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Hotel Nishiyama

Japan Japan , Fukushima
Fukushima, 2-49 Asahicho, Haramachiku
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9.4 Excellent 327 Reviews
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Hotel Nishiyama


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Hotel details

Useful information about Hotel Nishiyama before you book


With a stay at NISHIYAMA RYOKAN Established in 1953, you'll be centrally located in Kyoto, just a 4-minute walk from Kawaramachi Street and 11 minutes by foot from Nishiki Market. This spa ryokan is 0.6 mi (0.9 km) from Pontocho Alley and 0.6 mi (1 km) from Shijo Street.

Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 9:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:30 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees may apply to children for bedding and meals. Meals for children must be requested in advance of arrival; fees apply. Guests with dietary restrictions or food allergies should contact this hotel in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Japanese futons are provided based on the number of adults in the reservation.
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately JPY 4000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Kawaramachi Street 0.3 km / 0.2 mi
Kiyamachi Street 0.5 km / 0.3 mi
Teramachi Street 0.5 km / 0.3 mi
Kamo River 0.6 km / 0.4 mi
Kyoto Gyoen National Garden 0.6 km / 0.4 mi
Lake Biwa Canal 0.7 km / 0.4 mi
Kyoto International Manga Museum 0.8 km / 0.5 mi
Nishiki Market 0.9 km / 0.6 mi
Pontocho Alley 0.9 km / 0.6 mi
Shijo Street 1 km / 0.6 mi
Hanamikoji Street 1.2 km / 0.7 mi
Kyoto Imperial Palace 1.3 km / 0.8 mi
Gion Shirakawa Area 1.3 km / 0.8 mi
Gion Tatsumi Bridge 1.5 km / 0.9 mi
Minamiza Theater 1.5 km / 1 mi

Facilities

Hotel
Upon availability

Room options

  • TWIN STANDARD TWIN • STANDARD TWN.ST
    TWIN STANDARD
    No room image available

    TWIN • STANDARD

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type TWIN
    View / characteristic STANDARD
    Room code TWN.ST
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    TWIN STANDARD

    TWIN • STANDARD

    TWIN STANDARD
    TWIN • STANDARD
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • TWIN NON SMOKING TWIN • NON SMOKING TWN.NM
    TWIN NON SMOKING
    No room image available

    TWIN • NON SMOKING

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type TWIN
    View / characteristic NON SMOKING
    Room code TWN.NM
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    TWIN NON SMOKING

    TWIN • NON SMOKING

    TWIN NON SMOKING
    TWIN • NON SMOKING
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SINGLE STANDARD SINGLE • STANDARD SGL.ST
    SINGLE STANDARD
    No room image available

    SINGLE • STANDARD

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type SINGLE
    View / characteristic STANDARD
    Room code SGL.ST
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    SINGLE STANDARD

    SINGLE • STANDARD

    SINGLE STANDARD
    SINGLE • STANDARD
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

  • Room JAPANESE ROOM NON SMOKING Room • JAPANESE ROOM NON SMOKING ROO.JE-NM
    Room JAPANESE ROOM NON SMOKING
    No room image available

    Room • JAPANESE ROOM NON SMOKING

    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    Limited room details from hotel
    Room overview
    Room type Room
    View / characteristic JAPANESE ROOM NON SMOKING
    Room code ROO.JE-NM
    Occupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Facilities

    No detailed facility list available for this room.

    Room JAPANESE ROOM NON SMOKING

    Room • JAPANESE ROOM NON SMOKING

    Room JAPANESE ROOM NON SMOKING
    Room • JAPANESE ROOM NON SMOKING
    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Hotel Nishiyama

9.4
Excellent
327 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.4 /10
Neighborhood
8.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
19 Jun 2026
May
Loved our stay at Nishiyama Ryokan. The size felt just right, the ambiance was lovely, and the staff were warm and accommodating, they even helped arrange a massage reservation for me when my phone wouldn't dial out. Our room was spacious, clean, and comfortable, and the whole experience felt well worth it. We were genuinely sad to check out. Until next time
Partner
10/10
Exceptional
11 Jun 2026
Arjun
We spent 3 nights in Kyoto. Wanted a Japanese experience for lodging. Checked out Ryokans in the area. Booked Nishiyama. Our entire experience here was fantastic. The place is within 10min walk from the closest train station. The neighborhood was quiet. The staff somehow knew we were approaching and greeted us at the door. The place has been maintained very well. A peaceful courtyard with a waterfall. Breakfast was amazing. Rooms were comfortable and spacious for our needs. Highly recommended for lodging if looking for an authentic Japanese experience.
Family
10/10
Exceptional
03 May 2026
Thomas
Family run. What a great experience. Staff was so nice and the departure was memorable. Highly recommend.
Family
10/10
Exceptional
02 May 2026
Max
What an amazing experience!!! The staff is so welcoming, the facilities are extremely clean, the public bath was awesome, and they have tea ceremonies and other activities. The room were awesome as well. Would stay again and recommend it to everyone.
Partner
10/10
Exceptional
01 May 2026
Philippine
Hospitable and friendly staff
Friends
10/10
Exceptional
03 Feb 2026
jillian
This place was such a GEM! Amazing hospitality, beautiful place. Would definitely come back!
10/10
Exceptional
29 Jan 2026
Geoff
Very quiet, enjoyed the traditional Japanese experience, close to many attractions, trains and dining.
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Reeve
Beautiful, centrally located property. Super nice staff. Delicious breakfasts.

Our room was stunning, with comfortable beds, and a great bathroom.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Katherine
This ryokan impressed me with its charm and genuine staff. We booked a bit late so had to get two smaller rooms for our family of 4, but everyone slept so solidly. The mats/mattresses and comforters are so comfortable. My husband wanted to stay at a ryokan because “we can stay at a Hyatt anywhere in the world, let’s do something different”. We ate the traditional breakfasts there wearing our yukatas, we all utilized the onsens, the staff was incredibly helpful with calling taxis, calling ahead to a golf range, in general arranging just about anything. There is simply an endearing charm in a small business serving travelers from around the world. It feels intimate and I was never more sad to leave. Do try the matcha tea ceremony in the mornings; it was educational and my family enjoyed it thoroughly. There are some great restaurants right on the street, and it is extremely close to the main shopping streets. We walked to Pontcho Alley for dinner one night and explored the surrounding areas. Kyoto is magical and my husband, myself and my 2 sons highly recommend this ryokan. I would definitely return.
Leisure
10/10
Exceptional
20 Nov 2025
Leck
Nice breakfast , Good experience
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
sarah
The staff was super accommodating and so friendly and the location was perfect - slightly off the beaten path but close enough to the fun! I 1000% would stay here again. The rooms were also spotless and they had some fun events going on! 5/5
Leisure Partner
10/10
Exceptional
22 Oct 2025
Kylie
The room was beautiful and clean. The staff were lovely! I loved the Japanese style breakfast we had! It was really nice that they also had activities, I was able to participate in a green tea ceremony. It was close to shopping and food nearby. I love to stay here again.
Leisure Partner
8/10
Excellent
15 Oct 2025
Rafael
A bit off the main attraction of the city. Hotel has room smaller than most ryokans we stayed in. Service was superb and staff is very friendly. Tea ceremony here was performed beautifully.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Charlotte
Beautiful hotel with lovely garden and onsen. Service was excellent, very welcoming and friendly. Enjoyed the free drinks in the lobby. Excellent location with lots of restaurants on the doorstep. Room was spacious and traditional, a lovely experience. Also had a very good in-room massage too
Partner
10/10
Exceptional
20 Sep 2025
Michael
Owners were so quaint giving a very fun and intimate tea ceremony
10/10
Exceptional
12 Sep 2025
Andy
Amazing and friendly staff.
10/10
Exceptional
07 Sep 2025
Mayuresh
This was our first ryokan experience and everyone in our family loved it. We ordered special vegetarian breakfast for us and it was delicious, and served in authentic Japanese way. Thank you to courteous hotel staff for attending to our questions and special requests. We will recommend this ryokan for easy access to shopping and restaurant areas
Leisure Family
10/10
Exceptional
19 Aug 2025
Marian
Such a lovely experience at a wonderful Ryokan, the staff was amazing and we took the daily breakfast option and the food and service was really amazing. Would highly recommend
10/10
Exceptional
17 Aug 2025
Paulina
An absolutely amazing ryokan with excellent staff, a beautiful downstairs area, delicious breakfast and powerful A/C in the summer. Very comfortable mattresses and a generally relaxing atmosphere. Cultural activities available daily and very friendly hotel folks to help with your every question and need. My 9-year old son and I loved staying here. Highly recommend!
Leisure Family
10/10
Exceptional
01 Aug 2025
Nicholas

A true Japanese inn experience

Loved every minute! Thank you for a great and unique experience.
Partner
10/10
Exceptional
29 Jul 2025
Hany
Family owned with very friendly family
Leisure Family
10/10
Exceptional
29 Jul 2025
John
Amazing service. Everyone at the hotel was exceptionally helpful.
Leisure Family
10/10
Exceptional
18 Jul 2025
Genella
This place is great, it was our first time staying at a ryokan. The staff’s hospitality and service is 10/10. The futons were very soft and comfy. A lot of space in the room. Only downside for us was it’s kinda far from the station so just a lot of walking. Will recommend!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Brenda
We loved staying here! The staff were attentive and friendly. This is a place we can’t wait to come back.
Leisure Partner
10/10
Exceptional
05 Jun 2025
Felix
The breakfast, tea ceremony and hosts were excellent.
Leisure Partner
10/10
Exceptional
03 Jun 2025
Nancy
The hotel is very clean. Very pleasant and helpful staffs. Spacious rooms and comfy beds. Very peaceful atmosphere. Public bath is clean. Relaxing to walk around the neighborhood.
Leisure Family
8/10
Excellent
02 Jun 2025
Zianeb
Great staff , very nice and large rooms , slightly old and carpets in corridors. But highly recommend the area and the atmosphere, very welcoming and great facilities like washing machines
10/10
Exceptional
31 May 2025
Charlotte
We absolutely loved our stay! We were treated so well, they were attentive to every need and so helpful! We enjoyed a Koto concert, tea ceremony, traditional Japanese breakfast, loved our room, there is a Public Bath, and it’s a quick walk to the Family Mart! They even gave me a little gift for my birthday. Highly recommend!
Leisure Family
10/10
Exceptional
29 May 2025
Jason
Beautiful property. Professional, kind and helpful staff. Convenient location, slightly out of tourist zone so it's peaceful and quiet. Highly recommend.
Leisure Partner
10/10
Exceptional
26 May 2025
Soumya
Traditional Japanese tatami flooring rooms, extremely warm staff and hosts, such a calm zen garden, lovely onsens , Japanese breakfast to die for. Look nowhere else if you are planning a stay in kyoto
Leisure Partner
10/10
Exceptional
21 May 2025
Iain

Super Ryokan in Kyoto

Wonderful Ryokan with lovely owners. Great room and staff. Enjoyed the tea ceremony, Japanese breakfast and public bath. Definitely recommend in a nice quiet bit of Kyoto.
Partner
10/10
Exceptional
09 May 2025
Ching
This is such a lovely hotel, it being clean and staff are friendly. We were completely immersed into the Japanese culture where we were offered the typical
Kyoto breakfast (there is a small fee to pay for breakfast ) and experienced the tea ceremony. The hotel also offer free 2h walking tour and a 30 min Koto performance.
Leisure Partner
10/10
Exceptional
17 Apr 2025
Vivak
A fantastic stay. The property was very clean, quiet, and the hosts were very nice!
Leisure Partner
10/10
Exceptional
12 Apr 2025
Joshua
This was a very special stay for us. Anyone going to Japan should spend some time at a Ryokan. This one in particular was spectacular. You’re greeted with a breath-taking view of the garden when walking in, the staff were all very friendly and spoke great English. The western and Japanese breakfasts were both delicious. The tea ceremony was in particular very special for my wife and I.

I was surprised how tranquil the ryokan is even though it’s sort of in the heart of Kyoto. There’s great shopping and tons of places to eat near by. The shopping mall near by is less than 5 mins walk and has things like sushi, ramen, second
10/10
Exceptional
06 Apr 2025
Kayli
This was a wonderful experience. Everyone was so nice and helpful.
Leisure
8/10
Excellent
17 Mar 2025
Leonardo
Great hotel, no room service, great location
Leisure Partner
10/10
Exceptional
06 Jan 2025
Laura

We enjoyed our stay

We loved our stay here. The ryokan is a quaint and warm building with a lovely staff. The meals were excellent and it was easy to visit other places in Kyoto from the convenient location.
Friends_and_family Family
10/10
Exceptional
05 Jan 2025
Leslie
The staff were truly amazing! Not only did we have a wonderful ryokan experience, they offered a beautiful tea ceremony and a koto musical performance. They greeted us with a smile and showed us tremendous kindness. We loved it.
10/10
Exceptional
02 Dec 2024
Cuauhtemoc
Great Service!
Partner
10/10
Exceptional
21 Nov 2024
Nino
Amazing experience, choose the Japanese breakfast if you stay here.
Leisure Partner
10/10
Exceptional
18 Nov 2024
Debra
Wonderful experience!! Definitely visit again. Fantastic breakfast!! Owner's were incredibly friendly and helpful.
Leisure Family
10/10
Exceptional
13 Oct 2024
Norma
Lovely room and excellent friendly staff. Great location in a quiet area but close enough to shops & restaurants. Staff was so helpful to make sure we had everything we needed.
Leisure Partner
2/10
Poor
12 Oct 2024
Aashka
Not worth the price!
10/10
Exceptional
03 Oct 2024
Tanner

My wife and I stayed at the Nishiyama Ryokan for one night during our trip to Japan and we can happily say that it was one of the highlights. The room was beautiful and you get to experience what it's like to sleep in a traditional Japanese room. We got to relax in the Public bath and witness a Koto concert which was definitely a remarkable experience, at the end of the concert my wife got to play the Koto instrument guided by the musician, making an unforgettable memory. The staff from the hotel were always very nice and helpful, they gifted us a beautiful picture of us with the koto musician which was a very special present from them.
At our checkout day we got to have a delicious traditional japanese breakfast, which was a very nice experience, everything was made with care and effort, it was amazing to be able to indulge and get to know what a real japanese breakfast is all about.

Moreover we got to experience a matcha tea ceremony and see how it's traditionally made, the matcha was delicious and my wife got to try to make her own matcha tea.

We received a very nice goodbye present on our last day and when we were leaving the hotel rain was pouring and one of the staff ran out to gift us an umbrella, we are very grateful for the service and kindness from the staff.

We want to thank Nishiyama san and all the stuff for making our stay remarkable, we will for sure recommend the Ryokan to friends and we hope to come back in the future!

ありがとう ございました.
Leisure Partner
10/10
Exceptional
19 Aug 2024
Isaura
The staff was very kind and happy to help in any way. They have activities at the Ryokan for guests, we participated in the tea ceremony and the calligraphy class which were both wonderful experiences.
We would love to come back and stay for more than one night.
Leisure Family
10/10
Exceptional
28 Jul 2024
Antonio
Everything went amazing, great staff, and cleanness
Leisure Family
10/10
Exceptional
05 Jul 2024
Christopher
Amazing staff, perfect location, traditional and comfortable, amazing breakfast, we would come back!
Leisure Family
6/10
Pleasant
18 Apr 2024
Verified traveler

Fine Experience, but Not Worth the Price

Service was excellent and the staff were very polite; however, overall it’s a little dated and the public bath was on the smaller side. Compared to the other hotels we’ve stayed at while in Japan, it wasn’t overly special, so it didn’t feel worth the $500 we paid for 1 night in a Japanese-style room.
Partner
10/10
Exceptional
01 Apr 2024
Stephen

Kyoto Stay

Nice Ryokan in the middle of Kyoto. Short walk to Gion and Pontacho. Staff is very helpful and made the stay enjoyable.
Partner
10/10
Exceptional
14 Mar 2024
Hugo
I liked the hospitality of all the staff, they were very warm!!!
Leisure Partner
10/10
Exceptional
05 Feb 2024
Shawn
Staff were friendly and helpful, the property was very quiet and relaxing
10/10
Exceptional
10 Dec 2023
Susan
Loved this ryokan. We wanted a traditional experience and were very happy. The futons were very comfortable; the amount of space was generous - four of us stayed in comfort. The \"public bath\" (separate for men and women) was great (good shower/bathtub in the bathroom as well); the morning tea ceremony and afternoon calligraphy session were enjoyable; the small balcony had a sweet Japanese garden, and a clever combination of screens and curtains made it possible to shut out the \"city\" view and still see the garden and have good light. Everything was supported - good toiletries, yukata and slippers for the bath, tea, fridge with beverages, a map of the local area and good recommendations.
The owners and staff were helpful and wonderful. My daughter's boyfriend proposed at Ginkakuji the second day we were there and they were so delighted - staff took pictures of the two of them in the courtyard garden and created a memory book they gave to my daughter with a special gift.
Leisure Family
10/10
Exceptional
13 Nov 2023
Thomas

Great hosts

Our hosts were very warm and kind. Felt like it was their home (and as a family business, it is!). Welcoming and a superb location in beautiful Kyoto.
Partner
10/10
Exceptional
05 Oct 2023
Yuchen
Very clean and beautiful. Highly recommend this ryokan!
Leisure Family
10/10
Exceptional
25 Sep 2023
Han
The staff were exceptionally kind and helpful. The breakfast was phenomenal and the room was clean and spacious. The Japanese-style bath was also nice and the location was fantastic. Overall, flawless place and will recommend for others to come.
Leisure Family_with_children
10/10
Exceptional
01 Sep 2023
Bimal
Awesome place for great Japanese experience! Thanks
Leisure Family
10/10
Exceptional
25 Jul 2023
Ivan
My family and I had a wonderful stay here. From the moment you enter up until the moment you leave you’ll feel welcome and at ease. The rooms are lovely, the communal bath hot, and the Japanese breakfast is delicious.
Leisure
10/10
Exceptional
28 Mar 2023
Katharine

A wonderful introduction to Japanese culture

This Ryokan offers a thoughtful and useful introduction to Kyoto and Japanese culture.

The Japanese breakfasts every morning were delicious, and no two were the same.

The owner and staff recommended two little local restaurants that offered some of the best meals we've enjoyed in Japan.

The ryokan also offered a tea ceremony and a koto concert in the lobby.

The room was pleasant, clean, and spacious and offered lots of storage space and electrical outlets. You need to be comfortable sleeping on a futon on the floor. I wished there was a lamp as well as overhead lighting.

You'll be happy with the service if you understand that it is excellent despite the modest English language skills of the staff. But that is part of what good foreign travel is about!

This ryokan is in a wonderful location with small streets and small shops, even though it is easy to walk to many significant sights. That too gave us an experience of Kyoto that a standard guidebook could not.
Partner
10/10
Exceptional
04 Dec 2022
muhannad

Amazing ryokan stay experience

Highly recommend for any visitor to Kyoto. Everyone have to experience a ryokan while visiting Japan. Great location walking distance to most attractions. Exceptional service from the staff. There’s complimentary activities everyday like tea ceremony and origami. Felt like staying with a family rather than a hotel stay.
Friends_and_family Friends
10/10
Exceptional
09 Nov 2022
Scarlet
This is a wonderful family-operated ryokan. The staff of the hotel went out of their way to make us feel welcome and the owner even hosted a tea ceremony for us. The hotel is located in a quiet area but is very accessible for food and shopping. We would highly recommend this hotel. It was an unforgettable experience for us.
Leisure Family
10/10
Exceptional
19 Feb 2020
Verified traveler
The Nishiyama Ryokan exceeded our expectations entirely. It was a peaceful and beautiful space, and quite spacious. The facilities were clean and the staff were incredibly accommodating and kind. The location was fairly central, a short walk to the main tourist areas, restaurants, etc.

We participated in the traditional Japanese breakfast and it was incredible - the server and the meal were both fantastic. We did not use the facilities (i.e. the public bath), but it seemed like a relaxing and clean space as well.

We only spent one night here as we read to only spend a short time in a ryoken generally and a hotel for the remainder of the trip. However, we wish we stayed here longer as the experience was lovely. Totally recommend!!
Leisure Partner
8/10
Excellent
07 Feb 2020
Acrit
nice location, close to shopping street and close to attractions
Leisure Partner
10/10
Exceptional
27 Dec 2019
Verified traveler
A great experience, with lots of dining options within walking distance. The staff were lovely and the rooms were amazing!
Leisure Partner
10/10
Exceptional
14 Dec 2019
Brian

Relaxing Experience

The room we stayed in was in the traditional Japanese style but also included Western style beds and a bathroom. It was a good balance of the culture while being comfortable and familiar for people visiting from the US. The basement included a common bath area (separated by gender), which is very traditional for a Ryokan. I found it a little awkward because males in the US do not usually bathe together, but I ended up having the bath to myself and really enjoyed the space and freedom. We also met the owners in the morning over matcha and they were wonderful. The hotel is a short walk from the nearest metro station and there are a number of restaurants within a reasonable walking distance. We would love to stay here again if we return to Kyoto.
Partner
10/10
Exceptional
25 Nov 2019
Verified traveler
Wonderful staff, excellent location. Good facilities.
8/10
Excellent
20 Nov 2019
Verified traveler
Great location. Central walking to many spots. Quiet area.
Leisure Family
10/10
Exceptional
20 Nov 2019
Verified traveler
Love everyone here.... their staffs are so nice!! The facility is so clean.... they also have free tea ceremony with amazin green tea and cookies.... just love it here
Leisure Partner
10/10
Exceptional
14 Nov 2019
Verified traveler
It was a wonderful experience. First time in Japan so first time in a Ryokan. The room was very spacious and clean. The staff was very very helpful and we loved the public bath. I highly recommend this property.
Leisure Family_with_children
10/10
Exceptional
11 Nov 2019
Kerstin
Loved everything about the Nishiyama RYOKAN. The staff was so nice, going out of their way to make you feel like family. Their little gentle touches makes you feel like your home away fron home. Would definitely recommend it and we hope to be back!
Leisure
10/10
Exceptional
05 Nov 2019
Verified traveler
Kind staff, beautiful room, delicious meals, good and quiet location
Leisure Family
10/10
Exceptional
27 Oct 2019
Verified traveler
We stayed here for three nights and had an incredible experience. The rooms were very nice and clean. All of the staff were immensely kind and helpful throughout our stay. And every morning matcha tea was prepared in the lobby, which was an incredible experience and delicious. I look forward to staying here again next time I am in Kyoto.
Leisure Friends
10/10
Exceptional
26 Oct 2019
Frances
The tea ceremony was special. Owners managers very friendly. The rooms were very clean an comfortable. Great location. Enjoyed the kimono's and the public bath.
Leisure Family
10/10
Exceptional
26 Oct 2019
Verified traveler
Great place, be sure to book the dinner ahead of time. Good staff/experience - total worth it.
Leisure Partner
10/10
Exceptional
17 Oct 2019
Verified traveler
The maid was very nice and all the staff were very friendly. I misread the information and thought it was hot spring onsen so that’s my fault but the public bath was awesome. It was a great relaxing stay. Thank you!
Leisure Partner
10/10
Exceptional
16 Oct 2019
Joshua
The level of service here at this ryokan was outstanding. From the moment I walked in until the moment I retrieved my bags on checkout day to sightsee, the staff really makes you feel like you are a true guest in somebody's home.

I highly recommend at least trying the traditional Japanese dinner one night during your stay. For me, it was the best meal I have ever had. Every course was intricately plated and the ingredients matched with the season as well as the region.

It was also nice knowing I could come back to my room and have tea after a day of sightseeing. If you are on the taller side like myself, just ensure you duck to avoid hitting your head on some of the beams :).
Self
10/10
Exceptional
16 Oct 2019
Verified traveler
Beautiful stay, lovely rooms and service! Breakfast was amazing!! Very welcoming staff :)
Leisure Family
8/10
Excellent
14 Oct 2019
Keng Cheung Kenneth

Kawaii Ryokan

Very lovely ryokan. The staffs are very kind and make you feel very warm. Breakfast is very nice.
8/10
Excellent
12 Oct 2019
Robert

Most enjoyable stay

Very friendly, helpful staff
Comfortable , clean and functional rooms , everything you would expect of a Ryokan
Public Bath also very clean
Very good location close to subway and night life
Friends_and_family Family
8/10
Excellent
11 Oct 2019
Verified traveler
The one thing I didn’t like was that you could only check in to your room after 4pm
Leisure Friends
10/10
Exceptional
02 Oct 2019
Verified traveler
I loved the location, staff, and amenities of this apartment. They went above and beyond to make me feel comfortable and even had a wonderful tea ceremony the next morning that was great. If you're worried about how to use the onsen, I assure you they will give you clear directions and information. Also, the Nemaki robes they provided for lounging around were very comfortable.
Leisure Partner
10/10
Exceptional
20 Sep 2019
Verified traveler

Incredible spot

This was such a lovely, comfortable place to stay. The room was gorgeous, and the sleeping mats on the floor were quite comfortable. There are public baths at the ryokan, and it was fine for my wife to use them even though she has large tattoos. The staff was kind and helpful. We got to enjoy a tea ceremony on our way out!

I highly recommend this place.
Partner
10/10
Exceptional
29 Aug 2019
Melissa

Wonderful Ryokan!

Lovely ryokan! The room was aesthetically beautiful and minimalist with gorgeous shoji screens and tatami mats and surprisingly comfortable futons! Located on a quiet street central to many restaurants and attractions. Quiet, clean and cool rooms. The staff was super helpful and friendly and most mornings they offered a class on various Japanese topics like the tea ceremony. Overall a wonderful experience at a good price. Will definitely stay there again if/when we come back to Kyoto!
Friends_and_family Family
10/10
Exceptional
24 Aug 2019
Christian

Great for authenticity!

What a fabulous place to stay! If you want a bit of authentic Japanese culture in one of their greatest cities I would highly recommend! We stayed in a twin room and it wasn't too bad for two burly western blokes. Bathroom is tight so we used their public baths, a must try experience!! Would highly recommend breakfast ( we went for Japanese but there is continental, it was different both days) and taking macha tea with the two locals after! Service is exemplary and they have some English too! Highly recommended stay we will be back should we venture this way again!
Friends_and_family Friends
8/10
Excellent
23 Aug 2019
TARO
Typical Japanese style \"ryokan\" located the center of Kyoto City. With the tea ceremony at the lobby, Japanese style breakfast and the public bath, we could enjoy the relaxed moments. The room is spacious and refurbished recently while some parts of the building inside are relatively worn.
Partner
8/10
Excellent
14 Aug 2019
Francesca
The only black spot was the missing of a small fridge in the room.
6/10
Pleasant
02 Aug 2019
Verified traveler

Great service, but more like a motel than a Ryokan

We stayed here for one night during our time in Kyoto, because we wanted the Ryokan experience. Not having anything to compare to, other than hotels of a similar price range, here is what I can say:
Pros: the service was excellent. Very friendly, super polite, totally attentive. The room itself was clean and we'll maintained, though some things were a little dated.
Cons: any areas outside the room we're very run down. Scuffs and scratches on the walls, ragged carpet and dated decor made the public spaces feel a bit like a cheap motel. The breakfast was ok, again service was great, but the dining room was also in need of a face lift.
Overall, it was more like staying in a room decorated like a traditional Japanese Ryokan, but in a building that was more like a motel from the 80's. For the the price we paid, I would expect much more.
Partner
8/10
Excellent
04 May 2019
Verified traveler
Staff: excellent staff and customers service.

Location: I enjoy walking it’s a good secluded location and yet pretty close to the station, close to the shopping area and tourist main attraction.

Onsen: they do have a nice onsen in the basement. It’s quite and relaxing.

Room: it’s a good size but the bathroom is way too small so we basically showered in the public bathroom in the basement after dipping in the onsen.

I would say overall experience is great.
Leisure Family
10/10
Exceptional
30 Apr 2019
Verified traveler
Great location. Cute room. Friendly staff went above and beyond even coming in early to check us out and call a taxi for us.
Leisure Partner
10/10
Exceptional
21 Apr 2019
Verified traveler
Nishiyama Ryokan is a solid ryokan in the middle of Kyoto. It's a 5 minute walk from the subway and there's even a shopping street nearby. The cleanliness of the place is impeccable and the staff are extremely friendly and eager to help in any way they can. The only con that I can think of is that the dinner and breakfast that you order is served in the dining room as opposed to your room like many other ryokans which seems odd given how much more expensive the food is at Nishiyama Ryokan compared to other establishments.
Leisure Family
8/10
Excellent
10 Apr 2019
Verified traveler
The staff was extremely friendly and helpful. The rooms were comfortable and reasonably priced for the location. It wasn't the full Ryokan experience we had anticipated as we received a Western style room, but it was a nice stay nonetheless and the staff made us feel very welcome.
Friends
8/10
Excellent
01 Apr 2019
Verified traveler

You get to wear a cool bathrobe.

It's a traditional inn so its small, but it's a pretty good experience. The staff is incredibly friendly and helpful. They have a public bath that looks like few people use. It's pretty relaxing and part of the experience so I'd def recommend giving it a shot. If you have tattoos its no problem using the bath either. It's also very close to the Kyoto Imperial Palace and the small restaurants in the area are pretty good too. If you're not fond of small living quarters or sleeping on a futon then your better off at hotel for an long stay. However, I would still recommend to stay here at least 1 night for the traditional inn experience.
Friends
10/10
Exceptional
30 Mar 2019
Verified traveler
Lovely, centrally located. Kind staff. Very clean.
Leisure Family
8/10
Excellent
30 Dec 2018
Verified traveler
Very nice place to stay. Room basic but what we expected. Very close to shopping and transport
10/10
Exceptional
02 Dec 2018
Verified traveler
From the time our taxi arrived at Nishiyama Ryokan we knew we chose the right accommodation. We were greeted by one of the hotel staff in traditional dress and welcomed in for a tea ceremony. The rooms have a classic feel with a fantastic view over a beautiful garden with a tranquil yet quite impressive water feature (the sounds are very relaxing). The bathroom's are quite small but the rest of the experience made up for it. The Ryokan comes with male and female baths which was a nice plus and helped us relax after a long day of sightseeing. Finally the food quality and presentation was really excellent and I would highly recommend booking dinner for at least one night of your stay.
Leisure Partner
10/10
Exceptional
30 Nov 2018
Carlos
This is an excellent property, and the staff and service was amazing. The room was ample, updated and comfortable. Had the dinner and breakfast service and both were great as well. Will definitely come back to Nishiyama Ryokan on my next visit to Kyoto. Thank you!
10/10
Exceptional
29 Nov 2018
Jean-Eric K.

Great hotel

Loved the hotel! The staff was kind and very helpful and the location was great. Bathroom was a tight squeeze and it was hard to move around in it and there was a curfew after 12, but luckily the staff allowed us to get out during that time. Overall I would highly recommend the place to anyone staying in Kyoto.
10/10
Exceptional
29 Oct 2018
Verified traveler
Very friendly staff and very comfortable stay. Location is great
10/10
Exceptional
19 Oct 2018
Verified traveler
Enjoyed Ryokan experience...excellent Japanese breakfast.
8/10
Excellent
17 Jul 2018
Kristy
Cute little budget ryokan. The public bath was nice and relaxing, and the staff went out of their way to be helpful to us.
10/10
Exceptional
13 Jul 2018
Verified traveler

very helpful staff & nice hotel

staff are very patient,friendly and helpful, they spoke good english & were always there to help.
hotel has good amenities; room came with shampoo/conditioner,body wash, tooth brush/tooth paste,shaver, hairdryer,water, japanese tea & sweet. and offered free activities (we got to watch a lady prepare tea for a tea ceremony and got to try the tea & a sweet).on site public hot bath (one for males & one for females).
hotel was clean & comfortable it was a lovely experience at a ryokan.
theres a family mart 1 street away & variouse restaurants within a few min walk. a very quiet area of Japan.
I would highly recommend this place if you are going to kyoto & want a ryokan style stay.


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