CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Hue Serene Palace Hotel

Hoi An - Danang - Central · Vietnam

21 Lane 42 Nguyen Cong Tru StreetView location

9.4/10Excellent844 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.2/109.2
Location8.2/108.2
Neighborhood8.4/108.4
Value10.0/1010.0
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hue Serene Palace Hotel

The premises count with 30 welcoming accomodation units. Those who stay at this establishment can make good use of the wireless internet connection available at the public areas of the hotel. As this hotel features 24-hour reception, guests are always welcome. Common areas are suitable for wheelchair-disabled people.

Some services of Hue Serene Palace Hotel may be payable.

Read more about this hotelShow less

This hotel is 0.3 mi (0.4 km) from Hue Night Walking Street and 0.7 mi (1.1 km) from Nguyen Dinh Chieu Walking Street. Make yourself at home in one of the 30 guestrooms featuring minibars and LED televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Optional fees
    • Fee for English breakfast: approximately VND 200000 per person
    • Airport shuttle fee: VND 350000 per person (one-way)
    • Housekeeping is available for an additional fee
    • Rollaway bed fee: VND 250000.0 per night
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    French

Nearby attractions

Hue Night Walking Street 0.4 km / 0.3 mi
Truong Tien Bridge 1.2 km / 0.7 mi
Nguyen Dinh Chieu Walking Street 1.3 km / 0.8 mi
Dong Ba Market 2 km / 1.2 mi
An Dinh Palace 2.2 km / 1.4 mi
General Museum Complex 2.4 km / 1.5 mi
Con Hen 2.5 km / 1.6 mi
Perfume River 2.6 km / 1.6 mi
Museum of Royal Antiquities 2.6 km / 1.6 mi
Ho Chi Minh Museum 2.6 km / 1.6 mi
Ngo Mon Gate 2.7 km / 1.7 mi
Flag Tower 2.7 km / 1.7 mi
Imperial City 2.7 km / 1.7 mi
Hue Railway Station 2.8 km / 1.7 mi
To Mieu Temple 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
Show 17 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • TV lounge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 3FAMILY ROOM • CAPACITY 3FAM.C3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    FAMILY ROOM CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hue Serene Palace Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hue Serene Palace Hotel

9.4
Excellent
844 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
8.2 /10
Neighborhood
8.4 /10
Value
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
09 Jun 2026
Thuy
Very nice staff, delicious breakfast including some made to order noodles and omelets. Clean room and comfortable bed!
10/10
Exceptional
08 Apr 2026
Eva
Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar.

The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee.

All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people.

But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too.

Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Partner
10/10
Exceptional
22 Dec 2025
Richard
Comfy bed, great service and breakfast.
Partner
10/10
Exceptional
06 Aug 2025
Anh
Very nice stay here. All staff are friendly and supportive.

Family_with_children
10/10
Exceptional
29 Jun 2025
JENNIFER
Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
Leisure Partner
10/10
Exceptional
29 Jun 2025
kylie and Paul

Great location

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere
Highly recommend this hotel, staff lovely and accommodating
Friends_and_family Family
10/10
Exceptional
29 May 2025
Nguyen
The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Leisure
8/10
Excellent
16 Apr 2025
Mark
Warm welcome and very nice stay.
Leisure Family
10/10
Exceptional
20 Feb 2025
Peirson
The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
10/10
Exceptional
19 Feb 2025
Frank
Nice place to stay
8/10
Excellent
16 Feb 2025
Emily
The staff was friendly. Too bad the hotel does not have gym or pool.
Leisure Family
10/10
Exceptional
21 Jan 2025
Patricia
We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Leisure Family
10/10
Exceptional
20 Jan 2025
THI LAN ANH
This is a great place to stay, and the service is outstanding
10/10
Exceptional
03 Jan 2025
Hisae
Very nice staff.
10/10
Exceptional
18 Dec 2024
Grant
Nice clean hotel in a convenient spot.
10/10
Exceptional
17 Dec 2024
Carolina
Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location.

The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Leisure Partner
10/10
Exceptional
25 Nov 2024
Massoud
Excellent. Very nice staff. Clean. Easy peasy.
8/10
Excellent
03 Nov 2024
Guy
.
10/10
Exceptional
08 Aug 2024
Adnan
Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
Ann
Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
Leisure Self
10/10
Exceptional
26 Jun 2024
Shauna

Loved this hotel. Loved the city of Hue

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Friends_and_family Family
10/10
Exceptional
17 Jun 2024
Shauna

5 stars!!!

This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Friends_and_family Family
10/10
Exceptional
25 May 2023
cu
Gdhsh
10/10
Exceptional
02 Jan 2023
David
Excellent stay.
Super friendly staff, particularly the affable gentleman in his 30s who worked nights.
Prime area of the city.
Would stay again in a heartbeat.
Recommended without hesitation.
The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.
Leisure Partner
8/10
Excellent
19 Sep 2022
Thomas
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Leisure Self
10/10
Exceptional
13 Jul 2022
quyen
I love the staff working there as they are very helpful and had great customer service.
I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
Leisure Family
8/10
Excellent
23 Jun 2020
Simon

Basic but good service

Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.
Self
10/10
Exceptional
26 Mar 2020
Mary
This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.
Partner
10/10
Exceptional
22 Mar 2020
Kendra
This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.
Leisure Partner
10/10
Exceptional
14 Mar 2020
Verified traveler
The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.
Leisure
10/10
Exceptional
13 Mar 2020
Gordon
Very helpful staff, nice room and good location. Great stay.
Self
10/10
Exceptional
10 Mar 2020
Colin

A great little hotel

This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.
Partner
10/10
Exceptional
27 Feb 2020
SHIN WEN

Recommended hotel

Room very clean and comfortable..Even bath tab also big ...nice breakfast ...we really enjoy our stay ..hope in future can come again...and is high recommend
Friends_and_family Friends
8/10
Excellent
22 Feb 2020
Verified traveler
Property was as expected, staff was helpful. Manager looks intimidating but very helpful and professional
Leisure Partner
10/10
Exceptional
18 Feb 2020
Kay
The staff were excellent, meeting our every need. We would certainly visit again.
Leisure Friends
8/10
Excellent
18 Feb 2020
Verified traveler

Awesome.

Very nice rooms in the center of Hue. Front desk staff helpful in arranging tours and transportation.
Partner
6/10
Pleasant
14 Feb 2020
Verified traveler
I can hear the sound of the next room and I can't sleep slowly
Leisure Friends
10/10
Exceptional
09 Feb 2020
Kenneth

A quick but very nice stay

Great location, helpful staff, and the restaurant was very good.
Self
10/10
Exceptional
08 Feb 2020
Susan

A nice place to stay in Hue

We had a great stay at Hue Sarena Palace. The location was ideal, the food in the restaurant was really delicious, the staff was outstanding. Julia helped us arrange several outings, Mary was a delightful receptionist and all of the drivers that took us on our outings were personable and patient. The staff of the restaurant were very attentive.
Friends_and_family Family
10/10
Exceptional
06 Feb 2020
Alan

Lovely quiet hotel

Lovely small hotel friendly staff who could not do enough for you .rooms clean spacious nice bath . Food very good and reasonably priced in hotel.when we were leaving even gave us a large pack of fresh fruit delicious.would definitely stay again
Partner
10/10
Exceptional
30 Jan 2020
Verified traveler
When we got to the entrance of the hotel, the bellboy came out and greeted us right away. The receptionist came to us with complimentary welcome drinks and fruit which was great after a long day. The checkin was quick and our luggage was brought to our room. The room was very clean. Overall I would come back here if I stay in Hue again.
Leisure Family
10/10
Exceptional
27 Jan 2020
Verified traveler
Rooms and facilities were great. Good location. Staff were very friendly and helpful. Great choice overall!
Leisure Partner
8/10
Excellent
25 Jan 2020
Verified traveler
Very friendly staff & a handy location for bars and restaurents
Leisure Partner
10/10
Exceptional
20 Jan 2020
Verified traveler
The staff were fabulously attentive. The property was clean, had TV operational, with I think Foxtel (check yourselves - we watched movies), breakfast provided gave a very wide choice and delicious. Position of Hotel fabulous for walking and restaurants were close. Of course room service available (used on first night) and went to Serene Palace Restaurant (great) (within the Hotel and where you have breakfast) on last night. They also have clothes washing service and book taxi's etc. Can't recommend more highly.
Leisure Partner
10/10
Exceptional
11 Jan 2020
Verified traveler
Great location! Big room with a comfortable bed. Great staff. Excellent breakfast.
Leisure Partner
8/10
Excellent
10 Jan 2020
Carlo
It was a good place to stay with a great location, service and breakfast. The room was good, but bathroom and balcony were a bit dated
Partner
10/10
Exceptional
10 Jan 2020
Verified traveler
Very clean and comfortable room. The breakfast was good and the staff great. Good location very close to the walking street and river. There is a place to rent bikes right next door.
Leisure Partner
10/10
Exceptional
07 Jan 2020
Verified traveler
Good lication and nice place
Leisure Friends
10/10
Exceptional
06 Jan 2020
Chase

Exceptional service

The reception staff couldnt be more hellpful and comminuicated in english perfectly. They set us up with a airport shuttle, scooter rental and a hai van pass trip via scooter they were even able to get our bags sent. Breakfast was awesome, central location and clean spacious room
Partner
10/10
Exceptional
01 Jan 2020
Verified traveler
Very friendly and helpful staff.
Hotel Drivers very good too
Leisure Family
8/10
Excellent
25 Dec 2019
Verified traveler
All staff at Serene Palace were so friendly and eager to please. They did a great job of organising things for us. They were helpful and went out of their way to ensure that we fully understood, including things that were out of their control (such as external tours they booked). Hotel is very well located while still being tucked away in a quieter street.
Leisure Family
10/10
Exceptional
25 Dec 2019
Eve
Above avg more than i expected
Friends_and_family Family
10/10
Exceptional
23 Dec 2019
Andrew

Pleasantly Surprising!

Really pleasantly surprised by my stay here. The bed was super comfy, the room was quite spacious and definitely clean. The location is incredibly convenient and the breakfast was solid. No complaints- thanks for a nice stay!
Friends_and_family Friends
8/10
Excellent
21 Dec 2019
Jane

Good value

Clean and comfortable. Good value and located centrally to town.
Friends_and_family Family
10/10
Exceptional
20 Dec 2019
Verified traveler
The staff was very welcoming and helpful. The complimentary breakfast was really good. Rooms were clean and comfortable. They will help you book a driver to get around to the sites at a reasonable price which is essential if you have limited time -- our driver was excellent. And the location is just around the corner from SinhTourist if you plan to bus to the next city.
Leisure Family
10/10
Exceptional
14 Dec 2019
Chris
I loved the welcome drinks and the hospitality was top!!!
Leisure Friends
10/10
Exceptional
12 Dec 2019
Casandra
Hands down one of the best stays un Vietnam for us. The staff is incredibly nice and helpful. Location is really convenient and the breakfast is delicious, and so is everything else in the restaurant.
Leisure Partner
10/10
Exceptional
06 Dec 2019
Verified traveler
Very helpful and friendly staff. Emailed ahead tour and travel requirements and it was ready on arrival. Room was clean and spacious and beds very comfortable. Buffet style breakfast was very good catering for all tastes. Would stay here again
Leisure Friends
10/10
Exceptional
05 Dec 2019
Verified traveler
We had a fantastic experience, where I want to highlight the staff. 6 stars, thanks a lot for your friendly welcome and continuous support with organizing our trip.
Also loved the breakfast.
Leisure Partner
10/10
Exceptional
03 Dec 2019
Anthony

Perfect stay

Perfect in all respects, wished we could have stayed longer !
Partner
10/10
Exceptional
03 Dec 2019
Kevchong
Spotlessly clean...professional staff..good location
Leisure Self
10/10
Exceptional
29 Nov 2019
Kitsie
Small boutique hotel. Great restaurant. We had a wonderful view of the city. Catered to English speaking customers.
Leisure Family
10/10
Exceptional
28 Nov 2019
Ron
Friendly and knowledgeable, hospitality , cleanliness, close to city center, superb free breakfast, reasonable price. Could easily be rated 5 stars.
Leisure Family
10/10
Exceptional
26 Nov 2019
Verified traveler
The hotel was modern and clean. Checking in was super easy and the welcoming refreshments were tasty. Room met expectations on cleanliness, space, bathroom amenities, and storage. Location was convenient; it is located in an alley, but is only a five minute walk from the city center where there are a bunch of restaurants and bars. About a 30 minute walk to the old citadel.
Leisure Family
10/10
Exceptional
19 Nov 2019
Samuel
Welcome drink and fruit a nice touch. Great service and rooms big and comfortable and excellent value for money. Definitely recommend.
Partner
8/10
Excellent
16 Nov 2019
Victor
Hotel has a good restaurant, excellent service. Rooms are big and clean.
Leisure Partner
10/10
Exceptional
15 Nov 2019
Susie
The service was impeccable and the breakfast was wonderful. It was a great experience and I would stay there again.
Leisure Partner
10/10
Exceptional
09 Nov 2019
Verified traveler

Wonderful Stay

Breakfast was wonderful! Staff was very friendly and helpful. We originally reserved for 1 night but decided to stay another 2, they happily accommodated us and arranged a car for us to go to Hoi An.
Partner
10/10
Exceptional
31 Oct 2019
Verified traveler
Lovely hotel, beautiful rooms and very good service
Leisure Friends
10/10
Exceptional
30 Oct 2019
Magali
Very comfortable rooms, spacious, close to night life area, yet quiet (a little further from the Citadel).
Friendly staff.
A special mention for the restaurant: great breakfast menu and buffet, very friendly staff. The cook will not have you leave without packed fresh fruit for your onward journey! 👍
Also enjoyed dinner, with a good and refined selection of local foods (recommended by Lonely Planet and Guide du Routard).
Friends_and_family Family
10/10
Exceptional
27 Oct 2019
Andy

Peaceful haven

Just behind the main nightlife area Serene Palace is a peacefulnhaven offering great value, friendly staff and a superb breakfast!
Partner
8/10
Excellent
24 Oct 2019
Verified traveler
Great location, close to lots of awesome restaurants, the night walking road, and citadel. Staff was very friendly. Room was clean but bathroom could have been cleaner, shower had what looked like black mold hence the reason for 4/5.
Leisure Partner
6/10
Pleasant
14 Oct 2019
Verified traveler
Didn’t realise when I got to room that there were no block out curtains until woken by the light at about 5 am. Staff very friendly and room clean. You get what you pay for
Leisure Self
10/10
Exceptional
13 Oct 2019
James
An amazing experience. The staff were beyond helpful and polite, they made you a part of their family. Rooms meticulously cleaned, the breakfast options were great and the restaurant was really good. When we come back we will stay again.
Partner
10/10
Exceptional
12 Oct 2019
Verified traveler
We had a large & gorgeous room. Very happy with the buffet breakfast. Hotel staff is the most polite and helpful people. This does not come as a surprise; other hotel staff we met were always respectful of their guests.
Leisure Partner
10/10
Exceptional
08 Oct 2019
Joseph
Good location for Hue, about 1km to 2km from the citadel. Tucked away in a quiet alley which is common for Hue. Very close to food, shopping and entertainment. Very friendly staff. Very courteous and professional, willing to go the extra mile to help you. Breakfast is very good too. Good value for money here and wonderful staff.
Leisure Partner
10/10
Exceptional
04 Oct 2019
Katie

All round great place

Great room, service was fantastic. Very helpful staff, food at the restaurant was good too.
Family
10/10
Exceptional
16 Sep 2019
Brent

Great value

Great location, friendly service and a clean hotel. Only a short distance to the walking street. Nice large room with AC. A great value stay. I would recommend this hotel. Jotel arranged our transfer to Da nang and a few tourists excursions for a fair price
Partner
6/10
Pleasant
10 Sep 2019
Verified traveler
The property is well situated for walking street bars and restaurants yet is actually very quiet. It is not too far from the Citadel and the staff are also very friendly. However, it was let down by little things; a broken window handle which we informed the hotel about but which wasn't fixed; a dirty pair of scales; a hairdryer which worked intermittently; and some rat poison tucked away behind the bin which is quite concerning
Leisure Family
10/10
Exceptional
04 Sep 2019
Kura

A Serene Night

The check in experience was great. Staff were very helpful from the time I checked in to my check out - two nights stay. The location was ideal for me and as a solo traveller, didn’t have a problem exploring the neighbourhood.
10/10
Exceptional
20 Aug 2019
Verified traveler
Probably best hotel service I've ever had. Had a very short time to do all the activities in Hue and they planned a private car for my to do everything for very cheap price. They also planned my drive to Hoi An. Hotel itself was great. Excellent breakfast and room was fantastic. Pick this hotel
Leisure Partner
10/10
Exceptional
20 Aug 2019
Verified traveler
Hotel actual very comfort and good service with the price,just the kitchen is very poor about the food but happy to come back if I have a chance.
Friends_and_family Family
10/10
Exceptional
16 Aug 2019
Verified traveler
Clean, big, comfortable room. Good location for markets, shopping, and restaurants. Kind and helpful staff. Nice breakfast.
Leisure Self
8/10
Excellent
13 Aug 2019
Verified traveler
Great, helpful staff; excellent but quiet location close to most things. Well appointed room which was quiet and spacious and a decent breakfast buffet with the option to order other things freshly cooked. Recommended.
Leisure Partner
10/10
Exceptional
09 Aug 2019
Verified traveler
This was a fantastic hotel which combined cleanliness with location and exceptional value . A couple of doors down is a great little bar and all the restaurants are at the top of the road . it is a five minute walk to the boats for the perfume river tours and if you have hired motorbikes to get from Hoi An you will drop them off opposite. This is situated on a very quiet street . Wandering around we felt safe , the local neighbourhood is welcoming and warm.The bed was wider than it was long and comfortable in the etreme.
Leisure Family
10/10
Exceptional
06 Aug 2019
Verified traveler
V smooth check in. We were so impressed with their breakfast that we end up having dinner here. V awesome breakfast and customer service at the restaurant. Mangoes and rambutan was really the best we had eaten. Hotel is near a weekend walking Street. Will definitely stay here again
Leisure Friends
10/10
Exceptional
04 Aug 2019
Phuong
Good location, close to many great restaurants and coffee shops, 10 minute drive from the Imperial Palace. Very friendly and helpful staff.
Leisure Friends
10/10
Exceptional
04 Aug 2019
Verified traveler
This accommodation was my favourite place to stay throughout our ten day trip in Vietnam. The unit was very nice, clean and well fitted out. Good air conditioning, food at attached restaurant was very nice and reasonable cost. The staff however made the place, they were wonderful, very welcoming and genuinely nice. Would definitely recommend.
Leisure Partner
10/10
Exceptional
08 Jul 2019
Ellie

Great!

Great little hotel, lovely staff, fabulous food, comfy bed, can book cars and tours through them- all good!
Partner
8/10
Excellent
26 Jun 2019
Verified traveler
I really liked the friendly and helpful staff. They could not do enough for me and organised my day trip in Hue, delivered my laundry and organised my bus ticket to depart. All with a smile and a no worries attitude. Loved it.
Leisure Self
10/10
Exceptional
19 Jun 2019
Michael

Serenity at the Serene Palace

We loved the Hue Serene Palace! For a great price we enjoyed a clean, comfortable room with reliable wifi; a delicious breakfast served by friendly staff; and a location close to lots of good food and the Perfume River.
Family
10/10
Exceptional
29 May 2019
Verified traveler
Customer service was fantastic! They were so attentive and helped us with any questions we had. We were running late the next day for a tour and they even packed us a delicious breakfast! The rooms were very big and incredibly clean. Couldn’t ask for more in a property. We will be back.
Leisure Partner
6/10
Pleasant
28 May 2019
Lau
Aircond not cold enough..... need for servicing
Leisure Friends
10/10
Exceptional
25 May 2019
Phil

Great

Excellent place good service large room, bonus computer(!) Quiet, good breakfast, great restaurant
10/10
Exceptional
19 May 2019
Lindsey

Serene Palace

Wonderful service and staff! The reception were attentive to every need and so accommodating. Breakfast and restaurant are also great! We loved our stay in Hue.
Friends
10/10
Exceptional
18 May 2019
Verified traveler
The staff at this hotel was very friendly and helpful. Kelly answered when I called from the airport to ask how much I should pay for my taxi and when I arrived to the hotel she took care of my check-in. Kelly took her time to go over the Hue map with me and helped to create my plan for Hue and book my tours. I told her I wanted to go to my room to think about all the options she gave me and she didn’t pressure me into anything, she just told me they would be there when I was ready. The room was a good size and the balcony was a nice touch. I had an awesome view of the city. There was plenty of storage space for unpacking your bags. My only issue with the room was the hand held shower vs the shower being on the wall. The ladies in the restaurant were always pleasant for breakfast. They offered cooked to order options for breakfast and then they had a fruit and bread buffet to go with your entree. The location was great for walking around the town. I caught a taxi to the Citadel and walked back. I was glad I chose to walk back because I noticed how close the walking streets were with tons of food options. I wish I would have stayed in Hue more than two nights.
Leisure Self
10/10
Exceptional
09 May 2019
norman

Lovely place

Located down a little side street with a lovely ambience and 5/10min walk to the river walk and gardens. Room was modern and spacious and staff happy and very helpful
10/10
Exceptional
29 Apr 2019
Verified traveler
Great location, friendly and helpful staff, loved the nearby night market with its restaurants and shps. Would definitely stay here again.
Leisure Partner
10/10
Exceptional
25 Apr 2019
Verified traveler
I would recommend this hotel to anyone staying in Hue! The staff is delightful - super helpful and very nice. The room was exactly as pictured, very clean and comfortable. It is located in a laneway so busses and cars will have a hard time picking you up but it’s just a few steps away from a Main Street so it was not a big issue. The restaurant in the hotel offers a range of western and Asian food and the fresh fruit is delicious.
Family
10/10
Exceptional
24 Apr 2019
Verified traveler
Lovely room, great city location, helpful and friendly staff, great breakfast
Leisure Partner

Location & surroundings

Hue Serene Palace Hotel
21 Lane 42 Nguyen Cong Tru Street, Hue, Vietnam

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hue Serene Palace Hotel

28 hotel photos