Name: Vatican City Relais
Address: Via Gregorio Vii 350, Roma, 165, IT

6/10

Pleasant

14 Jun 2026

Yania

For starters, this is NOT a hotel or a hostal, this is an apartment that has 4 doors/rooms and they all share a kitchen. To enter the building, this is an apartments building and there is no way to access unless you whatssap the staff, they are not fast at responding. If you travel with children make sure they don't change you city tax for the kids. There is absolutely no one to talk to there, it is quite literally a shared apartment with doors that lock. The beds only have sheets no covers, no blanket, no throws. We whassap the person and never heard back to get some blankets. We ended up covering ourselves with towels. Get ready for the AWFUL noise from the street that lasted until 4am. That is motorcycles speeding ambulances right at ear level. We actually contemplated leaving the apartment at 2am and head to the airport then. It was THAT bad. The room itself was nice besides not having blankets. But the logistics of accessing are absolutely stressful and atrocious. I can tell people grow frustration when they get there because there are signs everywhere to not ring tenant doorbells, and that the only way to communicate is whassap.

Family_with_children

10/10

Exceptional

05 May 2026

Dylan

I always stay here when in Rome and I always enjoy it perfect quiet location rooms top condition

Business Partner

10/10

Exceptional

04 May 2026

Dylan

I always stay here when visiting Rome location isn’t far from city center it’s walkable to the Vatican I really enjoy staying here

Partner

8/10

Excellent

28 Apr 2026

Joanita

I enjoyed my stay. A little had to get a hold of but helpful.

Family

2/10

Poor

27 Mar 2026

Obaid

Please do not book with under 10 kids, constant ambulance and road noise.

Our bathroom door got locked twice , thankfully on both the occasion it happened during the check in time of the accommodation but it could be worse.

Not very friendly staff

Never going to book this accommodation again and I can’t even recommend to our enemy.

Family_with_children

4/10

Poor

19 Dec 2025

Denisse

Contacting the host was a nightmare. We got there late afternoon and I attempted three numbers before I got a hold of the host.

Host did not speak well english which is totally understandable but upon communication, she seemed agitated and frustrated. AC did not work. No microwave or stove top. Sheets and towels were not replaced. Limited supplies to soap and shampoo ,etc.

I would say the location is conveniently located to Vatican and bus stops and other supermarkets. But, this comes with a down side of lots of noise.

Leisure

10/10

Exceptional

15 Sep 2025

Dominic

We had an easy check in and the host was so helpful as it was raining. The rooms were clean comfortable and surprisingly larger than expected. There was a comfortable well stocked communal kitchen. No stairs to carry bags up. The only issue was access to host. Sent several messages and tried knocking on the door to advise early check out. We couldn’t ring with our overseas phone .

Leisure Partner

10/10

Exceptional

24 Jul 2025

Christopher

Great place to stay!

Leisure Partner

8/10

Excellent

24 May 2025

Kristin

It took an hour to get our bags checked (slow long line at Air Canada), so that added stress. Oncc we got through that, it went very smooth through Security and Customs. We grabbed a delicious snack and headed to our gate to board - no issues.

Leisure Family

6/10

Pleasant

29 Apr 2025

Dylan

Very walkable to Vatican City itself a lot of noise however in mornings air con not working and not staff on the recepition

Leisure Partner

6/10

Pleasant

22 Mar 2025

Shmay

Nice rooms and staff. You can hear the highway traffic at night.

Leisure Friends

4/10

Poor

15 Mar 2025

Emily

Not our favorite stay. The bathroom stunk like sewage and would make the whole room stink if you didn’t keep the door shut. The bed was hard as rocks, I’m not sure if it was even a mattress because it was so flat and firm. The towel I went to use for a shower had long hairs on it when it should have been clean. There were questionable stains on the throw pillow for the bed as well. Not the worst place in the world, but we won’t go back.

Leisure Partner

6/10

Pleasant

01 Feb 2025

Kajoke

Checking in was very unpleasant. I was yelled at multiple times by the lady when trying to check in. I couldn’t understand her when she asked for the name of reservation so she yelled at me and when I told her that the door wouldn’t open after she told me it was opened, she yelled at me again. Then getting into the actual room was also a mess and complicated. On the door it says that the tourist tax was €3.50 per night per person, we received a paper saying it’s €7 per night then ended up getting charged €6 per night. You can also hear the other people as the walls are thin. Other than that, the room was clean but the bedding had a weird smell.

Leisure Family

10/10

Exceptional

30 Dec 2024

Christine

Friendly staff and clean and spacious rooms. We had a nice stay!

Leisure Family

10/10

Exceptional

31 Aug 2024

Charlotte

Great spot, near lots of bus lines and not too far from all the sights!

Leisure Partner

4/10

Poor

09 Aug 2024

Nkem

MISLEADING DESCRIPTION AND POOR SERVICE.

I had to wait outside for an hour.
No one let us in!
It was a resident going in that finally let us into the property.

The host was not so friendly.

Finally it SHOULD NOT BE ADVERTISED AS A HOTEL, it is MISLEADING!

Friends_and_family Family

2/10

Poor

31 Jul 2024

Himika

When I checked in I was a required to call and as a tourist with an international SIM my phone wasn’t making outgoing calls so I had trouble reaching staff. There is no buzzer or anything to get into the building. The room was clean but the AC stopped working in the evening and every time I tried to turn it on it would make horrible clicking noises. The walls here are paper thin and the property is next to a major roadway so it’s extremely loud and you can’t sleep all night. Overall stay away do not recommend.

Leisure Self

2/10

Poor

09 Jun 2024

Judith

The worst hotel so far, Emanuela was one of the staff members and was just awful. This property was advertised as bed and breakfast, but no breakfast was provided, said that reception is at property form 9am-9pm, we arrived around 2pm and no one was there. We went out to explore the city, came back at 8pm and no one was there. In the kitchen, they have a signed that says, we were able to keep keys if luggage is left at property in the morning, when called Emanuela to confirmed, she expected us to leave luggage at property unattended and out in the kitchen even though there were other tenants in the same apartment with access to kitchen. Ineludible helpful and nice person was Rafael, he was nice enough to explain and allow us to take keys. Even thought it says that staff is onsite, do not expect them to be there, all communication was thru phone and WhatsApp only. Only time I saw Emanuela’s face was when we came back for check out. No document to sign just simply pay city tax but her attitude was incredibly rude. On website they mentioned Shuttle from and to airport for 15 euros per person, but when asked Emanuela told me 60 euros, but property sign says 50 eeuros. Called a Uber taxi and I was charged 45 euros. I definitely won’t come back would neither recommend this mess.

Leisure Family

8/10

Excellent

12 May 2024

Cinzia

Nice reasonably priced small property. Would stay here again.

Leisure

8/10

Excellent

11 May 2024

Naomi

I liked the convenience of amenities. Very noisy at night.

10/10

Exceptional

27 Apr 2024

Clarice

Comfortable beds, clean, well located

6/10

Pleasant

12 Feb 2024

Andreia

The place isn’t an hotel, is just an apartment with a few bedrooms and the kitchen is shared by everyone. If you need to warm up your food or some milk for you or your children is no way because the place doesn’t have a microwave available just a kettle for hot water. But the place is okay for the price. The clean the floors and changed the bins bags every day and they changed our bed sheets after 3 days. The are is okay as well, is a few places where you can eat and supermarket. Is easily accessible to Vatican as well and you have a bus stop in front of the building. We like it and the staff was okay.

Leisure

10/10

Exceptional

17 Dec 2023

Verified traveler

The staff are very helpful and welcoming

Friends_and_family Family

4/10

Poor

25 Sep 2023

Karen

No one cleans your room. Attitude issues

8/10

Excellent

31 Jul 2023

Tahsheen

Nice place in a good area but it was hard to find and the receptionist was not helpful.

4/10

Poor

12 Jan 2023

Carlos

It was ok, the staff that greeted us was terrible!! They advertise their kitchen as having snacks, they don’t, the faucets in the bathroom had rust on them. The zone is good since it has a taxi stop right by it, and a coffee shop called Ill Papagallo which was fantastic!!

Leisure Partner

2/10

Poor

23 May 2022

Rosney

Horrible place to stay looks like a motel

Family

2/10

Poor

27 Nov 2021

Fernando

Nothing

Leisure Family_with_children

8/10

Excellent

21 Aug 2019

MaryElizabeth

Amendment to let night's post on this small \"hotel

I would like to amend my previous review. The thing that really threw me off was that no one was here to greet me and I had no idea what to do. It was extremely frustrating. I was tired from the trip and angry that I was not told that no one would be here and what to do in that case. I had their text number in my phone so luckily I called and got assistance over the phone, But there were several issues so I had to call several times. On the + side, the room is clean and updated, the staff person that was here at 9:30 was lovely and very helpful with directions, the location is good for walking to Vatican City (30 min or so) but the general area is not the most fancy, Overall I am more pleased than I was last night,

10/10

Exceptional

17 Jun 2019

Christaire

Love it

The room was very clean and the lady in the front desk was very nice. Would recommend and definitely come back again .

Family

10/10

Exceptional

20 Mar 2019

Verified traveler

Highly recommend !
Very clean and the staff super friendly
Great location

Leisure Family_with_children

8/10

Excellent

16 Nov 2018

John

Tucked away apartment, not that well signed. Very clean & spacious room, helpful staff. Unfortunately our room looked out onto a busy road junction so there was quite a lot of traffic noise. Breakfast was a bit limited but you do have 24hr access to the kitchen for drinks & snacks.

10/10

Exceptional

17 Aug 2018

Verified traveler

Awesome staff, clean rooms. Close to everthing. Loved it.

10/10

Exceptional

31 Jul 2018

Imelda

Welcome stay at Vatican Relais.

We shared as a couple, a very lovely room at the Vatican Relais. Our double room was spacious, clean and comfortable. Bathroom was nice too with the towels changed daily

Loved being able to use the Apartment's share kitchen/diner whenever we wanted. There is a great coffee machine and plenty of milk and fruit juice to hand. Can help yourself 24hrs a day.

Breakfast was cereals and cake was on offer for breakfast, but it was no problem bringing in a few extras to eat and drink with these. There is a large supermarket about 8 mins walk away.

We were made to feel very welcome during our stay. Would highly recommend.

Partner

8/10

Excellent

08 May 2018

Mare

Nice hotel

Nice room clean very roomy, bathroom very clean. Only thing was not much of a variety for breakfast. Continental breakfast at best. I did eat yougart. Great coffee.

10/10

Exceptional

28 Sep 2017

Verified traveler

What you see is what you get

I was expecting this to be a hotel however it was more like B&B, but dont let this put you off. The receptionist Angelica is a star she showed me and my boyfriend all the places to visit. She was super helpful. The area of the hotel is nice is not much in the city so you can escape a little from the touristic vibe. You can be at the city within 20mins.
The bathroom is very big but I found the shower a bit small, I am a small person and I found it small I kept on banging against the shower walls.
Overall we loved it and definitely recommend the place

Partner

8/10

Excellent

14 Sep 2017

Michael

Sweet quaint spot near Vatican

Great spot with a more suburban feel, perfect bus stop right out in front of the hotel. Only 5 minute bus ride or 15-20 minute walk to the Vatican and maybe 15 minutes bus ride to majority of Ancient Rome attractions. Great spot for the value, nice balcony. Metro stop also only 15 minute walk. Close enough to everything, but just away enough away from the tourist crowds for the evening. Although quieter than being right in town, keep in mind Rome is very loud everywhere due to the sirens, buses, vehicle traffic.

Partner

10/10

Exceptional

06 Sep 2017

Frank

Rey pleasant stay

Excellent. Loved the room, the balcony and Rafael was very nice and helpful. Will stay there anytime I come back to Rome.

Partner

10/10

Exceptional

17 Jul 2017

Thierry

I enjoyed the place a lot !

Very clean, large bedrooms, well and nicely furnished. The location is not far from downtown: Piazza Venezia, Coliseum, Vatican, etc. (10-15 min. by bus). Free coffee, orange juice, etc. are available all day. Good internet. Above all, the personal is extremely nice and helpful & multi-multi lingual. Will give you good tips and can provide you with bus ticket, etc ...

8/10

Excellent

10 Aug 2025

Reza

Gut

10/10

Exceptional

05 Jun 2025

Quoc Huy

Moin,

Ich muss sagen für das Preis-Leistung Verhältnis wirklich toll. Recht Modern, simpel aber alles schön Sauber vom Bett bis ins Bad. Gerne wieder

Leisure Friends

10/10

Exceptional

31 May 2025

Olivia Selma Lobato

O hotel é.muito bem localizado, fomos a pé até o Vaticano , 25 minutos. Perto de tudo. As camas muito confortáveis e o quarto bem espaçoso e limpo.

Friends_and_family Family

4/10

Poor

09 May 2025

Mahmut

TEMİZLİK ÇOK KÖTÜ

Oda pisti. Tozdan geçilmiyordu. Pis oda vermişler resmen. Yatak rahat değil. Otele giriş çıkış çok zor. Geç geleceğiz diye mesaj attık dönüş yapmadılar. Ulaştığımızda otele giremedik 1 saat uğraştık.

Partner

4/10

Poor

01 Apr 2025

Fernando

El baño olia feo y todo estaba sucio la cama no fue bien tendida. Toallas no estaban limpias adecuadamentes y paredes del cuarto manchadas.

10/10

Exceptional

19 Dec 2024

Annamaria

Struttura ben collegata con i principali mezzi di trasporto ed è nelle vicinanze di piazza San Pietro.
Nelle immediate vicinanze ci sono negozi di ogni tipo, supermarket, bar e pasticcerie.
La camera è ampia, con un letto grande e comodo e la pulizia è eccellente.
C'è un minifrigo ed anche una macchinetta per il caffè in capsule. Caffè molto buono.
Spazioso bagno interno alla camera, dotato di una bella doccia e bidet. Si vede che la manutenzione della camera e della struttura viene fatta regolarmente: è tutto molto ordinato e perfettamente funzionante.
Ottimo rapporto qualità/prezzo.
Se proprio devo trovarci un difetto, il minifrigo è particolarmente rumoroso e di notte può essere un po' un problema riuscire a dormire.
Invece per il resto è stato tutto molto soddisfacente.

Business_and_leisure Self

10/10

Exceptional

08 Nov 2024

Adriana

Maravilloso

10/10

Exceptional

07 Nov 2024

Regine

Propreté et netteté. La salle de bain manque d'une étagère pour ranger les objets et d'une patère pour accrocher les vêtements. Mais tout le reste est parfait ( équipement de salle de bains etc...)

Leisure Partner

6/10

Pleasant

26 Oct 2024

Verified traveler

Così Così

Stanza carina e comoda ma non insonorizzata. I muri troppo sottili e si sentivano benissimo le chiacchiere della stanza affianco. Macchinetta per il caffè in stanza ma neanche una bottiglietta d'acqua. Potrebbero fare meglio

Business

8/10

Excellent

06 Oct 2024

Julia

Alles in allem eine gute Unterkunft. Super freundliches Personal. Die Anbindung ans Zentrum und den Bahnhof und ebenfalls den Flughafen sind ausgezeichnet.

Leisure Partner

2/10

Poor

02 Oct 2024

Amil

...So BAD.

Business Self