Airlink Castle

India , Kochi-Cochin
KOCHI, Near Cochin International Airport
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46 reviews shown

2/10

Poor

30 Dec 2025

Rakesh

Overpromise and under deliver. The management has no concept of customer service. We reached hotel at 8.00 p.m. and got a room at 11.30 p.m. and that too a room below expectation. Expedia should check hotel before putting it on their website.

Leisure Family

6/10

Pleasant

11 Nov 2025

varghese

good

10/10

Exceptional

21 Oct 2025

JOPHY

Safe

Business_and_leisure Self

8/10

Excellent

27 Aug 2024

Manoj

Property as expected. Its a good hotel for an overnight stay before catching your flight.

Leisure Family

6/10

Pleasant

02 Aug 2024

Dylan

More like 3 star hotel.

This was certainly not a 5 star hotel. The property was beautiful, the room was clean and comfortable (except the bathroom which smelled heavily of cigarettes), the rooftop pool was lovely, but there is a major lack of details to be considered a 5 star hotel.

The in room minibar was empty, despite a price list. The room service menu was huge with lots of great options, we were excited to order after a long travel day but upon calling we were informed none of the menu was available, we could only order sandwiches, which made no sense since the restaurant was fully open and the whole menu was available to dine in.

There is actually no airport shuttle as advertised, they arrange taxi services which are triple the price of an Uber.

The fitness center was very run down, of the 4 cardio machines, only one treadmill actually worked and turned on. The Bike machine had a broken power cord just sitting there on the ground. Most of the other equipment was old and didn’t work properly.

Overall, don’t expect 5 star quality from this place. It’s fine to stay since it’s near the airport which is why we booked, but I expected much more from a 5 star hotel in India.

Partner

8/10

Excellent

24 Feb 2024

chuhar singh

Check in was ok, main road too busy busses and cars blaring horns. When lift arrives on the level makes unnecessary bell

Leisure Partner

10/10

Exceptional

05 Oct 2023

George

A very good place and friendly staff

Leisure Friends

8/10

Excellent

19 Mar 2023

Bhavesh

The room I had booked was very nice and at the rear of the property so quiet. I would recommend this hotel which is close to the airport.

Leisure Self

10/10

Exceptional

17 Feb 2023

Deena

Super Staff in Great Hotel!

Amazingly helpful staff. Nothing too much trouble. The room was smart and comfortable.

Partner

8/10

Excellent

04 Feb 2023

Diana

A very good place not far from airport. Great big quiet and comfortable room. Staff were very good apart from two of the female receptionists who were quite rude.

Leisure Self

6/10

Pleasant

02 Feb 2023

Cyriac

Beautiful roof top lounge and pool , room looks standard and clean , not up to the standards of a star hotel.

Leisure Family

8/10

Excellent

17 Sep 2022

Ajith

Close to airport, comfortable stay for few hours. Restaurant isn't great.

Business Self

10/10

Exceptional

01 May 2022

Glace

Nice property

Business Self

10/10

Exceptional

11 Jul 2021

Verified traveler

Good hotel. Food is reasonable price.

Business_and_leisure Family

6/10

Pleasant

12 Feb 2020

Vivek

The hotel was ok and close to the airport. They advertise an airport shuttle, but charged me a 1000 bucks for it. It’s cheaper to get a cab and go. They wouldn’t let any guests into the room either.
The room was fairly clean and comfortable.

Partner

8/10

Excellent

02 Feb 2020

Verified traveler

Very clean and close to airport, Rooftop pool was refreshing in the heat. Not all amenities were open and the Vitality bar is apparently men only but this was not advertised or mentioned anywhere. My husband and I were hushed out of the bar with no explanation. A sign would be nice to avoid this!

Leisure Partner

8/10

Excellent

13 Jan 2020

Avtar

Stayed half a day in a suite before our flight. Family of 5 so lots of room. Over priced for the star rating. Needs improvements. Bed is comfortable.

A few minutes drive to the airport so your paying for that.

Leisure Family_with_children

2/10

Poor

11 Jan 2020

Verified traveler

worst. bad behaviour of staff. no consideration of our requests

Business Self

10/10

Exceptional

14 Jun 2019

Verified traveler

I was staying in this hotel only for a night as I had to catch my early morning flight. I spend few hours only but still I liked the place, it was clean and very quite. And the staff was helpful.

Leisure Self

6/10

Pleasant

19 Mar 2019

Verified traveler

Power issues.

We were expected to have a short stay at this hotel (only few hours) as we needed to catch a very early AM flight. Though the quality of the hotel was decent, the hotel kept loosing power and was a serious distraction considering we needed it only for short time.

Partner

8/10

Excellent

28 Feb 2019

Verified traveler

Very close to airport which was great as we arrived late at night. Staff very helpful.

Leisure Partner

6/10

Pleasant

07 Dec 2018

Rajan

The foyer, restaurant and public areas were in excellent condition. The restaurant food was superb, even though service was poor. I had to look for the waiter in the next room to get my bill.

Room was a disappointment. Even though the hotel has central air conditioning, there is no thermostat in the room to adjust your comfort level. The only thing you can do is to control the speed of the ceiling fan, which turned out to be a very noisy one in my room. The bathroom had all amenities, but was extremely poorly lit. I could barely see myself in the mirror. The toilet had brown surface for much of the inside, apparently due to iron in the flush water. The shower area was well cleaned, but had a lot of residues that doesn't go away in a routine cleaning. The bathroom needed renovation.

Leisure Family

10/10

Exceptional

02 Dec 2018

Verified traveler

Very clean property, friendly staff, prompt service.

Leisure Family

8/10

Excellent

07 Aug 2018

Verified traveler

Front desk staff very helpful. Helped us find a car on a day when the taxi drivers were on strike and helped us find local money exchange services and phone recharge bstation

10/10

Exceptional

27 Feb 2018

RAJASEKARAN

Excellant Hotel especially for business travellers

it was a excellant stay and the whole hotel is well maintained. Rooms are so spacious and it is so refreshing and comfortable to stay long....

10/10

Exceptional

05 Dec 2017

Vasuthevan

Superseded my expectations

It was a late night check in and I am Glad I made the choice to book into this hotel. And will be staying again prior to my departure out. Impressed with the level of cleanliness . Spotless and bed linen was clean with extremely clean bathrooms.
Please keep up this great work on great room keeping as we are frequent visitors in cochin and for the first time in such a budget hotel I impressed with the level of cleanliness. Will certainly be returning next year so please keep up the excellence.

6/10

Pleasant

29 Mar 2017

Verified traveler

Hotel close to the airport

Food was good. Especially the breakfast had a wide range of choices. Too noisy with social events happening in the hotel. Room service was OK. Staff was quite responsive.

10/10

Exceptional

12 Feb 2017

Verified traveler

Great staff

Loved this hotel..my father was in hospital and we had to find a hotel need by. We were very lucky to book this hotel...the staff were second to none
I have traveled India and the world and these people treated us with love, kindness and understand at a very frighten time ..
Thank you all
This hotel was wonderful

8/10

Excellent

05 Dec 2016

Ranganath

Best Hotel close to Kochi airport

Nice hospitality.

Partner

8/10

Excellent

24 Nov 2016

Venkata Reddy

Nice hotel and nearer to airport

Hotel ambience hospitality is good but Staff is poor,

8/10

Excellent

10 Oct 2016

Nice hotel, clean and spacious rooms

Nice hotel, clean and spacious rooms. Location is also great if you're traveling to airport or to Aluva railway station. Would return next time

10/10

Exceptional

22 Jul 2016

Verified traveler

Excellent place to stay very convenient location if you flying from kochi just few miles to airport .food was great option of two bars rooftop swimming pool

6/10

Pleasant

15 Jul 2016

Apurba

5KM from Airport

Our checkin in experience was bad since door lock was broken & to be shifted to other room after waiting for 15 mins.
I had to wait for the lift for more than 5 mins due to maintenance problems.
I had to call reception 4 times to confirm airport transfer for next morning.

6/10

Pleasant

15 May 2016

Chris

OK for an airport overnight stay.

OK hotel for an overnight airport stay, but it's not as good as the other 5 star hotels we used in India. Service was very slow, and the general condition of the school is satisfactory but not polished.

Family

8/10

Excellent

25 Apr 2016

Verified traveler

Close to airport

Very relaxing stay before heading home.
Staff were very attentive and let me say till 3 pm without extra charge.
Only complaint is there was no shade or umbrellas on roof top pool.

4/10

Poor

08 Apr 2016

Verified traveler

Horrible Customer Service!!!!

Family

8/10

Excellent

07 Apr 2016

Verified traveler

Cool place

Nice short stay

8/10

Excellent

16 Mar 2016

Sunitha

The check in was smooth and had friendly staff in the reception. The restaurant was decent but would only give 3 stars for the cuisine.
They tried to charge me again for my stay and it took me almost an extra half hour to convince them that it was prepaid through hotels.com. Was able to eventually sort things out but it was a waste of time.
The hotel is about 15 minutes drive from the airport.

Family

10/10

Exceptional

02 Mar 2016

Deep

Decent hotel

Not far from the airport but bit further away than what my 'Internet' research suggested. Very good price. Has a bar because of its 5 star rating.

8/10

Excellent

29 Feb 2016

sharon

Only let down was the spa half of the printed brochure was not available or not being offered. Staff was friendly and clean hotel.

6/10

Pleasant

31 Dec 2015

MattSimon

An OK hotel near the Kochi airport.

I was returning to USA from a quick trip to Kerala, India. My flight was departing at early morning 3:30 AM and hence I needed a hotel room to take a shower and take a nap at night before boarding the plane. This hotel is 5 KM away from the airport and hence their room rates are lower than that of the hotels closer to the airport. It served my purpose.

The hotel does not have a free airport shuttle. When I requested them to arrange a Taxi for my ride to the airport at 2:00 AM in the morning, they demanded INR (Indian Rupees) 400 for the short 5 KM distance to the airport. On the previous day I paid only INR 490 for an air-conditioned taxi from the Cochin airport to the Cochin University (CUSAT) which is 20 KM away from the airport. I took that taxi ride from airport to CUSAT at early morning 2:30 AM when my flight from USA landed at Kochi. Hence the rate is adjusted for the night-time rates. I told the hotel folks that the INR 400 they are demanding is very exorbitant compared to the rate I paid on the previous day for the taxi. I later took an auto-rickshaw which is available at the main road in front of the hotel, to reach the airport at 2:00 AM. It cost only about INR 75 at night time.

The hotel has a restaurant. My friend and I had Chappathi (Indian Bread), Fish Molly, and Beef Roast. I developed stomach-upset after eating the beef-roast. Does not know whether it is spoiled meat or the spice in it.

I would recommend this hotel, if they arrange free airport transfers.

8/10

Excellent

09 Mar 2026

Mariko

南インドに来るたびに利用しています。空港から近いし、リニューアルしてレストランも綺麗になってました。レストランも美味しかったです。また利用させていただきます。

Friends

8/10

Excellent

15 Dec 2024

Miyuki

Staff was making a lot of noise on the phone

Leisure Friends

4/10

Poor

17 Feb 2024

Mariko

シャワーがお湯になるのが5分もかかり不便。排水もなかなか流れない為シャワールームの外にまで水が溢れてしまい大変でした。

Leisure Family

8/10

Excellent

22 Feb 2023

Die Effinzienz ist verloren gegangen

Gerne hätten wir den Shuttle-Service in betracht gezogen. Alles war von Zuhause abgemacht. Das Auto kam aber nie und wir haben uns selbst organisiert. Das Personal der Rezeption ist sehr freundlich aber total ineffizient! Das Frühstucksbuffet ist gut.

Friends_and_family Friends

8/10

Excellent

30 Jan 2016

seiji

空港から1km位にあり、インドの交通事情を考えると　深夜便、早朝便のフライトに確実にホテルー空港間の到着時間が読める点を評価します。
フロントの対応が　今一手間取るが　部屋はネットのつながりも良い。　レストランは　良くない。