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El Roble

Spain Spain , Palencia
CERVERA DE PISUERGA, Calle Labradores
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8.0 Excellent 1,169 Reviews
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El Roble

Hotels with charm

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Hotel details

Useful information about El Roble before you book

Set in Fuentes Carrionas Nature Reserve and within driving distance of Ruesga’s Reservoir, Hotel El Roble offers a café bar and comfortable rooms with free Wi-Fi. Each room features a flat-screen TV, telephone and a private bathroom with hairdryer.

Located in the center of Cervera de Pisuerga, the hotel is close to numerous restaurants where guests can taste the local cuisine. There is also a weekly market where you will find local products.

Palencia or Burgos are just over an hour’s drive of the hotel. The beautiful fishing villages on the north coast can be reached in approximately 90 minutes’ drive away.


Located in El Roble, Fiesta Resort Central Pacific - All Inclusive is on the beach, a short 4-minute walk from Puntarenas Beach and within 2 minutes by car from Playa Boca de Barranca. This all-inclusive property is 1.2 mi (1.9 km) from Playa Doña Ana and 4.2 mi (6.7 km) from Playa Pochote.

Stay in one of 315 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.

Cable television is provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Roble?

This property has 6297 square feet (585 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available By ocean Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Additional dining fees apply to children 4-12 years old.
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Puntarenas Beach 0.3 km / 0.2 mi
Playa Doña Ana 1.5 km / 0.9 mi
Playa Boca de Barranca 4.3 km / 2.6 mi
Playa Pochote 6.7 km / 4.2 mi
Caldera Port 7.7 km / 4.8 mi
Puntarenas Marine Park 10.7 km / 6.6 mi
La Casa de la Cultura 10.7 km / 6.6 mi
Puntarenas Pier 10.8 km / 6.7 mi
Victoria Park 10.8 km / 6.7 mi
Puntarenas Cathedral 11 km / 6.8 mi
Vista Golfo Adventure Park 23.8 km / 14.8 mi
NATUWA, Macaw Conservation Sanctuary 24.8 km / 15.4 mi
Crocodile Bridge 35 km / 21.7 mi
Reserva Curu 35.8 km / 22.3 mi
Organos Beach 36.2 km / 22.5 mi

Facilities

Connecting rooms
Hotel
Wheelchair-accessible
24-hour reception
Check-in hour
Check-out hour
Bar
Non-smoking establishment
Tennis
Meal plans

Available board options

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room options

  • Room SUPERIOR Room • SUPERIOR ROO.SU
    Room SUPERIOR
    No room image available

    Room • SUPERIOR

    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    Limited room details from hotel
    Room overview
    Room type Room
    View / characteristic SUPERIOR
    Room code ROO.SU
    Occupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Facilities

    No detailed facility list available for this room.

    Room SUPERIOR

    Room • SUPERIOR

    Room SUPERIOR
    Room • SUPERIOR
    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    No detailed facility list available for this room.

    No room photos available.

  • STUDIO STANDARD STUDIO • STANDARD STU.ST
    STUDIO STANDARD
    No room image available

    STUDIO • STANDARD

    Guests: 1–5 • Adults: max. 5 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type STUDIO
    View / characteristic STANDARD
    Room code STU.ST
    Occupancy Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    STUDIO STANDARD

    STUDIO • STANDARD

    STUDIO STANDARD
    STUDIO • STANDARD
    Guests: 1–5 • Adults: max. 5 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SINGLE SUPERIOR SINGLE • SUPERIOR SGL.SU
    SINGLE SUPERIOR
    No room image available

    SINGLE • SUPERIOR

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type SINGLE
    View / characteristic SUPERIOR
    Room code SGL.SU
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    SINGLE SUPERIOR

    SINGLE • SUPERIOR

    SINGLE SUPERIOR
    SINGLE • SUPERIOR
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

  • SINGLE STANDARD SINGLE • STANDARD SGL.ST
    SINGLE STANDARD
    No room image available

    SINGLE • STANDARD

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type SINGLE
    View / characteristic STANDARD
    Room code SGL.ST
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    SINGLE STANDARD

    SINGLE • STANDARD

    SINGLE STANDARD
    SINGLE • STANDARD
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

  • Room STANDARD Room • STANDARD ROO.ST
    Room STANDARD
    No room image available

    Room • STANDARD

    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    Limited room details from hotel
    Room overview
    Room type Room
    View / characteristic STANDARD
    Room code ROO.ST
    Occupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Facilities

    No detailed facility list available for this room.

    Room STANDARD

    Room • STANDARD

    Room STANDARD
    Room • STANDARD
    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about El Roble

8.0
Excellent
1,169 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
23 Jun 2026
Elias
Un lugar tranquilo
Family
6/10
Pleasant
22 Jun 2026
Victoria
This isn't a bad resort, but it's definitely not a five-star. It's very dated. They are under construction, so hopefully that will help. They seem to be very well-staffed because there was always lots of employees walking around. The food was average. The room was clean enough but again, just showing its age so there was rust, cracks and fading. The grounds and pool looked nice, but we didn't use them. Check-in was very easy and the staff was friendly and helpful.
Partner
6/10
Pleasant
21 Jun 2026
Robert
La limpieza de todo el lugar destaca.

Lástima que algunos del personal en puestos claves (recepción y bares) no atienden de buena manera, se notan de mal humor y la manera de dirigirse a los huéspedes no es la correcta.
De aclarar que son solo algunos y no todo el personal.
Aparte de eso fue una muy grata estadía.
Partner
10/10
Exceptional
19 Jun 2026
Patricia A.
Great food and wonderful service.
Partner
10/10
Exceptional
18 Jun 2026
Jamilet
Rooms were very clean. Staff helpful
Family
6/10
Pleasant
14 Jun 2026
Alicia
El aire acondicionado de la habitación no enfría lo siguiente en las noches hace mucho calor y el abanico no funciona,la ficha p q salga agua fría se tiene q abrir muy poco la llave y es incómodo al bañarse ya q se tiene q quedar muy pegado a la pared.
Family
10/10
Exceptional
13 Jun 2026
JEREMY
Estaba bien el hotel
Family
8/10
Excellent
09 Jun 2026
Fiorella
En general las amenidades, servicio y entretenimiento muy bien. El check-in tardó mucho. A las habitaciones de la parte premium les vendría bien una renovación, ya se les nota sus años, en la reserva indicaba que tenia balcón pero era una terraza en el primer piso, con el aspecto positivo de que contaba con acceso directo a la piscina y el bar. La playa no es la mejor, el mar es peligroso, el muelle es bonito.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Mayra Lucy Lara
Las personas de recepción son muy lentas, nada atentos groseros ... nos cambiamos tres veces de habitación por problemas de fuga de agua, no servía tv. Sucia etc. No recibimos ninguna atención de su parte, sólo cambio de habitación... felicidades a los animadores, personal que atiende en los restaurantes... la comida está bien.... fuimos a festejar su cumpleaños de mi esposo pensé que le iban a cantar las mañanitas y son un poco fuera de ambiente en la cena....ése es mi forma de ver las cosas.
Partner
8/10
Excellent
08 Jun 2026
Stanley
Todo excelente, habitaciones y servicio
Friends_and_family Family
8/10
Excellent
06 Jun 2026
Sergio Vargas
I booked a room with a king bed and a queen bed. I received a room with 2 full siza beds. Not what I reserved!
Family
10/10
Exceptional
02 Jun 2026
Mariannia
The WiFi was horrible.
The tv was blurry,
Family_with_children
8/10
Excellent
30 May 2026
Brandon
Staff is great, rooms were clean, food is not the best unless you’re in the premium building.
Partner
8/10
Excellent
26 May 2026
Jessica
Las habitaciones son excelentes como siempre, casi no soy de comer pero me parece que si estás pagando un todo incluido en los snack deberían de dar las porciones que gusta de una vez, y no solo que el personal te diga solo te puedo dar un pedazo de pizza o una hamburguesa… no me gustó que le dijeran eso a mi esposo y mi papá. Ya en pandemia habíamos ido y pasó lo mismo, pero pensé que era por pandemia. Ahora volvimos a ir y sigue siendo lo mismo definitivamente no volvería
Family
8/10
Excellent
26 May 2026
Yunalisa
staff are friendly but if you need something for the room you have to go to the office because the room telephone did not work.
Partner
6/10
Pleasant
23 May 2026
Alejandra
La Habitaciónes y el baño están un poco descuidadas
Family_with_children
8/10
Excellent
21 May 2026
Ana
En general bien. El lugar un poquito deteriorado. El 90% del personal con buena actitud y buena atención.
Friends_and_family Family
10/10
Exceptional
20 May 2026
Maria
Everything was ok.
Family
8/10
Excellent
19 May 2026
Katherine
Not bad for the money! We definitely had a good time but be prepared to stand in lines for food and drinks. Pools were very nice and the location on the beach was very pretty. There is a nice pier you can walk out on as well.
Friends
10/10
Exceptional
16 May 2026
Landon
Great staff and a great resort.
Partner
10/10
Exceptional
16 May 2026
Robert
Great!
Partner
6/10
Pleasant
15 May 2026
Allan
The food and exterior is fine but the hotel shows the ages on it.
Family_with_children
6/10
Pleasant
15 May 2026
Elber
The exterior and Food is good, but the room has a condensation issue, this is not good and makes the room and the hotel to show the ages
Family_with_children
6/10
Pleasant
13 May 2026
Ana Luisa
The evening show was great. There were a lot of choices with the food. The staff were friendly and helpful.
There were limited washrooms and one was closed most days. The pool smelled like pee. Renovations outside our room for the duration of our stay were noisy and dirty. WiFi is slow and all amenities info is online, so access to the needed information was lacking.
Family
6/10
Pleasant
08 May 2026
Marco Antonio
Mejorar en muchas áreas.
Family
10/10
Exceptional
07 May 2026
Rosaura
La comida
Family_with_children
10/10
Exceptional
03 May 2026
FLORIANE
The room was implacable and all staff have been extremely friendly, polite and very attentive. The food was varied and very nice every day.
Good list of cocktails and the bar staff would also happily give you something that is not on the list or make all the twists you asked for, and they would remember you even though the resort was very busy.
Didn’t use the parking so cannot comment on that.
We had a perfect 8 night stay and would very happily return to the resort.
Partner
10/10
Exceptional
01 May 2026
Jose
Muy bueno
Partner
10/10
Exceptional
01 May 2026
Luis F
Excellent staff and nice place to visited, definitely I’ll be back in my next trip.
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
ALEXANDER
La comida de los restaurantes con reserva excelente pero el bufet deja mucho que desear ya que los platos no están bien elaborados y con poco sabor.

La atención del personal excelente, fue lo mejor, siempre amables y atentos.

Al menos en mi habitación habían una cantidad muy grande de mosquitos (mate al menos 30 - 40), otros insectos pequeños y hasta una pequeña cucaracha.

El baño no olía bien, y la puerta del baño deja pasar toda el agua cuanto uno se baña por lo que hay que secar todo el piso luego.
Partner
2/10
Poor
26 Apr 2026
Esteban Hernández
Tuve una experiencia terrible con el restaurante premium, soy alérgico al chile picante y en una de mis comidas me sirvieron un caldo (dicen sopa de mariscos) que venía un camarón y otra cosa, resultó ser que la otra cosa era un chile picante entero que estalló en mi boca cuando intenté comerlo sin saber que era… un grupo de meseros se reunieron a reírse y al increparlos por lo sucedido se burlaron en mi cara… de las peores experiencias que he tenido en un hotel o restaurante.
Family
8/10
Excellent
24 Apr 2026
Maninder
Staff was helpful. Building is showing age but amenities seem to be good. They are trying to take care of the property. Buffet was good and being all inclusive you don't have to worry about anything
Partner
10/10
Exceptional
24 Apr 2026
JOSUE
Conveniente
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Kenneth
Ok
Friends
4/10
Poor
17 Apr 2026
Amanda
If you are visiting for your first time to Costa Rica this is not the place. When we checked in at midnight we walked to our room, that was farthest from front desk, and the keys did not work. Had to walk back to get keys that worked then the door latch on the inside caught so we had to Jimmy it open. The rooms were not well maintained and the doors did not seal so bugs would crawl in the room and we would have to kill at least 5 bugs a day. The shower only had hot water so could not adjust the water temperature. The staff was not helpful at all and no one seemed to really know what was going on. No instructions were given to us that we had to make a reservation to use the restaurants for dinner. We went to have dinner the first night and only 1/3 of the tables were full. They would not seat us simply bc we did not have a reservation. There were only 2 of us. We paid for the premium to be able to eat at the restaurants. We tried to make reservations the next day and got declined on the app. Went to the front desk and had to wait then found out to make reservations we had to talk to someone else the front desk could not help. They had plenty of open times so there was no reason for it to have been denied when we tried on the app we were told to use. It seems more like a local vacation spot not for visitors from other countries. You get what you pay for here. Worth spending the extra money for a better experience. The views were great.
Partner
10/10
Exceptional
15 Apr 2026
Patrice
Safe
10/10
Exceptional
13 Apr 2026
Daniela
Muy lindo todo la atención 10 de 10 la habitación exc la comida muy buenas en realidad todo muy bueno
Partner
4/10
Poor
12 Apr 2026
Esteban
Not even water in the honey moon room, no VIP bracelet available
Partner
6/10
Pleasant
12 Apr 2026
Kimberly Ann
Bar rarely open
8/10
Excellent
11 Apr 2026
Josue
Normall
Friends
10/10
Exceptional
10 Apr 2026
Milena
I really liked the customer service, the beach is not as beautiful as others but the activities, the food, the shows and the staff were great. The room was also amazing, my kids loved the slide in their bed. I will definitely come back
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Daniel
2 camas para 3 personas fue incómodo.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Esther
Good AC
Friends
8/10
Excellent
05 Apr 2026
Sandra
yes
Family_with_children
4/10
Poor
02 Apr 2026
Lucia
The pools were filthy, on the border they had a layer of something greasy.

The room was “premium” it had an exclusive pool. the shower didn’t worked properly. No AC control. There were bedbugs. The balcony was nice

The food in general was bad, in some cases disgusting… when I asked for some ingredients for allergy they didn’t know and didn’t bother to follow back.

The kids animation was good
Family_with_children
4/10
Poor
28 Mar 2026
Gloria
The elevator was broken, the air conditioning wasn't working properly, and the guest in the other room was drunk and shouting.
Family_with_children
10/10
Exceptional
25 Mar 2026
Jenny
excellent
8/10
Excellent
23 Mar 2026
Robert
Llegue con tiempo, tardan en hacer check in.
Si deseas reservar uno de los restaurantes a la carta, debes hacerlo muy temprano y no espere a que te respondan, debes revisar por tus medios.
Family
10/10
Exceptional
21 Mar 2026
Jose
Nice trip
Partner
8/10
Excellent
21 Mar 2026
Joanne
This hotel was a great find - but keep in mind that we stayed in the upgraded area, building 3. We did hear people complaining about building 1.

Everything was well looked after, the food was good, the grounds are lovely and the pools are terrific. I would definitely return.
Partner
10/10
Exceptional
18 Mar 2026
Barbara
Our needs were very well met. The pool activities were great fun. i enjoyed the Salsa and Merengue dance class with Ashley and Gustavo and the pool water aerobics classes were great fun. Lulu and others were great instructors.

I am on some medicine that needs refrigeration, and the staff brought me a medical refrigerator so I could get my medicine during the stay. They went above and beyond to take care of us.

The nightly dance shows are stupendous! We couldn't catch all the comedy dialogue in Spanish, but it was fun anyway, and the dancers and splendid costumes were amazing.
Partner
4/10
Poor
16 Mar 2026
Krista
The overall interior maintenance of the rooms was poor. The staff were not polite nor accommodating, the check-in and check out was disorganized and inefficient. The night shows were entertaining and the bar staff were great!
Family_with_children
10/10
Exceptional
13 Mar 2026
Janice
The pools and grounds were beautiful .
We loved watching the sunset every night at the pier.
8/10
Excellent
13 Mar 2026
Todd
Ocean was visible from room...staff was friendly...no coffee available on property til 7 or 7:30. Not sure if we were habitually too late but tried to make reservations multiple times, sometimes days in advance, for the on site restaurants only to get rejected every time but one. Did not use many of the amenities as we were always out adventuring in the country and had no need for any of the amenities.
6/10
Pleasant
13 Mar 2026
bonnie
If the windows weren’t a disgusting mess we could have seen the ocean.
It’s the best hotel in the area but the property is very worn.
10/10
Exceptional
09 Mar 2026
Catherin
Muy bueno
4/10
Poor
08 Mar 2026
Laicy
The location was great, the beach was beautiful. The room had extensive water damage and smelt like mold. The pool was dirty - milky water, stunk, and lots of tree debris. Lots of parking which was great and we could use the amenities while waiting for our room after an early arrival. The restaurant food was great - only with a reservation - but the buffet was not. We will not return.
Partner
10/10
Exceptional
06 Mar 2026
James Everett Laxson
We had the perfect room located in the Premium section. The staff was incredible, Stephen, Christian, Jimmy and Javier to mention a few of the bartenders. Shirley and Tiffany were the hostess with the best personalities at the premium restaurant. We had the most incredible time and cannot wait until our return.
Family
6/10
Pleasant
06 Mar 2026
Marisol
Great food, family friendly
8/10
Excellent
05 Mar 2026
Roger
The resort was good, staff was friendly nothing wrong with it
Partner
8/10
Excellent
04 Mar 2026
Caitlyn
Overall the stay here was very enjoyable. It is an older resort, but it is clean. The beaches do not have chairs / loungers on them. There were no people on the beach / in the ocean when we were there. So expect the pools to be busy.
Family_with_children
4/10
Poor
01 Mar 2026
Wendy
Not enough staff were English speaking. Always told us, \"no speak English\". Couldn't get reservations on your app, always said rejected, unless we went and seen a guy. No bacon for breakfast was a disappointment. Activities and entertainment were always in Spanish which you couldn't understand. Food was good.
Friends
10/10
Exceptional
01 Mar 2026
Karol
Clean areas and nice staff
Friends_and_family Friends
4/10
Poor
01 Mar 2026
Priscilla
Sinceramente pagamos el premium y no sentimos ninguna diferencia con el regular. Nunca conseguimos campo para cenar en alguno de los restaurantes a pesar que reservabamos temprano. Nos dieron habitaciones normales porque no habían premium, que todo bien pero no compensó con el resto del trato.

Dimos la queja en recepción pero no nos tomaron en serio honestamente. Somos un grupo de 10 viajeros que pagamos $3000 y nos faltó. El staff muy amable y la comida estuvo bien.
Friends
6/10
Pleasant
27 Feb 2026
Pragash
I recently stayed at this resort and was unfortunately disappointed by the experience. While there were a few highlights, the systemic issues with service and maintenance made for a stressful vacation.
Service & Communication:
The resort appears to cater almost exclusively to local guests. As an international traveler, I found the staff to be unresponsive and hesitant to assist. The biggest frustration was the à la carte restaurant booking system. It is completely unintuitive; when I reached out via WhatsApp, I was told to see Guest Services, who then simply told me to use the (non-functional) web link. This \"loop\" made dining much more difficult than it should be.
Room Condition:
The rooms are in desperate need of an update. Our shower head did not work properly, the balcony door was non-functional, and despite being a \"resort,\" our mini-fridge was never once restocked during our stay.
Dining & Coffee:
The food variety is very limited, with only slight variations day-to-day. Most surprisingly, there was no fruit served at lunch or dinner. For early risers, be aware that there is no dedicated coffee station; you have to wait for the buffet to open at 8:00 AM, and even then, there is no espresso-style coffee available.
Entertainment & Activities:
All evening shows are conducted only in Spanish with no English translation. Additionally, there were no water equipment rentals or organized activities available on-site, which was a letdown for a beach destination.
The Highlights:
T
Family
10/10
Exceptional
26 Feb 2026
Eugene
The room was nice and spacious the resort was beautiful and the food was decent as well my only complaint was that they don’t serve bacon at all for breakfast I understand it’s a different country but the option would be nice. 9/10 though truly a beautiful place to stay I enjoyed myself
4/10
Poor
20 Feb 2026
Ines Eneida
Your customer service lines are terrible.
8/10
Excellent
10 Feb 2026
Oscar
El aseo es bastante bueno Y el personal muy amable
Partner
10/10
Exceptional
03 Feb 2026
Kelly Widrick
Beautiful resort, helpful staff, and good food choices. Safe atmosphere…
Leisure Family
2/10
Poor
01 Feb 2026
David
The rooms are in very poor condition, with a lot of physical damage and a dirty appearance. The restaurant and bar staff are not friendly.
Friends_and_family Family
6/10
Pleasant
29 Jan 2026
Robert
The hotel was very clean, food was good and the staff amazing. My reservation was for a king bed room but I received the 2 double bed room. They did try to change my room but found the king room dated and in disrepair. The hotel wifi was terrible. They have rules like can’t leave your towel unattended on a chair by the pool before 8:00 AM. If you do they may bag it and take it away. We found our belongings at the tool hut. Sun comes up a 6:00 AM. They are very punctual. If a bar opens at 4:00 PM. Don’t try to get a drink at 3:58. Stuff like that. I don’t think we would go back to this hotel.
Leisure Partner
2/10
Poor
28 Jan 2026
Nacya
Very horrible room if u don’t speak Spanish don’t even attempt to stay here they don’t make accommodations for people who speak English . Some staff is a bit rude at front desk
6/10
Pleasant
28 Jan 2026
WILLIAM
Yes
10/10
Exceptional
27 Jan 2026
Angie
The staff were very friendly. All wore hair nets. Rooms clean. Good selection of food.

Internet is terrible, check in was very poor.

Fortunately chatgpt told us all we need to know about the different restaurants we could go to or we wouldnt have known any of that.

Kids club was very good
Leisure Family
10/10
Exceptional
27 Jan 2026
Megan
Resort was very clean, it was obvious that the worked hard to keep it that was constantly. Staff was always super nice and welcoming. Security was always present but subtle about it. Everyone we talked to was always helpful in every way they could be. The food was all good with nice dinner reservations available at all 3 different restaurants on site. They all served very nice, very flavorful different styles of food, and the buffets the had were good too. We loved the place and will be back!
Leisure Partner
6/10
Pleasant
23 Jan 2026
Edgar
Everything you want to do you must wait in line. The food is abundant but certainly not top shelf. The help is very courteous and helpful. The problem is in the management. They seem to have a lack of staff at the places like check-in, bars, and certain spots in the restaurants where it is obvious that they want the inconvenience to be great so people do not wait for the good food items like meat.
The pools are full of kids. If you have children, this is a great place. If you are looking for a quiet more refined place, this isn't it.
10/10
Exceptional
18 Jan 2026
Candice
It was great! Everyone was very nice and the food and drinks were good too!
Leisure Family
2/10
Poor
16 Jan 2026
Jason
The entire resort was nothing short of terrible, from check-in, to service, to staff, to amenities, to food and let’s not start on the accommodations. TV doesn’t work, noise from construction, room not as booked and paid for etc etc etc. Stay Clear. Never write reviews but don’t want anyone to have such a terrible experience as we did.
Leisure Friends
10/10
Exceptional
15 Jan 2026
Alonso Chaves
Dar mantenimiento al jacuzzi no funcionaba... no pudimos aprovechar
10/10
Exceptional
15 Jan 2026
Maria
This was exelente
Good service , friendly staff
In general I like everything very clean

8/10
Excellent
13 Jan 2026
Gloria
More activities more adults . Bad idea : Close the pools 8 pm why ???
2/10
Poor
30 Dec 2025
Joseph
The condition of the room was not as advertised at all on the website and overall the stay was not close to what a resort should resemble. The room had roaches and ants inside. Furthermore, the cleaning services were not provided on a timely basis and needed to be requested, meaning that we were left for many hours during the day with the room in unsuitable conditions, leading to further bugs entering in the room. The handle on the sliding door broke twice and the door was
10/10
Exceptional
28 Dec 2025
Latoyia
Everyone was great especially Steven the Bartender
Leisure Family
10/10
Exceptional
23 Dec 2025
Azalia
Property outdated
10/10
Exceptional
13 Dec 2025
Claudia
The staff is very welcoming and attentive, the rooms are clean and
8/10
Excellent
13 Dec 2025
Daniel
El área premium tiene un muy buen servicio de comidas y las habitaciones son cómodas.
Leisure Partner
10/10
Exceptional
03 Dec 2025
Dr Lilliam
G
8/10
Excellent
16 Nov 2025
Karen
The resort and amenities were great. The service was poor and most staff were not welcoming or helpful.
Leisure Partner
2/10
Poor
02 Nov 2025
Aaron
The stay was horrible it was misleading nasty wasn't what I expected never will I go again. On scale of 1 to 5 star it doesn't get a star period.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Julio
Muy atentos, buen servicio. Una excelente estadia
Leisure Family_with_children
6/10
Pleasant
30 Oct 2025
Linda
One room the tv had to be replaced, the lights had a problem and the shower leaked. Another room the bathroom door wouldn’t shut.
Friends_and_family Friends
8/10
Excellent
28 Oct 2025
Lakyna
Room was very clean! Fresh clean smell throughout hallway the entire 6 days. Bar could’ve had better options but it was ok. The staff was very friendly and welcoming. The beach view wasn’t the best during our stay due to it being the rainy season. Water was muddy because of clouds or something that was explained. The sunset view is AMAZING on the pier.
Leisure Partner
2/10
Poor
12 Oct 2025
Diego
The room assigned to us was in poor condition. The toilet did not flush properly, and the bathroom door remained ajar with no option to close or lock it—an issue that significantly affected our privacy.

The beds were uncomfortable, and the room lacked sufficient pillows, making it difficult to rest.

Most concerning was the attitude of the front desk staff, who were dismissive and unwilling to assist when we raised these concerns.
Leisure Family
10/10
Exceptional
12 Oct 2025
Mileidy
Renovation on room
Leisure Partner
6/10
Pleasant
08 Oct 2025
geeta devi
When we first arrived the woman at rhe front desk was not very friendly and helpful...my room toilet was cery dirty and shower wasn't working properly...my son's room the shower wasn't working...my daughter's room, her toilet wasn't working...i called the front desk and it took 20 minutes before someone answered...The cleaning lady for our rooms came late everyday...The restaurant staff were amazing and very friendly...the front desk kept canceling our dinner reservation...the same woman from the first day at check in canceled our reservation and told us to eat at rhe buffet...then she didn't give us a ticket for the next day reservation...too many issues 😉
Leisure Family
10/10
Exceptional
07 Oct 2025
David
Great
10/10
Exceptional
07 Oct 2025
David
Great food and service
4/10
Poor
28 Sep 2025
Marco
No clear direction on what line to take to check in. The check in process was very long. The place is very crowded. The facilities are nice. Staff is friendly
Leisure
4/10
Poor
13 Sep 2025
David
Been to many all inclusive and this one was the worst I’ve been too. I’m easy to please and am not a picky eater but the food here was so bad. Only place open was the buffet, the definition of quantity over quality. Mostly cold and tasteless food, we ended up leaving the resort early to go find food because the buffet and beach bbq snack bar was so terrible. Property was in decent condition but is in a need of a remodel, felt old and neglected. Staff were mostly good, attentive but unmotivated and I can’t blame them
Leisure Partner
8/10
Excellent
09 Sep 2025
Charles

Birthday celebration

Good stay....check in was good...no major language barrier....nothing against this hotel..but I would seriously suggest travelers stay in a regular/non resort hotel...you will save tons of $$...just my $0.02. Again, our stay here was good...but way too pricey...this is the only resort West of San Jose...in the Puntarenas area..I would also recommend staying on the Caribbean side of Costa Rica...East of San Jose...the beaches are white and the water is a vibrant blue...on the western side...(which is where this hotel is located)...the beaches are black and the water is dark...can't say I didn't like it...just not something I'm used too...this is caused by active volcanoes in the area....again...nice hotel...but I would look at other options....preferable on the Caribbean side of the county...incredible staff....
Partner


Hotels Nearby

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Parador de Cervera
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Parador de Cervera

CERVERA DE PISUERGA, Carretera De Resoba, KM. 2.5

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Enjoy stunning views from the terrace and garden of this hotel, which offers complimentary Wi-Fi, concierge services, an arcade/game room, and gift shops. Savor Mediterranean cuisine at the RESTAURANTE DEL PARADOR with garden views, or take advantage of room service (limited hours).

Unwind with a drink at the bar/lounge. Buffet breakfast is available daily (fee applies).

For business travelers, there's a business center, express check-in, and express check-out. The hotel also boasts 2, 583 sq ft (240 sq m) of event space, including conference space and two meeting rooms.

Self-parking is available (fee applies). Each of the 80 guestrooms features a minibar, complimentary Wi-Fi, satellite TV, a private bathroom with a bathtub, complimentary toiletries, a bidet, a phone, and a safe.

Daily housekeeping is provided. The hotel is situated near Natural Park of Fuentes Carrionas and Fuente Cobre-Montaña Palentina (0.

8 mi), El Robledal del Oso – Parque de aventuras (1. 4 mi), and Tejeda De Tosande (5.

2 mi).

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4 STARS

Parador de Cervera

CERVERA DE PISUERGA, Carretera De Resoba, KM. 2.5 | Show on Google

~ 2 km from El Roble

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Hotel El Molino de Salinas
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Hotel El Molino de Salinas

SALINAS DE PISUERGA, Paseo Del Molino S N

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Enjoy stunning views from the terrace and garden of this charming hotel in Salinas de Pisuerga. Make use of complimentary Wi-Fi, and relax by the lobby fireplace.

The hotel offers a restaurant, coffee shop, and bar/lounge, as well as room service during limited hours. A buffet breakfast is available daily (fee applies).

Each of the 15 guestrooms features a flat-screen TV, private bathroom with complimentary toiletries, and a desk. Free self-parking is available onsite.

Explore the nearby Natural Park of Fuentes Carrionas and Fuente Cobre-Montaña Palentina and El Robledal del Oso – Parque de aventuras, both within a 15-minute drive.

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3 STARS

Hotel El Molino de Salinas

SALINAS DE PISUERGA, Paseo Del Molino S N | Show on Google

~ 9.93 km from El Roble

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