Name: Sweet Garden Hotel
Address: Sweet Garden Road Ridge Danyame, Kumasi, GH

10/10

Exceptional

22 Apr 2026

Ebenezer

Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small

Self

8/10

Excellent

28 Jan 2026

NOAH

clean and large room

Business_and_leisure Friends

10/10

Exceptional

20 Dec 2025

Kate

Room was spacious and clean. Staff was very professional and polite. Breakfast was excellent giving two different options; English breakfast or rice
Didn't really use the pool
Overall great experience
My go to when visiting Kumasi

Leisure Family

8/10

Excellent

11 Oct 2025

Prince

Too noisy in the night. Room is very clean but too much air refreshner

Business_and_leisure Self

10/10

Exceptional

30 Sep 2025

Nana

Exceeded expectations

10/10

Exceptional

30 Aug 2025

Robert

Staff was kind and accommodating. Helped us with transportation and other issues. The restaurant had a very extensive menu which we enjoyed.

Leisure Partner

10/10

Exceptional

09 May 2025

BRANTUO

Was good experience

4/10

Poor

03 May 2025

George Tiberiu

While considered one of the better hotels in Kumasi, Sweet Garden is far from what you'd like to expect in terms of room comfort, amenities, staff hospitality and so on. The beds are hard, and the rooms are overall empty and not quite clean. For the prices they charge, this is a below average experience. I would not go back there.

Business Self

8/10

Excellent

27 Mar 2025

Fredrik

Good place to stay

8/10

Excellent

20 Mar 2025

Steven

Hotel is on the quiet side of town

6/10

Pleasant

07 Mar 2025

Pim

X

10/10

Exceptional

08 Jan 2025

Donna

I only stayed here 1 night . So basically it was a very nice place the restaurant I had Lunch and it was Very good staff was very attentive in the restaurant and the front desk even tried to help me extend my flight with my airline. I didn't expect this and she did it without even asking me. My room was a bit close to the pool and they were having a little music and I just wanted to sleep early. I called the front desk they quickly switched my room sent someone to bring my things to another room. Very attentive I would stay again longer to enjoy the facilities.

Leisure Self

6/10

Pleasant

08 Jan 2025

JONATHAN

Could be nice but isn’t

This hotel has a lot of potential but is let down by multiple small issues and poor service. There are no plug sockets next to the bed, the place is a building site and the breakfast is absolutely appalling. The staff are indifferent and the food is overpriced.

Self

10/10

Exceptional

29 Dec 2024

Kate

Great customer service

8/10

Excellent

26 Dec 2024

adolf akuoko

Beautiful and spacious rooms

Leisure Partner

8/10

Excellent

26 Dec 2024

Sumantra

Rooms were large and big. Shower head was broken and there was no hot water but with the heat cold water was welcome. We did find a coach roach in the bathroom but those are usually unavoidable in this part of the world. Dinner was excellent and staff were very accommodating and helpful. Breakfast was large and delicious as well. Swimming pool was also excellent.

Business_and_leisure Friends

10/10

Exceptional

22 Dec 2024

Eric

Great place to stay

Business_and_leisure Self

10/10

Exceptional

14 Dec 2024

Joel

I like the ambiance of the place & how friendly the staff was when you’re in need of any help.

Business

10/10

Exceptional

25 Nov 2024

Edward

Excellent service.

Leisure Self

10/10

Exceptional

18 Nov 2024

Judith

My check in was very smooth and staff are very welcoming and helpful. I love the serene nature of the place. I will definitely make a stop there anytime I’m in Kumasi !

Leisure Self

10/10

Exceptional

15 Nov 2024

Afrane Okessey

I liked the room condition and the staff service

Leisure

10/10

Exceptional

04 Nov 2024

Howard

Had a great time staff where fantastic food was great decor needed some attention

Partner

10/10

Exceptional

01 Nov 2024

Mike

Had a great experience at sweet garden. The staff were great especially Nancy - the receptionist and Monica, the rest of the breakfast crew. Thank you

Business_and_leisure Self

8/10

Excellent

21 Oct 2024

teresa

Beautiful property. Beds were too hard, way beyond firm and felt like boards. Bathroom was spacious and the food was good at the on-site restaurant. Staff were gracious

6/10

Pleasant

14 Oct 2024

LAWSON

No WiFi provided

Leisure Partner

10/10

Exceptional

09 Oct 2024

Ebo

Wi-Fi needs to improve

Partner

8/10

Excellent

21 Sep 2024

Daniel

I like the peace and tranquility in and around the property.

Leisure

8/10

Excellent

16 Aug 2024

Patrick

Lovely place

4/10

Poor

06 Aug 2024

Amelia

The gardens around the property were very beautiful, but the rooms were in need of repair. Very hard beds, only a bath towel no face cloth no hand towel no bar soap Bed sheets were stained and dengi When you used shower the entire floor got wet . Only 4 TV channels

Leisure Family

4/10

Poor

25 Jul 2024

Simone

The property is well maintained, clean and relaxing. However I was unable to sleep, the beds were so hard it felt like I was sleeping on hard wood. I have never seen beds that were rock hard. I was unable to sleep throughout the night. My husband tried sleeping on the sofa in the room because of how hard the bed was. The room had tea, coffee and sugar but no creamer, I went to the receptionist to get a packet of creamer and did not know there was a charge for it until I was checking out. I was charged 20 GHS for 2 single serve packets of cornation creamer, it is not the cost it is the principle that they did not tell me that there would be a charge. If they are going to have tea and coffee in the room at least put one packet of creamer and dont charge, without informing the guest when they ask for a packet.

Leisure Family

8/10

Excellent

14 Jul 2024

Michelle

I didn’t like the fact that there were no fans aside air conditioning. Not everyone would want to be in the AC for too long.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Sally

This hotel has the most beautiful grounds, full of plants and flowers. Rooms were spacious and clean. Staff was great. Wonderful restaurant, outdoor dining, and bar.

Leisure Family

10/10

Exceptional

20 May 2024

Vernell

It was a very pleasant overnight stay. Our waiter Kingsley was the best. The manager and front desk staff were amazing and very helpful. Thank you!

Leisure Friends

8/10

Excellent

18 May 2024

Michelle

I liked the room very much.

Leisure Partner

8/10

Excellent

17 May 2024

Sheila

The restaurant was great. They had good food

Leisure Partner

6/10

Pleasant

30 Apr 2024

Verified traveler

An ok stay

Very spacious room however the air conditioning needs an upgrade. Wasn’t blowing cold air.

Self

8/10

Excellent

17 Apr 2024

Angelina

Nice place

Leisure

6/10

Pleasant

10 Apr 2024

Angelina

Nice

8/10

Excellent

05 Mar 2024

NanaYaa

The property and room was beautiful however, the towels were dirty. When I requested for clean towels. The housekeeper was very rude to me and said that they didn’t have any towels I had to go to the front desk to make a complaint before I got towels.

Also, the gym was under construction, which I found very disappointed as I wanted to use the gym in the morning

Business_and_leisure Family

10/10

Exceptional

04 Mar 2024

Abigail

This is a lovely hotel, although undergoing construction work when we stayed and with a few teething problems in the newly refurbished room (that the team worked hard to resolve)

The gardens are really lovely, the pool is great, the staff are excellent! Very welcoming and helpful.

We really enjoyed our stay here and would definitely return.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Patrick

Nancy at the front desk and Prince in the restaurant provide amazing 5-Star service. They both went above and beyond to make sure our stay was enjoyable. The hotel is beautiful, very eco-friendly , lots of green spaces. The room was spacious , clean and a mix of modern and rustic decor. Highly recommended.

Leisure Family

10/10

Exceptional

01 Mar 2024

Samuel

Nice place

Leisure Friends

10/10

Exceptional

16 Feb 2024

Aaron

Clean, comfortable, and economical

I was traveling to Kumasi solo for business purposes and I deeply enjoyed my stay at Sweet Garden Hotel. The location is good, not a far taxi ride from the Kumasi Mall and the Military museum.

The room was clean and luxurious. I was given a large room overlooking the gorgeous garden and pool. In the early afternoon/evening I could vibe to the fun sound of the afrobeat as children, families and couples played in the pool.

The restaurant and breakfast were essential, the restaurant which was open relatively late provided me an easy and tasty option just a few steps from my room after a busy day out in the city. There are a number of options to choose from so there is something for everyone and its all pretty good. I wish I got to try the pizza.

Above all the best part of the hotel is the staff. They work hard, are always attentive and incredibly kind. While I was alone for my work I didn't really feel lonely as the staff did their best to make me feel at home.

All of these aspects were made better by the very reasonable price which is almost a steal for the calmness and luxury of the hotel.

Business Self

8/10

Excellent

21 Jan 2024

Tony

Good hotel let down by poor food service

We stayed 2 nights in a deluxe room and I think we got upgraded to a suite, which was a lovely top floor room with an integral kitchen and balcony. Plenty of space for the two of us.

But food ordering, was difficult and inefficient.

The first night we were told the restaurant was closed for a staff presentation, but that we could order food for room service. So we ordered two courses plus wine and agreed to have it delivered at 7.30.

By 8.30, nothing had arrived, so we called down to reception and it arrived about 15 mins later.

The next day we ordered a snack by the pool, two of the chicken kebab and chips combo on their menu.

About 45 mins later 2 individual kebab skewers, that turned out to be beef, arrived. When we said that wasn't what we ordered, we were told the previous waiter must have got it wrong. So we clearly showed on the menu what we wanted and the waiter disappeared.

About an hour later, with the sun going down, and no food, I asked for the bill.

But, instead, two portions of beef kebabs and chips arrived.

If we hadn't ordered any food, I'd have said we had a very good stay, although you do need a cab to get anywhere, as it is some way out of town.

Partner

6/10

Pleasant

26 Dec 2023

kaycee

Stayed here in OCT with my Husband
Property was beautiful. Love the greenery.
Breakfast (included)was cool, little repetitive but not too bad! Love that the pool stayed open passed sundown!
when i walked in room it was clean, well made but i got disappointed when i look into the bathroom. The toilet seat was horrible, off the hinge, and discolored (ew). Please update your bathrooms and towels!
Thank you.

Leisure Partner

10/10

Exceptional

15 Nov 2023

Andrew

Great room. Plenty of outlets. Bathroom is awesome. Design and deco top notch. I would recommend a thousand times.

Business Self

10/10

Exceptional

13 Nov 2023

Kwame

Staff were professional and respectful and they must ensure to keep it up. They shd ensure that all services are provided in a clean manner and not to do shabby work for example giving clean towels and sheets as appropriate.

10/10

Exceptional

12 Nov 2023

Joshua

Great place near the center of town. Very clean, great pool, and great food!

Business_and_leisure Family_with_children

8/10

Excellent

01 Nov 2023

Matthew

A good place

A good option in Kumasi. Room was of good size, but the a/c unit couldn’t really keep up and it never really cooled to a comfortable temperature. Hotel grounds are really nice, and the pool looked nice and well maintained. Unfortunately the gym was under renovation. Breakfast was good. The staff were the highlight though…really thoughtful and accommodating.

Self

8/10

Excellent

01 Aug 2023

Verified traveler

Beautiful gardens, with PROs and CONs.

My family of 5 stayed with Sweet Garden Hotel for 9 days. Let's start with what the positives:

1. The hotel gardens are beautiful! From lush trees and plants, to quaint seating in the gardens, it allows guests to sit/eat outside and enjoy the beautiful weather.

2. The staff were friendly. The dining staff, front desk staff, they were all courteous and helpful.

3. We had an issue with our rooms, so they upgraded us to a top-level apartment, with a washer/dryer, kitchen, and lots more cable channels than the other rooms get. Decor was modern and spacious.

But there were a few things I would have changed about our experience.

1. The basement room our children were initially assigned smelled strongly of mildew. Staff should have noticed that the room smelled and offered a different room without me having to ask.

2. Food was average. Hot food was often lukewarm, and frozen things (milkshakes ordered) were melted and, well, lukewarm.

3. A cockroach crawled across the sheets next to me in bed in the middle of the night! I know that roaches can be anywhere, especially in warm climates. We didn't see any other signs of pests at this hotel, though, so this could have just been an odd occurrence. I didn't report it, since we were leaving that following morning. But I didn't go back to bed!

4. General maintenance could be better: slow shower drain, leaky sink, door to patio was wonky.

Overall, we enjoyed our time at Sweet Garden and we would stay in the apartment again.

Friends_and_family Family