Home2 Suites By Hilton Salisbury

2/10

Poor

18 Mar 2026

Collin

I spent premium money and what I got in return was a dirty room, lights that didn’t work, bodily fluids on the computer chair. I took pictures for reference disgusting. I would never spend my money to stay at a home too sweets ever again I filed a complaint after my stay and I still haven’t gotten an update or any kind of return contact for my complaint.

Self

10/10

Exceptional

09 Mar 2026

Will

Yes

Family

10/10

Exceptional

25 Feb 2026

RIchard

Room was spotless. Very clean.staff very nice

8/10

Excellent

16 Feb 2026

rahsaan

Decent stay as always
I usually stay in 201. I wis maintenance would fix the holes in the ceiling so bugs would stop entering. Also need to fix all the rust on the wall in the shower area it’s not appealing to see. Housekeeping is a little lazy. Found hair all over and bathroom was cleaned good upon arrival or during the stay when she came back

10/10

Exceptional

14 Feb 2026

Brian

Fast and friendly front desk. Clean comfortable room with amenities including a mid-size refrigerator with freezer, deep kitchen sink, coffee mugs. Large walk-in shower with ample water pressure. Mattress and pillows were comfortable and the hvac unit provided comfortable temperatures quietly throughout the room.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

anthony

Great all around

10/10

Exceptional

11 Feb 2026

Robert

Great room, spacious, clean. Staff helpful and friendly. Very good complimentary breakfast!

Partner

8/10

Excellent

28 Dec 2025

Amy

The staff was very nice

8/10

Excellent

28 Dec 2025

Glenn

Nice staff clean

Partner

2/10

Poor

23 Dec 2025

Albertina

Lack of Management and lack of common courtesy was on full display at the property. Asst manager D white was completely non chalant

10/10

Exceptional

24 Nov 2025

Radhika

Yes

4/10

Poor

09 Nov 2025

Cassandra

We were given the wrong room. We reserved a suite with two queen beds and pull out sofa. Instead, we were given one bed with pull out sofa with accessible bathroom that could've been given to a disabled guest. We told the desk about the discrepancy but wasn't moved or given any consideration.

Friends_and_family Family

2/10

Poor

30 Oct 2025

Tracie

Do not stay here! It is unsafe! We had our car broken into and the police asked us why we were staying there. In one night 11 cars were broken into!!! The hotel is nice. The staff is great. The location is right off the interstate and is apparently prone to break ins. We lost property in excess of $2600 and we parked under a light near a camera. There is a sign that says video surveillance, well not in our case… they said it didn’t go that far….

Leisure Partner

6/10

Pleasant

24 Sep 2025

Andrew

Check out was confusing. The employee kept punching numbers into a calculator and I had no idea what was going on. I don’t even know how much I was charged.

Business

10/10

Exceptional

21 Sep 2025

Milena

Clean room

Leisure Family

2/10

Poor

20 Sep 2025

zack

Th

8/10

Excellent

14 Sep 2025

wendy

Staff was extremely friendly and helpful. Room was bright..large and clean. Convenient with great coffee and breakfast. Another great Hilton property.

Leisure Family

4/10

Poor

07 Sep 2025

Sara

I did not like the experience I had booking with Expedia your hotel. I paid in full with Expedia. The hotel wanted to charge me over $600 again for teh room and told me to deal with Expedia. You cannot get anyone on teh phone. It took me 1 hr 45 minutes to check in and that was wasted time on my vacation. Ruined the whole weekend. I kid you not. The front desk clerk was very kind, but horrible experience.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Barbi

M & B Butler from Tennessee

Came to area for a Wedding, always alittle scarey trying to find a nice Hotel when you are not familiar with area. But this one was perfect in every way, from Friendliness to Cleanliness!! You get my Vote!!

Partner

10/10

Exceptional

01 Sep 2025

Kenton

It was what expected

10/10

Exceptional

16 Aug 2025

Kim

The Peloton in the gym and the breakfast!! LOVE IT!!

10/10

Exceptional

10 Aug 2025

Robert

This is my 2nd time staying at this location and whenever I go to Salisbury North Carolina I will be staying there.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Verified traveler

We enjoyed our stay. The hotel was very clean and comfortable. We truly enjoyed the variety of breakfast options and it was delicious. The service and hospitality was amazing. Lastly, we liked the location. We were not far from stores. If we are in the area again, we will definitely go back.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Andrew

Nice hotel

I’ve been to the hotel many times nice day comfortable rooms cold breakfast offerings are fine. The hot offerings are on lunappetizing. They look like freeze dried eggs and stuff like that. Also, the coffee is terrible. I made the point to the hotel many times it should install a cub, but that suggestion has been unheeded

Business

10/10

Exceptional

06 Aug 2025

Jeff

.

10/10

Exceptional

17 Jul 2025

Christopher

Nice hotel always enjoy my stay here

Leisure Partner

10/10

Exceptional

11 Jul 2025

Courtney

This is my go-to hotel whenever I'm in Salisbury. The staff is always kind and friendly. The rooms are on the larger side, clean, and always stocked with what I need to have a great trip. Location is convenient from the highway and easy to get around to visit family.

On our recent trip, where my family and I experienced significant travel delays with airlines, thus causing us to get into Charlotte at Midnight. I was able to call the hotel and speak to a kind gentleman at the front desk to let him know we would be checking in very late. We got to Salisbury around 1:15 am. Were greeted with a friendly smile, by name, and promptly given our room. The beds were so comfortable and helped us rejuvenate ourselves for the next day.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Nora

Great stay!

Wonderful staff, came in later after a long drive. The staff at the counter was very sweet. Check in was fast and simple. Made it to the room. Check out was easier than that. Room was very clean. (Biggest thing i always look for)

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Richard Carl

It was a one night stay to visit relatives and unfortunately, we arrived late. The staff was courteous and helpful. The accomodations were very nice and would be favorable to a multi day stay.

Partner

8/10

Excellent

17 Jun 2025

Leslie

While the surrounding areas were not the prettiest the hotel itself was great and we would stay there again

8/10

Excellent

04 Jun 2025

dolly

Good for an overnight

Leisure Family

10/10

Exceptional

01 Jun 2025

Tatiana

Awesome

10/10

Exceptional

01 Jun 2025

Tatiana

Great

10/10

Exceptional

01 Jun 2025

Laurie

We stay here every time we are in the area! Clean, Great service, friendly staff and everything you could want in a home away from home.

Leisure

8/10

Excellent

26 May 2025

Amy

Nice, clean and customer friendly.

Leisure Family

10/10

Exceptional

26 May 2025

Verified traveler

I enjoyed my stay.

Friends_and_family Friends

10/10

Exceptional

09 May 2025

Arif

Friendly staff and a great stay, thank you!

10/10

Exceptional

28 Apr 2025

Michele

Best Hotel Ever!

Everything was amazing! So many amenities, breakfast was delicious and bountiful, beds and pillows soooo comfortable, suite was so spacious and well supplied … would definitely choose the hotel chain again!!

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Venus

No complaints.. stayed for one night and every was as it should be

10/10

Exceptional

21 Apr 2025

Todd

Salisbury

We had a really great stay.
The only problem was the conditioner
Bottle fell off the shower wall in the middle of the night and scared the bejesus out of us.
The accommodations were great, service
Was great , all in all a great experience.

Partner

10/10

Exceptional

20 Apr 2025

Rigoberto

Clean place

Family

10/10

Exceptional

14 Apr 2025

Ashley

I love the fact that they had

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Danielle

A huge shout out to Ms. Lori for being the most wonderful and helpful receptionist that we have ever had the pleasure of interacting with!

I made a mistake when reserving our room, and Ms. Lori went out of her way to make sure that we got everything fixed - even though it wasn’t the hotel’s fault.

As someone who has worked for years in hospitality services, I was in awe of her “second mile” service. Thank you again for everything, Ms. Lori! It was such a pleasure getting to meet you! ❤️

Leisure Family_with_children

6/10

Pleasant

26 Mar 2025

Shiesha

The breakfast was terrible. They are better off not having the free breakfast at all.. Only one elevator works

Leisure Family

10/10

Exceptional

23 Mar 2025

Juan

Everything was great my family enjoyed the staying 👍

Friends_and_family Family

10/10

Exceptional

15 Mar 2025

Elayne

Home2 Suites is our favorite place to stay!

Leisure Partner

10/10

Exceptional

06 Mar 2025

Melinda

We’ve stayed at this property twice now to go to the Polar express. It’s very nice for families with multiple children as there’s a sleeper sofa in the room and also a curtain! The staff have been very nice each time and the rooms are always clean. It is right next to the interstate so it can be a little noisy at times but not overwhelmingly so.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2025

Cynthia

The room and kitchenette were well outfitted and my husband kept remarking how clean everything was. We will look for other Home2 hotels in the future.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Shane

The overnight stay was perfect. Very clean and staff was amazing.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Santrell

Quality and comfort

I was so impressed with the cleanliness and facilities. This is my first time in Salisbury that I found a hotel that I was comfortable and not afraid to lie on the bed.

Friends_and_family Family

4/10

Poor

02 Feb 2025

kim

Poor!

It was not comfortable, no heat! Was blowing cold air, no hot water for shower, lukewarm, lights didn’t work in kitchen area, was too tired when we got there to call anyone, we turned heat off completely, but the final straw was no hot water! Froze getting out of shower. We payed good money for this room, evidently hotel is more concerned with saving money and customers not being comfortable, will not recommend!!!! Will never stay at a Hilton again!

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Andrew

We will be back

Nice quiet comfortable

Friends_and_family Family

8/10

Excellent

31 Dec 2024

Maddison

We had issues with checking in but the general manager at the property called to see what happened and made sure that we were happy. He corrected the issue and we enjoyed the rest of our stay. I would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2024

Chad

Very convenient property with easy access to 85 and Jake Alexander Blvd. Super clean. Only missing item is an on-site EV charger.

10/10

Exceptional

18 Dec 2024

Heather

Clean and friendly. Worth the money. Right off the highway and breakfast was the best I've had at any hotel so far and it was included.

Leisure Family_with_children

4/10

Poor

15 Dec 2024

Richard

Not worth expense!

The hotel itsel is very clean & Nice staff
But you get charged for parking $11 dollars a night which is ridiculous & not warned up front.

Backside of parking is adjacent to 2 low motels which had lots of yelling, fighting all through out the Night!

Bed are very hard!

Save yourself some money and go to Hampton Inn.!

Friends_and_family Family

2/10

Poor

13 Dec 2024

Sakinah

A disappointment

They charged my card at check in. Key pad said approved. The money came out my account then the hotel clerk tell me it was declined on THEIR END and that i couldnt check it. They told me to call my bank and confirm it went through. Bank confirmed and they still would not let me check in after THEY (hotel) already took my money. I was not from the area. I had to drive hours late at night back home with my toddlers that was fussy and tired from the day events. Now im out of money hotel took from me that i must wait however long for the dispute to be complete

8/10

Excellent

06 Dec 2024

Gary

Room size

Leisure Partner

10/10

Exceptional

02 Dec 2024

Davena

Very Friendly staff and great customer service

10/10

Exceptional

01 Dec 2024

Carlos

Quite and clean.

Leisure Family

4/10

Poor

01 Dec 2024

Jacquelyn

Disappointing and deceptive fees

Very disappointing stay. I usually stay at other brand hotels but decided to try this brand due to room size needs. Booked my stay long ago and was charged a random charge after the fact. $11.77. Called and was told it’s a new parking fee just enacted. I booked before the “new” fee and should not have been charged. Parking and parking lot entrance is terrible. You have to turn around at another hotel to get back onto the road to get into entrance. Overnight Road noise is awful. I was awake until 2:30@am due to road noise, police sirens, motorcycles revving. This place is not for families seeking to stay due to the train venue nearby. Do not recommend. Did not have enough bedding for sofa bed and attendant was annoyed when I came down to get some bedding bc “she was the only person working”. Breakfast was ok. Rust stains in bathtub and shade barely shut and the automated closer malfunctioned. We made it work. I am not one to complain but being charged an undisclosed fee put me over the edge.

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

Lisa

The room was wonderful! The bed was very comfortable. Ms Lori at the front desk was very very helpful and friendly!!

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Robert

The only issue is lady bugs coming through the vents in the room. Other than that the hotel was excellent.

Leisure Family

10/10

Exceptional

23 Nov 2024

Anatilde

Courteous Service

Leisure Family

10/10

Exceptional

21 Nov 2024

Teresa

Right beside 85 but easy to get in and out

Leisure Family_with_children

2/10

Poor

13 Nov 2024

Verified traveler

Terrible experience

We had to wait over 1 hour to check in because they were short staffed on cleaning crew. Check in was suspicious because they act like it was my fault they couldn’t see where the booking was paid for. That was my 1st clue to how checking out was going to go. When we were checking out they wanted to to pay AGAIN and do THEIR job and call and figure out where their money was. Terrible customer service and we will never stay again. From now on we will be paying extra to avoid hotels.

Friends_and_family Family

8/10

Excellent

11 Nov 2024

Richard

The property and staff were very cordial. We liked the option of being able to purchase food/beverages and put on our room account and the breakfast buffet was very good!!! but a couple of things weren't very good: Most hotels we stay at have a physical guest directory in the rooms that has a channel guide for TV - apparently Homes 2 doesn't offer local channels? not sure. Also, accessing internet was too tedious and apparently there's a charge for internet? - my wife had to use hotspot on her phone. Overall, it was a good stay but these few minor things made it not excellent.

Leisure

10/10

Exceptional

05 Nov 2024

Elizabeth

Check-in and out was super fast and easy. Loved the layout. Beds and pillows were so comfortable. Great water pressure. Excellent amount of space. Ample parking - however, most of the spaces were too narrow. I did have a large SUV, but I noticed the smaller compact cars were still squeezed between the lines.

Friends_and_family Family

8/10

Excellent

31 Oct 2024

DeAnna

Pros, cons & side note. Overall Great Stay!

Pros: Clean functional room with the amenities of a small apartment. Front staff was nice. I did like the text check ins you can opt into.

Cons: This doesn’t take away from my cleanliness rating, but the office chair, was filthy and very worn. I avoided sitting on it. Others have made comments regarding the office chairs in their rooms… come on Home2, please acknowledge this as an eyesore. The bed was very very firm. After the first night my husband and I woke up sore our last 2 days.

Side note: The breakfast was overall okay. I don’t expect 5 star quality from an included hotel breakfast but the microwave bacon was a let down for sure.

Partner

4/10

Poor

25 Oct 2024

Tonia

Property was really basic for the price. I paid 162.00 for a 1 night stay the price was outrageous

4/10

Poor

21 Oct 2024

Steve

Nothing worked and many of the employees were rude or standoffish towards us

Friends_and_family Family

10/10

Exceptional

21 Oct 2024

Nicole

Stayed here for 2 nights and it was very clean and staff was very nice.

10/10

Exceptional

09 Oct 2024

Leslie

This is a Beautiful property and the Breakfast is Niiiicce!!!

Leisure Family_with_children

10/10

Exceptional

05 Oct 2024

Joseph

Property not as clean during prior visit during COVID.

Leisure Partner

10/10

Exceptional

04 Oct 2024

valorie

Comfortable and quiet for 1 night. Staff were friendly.

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

Sarah

The rooms were very clean and the staff was kind and helpful! Definitely recommend!

Leisure Family_with_children

10/10

Exceptional

27 Sep 2024

Robert

Excellent stay

It was a great experience very clean and new

Friends_and_family Family

8/10

Excellent

25 Sep 2024

glen a.

Property convient to our training location.

8/10

Excellent

25 Aug 2024

Jackie D

Some in our group didnt get the room type they reserved which was very frustrating for them and they weren't given a discount for the errors.
But overall it was a nice place to stay.

Leisure Family

8/10

Excellent

12 Aug 2024

Katie

Best staff

Very clean hotel. Staff was super friendly and helpful. The breakfast was good. The only part of the hotel I wasn’t a big fan of was the bed. It was a little wore out and you could feel the springs. Definitely needs a new mattress.

Partner

8/10

Excellent

04 Aug 2024

C

Very nice! Mattress was not good this time but I think I would stay again for sure.

Leisure Family

10/10

Exceptional

31 Jul 2024

Michelle

We had a great stay!

Leisure Family

8/10

Excellent

21 Jul 2024

Valerie

This is a very good place to stay but there is not enough parking when they offer rooms to work crews. The trucks took up double their size and parking wasn't good. The breakfast is above average and very good. The only issue not fixable, It is right next to the highway and very noisy on the highway side when a loud muffler guns it.

Leisure Partner

10/10

Exceptional

19 Jul 2024

liana

I stay in this hotel more than five times already that’s why I book in the same change when I went to Wilmington, but I was disappointed in the Wilmington hotel . Love the Hilton home suites in Salisbury NC The management is wonderful

Business_and_leisure Family_with_children

10/10

Exceptional

19 Jul 2024

Erieka

Staff was very friendly

Leisure Family

10/10

Exceptional

15 Jul 2024

Cristina

Great Stay!

Room and hotel in general were very clean! Staff were kind and helpful. Beds were comfy.
Definitely recommend!

Leisure Family

10/10

Exceptional

14 Jul 2024

Gary

Was there at check in time (3:00) and had to wait an hour for a room. Other than that it was a good visit!

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

KATHLEEN

Very convenient suites property. We stayed in a one bedroom. Huge bathroom, big vanity and shower. Mini kitchen will full size appliances. Comfy living room.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Patricia H

This was a super nice and clean place to stay. The room I stayed in was huge with 2 queen beds and a sofa sleeper. The only thing I did not like is that I could not close the blind. I'm unsure if it was broken or if it was meant to stay open. I did not report it though. I just made sure to change in the bathroom.

Leisure Family_with_children

2/10

Poor

09 Jul 2024

Gloria

Housekeeping is not up to my standards. I asked that no one go into my room. I will clean it myself. Someone went in my room anyway and threw away our dinner which we left on the counter. However, the person did little cleaning. I had a sign that I thought was a \"Do not Enter\" sign. Front desk said that customers must ask for that sign and the sign that I had was a \"Pet\" sign. Why not give customers both signs?? This practice is absolutely ridiculous!! Management at the facility refused to compensate us for our food. I most certainly will not go back and plan to write corporate.

Business_and_leisure

10/10

Exceptional

07 Jul 2024

Jamie

Clesn room very quiet. Nice hotel w a pool and loung area. 10/10

Leisure Self

10/10

Exceptional

06 Jul 2024

Darlene

Good-Convenient to hwy 85. Bad-Pool was closed.

Business_and_leisure

10/10

Exceptional

30 Jun 2024

Melinda

We will be back

Comfortable safe place to stay

Friends_and_family Family

10/10

Exceptional

29 May 2024

Brenda

Great stay

Leisure Family_with_children

6/10

Pleasant

27 May 2024

Ashley

Call the hotel to confirm your room

I booked a king studio suite. Upon arrival, I was checked in. My family and I went to the room and saw that it was NOT a king suite but it was a queen suite.

I went back down to inform the front desk and she said “sorry that’s all we have”. I don’t understand why I wasn’t told this BEFORE I went up to the room. At this point we chose to stay because it was late and because I had already checked in, I’d have to wait 3-5 business days to get my refund.

Next, we went to breakfast the next morning. We got down there at about 8:45. 15 minutes left for the breakfast window. The lady just put out some sausage and some pretzel bread. I waited for eggs. Aftter a few minutes of no eggs, u asked if they were putting any out. She said “no” and turned the lights off. Why weren’t we informed this when we came down?!? It’s as if simple communication is missing from the staff at this hotel. I understand breakfast ended at 9am but they’d till could’ve told us that that was all they were going to be serving when we got down there at 8;45am considering the menu said otherwise.

You should make breakfast food til the very end when guests are still showing up. This was ridiculous considering eggs only take like 1 minute to cook. I was only visiting because my family member was in his deathbed. Hopefully I have no reason to return to this particular location again.

Friends_and_family Family

10/10

Exceptional

26 May 2024

Brennan

Staff was great and the place was clean and honestly very nice place I will definitely be there again

Leisure Family

8/10

Excellent

15 May 2024

Gary

Parking lot was very limited and its openness to the neighborhood made you feel unsafe. Will not return to this facility.

Business Partner

10/10

Exceptional

13 May 2024

Susan

We spent 1 night and everything went smoothly. Room was clean and comfortable. The breakfast was one of the best I’ve had. Will definitely stay again.

Leisure Friends

10/10

Exceptional

06 May 2024

Latasha

The staff members were very, very polite and friendly. We felt so welcome and appreciated that they were able to help us with what we needed. It’s clean and breakfast was good each morning!! A special to this location ❤️ I will see you in two weeks!

Leisure Family

8/10

Excellent

29 Apr 2024

Jeffrey

Nice stay

Leisure Family