand sanitizers (1 in the lobby & other one was in the breakfast area) were empty and they should've both been filled up.

Family

8/10

Excellent

23 Mar 2026

Wendy

Breakfast was very limited. Hotel is in a quiet, safe area. Close to shopping and food. Older hotel, but clean.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Cecilia

The hotel served the purpose. I needed some where inexpensive to sleep for a bit. It's under new management. I hope they use the pet deposit to fix the trashed bathroom moulding and doors from a dog staying there. The toilet and shower were clean. The faucet was loose but still worked. The bed was clean and comfortable. The heat system was a bit odd. But for the price it provided a clean place to sleep. So Ok, all in all.

Self

6/10

Pleasant

17 Mar 2026

Marilynn

Very clean and comfortable room, but bathroom vent fan was broken as was hair dryer. They had no dryer to offer me.
Good location to Sports Hub . Reasonably good breakfast.

6/10

Pleasant

16 Mar 2026

Dee

The room was small and relatively clean. The outlets are apparently old as nothing would stay plugged in. The ceiling light was covered with plastic and blue painters tape! The water in the pool was green!

Partner

2/10

Poor

16 Mar 2026

Hazel

Was not happy for our room was very dirty.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Sharon

parking was in need of being fixed

Family_with_children

4/10

Poor

15 Mar 2026

Kairi

Breakfast was ok, had a waffle machine, toast, yogurt, some apples and hostess donuts. The pillows and pillow cases were dirty

Business

6/10

Pleasant

15 Mar 2026

Lisa

Beakfast a plus

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Rod

Parking was convenient and the room was clean and quiet

Partner

8/10

Excellent

23 Feb 2026

jeff

clean, nice staff , good breakfast

Partner

6/10

Pleasant

18 Feb 2026

Pavil

Overall it's was ok. The continental breakfast was the least favorite part.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Jascha

Room was clean

2/10

Poor

28 Jan 2026

Camille

There was dried blood on the shower curtain, so we had to request a new one. There was another individual staying there that was in his room screaming and yelling. When we informed staff, we were told to ignore him because he was part of a program. The window in our room didn’t lock, despite being on the first floor and next to the Main Street. Housekeeping will only happen upon request. We requested housekeeping each day and were told that he was too busy. There were dried blood spots above my bed on the lower ceiling. We are not from the area and had no idea that it was as bad as it was. They denied my request for a refund.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Randy

2 floors no elevator for disabled people. Toilet was 18\" from the floor. Hard to use for overweight people. I was told i would be charged $150 additional if i paid in cash. So i used my debit card and was still charged a deposit of $110. I was not told this. I was told this will be dropped eventually.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

joe

Great staff and reliable front desk person

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Josiah

Clean

10/10

Exceptional

26 Dec 2025

Luis

Room was clean, staff was nice and good selection for breakfast

2/10

Poor

26 Dec 2025

Christina

Was charged a 30$ charge because some makeup was left on a wash cloth. I literally washed my face with a wash cloth, left a little makeup on it and got charged 30$ for washing my face! I dont know about other people but i thought a wash cloth was used to wash your body, not wash your body before using the wash cloth. Was super loud in my room for about 3 hours. Asked to switch rooms and they wouldnt let me. Horrible stay. Previously ive stayed there in a single room with wet carpet and no running water. No compensation was ever made after that experience. Would not recommend and will definitely be using your competition down the street nect time.

Leisure Family

10/10

Exceptional

19 Dec 2025

Harmanpreet kaur

Y

10/10

Exceptional

19 Dec 2025

Harmanpreet kaur

Y

10/10

Exceptional

19 Dec 2025

Harmanpreet kaur

N

4/10

Poor

16 Dec 2025

Sara

Couldn't cancel my stay when an emergency ]

10/10

Exceptional

15 Dec 2025

lorrie

Yes

10/10

Exceptional

14 Dec 2025

James

Staff at checkin was personable. Had a good discussion. Room was clean. Ice machine on 1st floor.
.

2/10

Poor

09 Dec 2025

Rosalyn

Dirty, felt unsafe

Business Self

6/10

Pleasant

06 Dec 2025

Mary H

Bottom line, it's a convenient location, lots of amenities for the price, and at their reasonable price point, you can't expect everything.

Business_and_leisure Self

10/10

Exceptional

05 Dec 2025

corey

Great night n room

Leisure Self

10/10

Exceptional

04 Dec 2025

Frank

Great value

Leisure

8/10

Excellent

27 Nov 2025

John

It was clean and all people were very nice. The price was right, low for being where it was. The maintenance is the issue for 4 stars. A rug witha rip, put together in the wrong direction and not secured to the floor causeing a trip hazzard for non agile people. Big crack on the inside of the bathroom door. Siding flashes are not secured. But you get what you pay for, it was clean and only needed an overnight stay, thanks.

Business_and_leisure Self

8/10

Excellent

10 Nov 2025

Tanya

Good value, good location, courteous staff.

10/10

Exceptional

02 Nov 2025

Rosalyn

Very quick and easy. Comfy beds!

8/10

Excellent

01 Nov 2025

Cheryl

Yes

8/10

Excellent

31 Oct 2025

Caterina

Convenient location, right off the highway and close to some outlet stores.

Leisure Partner

10/10

Exceptional

20 Oct 2025

SCOTT

Quite and safe parking

Partner

4/10

Poor

18 Oct 2025

Carrie

What has been a good stay for me in the past, missed the mark big this time. Both tile and carpet sticky and filthy.

Leisure Self

10/10

Exceptional

14 Oct 2025

ALFREDO

Precio por noche es muy bueno y su ubicacion excelente. Vale la pena.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Randall

Safe, well lit parking. Good resturants near by (within 1/4 mile). Very friendly staff.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Rowena

Honest opinion

No complaints, we basically just slept there. Wrestling tournaments kept us busy the entire day. But it was easy to book, easy to pick key and sign at front desk (they were right on it) room was clean, it has small fridge and microwave which was convenient. Now the breakfast they offered could offer more.
The parking was great, the staff very helpful and kind. I’ll stay again and recommend it for a really decent price and clean place to stay.

Partner

2/10

Poor

08 Oct 2025

Codi

Lesson learned! Dont waste your money!

I initially booked for 4 nights based on reviews and pictures because I liked the price, but knew right away as soon as we pulled into the parking lot that there was no way i would stay there. We got checked in, got our keys (they were 2 solid white cards with no name of the hotel anywhere and were stuck into a sleeve that looked like it has been used for the whole year with stains and ready to fall apart, our room was on the 2nd floor and there is no elevator, so we hauled our luggage up dirty stairs to see what was waiting for us in the room. Outside our window was a police officer retrieving a luggage cart from a homelessness man that was camped at the entrance, my shoe got stuck to a stain that was on the carpet, there were yellow stains on the comforter, fruit flies flying around by the door and bathroom, and a hole had been punched on the backside of the bathroom door. We left for about an hour and came back to ask about their cancellation policy which i had to call expedia since the room was booked online. After calls were made, i didnt get a definite answer to whether or not i would be refunded any of my stay, but i didn't care and checked out and called the manager in the morning. The manager was good to work with and was able to get a partial refund (I was charged for the 1st night) even though we didn't touch anything and the front desk employee checked right before we left after checking out. Will not be booking there ever again! Dirty & unsafe!

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Rodger

Great price for a really comfortable and clean place to stay

Leisure Family

8/10

Excellent

30 Sep 2025

Carol

Room was clean, staff were friendly, breakfast was adequate

6/10

Pleasant

29 Sep 2025

Jonathon

I think people live there. A lot of foot traffic and loitering

10/10

Exceptional

29 Sep 2025

Rodger

Really good price for a very comfortable night of sleep. Great staff and great location to shops and restaurants. Will be staying here again when passing through.

Leisure

6/10

Pleasant

28 Sep 2025

Cheryl

It’s decent for the price

Leisure Partner

10/10

Exceptional

26 Sep 2025

Lacrecia

Coin operated laundry room

Business Self

8/10

Excellent

25 Sep 2025

Jason

Nice and quiet, lots of stores, restaurants nearby

6/10

Pleasant

24 Sep 2025

Charles

My rate changed three times going up each time, Expedia gave me a future credit.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Oswaldo

Good service

Business Self

10/10

Exceptional

21 Sep 2025

LISA

No problem checking in room.were.fine

Leisure Family

8/10

Excellent

19 Sep 2025

Trent

Location was good room was clean no big thrills but price was right I would stay again

Leisure Self

10/10

Exceptional

17 Sep 2025

Oneida P.

all good

Leisure Partner

10/10

Exceptional

17 Sep 2025

Keayana

The shower wasn’t sparkling clean how I’d prefer, and there were plug sockets that didn’t work. Overall, it was really a great getaway. It was quiet all throughout the day and night. The staff were super friendly. I enjoyed my stay!!!

Leisure Family_with_children

4/10

Poor

16 Sep 2025

Brent

Well, I was supposed to have a jacuzzi bathtub.Didn't have that supposed to have a pool, didn't have that waste of money.The room should not be that expensive

8/10

Excellent

16 Sep 2025

Vickie

The room was ok, but I would suggest that folks review their receipts for errors and overcharges. I wax charged $87.49 per night via the service plus a fee, the hotel chatged me an additional charge of $55.10. The receipt i received showed the room cost total of $78.51. That is a difference of $8.98 a nite that i was charged and if the $ 55.10 was supposed to be an incidentals fee, it should have been dropped at checkout, and never been charged to my bank account. The charge for that at the counter stated they charged $50, not $55.10. I'm owed a refund of $73.06.
For those looking for just a place to stay that is comfortable, clean and provides a simple breakfast, i woukd recomend it. I don't stay at places for the extras. The employees are polite and helpful. My problem is with the booking site, not the hotel.

Partner

10/10

Exceptional

13 Sep 2025

Hermes Ivan

Great staff : front staff, service people and the breakfast was great!

Partner

10/10

Exceptional

13 Sep 2025

Devan

The cozy inn was definitely a peaceful place to stay ! Staff and was kind and helpful !

Leisure Self

8/10

Excellent

09 Sep 2025

Michael

Generally decent place to stop

At my prepaid check-in I requested the use of a restroom as I was in dire need of one, but was told to go elsewhere if I needed to go before the check-in process was completed. Finished check in to my prepaid reservation and barely made it to the bathroom in time.

The room we had was on the freeway/highway side, and the air conditioner fan was insufficient to cover the traffic noise. The blackout curtain was falling apart and clips were needed to darken the room from the exterior lighting. The freezer section of the fridge badly needed defrosting as it was almost completely filled with frost. The toilet seat cover was loose, too.

Otherwise, everything else was quite good! The breakfast area included make-your-own waffles, cereal, bagels, etc. The bed was comfy, though a double instead of the advertised queen size. The pool was empty of water, too.

Partner

10/10

Exceptional

09 Sep 2025

Carrie

Perfect place for our visit! Clean, safe and excellent rates! Will stay here again on our next visit to the area.