Name: MainStay Suites Denver Tech Center
Address: 6780 South Galena Street, Centennial, 80112, US

10/10

Exceptional

17 Jul 2026

Dariana

Te atienden con rabia no son serviciales .

Family_with_children

2/10

Poor

16 Jul 2026

Jim

We booked two nights but left first thing in the morning after the first night. This place is terrible.

The immediate issue is the smell when you walk in the door. Boxes are piled up behind the front desk. The doors in the bathroom and in the closet couldn't close because they weren't square. This hotel is a complete mess. All the fire doors in the stairway are blocked open, and there are machinery sounds all throughout the building. This was an absolutely hideous experience.

Never again.

2/10

Poor

16 Jul 2026

Kenneth

The place was infested with bugs and the front desk didnt care or do anything about it. I called corporate asking for help with the situation and even the supervisor Nalla said she cant help you have to deal with the front desk. I emailed the VP and sent photos of the infestation and never recieved a reply. Choice hotel chain is horrible and I will never stay at another one of their properties again.

Self

2/10

Poor

08 Jul 2026

Frances

The room had roaches. I requested a new room and it also had numerous roaches on the counters and floor. We checked out immediately. Staff acted like they were not aware. Which is horrible. With that many issues they should be aware.

Friends

2/10

Poor

07 Jul 2026

Yohannes

“The room was dirty on arrival and the bathtub was clogged basic upkeep that shouldn’t have been missed. Even more concerning: this is supposedly a non-smoking hotel, but the smell of smoke hits you throughout the entire building. Either housekeeping isn’t checking rooms between guests, or the no-smoking policy isn’t enforced at all. Would not recommend

Friends

6/10

Pleasant

04 Jul 2026

Richard

Checking in I found out the elevator not working. Not good when I have to use a cane. Climbing one flight of stairs was okay. The room smelled of cigarette smoke and musty curtains. Everything else good.

Self

2/10

Poor

02 Jul 2026

Katherine Cook

Cockroaches. It was awful. We left early and asked for a refund for the second night.
We were not the only ones leaving because of infestation.

Family_with_children

4/10

Poor

01 Jul 2026

Brian

Hate to write a bad review but my room had roaches... I left as soon as I seen one .. other then that not much to say .. enjoy yer stay

2/10

Poor

30 Jun 2026

rose

I checked into this hotel off of the website when I got there I immediately knew I wanted a refund it was absolutely terrible I heard there was bugs there and everything do not book a room at Mainstay Hotel on Galena

Self

4/10

Poor

29 Jun 2026

Diane

The coffee pot was mussing, the drinking glasses were dirty so i was going to wash them however the racks to the dishwasher were missing. They finally found a bottom rack so i could not use it and not sure it worked anyway. I asked the desk for dish soap but they don’t stock it.

Self

4/10

Poor

28 Jun 2026

Dawn

The elevator was out of order and we were put in rooms on the second floor. We were traveling with another couple and they had a roach in their room. There was also a pool of vomit in the hall outside the other couple’s room. We would not recommend anyone to stay there.

Family

10/10

Exceptional

23 Jun 2026

Robert

Antone

Partner

2/10

Poor

22 Jun 2026

Charles

Roaches, broken elevators not clean

Self

4/10

Poor

22 Jun 2026

susan

Filthy carpet, no breakfast, black tape in shower, sink about to come off wall, etc. There is no pros for this property.

Partner

2/10

Poor

22 Jun 2026

Ken

After I booked I read the reviews. Many of the reviews claimed it was roach infested. I thought to myself....certainly they would address the problems and have everything corrected before my arrival. When we got to our room we were greeted by 4 roaches. There were two running around on the kitchen floor, one on the wall and one on the toilet seat. So sad. We walked out and went and found another hotel.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Keren

Rooms need to be better cleaned and sanitized.

6/10

Pleasant

15 Jun 2026

Elizabeth

Things broken in room. Room looked used

Partner

10/10

Exceptional

11 Jun 2026

Mark

Top notch, first class and the airport is right out the front door. Very quite at night.

Self

2/10

Poor

03 Jun 2026

Verified traveler

The building looked very nice on the outside but the inside smelled gross, the cabinets in the room were falling apart, and worst of all, the room was crawling with bugs! We reported this to the front desk and they acknowledged an infestation and that they'd had an exterminator there the last few weeks. They asked hadn't we been informed at check-in? We were amazed! We would never have checked in had we been told! Thankfully they said they'd issue a refund and let us leave, but it has yet to appear on our card 4 days later.

Partner

2/10

Poor

03 Jun 2026

Jair

Locks on side doors to entrance of building don’t work, employees are rude if you have to pickup Amazon packages or walk inside, the rooms have been vandalized, plumbing issues across all floors, cockroaches, ventilation systems have been damaged, some employees refuse to provide hotel folios so that you don’t have to pay taxes after 30 days…some drug addicts yell all night or whisper at walls, WiFi issues and cybersecurity issues…

Self

2/10

Poor

02 Jun 2026

Jair

Plumbing, air conditioning, WiFi issues, and staff is rude…

Self

2/10

Poor

02 Jun 2026

Jair

The whole hotel has plumbing, WiFi, and air conditioning issues.

Self

2/10

Poor

30 May 2026

Autumn

When we got to our room, there were visible bugs on the counter and floor. Then, we noticed a bug in between the sheets in the bed. They were large bugs, and the bug on the bed was a Boxelder bug.
When we returned to the desk, the front counter gal was kind and apologetic and informed us she would advocate for a refund.

2/10

Poor

30 May 2026

kevin

The hotel was so dirty. Trash in the halls. My room had So Many cockroaches and other bugs. It was disgusting. Outside of South America and the South Pacific, I've never had a hotel with so many insects running throughout the room, the kitchen, and so many in the bathroom.

Partner

2/10

Poor

27 May 2026

Jonathan

Insect infestation in rooms.
Noticeable smoke from cigarettes.
Room was dirty. Broken cabinets. broken down appliances. Stained and soiled furniture
Leaking facets in bathroom. I was notified at check in that housekeeping was not available and if I wanted anything I would have to get it from the front desk.

Self

6/10

Pleasant

27 May 2026

Kevin

Overall, this was a decent 4-week stay given the price. The staff was pleasant and helpful. The location was good and the neighborhood was fine. The housekeepers were diligent and responsive, as was the maintenance staff. Unfortunately, the dishwasher in my room never worked despite my notifying maintenance during my first week. The room itself was OK with a nice bathroom and a comfortable bed. The only other negative was noise. Thankfully, despite a lot of dogs in the property, there wasn't a problem with barking. But the room above mine held a large dog who loved to chew on and play with a heavy bone that bounced off the floor regularly. I woke up several times each night when that happened. Otherwise, not a bad place to stay.

Self

10/10

Exceptional

27 May 2026

Jed

The Mainstay Suites is the best property in Aurora. You can’t beat it for the price.

Self

10/10

Exceptional

26 May 2026

JeRRY

The property was well kept, clean and useful. The staff was more than accommodating, especially as my stay extended day after day after day… By the time I left I felt like part of their little hotel community. A truly genuine stay at a truly genuine hotel. Thanks!

Self

4/10

Poor

26 May 2026

Theresa

Unfortunately, the reviews and pictures do not match the quality of the hotel. It was less than clean and the room is poorly maintained. The bed had a huge dip in one side of the bed. If you laid on the other side, you felt like you were falling off the bed if your rolled over. The shower was missing the bar that you hang your washcloth on and instead there were just holes in the fiberglass. There were bugs in the room and the kitchenette was less than \"fully stocked\". Staff was nice but the overall room and property were gross.

Self

6/10

Pleasant

26 May 2026

David

The staff was excellent! Especially Keenan ( spelling?). He was extremely helpful and professional.

Partner

6/10

Pleasant

20 May 2026

Edward

The property is really in need of attention. Whoever is doing the maintenance lacks the skills set needed. While the unit was clean it had a slight smell of cigarettes smoke. The unit was invested with bugs. Thankfully they weren't cockroaches. The reason I just didn't check out is because I'm use to far worse in the undeveloped areas of central and south America. But, it did surprise me to find something like this in a DTC property.

Self

2/10

Poor

17 May 2026

Denelle

Literally this most disgusting place I have ever encountered! Reeked of cigarettes and had roaches. Only lasted 2 hours before I left and got another hotel. This hotel option needs to be removed from Expedia all together and shut down!

Self

2/10

Poor

15 May 2026

Jair

Rooms and hallways smell, rooms are damaged.

Self

2/10

Poor

15 May 2026

Jair

The hallways and rooms smell

Self

4/10

Poor

11 May 2026

Misty

Noisy and a lot of people hanging out in the parking lot at night. I didn’t feel very safe. The bathroom light wouldn’t turn off and I saw a roach on the kitchen counter in the middle of the night.

Family_with_children

8/10

Excellent

02 May 2026

Kevin

This is a terrific place to stay. In particular, the rooms are spacious and well appointed and the staff is wonderful. The building shows signs of wear, but it is well-maintained and clean. The rooms have comfortable beds, as well as a fridge, micro, two burner range, and a dishwasher. The bathroom is large and functional. The TV and Wi-Fi are new and operate well. It is no wonder the hotel is often full!

Self

10/10

Exceptional

27 Apr 2026

Deondre

Cool

10/10

Exceptional

21 Apr 2026

MICHAEL

If You Dont Stay At The Mainstay, Then You Aint Black ..

Self

2/10

Poor

19 Apr 2026

Joseph

I WAS SEXUALLY ASSAULTED BY EMPLOYEES OF THE PROPERTY

Business Family

10/10

Exceptional

10 Apr 2026

LUIS

Buena ubicación

2/10

Poor

06 Apr 2026

Abby

Don't stay here if you want to feel safe or want to cook anything!

10/10

Exceptional

05 Apr 2026

MICHAEL

Brand New Air Conditioner In My Room Very Quiet And Blows Ice Cold

Self

6/10

Pleasant

03 Apr 2026

Charles

Roaches and none of the outer doors worked with key cards. Latch on the room doors wouldn't catch without lifting up on the door.

Self

2/10

Poor

31 Mar 2026

Wakeem

I need a refund asap!

Self

2/10

Poor

12 Mar 2026

Raymond

Heat didn't correctly heat the room water for showering was lukewarm condition of the room was kind of pathetic pieces to the microwave on the counter pieces to the drawers on top of the dresser overall cleanliness not so good garbage and debris under the beds this property is in need of a makeover

Self

4/10

Poor

10 Mar 2026

Bret

holes in the walls in my room. Cabinets doors were broken and sagging. Bathroom was not to clean. Elevator floor was dirty

Self

2/10

Poor

07 Mar 2026

savannah

Roaches were bad

Self

4/10

Poor

07 Mar 2026

AMAKA

This place was horrible! Stayed 3 weeks and nobody ever came to clean the room even when i asked. They came while i was writing an important exam even with the the \" do not disturb sign\" Tampon on the hallway and roaches everywhere. Customer servuce is less than zero. You have to beg for towels and utensils. I would not recommend this place to anyone.

Self

2/10

Poor

27 Feb 2026

Jacqueline

Dirty, smelled like cigarettes and roaches

Family

2/10

Poor

25 Feb 2026

Jalen

Absolutely nastiest place I’ve ever been. Immediately walked in room on roaches everywhere. Threw all my stuff away. They gave me a second room. Huge roaches. Tub is clogged. Water is Barley warm. Hotel room phone does not work, and that’s not ok if I had to contact 911. This place does not ensure any security to keep me safe for a paying customer sleeping here. Fridge leaking. Rats by trash. Staff was nice at least. I can’t sleep at all. Trying to get refunds is like pulling teeth. So overwhelmed I’ve never had to deal with this. Please do NOT STAY HERE AND GIVE YOUR HARD EARNED MONEY!

Self

10/10

Exceptional

24 Feb 2026

Martha Ivette

Staff are very nice

Self

10/10

Exceptional

23 Feb 2026

manfred

👍

6/10

Pleasant

18 Feb 2026

Salvador

Everything but the room was good... Room need to be cleaned better 😕

Partner

2/10

Poor

15 Feb 2026

Aaran

Th3 place has bugs bbad

8/10

Excellent

08 Feb 2026

jd

It was okay

2/10

Poor

04 Feb 2026

Kelsey

Roaches everywhere and the staff not all of them but some of the staff was very very rude!

10/10

Exceptional

28 Jan 2026

Rodney

The room was disgusting along with the whole place. I didn’t even stay there. I went across the street to Embassy suites when I seen how disgusting it was. It needs to be bulldozed and burnt.

Business

2/10

Poor

26 Jan 2026

Antonio

Roaches every where heat didnt work rooms outdated and neglected also i paid for 3 nights they forced me out after 2 stating they where onlyvpaid for 2 would never return

Business

4/10

Poor

07 Jan 2026

Charles

Room had bugs crawling in it. Not sure what kind of bugs they were but this room was filthy. No soap provided only shampoo. I left and went to another place. No way I could stay there with the bugs.

Business Friends

10/10

Exceptional

05 Jan 2026

Judy

Clean room

Leisure Family

2/10

Poor

05 Jan 2026

Sherry

The hotel has a lot of transitions people that stay there because they can’t afford to live anywhere else. The place needs a lot of repairs and the walls are paper thin. I was the second person to cancel the day I arrived. A refund with the hotel and Expedia is a joke. Expedia said I had to contact the hotel and then the hotel said I had to contact Expedia. I got nowhere and lost all my money for the week.

Business Self

2/10

Poor

30 Dec 2025

Jose

This was one of the worst hotels that my crews have ever stayed in. The place was disgusting- nothing like the photos. Wall Plugs in both rooms did not work. TV in one room did not work. Dishwasher in one room had standing water and mold in it. Shower took a half hour to drain. After my guys working long days out of town, they want a nice place to relax and rest. This was far from that experience and we will not be staying at this crackhead ridden place ever again.

Business

2/10

Poor

29 Dec 2025

Michael

this facility was terrible. The second I walked in I was hit with a foul odor, but because it was late and I was tired I checked in anyway upon entering my room the door did not close properly and cockroaches were everywhere. Because it was late I tried to suck it up but then immediately felt something bite me as soon as I laid down on the bed. I ended up walking out and sleeping in my car in a rest area

Self

10/10

Exceptional

28 Dec 2025

Timothy

The staff was very kind and helpful.

Business

6/10

Pleasant

26 Dec 2025

Curt

We found bugs running around the counters every morning.

6/10

Pleasant

23 Dec 2025

Vireak

My review is based on my expectations for the place - which is based on the price that I paid. For $59 a night, you really can't expect much. The rooms weren't the cleanest and there were a lot of roaches. But I gave a 3 star because the staff was very helpful. I booked 5 nights but didn't check in until the 3rd night. The front desk staff informed me that I was considered a no-show and that my room was cancelled but they quickly just set me up with another room and was extremely nice about it. That was enough for me to give a 3 star review.

Business Self

2/10

Poor

21 Dec 2025

XIAOQIN

Too many bugs, cockroaches, it was awful. Although staff is friendly. It was too late. We did not ask to change room,.as we think other rooms might have the same issue. I told the front desk lady that they need to address the issue when I checked out. A Lolli pop was found under the bed, the room did not look like it was vacuumed.

Leisure Family

2/10

Poor

21 Dec 2025

Andrew

Roaches, broken drawers, dirt walls, ghetto people, fire alarms at 1:30 in the morning, and tweakers threatening to cause harm around there do not stay here!

10/10

Exceptional

16 Dec 2025

Forest

Great stay, clean rooms with great staff and everything you need. Thanks for a great stay.

10/10

Exceptional

13 Dec 2025

Malinda

The room was clean and the staff responded to our every need quickly with.

Business Partner

2/10

Poor

05 Dec 2025

Marquelle

Its infested with roaches underneath the bed was filthy and on top of the cabinet was a flip flop and drug paraphernalia

Leisure Self

2/10

Poor

04 Dec 2025

Michael

Absolutely terrible. I'm so glad im leaving this place. I put over 3k$ in this place and I've yet to get any kind of service.

Business_and_leisure Family_with_children

4/10

Poor

28 Nov 2025

Marquelle McCall

They have roaches bad they are coming out of the light socket they also did not clean under the bed I found someone’s medication and a lot of trash.

Leisure Self

8/10

Excellent

22 Nov 2025

Sonny

Clean nd Tidy daily

Business Family

6/10

Pleasant

16 Nov 2025

Kaitlyn

Stayed here for a week. Not complaining about customer service because the staff were super amazing. All of them! Had everything I needed. Spacious room. Clean!

However, this place has cockroaches. I am sure they know about it, I saw one in the stairwell and multiple times in my room

Leisure Pet

10/10

Exceptional

16 Nov 2025

levan

good

2/10

Poor

12 Nov 2025

Michael

This place is roach infested. And has a huge rat problem. Also mold in almost every single room. I do not feel safe here as I stay here with my nieces and my brother as it is the cheapest place we can afford unfortunately. There is drug activity everywhere. The managers come into our rooms when we are not home and snoop through belongings for money and or drugs and many of us have video proof. Also the last few weeks management has raised prices in the middle of our already paid for rate without knowledge or notice. Also have been charged taxes every single time even though we are residents and have been here for over 4 months. Half the units doors can be forced open. Some units do not even have working water nor a sink. A couple managers have asked for money and or drugs from the tenants. It is very concerning and all of our complaints do not get resolved as we are ignored. I have no choice to stay here or be forced with homelessness due to my health and conditions and I can't let this go by any longer. Please reach out if you need video evidence, pictures etc...a lawsuit is pending.

Business_and_leisure Family_with_children

2/10

Poor

11 Nov 2025

Robert

Roach infested. Rat infested. Mold. Changing price in middle of stay. And the managers come into your room. And look to be high off something and asking tenants for money.

Leisure Family_with_children

6/10

Pleasant

18 Oct 2025

LeRoy

The room phone didn't work, no one answered the after hours number when called and we saw a lot of roaches in the room.
On the plus side the bed was comfortable, the tv worked and the air-conditioning was great!

8/10

Excellent

14 Oct 2025

Justin

Overall good

Overall it was a good stay! However there were dead insects in the kitchen and in the drawers and also cigarette butts on the floor. Also I had extended the room pretty early in the morning and they still came knocking asking if I was extending or leaving and it was just how loud they knocked that was bothersome it was very aggressive but like I said overall it wasn’t bad at all. The rooms are very nice and spacious! And the staff were very nice except for the lady that knocked obviously!

Partner

8/10

Excellent

11 Oct 2025

Jeffrey

Excellent staff. Albert and his coworkers treated me very well. TYVM

Business_and_leisure Self

10/10

Exceptional

28 Sep 2025

Jeffrey

The staff does a fine job keeping us safe and comfortable.

Business_and_leisure Self

4/10

Poor

28 Sep 2025

Gene

The room had old smells, an uncomfortable bed and had thin walls making it very loud. No coffee maker. I will not be staying again.

Leisure Partner

8/10

Excellent

27 Sep 2025

Tamara

The hotel had roaches, sink clogs,water shower head need to be changed.

2/10

Poor

17 Sep 2025

Lindsay

Staff was not very accommodating and had their system down part of the time.

2/10

Poor

16 Sep 2025

Rex

The toilet never stopped running. The coffee pot didn't work. The chair was very worn. The place was very noisy and reeked of cigarette and marijuana smoke. And there were cockroaches.

8/10

Excellent

08 Sep 2025

Jeffrey

I always feel safe.

Business_and_leisure Self

10/10

Exceptional

02 Sep 2025

Trenton

huge room compared to other hotels, clean, large desk for work

10/10

Exceptional

28 Aug 2025

Bless

The staff especially the Manager Alicia were friendly and professional.

10/10

Exceptional

18 Aug 2025

Jeffrey

Friendly, professional staff. Wholesome guest environment. Immaculate rooms.

10/10

Exceptional

17 Aug 2025

Verified traveler

Staff was extremely helpful. Place has all items for your comfort.

Business Family

2/10

Poor

17 Aug 2025

Pamela

Did not feel safe, could not get supplies, frig leaked, door to connecting room did not lock, smelled terrible when walking in, no soap, etc.

Self

10/10

Exceptional

15 Aug 2025

Annette

Cleanliness and staff is professional and kind,
Food options

4/10

Poor

03 Aug 2025

Kenneth

Room was OK. Hotel was fairly well kept. Service was not great. Stayed on second floor, they could not get me on the third. Had many nights being awoken by someone up above walking around. Rooms were not at all soundproof. Would never stay there again and would not recommend it

Business Self

2/10

Poor

09 Jul 2025

LuLyn

Smelly,filthy motel

The rooms are smelly and filthy and cockroaches were crawling on us.
The dishwasher had mold.
Worst motel I’ve ever stayed at. We asked for a full refund and luckily they gave it to us.

Friends_and_family Family

2/10

Poor

02 Jul 2025

Blake

Staff asked strange questions and then the key reader on my room was broken

6/10

Pleasant

02 Jul 2025

Lea

Found & killed 2 roaches in the bathroom; door to our room didn’t lock unless you lifted it up (I couldn’t do it so my husband had too every time we went in and out; loud neighbors in the hall late one night; people or party upstairs woke us up the last night we were there. I went to the front desk and asked for more towels because we were staying 3 days. The Manager asked me why I needed them and then realized we were staying the 3 days. I thought he was obnoxious questioning a guest.

Leisure Partner

2/10

Poor

26 Jun 2025

Noemi

The hotel is old, sheets stained, outdated, exit door locks broken. Advertised breakfast. And not offered anymore.

Business_and_leisure Partner

10/10

Exceptional

24 Jun 2025

Nathan

Cool staff

2/10

Poor

24 Jun 2025

Lily

There was such a bad smell in this hotel that I couldn’t breathe and had to sleep with the window all the way open. Don’t know what it was but seemed like a mixture of chemical and smoke. Some of the lights in my room didn’t work and I found bugs in the bathroom. There was no breakfast offered even though it was mentioned on several websites. Stains all over the carpet.

Business