Name: The Wayfarer Motel
Address: 124 Maitland Street, Muswellbrook, 2333, AU

10/10

Exceptional

31 Mar 2026

Christopher

Ther is no pool it closed over 2 years ago but still appears on website likewise the \"immaculate grounds\" arent real life photos.
The owners refuse to spend money on repairs claiming leesor is responsible.
We still enjoyed our stay
Why. Front counter lady excellent and helpful
Room around the back
Very clean linen despited dated room
The price reflects the current state.
We will be back infact this isnt the first visit.

2/10

Poor

10 Oct 2025

Matthew

We didn't end up staying, the room smelt of smoke (inconsiderate workers), there was some black mould on the ceiling in the bathroom and the state of the Motel out front is terrible.

We also booked here based on there being a pool. When we arrived we were told the pool no longer works!!! It looks like there is NO care or love from who ever is managing this place.

The person at reception was understanding about us wanting to cancel, she was the only great thing about the Wayfarer.

Business Partner

2/10

Poor

05 Oct 2025

Samantha

Has a derilict, abandoned air. We actually thought the motel was abandoned at first and that we had the wrong address. The office is not manned at all, phonecalls not answered, after ringing out a message says the mailbox is full, all outdoor plants shown in the advertising photo were dead, left over rubbish from previous guests in the bin in the room, shower clogged and spitting water, microwave handle broken, shade cloth over pool torn and hanging down, towels threadbare, and air-conditioning hit and miss. Definitely would not recommend.

Family

4/10

Poor

25 Sep 2025

Verified traveler

When I first drove past it looked like the place had been abandoned. It is not well maintained. The bed was uncomfortable. They did not leave me a towel (I did not notice until the morning but no one was in reception). The lamp beside my bed did not work. The power point beside the bed did not work. The aircon unit (which thankfully I did not need) was covered in dust. There was very little bed covering so it was cold.

Business Self

10/10

Exceptional

19 Aug 2025

Natalia

Excellent stop over in Muswellbrook !

The room is actually okey , comfortable bed , functional aircon, microwave, hot shower with good water pressure ( my room was on the back ) , clean bedding , kitchen tower , face washer . Excellent value , would stay again !

Friends_and_family Friends

4/10

Poor

12 Jul 2025

Russell

the property needs updating and cleaning

Leisure Partner

4/10

Poor

08 Jul 2025

Emma

Property was not maintained, pictured of property was misleading

4/10

Poor

21 May 2025

Chris

Wayfarer Motel or Bates Motel?
On approach it appears like a motel from a Midwest American slasher film.
The trees and grass are overgrown and all the greenery on the motel itself is dead and dying.
I have expected to find Norman Bates manning the reception desk.
You receive the combination to your room on a Post-it note and I’m unlocking the door you find it won’t lock again.
The rooms are small but adequate and to be honest for what you pay they’re okay.
It has to be mentioned that the bathroom had a stool straight out of the 1970s, which is the one that looks like a plastic picnic salt and pepper shaker.
When you try to shower at 7 o’clock in the morning there is no water coming out of the hot water pipe, you’ll find out later in the day that they have it turned off and you have to ask for it to be on the next morning.
The staff are pleasant and helpful, though they can only work with what they’ve got.
I won’t be staying there next year.

Leisure Self

6/10

Pleasant

17 May 2025

Eric

Very average room but clean enough. Poor quality mattress and the shower had no pressure at all.

Business Self

4/10

Poor

17 Feb 2025

Warren

They turned the water off without informing the guests

Leisure Self

6/10

Pleasant

05 Jan 2025

Anja

Run down Motel right at New England Hwy. Pool closed. It was good for us and cheap.

4/10

Poor

24 Dec 2024

William

Old smelt of mould

2/10

Poor

22 Dec 2024

Hollie

Photos of this property were obviously taken 10 years ago! So run down. I’ve stayed in many motels all over the country/world and this would have to be the worst place we’ve ever stayed.
There were hairs on the pillows. My kids complained of being able to feel what felt like dirt at the end of the bed.
The door between main bedroom and kids bedroom didn’t close! Bathroom doors didn’t close and looked so dirty!
I don’t think floor had been mopped between stays! No soap supplied!
No room key given! Just a written key code on a post it note!
Seriously don’t know how this place is still running!
Save your money or spend $30 more and stay elsewhere!

Leisure Family

2/10

Poor

07 Dec 2024

Bradley

couldn't pay me to stay there again, my door code expired a day before I was due to check out. No staff were in the office or around the motel, no one answered phone after 6 hours of being locked out I had to call a lock smith to break into the room for me, left voice mails and a personal message, no one contacted me after I left to tried to make anything right

Business Self

4/10

Poor

02 Dec 2024

Mark

Property is very old and unkept. It is falling apart. Room smelt like cigarettes. Will not go back

6/10

Pleasant

01 Nov 2024

Allan

Budget accommodation at reasonable price

Rooms out the back are decent 3-star standard, with signs of wear and tear but clean and functional. Front of building looks very rundown and cannot comment on these rooms. Owner was very helpful.

Self

8/10

Excellent

03 Oct 2024

Pamela

Nice grape vine

2/10

Poor

29 Sep 2024

Antoinette

This would be my in my top 3 of worst motels ever stayed in. We were allocated room 15 after our room 1 was not ready at 2.45pm at check in.
The room was grubby, dusty and in dire need of renovation. The bathroom ceiling mouldy. Curtains ill-fitting and torn in places. I have photos to back up my assessment. Never again.

Leisure Partner

6/10

Pleasant

26 Sep 2024

Peter

Cleanliness and bed was nice

Leisure Family

4/10

Poor

24 Sep 2024

Peter

It is old and run down and is clearly not being maintained by the owners.

Business Self

8/10

Excellent

17 Sep 2024

Jarrad

Property close to services and staff were very friendly and helpful

Leisure Self

10/10

Exceptional

05 Sep 2024

Tracey

Comfortable, clean

2/10

Poor

09 Aug 2024

Peter Anthony

Peeling paint in the room.
Outside facade and door were filthy.
Traffic noise from the nearby road was very loud.

Leisure

8/10

Excellent

06 Jul 2024

Graeme

Located on the main street but towards the southern end of town. Exterior of the property could use some attention (tidy up). No frills but a comfortable night's stay.

Leisure Family

6/10

Pleasant

04 Jul 2024

Ray

Some necessary updates were done to the room but more needs to be done to justify the price. Grounds were terrible.

Leisure Family

2/10

Poor

09 Jun 2024

Alyson

The property is very run down and in need of major renovations. Dust and cobwebs all over the walls mould in the bathroom. A bed that needed to be thrown out years ago. When you layes down blood rushed to your head and one side of the mattress completely lacked any support at all.
The hot water failed, it was like all the rooms are connected from water pressure prespective because I was halfway through my shower when I lost all hot water pressure. Not enjoyable trying to wash the soap off with a dribble of water. Walls very thin, people in joining room left there TV of all night so that was all you could hear when trying to sleep
The worst part however was thst our room door would not lock. They have keypad locking system but once we opened the door it would not lock, solution was to just use the chain on the door. No matter what the owner tried it wouldn't lock.
While the owner was pleasant on the phone and answered all my calls it was all the other things that made thia worst place I have ever stayed and I would not recommend anyone stay here.

Leisure Partner

2/10

Poor

03 Jun 2024

Paul

I arrived at 5.30. I thought it was a disused motel. No one at reception. Poor lighting.

Texted reception. They told me to go to Room 15. It was pitch black. There was only one car - a Ute next to my room out the back. Wolf Creek vibes.

I asked for room out the front. They said the rooms were dirty but said I could have room 9. The pin didn't work.

I asked for a refund. They said okay. But I got charged. Currently arguing with them.

Stay wide clear unless you're a movie producer looking for a serial killer's hunting ground. This is just the place for you.

2/10

Poor

31 May 2024

WARREN

Old fashion through the wall air con too loud to sleep, when hot shower turned on water flowed through the wall tiles & down the bathroom floor, power point in bathroom did not work, for elect. use power board on bed table.I can't believe this room would be let out in this condition.

Leisure Partner

2/10

Poor

31 May 2024

Sal

Incredibly shabby and aircon in dire need of repair. Bathroom revolting. Only one PowerPoint with extension. Only one bedside lamp. On the upside we didn’t get bedbugs!

Leisure Partner

2/10

Poor

22 May 2024

Wayne

The rooms are very old and out dated
You can’t adjust the aircon unit
It smells of mould
The bed was terrible
The pictures on wotif need to be updated
Never again

Leisure Partner

8/10

Excellent

20 May 2024

vicki

Clean but very old and in need of a renovation

Leisure Self

6/10

Pleasant

17 May 2024

WENDY

Cheap motel. Room was ok but nothing else.

Business Self

10/10

Exceptional

05 May 2024

Geoff

Excellent service, very neat refurbished motel, good facilities

Business_and_leisure Self

4/10

Poor

03 May 2024

Nelly

The only positive comment I can give during check in at this motel was the girl at the reception counter was super Nice.

Leisure Partner

10/10

Exceptional

03 May 2024

Amanda

Quick easy check in

Leisure Self

6/10

Pleasant

27 Apr 2024

Shell

We stayed out the back which was peaceful, and private, the girl on the front desk was lovely, it just needs a good clean and updated and it would be a great awesome motel.

Leisure Friends

4/10

Poor

19 Apr 2024

Lynn

I would not recommend the property at all it was crawling with cockroaches I used a tin of spray to kill them they were up the wall in the toilet and all over where the toaster cutlery were and crawling over the floor

Leisure Partner

8/10

Excellent

08 Apr 2024

John

Mould on ceiling over shower towel rail just hanging lights over the bed don’t work one hanging of the wall old units need revamping have been let go can hardly see the sign at night entrance blocked had to use a unlit entrance sorry having travelled and stayed in motels for years this I
believe would be the worst went to office at 8 pm to check out no lights no one there so we left

Leisure Partner

8/10

Excellent

29 Mar 2024

Lad

Friendly service

10/10

Exceptional

12 Mar 2024

Gayantha

Great reception welcome.

Business Self

8/10

Excellent

10 Feb 2024

Larry

Pet friendly. Needs wifi.

Leisure Pet

4/10

Poor

10 Feb 2024

Christopher

It was very rundown and room smelt bad

2/10

Poor

02 Feb 2024

DARRYL

The motel is old and outdated. No facilities on property ie WiFi, bathroom taps miss labeled and shower screen missing panel so water goes everywhere

Business Family

6/10

Pleasant

29 Jan 2024

Leanne

Garden and pool area were overgrown and unkempt, very unappealing from the street. Room was basic but clean. Aircon was not great. Wi-fi was dreadful

Leisure Partner

4/10

Poor

26 Dec 2023

Gerard

Motel run-down and very out-dated, could use a good tidy up and face lift.

Leisure

8/10

Excellent

21 Dec 2023

Gary

Good budget accommodation and friendly staff

Leisure Self

10/10

Exceptional

03 Dec 2023

Glenn

Very tidy convenient motel easy to find and assesable.. close to shops ..

Leisure Family

10/10

Exceptional

24 Nov 2023

Steve

I just found the unit was very clean and tidy.

Everything i needed was in place, I never worked out the proper use of the TV but I watched free to air and went to sleep. I could have made an effort and used all streaming services available.
Excellent property and value for money

Business

8/10

Excellent

11 Nov 2023

Julie

Wayfairer Motel is value for money.

Leisure Self

8/10

Excellent

28 Oct 2023

Bob

Quite a few of the tap washers need changing as the constant drip and water noise was quite evident in the quiet of the night. Loved waking up to birdsong from the golf course each morning.

Leisure Partner

6/10

Pleasant

28 Oct 2023

Elise

Our check-in expert was woeful. We arrived at 2:15pm, at the start of check-in time, to find the reception door locked, no one in attendance and a no vacancy sign up. We were booked in so the no vacancy sign wasn’t concerning but we needed to book in as quickly as possible because we needed to be at a funeral and we were already late due to unforeseen road works.
I rang to contact number from the website, because there was no number displayed at the reception door and received a ‘this mailbox is full’ response so I couldn’t even leave a message. Eventually my husband walked around the back of the building and found someone in the backyard and asked them to open up for us! They were apologetic, but we shouldn’t have had to go to that extent to be able to register.

Leisure Partner

4/10

Poor

30 Sep 2023

Helen

Booked to stay somewhere with a pool and the pool was dirty and the area overgrown. My family was very disappointed.

Leisure Family

6/10

Pleasant

27 Aug 2023

Patrick

The front desk closed at 6pm on Friday and I was given a code over the phone from a woman, without giving much the detail where it was to be used. Luckily, there was an after hour mobile number that I could call. The lady owner told me to use the code on the digital lock at my room after she told me so.
I was charged twice on that day, but got a refund a week after. The owner was very helpful and friendly.
The positive is that it is quite quiet inside room although it is situated alongside the highway. I couldn't hear heavy vehicles go past. It is also very convenient to find places to eat, e.g. KFC, \"Maccas\", Chinese (closed after 9pm).
One big negative is that the room did smell a little, probably from someone with body odour. They should have used air freshener when cleaning up their rooms.

Leisure Self

4/10

Poor

24 Aug 2023

Narelle

It is very old and outdated. Don’t see the staff. You are given a door code before you arrive. Needs a lot of work.

Leisure Partner

8/10

Excellent

12 Aug 2023

Matt

L

6/10

Pleasant

13 Jul 2023

David

Cheap n cheerful

Business Self

4/10

Poor

09 Jul 2023

Dallas

Looks and is very tired.. power points hanging out of wall bathroom needs complete redo shower front office should have told us what we would be getting as in condition and appearance of room .

Leisure Partner

8/10

Excellent

18 Jun 2023

Christina

Warm water in the shower for about 1 minute then only cold. Linen was thin. Room was clean and basic service eg kettle etc were in good condition. Cheaply priced if you just want to check in, sleep and check out. Would be pretty in spring.

Leisure Family_with_children

2/10

Poor

16 May 2023

Christy

No Hot water, $10 to do laundry, needs maintenance

Partner

2/10

Poor

12 May 2023

Meldi

Firstly, it was clean, but don't stay here unless you're prepared to have a cold shower in the morning.
This place is very poorly maintained: the fake wooden shelf the fridge is on is all chipped. The frame of the photo above the bed is flaking and the curtains are hanging off the rods. The bed is lumpy and the towels are thin and old. Potholes on the tarmac and cobwebs in the main office. No blankets in the room though the woman was very helpful when I asked for one and gave me 2.

Business Self

6/10

Pleasant

07 May 2023

Vicki

Disappointing

Leisure Self

8/10

Excellent

04 May 2023

Ross

Sound stay in Muswellbrook

Wayfarer is a basic motel, but fine for an overnight stay in Muswellbrook. Room size was fine for myself, and comfortable stay. Fridge and microwave was handy

Business

4/10

Poor

02 May 2023

Michael

Old and in poor condition, area was untidy, curtains had moth holes all over them, towels were that old they were paper thin, chip board supporting fridge in poor condition, the entry into/out of Wayfarers is damn dangerous.

Business_and_leisure Partner

2/10

Poor

30 Apr 2023

Saadat

This place was revolting. The door wouldnt lock so we had to take our bags out everytime.

There was no hot water and we stayed there for more than 2 weeks.

There were cockroaches everywhere.

Motel manager didnt seem to care at all and didnt solve any issues.

Business

2/10

Poor

25 Apr 2023

Brett

No hot water , toilet didnt work , no towels , no cleaner

Business

8/10

Excellent

11 Mar 2023

Daniel

Clean room, good location

Business Self

8/10

Excellent

26 Feb 2023

John

The pool was closed I don’t know why

Leisure Self

4/10

Poor

16 Feb 2023

Helen

Have stayed many times before but motel has really gone downhill pool was green, no hot water in shower and the behaviour of guests (workmen) staying in motel was not great
We were kept awake by them drinking and partying until 1:30am
They were banging on our motel room door

2/10

Poor

08 Feb 2023

Thomas

The pics look 4 star, the room did not warrant 1 star cockeroaches were everywhere, on the bed in very old cupboard that had the cups etc,my wife thought they were in her hair during the night.So you can imagine how well we slept

Leisure Partner

6/10

Pleasant

08 Jan 2023

Heather

I recommend reading the fine print which says to contact them for checkin details before arrival or you might find yourself unable to checkin. Reception was unattended when we arrived and the phone rang out. There was a note on the door saying they'd be back at 3.30 but it was closer to 4pm.

Leisure Partner

4/10

Poor

04 Jan 2023

Cindy

This property was nothing like the pictures in the advert. The pool was green, there were old breadcrumbs in the food area. The images showed the other side with nice timber doors and tidy garden area, overlooking the Golf course, but the side we stayed on needed a great deal of TLC and maintenance.

Leisure Family

6/10

Pleasant

27 Nov 2022

Verified traveler

The shower walls had not been cleaned as brown scum on them, could scrape the scum off with my nail.. it was gross.. mould in the corners and in the grout of shower walls. .
Only had one bathroom towel between two people as it was a booking for two adults.
The Bar fridge did not work as their was no plug or power point, had to throw out cold items the following morning.
The Queen Bed dipped into the middle, slept on the edge of far side and held onto mattress so I did not roll into my partner each time I moved.

Only worth 2.5 Stars ⭐️

Leisure

4/10

Poor

16 Nov 2022

Amanda

Bed saggy, fire alarm hanging from ceiling

Business_and_leisure Partner

6/10

Pleasant

29 Oct 2022

Gail

Very happy with room but text messages very confusing and given wrong pincode. Except for confusion very happy overall, room cleanliness and condition great

Leisure Partner

10/10

Exceptional

28 Oct 2022

Anthony

Great Value for what you get.
Will stay there again

Business

4/10

Poor

11 Oct 2022

Mark

The place was a Resort......Last resort....it was the only room available for 50KM due to a rail closedown. The room faced the New England HWY so was noisy with traffic. The complex apparently run out of gas so there was no hot water after working a 12hr shift in the rain. The mattresses are so cheap it felt like the springs were going to bite you....probably wont stay here again even as a last resort.

Business

8/10

Excellent

01 Oct 2022

Jason

Peaceful relaxing stay thankyou to the management of wayfarer hotel it was a lovely experience simple and thoroughly enjoyable i will be back

Leisure Partner

6/10

Pleasant

26 Sep 2022

Babbette

There was no hot water in the vanity area.hard to remove false teeth in cold water

Business Partner

10/10

Exceptional

29 May 2022

Mark

Very comfortable

Business Self

4/10

Poor

20 May 2022

Tim

The reception lady was pleasant and helpful. Besides that we didn't have a very good experience there. It's located on a main busy highway so there's noise from cars and trucks all night, theres no comfortable chairs to watch tv and there was a smell. The furniture is very old, and there was a drip in the shower and floors were dirty The price is not great value. Pictures show the newer buiding out the back facing the golf course. But it's more likely you will get the dodgy rooms facing the HWY. I recommend you stay at St elsewheres.

Leisure Partner

2/10

Poor

19 Apr 2022

Janet

Manager was extremely rude when i asked to see a, hopefully, better room. The better room was a family room with unmade bunk beds, just as smelly as the first. He actually yelled at me when i asked where are the rooms that appear online and told me to take it up with my booking agent, not his problem.

Business_and_leisure Self

6/10

Pleasant

15 Apr 2022

Donna

Quiet spot, great place to sleep for one night. The toilet dripped all night, bathroom door didnt shut properly. Stains on the bedspread.

Leisure Friends

4/10

Poor

07 Apr 2022

Stephen

The locks didn't work. The outside was unkempt.The exterior wasn't lit. The room was small. The bathroom was very different, a series of cubicles.

Leisure Partner

4/10

Poor

30 Mar 2022

Anne

Pool was closed.
Motel is really tired both inside rooms and outdoors.
Front door of unit was grubby with dirt.
Really drab.

Leisure Partner

8/10

Excellent

04 Mar 2022

Verified traveler

Muswellbrook stay

Very nice. Nice hospitality.

8/10

Excellent

06 Feb 2022

Leanne

Was everything we needed. But Coffee cups are very small, remote for tv had flat batteries but overall very happy

Leisure Family

4/10

Poor

03 Jun 2021

Judy

BED WAS UP AGAINST A WALL
THE LOCATION IS NOT GOOD OUT
NO CARPET FLOOR WAS COLD

Friends_and_family Family

6/10

Pleasant

16 Nov 2020

Verified traveler

Stayed once, that’s enough

While I understand COVID has had a huge impact on hotel operators, and I try very hard in reviews to be fair, this hotel was very run down and I was disappointed the entire stay.

I stayed 2 nights and there were so many things wrong.

1. A note was in the room saying due to COVID the rooms wouldn’t be serviced (not an issue, totally get it) and to fill in a form provided to get more towels milk etc which we did and we never got them.
2. We had to go and buy milk and tea bags to get us through
3. Buying milk was pointless because the bar fridge is broken and no matter what you set the temp at it just freezes everything inside
4. 2 towels between 2 women for 2 nights makes no sense
5. Hot weekend and the pool is only open Monday-Friday
6. Pillows were terrible. I had to go and buy one so I could sleep properly
7. Rooms were old no dark
8. Hotel area was very run down, cleaning up the landscaping would help with appeal
9. Showers not appealing and very hard to get the soap out of dispenser
All in all I wouldn’t stay here again. I think some minor upgrades would go a long way

Friends_and_family Friends

8/10

Excellent

18 Jul 2020

Verified traveler

the hotel was clean and staff were helpful it was in the perfect location for our stay

2/10

Poor

04 Mar 2020

Noel

Didn’t even answer the phone

Didn’t ring up befor 9 pm when I was traveling. So I missed out couldn’t get into my room when I arrived at 10pm

Friends_and_family Family

2/10

Poor

03 Feb 2020

Verified traveler

The aircon would not work and it was dirty. Room was not clean. There was roachers on the wall. So we did not stay.

Friends_and_family Family

4/10

Poor

19 Nov 2019

WearyTraveler

Never staying here again. Couldn’t get the key system to my room to work, so the staff made me feel stupid in front of other guests. Very unprofessional.
Room was claustrophobic. Very small and no room to move.
On a plus, the bed was very comfortable.

Business Self

4/10

Poor

19 Oct 2019

Strobo

Didn't realise that the motel was frequented by a large number of mine workers, who seemed to be enjoying their late night drunken arguments outside nearby rooms. Hard to get a full nights sleep.

Friends_and_family Family

8/10

Excellent

17 Oct 2019

Verified traveler

It was great for what i needed smashed me ex in the room all night had a fantastic time

Leisure Self

4/10

Poor

11 Sep 2019

Verified traveler

The bed linen wasn't matching and needed updating, the Doona cover was brought in 1980 approx and the mattress in 1970. definitely needs some tlc, the bathroom was clean and tidy so that was a plus. You get what you pay for

Friends_and_family Partner

4/10

Poor

10 Sep 2019

Verified traveler

It was not what we expected. The aircon did not heat, there was no breakfast available. The whole property was run down. We only went because Musswellbrook was booked out.

Friends_and_family Partner

8/10

Excellent

24 Aug 2019

Verified traveler

Excellent staff outfitted inside surprisingly good standard

10/10

Exceptional

31 Jul 2019

Verified traveler

Friendly lady at reception. Comfortable room. Nice and quiet at night. Slept soundly and will stay there next time.

Business_and_leisure Self

8/10

Excellent

28 Jul 2019

Stephan

An easy and accommodating stay

Perfect stay for what I needed. Service helpful, room accommodating. Price was a on the lower side probably due to the location to the road and some occasional traffic. But it worked for me

6/10

Pleasant

03 Jun 2019

anonymous

looked better in the pictures,very small rooms and barbecue area wasnt too clean or inviting.room was comfortable and clean.

Business_and_leisure Family