Name: Mandalay City
Address: 26Th Str. Between 82Nd & 83Rd Str, Chanayetharzan, Mandalay, MM

8/10

Excellent

16 Nov 2019

Anthony

Great location, very helpful staff, nice pool. Watch out for insect bites at pool , surrounded by trees

Partner

10/10

Exceptional

02 Jun 2019

Simone

Can't imagine a better hotel in Mandalay

It's already been said that this hotel is an absolute oasis and that is exactly what it is, which is exactly what you will need in Mandalay. Staff and hotel are perfect.

Partner

10/10

Exceptional

22 Dec 2018

Gerry

Great central location with the bonus of beautiful gardens.

10/10

Exceptional

28 Feb 2018

Stephen

City Oasis.

On the main street my heart sank when the taxi slowed and I saw the sign next to a derilict building, but he drove through an arch and down a bit of a lane opening into a tropical oasis! In the middle of the city it was definately unexpected.
The hotel is of an age but the rooms especially are renovated to a very high standard. The restaurant serves very tasty and high quality food and the staff as always in Asia are excellent.
I was very pleased we did not have to go hunting for restaurants outside as there did not appear to be many.
We only stayed one night but it was a positive and enjoyable experience and if I were to return to Mandalay I would stay again.

Family

2/10

Poor

27 Jan 2018

Yoong Han

Fail in hospitality

Hospitality, zero. Staff are not proficient in english. No matter how clean or how centralise the hotel can be, poor hospitality bring the whole image of the hotel down.

i was unfortunate to be sick during my trip in Mandalay. The staff can hardly understand me. Can you imagine you are very sick and trying get people understand you.

As i was so sick that I have no appetite, i wanted to order porridge which I know is not on the menu. I asked if this can be done, and was told that it can be. By dinner I called for room service and I was told that it cannot be done. And what was agreed earlier was a suggestion of steam rice and soup. And the person over the phone laughed and said 'we don't do italian rice'. Anyway i totally have no energy and i gave in to soup and steam rice in order to stay alive overseas. Honestly with the soup, the rice was still hard to swallow.

8/10

Excellent

13 Jan 2018

Anne

Great Pool Area

It's hard to decide what you should consider a nice hotel when staying in a place like Mandalay in a country like Myanmar. The room was small, but nice. It was clean, the bathroom was modern and the bed was comfortable. The curtains needed to stay closed on the windows in my room, due to the building next door. The kettle was old, but there was one. I'd recommend it. I lowered the service rating only because they didn't speak enough English to make every request easy.

Family

6/10

Pleasant

08 Jan 2018

Felix

Has seen better days

The staff are very nice and try their best, but the hotel is old, the rooms and bathroom were quite smelly. We booked a car through the hotel and the car was really old and dirty. We specifically asked for seat belts and there was only one. I wouldn't recommend this hotel, however no shadow falls on the staff, they are friendly, but the hotel is old and quite run down.

Family

8/10

Excellent

25 Dec 2017

Lee

Lovely hotel in a central location

Great service team that made us feel welcome throughout our stay with their warm hospitality

Partner

8/10

Excellent

27 Nov 2017

Theresa

Wonderful location and service. That's all

Great quiet hotel on very busy street. Service without compromise. Weird elevator, always 1/2 a flight of stairs from where you want to go, either up or down. Hot water seldom found. If you need to use more than one electrical device, you have to unplug something. Room is small.

8/10

Excellent

26 Nov 2017

Kathleen

Staff very friendly and helpful, Beautiful grounds, felt peaceful. Breakfast good. Would recommend. Reasonable English spoken.

Family

10/10

Exceptional

18 Nov 2017

JEFFREY

On the road to Mandalay City

Great hotel with great staff in a very good location. Only negative was the lack of a lift.

8/10

Excellent

16 Nov 2017

mike

Oasis in downtown Mandalay

Comfortable room, friendly & helpful staff, great pool. Hotel feels far removed from it's immediate surroundings. Minuses are slow internet (which may not be the fault of the hotel), and no hot water.

10/10

Exceptional

05 Oct 2017

Geoff

Mandalay City Hotel Excellence

Presentation was excellent, room was large and comfortable with all facilities and pleasant garden view through large windows. Staff service was friendly and extremely helpful.

Partner

6/10

Pleasant

02 Oct 2017

craig

Okay for 1-2 night stay

Room a bit pokey & plain. Bathrm was good as was bfast, & pool was excellent too. But elevator not workng.

Partner

10/10

Exceptional

26 Jun 2017

Susanne

Mandalay City

Nice Hotel and staff was really helpful

Partner

8/10

Excellent

23 Jun 2017

Bryan

Well located and comfortable hotel

Mandalay City Hotel is quite centrally located. The most lovely part is that it is about 100 metres from the main road, connected by a driveway and is enclosed by trees that you almost do not hear the busiest road. It has a medium size swimming pool and is really relaxing to dip in it and be surrounded by plants. The lobby is flanked by koi ponds which are well maintained. My single room is comfortable and reasonably priced. The bathroom looks newly renovated too.

The breakfast is basic by international standard but I am sure it is pretty good among a 3 star hotel. The staff are very attentive and you can also ask the restaurant staff to make you delicious fried rice or noodles.

Although you cannot change your currency to kyats with the staff, there is a ATM machine within the hotel lobby.

To the left of the hotel entrance is a popular Indian Muslim roadside food place and Burmese Indian food is delicious.

Lastly, do not be shocked by the uncompleted building over the driveway to the hotel.

8/10

Excellent

12 May 2017

Verified traveler

Hidden and very nice

Great hotel set back from a busy industrial street so it seemed quiet and like we weren't in the middle of the city. Staff was very helpful and friendly. Pool is beautiful.

10/10

Exceptional

15 Mar 2017

lisa

Great hotel! Wish we had more time here.

Lovely hotel, one of the best rooms we had in Myanmar. Good size, we both had room for suitcases and hanging wet clothes. Loved the bathroom with waterfall shower head. Great breakfast with lots of choices (got to try the Mohinga soup). Nice pool to enjoy after hot days sight seeing. Pretty good central location, we felt safe out walking around, and there were lots of restaurants in the area. It was right downtown but because of the way it was situated (down long driveway) it truly did feel like an oasis in town. Loved the landscaping and pond up front. Front desk staff helpful with directions and recommendations. Only downside is having to walk through lobby or restaurant to get to pool.

Family

8/10

Excellent

27 Feb 2017

James

all good - great staff - friendly and very accommodating
Pool was ok but over grown with trees - no sun
good location to see the sights of Mandalay

Partner

6/10

Pleasant

08 Feb 2017

Derek

Nice hotel and staff, quiet but awful wifi

All was ok except the wifi - very pleasant and comfortable place (although views were non-existent)

Family

10/10

Exceptional

28 Nov 2016

kimberley

Very good breakfast and attentive staff

An oasis of tranquility in a very noisy city.

Partner

10/10

Exceptional

30 Oct 2016

Verified traveler

I stayed in this hotel for 2 nights, in a single bedroom. The bathroom which matters me the most was very clean so does the bedroom. The staff was very nice and helpful too. And the location of the hotel was excellent.

10/10

Exceptional

11 Jun 2016

Isabelle

Best hotel I stayed in in Myanmar

At $25/night, in the price range, this was the best hotel I stayed in during my 3 weeks holiday in Myanmar.
The room was clean, modern and comfortable.
The pool was great and the staff could not do enough to help.

6/10

Pleasant

18 Mar 2016

Verified traveler

Highly unreliable wifi. I liked the fact that it is located very close to the Central Market.

8/10

Excellent

15 Mar 2016

Mugs

Convient but tired

Mandalay City Hotel is an inconsistent experience. Hotel is great. Central location. Building and rooms very tired. The pool is lovely. Front desk staff real pains. Dining room staff couldn't be nicer. Bed is as hard as a rock.

8/10

Excellent

08 Mar 2016

kimberly

nice hotel tucked away off main street- good cafe in restaurant which is important because not much other food around- long walk to palace but cabs to palace and surrounding ancient capitals are reasonable

8/10

Excellent

22 Feb 2016

Moira

Oasis in Mandalay

As someone else said, this is definitely an oasis away from the heat and dust of Mandalay. It's away from the street and I really I enjoyed the pool. My only complaint is that a couple of times the chaises were all taken. (They only had about 8 on one side) and you couldn't get wifi out there. Bed was very comfortable. The location is near the palace and other sights, but no restaurants very near. As a result we ate in their restaurant 2 of our three nights. Prices are all in dollars. a bit more expensive than elsewhere, but the food was good. Service was a bit slow (they were quite busy) and entrees did not come together. They had no wine by the glass, but they did have half bottles and the rose was very nice. I wish the lighting were a bit softer. Good breakfast buffet with eggs made to order. I would definitely stay here again.

Partner

8/10

Excellent

18 Feb 2016

Steve

Good hotel tucked away down a quiet laneway.

We had a very nice spacious 1 bedroom unit on the top (5th) floor with an outlook above the rooftops. The pool area is also very nice although being February the water was quite chilly but still very nice. The food and drinks in the hotel are quite good which is important as there aren't any other real options close by.

6/10

Pleasant

10 Jan 2016

Mark

Mandalay

Staff is very friendly, rooms are small but very clean. Neighborhood is typical of Mandalay. Burmese people are very friendly and gracious. Good value, buffet breakfast was adequate.

Partner

8/10

Excellent

30 Dec 2015

Verified traveler

Right choice

An oasis in the heart of Mandalay. Quiet and slightly away from the overpowering street noise. Great breakfast, helpful staff. Clean and comfortable room.

Partner

8/10

Excellent

07 Dec 2015

Kristian

Mandalay Stay

Good hotel close to the palace

8/10

Excellent

07 Dec 2015

lily

Comfortable hotel

Hotel was lovely and clean. Wifiwas reasonable (pretty good by Myanmar standards) and even worked in the room. The hotel has a pool which was great for a cool down. Located on a main road, not many eating options within a short walk of the hotel, however motorbike taxis were readily available and affordable.

Family

6/10

Pleasant

23 Nov 2015

Andrew

Great staff, poor wifi

Very friendly and helpful staff. Central location. Rooms clean. Pool very nice though was cool when I was stayed. Wifi was atrociously poor, almost non existent. Hotel restaurant & bar ridiculously over priced

8/10

Excellent

14 Nov 2015

Kevin

Nice hotel in a grim city

A nice hotel with helpfull staff. Pool small and very shaded. Mandalay is not a great tourist city and neighbourhood was pretty from. Restaurants few and far between and even street food very limited.

Family

8/10

Excellent

07 Nov 2015

Lesley

Central city hotel with pool.

Clean hotel with lovely swimming pool in central Mandalay. Easy walk to markets and royal palace. Very pleasant friendly and helpful staff. Great restaurant. Rooms redone with nice bathrooms snd plenty hot water.

10/10

Exceptional

21 Mar 2015

E

Comfort, quiet, lovely pool, great staff

The hotel is lovely with an entrance through a garden with lily ponds and koi fish. The room was not large but nicely set up, good breakfast, lovely inviting swimming pool in shaded garden in the back. VERY quiet as hotel is set back off a main road. Nice restaurants in area, taxi stand a half a block away. We had a lovely stay here and the pool was great after a day of sightseeing. We recommend taking the Lonely Planet's suggested bike tour as a walking tour as it starts close to the hotel and takes you through the old part of the city that you would not see otherwise.

8/10

Excellent

10 Feb 2015

Bradders

Great location....

A nice relaxing hotel, nice staff and good breakfast buffett under the huge Jacaranda trees replete with birds and squirrels.

2/10

Poor

22 Aug 2025

Daniel

I arrived at the hotel entrance only to find that the hotel was closed and I couldn’t check in. After multiple communications with customer service, I received a full refund.

Leisure

10/10

Exceptional

23 Mar 2020

Wolfram

erne wieder

Mitten im Stadtzentrum gelegen. Etwas versetzt von der lStraße, daher sehr ruhig. Außerordentlich serviceorientierte Mitarbeiter. Gut ausgestattetes Zimmer.

Partner

10/10

Exceptional

20 Mar 2020

Verified traveler

Wir haben uns sehr wohl gefühlt

Mitten im Zentrum, trotzdem sehr ruhig gelegen. Das gesamte Personal ist außerordentlich freundlich und hilfsbereit. Gut ausgestattetes Zimmer, erfrischender Pool im Garten.Ein leckeres Frühstücksbuffet war inklusiv.

Partner

8/10

Excellent

24 Feb 2020

HITOSHI

日本のビジネスホテルよりも一廻り広いくらいのシテイホテル

コーヒー・テイーサービス、電気ポットあり
シャワーのみ、ＮＨＫは入らない
日本のビジネスホテルよりも一廻り広いくらい、広々感はない
シテイホテルの類
朝食のbuffetはまずOK

Self

8/10

Excellent

10 Feb 2020

Martine

Hôtel agréable au calme

Hôtel au calme dans un écrin de verdure.
Pas loin du centre et pourtant pas de restaurant autour .jolie chambre ( de luxe) Literie un peu dure à mon goût , pas rideaux occultants .
Salle de restaurant sombre .
Tout le reste très bien : piscine très agréable et accueil adorable

Partner

6/10

Pleasant

22 Jan 2020

ALENA

Hotel je v dobrém místě. Jídlo bylo výborné. Jediná negativní zkušenost byla, když při odjezdu a placení pobytu se nás v recepci opakovaně, 3 x ptali, zda nemáme hotelové župany. Jinak řečeno, zda je snad neodvážíme ve svých kufrech. Na pokoji, totiž žádné nebyly. I když jsme v hotelu byli 3 noci, tak bych předpokládala, že hotelový servis při úklidu zjistí, že žádné župany na pokoji nejsou. Tak to jediné bylo opravdu velmi nepříjemné.

Friends_and_family Family

8/10

Excellent

16 Aug 2019

MARIA

Hotel muy tranquilo.

Buen hotel, muy tranquilo y sin ruido a pesar de estar en medio de la ciudad, buena piscina rodeada de palmeras, te llevan los cócteles a la piscina. El restaurante está bien y con bastante variedad. Personal amable y atento.

Partner

8/10

Excellent

27 Jul 2019

Jesper

Centrally located quite hotel with friendly staff

Good hotel with plenty of friendly staff. No view from the rooms. Very quite place.

Family

10/10

Exceptional

26 Jul 2019

VERONIQUE