Name: ROSALEEN BOUTIQUE HOTEL
Address: 36 Chu Van An Street, 36, Hue, VN

10/10

Exceptional

19 Mar 2026

Cynthia

Hotel staff were extremely helpful, we had a late train to Ninh Binh and should have booked an extra night but didn't, we explained to the front desk and they were able to extend our stay. We were very grateful as it made our travel much easier. They also booked a city tour for us that was excellent. The hotel is in the middle of the action so if you're a light sleeper it may not work for you, however the hotel provides earplugs. Also the breakfast buffet is very nice. I would definitely stay again.

Partner

10/10

Exceptional

18 Aug 2025

Chi

Quick 1 night stay, easy check in with a welcome drink and sweets. Staff were friendly. Clean rooms and in a central and convenient location. However it was noisy at night until early hours as you can hear the music from the local bars/clubs. So be mindful if you’re a light sleeper, it didn’t brother us too much.

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

tony

Very comfortable and affordable hotel. The staff are always available and happy to help with anything I needed. I will recommend this place and would be happy to book again in the future

Self

8/10

Excellent

02 Mar 2023

Verified traveler

Rosaleen

Helpful friendly staff. Great location.

Friends_and_family Family

8/10

Excellent

20 Oct 2022

Tanya

It is a nice hotel with lots of bars and restaurants nearby within walking distance. There is a pool. We did not have breakfast at the hotel but there is a coffee shop with pastries right next door. If you are light sleepers, the noise from the bars coukd be disturbing but it didn't bother us with windows shut. The staff were friendly.

Leisure Family

10/10

Exceptional

04 Sep 2022

Charles

The staff was friendly, respectful and very efficient. A great experience and I recommend it highly! Very clean and perfect location.

Business_and_leisure Family

10/10

Exceptional

07 Aug 2021

Hung

Thank you

Great experience!

Partner

8/10

Excellent

02 Feb 2020

Verified traveler

Great location

Lovely hotel.
Amazing customer service.
Unfortunately the hotel is getting old and suffeting a damp problem. The bed linen was damp as were our clothes stored in the wardrobe.
The hot water only has enough for one shower. You then have to wait 30 minutes for it to heat up.

Partner

10/10

Exceptional

11 Sep 2019

Flexan Mars

BEST HOTEL IN VIETNAM (for the price range)

Best hotel in Vietnam. We spent 1 week in HCMC, 4 nights in Miu Ne, 5 days in Hanoi, a night in Danang and a night in Hue. This property is the best. We wish we spent more time in HUE and at this specific property. All hotels were roughly the same price and for the price range this is certainly the best.

Helpful staff, amazing food, comfortable beds, spacious room (507) our private lift, and great facilities. Will definitely go back to this property again.

Shout out to Mia at Aroma restaurant in the same property, very well trained and very attentive.

I usually see the faults of properties when we check in and this one didn’t have any of those. The staff are truly professional and the property has well maintained rooms.

Partner

8/10

Excellent

26 Aug 2019

Verified traveler

Room had balcony overlooking main waking streets. Large bathroom with hot water. Staff very friendly. However, beds are rreally soft, extra bed ws just two mattresses on the floor and breakfast was very odd selection. Room dfloor was also dirty and there is a lack of sockets for foreigners as the sockets provided are too cose two plug in adaptors next to each other.

Leisure Family

8/10

Excellent

06 Jun 2019

Verified traveler

Ideally located and helpful staff. Good rooms , walking distance to harbour and citadel. Lively neighbourhood

Leisure Family

10/10

Exceptional

22 Feb 2019

kean weng

worth the money spent

a good stay and excellent staff services

Partner

10/10

Exceptional

16 Feb 2019

Verified traveler

Staffs were professional. Pool and room are superb. Will come again.

Leisure Family

8/10

Excellent

20 Dec 2018

Verified traveler

Great location, central within the walking streets, there are lots of options for food and drink on the doorstep (including vegetarian and vegan :-)

The staff are very welcoming and friendly, especially Kim Ann, Nhi and Thu Y who helped us with booking taxis and day trips to the nearby tombs (trips to the tombs and citadel can all be arranged and paid for at the end of your stay)

The bed was very comfortable and dispite the hotel wing in a lively area, things quieten down after midnight.

Our room on the 7th floor had a balcony and a great view over the nearby football stadium and surrounding streets

If we were ever passing through Hue again we would stay here. Thanks to all the staff for making us feel so welcome.

10/10

Exceptional

17 Dec 2018

Russel

This hotel was a great find. All four of us were very satisfied with each of our rooms. The staff was very helpful and friendly from check in to check out. Special mention to Ms. Ngoc and Ms. Thrang (I hope I spelled her name correctly). I liked that there is a patio you can sit out on for each room. Laundry was done and returned as promised. The hotel threw a Christmas party our second evening there complete with Christmas caroling by the staff and guests. Snacks and drinks were served. It rained while we were there and the hotel provided umbrellas for the guests to use. The location on the south side of the river appear to be pretty centralized. The Citadel is a short ride or walk across the river. Plenty of restaurants were nearby. We didn’t get to try out the pool due to rain but it looked inviting. I do recommend this hotel.

Friends

10/10

Exceptional

18 Nov 2018

Ian

This was a nice city hotel close to everything the room was excellent had everything you needed and the staff was very friendly and courteous breakfast was very good the only downside was a lot of group tours Made breakfast rather hectic

8/10

Excellent

11 Nov 2018

Verified traveler

Good service

I left my phone charger in room after checkout. We stored our luggage for a few hours before our flight and found it in one of my shopping bags! Thanks heaps :)

Partner

8/10

Excellent

05 Nov 2018

Soraya

Very well located. Pool nice. Was on the 6th floor so didn't hear the noise on the street but this can be a problem on lower floors. Breakfast not so great.

10/10

Exceptional

28 Sep 2018

Lucy

Nice hotel centrally located
Nice pool area staff very helpful and friendly

6/10

Pleasant

29 Aug 2018

Verified traveler

Central hotel with swimming pool

Great location, comfortable room. Rooftop swimming pool. A 3 star rating is appropriate as the hotel is in need of some renovation as it is a little tired. But it is still very comfortable in a central location.

4/10

Poor

12 Aug 2018

Verified traveler

Staff are not friendly

Breakfast Buffet was awful and the room we stay was so smelly.

10/10

Exceptional

13 Jul 2018

Verified traveler

Lovely hotel

Very nice hotel. Just one thing I saw ants crawling around the lamp and the bed and they changed the room the following day. But it was bed bug. My first time :/ Otherwise everything else was good. I'd love to come back.

10/10

Exceptional

14 Jun 2018

Min

This hotel is centrally located in Hue. It’s clean, the staff is amazing, and the balcony over looking the street was the best! There was a pool on the second floor, which was clean. The free breakfast was superb. I highly suggest this hotel!

8/10

Excellent

24 May 2018

Verified traveler

Nice and great location

The hotel is centrally located, room is big, clean, bed is comfortable and breakfast has good selection.
The only issue was my friends’room (707) it has lot of ants and water in the bathroom does’t drain well in another room.

Friends

2/10

Poor

01 Mar 2018

Steve

Very poor Hotel - Avoid

Although the hotel staff were very pleasant and helpful our stay here was the worst we had on our entire month away. The first issue was the location which is right in amongst a collection of noisy bars and what I would describe as a very rowdy area, not quite what we expected. And this noise would go on to late in the night.

However, even this was not the worst issue, the biggest problem we had was that the room we were given was very damp with mould on most of the walls and very damp bedding. The staff apologised and gave us a Halogen lamp heater but that in itself was broken and also at 1Kw pretty useless.

As we were only due to stay a couple of nights we decided to just put up with it but we were very glad when we left.

Partner

10/10

Exceptional

06 Jan 2018

Michael

Great Location!

The room was very spacious with new and upgraded immenities. Excellent location - close to a very vibrant nightlife!

8/10

Excellent

21 Jul 2017

Matt

Nicest room, comfiest bed of our whole trip

Thumbs Ups
1. A bed so comfortable you just don't want to get out of it !
2. High quality room, spacious and nicely furnished with good views from the 5th floor window and balcony
3. Central location in the heart of the hotel and restaurant area, near to the river
4. Decent sized pool, lovely deck area
5. Lovely staff in all departments, very professional

Thumbs down
1. Probably stretching the \"boutique\" tag a little - 7 floors with about 7 rooms per floor. This means breakfast can be a bit of a feeding frenzy and the pool deck sometimes doesn't cope with the demand
2. The breakfast buffet was extensive and yet still fairly uninspiring, though the fresh-cooked pancakes were a massive hit with the kids
3. The lift !! Must be the slowest lift in Asia, clearly a bit of an issue in a hotel of this size
4. Pool temperature - very warm water, not quite the refresher needed in 35+ degrees

Despite the above, the thumbs-up list wins out and we were happy with our choice of hotel in Hue.

8/10

Excellent

30 May 2017

Shar

Nice hotel in a good location.

Good location, lots of restaurants and bars nearby. Hotel kindly upgraded us from a double bed to a twin room.
Water heaters in bathroom a little antiquated.
Breakfast was in their ground floor restaurant and had a good selection of western and asian food.
Pool was good to cool off in and they offered a drink service.
Imperial City was a 35 minute walk (through some traffic, a little hairy).

10/10

Exceptional

16 Feb 2017

Trise

Lovely stay

This was a lovely experience in a crowded city. The staff were exceptionally helpful with bookings for small tours, taxis, cars and even researching a romantic dining experience for Valentines Day. The room was spacious, quiet and the bed was great.

6/10

Pleasant

15 Feb 2017

Verified traveler

Lovely staff but avoid in the wet season

Lovely staff who couldn't have been more friendly or helpful, would have been very comfortable in the summer, but in the spring ( Feb) it was raining and room felt and smelt damp, and had mould in the wardrobe. Shame, as otherwise would have been good stay.

Family

8/10

Excellent

22 Jan 2017

Libby

Simple good hotel with varied breakfast

Good value hotel. Staff very helpful. Great location near restaurants, tourism offices and walk to citadel. Breakfast good and lots of variety. Pool clean and towels and deck chairs provided. Although it has been recently refurbished to a good standard, some of the finishes are poor like gaps in the door to the balcony. Bathroom towels, bed linen and toiletries very good. Water and tea and coffee provided daily.

10/10

Exceptional

19 Jan 2017

KIM HUNG

Free Breakfast Buffet

We arrive to Hue on the Open Bus at 6:00AM. Tired from our 12 hrs ride from Ninh Binh. We decide to take a chance an chance an check in the hotel earlier.

The hotel allow us to check in earlier, as we waited for our room to be ready they offer us free breakfast buffet(which was pretty good). The room was quite specious and very clean, the wifi work well and great staff, really nothing bad to says about this hotel.

Partner

8/10

Excellent

06 Dec 2016

Paul

Great service and a good location -- thumbs up

I chose the hotel mostly based on price, but it turned out to be a very good find. My room was lovely. The staff was very friendly and helpful: they went above and beyond to help me with my travels, booking a train ticket and a tour for me. My laundry was done the same day. The hotel is in an area with lots of decent restaurants, and within a 20-minute walk of the historic citadel, which is what you come to see. Overall, a great stay.

10/10

Exceptional

29 Nov 2016

Mario

amazing place to stay

i stayed in many hotels in vietnam and this on is without any question the best. Breakfast is simply fantastic, bed is comfortable - its clean. Staff is super helpful... i really cant find any faults. Price is so reasonable and overall its a amazing value for money. I will stay here again for sure!!

Family

10/10

Exceptional

27 Nov 2016

Gordon

Spotless, tidy and well decorated rooms.

We were welcomed by the hotel reception and it seemed they could not do enough for us. There were repairs being done to the hotel but all the cleaning staff, restaurant staff and reception area went out of their way to make you feel at home. Best beds in S.E. Asia as they were much softer and great pillows.

Family

2/10

Poor

09 Sep 2016

Henry

Disaster. The hotel was being remodeled. The dust and noise the first day was bad enough. The second day when we returned from sight seeing we experienced nauseating fumes which smelled like epoxy which we couldn't escape even at the out door pool. It took a while to get the management to understand we needed a refund. They did find us another hotel without pool and escorted us and the luggage to our new facilities. I put this back on hotels.Com for not keep up on major remodeling at facilities they promote.0

Family

10/10

Exceptional

16 Feb 2026

Charles

Excellent +++

2/10

Poor

07 Dec 2025

Jorge

Es imposible dormir, hay muchísimo ruido de fiesta. Te dan tapones para el ruido, saben que es insoportable.

Partner

10/10

Exceptional

16 Jan 2020

Valerie

Personnel courtois et professionnel. Belle accueil et très bon service tout au long de notre séjour. Hôtel très bien situé, chambre propre et spacieuse. Petit balcon avec vue sur la ville le soir est agréable. Piscine situé au 2 ieme étage de l’hôtel est parfaite! Le déjeuner un matin style buffet, WoW! Nous recommandons sans hésiter cet endroit!!

Friends_and_family Family

8/10

Excellent

26 Nov 2019

Tsukasa

2部屋予約友人の部屋だけ2泊中３回変わり大変でしたただロケーションはバツグンによく、ナイトライフは楽しめました

Friends_and_family Friends

10/10

Exceptional

01 Jun 2019

Verified traveler

Grande chambre tres agreable ; piscine appréciée ; personnel très gentil et serviable

Leisure Partner

8/10

Excellent

22 Sep 2018

Wing ki

Good service and well located

The receptionist Trang is really helpful that helps us book trip with good English. They have welcome drink and food, also the hotel is well located in walking street with bars. The only thing I don't like is the breakfast and cleanliness.

Partner

4/10

Poor

03 Sep 2018

lam

不舒服的酒店

沖廁水不足，紙巾沖不走。大房冷氣不足，開了很久冷氣，仍然十分炎熱和焗。床的被鋪很污穢和殘舊，不好的體驗。但價錢較便宜。

10/10

Exceptional

27 Aug 2018

Novisionnolife

大満足のホテルでした

料金と比較しての回答です。
チェックイン、スタッフさんのサービス、部屋、プールなど全体的に価格から期待していた以上の満足度でした。朝食はもうすこし頑張って欲しいなぁと感じましたが、名前付きのウェルカムカードには大変驚きました！ここのホテルにして本当に良かった。

10/10

Exceptional

26 Aug 2018

SEUNGPILL

위치가 너무 좋아요.

후에 시가지 중심에 위치. 근처에 맛집과 마트 교통등이 굉장히 편함.
저녁이후 노천 까페들도 영업을 많이 함

Family

10/10

Exceptional

10 Jun 2018

Miika

Parasta

Suosittelen tätä hotellia aivan kaikille. Loistavaa palvelua!

Partner

10/10

Exceptional

08 Jun 2018

Verified traveler

Très bel hôtel luxueux, grande chambre et grande piscine. Grande salle de bain. Bien situé au centre ville à 20min à pied du marché. Personnel parle bien anglais et un peu français.
Pour info la rue est bruyante avec tous les bars. Mais nous n'avons pas été gêné pour dormir.

10/10

Exceptional

10 May 2018

didier

hôtel charmant bon rapport qualité prix

personnel très agréable accueil délicat bons conseils

Partner

8/10

Excellent

27 Mar 2018

Verified traveler

Bien dans l'ensemble

Bon hotel dans l'ensemble, accueil sympathique, chambre confortable et très bon pdj. Situé à proximité d'un quartier vivant, ce qui est bien mais qui peut être génant si l'on recherche de la tranquilité.

Partner

8/10

Excellent

08 Mar 2018

vincent

Très bien mais bruyant

Très bel hôtel situé dans le centre ville, mais malheureusement beaucoup de bars bruyants en bas

Family