Campus Hotel

2/10

Poor

16 Oct 2025

Marion

I booked through Expedia, the internet did not work in the room, I was unable to connect with my clients for my business meeting, as a result I lost money. Later that night, we lost power in the room due to a faulty coffee maker (The entire circuit shut down). We were upgraded to a suite but the damage was already done, I lost over $1000 in business and am still waiting to be reimbursed for the cost of the room. The staff and the manager were very nice and helpful during the crisis.

Leisure Partner

6/10

Pleasant

25 Sep 2025

Mohd

Stuff and clean room

Leisure Family

10/10

Exceptional

13 Sep 2025

Heather

Incredible experience

Amazing stay and beautiful location! I just wish my wifi in my room worked a little better.

Business

10/10

Exceptional

09 Sep 2025

Hector

We had an amazing time. The Campus Hotel was amazing. It was clean, and the staff was amazing. We loved the location and the ability to jump on the boat to Lucern. We will be back.

Leisure Friends

10/10

Exceptional

09 Sep 2025

razmik

Dinning menu not so good

Leisure Family

10/10

Exceptional

30 Aug 2025

Verified traveler

Great place to stay! Kid friendly. Amazing views!

6/10

Pleasant

29 Aug 2025

yariv

It’s great hotel but not worth the money. We stayed in a 4 star hotel in the area that had as good a room, better breakfast, many restaurants around for quarter of 20% of the price. It just wasn’t worth it.

10/10

Exceptional

27 Aug 2025

Anthony

Absolutely fantastic stay at this property.
Perfect location, room was fantastic, lake view was perfect, staff were very helpful and friendly.

Leisure Partner

10/10

Exceptional

23 Aug 2025

James

Beautiful hotel and location right next to the pier

Leisure Partner

10/10

Exceptional

10 Aug 2025

Natalia

Breakfast is excellent!
Beds are super comfortable.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Peter

Beautiful hotel with unique lakefront location. Incredible views and easy access to Lucerne and other lake locations via the ferry that stops just outside the hotel. Lovely grounds, with walking trails, swimming, paddle boarding and kayaking on site. Restaurant has outdoor shaded seating with great views. Family friendly, with a relaxing, refined vibe

Leisure Family

10/10

Exceptional

26 May 2025

Erin

Wonderful views, friendly and accommodating staff, clean and comfortable. We loved our quiet stay on the water. Would highly recommend.

Leisure

10/10

Exceptional

17 May 2025

Greg

This place was spectacular! I could not describe how amazing this place

10/10

Exceptional

11 May 2025

Isaac

The view from the room was a beautiful way to start the day!

Leisure Partner

10/10

Exceptional

02 Oct 2024

Steve

Fantastic view. Ferry at your doorstep to travel ot Luzern, or to Weggis for cable car to Rigi.

Leisure Partner

10/10

Exceptional

14 Aug 2024

VARUN

Great property!

Leisure Family

6/10

Pleasant

30 Jul 2024

Emily

Nice hotel with beautiful views but for the price missing some amenities such as tea and coffee in the room. No options for dinner onsite if you didn’t want to eat in their restaurant.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Maxime

Super stay with friends in the property. The lake view family room which consist of two rooms is really spacious, view is breathtaking.
You have access to a private beach with paddle and kayak. We are definitely recommending this property.

Business Friends

6/10

Pleasant

13 Jul 2024

Dawn

Stayed in family rooms 313/314. The trash area is right outside the windows of these rooms. Loud trucks/workers were taking the trash out at 7 am. Windows were open for a breeze since there is no AC at the hotel so you could hear everything. The beds and pillows were uncomfortable. Breakfast was good and the ferry pickup is right outside the hotel. The view was beautiful but there’s not much a shoreline there to sit around the lake.

Leisure Friends

10/10

Exceptional

27 Jun 2024

Stefany

The hotel has beautiful views of the lake and mountains. I got the family suite and there were two big rooms with lake views and AC.

Leisure Family

10/10

Exceptional

18 Jun 2024

Javier

The hotel is beautiful and located in a perfect spot

Leisure Partner

10/10

Exceptional

25 May 2024

Fathima Nuzha

Thoroughly enjoyed our stay. Spectacular view of the lake and mountains. Easily accessible by boat.

Leisure Partner

10/10

Exceptional

13 May 2024

Denise

Lovely facility.

Business Self

10/10

Exceptional

15 Oct 2023

Gervil

Great stay. Thanks to the staff

Leisure Partner

8/10

Excellent

13 Oct 2023

shiping

There was smelly in the room. There was no air conditioning.

Leisure Family

10/10

Exceptional

28 Jun 2023

Brigitte

Magic place to relax and be active as you like

We enjoyed a wonderful time at Hotel Hertenstein - magic location, excellent service and food.

Partner

10/10

Exceptional

18 Jun 2023

Kim Anh

Amazing modern hotel with breathtaking views of Lake Lucerne and Bürgenstock! The rooms were quite generous and well equipped incl Nespresso coffee machine and Sirocco tea. The balcony either has sea or garden view. The outdoors restaurant offers one of the most amazing views of the surrounding mountains, the private beach was super welcoming and well maintained. Would definitely come back

Leisure Partner

6/10

Pleasant

30 Aug 2022

Shannon

Goods and Bads...

For this Hotel you are paying for the view, which it is really beautiful. The location is nice but you need to drive out to get to many places.

Downsides:

The rooms are not really modern, it has a 1920s feel to it. Out dated carpets with bright orange walls. The beds are two singles pushed together and the duvet is two singles, even though its supposed to be a double bed room.

The rooms are clean but some things need to be improved such as the bed duvets need ironing and are really creased. Not what you expect from a four star, the shower when arriving had water and looked like it has not been cleaned since the last guest.

There is no room service, which is not good. They leave you an apple which is nice but sometimes you wish for a more warmer welcome. This may be me comparing to over four star hotels. The coffee machine did not work, the hair dryer attachement was not the correct one for that hair dryer.

During the hot season, there is no Aircon, however they did bring a Fan on request.

We ate here one night, service was amazing. The young man was very helpful and polite. The bill was very high but food was not bad.

They charge parking £20 a night, which i thought was a joke since we paid such a high amount for the rooms. Four nights that is a lot of money.

Overall, good and bad. Most likely not the worse, but not the best either.

8/10

Excellent

05 Aug 2022

Lauren

Great chance to experience lake Lucerne with the lovely beach. Restaurant was delicious. Only complaint was no ac in 99F weather.

Leisure Partner

8/10

Excellent

18 Jul 2022

Byron

Great property, not alot of dining options unless you have a car. There was no AC in our room and the pillows were terrible. Very quiet safe and clean. Staff is amazing, but a lack of transportation in the evening makes it hard to go elsewhere for dinner..

Leisure Family

10/10

Exceptional

15 Jul 2022

Hussain

I like the view
Unfortunately no room service @ the hotel
So you have to go down to take your food to the room also for luggage you have to take your luggage by your self

Leisure Partner

10/10

Exceptional

10 May 2022

Pavitra

Breathtaking views and soothing experience

Ome of the best hotel stays ever. With breathtaking views and amazing room, good food and in house restaurant, everything was surreal and soothing in its own way. The staff was very friendly and accomodating. Would definitely visit this place again over and over.
Just one downside - if you have tight schedule then leaving the hotel back to Lucerne station might not provide best connectivity in terms of Ferry, train or even Uber. So you definitely need to plan it in advance. Apart from that, I'd highly recommend this place.

Friends_and_family Family

10/10

Exceptional

11 Oct 2021

Bridgette

Special treat

Super clean with friendly efficient reception in fabulous location. Expensive but delicious meal. Worth every penny. A real treat for a weary traveller.

Self

8/10

Excellent

11 Oct 2021

Guillaume

Wonderful view on the lake . Far from Lucerne if this is where you want t to go … however discovered that a boat is going to Lucerne leaving right in front of the hotel !

Leisure Partner

6/10

Pleasant

23 Jun 2021

Veli

Dicke Luft -Keine Klimaanlage

Ein wunderschönes Hotel mit sehr hilfsbereitem und nettem Personal direkt am See gelegen. .das einzige Manko war, dass in dem Zimmer knapp 29,5 C° laut Zimmerthermometer waren, aufgrund der fehlenden Klimaanlage. Auf Nachfrage hat die nette Dame mir mitgeteilt, dass das fast nagelneue Hotel aufgrund der Umwelt auf eine Klimaanlage verzichtet hat. Die Alternativlüftung hat natürlich nicht das Zimmer ordentlich runterkühlen können. Auch ein bereitgestellter Ventilator hilft da nicht, wenn es ständig laufen muss. Es war einfach unerträglich heiss. Umwelt schön und gut, jedoch ist der Spagat zwischen Rückschritt und Fortschritt hier ziemlich klein geraten. Wir verzichten ja auch nicht auf Kühlschränke, weil wir die Umwelt schonen wollen. Es gibt zahlreiche andere Möglichkeiten, die Klimaanlage klimaneutral betreiben zu können. Sehr schade, dafür dass das Hotel so schön ist.
Das Restaurant und die Bedienung ist fein. Das Essen wird dem Haus jedoch nicht gerecht. Das Essensmotto Italien war etwas gewollt aber nicht gekonnt. Die Nudeln waren geschmackslos und die Pizza war auch nicht wirklich besonders. Durchsxhnittkich bis sogar schlecht, was sehr schade ist. Auch hier könnte das Hotel bei den gesalzenen Preisen etwas nachbessern. Geschmäcker sind jedoch unterschiedlich.
Der Frianciacorta aber war hervorragend.

Business

10/10

Exceptional

24 Apr 2021

Verified traveler

We had a great stay at the Hotel. The view was amazing and the food was really good!

Leisure Partner

8/10

Excellent

19 Apr 2021

Verified traveler

.

Leisure Partner

10/10

Exceptional

19 Sep 2020

Alexander

ideal

Much better than expected

Self

8/10

Excellent

13 Sep 2020

Verified traveler

All good, pool, food, room, bed aso...

10/10

Exceptional

11 Sep 2020

PAUL

Great stay

Excellent location and great hotel to stay. We will definitely be back :-)

Partner

10/10

Exceptional

03 Aug 2020

Mika

great hotel by the lake

The hotel is just by the lake with an amazing view from its restaurant and from some of the rooms. We had the lake view room which had a direct lake view. The breakfast was nice and the hotel safety measures seemed quite reassuring.

Partner

8/10

Excellent

11 Jul 2020

Verified traveler

Great location, good food and service

Great location right on the lake shore, very new condition of the rooms, good breakfast and decent restaurant for dinner. Service staff at dinner were nice and professional, but breakfast staff we young and not attentive and forgot orders. Lots of construction ongoing, so check with hotel if that is a concern.

Partner

10/10

Exceptional

26 May 2026

Ahmed

Top für Familien

Family_with_children

10/10

Exceptional

13 Oct 2025

Dongil

객실이 넓고 깨끗했습니다. 미모의 프런트직원도 친절하고 좋았어요.
조식메뉴도 좋은데, 조식 서비스 직원이 아주 훌륭했어요.
경치도 너무 좋아서 하루만 지내다 가기가 아쉬웠어요.
전체 유럽여행중에 가장 마음에 드는 호텔입니다.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Mathilda

Wondweful location

Great hotel with wonderful location. Basic but nice breakfast. All you need! Service was a bit slow though.

Nice rooms with amazing views! Would definitely come back!

Friends_and_family Family

8/10

Excellent

11 May 2025

Joël

Nous avons passé un excellent séjour à un détail près: la climatisation était problématique et a chauffé la chambre plutôt que de la refroidir. Il faisait 30 degrés dans la chambre.

Leisure Partner

10/10

Exceptional

26 Jul 2024

Roger

Es lohnt sich

Business

10/10

Exceptional

22 Jul 2024

Peter

Top Hotel, Service & atemberaubend Umgebung.

Leisure Friends

10/10

Exceptional

18 Jul 2024

Roger

Es lohnt sich

Business

8/10

Excellent

01 Jul 2024

Marina

Man kann sich sehr gut erholen und sehr gut Essen. Das Personal ist sehr freundlich und die Aussicht ein Traum.
Das Standard Zimmer wahr ein bisschen in die Jahre, doch der Balkon und die Seesicht macht alles weg.

Leisure Partner