Extended Stay America Denver Tech Center South Inv

4/10

Poor

21 Mar 2026

Chelsea

-The staff were friendly but had computer issues and took over 30 minutes to get me checked in to my room. There was also a language barrier.
-No one answered the phone at the front desk prior to arrival. I had questions on my way there and no one to answer.
- I had a hard time opening the door to my room with the key card.
-The bed was very uncomfortable.
-overall, I would not choose to come back. But we needed a place to stay and it was definitely better than nothing.

Pet

4/10

Poor

20 Mar 2026

Sharlene

Breakfast menu what menu? Warm coffee & a packaged muffin, just one. The property needs a lot of work & upgraded to the 21st century. My room 204 where the toilet felt like it was about to come out of the floor when you sat on it or flushed it, the kitchen is from the 1980's with a huge hole in a cabinet and the TV wasn't properly hooked up. Both I was told someone would fix but of course no one did but the staff was friendly but probably overwhelmed running a hotel.

So for $44 per night I got what I paid for!!! Never again!!!!!!!

Self

2/10

Poor

15 Mar 2026

brittany

Showed up to “we see your reservation but we don’t have a room.” At 7pm no call no message prior to arriving. Refused to refund wouldn’t answer the phone for Expedia to give me a refund so I can book another room last minute. Took 2 days to answer the phone and finally was able to receive a refund. Staff at desk were so rude and showed no remorse or respect to someone who was stressed and calm about needing a refund to get a room and a refund.

2/10

Poor

03 Mar 2026

cecilia

cancelled my reservation when i was flying in from texas and called me 1 hour before the front desk closed. i got so many different versions as to why it was cancelled, one person said it was because i missed check in time, another person said it was because they extended other people’s stays and in turn had no room for us anymore. The front desk lady told me she would try to help me set up at different hotel but never called me back. when i called back she put me on hold until they closed and i had to hang up bc i was boarding my flight over there.

Partner

2/10

Poor

26 Feb 2026

James

It was absolutely awful. They couldn't find my reservations when I checked in. The refrigerator was blowing hot air ans I informed the management. They sent someone to look at it. He came and looked at it and they never came to fix or replace the refrigerator. We had a lot of food that spoiled. The last two days, I didn't see anyone in the office. The \"grab and go\" breakfast is a joke, and they don't restock it, so if you're late getting there, you're SOL.

I tried to call the office to checkout and there was no answer. I'm done with it. I will never stay at this, or any other Extended Stay America again.

Family

2/10

Poor

22 Feb 2026

Josh

I showed up after booking 3 days in advance that they didnt have a room for me. I was sent away at 1230 at night with no where to go.
The guy in the office didnt speak English either.
Hotels.com wont refund my money and hotel its self have returned any communication

Friends_and_family Friends

2/10

Poor

21 Feb 2026

JoAnna

I did not end up staying at Extended Stay America Suites Denver Tech Ctr because when I arrived they did not have my reservation. It was looked up by my name and reservation number and they could not find one. They did not have any open rooms so had to go find another hotel to stay at for that evening.

2/10

Poor

19 Feb 2026

david

This place is trash

2/10

Poor

18 Feb 2026

Marquelle

The shower didn’t work the first night the window doesn’t open in room 370 no fresh air at all horrible and I had to keep getting up to change the tv no remote !!!! The carpet was filthy as well !!!

Self

2/10

Poor

09 Feb 2026

Jarritt

Was turned away at the desk at about 7:30pm. Was told even though I reserved online they were overbooked and there wasn't any rooms. She said they have people extend and that puts them over. She said she called but she had the wrong number and they did not try to use hotel.com's messenger. Shocking to me she noted this HAPPENS REGULARLY. She had turned several away just this week. Also because I paid ahead I had to call and get a refund because they couldn't accommodate me. Which means I was out that money for a few days. I luckily had enough to cover another hotel but imagine your a family who has a long stay planned you get there 8 or later everyone is is tired and this happens and they DON'T have the money to just find a new hotel. Extended Stay. THIS MUST GET FIXED. I will not be booking an extended stay anytime soon as I know they can't be trusted.

Self

6/10

Pleasant

06 Feb 2026

Jeffrey

No breakfast as advertised? HVAC Units need updating to deliver needed heat/cold - just a fan blowing not going to cut it. Bathroom drains need cleaned out, to allow flow.

Self

2/10

Poor

01 Feb 2026

Shanqing

The Room was not available when I arrived in

2/10

Poor

28 Jan 2026

Christine

Upon arrival and during the stay, I experienced multiple serious issues, including:

- Missing knobs on multiple cabinets, creating a maintenance concern
- Continuous barking and whining from dogs in the adjacent room, which made it impossible to rest
- Bed sheets that were visibly dirty, with dried mud or debris present, raising clear sanitation and hygiene concerns
- An overall unsafe and poorly maintained environment that did not feel appropriate or safe for guests

These conditions go beyond minor inconveniences and represent a failure to provide basic cleanliness, safety, and habitability. Had these issues been disclosed in advance, I would not have booked this

2/10

Poor

28 Jan 2026

Dustin

I'm harassed every single time about my service animal and they refuse to look up the law they made it my fault that they harassed me multiple times about my service animal The manager even pointed a finger at another lady and said that oh see she's complaining about your dog it doesn't matter He's the service animal she can complain all she wants You've got to leave it alone once I tell you that they refuse to look up the law that he does not have to be on a leash He's under full control he literally listens he carries his own leash he stays by my side and separates me from other potential triggers for my PTSD and anxiety which is his job it was required to be off leash or he is unable to do it. Then let's talk about the fact that this place is in deplorable condition every time which is only twice thank God I was put in terribly un sanitary rooms the first room that I was in I shampooed the carpet myself and it came out black I have videos and happy to show you now every single time I show up there I even waited to to show up when the night person was there because the daytime now black-haired was blonde hair little Spanish boy which I have on video yelling at me over my service dog clarifying hey wait so you're telling me that you're harassing me over your service dog again and he's been literally confirms it in the video I be love love to provide it to you then when I was checking in last night I called to ensure that he was not there any longer

Leisure

2/10

Poor

26 Jan 2026

Ray A

The location was over booked and I didn’t get a room.

Leisure Self

2/10

Poor

26 Jan 2026

Alex

I was unable to get my money back. I paid for the hotel in advance and i did not end up needing it. I never checked in and would like my money back

Business_and_leisure Self

2/10

Poor

25 Jan 2026

Stacey

We booked a room and when we arrived at the hotel we were told by the front desk they had 0 rooms available even though we already had a room confirmation.

Partner

2/10

Poor

22 Jan 2026

Aimee

There was no fitted sheet on the mattress, the tove top didnt work. There was an old bar of soap from who ever stayed there before me. It was disgusting staying there

Business_and_leisure Self

10/10

Exceptional

21 Jan 2026

Benito

The was spotless and the staff was great. Thank you for the stay.

2/10

Poor

20 Jan 2026

Phan

bad

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Arlene

The rooms are very clean, the staff are amazing. They are all very kind and

10/10

Exceptional

18 Jan 2026

Aaron

Great oatmeal

2/10

Poor

16 Jan 2026

John

No shower curtain or toilet paper. Rude staff, a staff member just walked into my room with out knocking and asked me for a lighter. No breakfast as advertised, painted my door and floor outside my room where I was in it.

Business

2/10

Poor

16 Jan 2026

Kim

Mold all over the bathroom ceiling, I took pictures, check-in person was rude didn’t tell us where anything was nor about the continental breakfast, nor where our room was located. Tried to open the door and it had been painted shut. Had to have maintenance pry it open. Maintenance asked us if we could come back to our room in 2 hours because they were painting the outside hallway. We told them no and they said that we wouldn’t be able to come out of our room until the paint dried. We checked in around 5:30pm. The kitchen cabinet the paint was peeling off also.

4/10

Poor

14 Jan 2026

Stacey

I requested a garbage can and never received one. The bathroom door had a hole in it. There were roaches and the guests next to me were extremely loud and rude when asked to keep the noise down.

Business

2/10

Poor

09 Jan 2026

Letitia

No breakfast, no tv remote, vending machines all empty.

2/10

Poor

09 Jan 2026

Michael

Room was not clean!. People hanging around all night. Scary atmosphere if you have kids.

Leisure Family

2/10

Poor

08 Jan 2026

Dustin

Management is horrible in the property is poorly maintained the only good employee is Martha to work tonight she's wonderful than that not worth staying here even if it's affordable

Leisure Pet

2/10

Poor

07 Jan 2026

Hakeem

I left my room unattended for the afternoon and came back to everything in my room missing after housekeeping finished cleaning my room. I had to get my clothes out of storage and still missing my chargers.

Self

2/10

Poor

05 Jan 2026

Sally

I checked in on a Friday for three nightsbut did not really use the room until late late that night… there’s a white bedspread on the bed that had a sh*t stain streak on it at the edge of the bed. I did not sleep in the bed that first night … I went and got blankets out of my truck … then I tried three times the next day to get a different bedspread.

I was prompted to ask how breakfast was here… that was really bad!!!! Breakfast opens at 6 AM. I went down at 6:45 AM…. There is nobody at the desk, so if you want instant oatmeal in a paper cup with a fork, you’re in luck.

Later, I asked what is normally on the breakfast cart, and told there’s normally muffins and granola bars, etc. But because they don’t have anybody in the lobby watching this craziness, someone can come in and take everything off of that bar and it’s not replenished.

I’ll never come back here.

Business

2/10

Poor

02 Jan 2026

donni

This place is absolutely horrible. The hall monitor waddling around the doorways til 5am is a completely uncalled for. They had their customers cars towed a day before Xmas. Roaches crawling everywhere. I'm so glad it's over I'll never go back there again.

Business Self

2/10

Poor

01 Jan 2026

Rick

This hotel is very Very run down. It is in a decent neighborhood. There was a stripped Camaro in the parking lot and the room heater barely worked it was falling off the wall. The bathroom door had a poorly patched up fist hole and the shower curtain rod was falling off the wall. I was travelling solo and this was barely adequate. The free breakfast is a joke just coffee and a granola bar. I would not stay again.

Self

2/10

Poor

29 Dec 2025

David

This hotel has a policy that states you cannot back your vehicle in you need to leave your vehicle parked in the normal manner so that tow truck drivers can drive through the parking lot and scan your license plate. Don't know why they do that but just an fyi.

Business

6/10

Pleasant

29 Dec 2025

Stacey

Nothing

Business

8/10

Excellent

29 Dec 2025

Stacey

Stay was pleasant

Business

2/10

Poor

28 Dec 2025

Devyian

Normally I don't give a bad rating but this place was absolutely the most rude and treated me very very poorly. I was disrespected and told that I would get a free stay the next day for not having a room for 7 hours for me. So I didn't stay for a whole day and then they tell me the next day that that long no longer have it and they give it to someone else. I really want to make a big deal out of this until they give me a free room so I'm going to until that happens. I will hit every single site possible amen

Self

10/10

Exceptional

25 Dec 2025

Laura

Na

2/10

Poor

21 Dec 2025

Daniel

They sent me to a bed bug infested motel with disgusting rooms. The minute the door open it smells like a mixture of hot dog water and chemical fire. I also found a drug pipe under my pillow on the bed and it was the extended stay America in centennial Colorado on geddes Ave. The staff there was extremely rude and the fighting that took place in the parking lot at night was horrifying.

Leisure Self

2/10

Poor

20 Dec 2025

Jazz

Didnt even stay the night. The room was dirty and not suitable for what I needed

2/10

Poor

15 Dec 2025

Benjamin

Muy mal el servicio por parte de recepción nunca me dijeron que tienen que darte un permiso para el estacionamiento y se llevó mi carro la grúa y no se hicieron responsables del costo de la grúa, no recomiendo este hotel pésimo servicio, en el cuarto de alado meten perros y palomas para un zoológico, no te dejan dormir, muy motel no lo recomiendo

2/10

Poor

15 Dec 2025

Robert

Staff was extremely rude and quick to try to kick us out even though I talked to head boss about my paycheck running late. I had my 2 little daughters with me, and he said and I quote \"looks like you and your daddy are going to be sleeping outside tonight.\" Making my daughter's cry and scared. Extremely unprofessional and rude and just downright mean. Never got towels exchanged, payed for higher Internet just for them to say it's down. Had to go through hoops to get toilet paper. Id like to speak to a manager and get this resolved and my hard earned money back for the treatment me and my family had to deal with.

Business_and_leisure Family_with_children

2/10

Poor

11 Dec 2025

Amy

Any 10/10 star reviews you see here are fake. This is a HORRIBLE location. I would not recommend it to anyone. Upon checking in, the front desk lady did know how to check us in and had to call someone off the property. Once we entered our room we were hit with the obvious smell of drugs. Not just cigarettes and marijuana, but something more intense. We refused to stay here because we are immunocompromised and weeks away from surgery and was told we would get a refund. It’s been 4 days and i have yet to here from this hotel about my refund. I rather stay in my car than stay here. MAJOR health hazard. And “breakfast” consisted of 3 muffins and 3 granola bars. Pay a little more to stay somewhere safer and cleaner!

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Thereasa

No muffins granola bars coffee

Leisure Family

8/10

Excellent

07 Dec 2025

James

Overall good stay for the price. I would definitely stay again

Leisure Self

10/10

Exceptional

06 Dec 2025

Starneka

The room was great for what we needed and the staff were awesome and friendly

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Shannon

Small

10/10

Exceptional

04 Dec 2025

Thereasa

I wish that my room had been updated but otherwise it's in the staff is really awesome

Leisure

2/10

Poor

03 Dec 2025

Yetongbe S.

This is the most terrible experience of my life. I could breathe in the room. That bad smell in the room made us sick. I will not recommend it. I'm so sorry

Partner

4/10

Poor

30 Nov 2025

Brady

There was no breakfast offered and no one at front desk. Tried calling property several times as well without an answer.

6/10

Pleasant

29 Nov 2025

Richard

It was adequate.

2/10

Poor

27 Nov 2025

Phyllissa

The sheets were stained
They didn’t have any sheets that were not stained
The floors were disgusting
The walls were dirty
The iron and phone did not work just TERRIBLE.

Self

2/10

Poor

22 Nov 2025

Jacqui

I need a refund and no one is answering the phone.

2/10

Poor

19 Nov 2025

Vanessa

Horrible

Leisure Family

2/10

Poor

17 Nov 2025

Isaiah

Bad

2/10

Poor

17 Nov 2025

Christine

The room was saturated with the smell of smoke even though it claimed to be non-smoking. The front desk clerk was rude. The A/C unit squeaked all night. The shower was less than ideal.

Leisure Family

2/10

Poor

16 Nov 2025

Christian

Do not ever recommend this place ever, dr*gs being sold out front your car will be broken into and can’t forget the hotel will rob you as well.

Business Self

4/10

Poor

15 Nov 2025

Sean

Rooms are in poor shape.

Friends_and_family Family

4/10

Poor

15 Nov 2025

Douglas

The room was grungy looking, no hot water, no coffee and the other guests were sketchy. This looks like a place that accepts vouchers from the homeless.

Business Self

10/10

Exceptional

12 Nov 2025

Nancy

Room was good, quiet environment, great staff,

Business

8/10

Excellent

09 Nov 2025

Refugio

Staff was friendly and courteous

Leisure Partner

2/10

Poor

08 Nov 2025

Marie

It was disgusting! Dirty rooms in poor condition. Not suitable for humans!

Leisure Family

10/10

Exceptional

04 Nov 2025

Rosa

Check in was easy, room was clean and comfortable. Felt thankful to feel in peace.

Business_and_leisure Pet

6/10

Pleasant

03 Nov 2025

JoElla

I had to clean floors and bathroom. When I checked in the staff were speaking in Spanish. Their attention wasn't on checking me in

Leisure Partner

10/10

Exceptional

03 Nov 2025

Amando

The room was clean and comfortable

Friends_and_family Family

2/10

Poor

03 Nov 2025

Peggy

Room was dirty. stained bedding dirty drawers bathtub dirty rust drains on sink light switch panel between beds was dirty front door filthy.

10/10

Exceptional

01 Nov 2025

Rebecca

This hotel gets a lot of bad reviews and my stay was nothing close to bad. Rael at the front desk was very patient and kind. I work in the hotel industry and whoever is working the front desk is the very first person people go to for complaints or issues and that first impression can be a lasting one. He does that job very well!
We had a California king bed in the room, and it was very spacious. There was a small problem with a TV and they took care of it right away.
In my opinion, there’s more people looking at every situation as a way to get something for nothing and people need to realize everyone has a job to do. I enjoyed my stay there and would stay again!
.

10/10

Exceptional

31 Oct 2025

Tanner

Room was very clean and staff was great! My stay went very smooth, thank you

Leisure Self

2/10

Poor

30 Oct 2025

Victor

There was holes on the bathroom door and walls from being punched, stains on the carpet, the bathroom door was off the hinges, no iron or blow drier, stains on the mattress. Coming up the stairs there was dirty towels FROM the hotel thrown outside that were stained from poop. I’m never staying there again

Friends_and_family Friends

6/10

Pleasant

27 Oct 2025

James

Get what you pay for. Non working refrigerator.

Business_and_leisure Self

2/10

Poor

24 Oct 2025

Darren

Clerk forgot to give the guest before me, and myself our drivers licenses back. Cops were there twice in the night. Fire Dept 2nd time like 2am. Refrigerator had a loud mechanical noise every so often that would come on in the night. Bad experience, but a cheap stay too. Get what you pay for.

Self

2/10

Poor

21 Oct 2025

Inez

Upon check in I found out that they had overbooked and I did not have a room. It happens, I just said OK and walked away because the attendant was screaming back and forth with another couple that was also not getting a room. He yelled at them “I will not call my manager, sleep on the floor if you want” he was very unfriendly and unhelpful. The grounds had a lot of litter and a glimpse I got inside a room looked very dingy. I am glad that hotels.com rebooked me elsewhere. I think I got lucky that I didn’t have to stay there.

Business

2/10

Poor

14 Oct 2025

Caleb

The pictures online do not represent the place well. The grounds are poorly kept and the rooms are disgusting. The shower particularly looked absolutely disgusting. The mattress was dirty and the couch in the room looked like it had been picked up at the dump.

10/10

Exceptional

10 Oct 2025

Kristina

It wasn’t bad. Very quiet

Leisure Family

4/10

Poor

08 Oct 2025

Alika

I missed breakfast. First room was smelly & had nats (little fruit bugs)

Leisure Self

10/10

Exceptional

06 Oct 2025

Javier

I got 2 separate reservations here. The first room I got was was good. It was clean, check in was easy. Had no problems. The second room i got was discusting, it smelled like cat pee as if there were 20 cats locked in there for a month, and someone let them out right before they have me the key. As soon as the door opened I felt like I was punched in the face with the smell of cat piss... You could see the stains on the carpet, I was scared to put any of my belongings down. I'm not sure why anyone would rent that room or thinking someone would be ok with it. I went down and spoke with the person at the front desk, he was amazing- very nice, no argument- great customer service, he got us another room right away. Three 3rd room was immaculate. No smell of pets, bathroom was clean, floors were clean- no complaints.

Business_and_leisure Partner

10/10

Exceptional

02 Oct 2025

David

Room was good. It was pretty clean and i was happy with the accomodation for the price. Great value

Leisure

2/10

Poor

30 Sep 2025

Catherine

What the F

We reserved a room to be told we couldnt stay, after that ny card was charged and i am still not being refunded.

Business

4/10

Poor

28 Sep 2025

Erica

Room was dirty no phone no coffee pot no hygiene items the room was beat up lamp shade was falling apart carpet was badly taken care of and night staff was just flat out rude

Business_and_leisure Self

2/10

Poor

23 Sep 2025

James

This is a property of last resort.

Business Self

10/10

Exceptional

22 Sep 2025

Elvin

I liked the fact that it was real cheap price at $69 per day. Why spend $130 a night for nine nights when you most of time discovering Colorado monuments attractions and clubs and concerts?Pros:Clean,got kitchen,hot and cold AC, requests more soap and shampoo. They can give you pots and pans, a plate , fork and knife, and cutting board for cooking upon request. Check availability though. Has cold fridge. Stores good enough for two weeks. Has cleaning washing machines and dryers for $3.50 per load each.

Cons: No stove, place got a few holes and repairs needed. Not much just a few things that needs fixing. Ask for filter to be cleaned above the stove which got dust. Breakfast ain’t eggs, sausage and pancakes with coffee. It’s just coffee only. If you lucky, you get coffee, granola bar and muffin. Got also option instead of coffee for hot cocoa.

Leisure Self

2/10

Poor

20 Sep 2025

Bonnie

I appreciated the pet friendly nature, but out room was disgusting. There was a giant hole in our bathroom door and the floors and surfaces were filthy. The water wasnt working properly.

Leisure Family

2/10

Poor

19 Sep 2025

Melina

called a thousand times that we are ariving late and that we are still going to check in but when we arrived no room was available even though we had booked at the counter was a lady that couldnt speak english a bulk of people was gathering in the lobby to complain that there was no water at all and the guy who finally spoke english was extremely unfriendly and we still got charged even though no room was available for us. good luck with that business model

Friends_and_family Family

2/10

Poor

19 Sep 2025

Jackie

I'd rather stay under a bridge next time.

Absolutely the worst stay I've ever had at a hotel. Basic amenities could not be offered. The rooms are falsely advertised for having said amenities when they don't. I stayed for 3 nights. They couldn't even bother to get me a shower curtain to shower. -10/10. Stay away, and save your time and money.

Business

2/10

Poor

11 Sep 2025

Kelly

Horrible.. Do not waste your money

Self

2/10

Poor

07 Sep 2025

Verified traveler

Do NOT stay here!

I booked this stay over four months in advance, to arrive there and be told my room wasn't available. The room they \"so graciously\" offered us was disgusting. Paint peeling off the shower walls, dirt all over the floors, and the bottom half of the bathroom door was missing!! Water pressure was a joke, and the city shut up water as a whole during our stay. No refunds were offered for that. And they had the nerve to take a $50 deposit in case WE damaged something. I couldn't believe it. Terrible, terrible, terrible.

10/10

Exceptional

02 Sep 2025

Heather

I love the staff . Manager was mean . Then I never got my deposit back and the room ceiling is caving in with moldness and I couldn’t take a shower and I killed a big cricket earlier

Business_and_leisure Pet

2/10

Poor

02 Sep 2025

Sheryl

DO NOT STAY HERE.
We checked into the room and were immediately hit with the smell of smoke and other unidentifiable smells, and ash on the bed! One bed had been partially unkempt.
Hotel grounds are disgusting and have a creepy vibe to the people staying here.
On the property- out on the back side of the hotel there was a homeless population, people fixing their cars and people pleasuring themselves.
When I brought this up to the front desk worker- they insisted there were no other rooms, and they couldn't refund without a \"managers approval\". Couldnt even check me out early.

I repeat. Do not stay here! They will just steal your money.

Business_and_leisure Friends

2/10

Poor

29 Aug 2025

Jordan

Property is very unsanitary, lots of activity in the parking lot at night, rooms were disgusting & we did not feel safe.

Booked a non smoking room and they gave us a smoking & didn’t say anything, when we went back to change rooms they locked the doors & refused to answer.

Found staff in laundry area & asked about the non smoking room & they said they didn’t have any left. I cancelled the stay & had to fight to get my money back.

Business Partner

2/10

Poor

29 Aug 2025

Joy

It was a hellhole and even though-we didn’t stay there, they won’t return the money we paid in advance for six days

Leisure Partner

2/10

Poor

22 Aug 2025

Heather

Dirty

2/10

Poor

22 Aug 2025

Heather

There is one thing in this life obide by and it’s respect, honesty and interest. I am writing this letter to whom it may concern because I’ve been treated unfairly at this time. I don’t believe in disrespect to a customer. It’s not customer service for one. It’s not respectable for #2 and it’s not reliable as far as relying on customers and keeping a business going that’s not the way a business should run. The business should always honor, respect and value and clean rooms when I got to this room it was not clean for #2 I don’t appreciate the disrespect but I could let that go in tune. I don’t appreciate not getting a refund because now I’ve had been forced to stay at this location and I probably rest this time to not get my refund back so they tricked me thank you. I will never stay here again. It’s up to you guys. If you wanna review this information thank you for reading it, but I’m not holding onto it and trusting the fact that I’m getting my refund back if it doesn’t happen, thank you for your time anyway no disrespect needed. I don’t wanna come over here ever again thank you love Heather.

Business_and_leisure Pet

8/10

Excellent

21 Aug 2025

Jorge

Y

4/10

Poor

20 Aug 2025

Susan

The shower didn’t work

2/10

Poor

20 Aug 2025

Andrew

There was never anyone at the front desk I had a meeting I had to get to and got locked out of my room, and couldn’t find anyone to help. Called about 50 times no one would answer the phone ever. Tried to do an early check out (was okay with not getting a refund) and they wouldn’t even except my key as they said i wasn’t allowed an early check out. Very horrible costumer service, horrible room smells like fresh cigarettes everywhere. Overall a horrible place to stay save your money.

Business Self

4/10

Poor

19 Aug 2025

Sergio

We had to move the dresser in front of the door because the lock was a joke. People arguing in the middle of the night and breakfast was oatmeal & coffee. Horrible!

2/10

Poor

14 Aug 2025

Andrew

Worst hotel ever

Worst hotel I’ve ever experienced in years of traveling for work. Rooms are in shambles, staff is completely incompetent. Immediately when I got there I was put in a room that someone was already in, 20 minutes later after I was moved they tried to put somebody into my room. That happened again a few hours later, and then again in the middle of the night. I wouldn’t know except that I woke up to the door being unlocked and opened up to the end of the slide latch lock. Complained first thing in the morning and checked out to cancel the rest of my stay, never heard back from the manager I was told would contact me and get my refund. Absolutely do not stay at this hotel it’s not even remotely worth it, can’t believe this place is in business.

Business

2/10

Poor

14 Aug 2025

Doug

Do NOT stay here!!! We arrived and noticed that there were broken down cars all over the parking lot. Next we were approached by someone trying to sell drugs, inside the desk clerk was rude and had no clue how to give us a room he had to call someone. He Couldn’t even print a receipt.. we asked for a quiet room away from the lady asking for drug money and puking in the parking lot. Was given a room at the base of the stairs that smelled horrible like smoke. asked for another room and was told there were none. Asked for Lysol also told there was none.
We had a very early flight and just needed sleep.. the room was falling apart floors and cupboards sticky. No blankets in the room ant all and shower curtain torn. And to top it off Someone knocked on our door at midnight.. this was by far the most disgusting room I have ever been in and was charged $100 for a night!!!
Run!!!! Do NOT put your safety at risk.
We left in the middle of the night and went straight to the airport. Awful experience!!!

2/10

Poor

11 Aug 2025

Andrew

Damage to the entire room. Every wall. Every door. Door bent so you could see outside. The sofabed was unusable. It looked like someone attacked the room with a sledgehammer. Smoke detectors were missing.

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Tiffany

There was a surprise deposit. Once I got settled into my room they came knocking and said they accidentally checked me in to the wrong room and I had to move. The room they put me in was smaller, dirtier and had a really lumpy mattress and pillows. Go to the extended stay further down the street, this one is a dump.

Business Self

8/10

Excellent

05 Aug 2025

Verified traveler

Desk Staff: no english

--traffic noise from nearby I25.
--returning from an outing, i accidently went to the WRONG ROOM, and my key card WORKED!
--desk staff either spoke little english, or virtually none. Several times, i and others were handed a phone to talk to a remote manager, who translated.
--but in general it was a good stay.