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Motel Le Charentais

Le Bas-Richelieu-QC · Canada

13325 Route Marie VictorinView location

5.2/10Review score302 Reviews
Cleanliness5.4/105.4
Service6.0/106.0
Comfort6.8/106.8
Condition4.8/104.8
Location5.0/105.0
Neighborhood8.0/108.0
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Motel Le Charentais

Located on the shores of the Saint Lawrence River, this Sorel-Tracy motel offers a seasonal outdoor pool. Free Wi-Fi is included in every guest room. Golf Sorel-Tracy Les Dunes is 3 km away. A cable TV is included in every guest room at Motel Le Charentais.

All rooms include a cathedral roof and panelling. Select rooms include kitchenettes and peaceful river views. A 24-hour reception is offered at Le Charentais Motel. For convenience, a guest launderette is located on-site. Guests can enjoy a day of cycling on the many trails in the surrounding area.

The Biophare (Le Centre d’interprétation du patrimoine de Sorel) is 11 minutes’ drive away from this motel. Central Montreal is 80 km southwest of Motel Le Charentais.

Read more about this hotelShow less

Located in Sorel-Tracy, Motel le Charentais is connected to a shopping center, a 1-minute drive from Saint Lawrence River and 10 minutes from Centre des arts contemporains du Québec à Sorel-Tracy. This golf motel is 6.9 mi (11.1 km) from Saint-Ignace-de-Loyola Ferry and 6.9 mi (11.2 km) from Église Saint-Pierre.

Make yourself at home in one of the 27 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Private host property Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from July to September.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Property Registration Number 581582, 2026-09-25
  • Minimal age
    18
  • Optional fees
    • Pet fee: CAD 10 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Saint Lawrence River 0.1 km / 0.1 mi
Centre des arts contemporains du Québec à Sorel-Tracy 10.5 km / 6.5 mi
Saint-Ignace-de-Loyola Ferry 11.1 km / 6.9 mi
Église Saint-Pierre 11.2 km / 6.9 mi
Statera, The 104th Island 11.3 km / 7 mi
Parc Regard-sur-le-fleuve 11.3 km / 7 mi
Biophare 11.4 km / 7.1 mi
Marina de Saurel 12.4 km / 7.7 mi
Saint-Ignace-de-Loyola Ferry Terminal 13.1 km / 8.1 mi
Theatre Chenal-du-Moine 18.6 km / 11.5 mi
Chapelle des Cuthbert 18.8 km / 11.7 mi
Sainte-Geneviève Park 18.9 km / 11.7 mi
Eglise de Sainte-Genevieve-de-Berthier 19.1 km / 11.9 mi
Gilles-Villeneuve Museum 20.3 km / 12.6 mi
Délices d'Antan 21.7 km / 13.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 107
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Motel Le Charentais

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Motel Le Charentais

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Motel Le Charentais

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Motel Le Charentais

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET TWO BEDROOMSCHALET • TWO BEDROOMSCHA.B2

    Photos are not available for this room type.

    Motel Le Charentais

    CHALET TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Motel Le Charentais

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Motel Le Charentais

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Motel Le Charentais

5.2
Review score
302 Reviews
Cleanliness
5.4 /10
Service
6.0 /10
Comfort
6.8 /10
Condition
4.8 /10
Location
5.0 /10
Neighborhood
8.0 /10
Amenities
5.0 /10
100 reviews shown
4/10
Poor
26 Jun 2026
Rick
Pet friendly
Poor property maintenance
2/10
Poor
26 Jun 2026
Robin
Beautiful location, but very run down, out of date, needed repairs and fixing up. Trouble with long term tenants and their dog.
Family
2/10
Poor
25 Jun 2026
Shanna
There were ant traps on the floor that had to be picked up so my dogs didn't eat them. I was not told about them when I checked in. There was mould in the shower, the top part of the outside door was missing, and I had the screen but no glass. There was a person with an off-leash dog running around. I did complain, as I had dogs myself, but someone else had to call the cops to get the dog on a leash.
2/10
Poor
15 Jun 2026
Jonathan
Worst motel I’ve ever been in. Incredibly dirty. Pillows, sheets, towels with stain on it, hair on the sheets, in the sink, in the shower. The shower has more black mold than ceramic tile. Dust everywhere spiderwebs everywhere. Mold scent in the room. It was a really bad experience I would not recommend this place to my worst enemy.
Self
4/10
Poor
01 Jun 2026
Dave
Had to switch rooms because of dead ants everywhere. Next room was a little better but very poor job of cleaning the floor had hair everywhere, too bad because it could be a nice place with a little more attention to cleaning.
Self
2/10
Poor
28 May 2026
J
Very dirty. Run down. Rooms smelled of smoke. Bathroom was disgusting. How are they allowed to operate and why does this site feature them
Self
10/10
Exceptional
23 May 2026
Isobel
The place is old, but the rooms are clean. It was peaceful and we loved the view from our window.
Partner
2/10
Poor
18 May 2026
Frédéric
-Poignée de la reception collante pour la main

-Difficulté pour discuter clairement en français avec le personnel .

-Chambre très sale:
* Fourmis sechées sur les débarbouillettes
* Toiles d’ araignées au plafond.
* Plancher de la sale de bain est dégueulasse.
* Beaucoup de moisissures sur le contour du
bain et la céramique.
Partner
2/10
Poor
02 May 2026
Maxime
Absolutely filthy , ne recommende pas degoutant aucun menage depuis des annee la douche pleine de poil beurk
6/10
Pleasant
31 Mar 2026
Martin
It is very pet friendly with a fair charge of $ 20.- for both small dogs. The room is large with a large fridge/freezer.
We pre-booked and paid but the room was very cold at arrival. The beds were not made - crumpled sheets. Doona and pillow slips need a proper wash. The micro wave is weak - you will need extra time to heat anything.
Pet
8/10
Excellent
03 Mar 2026
D'Arcy
It was clean, quiet and comfortable. I was expecting much worse given the reviews. It's not nearly as bad as people have been reviewing it. It's a budget motel, the only one in the area. It's totally decent.
10/10
Exceptional
14 Dec 2025
Monique
C’est pas un motel de luxe, mais propre, thermostat fonctionne très bien, le prix abordable. Nous avons passé une très bonne nuit, merci au proprio. Nous vous souhaitons de bonnes fêtes et une bonne année.
Partner
2/10
Poor
13 Oct 2025
Oksana
Very dirty. Pls take more time in cleaning. Renovation is a must.
Business
4/10
Poor
13 Sep 2025
ERIKA
Cheap and pet friendly. AC. Lots of parking
Leisure Pet
6/10
Pleasant
06 Sep 2025
Adrian
It was a bed for the night
4/10
Poor
30 Aug 2025
Chris
Nice owner. Very friendly.
But the property is in serious disrepair. Bed is comfortable. Bed was clean, but room is in rough shape.
Leisure Self
8/10
Excellent
17 Aug 2025
Stéphane
Il a lpas de verre.
Partner
2/10
Poor
14 Aug 2025
Shubham
Worst property i have had stayed at.
6/10
Pleasant
14 Aug 2025
Melissa
The staff were friendly and welcoming
Leisure Family_with_children
6/10
Pleasant
03 Aug 2025
Alain
Chambre a peine propre, odeur de renfermé. Seul point positif, le lit étais propre et de bonne qualité
Leisure Partner
6/10
Pleasant
29 Jul 2025
David
Ce n’était pas cher, mais pas très propre…
Business
6/10
Pleasant
26 Jul 2025
Michel
If need a place to stay at a low rate you can not go wrong.
2/10
Poor
04 Jul 2025
Karen
It was a somewhat run down. Once I checked in I went with my sister and granddaughter to the room it was musty,
The refrigerator was scratched dirty and honestly appeared to have been picked up as a roadside find. The bath was dirty with urine around the toilet and hair on the floor.
4/10
Poor
29 Jun 2025
Robert
The owner does not speak French, speak chinois the place is very old, smells of mold, there is no phone in the room, there is no water glas in the bathroom, television only basic channels.

I do not recommend
2/10
Poor
29 Apr 2025
Verified traveler

Not for every nose

I’v never been in a motel more filthy… Sorry but can’t, in all concience, recommend that place unless you’re sense of smell is non-existant…
Business
6/10
Pleasant
24 Apr 2025
Brian
Oldstyle motel, olde buildings in need of an update. Limited power outlets none in bathroom.
Business Self
2/10
Poor
20 Dec 2024
idris

nightmare

awfull
Business
10/10
Exceptional
18 Oct 2024
Blair
Very good value! Clean room, comfortable bed, lots of hot water. Fridge and microwave was a bonus. Very picturesque location by the riverside.
4/10
Poor
02 Sep 2024
Rene
Is not to clean!is very poor.
Sory
8/10
Excellent
25 Aug 2024
Kim
Grass needed cutting and access to river was limited
Leisure Friends
10/10
Exceptional
18 Aug 2024
Geneviève
Belle emplacement sur le bord du fleuve. Chambre vieillot mais propre et confortable. Belle piscine et tranquille.
Friends_and_family Family
4/10
Poor
18 Aug 2024
Cayleigh
Unfortunately I would not stay here again. The property is tired and not kept up. We arrived after 4pm and they were still cleaning our room, so we had to wait and then the floor was wet when we got in. Key jammed in the door, room smelled of smoke, pool is so murky you can’t see the bottom and has weeds growing around the sides. You can hardly get in the gate to the pool because it is so overgrown. I don’t mind the dated decor- that is as expected- but the general sense of dilapidation- and the smoke smell- left me googling to see if there were any other hotels we could move to.
Leisure Family
6/10
Pleasant
17 Aug 2024
Lynn

Needs TLC.

We had read prior reviews of the motel before booking it, so we had an idea what to expect. The motel in general, including the room, is rundown, and is in need of a lot of TLC. Quite outdated.It does allow dogs, which is why we chose it. In the Hotels.com website that we booked through, it stated the room had a kitchenette,but we were told, no, the room does not. The neighborhood surrounding the motel is very nice, with lovely, well-kept homes and gardens, so we enjoyed walking the dog around there.
Partner
10/10
Exceptional
11 Aug 2024
Joana Marie
The overall experience is great considering the price. The owners are very welcoming and helpful. The place looks a bit old fashioned but what I love best is the hospitality , feel safe that I can sleep good at night because of the nice neighbourhood. There is a clean and nice swimming pool available and the lake view is amazing!
Leisure Partner
2/10
Poor
06 Aug 2024
Bonnie
The window was broken. The bathroom had no door and in place a filthy fabric curtain. There was filth and mould under the bathroom sink. The shampoo had already been used. And the facility was generally very poorly maintained. I would never recommend this, in fact, believe I should receive a refund
Leisure Friends
10/10
Exceptional
04 Aug 2024
LIANG
The owners of the motel are a couple and they are very nice, kind, helpful. The motel is located very well. It is just on the bank of the Lourence river and has beautiful views. It is good option of accommodation between Montreal and quebec City. It is recommended.
Leisure Family_with_children
4/10
Poor
12 Nov 2023
Stephan
Service was difficult and slow. The kitchen stove was dirty. The wall are not sound proof at all you can hear people talking in other room.
Business Partner
2/10
Poor
10 Sep 2023
Carole
We found a dirty sock next to the bed. Shower curtain had black mold at the bottom. Lamp shade had stains, A/C was dirty, shower wall had some hair. Spiders webs at the door and in side of the room ceiling. Bedroom curtains were barely holding on. It must have been a nice place years ago. Can barely see the motel from the road , when you see the sign you think it’s close for a long time
Leisure Family
2/10
Poor
09 Sep 2023
Bikash
The room was not cleaned for a very long time and it is full of cobwebs, spiders, flies, and more. The floor and tables were covered in dust and the water smelled bad. There were no amenities; no towels, barely any soap, nothing. The bed is creaky and on rolling wheels which causes it to move. The windowsills are full of dead flies and further cobwebs. Everyone that was in the motel all seemed to be crazy. The only good thing is that the owner tried his best and was respectful. Outside View was nice and quiet.
Family
2/10
Poor
05 Sep 2023
FALGUNKUMAR
I won't recommend this Motel, We are booked for 4 people and they provided only 1 towel. Cat hairs on bed. Expedia please don't consider this Motel as Family Friendly.
Family_with_children
8/10
Excellent
28 Aug 2023
robert
bathroom floor has one foot square hole with missing tiles , 2 inches deep
4/10
Poor
14 Aug 2023
Peter
…
4/10
Poor
11 Aug 2023
jomon
Not worth for the money
Leisure Friends
2/10
Poor
06 Aug 2023
Sarah
The check in office smelled of cat urine, several stray cats wandering around, two large loose dogs. Leaking faucet which left the only towel soaking wet, cobwebs and bugs throughout. I was in the room less than an hour before I had bugs crawling on me so I decided I could not sleep there and was denied any refund and was only spoken to through a door.
2/10
Poor
06 Aug 2023
Verified traveler
The bed was not cleaned(hair and dirty spot were still there) and the light of toilet was gone. I explained the above and thus asked the owner to refund. But he gave me its half only.
It was nightmare.
I do not recommend this motel at all. Never, ever.
Leisure Family
2/10
Poor
31 Jul 2023
Hugh
You get what you pay for, sometimes less. Some rooms were in worse shape than others but all needed repairs and cleaning. With a lot of work and better services this could deliver as advertised. As is, it is not worth it at any price. First room had missing screen in outer door, sticking inner door, missing tiles in floor and ceiling, lots of bugs and cobwebs inside, missing lighbulbs. Towels were delivered eventually after multiple requests. Did come with left behind dirty clothes from a previous occupant as a bonus. The person working there was nice, and there were lots of cats around. Good view of the river from nearby, but not pleasant, nor sanitary, nor safe in the rooms and on the property.
Leisure Partner
2/10
Poor
30 Jul 2023
Scott

Never again

Very dirty room, bed had not been changed, yellow spots on the sheets and hair on the pillow case. Most lights inside the room and power outlets did not work. Could not even get a key to our room as they had lost the key so the person at the frojt desk had to open the door with a master key and needed to be contacted to come lock it and open it upon our return. Would avoid at all costs.
Friends_and_family Family
2/10
Poor
23 Jul 2023
Mai
DO NOT UNDER ANY CIRCUMSTANCES STAY HERE. Booked this motel as we were attending an event nearby and options are limited. Other reviews were so so. Went into it knowing that. But it was BEYOND your worst nightmare. Arrived to check in and there were a group of \"guests\"? standing around outside the office. Was given a room and went to check it out. Upon inspection there was a great deal of dust everywhere including on the bedding. THEN .. proceeded to check the bathroom..there was a pile of actual dried up cat feces in the tub!!! Went to the office and advised we would like our money back and would not be staying. The female manager? was rude, became quite angry almost physically assaulted. Refused refund and advised \"it was not her fault\" the room was not cleaned? I truly would not have ever envisioned this scenario. After much debate we chose to leave as we felt unsafe as the other people that had been standing around were also threatening. This motel should not even be in business!!!
Leisure Family_with_children
4/10
Poor
09 Jul 2023
Varuna
The room was not very clean
Leisure Family_with_children
2/10
Poor
03 Jul 2023
Joanne
It was disgusting! There was black mould in the bathtub, feces on the toilet…demanded my money back…to Orbitz…you should not post this place on your site…do not stay here at all!
Leisure Partner
10/10
Exceptional
18 Jun 2023
jenil
Great place for quick stay, good rooms and facilities
Leisure Self
2/10
Poor
06 Jun 2023
Richard
The first room they gave me was filthy & that’s putting it mildly. Had to change rooms as I almost vomited after seeing the bathroom. They said they forgot to clean it as this was 8 pm when I checked in. Rooms have broken tiles on floor, dirty old windows, ugly tile ceilings that look moldy and a clean room that looks dirty. They also have an “open burning fire pit” on site. The worst motel I ever stayed at. Do not book this motel.
2/10
Poor
26 May 2023
Verified traveler
The room that i booked was not provided at the checkin and then room has the leakage and the person asked me to know how to fix the thing
2/10
Poor
20 Feb 2023
yasmin
Nothing
Leisure Partner
2/10
Poor
09 Oct 2022
Prakash
I had a confirmed booking. However, when I reached the motel, the lady at the reception who was drunk and completely belligerent refused to entertain me and said it didn't matter if I had the reservation, as she didn't have any room for me. It was 9 in the night, and my family was in the car. I feared for my safety as there were drunk people having a party with a bonfire with some loud music. This motel is a shambles. I had no option but to look for another place to stay in the middle of the night. And I drove from US to Canada to experience this drunk, unprofessional lady who used expletives to ask me to leave the property when I showed her the expedia confirmation.
This property shouldn't be listed by expedia or any other platform. And to add insult to injury, expedia charged me for the trip, which I need to contest. Also, I paid double the price to book a 3 star hotel an hour drive away from Montreal, as nothing was available at Montreal at that hour as it was busy due to festival apparently.
Leisure Family
4/10
Poor
23 Sep 2022
Julie
I have been to this hotel a few years ago, it was old but clear and with a rustic air that allowed me. Now it’s dirty (spider web, dirty toilet) with many broken facilities (light, smoke
Detector), the bed is clearly smashed. Even the motel’s sign is broken.
Business Self
8/10
Excellent
05 Sep 2022
Alexandra
The view; you are near the river; you need moskitospray; sometimes there is a romantic burn fire
Leisure Partner
2/10
Poor
19 Aug 2022
MARIE-JOSÉE
J’ai aimé la tranquillité et c’est bien insonorisé!! Par contre au niveau de la propreté c’était vrai sale , toile d’araignée au plafond , dans la douche , toilette douche et plancher vraiment pas propre , pas de piscine , et la literie était sale même si elle disait que c’était propre , trou dans la débarbouillette, aucun moustiquaire dans les fenêtres . Ne le conseille pas à personne 89,25$ pour la nuit ça vaut pas ça.
Business Self
8/10
Excellent
18 Aug 2022
Lisa
The room I had was very clean, there was an issue with the sink not draining so I couldn't really use that but I was offered a discount on the room in exchange, which was fine as I was only there for one night and leaving early the next day. The \"WIFI\" is absolutely horrible. BAD. I tried a few different connections and none connected. The room itself is extremely quiet, didnt hear anyone once the door was closed.
Overall, I had a great stay, minus the WIFI. friendly staff, clean room, quiet room.
Business Self
4/10
Poor
04 Aug 2022
C M Shiblie
These is a lake next to the motel which was nice. The room was extremely dirty and unmaintained.
Leisure Family
4/10
Poor
25 Jul 2022
Robert
Bed was king , water pressure good, Was hot and humid..Ac working but aimed at head of bed and no way to deviate away enough. Windows filthy, storm door missing glass/screen , fridge on but defective..not cold. I know pots legal but receptionist should not come to door with one lit.
Leisure Family
6/10
Pleasant
22 Jul 2022
Brigitte
J’ai pas aimé les toiles d’araignée , la climatisation n’étant pas bonne
Leisure Family
6/10
Pleasant
12 Jul 2022
Foong Ho
The unit has a high roof which we like and is spacious.

The online description of the motel is quite misleading and not updated. The swimming pool has been closed for a long time. There is no attempt to cut the grass leading to the St Lawrence river, have some seats so guests can go down to enjoy the riverside which is one of the inn's best features. Most disappointing is the lack of basic maintenance in the unit which would have changed the assessment. One part of the unit I stayed in front screen door was missing so had to keep it closed to keep out insects and this prevented an inflow of fresh air while we are in the unit. Basic maintenance repairs like missing the lever to change the water in the bath tub from tap to shower, some bath room floor tiles had come apart and some are missing, TV has mostly French channels.
The place has potential if basic maintenance issues and facilities are maintained.
Leisure
4/10
Poor
10 Jul 2022
Rushi
Property needs an upgrade & maintenance. Washroom needs to be clean, it was stinking. No towels as well.
Leisure Family
2/10
Poor
29 May 2022
Pierre
was very dissapointed. wifi didnt work... neither did the tv. didnt have any vending machines. but the beds are cumfy.
Friends_and_family Family
2/10
Poor
27 May 2022
Jean
Completely outdated. Poor reception.
Leisure Self
6/10
Pleasant
10 Nov 2021
Nancy
The property is on the st Lawrence with great sunset. It is quaint but needs some work done.
Leisure Self
8/10
Excellent
18 Sep 2021
Verified traveler
No services,room and beds were clean,internet not so good. Was ok for a place to sleep.
Partner
4/10
Poor
15 Aug 2021
France

Déception.

A déjà été un très beau motel mais maintenant plutôt désuet. Climatiseur bruant, Et surtout les vitres était très sales et remplie de bibites écrasé sur la vitre. La piscine était hors service. Donc sur votre site plusieurs information était incorrect. Donc aucun recommandation de ma part . Dommage car motel avec plein de potentiels si les améliorations sont faite.
Partner
8/10
Excellent
13 Jul 2021
Verified traveler
we enjoy our stay at the motel
Leisure Family_with_children
8/10
Excellent
07 Apr 2021
Pablo

Nice

.
Business
6/10
Pleasant
12 Oct 2019
Christine

Has potential

The rooms need some upgrading (windows for sure) , grounds could be beautiful but need some work but cleanliness was my biggest complaint. It could have been ALOT better. . Bed was alright, a little to bouncy I think due due to the springs on the bed frame not being very strong.
Partner
2/10
Poor
30 Sep 2019
Verified traveler
I did not checked in and no one called me for anything.. i want the refund as doon as possible.. i will never reccomend this Expedia to anybody. Terrible.
Friends_and_family Family
8/10
Excellent
25 Sep 2019
Christine
The staff are very pleasant and helpful. Motel could use a little TLC. Some things are a bit out dated but clean and comfy. Would stay again.
Partner
8/10
Excellent
14 Sep 2019
Sarn9a
Seemed to be recrntly renovated.
Had problems with tv Manager quickly corrected problem
Friends_and_family Family
4/10
Poor
14 Sep 2019
Verified traveler

somewhere between \"ugh\" and \"meh\"

geez, where to start? I have to stay in hotels and motels for work all the time. I don't mind cheaper ones, or dated places, so long as it is clean. The room smelled stale and musky. I needed allergy meds so as to breathe. The countertops had not been wiped down, while the floor was swept it had not been mopped. The towels were probably clean, but a few of them are stained beige. There was no evidence of bed bugs, which is good, but there were tiny moths and ants and while I hadn't seen the spider every couple days I had found spider webs magically appearing. The cotton sheet on the bed, while clean also had patches sewn on them where there must have been holes from something at some point. The water pressure was amazing. Too good in fact. It was impossible to keep the shower curtain in place and there was water all over the floor every single time, it was completely unavoidable. I only stayed here because of convenience. There were stains in the ceiling tile and on the bathroom wall tiles. The wifi only worked 2/5 days. The one thing that was nice however is that it's right on the St. Lawrence and there's a decent little bench there which is perfect for getting out of this hotel room which is definitely not a place I'm going to ever stay at again. Cheap though!
Business Self
8/10
Excellent
06 Sep 2019
Verified traveler
Clean, old-school vibe (which was fun!). We enjoyed this place more than the other (chain) hotels we stayed at during our trip. More affordable and more enjoyable.
Leisure Family_with_children
8/10
Excellent
04 Sep 2019
Verified traveler
Clean the windows. I have nothing else to say. I speak french.
Friends_and_family Family
8/10
Excellent
31 Aug 2019
Verified traveler
Curtis and friendly staff, very nice locationby the river.
Leisure Family_with_children
6/10
Pleasant
26 Aug 2019
Verified traveler
No wifi in my room.no amenities cleniness is fine. The rooms were old
Friends
8/10
Excellent
20 Aug 2019
Rose
We were late getting in but luckily this site has a 24 hour desk! The gentleman who I assume was the owner, was very kind, offered us a late check out and made sure we got inside ok and knew where to park because it was so dark out.
This motel could definitely use some updating but the linens were clean (only Gave us two towels for a two bedroom chalet so could have used another), beds were made nicely and the water was hot which I always appreciate!!!
The only thing is that my friend was on crutches and the chalet had some pretty steep steps that I don't remember seeing reference to in the booking ad (I would have booked two small rooms instead)
Owner met us outside as we were leaving to ask us how our night was and welcomed us back.
Thanks for your hospitality!
Friends_and_family Friends
2/10
Poor
05 Aug 2019
Verified traveler
I had an awful experience. I had a late check in which they had confirmed was ok. I arrived at 11:15 exhausted from driving 8 hours to arrive to no one at the office to check me in. After ringing the buzzer and phoning for 15 minutes I decided to try to find another place to sleep. Luckily I found one four miunutes away. I would have been ok with leaving it as a mistake but they decided to charge me still as a no show. After calling them directly they said I was lying and that they were there to check me in. And asked if I had taken a video prove I was there.
Family
6/10
Pleasant
18 Jul 2019
Verified traveler
That was correct for one night. But a lot of potential to turn on this motel to a real vintage look.
Leisure Friends
10/10
Exceptional
25 May 2019
Gregory
Hotel very clean and manager so helpful. Nice quaint location and close to lots of activities
Partner
10/10
Exceptional
02 Apr 2019
Taylor

Hotel

Breakfast was amazing and the chef was awesome!
Partner
6/10
Pleasant
24 Sep 2018
Latte-lover

Amazingly retro!

Like stepping straight into the 70s but in a comfortable way. Nice to have the lights left on for our late arrival. Great bed, table and chairs, huge fridge, microwave - though no coffee making equipment nor plates and cups, just glasses (on lace doilies!) Nice spot by the river, easy to find.
10/10
Exceptional
16 Sep 2018
meagan

Simply great

I couldnt have been happier with my choice of hotel, the room was extremely comfortable and clean. The owner was very friendly and helpful. The property is well maintained and beautiful. Didn't swim but the pool looked nice. I like how you park at your door.

Will definitely stay there again.
Family
6/10
Pleasant
15 Sep 2018
Verified traveler
Grounds were lovely. Hotel very dated. Towels were dingy grey and stained
10/10
Exceptional
16 Jul 2018
Verified traveler
Attended an event in Sorel-Tracy, looked for a reasonably priced room and was quite pleased with this one.
8/10
Excellent
03 Jun 2018
Ludmila
Nice place to stay for a day or two, very nice property and the views. The owner is friendly and helpful
10/10
Exceptional
06 Dec 2017
Girish
I liked the location of this Hotel , right beside the river. It's very close to the freeway and the road access is also good. I like a little rustic type of hotels , this is one of them.
Family
8/10
Excellent
14 Oct 2017
Ali

Need a little Renovation

Good location nice view but hotel need little renovation specially wash rooms
4/10
Poor
23 Aug 2017
Dave

NEEDS A LOT OF TLC

It was a bed to sleep in... but it took the desk clerk about 5 minutes to unlock the front door, the grounds are unkept, the pool seemed to be clean but there was a padlock on the gate. The room was fairly clean.
Time for the owners to sell and let someone spruce up the place and get it cleaned up.
There is potential, but they really need to clean up the ground and the room, then update the basics.
2/10
Poor
12 Jul 2017
Carole

no

Nothing good
Partner
4/10
Poor
01 Jul 2017
Barry

Very run down

Comfortable beds, but poor facilities and no conveniences.
Attendant had poor language skills.
2/10
Poor
18 Mar 2016
chantal

Motel not welcoming

The staff agent on duty at the Motel did not want to give access to premisses at the arrival of my colleague at 23.30 pm after his work mandate in a local hospital. Because the motel agent did not get payment from expedia. Hence, the agent demanded of my colleague to be paid all over again. The language barrier the motel agent demonstrated and his particular unwelcoming attitude made it unbarable in the middle of the night for my exhausted colleague and option were unexistant at that hour in this very remote aria. My colleague had to opt sleeping in the car for the lack of local alternatives at that hour. It was a verrrrry inconvenient experience. We were not pleased and stressed fir our colleage not to benefit from the accomodations we had set up for him on his out of town mission - contract.
6/10
Pleasant
16 Aug 2015
Lynn

Nice motel

front desk had our reservations, checkin easy, lovley grounds
Family
4/10
Poor
06 Aug 2015
tim

Dirty dingy discusting

Very dirty was afraid my dog would get fleas kitchenette was filthy
6/10
Pleasant
29 May 2026
Maguy
Cet hébergemnt occupe un site exceptionnel (fleuve, végétation, assez proche de la bourgade de Sorel) mais il est fort mal entretenu (bâtit, jardin ....) et le peu de ménage réalisé, après notre nette voire insistante réclammation, n'a pas été fait correctement (fréquence et netteté). Quant aux équipements (kichenette, petits electroménagers,..) en dessous de tout !! Même pas un verre à eau, une tasse !! Salle de bains vétuste, matériel de bains insuffisant !! Une vrai galère quand on arrive vers 21h00 !! Cependant, une légère amélioration, une fois le gérant saisi. Ce dernier, par ailleurs fort aimable.
En conclusion même si il s'agit d'un motel, l'écart entre le descriptif sur votre site H.Com et la réalité, pour la première fois depuis plus 10 ans, en tant que fidèle cliente, m'a interpellée sur le suivi de vos recommendations.
Friends_and_family Friends
4/10
Poor
06 Sep 2025
Jean
Le propriétaire de l'établissement qui reçoit sa clientèle au comptoir d'enregistrement ne parle ni ne comprend le français ce qui dans la province de Québec est un très grand manque de respect.
Leisure Partner

Location & surroundings

Motel Le Charentais
13325 Route Marie Victorin, Sorel, Canada

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Motel Le Charentais

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