Name: Holatel Phitsanulok
Address: 5 Mittrapab Rd. Tumbon Nai Muang Amphoue Muang, 4, Phitsanulok, 65000, TH

6/10

Pleasant

20 Jan 2026

ELMAR

For a 6 or 7 year old hotel it’s pretty run down already. Carpet in hallways is damaged and dirty. Hotel does not have soap dispenser at sink, only at shower. We asked for it, but they wouldn’t provide it. Several power outlets in our room were worn out and didn’t work. TV came on, but there wasn’t any reception of channels. AC directing air at bed. Very uncomfortable! Design and decoration of room was somewhat strange. I guess the only positive things were that it has walk-in showers and parking is right at the building.

Partner

8/10

Excellent

11 Jan 2026

Sabrina

Was a nice place, but we asked for an extra blanket and that was an issue. Other than that it was a good stay.

8/10

Excellent

04 Feb 2025

Jessica

The only reason I have 4 stars rather than 5 was only because some of the attachments in shower need to be replaced, the small fridge in the room never gets cold and the drain in most of the showers are very slow to drain and it causes the bathrooms to get a little flooded. Other than that the staff is super nice and friendly, the breakfast is great, beds are comfortable, great location and the a/c is cold! 10/10 highly recommend! We ended a stay at a different hotel early and decided to come back to this one for a few extra days.

Leisure Family

8/10

Excellent

22 Jan 2025

Jessica

We loved our stay so much we came back 2 days later and stayed another 3 days! The only reason I didn’t give 5 stars all the way through is because our 2nd stay we stayed on a different floor and our rooms were not as good as the ones we had before. The 2nd stay rooms bathrooms were almost flooded during showers and the shower head and attachments need to be replaced. Other than that the staff, breakfast and stays were great and we definitely recommend! It is very close to shopping and temple. The temple usually has some type of festival that is family friendly and has plenty of food, shopping and entertainment. Be warned that the crowds are very heavy in the evening and can be difficult to walk around. Topland shopping is less crowded and about a 5 mins walk from Holatel.

Leisure Family

10/10

Exceptional

19 Jan 2025

Jessica

The staff and included breakfast were amazing! Highly recommend to stay. Conveniently close to temple, food and shopping. The room could use a good deep clean the floors and shower especially. Beds are very comfortable.

Leisure Family

10/10

Exceptional

19 Feb 2024

Ekachai

Close to famous temple and the river. Room is modern and well equipped.

Leisure Family

6/10

Pleasant

18 Jun 2023

Verified traveler

Limited recommendation

We booked this hotel to visit our family and to be in walking distance to the temple nearby. The location is good and the staff was helpful. Our first issue with the hotel was that the bathroom shower was designed badly. When you showered the water spilled throughout the bathroom. They should have placed a wider glass divider between the shower and the rest of the bathroom. Also there is no floor divider to prevent the water from spreading throughout the bathroom floor. We had to request extra towels to cover the floor since we were concerned with us from slipping on a wet floor. Our second issue during our stay was the air conditioner broke around midnight. The staff helped the guests on our floor relocate to a different floor where the air conditioners were working. I won’t recommend this hotel for family with children due to safety in the bathroom. However I can recommend the hotel for couples or solo travelers because of the helpful staff and good location of the hotel. Just remember to ask for extra towels for the bathroom floor.

Friends_and_family Family

10/10

Exceptional

17 Feb 2023

Chatvimol

This hotel is really amazing. The staffs are friendly and kind. The atmosphere is welcoming. Breakfast was great and mini bar in the room are free. I was really impressed with everything. I had a great time here. I’ll definitely come back again.

Leisure Family

8/10

Excellent

25 Nov 2020

Thongyoot

ห้องยังใหม่ สะอาด โลเคชั่นดีติดกับวัดนางพญา

ห้องดูใหม่และสะอาดแต่ฝักบัวอาบน้ำปรับอุณหภูมิน้ำให้เย็นลงไม่ได้แต่ยังดีที่ไม่ร้อนเกิน ที่เหลือดีหมด เตียงนอนสบาย อาหารเช้าก็เหมาะสมกับราคา

Friends_and_family Family

4/10

Poor

24 Jun 2020

Ekkachan

Aircon System and Acoustic to be Improved.

We went a group of 7 rented in separate booking for 6 different rooms on 3 different levels. Their Aircon was not working Around 2-3am for 4 different rooms. Also, their acoustic level once the aircon stopped, you could hear next room chatting quite clear.

Business

10/10

Exceptional

13 Mar 2020

Brit

Super cute boutique hotel, AWESOME staff, great location, yummy breakfast, WOULD STAY AGAIN!!

Business Self

10/10

Exceptional

11 Mar 2020

Michael

Two nights stopover

Very modern hotel on the main road between the big temple and Top land , we stayed two nights rooms were quite even though the hotel is right on main road as always hotel breakfasts not up to much but we would stay here again ..

Partner

10/10

Exceptional

10 Aug 2024

KIKUCHI

ピサヌローク駅からも近く朝ご飯も美味しかった。
夜も静かでゆっくり眠れました。

Self

8/10

Excellent

13 Jan 2023

Pornkanok

ใกล้วัดเดินไปไหว้พระพุทธชินราชสะดวกมาก

Leisure Partner

4/10

Poor

29 Oct 2022

masaaki

すでに初回分を一昨日お伝えしたが、追加分として１件。
空港送迎サービスを断られた。予約の条件にあったが、繁忙期だけのサーヴィスの由。二人だけのためには出来ないそうです。

Leisure Friends

8/10

Excellent

09 Apr 2021

Verified traveler

เป็นโรงแรมแนวบูติคโฮเต็ล ที่สะดวกสะอาด พนักงานบริการดี ติดถนนใหญ่ และเดินทางสะดวก เสียอย่างเดียวที่ระบบทีวึเสีย ดูทีวี และใช้WiFi ไม่ได้ ทำให้ความคุ้มค่าของอัตราค่าที่พักลดลง

Leisure Self

8/10

Excellent

05 Sep 2020

Prasert

ควรต้องปรับปรุงห้องอาบน้ำและอุปกรณ์ในห้องอาบน้ำ
ฝักบัวในห้องน้ำที่ผมพัก ชำรุด และน้ำขังบนพื้นจากการอาบน้ำ

Business

10/10

Exceptional

23 Dec 2019

Vanrabporn

คุ้มค่าที่ได้ไปพักผ่อนที่นี่

ห้องพักคือดีมากๆสวยสะอาดใหม่ ทุกอย่างคือดีมาก ข้าวของเครื่องใช้ครบครัน อาหารเช้าอร่อยมาก พนักงานก็บริการดีมากๆเช่นกัน ประทับใจไปพักครั้งแรกกับครอบครัวคุณแม่คุณป้าถูกใจกันมากๆ

Friends_and_family Family

8/10

Excellent

10 Dec 2018

Verified traveler

โรงแรมอยู่ติดถนนใหญ่หาง่าย ที่สำคัญ จากโรงแรมสามารถเดินไป วัดนางพญา และ วัดพระศรีมหาธาตุ ไปนั่งกินก๋วยเตี๋ยวห้อยขา รวมถึง เดินไปศาลหลักเมืองได้เลย โรงแรมมีอาหารเช้าบริการและมินิบาร์ในห้องมีโค๊กมันฝรั่งซองน้ำเปล่ากินฟรี

10/10

Exceptional

10 Dec 2018

Verified traveler

ดีทุกอย่างคะ ใกล้วัดอีกด้วย ตื่นเช้ามาเดินสบาย ๆ ไปไหว้พระ อาหารอร่อย ๆ ขนมฝากสบาย ๆ เลย