Kandy City Stay

Sri Lanka , Kandy
KANDY, 155 S W R D Bandaranayaka Mawatha Kandy Sri Lanka
Show on Google | Map

47 reviews shown

8/10

Excellent

30 Mar 2026

Buddhi

Its good environment and good service
Food is so good

Self

2/10

Poor

25 Feb 2026

SHAIKH

Pathetic hotel . Absolutely nothing available what advertised . Too many bugs which they call it nature , smell in the room . I refused to stay , one thing positive they refund my money .

6/10

Pleasant

10 Feb 2025

Jesse

The service provided by the staff of Kandy City is excellent, the hotel itself is a little dated and the picture isn’t actually the hotel. But for a budget option my partner and I were happy. Breakfast was super filling and generous.

The hotel is an awkward spot but a close enough walk to the lake and shopping areas.

Leisure Partner

4/10

Poor

06 Feb 2025

Verified traveler

Looks nothing like the photos and our room didn't even have any windows.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2025

mary jo

2-night Kandy stop

very good location, nice rooms, comfortable beds, great food in restaurant and helpful staff

Friends_and_family Friends

4/10

Poor

03 Oct 2024

Christine

This hotel needs some serious upgrades & a good coat of paint. Entrance & Reception is awful & made us want to run away! The room itself was not too bad.

Partner

4/10

Poor

31 Aug 2024

David

Pretty much disappointing all round.

10/10

Exceptional

05 Jun 2024

Laura

This hotel has spacious rooms and lovely windows to look over the city. What was absolutely outstanding was the customer service and genuine care from staff. We needed to extend our stay on our day of check out after being hospitalised in kandy. The staff organised everything and even waited until we were discharged from hospital at 1230AM to hand deliver us our room key and make sure we got in safe.

Leisure Friends

10/10

Exceptional

11 May 2024

Jeff

So overall this hotel was an excellent option. My room had a great view, especially at night with the city lights against the mountainsides. The lock on the door, although it did lock, was a bit difficult and frustrating.

However, Kandy City stay does get high marks for staff and their local tours. The hotel’s (mainly elephant park) was excellent and very economical.

Leisure Self

10/10

Exceptional

07 Feb 2024

Michael

People friendly
Too much window light at night
Needs darker curtains

2/10

Poor

14 Aug 2023

Gishanka

site is not as advertised. Hotel is in office-space like building. Next a very busy and loud city corner

Leisure Family

8/10

Excellent

26 Feb 2020

Randhir

Nice Stay

Superbly located with beautiful views of Kandy City. The breakfast was tasty and provided a nice touch. Staff were hospitable and accommodating generally. Room was mountain view and was spacious. However, there were some mild stains on the sheet. Overall though, it was a nice stay.

Partner

2/10

Poor

29 Nov 2019

Verified traveler

They do not seem to care about the traveller. Only interested in the money.

10/10

Exceptional

18 Sep 2019

Nerina

The staff were so helpful. I had booked a room that was tooo big and too many beds for just one person (solo traveler) and instead they helped find me a room with a better view and more accustomed to my needs. Also having a restaurant with fantastic food on the roof is so convenient if you are tired and don’t want to meander into the city center. Great stay!

Leisure Self

6/10

Pleasant

11 May 2019

Verified traveler

This hotel is currently under construction so there was some noise around and the internet only worked in the morning until 8am in the morning otherwise did not work the rest of the day

Leisure Partner

8/10

Excellent

20 Apr 2019

Verified traveler

Awesome stay at Kandy's !!

It was pleasant stay. The hotel and staff were very nice. The view from the terrace restaurant was awesome overlooking the Kandy City.

Partner

2/10

Poor

27 Dec 2018

Verified traveler

Please refund! Paid but no room.

We paid for the room using hotels.com and were told no room available when we arrived at the hotel. Please refund!

Partner

8/10

Excellent

18 Sep 2018

Saranga

This is a fairly good hotel near to Kandy city. It costs an affordable amount. This is suitable to stay for a short duration. Hotel staff is also nice. Although there were some lacking parts in room facilities, this small hotel is not bad for a short stay.

10/10

Exceptional

26 Aug 2018

Stephanie

one of the best hotels we stayed in sri lanka. Rooms are superb clean and big , friendly staff, 360 degree rooftop restaurant .Though this property is situated inside the hotel the rooms are quiet .what else do you need from a hotel.

10/10

Exceptional

24 Jun 2018

Verified traveler

Second visit - still happy

Liked it so much the first time I stayed there again when passing through Kandy for a night. Easy access to bus and train station.

10/10

Exceptional

18 Jun 2018

Verified traveler

Very convenient location

Really big and comfortable room. Nice furnishings. Great shower. Easy walk downhill to bus station and train station. easy with backpacks, maybe not roller luggage. Very friendly staff. Quick laundry service as well fora fair price. Convenient place to stay for a night if you're just passing through Kandy.

Friends

6/10

Pleasant

01 Sep 2017

Verified traveler

Adequate, just what we needed.

Beds are comfortable and clean but atmosphere is very bleak with no vibe. Had a snorning man which kept us awake.

Family

6/10

Pleasant

09 Apr 2017

Shelley

Comfortable, but extremely loud

The place is really good, comfortable, and clean. The only downside is that it's super difficult to sleep... Trains go past all through the night and a super loud.
If I'm honest, the only reason I stayed forbthe duration was because it was prepaid.

10/10

Exceptional

02 Feb 2017

Verified traveler

thank you for giving us hospitality

Luxury room, great facilities, excellent breakfast(i couldn't imagine how do they give all these facilities in the room). But especially: the staff was extremely welcoming and generous. their driver took us places and we hanged out with them on the top balcony with amazing view. We would definitely recommend this place if you look for something in Kandy. Thanks a lot!

Family

10/10

Exceptional

02 Feb 2017

Verified traveler

Exceptional

it has been newly renovated to accommodate to travellers extremely well with wifi in every room, air conditioning (which was a must for me as I am not used to hot weather conditions since living ), new furniture and an extremely neat and crisp clean environment. The place was exceptionally well kept by the staff .The staff were extremely welcoming and helpful to me, especially since I had a lot of questions with regards to travelling around Kandy and even to other cities in Sri Lanka. The location in Kandy was also situated in an optimal point being in a safe location away from the main city. However it was also a very close distance to the urban city if I wanted to go shopping and site seeing. I definitely recommended kandy city stay to any tourists passing by Kandy! Hoping to stay here again for my next visit!

Partner

10/10

Exceptional

02 Feb 2017

sachintha

amazing stay and nice staff

amazing breakfast for the price.nice location with stunning mountain view.staff helped us to arrange our tourr to sigiriya,pinnawala for reasonable prices.we would defenetely recommend this place to all kind of people who like to spend a great time

Partner

6/10

Pleasant

25 Nov 2016

SUNIL

If u just want to pass a night

Nothing great. just a room and partitions dividing toilets from room. views are cool from the bed. neat and good WiFi.

8/10

Excellent

30 Dec 2025

YUMA

スタッフの対応はみなさん丁寧でした。

Leisure

2/10

Poor

04 Mar 2024

Hilde

A rat in the wall

Friendly staff and nice breakfast however the hotel room was really terrible. Not very clean and it was a mouse or a rat living in the walls that keeps us awake the whole night.

Friends_and_family Family

4/10

Poor

08 Feb 2024

Knud

Det bedste ved dette hotel er en fremragende udsigt. Hvis det er det man går efter, er det et godt valg ellers ikke.

Partner

2/10

Poor

03 Jan 2024

Shota

日本の方へ。
ここの宿は、虫が発生してることを生き物との共存と言い訳しています。

また、周りも暗く野良犬だらけ。キャンディの観光には向かない立地です。

予算が許すのであれば、キャンディレイクに近いエリアだと楽しいひと時になると思います。

Leisure

8/10

Excellent

14 Jan 2023

Pernille

Centralt hotel

Værelset var ‘stort’ og udemærket, dog meget lyt ud til gangen! Rummet var lækkert ift prisen. Til morgenmad kunne man både få srilankansk- og engelsk morgenmad - rart med lidt afveksling. Flot udsigt ved terrassen hvor man spiser mad. Hoteller ligger dejligt centralt både til stationen og byen. Man kunne gå direkte til begge ting! En anbefaling hvis man ønsker at bo midt i byen til få penge.

Friends_and_family Family

6/10

Pleasant

15 Jan 2020

Verified traveler

Nous avons passés une seule nuit a Kandy afin de prendre le train vers Ella. La chambre était très propre et la vie était très belle vers la ville avec les montagnes.
Tout était propre dans notre chambre par contre sa sentait fort la boule a mite. Mes vêtements le lendemain sentait haha.
Sinon la gare de train est à 10 minutes de marche a peine. Utile si on veut prendre le train tôt sans utiliser de transport

Leisure Family

10/10

Exceptional

12 Mar 2019

Filip

Bea ställe

Väldigt fint å bekvämt boende, god frukost.

Partner

10/10

Exceptional

13 Jan 2019

Jinha

룸 상태 정말 좋아요

방 컨디션 특급호텔 급이네요 침대 정말 편안하구요 가

Family

6/10

Pleasant

10 Jan 2019

Markus

Hotel mit zentraler Lage

Für einen kurzen Aufenthalt in Kandy ok. gerade am Tag sehr laut, da direkt am Busbahnhof gelegen.
Der Bahnhof ist zu Fuss erreichbar.

Partner

2/10

Poor

05 Jan 2019

Verified traveler

おすすめできない

シャワー
夜7時過ぎから朝9時過ぎまでお湯が出ない。風邪ひいた。

部屋が一見綺麗に見えるが触ってみると埃まみれ

タオルワキガの匂い

出発日の朝レセプションに誰も居なくて入口も鍵が掛かってて列車に乗り遅れそうになった。

8/10

Excellent

31 Aug 2018

Ali

جيد

مقبولة نوعا ماء

Partner

2/10

Poor

30 Jul 2018

Verified traveler

not what we booked

very disappointed, at least we got our money back! we had to look for something else.
it was clearly written on the confirmation, that we booked a doubleroom with private bathroom. What we really got was a „tube“ in a shared room with 25 people.

8/10

Excellent

22 Jul 2018

yee

靠近大街，門面較細，仍在增建中。員工友善，接受美元付款，一讚。早餐也豐富。靠近大街，門面較細，仍在增建中。員工友善，接受美元付款，一讚。早餐也豐富。

10/10

Exceptional

22 Feb 2018

Verified traveler

総合的に良い。

レセプションの人の感じがよい。Wi-Fiもサクサクでホットシャワーもでる。清潔。マイナスポイントはトイレが極端に狭い。

4/10

Poor

16 Jan 2018

stelo

Hotel pas terminé

Hotel difficile à trouver! L ensemble des parties communes n est pas terminé et est sale! Difficile de circuler dans le couloir pour accéder à la chambre....car matériaux stockés...super avec les valises!!! En ce qui concerne la chambre, on avait pris une deluxe avec vu montagne: globalement acceptable Car grande et plutôt jolie....mais il ne faut pas regarder les finitions!!!!! Chambre bruyante.....et la vue sur la montagne possible que depuis la douche! Sinon c est vue sur un chantier avec une vitre pleine de ciment!!!
Si vous pouvez encore annuler....faites le!!

PS: il y a aussi un dortoir....avec caméra visible à l accueil....vu une femme en string!! Cool pour elle

10/10

Exceptional

24 Mar 2017

Dorota

Czysty i dogodnie położony hotel i hostel

Pokòj dwuosobowy z tarasem byl super.

Partner

4/10

Poor

02 Nov 2016

Mikael

Som att bo på tågstation

Glada ägare med framtidsdrömmar,

10/10

Exceptional

02 Nov 2016

Ellen

Fräscht och bra service

Mycket bra service, snäll personal som gärna hjälper till. Tillgång till kök och stora lobbyytor att sitta i.

Family

8/10

Excellent

11 Sep 2016

kim

Schoon en modern

Het is erg schoon alles op loop afstand. Het enige minpunt is de trein die ervoorbij rijd.

6/10

Pleasant

18 Apr 2016

Verified traveler

詳細不明でした

当日予約して現地に到着し、スリーウィーラー運転手経由で電話をすると意味不明。。。
運転手はほかの（市街地から遠い）宿に連れていく始末。

結局、電気系統の不具合とかで泊まれないとかで、ほかに代替ということだったらしいのですが、だったらメール等で予約確定者全員に知らせるのが当然ではないかと。
まぁ、こちらもチェックイン開始と同時に入ろうとしてましたが。