Hotel Alster

8/10

Excellent

13 May 2026

audrey

Hotel très bien situé offrant un déjeuner très abondant et varié. Personnel très serviable et aimable. Je le recommande.

Self

10/10

Exceptional

08 Dec 2025

Peter

The staff were very welcoming and helpful in all aspects of my stay, and the single room I had was very clean and comfortable. The breakfast was great, the location was perfect, with bars, restaurants and public transport all in the immediate vicinity.

Friends_and_family Friends

10/10

Exceptional

08 Nov 2025

Michael

Check in and check out was quick and efficient. Staff including front desk and breakfast were friendly. The room was clean and the hotel is in a prime location. I would go here again.

Leisure Self

10/10

Exceptional

14 Oct 2025

Kenneth

Hamburg visit

Good location for shopping and a great view by the lake, right down the street. Staff was friendly and helpful.

Partner

10/10

Exceptional

20 Sep 2025

B

Convent area to tourist

10/10

Exceptional

06 Sep 2025

Ivana

It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.

Leisure Self

10/10

Exceptional

30 Aug 2025

Jasmin

Great location, comfortable beds, really nice staff, and so I had a great stay with my family.

Leisure Family

6/10

Pleasant

29 Aug 2025

Stephen

Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will
Improve.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Stephen

We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.

Partner

6/10

Pleasant

10 Jun 2025

Victoria

I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.

Self

10/10

Exceptional

22 Mar 2025

Joe

What a stunning old world hotel. Perfect position in Hamburg with classic rooms

Business Self

6/10

Pleasant

27 Nov 2024

Gelana

Good hotel in the center city . Convenient and walkable to all major attractions. Did not like the check in process . They could not find my reservation for a while . Not pleasant . Rooms are nice and clean. Sofa had stains on it .

Leisure Partner

10/10

Exceptional

16 Nov 2024

Mona

Great place to stay near everything.

8/10

Excellent

04 Nov 2024

Astrid

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.

Self

10/10

Exceptional

04 Oct 2024

Sharon

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.

Self

10/10

Exceptional

17 Sep 2024

Richard

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!

Leisure

10/10

Exceptional

11 Aug 2024

Cecilia

Perfect location, amicable staff, very comfy rooms. Great for families!

Family

8/10

Excellent

07 Aug 2024

Arthur

The location was perfect for touring or finding a quiet lovely spot to rest in.

6/10

Pleasant

24 Jul 2024

gloria

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.

Leisure Partner

10/10

Exceptional

18 Jun 2024

Keith

Excellent value

10/10

Exceptional

17 Mar 2024

Verified traveler

Schöner Aufenthalt direkt an der Alster mit gutem Frühstück und sehr nettem Personal

Self

10/10

Exceptional

12 Feb 2024

Stephen

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service
Amazing laundry service ! My shirt came back as new

Business Self

8/10

Excellent

18 Dec 2023

Marcel

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away.

Room was great and breakfast as well.

Friends_and_family Family

8/10

Excellent

08 Sep 2023

Mr Cezar

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant.
Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.

Self

10/10

Exceptional

30 Aug 2023

Joe

I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops.

Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.

Leisure Family

10/10

Exceptional

24 Aug 2023

Richard

Nice location

10/10

Exceptional

17 Aug 2023

T

It is convenient close to the station and all amenities

Leisure Self

8/10

Excellent

23 Jul 2023

Steve

2 day stay

All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111

Self

8/10

Excellent

21 Jul 2023

Neven

It was very good

8/10

Excellent

08 Jun 2023

Hidekichi

バスタブがあり、久しぶりにゆっくり風呂につかれた。

Leisure

10/10

Exceptional

26 Apr 2023

Ger

Excellent hotel, very central, spotlessly clean and friendly staff. Breakfast was also lovely

Leisure Friends

10/10

Exceptional

02 Apr 2023

James

Very comfortable great location super clean friendly helpful staff

Leisure Self

10/10

Exceptional

22 Mar 2023

Tarmo

Perfect location, good breakfast, professional service.

Business

10/10

Exceptional

22 Jan 2023

Mr Peter

Seems like a art deco building, expensively renovated, all the rooms I have had, were perfectly fitted new with solid wood furnishings. Huge buffet breakfast....

INCREDIBLE VALUE FOR MONEY !!!
Strongly recommended, if you seek quality and value for money

I will definitely return

Business Self

8/10

Excellent

29 Nov 2022

Verified traveler

All the staff were lovely - very friendly and helpful!

Breakfast was really good - lots of choice, and was delicious.

The only downsides were:
1) No tea/coffee making facilities in the room
2) No iron and ironing board available in the whole hotel - apparently you can ask the hotel next door and they may help? Never heard this before!
3) the hotel is undergoing refurbishment - some of the rooms are a bit dated now

Leisure Partner

8/10

Excellent

09 Oct 2022

Catherine

Convenient location and large room.

Leisure Partner

10/10

Exceptional

26 Sep 2022

Bradley

Nice hotel

I thought the hotel was really nice. I had large room with modern furnishings.

Self

10/10

Exceptional

21 Sep 2022

J

My third time in this hotel.

This was my third stay in this lovely little friendly hotel. I hope to be back again next year .

Self

10/10

Exceptional

24 Aug 2022

Daniel

Very central, friendly and helpful staff, good breakfast clean and spacious room

Leisure Partner

10/10

Exceptional

01 Aug 2022

Brent

Very nice location in easy walking distance of the main square and canals. Good reception we’ll covered. Access to subway close by and parks, good breakfast

Leisure Self

10/10

Exceptional

29 Jul 2022

Tessa

Nice hotel.

Hotel was easy to find, room was a good size for our whole family. They even made the sofa into a bed as requested. Breakfast is great and staff is accommodating. I would stay again.

Friends_and_family Family

10/10

Exceptional

30 May 2022

Eun Young

Great location, super nice staff, clean

Leisure Self

6/10

Pleasant

05 Apr 2022

Louis

Great location and friendly staff.

The rooms could be mondernized. Beds are not too comfortable and could constantly hear noise from other rooms and the corridor.

Breakfast was nice.

Business

10/10

Exceptional

19 Sep 2021

jaskarn

Very good

Leisure

10/10

Exceptional

22 Feb 2020

Verified traveler

Favorite place to stay in Hamburg!

Business

8/10

Excellent

07 Feb 2020

BRIAN

Very good hotel near opera

Staff very helpful when my phone malfunctioned and with offering advice about the locality. Good breakfast of hot and cold food.

Self

8/10

Excellent

23 Dec 2019

Verified traveler

Good location for visiting the city - walking distance for almost everything, and a metro station close by.

Leisure Partner

8/10

Excellent

17 Dec 2019

Michael

Friendly staff ecommended.

The only disappointment was that we had no WiFi in our room.
The room was otherwise good, and the breakfast, staff and location were great.

Partner

10/10

Exceptional

09 Dec 2019

Verified traveler

Great location, lovely comfortable bed and good breakfast. Everything I need!

Business Self

10/10

Exceptional

05 Dec 2019

Barbara

Staff very helpful and friendly .After an accident to my husband they were very kind.Reception staff always smiling.

Partner

10/10

Exceptional

13 Nov 2019

Sylvia

Value for money cosy hotel

Cozy hotel, good location, good breakfast spread and very helpful staff

Business

10/10

Exceptional

12 Nov 2019

Verified traveler

In a nice part of Hamburg with many restaurants nearby and close to the opera house.

Leisure Self

10/10

Exceptional

10 Nov 2019

Verified traveler

Location near by center-convenient-Staffs are friendly

Leisure Self

8/10

Excellent

04 Nov 2019

Verified traveler

Rowing in hamburg

Well located .
Really nice breakfast
Service good
Rooms fine — a little dated but clean and functional. Shower good .
Staff very friendly and helpful

Friends_and_family Friends

10/10

Exceptional

20 Oct 2019

Verified traveler

Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very convenient. Our shower room is newly renovated.

Friends_and_family Family_with_children

10/10

Exceptional

18 Oct 2019

Verified traveler

An old building that has well maintained and upgraded. We enjoyed the extra large room. Morning breakfast was also very good

Leisure Partner

6/10

Pleasant

30 Jul 2019

martin

Great friendly helpful staff. Aircon needed

The management and staff bent over backwards to help out in a very stressful situation and were brilliant. The hotel is being refurbished and I was not in one of the newer rooms but at the back the hotel which backed onto several other rooms one which had a child that screamed from 6am until11pm no sleep could be had due to heat and noise. Breakfast was very good.

Friends_and_family Family

10/10

Exceptional

25 Jul 2019

Yue

Reasonably priced

Breakfast was great and reception very friendly! Wifi connection was not always stable though

10/10

Exceptional

15 Jul 2019

ROBERT

Lovely small hotel in the heart of the city.

Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Easy to get around the city. Tour bus stops outside. Lots of bars and restaurants nearby.

Friends_and_family Friends

8/10

Excellent

31 May 2019

Barbro

Roo 500 Alster Hof Hotel

We were given a room number 500, which was not on the 5th floor, but on the 4th floor, then a very long walk through different corridors, ending up in a steep hugh staircase. We could not carry our luggage up so asked to change our room, which was arranged. Anyone getting room 500 should have a big reduction because of its location. Breakfast excellent,

Friends

8/10

Excellent

30 Apr 2019

Alper

Very Good Location

Pictures are from Room number 606 (603 was an inferior room)
Paid 90 Eur per room per night. It's expensive for a 3 star hotel. Very good location though.
No heating nor cooling. No control panel is available. Our stay was on April and Room Was cold during night!
OK amenities. One complimentary mineral water in the room.
Şenay in reception was a Turkish lady who was very friendly and helpful in all our questions. She is a great employee.

8/10

Excellent

22 Jan 2019

Cathy

Honest and very helpful staff, great location

Really enjoyed our stay and the reception staff were extremely helpful. My husband left his gold chain in a sauna robe, which we only discovered once we'd moved on. They've been very helpful in arranging for it to be posted on to us in Oz; cannot say how much that has been appreciated! The hotel is in a great spot to explore central Hamburg, make sure you visit The Cliff at the side of the outer lake - best pizza we had while away!

Partner

8/10

Excellent

25 Dec 2018

Verified traveler

Perfect location

Fantastic location, breakfast was amazing, room was clean and nice but way too hot even with the window open.

Partner

10/10

Exceptional

21 Nov 2018

Verified traveler

Old fashioned decor but clean and comfortable. Friendly staff and excleeent location 5 mins walk to the city centre.

10/10

Exceptional

18 Nov 2018

Verified traveler

simple and clean hotel very close to u-bahn station. convenient location in the city. walking distance to shopping district. value for money when i booked. some renovations going on in the hotel but it did not affect me. Hotel is a little dated especially the lifts but everything was working well.

10/10

Exceptional

17 Oct 2018

Thomas

Wery Nice Hotel Nice staff and a great location i city

10/10

Exceptional

23 Sep 2018

Kurt

Very friendly staff. Let us in our room at about 10 am on our check in day when we were exhausted from the overnight trip

10/10

Exceptional

16 Sep 2018

Pastord

Breakfast was great, close to many attractions in Hamburg and close to train station

10/10

Exceptional

01 Sep 2018

J

Beautiful room. Great location. A fabuluous breakful buffet . Serverswere courteous. Only downside, a snooty front desk.

8/10

Excellent

28 Aug 2018

Shona

Very central

Brilliant location as very central in Hamburg. No air con could be an issue in very hot weather. Rooms are good and staff friendly. Breakfasts are awesome! 10 min walk from centre and 25 mins on train from the airport

10/10

Exceptional

26 Aug 2018

shelley

Great Location.

Friends

10/10

Exceptional

23 Aug 2018

Roberto

Nice hotel near center

Friendly staff. Good location. Nice and clean.

Partner

10/10

Exceptional

16 Aug 2018

Eric

Great location. Wonderful staff.

Great hotel and wonderful staff. My stay was during a horrific heat wave and the hotel is not air-conditioned. Typically, it is not needed. The staff went out of their way to make me comfortable.

10/10

Exceptional

11 Aug 2018

nino

Very nice small hotel in central location. No a/c but knew that upfront. Street can be loud esp w windows open due to heat.

Partner

8/10

Excellent

02 Aug 2018

Izzy

A superbly located, comfortable hotel

The hotel is very conveniently located, close to the Alster, the Stephansplatz U-Bahn stop (so easy access from/to the airport), and a 15 minute walk from the central station. Good sized, comfortable, well-equipped rooms and an excellent, varied buffet breakfast. The only drawback is the lack of air conditioning when it is very hot (the best solution seems to be to keep the curtains drawn during the day!). Staff are generally very helpful, but there was a mix up with my booking via expedia which the hotel mistakenly logged as two nights rather than three, which caused a few problems, but was eventually resolved. They possibly take more care with bookings made directly via the hotel website.

10/10

Exceptional

22 Jul 2018

Anne

Nice hotel with friendly and helpful staff. The room was a bit too warm and there was quiet a bit of noise from the street below.

10/10

Exceptional

15 Jul 2018

lxunyc

Convenient location. Helpful staff. Clean room. Will stay here again on next trip to Hamburg.

8/10

Excellent

12 Jul 2018

Verified traveler

Ptoximity

Close to the lake and shopping and a pedestrian mall with good food

10/10

Exceptional

22 May 2018

Malcolm

Hamburg city centre break

6/10

Pleasant

24 Apr 2018

Nicolas

Good location and breakfast

If you're looking for a simple hotel close to the city center at a decent price then it's definitely a good choice; nevertheless, the rooms are small and quite uncomfortable. The hotel staff is nice and quite helpful.

8/10

Excellent

11 Apr 2018

Ian

Hotel Alster-Hof - HAMBURG

Great location! Comfortable room. Tasty breakfast and very friendly staff!

10/10

Exceptional

11 Apr 2018

Robert

Great area and comfortable hotel

Great area to stay with easy access to other areas of hamburg.hotel staff really helpful and made stay even more enjoyable .will use hotel again.

8/10

Excellent

28 Mar 2018

Stuart

Very adequate.

The hotel is very traditional, clean and acceptable. I had a room on the top floor where unfortunately I could hear the elevator machinery.

8/10

Excellent

22 Mar 2018

Verified traveler

Good hotel and good location.

Great Location, nice receptionist, nice and reasonable mini-bar.

6/10

Pleasant

17 Feb 2018

Christian

Hotel Alster Hof

Old hotel. Tiny room. Poor decor

8/10

Excellent

22 Jan 2018

Dave

Ideal Hotel for Hamburg

The Alster-Hof is ideally situated for central Hamburg. In fact, it's only a minute from the U-Bahn so an airport transfer is smooth and one-stop. The staff are very welcoming and helpful at all times. The breakfast room is very pleasant and well-laid out, with a wide choice. The bedroom we had was on the quiet side, large, with an excellent bathroom. Very comfortable sleep

10/10

Exceptional

17 Jan 2018

Peter

Top stay

Friendly, helpful staff. Great location for city centre and U-Bahn. Good breakfast. Very clean. Would recommend and stay here again.

10/10

Exceptional

29 Dec 2017

Erika

to be recommended!

It was as always beautiful to stay in your hotel. Reception people very friendly and helpful.

10/10

Exceptional

20 Nov 2017

Clare

Great hotel with excellent breakfast

I was able to check in early which was a lovely surprise. My single room on 5th floor was of a very good standard. The staff on Reception were very pleasant and helpful. Buffet breakfast was excellent and exceeded expectations. There was a great selection of fresh fruits, breads, jams, meats, cereals, bacon and eggs, cheese, juices. And the coffee was plentiful, as was hot milk. The staff in the breakfast room were very attentive and very pleasant. The location of the hotel is ideal, near a U station Stephanplatz, and within walking distance to the Rathaus. The Hamburg State Opera house is but a 5 minute walk from the hotel. Overall, I would highly recommend the Hotel Alster Hof for a city break.

10/10

Exceptional

22 Oct 2017

paul

Excellent hotel

Yards from u bahn short walk to shops.
Next door to hofbrau haus

10/10

Exceptional

11 Oct 2017

Verified traveler

Always a great place to stay.

10/10

Exceptional

09 Oct 2017

Ron

I came to Hamburg for the opera and looked for accommodation near the 'Staatsoper' and found this reasonably priced gem ... a short, 5 -10 minute walk away. Check-in (and out) was seamless with very helpful staff. My 'single' room, to the back of the hotel, was larger than my experience of European 'single' rooms and 'quiet' (if you exclude folks who cannot close a door quietly) ... with a very comfortable bed, a large amount of storage in cupboards and drawers and a good, reasonably priced minibar but intermittent 'hot' water needs attention. I did not take breakfast because I overslept (body clock toppsy turvey !) Nevertheless, when I return to Hamburg, this is where I shall stay.

10/10

Exceptional

26 Sep 2017

Nicola

Lovely hotel in fantastic location

The hotel was perfect - lovely clean and spacious room, staff were extremely friendly and very efficient. The location was great, very short walk to the beautiful lake and really close to the main shopping area and restaurants. Breakfast was really good with a great selection of hot and cold food.

We will definitely be back and would highly recommend it to anybody planning a trip to Hamburg.

10/10

Exceptional

04 Sep 2017

Nayan

It was very hot when we checked into the hotel.
As there are no airconditioned rooms we were in a pretty uncomfortable position. When asked, Receptionist Martin was kind enough to get us a small table fan. This was a heavenly boon to alleviate the hot conditions, making our stay bearable in the heat.

6/10

Pleasant

31 Aug 2017

Verified traveler

Not so good

Poor wi-fi; very poor internet speed and you have to log in each time you check your device. Breakfast not that tasty although very good service. Room looks tidy but the toilet and bathtub weren't clean up to a hotel level. Room service nice and welcoming.

10/10

Exceptional

17 May 2026

Simona

Im Badezimmer auf den Fliesen viel Stab und an den Nachtschränkchen keine griffe .Und das mann keine Parkplätze hat.

Partner

8/10

Excellent

16 May 2026

Bruno

Super gelegen, U Bahn, Altstadt etc.

8/10

Excellent

16 May 2026

Christian

Top gelegen - U-Bahn 100m entfernt - großzügiges Familienzimmer - Einrichtung etwas in die Jahre gekommen aber gepflegt - Frühstück just basic aber okay
…alles in allem: Top Preis-Leistungsverhältnis 👍

Family_with_children

8/10

Excellent

15 May 2026

Marcus

Gångavstånd från Haubtanhof, fick låsa in väskan tidigt i ett rum o checka in kl 14. Skoltyska o handtecken är funkar bättre än Engelska.
Kan lätt bo där igen.