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Lakeshore Hotel Suao

Yilan · Taiwan – China

No 38 Zhongzheng RdView location

9.2/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lakeshore Hotel Suao

The 3. 5-star Lakeshore Hotel Suao offers comfort and convenience whether you're on business or leisure in Yilan. Enjoy amenities such as free Wi-Fi in all rooms, daily housekeeping, fax machine, grocery deliveries, and a laundromat.

Select guest rooms feature complimentary tea, a closet, towels, carpeting, and slippers for a restful stay. Recreational facilities include a hot tub, fitness center, hot spring bath, outdoor pool, and spa. The Lakeshore Hotel Suao: the perfect choice for your Yilan stay.

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Located in Suao, Lakeshore Hotel Suao is on the waterfront, within a 5-minute drive of Suao Cold Springs and Baimi Wooden Clogs Museum. This hotel is 15 mi (24.1 km) from Taipingshan National Forest Recreation Area and 1.3 mi (2.1 km) from Sanxiantai.

Make yourself at home in one of the 187 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment.

Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Good Travel Seal Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7 AM to 10 PM.
    • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s pool is closed from 7 AM to 3 PM on the first Wednesday of March and September.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 宜蘭縣旅館230號
    • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
    • This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, shaver, and nail file.
    • Property Registration Number 宜蘭縣旅館230號
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately TWD 726 for adults and TWD 363 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Baimi Wooden Clogs Museum 2.1 km / 1.3 mi
Sanxiantai 2.1 km / 1.3 mi
Nanfang Ao Fishing Port 2.4 km / 1.5 mi
Nanfangao Nantian Temple 2.4 km / 1.5 mi
CCCB Coral Museum 2.4 km / 1.5 mi
Wu Wei River Bird Reserve 2.5 km / 1.5 mi
Shenghu Shan 2.5 km / 1.6 mi
Tofu Cape 3.1 km / 1.9 mi
Beibin Park 3.6 km / 2.2 mi
Nanfangao Lookout 3.7 km / 2.3 mi
Neipi Beach 3.7 km / 2.3 mi
Suao Cold Springs 4.5 km / 2.8 mi
Lucky Art Crayon Factory 4.8 km / 3 mi
Yilan Cake Museum 4.8 km / 3 mi
Kili Bay Pearl Milk Tea Cultural Center 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 187
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 21 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Hot tubExtra charge
  • Good Travel Seal
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS PREMIERFAMILY ROOM • TWO QUEEN BEDS PREMIERFAM.2Q-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM TWO QUEEN BEDS PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEWDBL.DX-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO DOUBLE BEDSFAMILY ROOM • DELUXE TWO DOUBLE BEDSFAM.2D-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LUXURY OCEAN VIEWFAMILY ROOM • LUXURY OCEAN VIEWFAM.LX-OV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM LUXURY OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIERFAMILY ROOM • PREMIERFAM.PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY OCEAN VIEWDOUBLE • LUXURY OCEAN VIEWDBL.LX-OV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    DOUBLE LUXURY OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CAPACITY 2FAMILY ROOM • DELUXE CAPACITY 2FAM.C2-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Lakeshore Hotel Suao

    FAMILY ROOM DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lakeshore Hotel Suao

9.2
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
02 Jun 2026
Eliza Li Tse
The staff were all nice and always helpful!! The hotel itself was also a nice place to stay. Great for a chill travel.
Family
10/10
Exceptional
17 May 2026
Sushan
The view is amazing. Breakfast is out of scope
Family_with_children
10/10
Exceptional
29 Apr 2026
Arthur
Pleasant stay. Great and courtesy staffs.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Kevin
We've got the harbor view and mountain view on the 12th floor. We love the hot spring, but wouldn't dare to soak in the cold spring for too long. The hotel room, staff and the food were all very good!
Family
10/10
Exceptional
29 Mar 2026
Aiping
Wonderful hotel in every aspect. The room is spacious and the shower is luxurious with indoor spring bathtub. The breakfast is pleasant to the eyes and tasteful to the mouths. The staff is helpful and professional. Highly recommend this hotel to everyone who visits this area.
Family
2/10
Poor
03 Feb 2026
慶茹
Upon our arrival, the front desk
10/10
Exceptional
27 Jan 2026
Campbell
The room is clean and the food-breakfast is great
Partner
10/10
Exceptional
23 Jan 2026
Cherie
Clean, friendly staff, delicious buffet breakfast and awesome amenities
Leisure Family_with_children
8/10
Excellent
15 Dec 2025
Ming-Hsuan
Friendly staff, clean and spacious rooms.
Family
2/10
Poor
16 Nov 2025
Chun Tze
There was a typhoon with big rain when we were at hotel, the hotel management handled terrible, there are no electricity for the whole night and nobody informed us what was happening. The hotel closed the basement parking lot garage gate without letting people to decide to move car out or not and once no electricity, the water pump is not working, all the car in the parking garage were covered under the water. The management is not fully responsible.
Leisure Friends
10/10
Exceptional
11 Nov 2025
Jeffery
I like the room location, hot tub, breakfast. Nice rooms
Good value also. We used the gym mostly cardio machines
Friends_and_family Friends
8/10
Excellent
23 Jul 2025
Patrick
Good hotel in a sad neighborhood. If you do not have a car you are essentially limited to the hotel restaurant as the city of Su'ao offer limited options for dining as a family. Similarly, it is hard to enjoy the Yilan region as the public transit options are not frequent and require extreme planning to go around.
That said the hotel itself has great staff, a wonderful breakfast buffet and is overall a good place to be.
My only gripe is the design of the bathrooms that is annoying when traveling as a family that is neither Japanese nor Finnish and do not practice nudity as a group. Would have been fine, had we traveled as a couple. Bedding and all other amenities were great.
Leisure Family
8/10
Excellent
13 Jun 2025
Gerard Jack
very very good
8/10
Excellent
23 Dec 2024
Serena
Clean, convenient walking distant from Suao Train Station, wonderful hot spring & cold spring in room. Delicious & quality breakfast.
Friends_and_family Family
8/10
Excellent
21 Dec 2024
Phoebe
Good breakfast ! Clean hotel
Leisure
10/10
Exceptional
09 Dec 2024
Jiunn Shyan
Really enjoyed my stay Lakeshore Suao. Besides cleanliness and super hospitable staff, the vibes in this hotel is impeccable! Will definitely return.
Leisure Partner
10/10
Exceptional
30 Nov 2024
Campbell

Nice onsen hotel

This hotel has both hot and cold onsen in the same room. But breakfast is soso!
Partner
10/10
Exceptional
25 Nov 2024
Kishore

Miles to go, to improve...

Our check in experience was very good. Language didn't proved to be sent problem. Thank God. However the ALCO promo was an absolute disaster. Food was awful. Selection of alcohol, very poor! A cheap offer didn't mean list inclusions!
Partner
10/10
Exceptional
03 Nov 2024
Nan
The in room hot and cold springs are wonderful, so was breakfast.
Leisure Family
10/10
Exceptional
18 Oct 2024
LAURA
Good
Leisure Family
10/10
Exceptional
14 Oct 2024
Jenny C

Nice view to the harbor and sun rise

Staff are very friendly and helpful. Beds are clean. Bathroom wore off a little bit due to normal use of hot spring and cold spring water. The spring water is orange-brown color with mild scent. The view to the harbor is quite nice. Overall speaking, a nice stay.
Friends_and_family Family
10/10
Exceptional
29 Sep 2024
Pinwei
Is good for visiting
Leisure Friends
10/10
Exceptional
29 Jul 2024
Takeo
very nice hot spring and great breakfast
Leisure
10/10
Exceptional
26 Jul 2024
Gek Khim
Stay for 1 nights with half board, steamboat dinner and breakfast are delicious, breakfast has more variety of dishes as compare to other hotel in taichung and taipei. Welcome drinks was serve to our room. Like the hot and cold spring bath. Very comfortable room, hope to come back again.
Leisure Family
10/10
Exceptional
11 Jun 2024
Tawei
Great place to stay.
Leisure Family
10/10
Exceptional
10 Apr 2024
Jack

Best rooftop pool

It was really relaxed and the best part were the roof top pool and the amazing breakfast.
Friends_and_family Family
10/10
Exceptional
04 Apr 2024
Y

Great stay

I love this hotel so much, especially the top roof, perfect view
10/10
Exceptional
28 Feb 2024
Sunglin
Food is good
8/10
Excellent
29 Jan 2024
CHUI FOONG
General okay.
10/10
Exceptional
21 Jan 2024
Florence
The hotel helped us to move in smoothly. all the staff in the Front desk staff, the restaurant, and the house keeping are just great! Their breakfast buffet is stupendous!
Leisure Partner
10/10
Exceptional
06 Jan 2024
Biyu
Loved that we had our own hot and cold springs to soak in to relax in privacy. Our King room was spacious and clean. The staff were always courteous and responsive whenever we had queries. The spread of the buffet breakfast was also fantastic!
Leisure Partner
10/10
Exceptional
20 Dec 2023
Cindy
Nice view from room. Room was clean and comfortable. Great service from staff.
Partner
10/10
Exceptional
28 Oct 2023
Yinjun
This property is nearly new, at a quiet location, provided transportation to the airport is a plus.
Leisure Family
10/10
Exceptional
14 Oct 2023
Ivonne
Amazing place. The hot spring is great. Will come back here again in the future.
Leisure Partner
10/10
Exceptional
10 Oct 2023
Florence
As usual, Lakeshore Hotel Suao showed their hospitality through expedient check in service and we want to thank especially Ms. Lin, who helped us so much when we checked in. The foods and drinks are excellent!!! We recommend this hotel to anyone who is coming to this area. We will come back for sure.
Leisure Family
10/10
Exceptional
20 Sep 2023
CHUNG WEI
Great ocean view !
10/10
Exceptional
25 Mar 2023
Jang
One of the best hotel i have been to. Big, spacious and boost a great view with clean air. Will be back next time.
Leisure Family
10/10
Exceptional
22 Mar 2023
BEN
The view from roof top pool is outstanding.
Leisure Family
10/10
Exceptional
21 Mar 2023
Nga Sze
Excellent
Leisure Friends
10/10
Exceptional
13 Mar 2023
Gary

Superb Hotel Nestled in 宜蓝

A pleasant surprise at the high standards of customer service, room cleanliness and the hot cold spring bath, excellent breakfast spread and the alcohol night which truly made the stay memorable. Definitely recommend this gem to fellow travellers going to 宜蓝.
Friends_and_family Family
6/10
Pleasant
15 Jan 2023
Brenda
Taiwan just opened for tourists and it’s quite disappointing that the hotel staff didn’t make us feel welcome. They were rather restrictive in many aspects. Though messages from the hotel staff were delivered politely, we felt like students being given instructions.

The overall standard of the hotel, in terms of the room’s quality and hotel’s public areas, the price we paid is not worth it.

However the little town/village environment makes up for everything worthwhile. We’ll be back to Suao but we won’t be staying at the same hotel again.
Leisure Friends
2/10
Poor
02 Oct 2022
Sebastian
Did not see any difference between being VIP Access and non-VIP access. Very disappointed. Expedia VIP Access basically means nothing so will not be choosing based on that in the future.
Leisure Family
10/10
Exceptional
08 Sep 2022
SHUPING
Nice view.
Leisure Family
4/10
Poor
22 Dec 2021
Hassan
Not worth the price
Leisure Family
10/10
Exceptional
02 Jul 2021
James

All you need is there. Great COVID-19 Protocols.

Very good customer service. Great food. Very good COVID-19 protocols. The location is walking distance to the main market street.
Wonderful view.
Nice wifi, very clean.
The hot and cold springs inside the room is so convenient. Whole family love it! Highly Recommend!
Friends_and_family Family
10/10
Exceptional
17 Jun 2021
Verified traveler
Nice bathroom and buffet.
Leisure Family
10/10
Exceptional
08 Apr 2021
Cindy

Happy stay at Lakeshore Su-ao

Jess was amazing and welcoming at the front desk. Room was lovely and clean. Only suggestion would be to serve afternoon tea with a choice of coffee and cake. Lovely hotel and pool, breakfast and would return.
Partner
10/10
Exceptional
31 Mar 2021
Verified traveler
New property, but around the hotel has nothing, hotel don’t sell alcohol drinks
Leisure Family
10/10
Exceptional
17 Jul 2026
YEN CHUN
房間的浴池非常大，窗外風景優美，很放鬆！早餐可以用到1點多，CP值高👍
Partner
8/10
Excellent
09 Jul 2026
Steven
提供早午餐的時段，讓純粹待在飯店放鬆放空有寬裕的時間用餐，飯店的位置極佳聯外交通很便利
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
KENHU
床很舒服，早餐可以吃到13:30，景觀很漂亮，太棒了
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
CHIA-YU
員工服務態度很好
免費升等房間
泳池很漂亮
早餐提供到很晚👍
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
TZU HSI
早餐超讚~!! 勝過許多五星級飯店 而且還能吃到13:30 這點大加分
無邊際泳池外側有欄杆 遮擋了是現有點小遺憾
房間淋浴的門關不緊 要一邊用腳頂著 不然水會濺出去 應該要改善
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
CHI YIN
好久遇到90分以上的飯店，早餐菜色不多但豐富新穎不落俗套，房間附溫泉不潮濕，接待人員親切和藹，美中不足泳池有點小可惜。
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
TUNG-WEN
早晚餐的餐點都很棒，菜色很多，櫃台人員服務態度很好，房間也很乾淨舒適
Partner
10/10
Exceptional
29 Jun 2026
Tsung-Chuan
地點在比較沒那麼顯眼 在白米橋彎進去才看得到 地下室停車場有B1(平面)/B2(平+機)
一樓大廳辦理入住 電梯旁就是餐廳 最近晚上7點半有民歌音樂會 現場吉他彈唱
吃完晚餐 可以在旁邊休息聽歌 也很不錯 近期晚上9點半 也有加購350可以現場迎賓小點
+暢飲酒精飲料的活動 還可排隊領取 專業特調 沒有大燈搭配每桌一個小夜燈 很有氣氛
早餐著實讓我嚇一跳 因為超級豐富 供應時間還很長 服務員也都很客氣
房間乾淨 明亮 木地板 還有硫磺池可以泡湯 一般淋浴暢快 排水也很順 馬桶也都採高級TOTO免治型 推薦可以來入住
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
YenChun
服務人員非常親切，住宿也是相當舒適，環境非常清幽，床也很好睡，溫泉很棒
Friends_and_family Friends
10/10
Exceptional
26 Jun 2026
JUNG JUl
非常完美~硬要說呢就是泳池小了點.
10/10
Exceptional
26 Jun 2026
SUI WA
所有都很好，房間適中不太大不太細，浴室很正。泳池很好景觀一流
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
淑芳
整體品質好，下次再回顧
客房乾淨
早餐很豐盛
地下停車方便
Partner
8/10
Excellent
18 Jun 2026
YUNGHSUAN
對工作人員的服務十分滿意
Friends
10/10
Exceptional
16 Jun 2026
Yingchuan
床很舒服，非常的好睡，房間有溫泉跟冷泉在房間泡溫泉就很舒服～早餐可以吃到1:30，想要睡晚一點退房後再來吃早餐，真的很放鬆～飯店人員也很親切，態度都蠻好的～
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
SZU-TING
早餐豐富。因非旺季停車位充足。屋頂游泳池view很好。
Friends_and_family Family
6/10
Pleasant
09 Jun 2026
孟蓉
員工服務都很讚、美中不足是隔音有點差、一早就被其它外面房門的大力關門聲吵醒、其餘都很好！
10/10
Exceptional
03 Jun 2026
Evans
選擇的是高樓層可以看海景的房型，比較可惜的是窗戶若能乾淨一點，會再加分。頂樓泳池也推薦，水質乾淨，若對外玻璃能夠定期清理，一樣是很不錯的體驗。房間內雙湯非常厲害，很推薦！
Partner
10/10
Exceptional
28 May 2026
致爲
早餐豐盛，客房乾淨，又有雙泉池可以泡，真的超值，會再訪
Partner
10/10
Exceptional
27 May 2026
Pui Yi
早餐豐富,房內有雙泉好特別,只是地點有點偏僻,其他都得好
Partner
8/10
Excellent
26 May 2026
WeiWen
除了房間的隔音非常不好之外，其他的項目包含餐點、環境、設備等都很棒。
Friends_and_family Family
8/10
Excellent
23 May 2026
huimei
早餐，服務都非常好。
停車位不夠，就是房間地板有點壞掉。可惜了。
Friends_and_family Family
10/10
Exceptional
22 May 2026
KA KI
房間整潔，可以在房間裏浸浴非常方便。天台有無邊際泳池，晚上拍照一流。早餐時間安排貼心妥當，可以到下午一時半，我們退房後去了一個景點再回來吃，再到機場剛剛好。泊車位置比較少，但如果停車場已滿可以跟酒店職員反映，他們會有指示安排你到哪裏可以安心泊車。
Friends_and_family Family
10/10
Exceptional
21 May 2026
CHING
房間迎賓點心及早餐誠意不足
8/10
Excellent
21 May 2026
Meng Han
房間乾淨，服務態度良好，溫泉設施也很棒，可惜房間溫泉區的把手處在住宿時有損壞，即時向飯店人員反應，也有提供換房，但因為時間太晚沒有使用，隔日有給予較晚退房的優惠，但因為沒有收到通知作罷，早餐很豐盛，用餐時間也很長，非晨型人友善。
Partner
10/10
Exceptional
16 May 2026
KuanWen
房型非常舒適，浴室雙池設備非常好，剛好可以一邊熱泉、一邊冷泉，真的非常讚
Friends_and_family Friends
10/10
Exceptional
14 May 2026
Hui Wen
這次是獨旅3天兩夜
飯店住宿是舒適的
房間內泡湯景色很舒服
溫泉放水很快速
讓人隨時想放鬆很快就能夠泡到溫泉
大推旅遊住宿
Self
10/10
Exceptional
08 May 2026
Akiko
2食付きで3連泊しました。館内は清潔でごはんも美味しくて大満足ですが、ただ1つランドリールームが無いのが残念でした。それ以外はスタッフも常に気をかけてくれて、居心地が良かったです。
Partner
10/10
Exceptional
06 May 2026
Kai-Shin
餐廳多樣化，位置滿分
Friends_and_family Family
8/10
Excellent
02 May 2026
Hao-Jui
早午餐到下午一點半，很棒
Friends_and_family Family
8/10
Excellent
30 Apr 2026
Shuping
渡假勝地、放鬆心情、餐飲服務不錯，服務人員都不錯！
Business
10/10
Exceptional
25 Apr 2026
KUANG-YING
早餐有一點退步，也可能是住太多年感覺沒什麼大變化。整體還是好吃的
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
YUN TING
客房 浴室 泡湯池都很乾淨 黃金溫泉和蘇澳冷泉泡起來超舒服的！

早餐太讚了！06:30-13:30完全滿足只吃早午餐的我 早餐種類超豐盛 結合當地食材的創意料理 龍蝦湯 鬼頭刀塔 鴨賞白醬麵 還有一個健康的墨式健康能量碗 台式馬卡龍和珍珠也好好吃⋯太多美味食物了 早點吃還有小卷 象拔蚌

最值得一提的是 整間飯店服務人員都笑容滿面 甜到像吃蜂蜜 非常辛苦長時間勞動的餐廳人員 也是非常親切又有耐性
真的是一間非常成功的飯店 以後每年都想要來泡湯
老公來蘇澳出差 住宿也非煙波莫屬

平常是稱職的家庭主婦 跟屁蟲老婆
當然也要跟來好好享受一下

掃QR code加入會員還送一百點 立馬在大廳禮品店
買了ㄧ支LAIWA UV400太陽眼鏡（裏.外）是一個台灣本土環保時尚品牌，以其獨特的「小漁鏡」（漁網回收環保製成太陽眼鏡）超級輕只有30g
1280折100很開心(o^^o)
Partner
10/10
Exceptional
17 Apr 2026
WANG
員工禮貌親切又，晚餐時段可預約並分流。服務週到。早餐時段長時間可到下午一點。除了方便只吃早午餐的房客之外。也可以讓一般的房客體驗早午餐吃到飽的感受。客房乾淨，停車方便。真的很適合連續住宿，享受美好假期時光。
Partner
10/10
Exceptional
09 Apr 2026
Ya Hui
走到鎮上就幾分鐘，有便利商店，還有不少飲料店跟小吃店。是個安靜悠閒的渡假酒店。很喜歡房間內的湯屋，頂樓的無邊際泳池跟按摩浴缸也很棒。頂樓看港口，河川，隧道等美景，非常療癒！
Friends_and_family Family
8/10
Excellent
07 Apr 2026
FU-SHYONG
不錯
8/10
Excellent
05 Apr 2026
Nianhan
早餐有素食不錯
Partner
4/10
Poor
03 Apr 2026
YANG
早餐冰淇淋好硬挖不動 而且沒有換新
Partner
4/10
Poor
02 Apr 2026
KENG CHIH
溫泉到晚上都不熱
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
羲澤
早餐豐盛！
Partner
10/10
Exceptional
29 Mar 2026
Fa-shian
溫泉服務出色！
Partner
10/10
Exceptional
25 Mar 2026
Mei
這次是帶2位長輩和一位小朋友入住2夜 。飯店的stuff態度非常好，也很有耐心 。這次特別幫我們升等，房間很寬敞、浴室也很大 ，泡起温泉特別享受 。床也軟硬剛好很舒適。
早餐非常好吃！我們連續2天都在飯店用餐、 整體而言非常滿意這次的入住、不論是在服務上或房間和料理的品質 。只是如果連住時，早餐的menu能有更大的變化的話會更好！
Family_with_children
6/10
Pleasant
17 Mar 2026
Chia ching
早餐尚可 無海景
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
HSINHAN
渡假氛圍很棒
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
YING-CHIA
風景不錯 早餐可以享用到13:00也很不錯
10/10
Exceptional
08 Mar 2026
Pei-Hua
乾淨客房、員工親切、山景房
10/10
Exceptional
05 Mar 2026
Ying Shan
加購價升等山景房，房間樓層在13樓視野很好，客房也很乾淨
Partner
10/10
Exceptional
28 Feb 2026
YI-JUI
C/P值沒有什麼好挑剔的，早餐/房間/設施和服務都不錯。
真要說的話可能就房間空調/除濕機聲音大了點。
覺得預設的枕頭比較軟的話可以找櫃檯換。
Family
10/10
Exceptional
28 Feb 2026
Peggy
客房乾淨、服務到位
10/10
Exceptional
27 Feb 2026
JUNG HUANG
客戶體驗很棒。乾凈、床鋪很舒服，view很漂亮。值得再來。
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Peilin
非常舒適
4/10
Poor
22 Feb 2026
FUSHENG
飯店硬體設備很棒，尤其是早餐（很棒很滿足）
但～不瞭解～飯店櫃檯人員竟然專業不足，回答問問題像AI，讓房客感覺很差….。到飯店附近蘇澳老街用餐，找一間「薑母鴨」結帳被收費加倍（退費也不足），對蘇澳的感覺很差。
Friends_and_family Family
10/10
Exceptional
11 Feb 2026
chih chieh
溫泉讚 風景好 早餐好

Location & surroundings

Lakeshore Hotel Suao
No 38 Zhongzheng Rd, Yilan, Taiwan – China

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Lakeshore Hotel Suao

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