Hotel By The Red Canal

10/10

Exceptional

30 Apr 2026

kerry

Lovely hotel, garden atmosphere, wonderful staff, on site restaurant. safe and clean.

Partner

10/10

Exceptional

31 Dec 2025

MARK

Super stay! Well run, clean and very helpful and accommodating staff. I would have stayed longer. Another time...

Leisure Self

6/10

Pleasant

14 Oct 2025

LUC

Clean rooms

Business_and_leisure

8/10

Excellent

09 Jul 2025

Janet

Nice property

Leisure Self

10/10

Exceptional

24 Nov 2024

Ella

Best staff in the world.

Leisure Friends

10/10

Exceptional

21 Aug 2024

Claudio

Thank you!

Hotel staff was extremely focused on customer needs and our comfort. We all know it’s not an easy time to travel in Myanmar, but they did truly exceeded expectations. Thank you very much and congratulations.

Self

8/10

Excellent

25 Jan 2023

Rachel

Lovely hotel and lovely staff

Leisure Family

10/10

Exceptional

03 Jan 2023

Rachel

Relaxing stay!

This was my first stop in Mandalay and I didn't know the streets and vibe would feel so hectic. Thank goodness this hotel was a calm safe haven. The staff was attentive and prompt and even helped me book a fair priced driver to Inle Lake. As it is a crazy time in this country, I am so thankful this hotel made me feel welcome and looked out for me. I highly recommend this hotel as a jumping off point to do your tours.

Self

10/10

Exceptional

15 Dec 2019

Verified traveler

Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again

Self

10/10

Exceptional

05 Dec 2019

Martin

Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.

Partner

10/10

Exceptional

29 Nov 2019

William

Nice, traditional basecamp for a visit to Mandalay

I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay

Self

10/10

Exceptional

12 Oct 2019

CARLOS

Situacion y alojamiento muy recomendables

Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias

Partner

8/10

Excellent

25 Aug 2019

Verified traveler

Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.

Leisure Family

10/10

Exceptional

08 Jul 2019

Michael

Excellent boutique hotel

Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.

8/10

Excellent

25 Apr 2019

Verified traveler

The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing.

Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged.

Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar).

The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room.

If they could improve the F&B quality then I would probably give this place a 5 rating.

Leisure Family

10/10

Exceptional

26 Feb 2019

TJS

Nice, boutique. oasis-like hotel. Great, friendly, helpful staff. Really enjoyed our stay.

Leisure Family

10/10

Exceptional

24 Feb 2019

Frederick

Mandalays best

I doubt i will ever stay elsewhere in mandalay...
After several disappointing choices i happened across this place and it was just wonderful albeit pricey for mandalay.

10/10

Exceptional

24 Feb 2019

Verified traveler

Getaway to Mandalay

A well run, nice little hotel.

Partner

10/10

Exceptional

11 Feb 2019

Verified traveler

Little gem in the center of mandalay. Peaceful and elegant, attention to detail. Really wonderful.

10/10

Exceptional

24 Nov 2018

Tony

Staff was always there to see to your comfort. The grounds on which this boutique hotel on are beautiful and make you feel as though you are in the middle of the quaint rainforests of Myanmar even though you are in the heart of Mandalay. Upon arrival washcloths and juice are the norm as well as cocktail hour by the pool upon your arrival back for the day. I will definitely be staying at this place when I come back to Mandalay.

10/10

Exceptional

23 Nov 2018

Steven Charles

Lovely stay

Staff were great
Good in Spice Garden Restaurant- superb, we have eaten there every night
Rooms on the small size but ok

Partner

10/10

Exceptional

09 Nov 2018

Verified traveler

Fantastic front desk staff. Really charming concept.

8/10

Excellent

29 Oct 2018

Alan

The Little Touches Made it Great.

Loved the hotel, friendly staff, happy to do anything to make your stay the best. Great little pool and loungers, good gym with free water and towel, free cocktails, a choice of three, between 6.30-7.30 (drink as much as you can during that happy hour), breakfast a bit samey but good, restaurant Indian, not entirely happy with that as very limited international choices and I did not notice a single Indian customer! Only complaint is that there was no book in the rooms indicating their full range of facilities. I missed out on a workout in the Gym for two days because it is tucked away and I didn’t know it was there! Location wasn’t perfect being a little off the beaten track but otherwise a superb boutique hotel with many little extras to increase one’s comfort.

8/10

Excellent

05 Feb 2018

Verified traveler

Nice boutique hotel close to touristic attractions. Beautiful garden, good food, very polite personnel.

8/10

Excellent

19 Dec 2017

James J

A Cozy Hideaway by the Red Canal

Service was exceptional, especially at the restaurant where we were always greeted with the infectious smile of Nan Win. The breakfast buffet is very nice and caters to both Asian and European tastes. The dinner menu is mostly traditional Indian food but there is a great variety.
Whenever we returned from a day's outings we were met at the entrance and given an herbal tea and a cold towel for the face. The rooms and common areas are nice but, except for the bathrooms, there is insufficient lighting. The grounds are small but beautiful and the gardens are well manicured. Wi-Fi is spotty. Yet, the small size of the hotel and the great service make for intimacy and good memories. When we left, five staff members assembled at the exit to wave goodbye. Where else would you find this? I would definitely return.

Family

10/10

Exceptional

05 Dec 2017

Verified traveler

Very nice hotel, it's the 2nd time we stay there. The food at the restaurant is also very good indian food.

10/10

Exceptional

01 Oct 2017

sue

The lovliest most helpful staff.

We loved this hotel. An oasis amidst the hustle and bustle. Staff go out of their way to help and serve. We loved our stay

10/10

Exceptional

02 May 2017

Verified traveler

One of the best!

Hotel by the Red Canal is the best in every sense and by every indicator. I wished staying there even longer. Thanks!

10/10

Exceptional

21 Apr 2017

TREVOR

Best small hotel by far.

Only had three days to spare in Myanmar and certainly made an excellent choice in hotel. Not too big and not too small. The staff were excellent they went out off their way to make our stay most enjoyable.

Partner

10/10

Exceptional

06 Sep 2016

Michael

Feels more like a resort!

The place seems rather unassuming from the outside, located in a typical suburb of Mandalay. Once you get inside though, it feels like you're in the days of the British Empire, in a resort for adventurers in the middle of the jungle. Attentive and friendly staff, a relaxing poolside, and grounds that feel more like you're in a small Burmese village, rather than in the middle of the dusty sprawl of the city. The breakfast is quite good with a nice variety of dishes, and the dinner service is absolutely fantastic and probably the best food I had during my travels around Myanmar. Their course options let you choose from Indian, Burmese, and Western food and are very reasonably priced, have plenty of variety, and are of large portions.

The area around the hotel is rather uninteresting, it's close to the castle but otherwise it's just typical suburban fare and nothing is really within walking distance, especially in the typical Myanmar weather (I would imagine this would be the case anywhere, as Mandalay is rather spread out). Regardless, taxis will get you wherever you need to go, and the hotel will help arrange you to go anywhere you want.

Overall I can't imagine there being a better place to spend your time in Mandalay, it's a very relaxing environment with top class service and a Burmese environment that you won't find in a normal hotel.

10/10

Exceptional

10 Jul 2016

Tint

Excellence.

It is a mid size hotel but it includes all the facility which we need. Room is very clean & service is perfect.

6/10

Pleasant

07 Jan 2016

Michael

Close but no cigar.

It feels a little harsh to not be writing a great review, as compared to the Neon monstrosities which seem to be the only other options in Mandalay, it really wasn't all that bad.
The Good - the rooms are clean and a decent size, it's a hop skip and a jump from most of the tourist attractions (palace, hill, pagoda etc), or if you just continue up the same street you can get away from the tourists and see a little of the real Mandalay. Some of the staff try to be very helpful, and there is a warm welcome.
The Bad - it's right next to another restaurant which seemed to have horrendous Karaoke nights so loud that you may as well give in and join them, the breakfast is pretty weak, the restaurant is decent but weirdly it's and Indian rather than local cuisine, and they completely overcharge for wine (e.g. the Rose D'Inle was about USD10 at the shops in town, USD 22 at other hotels, and USD 40 here). Some of the staff aren't anywhere near as helpful as others, and will try to rip you off for taxis, or take advantage of the dual currency system (3 taxis to and from the airport cost USD 10-12, for the last they tried to charge USD 20, but quickly backed down). The outdoor showers seem like a nice idea until you realise they are absolutely riddled with mosquitoes! Shame!
All told, I don't know that you could find a much better place in Mandalay, but with a little bit of effort they could really make this somewhere a lot more special.

Partner

10/10

Exceptional

22 Oct 2015

Agnes

Excellent small friendly hotel

Very comfortable small hotel with genuinely helpful and friendly staff. Good location close to the Palace.

Family

8/10

Excellent

17 Oct 2015

Verified traveler

Charming small hotel

Small hotel. Very friendly. Clean rooms. Free wifi. Central location. Small pool is probably 10 meters long. Bikes available. Close to entrance of king's palace. 10 minute bike ride to Mandalay hill. Quality of service is high.

Partner

10/10

Exceptional

08 Oct 2015

Ginette

Oasis in the city

Beautiful clean hotel with a fabulous Indian Restaurant, oasis in the city. Wifi was hit and miss. Nice to have access to a swimming pool and the staff was very helpful

Partner

8/10

Excellent

04 Oct 2015

Philip

Great Hotel because of the Great People

A great stay at a cozy hotel. Wonderful service and people. A little dark if you don't have one of the rooms facing outward-might be best to request such a room. The people are beyond hospitable and helpful in all aspects of our stay. They are really the reason the hotel is so well liked. The restaurant is also very good and the happy hour for guests and free use of bicycles is appreciated!

Partner

10/10

Exceptional

02 Oct 2015

Ian

Perfect stay

Absolutely amazing stay from start to finish. The staff were so kind and helpful to our every request and the view from the balcony was just stunning. I would definitely stay here again if I was to return to Mandalay.

Partner

10/10

Exceptional

24 Aug 2015

Verified traveler

Nice and relaxing stay at Red Canal

Great stay, staff incredibly nice and helpful! Close to the main temples, to the palace and Mandalay hill. The pool is perfect to chill out after a long day of visits.

Partner

10/10

Exceptional

25 Jun 2015

Chad

This is a beautiful hotel with an excellent staff and an excellent restaurant. Highly recommend it if you visit Mandalay.

Family

10/10

Exceptional

09 Jun 2015

jeff

Very nice and sweet hotel

Staff was very attentive, had an issue with a sink, they fixed it within 10 minutes. People working there were really nice, treated me like royalty.
Food a bit more expensive, but really good and nice portions.
Definitely would stay there again. A little oasis in the midst of hectic Mandalay surrounding.

10/10

Exceptional

04 Jun 2015

Jill

Our best stay in Myanmar

We loved this place. At first the neighbourhood looked a little out of the way but we soon realised it was perfect. The locals are gorgeous, it is a short bike ride to all the key places, and it was quiet. It is clear that the management and staff all work together to create a lovely atmosphere. Free bikes to ride to the sights, complimentary cocktails at happy hour, more than daily room checks,etc. Thaw and Chit were great at front of house, ensuring nothing was a problem. We found his much nicer than the flash resort that we stayed in at Bagan. My husband enjoyed his massages and the hotel restaurant had great food. It was a fabulous base from which to explore all of Mandalay.

Partner

10/10

Exceptional

18 May 2015

romantic weeken

Excellent hotel near Royal Palace

This is a high quality hotel, very clean, extremely helpful and friendly staff. The breakfast was varied and delicious. I would recommend anyone to stay here, if visiting Mandalay!

10/10

Exceptional

13 May 2015

Roberta

Wonderful oasis in Mandalay

We had a wonderful stay. We loved the restaurant and the hotel itself. The service was extraordinary.

Partner

8/10

Excellent

16 Mar 2015

Dan

one of the few reasonable choices in Mandalay

good staff, good breakfast, rooms feel tight, but overall a nice option for Mandalay

10/10

Exceptional

11 Oct 2014

Verified traveler

Boutique Hotel in Town!

Hotel offers free afternoon teas and snacks,and in the evening free cocktails by the pool with traditional harp playing, away from buzzy crowd outside,very nice.
All the staffs are very polite,smiley speak good English,very helpful.

Partner

10/10

Exceptional

26 May 2014

Marvin

Excellent hotel in Mandalay!

Nice and cosy hotel in Mandaly, great value for the price!

10/10

Exceptional

26 Dec 2025

Sureyya alican

Great service thanks

Friends_and_family Friends

10/10

Exceptional

26 Jan 2020

Bruno

High and tailored level of experience in Mandalay

I would say that for long time, and I travel quite frequently, a service in a hotel was this high.

Partner

8/10

Excellent

20 Apr 2019

Erdil

Nice hotel

Bra lokasjon, god mat. Dyr drosje service lei drosje heller på gaten enn å bruke hotellets taxi service

Family

8/10

Excellent

19 Mar 2019

Cecile

Hotel de charme

Hotel by the red canal is a very charming hotel, well situated near Mandalay palace. Although the room are a bit small and dark (but the other side room may be with more light), they are full of nice attention from the employees which is suite appreciable. The pool is nice and the restaurant also. Overall a very good stay !

Family