Name: Residence Inn Salisbury
Address: 140 Centre Road, Salisbury (md), 21801, US

4/10

Poor

03 Aug 2026

Alexander

Ac wasn’t working instead we have a portable unit in room. It was very loud. The sink was cracked. The ceiling was stained

6/10

Pleasant

02 Aug 2026

Jeffrey

The hotel was average for a Marriott. It def needs updated. The breakfast was average, with limited options. Nothing special. The ‘gym’ was tiny and consisted of a treadmill and elliptical. The room was clean and bed was comfortable. Cost for the room was reasonable. I didn’t use the pool.

10/10

Exceptional

02 Aug 2026

Gina

Greg at the front desk was amazing. The property was in good condition with lots to do. Pool, basketball court and a hot tub.

8/10

Excellent

26 Jul 2026

Glenn

All went well

10/10

Exceptional

15 Jul 2026

Danyel

Stayed for 2 nights, as marriott member i received an upgrade. Greg took his time and made sure I was satisfied with everything, Great job Greg and the next time I am in Maryland I will stay there
Oh a d great breakfast buffet.

Family_with_children

6/10

Pleasant

11 Jul 2026

Richard

Needs updating.

8/10

Excellent

10 Jul 2026

Sakshi

The property was bit dated. All the amenities were there buy kind of more than 15-20 years old. 2Bedroom suite had everything and full kitchen which was good. breakfast was complementary and the propoerty was on market square so everything was closely located which is a plus point.

Family_with_children

2/10

Poor

09 Jul 2026

Melody

* BreakFast Was Probably The Best Part!
* Laundry Bag For Soiled Personals Had
Holes & Had Clearly Been Used.
* Room Had A FOUL Mildew Smell!
* Young Male Staff Member Left Front Desk
Unattended; To Go Play Basketball!
* Bed Linen Had Remnants Of Human Hair
* POOL CLOSED IN JULY; RIDICULOUS!!

Partner

8/10

Excellent

29 Jun 2026

Frank

Quiet,front desk staff friendly and helpful, a little worn, breakfast was not great. Limited options.
Works for a simple, single overnight.

Partner

10/10

Exceptional

29 Jun 2026

James

Staff was super friendly. Pool was clean. Kids loved the complimentary ice cream bars! Great location and friendly staff!

Family_with_children

10/10

Exceptional

22 Jun 2026

Kimberly

The staff was friendly, especially Edith. And the room was great.

Partner

10/10

Exceptional

06 Jun 2026

Tamara

Staff were very nice. Room was large and clean. Would stay here again!

Family_with_children

6/10

Pleasant

25 May 2026

Andrea

The property is in a grest location. The outward appearance is great looking but the furniture is quite antiquated and worn. The bathroom was in need of tiling with visible mold at base. They still have wallpaper on walls. Definitely need room renovations for cost per night.

Partner

10/10

Exceptional

24 May 2026

Willie

Yes

Partner

10/10

Exceptional

18 May 2026

Jhajuanye

Clean room staff gave me good service and nothing wrong in my eyes

Self

10/10

Exceptional

18 May 2026

Shawnta

Nice room great cost
I would stay again

Self

10/10

Exceptional

18 May 2026

Catherine

Furniture in room was dated but very clean. Edith in breakfast was very helpful

Partner

8/10

Excellent

11 May 2026

Alexander

Everything was clean and nice, though the pool was out of service when we were there. The breakfast staff were GREAT.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Catherine

Breakfast was good. Edith was very helpful

Family

10/10

Exceptional

10 May 2026

Delbert B

The hotel is situation in a good area with sufficient restaurants, shopping etc. The room was comfortable but it could do with an update in the furniture. The front desk staff were very polite and helpful. Enjoyed my stay and will use the hotel again when I’m in the area.

Partner

2/10

Poor

10 May 2026

Tony

The TV didn’t work, on and off sound. The front desk said they would send maitence,they never came. Doors missing on closet, AC vent blew directly on bed,had to tape cardboard over it to block.missing ice maker on fridge,front desk had to bring ice.BREAKFAST was sickening ,eggs like sand, grits like gum and not sure what the meat was.

Family

6/10

Pleasant

09 May 2026

Neisha

The hotel and room overall felt unclean

Partner

10/10

Exceptional

09 May 2026

Patricia

Upon arrival, the staff was so friendly and check-in was easy. We were offered free water and free ice cream! The room was clean and cozy. The breakfast in the morning was delicious with many healthy options. We had a wonderful stay.

Family

8/10

Excellent

23 Apr 2026

Leonard M

After arriving late, two reserved rooms were not available. Fortunately, we were accommodated in a 2 bedroom siite.

10/10

Exceptional

12 Apr 2026

Percy

Yes

10/10

Exceptional

28 Mar 2026

Howard

Great stay

Self

10/10

Exceptional

03 Jan 2026

Vanita

N/A

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Randall

Staff are super friendly, however this location is super dated. The furniture/tvs in the room all look heavily used and old. Definitely not the level of comfort you expect from a Marriott hotel.

Business

6/10

Pleasant

27 Dec 2025

Diane

The staff was very friendly. The room was good... but the water heater is clearly not working. We had cold water most of the time and the shower after running for 5 minutes only got to lukewarm intermittently. We had to boil water on the stove to clean our baby's bottles and giving her a bath was out of the question (to cold for a baby).

Leisure Family_with_children

8/10

Excellent

20 Dec 2025

Ashish

First room had roaches stink bugs or something but the staff was great and they gave candy canes donuts and ice cream when we checked in which was great but then since the first room had roaches stink bugs they upgraded us to a better room

Family

2/10

Poor

30 Nov 2025

Christopher

I want a full refund for the worst stay ever anywhere. That was a party going on the first floor from 1030 until 2:30 in the morning. I’ve complained three times throughout the night to the hotel staff and manager on duty. Nothing was done 2:45am Of course the fire alarm goes off because they were smoking weed and cigarettes in the hallway at the party on the first floor.
We did not sleep at all that night. We finally just got up and left in the middle of the night and drove home 2 1/2 hours complete disaster and we will never ever stay at this place again.

Friends_and_family Family

4/10

Poor

12 Aug 2025

Randy

The rooms had portable AC’s and the one in the bedroom leaked and the floor was soaked. We didn’t notice this until we went to bed, so changing rooms would have been a real pain.

Leisure Family

6/10

Pleasant

04 Aug 2025

Jennifer

I wish the pool and jacuzzi was cleaned properly so I could use it.

Business_and_leisure Family

6/10

Pleasant

04 Aug 2025

Cheryll

Liked the kitchen and sitting areas. Room darkening curtains didn't close well and noisy AC unit was right by the bed in a closet and came off and on all night. Terrible night sleep. Breakfast was lousy.

Leisure Family

10/10

Exceptional

18 Jul 2025

Laurie

So many little touches like coffee 24 seven in the lobby, an ice cream for the kids

Leisure Family

2/10

Poor

07 Jul 2025

Nicholas

Don't stay here

Where do we start... Upon arrival at 11:30pm the front desk was having issues with their card encoder that would assign us a card to access our room. Although Andreya (Front Desk) was amazing at juggling, not only getting no answer from their IT support and having about 4 families, including my own, waiting to be checked in, We did not get into a room until about 2:30am after the maintenance employee finally informed Andreya she has a key that would allow access to each room.

When we finally got into our first room, the room was very humid and just smelt moldy. We also found a bug on the wall/ceiling and a large one on the bed. We went and talked to Andreya and she put us in a different room. In the second room, the bathroom tiles were cracked, the soap \"shelf\" was barely hanging on to the wall, which eventually on night two fell off and almost hit my wife's foot as she was using the shower. We also had a roach run across the bathroom floor on the third night. The room also had a faint unpleasant smell I cannot describe.

On day two after brining up the changing of rooms and the shelf falling off of the shower we were told we would be comped one night stay. We were satisfied with that until the next night when we saw two roaches in the bathroom. The day after we checked out a manager called and said the only thing we can do now is an extra $50 due to us not bringing these issues to their attention immediately. We tried to explain to the manager MULTIPLE times that the only

8/10

Excellent

05 Jul 2025

Donnisha

Great stay

Leisure Family

10/10

Exceptional

12 May 2025

Aneta

N/a

Business_and_leisure Family

10/10

Exceptional

11 May 2025

Quinn

Excellent staff

10/10

Exceptional

23 Apr 2025

Bernard

Edith’s Friendly and attentive breakfast service

We had a nine day stay at this hotel. Everyone was super friendly and the front desk was accommodating with regards to our room. We were greeted every morning at the breakfast center by Edith, who managed the kitchen and kept the breakfast area stocked very well. She was always cheerful made sure that we were satisfied with the daily breakfast.

Business

6/10

Pleasant

05 Apr 2025

Ricardo

Property not well maintained. Security doors not locked, shower temp difficult to control, room furniture dirty and beat-up

Business_and_leisure Family

10/10

Exceptional

21 Mar 2025

Adrienne

Property was well maintained!!!! Comfortable stay! One of the cleanest hotels I’ve stayed in. Will definitely book again.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Abbey

There was the nicest woman - I think her name was Patricia who works in the kitchen. She was so helpful, and kind and we chatted a little bit and she made the stay even better. The staff was helpful, but she went the extra mile. I appreciated her being so kind so early in the morning during the breakfast rush.

Leisure Self

10/10

Exceptional

16 Mar 2025

jameson

All good

10/10

Exceptional

15 Mar 2025

Stephanie

Liked the attractions near hotel. Also liked the staff and the room type (1 bedroom) hotels need more of these.
Did not like the numerous potholes all over parkinglot.

Business_and_leisure Family

10/10

Exceptional

25 Jan 2025

lance

Beautiful place to stay the best in the area

Leisure Partner

10/10

Exceptional

25 Jan 2025

Sidney

It was really nice. It had all the things that we wanted.

Partner

2/10

Poor

04 Jan 2025

Jonathan

Staff was kind. Had to change rooms because the heat would only get to 60. Heat did not work in new room. Couch stained…fan in bathroom falling from the ceiling.

Leisure Family

10/10

Exceptional

18 Dec 2024

Corinne

2nd time staying here..very quiet! Edith puts out a very good breakfast and is super sweet to have remembered me. Andrea and Dean worked the reception area..very professional and courteous

Business Self

8/10

Excellent

16 Dec 2024

Ramon

Could be better

This was probably an extremely nice hotel 15 years ago. The living room had a fireplace with a timer!! As all Residence Inns, it was very spacious bedroom and living room suite with kitchenette, two burner stove, microwave, nice fridge, basic kitchen supplies, dishwasher. Pool closed for winter. Decent exercise room, laundry room looked good. Room was clean, bed was comfy. Breakfast was great and Edith was awesome. Probably slow season so the price was great.
Cons: smelled like smoke or MJ in the hallway, room had an old musky smell to it, somebody kept propping the side doors making it cold at night, carpets looked old and worn out with large stains in hallway. Shower temp was luke warm to cold. Service came immediately and fixed it which was great bc it was a chilly weekend. Towels were cheap quality and small. Sundry area lacked basic toiletries, eg toothpaste, and nothing healthy to snack on or eat.

Business

10/10

Exceptional

13 Dec 2024

David

Great place for several day stays with kitchen and secondary bathroom and living room space.

Able to cook and watch TV not in bed to have better more homely feel.

Business Partner

10/10

Exceptional

17 Nov 2024

Ronald

Very nice place. Easy to settle in

Very friendly checkin experience. Edith in the breakfast kitchen was a joy
BBQ was a pleasure to use. Clean and ready. Excellent value. Would definitely stay again

Business

10/10

Exceptional

15 Nov 2024

Corinne

Didn’t have the feel of staying at a hotel. I was very comfortable and the didn’t hear a peep from neighbors or outside noise. HUGE shoutout to Edith who delivered a pretty good selection of breakfast foods. She was an absolute sweetheart who truly loves her job and the people. The housekeeping staff (don’t have any of their names), but every morning gave me a warm, genuine hello and hooked me up with those AMAZING makeup wipes. I’ll be back in the area in a few weeks and will definitely rebook my stay here. Keep up the great work!!

Business Self

10/10

Exceptional

20 Oct 2024

Kayla

I loved how beautiful the property was and the seclusion of it. Room was very beautiful and spacious! Staff very friendly. Only downside i could say is the locks on the door on the outside of the property to get back in needs some fine tuning. Had to keep getting the keys reset. Other then this minor hiccup definitely enjoyed my stay and experience!

Leisure Family

8/10

Excellent

15 Sep 2024

Tracey

Hotel was clean. Staff was friendly. Suite
was clean, spacious and comfortable. Full kitchen was clean and had everything we needed!!! TV was VERY small though for the room size.

Friends_and_family Family

4/10

Poor

06 Jul 2024

Pankil

Property not maintained properly. Needs better management!!!

Leisure Family

10/10

Exceptional

05 Jul 2024

James

Mostly chain restaurants and strip shopping centers. But from a convenient point of view, not a bad location.

Leisure Family

6/10

Pleasant

16 May 2024

Carl

My preferred stay in the area

Business_and_leisure

10/10

Exceptional

23 Mar 2024

Verified traveler

Everything was great. Front desk staff were friendly and exceptional! Will stay again. Thanks

Friends_and_family Family

10/10

Exceptional

14 Mar 2024

Brenda

Staff was excellent. Facilities excellent, and clean. Excellent breakfast.

Friends_and_family Family

8/10

Excellent

13 Mar 2024

Carl

Breakfast food had mold in the package that staff did not notice

Business Self

10/10

Exceptional

10 Mar 2024

Judith

I give them 5 stars

It was amazing love the room nice clean and everything that came with I would do it again

Partner

4/10

Poor

08 Mar 2024

John

Parking lot flooded, no hot tub as advertised. Breakfast was cold. They sent us to courtyard Marriott to use their hot tub and I could fart more bubbles than that thing put out.

Business_and_leisure Family

4/10

Poor

12 Jan 2024

Ivan

Temperature was terrible. Could not get the room warm. Was cold the entire time.

Leisure Self

6/10

Pleasant

03 Oct 2023

pattie

My stay was ok. Two things the bathtub and sink was not draining. The breakfast was not very appealing.

Business

10/10

Exceptional

15 Sep 2023

Valerie

The room was big and had a kitchen which we did not expect.

Leisure Partner

10/10

Exceptional

13 Sep 2023

Verified traveler

Great stay except the TV is too small

Everything was great except the TV is too small for the room.

Friends_and_family Family

10/10

Exceptional

02 Sep 2023

Verified traveler

Room was clean but the window curtain had tacks holding the room darkening pieces in place. Suite utensils and kitchen was nice and clean. Quiet as well.

Partner

10/10

Exceptional

24 Jul 2023

Kristine

Great staff. Accommodating and helpful!

Friends_and_family Family

4/10

Poor

21 Jul 2023

Verified traveler

ABSOLUTELY HORRIBLE BUSINESS

had a problem with this place from the day I booked online.
Default was to automatically click the button for nonrefundable. even though I clicked pay later I was stuck with nonrefundable. Ok. wasn't planning on canceling anyways. Then the real problem...we were bringing our dog. I saw that there was a fee but couldn't find how much. We found it and it was $100 a night!!! WHOA!!! Usually this fee is $25-$35 a night. Then I get an email saying it's $150 a night!! Tried calling and talking directly to hotel...got a desk clerk who double talked us. Couldn't tell us when the manager would be there nor offered for them to call us. At that point we figured we'd handle at the hotel.
Arrival at the hotel....we got there around check in. We were told they were completely filled and had to stay at their sister hotel...
additionally they were booked since the spring - we booked maybe three weeks prior, had actual conversations and emails back and forth and weren't told this at all... they hid this fact from us.
We were sent a few miles down the road to Courtyard. The staff was extremely warm and helpful..we were told our reservation was
\"Walked\" over which meant, we were told, Residence Inn would cover all our
expenses since we were being sent there... The room was not equal to the Residence Inn one we booked. There was no kitchen. This is no way for a company to do business. What a way to start a two week vacation celebrating our 45th anniversary…

Partner

10/10

Exceptional

15 Jul 2023

Robert

Spacious and comfortable room. There was a spot of ketchup on the floor from previous tenants that wasn't cleaned up and it got on our suitcases, and we had to get our key cards replaced a couple of times since they stopped working. But otherwise everything was great. Staff was very friendly and helpful.

Leisure Pet

10/10

Exceptional

22 Jun 2023

Lauren

Great one bedroom suite for our family to stay overnight on a road trip from NY to NC. We were able to put our son down for bed and comfortably enjoy ourselves in the living area. It would have been nice for the pool to be open so we could swim after a long drive but we stretched our legs out anyway!

Leisure Family_with_children

2/10

Poor

29 May 2023

sherelle

I ARRIVED AND WAS TOLD THE ROOM HAD WATER DAMAGE AND WAS MOVED TO A LESS ACCOMODATING MOTEL , BUT WAS STILL CHARGED THE ORIGINAL PRICE!!!!!! AND THE MOTEL THEY MOVED ME AND MY FAMILY TO WAS NOT GOOD !!!

Family_with_children

2/10

Poor

02 May 2023

Dahlia

The hotel is haunted. Room numbers missing. Very spooky place. Do not stay there.

10/10

Exceptional

28 Feb 2023

Laura

The room was very clean and the kitchen was well stocked with what you might need to make a meal.

Leisure Partner

10/10

Exceptional

22 Dec 2022

Joel

Just fine as a pine.

Leisure Pet

4/10

Poor

26 Nov 2022

LaShawn

Bring your fan with you because the air doesnt work. Limited towels, shower curtain had mildew. Floor was dirty. The lobby looks cozy but as soon as you walk into your hotel room the atmosphere changes quickly!

Leisure Pet

4/10

Poor

20 Sep 2022

Elfreda

If you like hearing dogs barking constantly while you’re in your room, then this is the place for you. Pet friendly should mean pet owners get their own floor. Rooms need renovating, dishwasher didn’t work, water stains were on the ceiling and carpet torn. Not what we expected given the room rate we paid of $500/night.

Leisure Partner

6/10

Pleasant

22 Aug 2022

Makenna

When I first got their to check-in, the lady at the desk got my name and phone number and was saying that my room was canceled. It didn’t make sense, so I was checking my Expedia app realizing that I didn’t see anything saying my room was canceled. She was coming off extremely aggressive, because I was telling her it didn’t seem right. I tell her I know it wasn’t her fault, but I needed a room. She tells me I might have to call another hotel. As I get ready to call Expedia to see what is going on, she says that my room reactivated on the computer. Mind you, this was my first time at this hotel and I never got a message at all saying that my room was canceled, which I never canceled it. After that experience, I won’t be returning.

Leisure Partner

6/10

Pleasant

11 Jul 2022

Larina

We had a studio king and needed the pullout couch for our two kids to sleep on. There were no pillows or sheets available. We went to the desk three times. Finally a young man was able to get some bedding for the kids. Then although the thermostat was set to 72, the AC never turned off and by morning it was 60 degrees in the room. The breakfast was nice that they offered but the food was not good. Thank goodness we were only there one night. We will be finding another hotel in the area for next year.

Leisure Family_with_children

8/10

Excellent

12 May 2022

Dawn

I was exhausted from my trip . They let me checkin earlier. That was nice ! I got to relax and rejuvenate for next day ! That was much appreciated after drivin 8 hrs straight .

Business Partner

8/10

Excellent

12 Apr 2022

Megan

It accommodated my family of 5 comfortably

Leisure Family_with_children

10/10

Exceptional

21 Mar 2022

Kathy

The hotel was great and loved the staff.

Leisure Pet

10/10

Exceptional

29 Nov 2021

Keshyra

My sisters and I enjoyed our stay. We felt so at home. Such a great experience

Business_and_leisure Family

10/10

Exceptional

21 Nov 2021

Gary

A great first experience at a Residence Inn

This was our first experience at a Residence Inn by Marriot and it exceeded all of our expectations. Check-in took little more than a minute, our room was very nicely and comfortably furnished and had a “new” look and feel about it. The complimentary breakfast was one of the best my wife and I have ever had in any hotel chain. Finally, I cannot say enough about the friendly and professional staff. Everyone we met from the front desk staff to the people working in the breakfast area were absolutely great.

Partner

8/10

Excellent

31 Oct 2021

Renee

Location was great for what we wanted. We did notice that the light fixture above the bathroom sink and the bathroom vent needed to be cleaned.

Leisure Partner

10/10

Exceptional

19 Sep 2021

Rochelle

Pleased with my first visit to this property

Leisure Family

6/10

Pleasant

25 Jul 2021

Verified traveler

Property smelled horrible pool was closed and looked like a swamp. Staff wasn’t at front desk had to wait 20 minutes to check in.

10/10

Exceptional

03 May 2021

Verified traveler

Very clean!!! Super nice staff

Business Self

6/10

Pleasant

25 Apr 2021

Sharon

his hotel is in need of renovations

The staff was nice and courteous and doing the best they can with their property that is in need of a major renovation. I am really starting to feel that when you get a room thru a third party that you will not get the best room. I was first put in a room with no AC. There were 2 fans already in the room. This was a sign that they knew the room did not have AC. I was quickly put in another room after calling the front desk. The mattresses need to be replaced and broken furniture throughout.

Friends_and_family Family

2/10

Poor

01 Mar 2021

Verified traveler

I only had stayed here once before. This time the room was dirty, phone broke, shower drip and bugs in the hall light fixtures. Worst thing is they did could not give me another blanket.. I had to go to Home Goods to buy a comforter. I wanted to complain to manager- yet they said they where busy and would call me back.. they never did.The time before which was 6 months ago was so much better ... not sure what happened.

Business Self

2/10

Poor

25 Jan 2021

Verified traveler

Shower possessed mold, in addition there were used wash clothes left in the bathroom as well.

Leisure

4/10

Poor

24 Jan 2021

Verified traveler

I liked the location of the property. I liked that the manager was able to accommodate my stay which was not so great

Business Self

6/10

Pleasant

06 Jan 2021

Verified traveler

Not so clean. Dust was all over the place. Couch and cushions were really dirty.
Utensils were unclean I had to wash them again

Business

6/10

Pleasant

25 Oct 2020

Verified traveler

The pullout couch seemed to be pretty old.. and very uncomfortable. Other then that all was good.

Leisure

4/10

Poor

28 Aug 2020

Scott

I was very disappointed in my stay. The room was not clean. The grounds were untended, there was trash everywhere.

Due to the pandemic, none of the regular services were available. That is understandable, but there was no effort to make allowances. I was charged full price for a dirty room and no services.

Business Family

2/10

Poor

16 Aug 2020

Carol

STAY AWAY FROM THIS PROPERTY

This property is in need of repair. The bathroom sink was cracked from side to side. The tub/shower had cracked tiles with black visible in the cracks, possibly mold. The toilet paper holder would not stay on the wall and was useless. The shelf in the living area was falling off the wall. Other guests decided to party in the halls starting about 10:30pm. I called the front desk over and over and no one would answer. I didnt feel like it was my place to confront these guests and the hotel should approach them. Finally after midnight, and many attempts to reach the front desk, I opened my door and asked this group to please be courteous of others who did want to sleep. I was a disater and I would never stay at this property again.

Business

8/10

Excellent

29 Jul 2020

Melanie

Stayed for 2 days it was perfect staff was great, room had some kinks but overall great place to stay

Friends_and_family Family

10/10

Exceptional

25 Jul 2020

Linette

I have a very good stay, I will be visiting again when I come in town, helpful and friendly staff

Leisure Self

6/10

Pleasant

25 Apr 2020

Ginnie

We had an issue with our 1st room 229, but were quickly moved to another room. My husband spoke with the manager, the following morning and he quickly discounted the original room rate. We appreciated that.

Partner