Italy
, Val Pusteria 
Eli
Really nice hotel to stay in and so close to Universal Studios ( very convenient location). The room was very clean. Staff is very friendly and helpful. They have a coffee, cappuccino and a hot chocolate machine located in the lobby area. Also a Bevi water machine with electrolytes, zinc, vitamins and choice of sparkling water. Definitely a game changer not having to look for Starbucks in the morning. The parking is currently $25 a night. Several reasons I am giving a 4 Star this time and not 5. The restaurant was under renovation during my stay and I was not informed in advanced. When I arrived that evening the carpets and furniture were being cleaned. Everything was still wet and getting dry and I could only sit on the bed until the next day .Fans were running all around the property until late. Once again I was not informed of that inconvenience, but knowing that it's clean made me feel good and safe. In the next morning when I walked out, the windows on the outside were getting cleaned as well. The coffee machine was out of order as well, but by that evening it was fixed. I asked for a wake up call and instead of them calling the room, they called my phone. I got that missed call later, since it was blocked as a unknown caller .The cleaning staff (girls) did an excellent job every day in my room. It was spotless. Big shout out for Scott at the front desk who is very knowledgeable, extremely helpful and polite. I would definitely return. Just need heads up
