Hotel St-leonhard

10/10

Exceptional

01 Jun 2026

Dawn

All good? Excellent location

10/10

Exceptional

01 Jun 2026

Gregg

Great place to stay in Hastings/St. Leonards-on-Sea. Magnificent grand hotel, spacious rooms and a lot of old-world luster.

Plus, right on the bus lines to Margate Beach, Hastings Old Town and the rest.

We would definitely stay again!

Partner

10/10

Exceptional

30 May 2026

Martin

We had a wonderful stay. Every member of staff we met was super helpful and couldn’t do enough for us. The room was great with a fantastic view of the sea. Breakfast was really nice and great view of the sea also We would stay again, no hesitation!

Partner

10/10

Exceptional

05 May 2026

Kristian

Friendly staff, well-kept traditional hotel, and great sea views.

Partner

8/10

Excellent

05 May 2026

Rebecca

Hotel was ok, clean enough but needs updating. Hot water was very intermittent, I was told it needs to run for 15 mins before getting warm, but I ran it for much longer than that and still had to have cold showers every morning. Breakfast was overpriced for what it was. Great location and friendly staff.

Family

6/10

Pleasant

19 Apr 2026

Gillian

Needs updating very tired especially the bathroom lots of hot water

Bed comfy clean bedding
Staff friendly
Didn’t have breakfast didn’t look very appetising

Friends_and_family Family

4/10

Poor

17 Apr 2026

j

This property desperately needs a refurbishment! Paintwork is awful. Surface cleaning is ok but it needs a deep clean. Such a small shower. Its just an attachment shower and very difficult to use effectively. The carpet had cigarette burns on it which shows how old it is. Avoid!!

Partner

8/10

Excellent

14 Apr 2026

Katherine

Ideally situated for our weekend away.
Friendly staff. Clean room. Dinner & breakfast very good.

Partner

6/10

Pleasant

02 Apr 2026

Jo

lovely clean room and helpful staff . Worth noting that there is currently scaffolding on the front of the hotel - it was not good value to pay the extra for a seaview room only to look at scaffolding !

Self

8/10

Excellent

29 Mar 2026

andy

Good plentiful breakfast , lovely large room, perfect view

Partner

2/10

Poor

23 Mar 2026

Ivan

Pets friendly, hardly. The breakfast was ok. But to be honest you wait it

Pet

4/10

Poor

31 Dec 2025

david

Sold me a sea view which was completely obscured by scaffolding

Partner

8/10

Excellent

28 Dec 2025

Sarah

Nice greeting from the gentleman at
Reception. Overall the hotel is rather tired but it was perfect for our overnight stay._

Leisure

2/10

Poor

17 Dec 2025

Nick

Poor all round

Partner

6/10

Pleasant

14 Dec 2025

Graham

Typical old English coastal hotel in need of renovation upstairs. Comfortable and not expensive for a sea view.

Self

10/10

Exceptional

08 Dec 2025

Lorna

Everything was lovely. Nice and clean the staff were very helpful.

Friends_and_family Family

4/10

Poor

07 Dec 2025

Stephen

My daughter was getting married so decided to book a suite for a couple of nights so hair make up and space for dressing before leaving for the ceremony. We looked at rooms a few weeks ago and agreed for an ice bucket Champagne glasses and small plates to be available in the room. Come the day of the wedding none of the agreed things were in the room. We asked 4 times for these items but never arrived so my other daughter went directly to the kitchen and finally got the items very poor service.
As for the room itself peeling paint, wobbly table, very dated and dilapidated furniture,curtains hanging loose for windows, rusting heaters and poor decoration in the bathroom (screw holes by bath where a soap dish may have been!!!
Too late to complain and move room as timescales of hair make up and dressing were tight so just got on with it. Having paid over £200 for 2 nights was very very dissapointing would not recommend friends or family to stay here unfortunately as it is an amazing building but needs lots to bring up to an acceptable standard 😢😢😢

Partner

10/10

Exceptional

07 Dec 2025

Jo

Comfy clean room bit out dated , mouldy in bathroom friendly staff

Partner

8/10

Excellent

05 Dec 2025

James

Good value for money.

Leisure Partner

6/10

Pleasant

18 Nov 2025

Philip

Rooms looking very dated

6/10

Pleasant

11 Nov 2025

J David

Condition of hotel is dated. Worn out and stained carpet. Baths need significant updating. Food was average.

8/10

Excellent

09 Nov 2025

Gerard

Staff was good. One night stay it was good

Self

10/10

Exceptional

09 Nov 2025

Bryan

Clean room and friendly staff

Business

8/10

Excellent

06 Nov 2025

Peta

N/A parking was on the riad behind the hotel.

Partner

8/10

Excellent

02 Nov 2025

Graham

No breakfast Lucky with parking Bed to small fror room Bathroom looking tired and in need of updating Shame about scaffolding But in all a pleasant stay

Partner

10/10

Exceptional

30 Oct 2025

Paulette

Very pleasant staff. Room had a luxurious feeling.

Leisure Partner

6/10

Pleasant

28 Oct 2025

Charles

The staff were very helpful and moved me to a sea view no problem at all.

The bar area needs a deep clean - the curtains had a dreadful collection of dust on top.

I had to fix the flush on the toilet as it was loose and came apart.

The room was impeccably clean, the view amazing.

Though certainly not worth anything more than £90 and that is generous.

10/10

Exceptional

19 Oct 2025

Gerald

Nice room and quiet

4/10

Poor

05 Oct 2025

Khuram

The room wasn’t very clean and there was no heating.

Partner

8/10

Excellent

02 Oct 2025

Mark

This hotel is in an excellent position yards from the beach & very close to the centre of St Leonards.
The breakfast is excellent value for money with a wide selection of hot & cold options.
I would have expected to find an ironing board & iron in the room.

Self

8/10

Excellent

22 Sep 2025

Bryan

A lovely old hotel with beautiful features inside.
The only which I was a bit uncomfortable with is the road to the rear of hotel which was a bit manky and a lot of rubbish

Leisure Self

10/10

Exceptional

14 Sep 2025

Elizabeth

Sea view

The hotel was going through a external facelift...from the completed section it will look super when it's all done. The interior is historic and very attractive. Our room was massive and had a marvellous sea view. Very clean and comfortable.

Partner

6/10

Pleasant

08 Sep 2025

steven

Yrs

Leisure Partner

10/10

Exceptional

08 Sep 2025

Maureen

Check in was slow as I had a trainee but other than time it took eveything else was great

Leisure Family

4/10

Poor

25 Aug 2025

Michael

We usually enjoy our stay at the Royal Victoria , however, this time the front of the building was covered in scaffolding. We booked a premier room with sea view, the only view we had from the room was through filthy glass, of builders rubbish and a mess of scaffolding. Impossible to see anything else. Of course we complained but there were no other rooms available. I have since written to the hotel manager and in fact the owner, no reply from either. I think that says a lot. Disgraceful .

Leisure Partner

6/10

Pleasant

21 Aug 2025

Lorraine

Had a very nice stay for 2 nights at the royal Victoria.beautiful building but could do with a little updating. Disappointed that scaffolding outside windows without pre warning.
Breakfast was self serve but waiting times for replenishing hot food and toasting machine didn't toast so had to queue for one tiny toaster. It meant one element of breakfast always got cold. The staff were very helpful though but could do with more at breakfast time. Also disappointed as sat in piano bar 2 nights and no one played it!

Leisure Self

6/10

Pleasant

14 Aug 2025

Carole

Could do better

We booked a twin bed room but there was only one set of towels and one set of toiletries and even one biscuit (not bothered about this!!) The electronic key did not work and had to be changed. Staff very helpful however

Partner

8/10

Excellent

09 Aug 2025

Explore With

i like the overall olace

6/10

Pleasant

09 Aug 2025

Karan

An average stay for a £140 suite

The stay could have been better.
Booked a suite but surprised there was no fan. When asked for it, the fans conditioned was not functioning well. No fridge and the shower was decent. Could have been better for 140 quid a night.

6/10

Pleasant

27 Jul 2025

Kim

Needs a new bit of life into the decor !
No glasses or mugs in bathroom for teeth cleaning . No warning of step inside the door of our room ‘TRIP HAZARD ‘ big time !

10/10

Exceptional

26 Jul 2025

Arthur

Lovely room with sea view, the breakfast was great and a good ambience

Leisure Friends

10/10

Exceptional

15 Jul 2025

June

Helpful and friendly staff.
Great location right on seafront.
Spacious room.
Exceeded our expectations.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Ian

A nice traditional hotel with a lot of history. In need of freshening up, but staff are friendly and the rooms are well kept

Leisure Partner

8/10

Excellent

30 Jun 2025

Paula

Nice spacious room.
It was hot and there was no air condtioning or fans. Maybe fans could be provided in hot weather

Leisure Self

2/10

Poor

28 Jun 2025

Verified traveler

Oh dear!

The hotel was so bad we left after one night of 2 night trip. I asked for a refund but unlikely we will get one.
The receptionist barely spoke when we checked in so we didn't feel welcome.
The hotel is in a filthy state with dirt, detritus and flecks of paint on all the carpets. There was a towel dumped in the middle of our corridor and it was still there the next day. I’m not surprised though, for the entire time we were there we didn’t see one cleaner, not even in the morning.
The bed matresss was lumpy and uncomfortable. The shower and bath controls were awkward to use and get water coming out of the shower. The final event that made us leave was when the large, metal shower head fell from its bracket and hit my partner on the head.
During the night the fire alarm went off, and having dressed and gone down to reception. The night person, said it was probably ok and we could go back to our rooms, although he didn’t understand why it had gone off. This is against all fire regulations.
The TV stopped working after a bit, and the hair drier was difficult to use as a short flex came out of a drawer connected to the mains with some dodgy looking wiring.
Breakfast options were meagre, and the coffee was cold.
On leaving we asked to see the manager, Dr Shin, who wasn’t available. But receptionist said he would try to get a refund. The other two couples checking out were also asking for refunds.
If you google Dr Shin, Royal Victoria Hotel you will discover some interesting stuff.

Partner

8/10

Excellent

24 Jun 2025

Joanna

Dated hotel - needs more care

Communal spaces were dirty and smelly, staircases and lift too. Inside the room was much cleaner and nicer though... bar staff wasn't attentive or much helpful. Dry plants in the firts floor lobby looked neglected too.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Timothy

Brilliant location for seafront, big and comfortable room. beautiful building if somewhat old fashioned and could do with a lick of paint. Minimal parking but staff all lovely, and our stay was well priced. Good breakfast too!

Leisure Partner

10/10

Exceptional

08 Jun 2025

Karen

Beautiful hotel.

Partner

8/10

Excellent

06 Jun 2025

Kenneth

Lovely, characterful, old hotel in a great location on the sea front. Easily walkable to Hastings.
Breakfast was a bit lacklustre but view from the dining room compensated somewhat.

Leisure Partner

10/10

Exceptional

03 Jun 2025

George

Older hotel in need of refurbishment. Staff was minimal, but very friendly and helpful. Off-season so not a lot of activity. Hotel was otherwise quiet and everything worked.

Partner

10/10

Exceptional

08 May 2025

Natalie

We loved the music played throughout great ambiance, size of the rooms was fabulous and well presented.

Food available was great across the day parts breakfast and evening meal was delicious.

Real selling point is the lovely afternoon tea this was splendid.

No issues with the property our stay was awesome. Thank you

Leisure Friends

8/10

Excellent

05 May 2025

Mark

Good hotel, the reception staff very friendly and helpful. Our room was large and clean, with excellent shower. Had also been recently decorated so felt clean and fresh. Car parking is available around the side streets. Good transport to Bexhill by bus or train, and a short walk along the promenade to Hastings old town. Would stay again.

Partner

8/10

Excellent

25 Apr 2025

Andrew

The staff make it good

We stayed for one night (visiting friends who live locally) and, while the Royal Victoria decor may be passed its best/would benefit from some refurbishment, the staff were excellent & the room clean & comfortable. We will stay again.

Friends_and_family Family

6/10

Pleasant

16 Apr 2025

Ogur

History.

8/10

Excellent

06 Apr 2025

Steve

Friendly and helpful staff

Leisure Pet

6/10

Pleasant

06 Apr 2025

Jeffrey

Wallpaper falling of ceiling, nail sticking out of floor, headboard dirty, floors creaking, lampshade ripped, mattress dipped

Leisure Partner

10/10

Exceptional

03 Apr 2025

Jonathan

A great classic.

A lovely unspoilt hotel which still has all its classic features and isn’t a bland, generic place. Breakfast is one of the best I’ve had in awhile. It all tasted fresh and didn’t look like it had been sitting around for hours.

Self

8/10

Excellent

02 Apr 2025

Francis

The room provided had 4 steps down to the bathroom and no mirrors in the main area. Every time I needed the bathroom or a mirror, I had to go down the steps that had no hand rail. I am disabled and use a cane. Was not very convenient. The breakfast provided was great and plentiful. The staff was pleasant and helpful.

6/10

Pleasant

24 Feb 2025

Simon

The hotel has loads of potential but is tired, room was freezing and lots of cob webs found in the bathroom.

Business

6/10

Pleasant

27 Jan 2025

Paul

A very tired hotel

The staff here are great. But the hotel has seen better days, much better days. The windows just didn't seal so we had a gale blowing in all night, VERY tired decor and threadbare carpets, very noisy fan in the bathroom. The shower wasn;t a mixer, you just had to try and balance the hot and cold.
Breakfast was expensive at £14 and not very good. Hours were 8 to 10, we went down at 9 (so not late) and the food was stone cold. The coffee, although marked as filter or instant, was all instant. Very basic choice of non cooked. For the money I expected alot more. Give it a miss and go in to town.
Parking is a nightmare. I drove around for about 20 minutes looking for a spot. I did find somewhere but it was a bit dodgy with the double yellows.

Partner

8/10

Excellent

19 Jan 2025

Mark

Amazing history

This hotel has an amazing history and needs to be supported so it can be preserved. Our room was a really good size (triple) and had a separate dressing area. The breakfast was excellent value. The bathroom is due a revamp but was still serviceable. Make sure you check out the piano bar and main stairwells.

Friends_and_family Family

10/10

Exceptional

16 Jan 2025

Dawn

Ideal for what we wanted

Partner

10/10

Exceptional

04 Jan 2025

Katarzyna

Another amazing room, spacious with a lovely view.

Partner

6/10

Pleasant

17 Dec 2024

paul

Old hotel in need of refurbishment

Hotel is very tired and needs a good refurb

Business

10/10

Exceptional

16 Dec 2024

Katarzyna

Lovely old fashioned hotel, very spacious room with stunning sea views.

Partner

4/10

Poor

09 Dec 2024

Zahrine

The hotel needs redecorating, lift sounds creaky and broken, carpet in the room needs changing, beds need improving, shower need better pressure and mould removed

Leisure Family_with_children

10/10

Exceptional

23 Nov 2024

Robert

We had a very comfortable mini-break, looking for a seaside hotel with a bit of character, rather than anything bland and corporate. This fitted the bill very well. The rooms are large and understandably a little challenging to heat, but the staff managed well and we had a pleasant and very well-done evening meal on one of the nights.

Leisure Partner

8/10

Excellent

17 Nov 2024

Steve

lots of character.

a lot of character.

Partner

4/10

Poor

06 Nov 2024

Rhian

The staff are pleasant and the public areas are ok but my bedroom was the most depressing hotel room I’ve ever stayed in. Outdated decor, a weirdly low bed with a mattress like a marshmallow, and a shabby bathroom where I couldn’t face using the bath or shower. The 1970s want their hotel back.

Business Self

10/10

Exceptional

31 Oct 2024

Tammi

good pick near Hastings

Great stay as we traveled the south coast of England. Wonderfully walkable waterfront with a lot of restaurants just steps away. Very nice and helpful service at the front desk, and parking was super easy.

Partner

6/10

Pleasant

25 Oct 2024

Dorothy

The hotel could do with a good cleaning. The bed is the worst I have slept on and I have used budget hotels. Requested an Iron it took an hour for one to be provided after several calls to the receptionist.

8/10

Excellent

08 Oct 2024

Verified traveler

It was an incredible building and my room had a spiral staircase in it! Very old fashioned and a marvel to see. It’s quite outdated though, my cold tap didn’t work and the plughole was quite full with hair so the water didn’t drain… but that was part of the charm of it in a way. If you k own what to expect, it’s great - location, value and view!

Self

8/10

Excellent

05 Oct 2024

Sara

Poached eggs!

The whole place was a bit tired and the decor and carpets needed attention. The shower door over the bath kept springing open and water leaked on the floor. Most of the staff were helpful although the breakfast service could be improved. In our first breakfast I asked for poached eggs but was told that I was too late because breakfast had nearly finished although there was 45 minutes left. On the 2nd day I was successful and had poached eggs although chef was not confident with them. They were perfectly cooked and on the next day when I asked again I was declined but when I said they were good the day before I was given them!!

Partner

6/10

Pleasant

29 Sep 2024

Larry

The stay was pleasant and the property is in need of external maintenance but the room was satisfactory. Restaurant food and staff were good. Front rotary entry door very difficult with suitcases.

Leisure Friends

6/10

Pleasant

15 Sep 2024

Andy

Hotel is very tired. Needs a complete refurb. Staff are good

Leisure Self

2/10

Poor

01 Sep 2024

Jocelyn

Extremely outdated and parts extremely dirty.
Food poor.

Business_and_leisure Friends

8/10

Excellent

17 Aug 2024

Robert

Overnight stay

Room on 4th floor with a sea view. Bed was comfortable, room we would call, shabby chic, could do with another chair. Towels lovely & white. We have stayed here quite a lot over times the years & are staying again in November. There are a few parking spaces but all were gone by 4pm on a Friday. Had to park in the seafront car park at a cost of £7.50 for 24 hours. We didn’t eat in the hotel. Ate in Forte’s Italian restaurant about 10 min walk from hotel, which was very good. Would recommend hotel.

Partner

8/10

Excellent

14 Aug 2024

Joanne

Staff were very friendly, helpful and room was clean and comfortable but heaters were very dusty. Communal areas stemmed neglected and do with some modernisation! Communal toilets were very dark. Restaurant was ok and good value for money but a more modern menu and improved ambiance would make it a more sociable experience.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Gary

happy times

Wedding anniversary great stay lovley meal in the resturant

Partner

8/10

Excellent

19 Jul 2024

Megan

First morning for breakfast not enough staff at 08.15 all tables dirty not cleared , food was cold had to ask for a t spoon none with yogurts or on t table no one asked if wanted tea . Same second morning i saw a family clear a table themselves .Also a film crew were there they appeared to take over the facilities so couldn't use the bar that evening or the dining room with the nice sea view , felt this should not have been at our expense .

Leisure Partner

6/10

Pleasant

15 Jul 2024

Katie

Clean but needs investment

The hotel is clean, bed comfortable and any staff we met were helpful and kind. The hotel itself is tired and could do with some investment. It feels like that’s reflected in the price.

Partner

2/10

Poor

23 Jun 2024

Devang

Very bad

It was one of the worst hot I have ever seen. I travelled for 2 hours but ended up 20 years old hotel furnishings. Old carpets, dirty windows, squeeky floor boards, no service. Avoid it at any cost. I don't understand why hotels.com is listing this place.

Friends_and_family Family

8/10

Excellent

17 Jun 2024

Andrew

Pleasant weekend

Very pleasant stay. Lovely old grand hotel. Friendly service, good dinner and excellent breakfast.

Partner

10/10

Exceptional

07 Jun 2024

Derek

Rooms are large and comfortable. Good value hotel overall. Like the ambiance and laid back feel.

Leisure Family

6/10

Pleasant

05 Jun 2024

Jane

It was a lovely stay quiet one

Partner

6/10

Pleasant

04 Jun 2024

Richard

Very Dated

Check in was ok, I booked and paid for it online and had a family room as there were no double rooms available, I wanted a double bed and was disappointed to find that it was only a 4ft6. The whole room was very dated, the hot water took forever to come through in the shower which was very poor and the bin still had empty tuna salad container and water bottles which made me think the room hadn't been cleaned. The electric wall heater gave off a smell for quite a while when I plugged it in. The breakfast was good which is a plus point. I was only there overnight so couldn't be bothered to say anything which maybe was wrong but I'd probably not stay there again for the price

Self

2/10

Poor

01 Jun 2024

Kirsten

Our reservation was overbooked to someone else and I was not telephoned and did not know until we went to check in.

Staff eventually found an \" emergency\" spare room ,equivalent to what we booked ,however Expedia originally charged me £120 and in fact the room we were given was in fact £90 at the hotel.

The room itself was very \"tired\" looking and obviously had not been decorated in a very long time.The bathroom was very dated ,old and not cleaned adequately with mould and dirt around the bath seals.The shower was very old, basic and with verytemperamental water temperature - went from very cold to scalding hot.

Overall a very disappointing stay and extremely overpriced for the poor condition of the room .

Leisure

2/10

Poor

28 May 2024

Adam

Shambles of a company

Didn't get to stay as your company overbooked and didn't let me know

Partner

10/10

Exceptional

27 May 2024

JAGSIMRAN

Historical buildings

10/10

Exceptional

07 May 2024

Gill

I really like this hotel..have stayed there a few times now.It’s grand,but affordable,and I love the rooms! The staff are so helpful. I can’t really fault it!

Leisure Self

10/10

Exceptional

14 Apr 2024

Liliane

Very happy with the room

Partner

8/10

Excellent

08 Apr 2024

Derek

Good old fashioned hotel,a little bit far from the town but apart from that very good.

Leisure Family_with_children

8/10

Excellent

30 Mar 2024

James

Been here a few times. Love the faded grandeur and original early victoriam mahogany everywhere. Plus the staff are always great.

10/10

Exceptional

04 Mar 2024

david

An architectural delight. Great staff.

Leisure Friends

6/10

Pleasant

02 Mar 2024

Kenneth

The room that was booked for us was a sea view . but it was a cold wet day and heating was not working we asked for a different room away from sea . staff dealt with problem and was upgraded to a suite. could not fault staff all very friendly.

8/10

Excellent

18 Feb 2024

Mike

Conveniently on the beach front. Edwardian feel, yet modern approach.

10/10

Exceptional

05 Feb 2024

Annette

Great Stay

Loved it - warm, cosy fabulous room and view - lovely friendly staff. Well done. Enjoyed the history part too.

Partner

10/10

Exceptional

25 Nov 2023

Keith

We had a great stay and with the dog the room was great too

Leisure Pet

2/10

Poor

14 Nov 2023

Verified traveler

Could have been better spoiled a good stay

Breakfast could be hoter evening meal cold and steak inedible was told i could have free sweet but declined steak conld not chew still had to pay for meal end of stay booking out asked for deposit back and was told there's no record of me paying one hundred pounds deposit incase there was any damage to the room and because i paid by cash i am 67 years old and my friend payed by card it very embarrassing being told we had to go away as though we were telling lies but after three days we are going to get our money back but you need to make sure it never happens again

Friends_and_family Friends

8/10

Excellent

13 Nov 2023

Karen

Spacious double room.

Very spacious double room, clean and comfortable. Lovely to have a couch and coffee table in a standard room. We were able to sit and watch the sea in comfort! Lovely breakfast, good choice. I would have liked it served earlier at the weekend though. We are early risers and 8am was a bit late for us. There is very limited parking on site so we had to hunt around the surrounding streets for a space. Something to bear in mind if you are not very mobile?

Partner