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Hotel Noorjahan Grand

Sylhet · Bangladesh

RITZ TOWER WAVES, 1 DARGAH GATEView location

7.6/10Very good92 Reviews
Cleanliness7.2/107.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.0/107.0
Neighborhood8.4/108.4
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Noorjahan Grand

The 5-star Hotel Noorjahan Grand offers comfort and convenience whether you're on business or holiday in Sylhet. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Hotel Noorjahan Grand.

Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, clothes rack, free welcome drink, linens. Entertain the hotel's recreational facilities, including fitness center.

Hotel Noorjahan Grand is an excellent choice from which to explore Sylhet or to simply relax and rejuvenate.

Read more about this hotelShow less

Located in Sylhet, Hotel Noorjahan Grand is a 4-minute walk from Shrine of Hazrat Shah Jalal and a 2-minute drive from Keane Bridge. This hotel is 1.2 mi (1.9 km) from Shahi Eidgah and 4.3 mi (7 km) from Shahjalal University of Science and Technology.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 6:00 PM.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Shrine of Hazrat Shah Jalal 0.3 km / 0.2 mi
Shahi Eidgah 1.5 km / 0.9 mi
Osmani Museum 1.5 km / 1 mi
Keane Bridge 1.8 km / 1.1 mi
Shahjalal University of Science and Technology 4.7 km / 2.9 mi
Adventure World 8.2 km / 5.1 mi
Hazrat Shah Paran (R) Mazar Sharif 8.6 km / 5.3 mi
Dream Land 10.7 km / 6.6 mi
Lalakhal 49.8 km / 30.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 18 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Business centre
  • TV lounge
  • Breakfast
  • Snacks
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN EXECUTIVE CITY VIEWTWIN • EXECUTIVE CITY VIEWTWN.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Noorjahan Grand

    TWIN EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND AccessibleSUITE • GRAND AccessibleSUI.GD-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Noorjahan Grand

    SUITE GRAND Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Noorjahan Grand

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Noorjahan Grand

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Noorjahan Grand

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    DOUBLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Noorjahan Grand

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Noorjahan Grand

7.6
Very good
92 Reviews
Cleanliness
7.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.0 /10
Neighborhood
8.4 /10
Amenities
7.2 /10
50 reviews shown
8/10
Excellent
18 Jul 2026
Mohammed
Very good experience nice clean hotel very helpful staff will use again
Self
10/10
Exceptional
29 Jun 2026
Mohbubur
I had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff were friendly, welcoming, and always ready to help with a smile. The breakfast was fresh and delicious, with a reasonable variety of options. Overall, the hotel provided excellent service and great value for money. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and enjoyable experience.
Partner
8/10
Excellent
26 May 2026
Abdul
From the price point everything was good.
But they didn’t allow me to use my camera at their rooftop. Which is really absurd. Doesn’t make any sense.
Friends
4/10
Poor
18 May 2026
Imtiaz Imam
The staff were really nice,the amenities were perfect too.The location is really good for going around anywhere in the town.The only problem with my stay was that some kind of renovation was going on because of which there was a lot of noise outside my room.I let the receptionist know about it and he said he’s gonna look into it and let me know as I wasn’t able to sleep but he didn’t get back to me after that.Otherwise property wise It was really good and the staff were actually very nice too except the receptionist.
Self
6/10
Pleasant
22 Apr 2026
Bador
Breakfast is good and restaurant
Friends_and_family Family
2/10
Poor
27 Feb 2026
Monsur
Room is not clean properly and some bad smell.
Partner
2/10
Poor
20 Feb 2026
Saiful
The property is outdated and not well maintained. Cleanliness was poor, with an odour throughout the building , the service was disappointing. The manager, Chandra Das, and the duty desk manager, Shofi (Shofique), behaved unprofessionally and were not truthful when addressing issues. This experience did not meet basic service standards. Avoid.
10/10
Exceptional
12 Jan 2026
Jamirul
Gym was well equipment. Room is clean
Everything better
Leisure Friends
10/10
Exceptional
10 Jan 2026
Jamirul
good
10/10
Exceptional
05 Jan 2026
Jamirul
Good staff
10/10
Exceptional
01 Jan 2026
Shahed
Very nice
Family
10/10
Exceptional
30 Dec 2025
Md Mahadi
Nic
Friends_and_family Friends
6/10
Pleasant
29 Nov 2025
Jelani
Room Was ok considering the price very worn out.
The gym excellent.
The roof top pool and view amazing.
Breakfast was very basic.
Leisure Self
6/10
Pleasant
27 Nov 2025
Tufael
I had to wait almost an half to chexk in after the check-in time only to find that room was not fully ready. I had to call three times for the towels to be sent to the room. The room key card also did not work. Had to have that reset.
Friends_and_family Family
8/10
Excellent
23 Nov 2025
Abdul
It was good
Partner
10/10
Exceptional
28 Oct 2025
DEWAN
Good
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Mohammad
everything was good
Leisure Family
2/10
Poor
15 Jun 2025
MAHBUB
Very unprofessional staff . Will not recommend !
Leisure Self
6/10
Pleasant
28 May 2025
Ruman
Gym who work for front desk so bad behavior!!!
Leisure Partner
4/10
Poor
20 May 2025
Doreen
Overhyped place and they falsely advertise rooms on other websites. My experience was not so great. Staff was attentive to our needs however the rooms are not up to par. They advertise king bed for premium double rooms on their website and charge more for those than executive room. But when I checked in, I was told all their rooms have queen beds except for Grand suite room. One of my rooms had dirty stained carpets and no general amenities provided for some of our rooms.
Leisure Family
8/10
Excellent
02 Mar 2025
sondu
Hotels is ok. Good location but can be little noises. Hotel need updating with decorating.
Business_and_leisure Self
8/10
Excellent
11 Feb 2025
Syeed

Sylhet business stay

Check in was smooth. There was a minor issue with the room which was resolved very quickly and efficiently. GRM Mr Rony Hasan was very helpful and there was no issue thereafter. The hotel could do with some renovation but the staff were always cleaning, friendly and willing to assist whenever we saw them. Catering manager Mr Noyon was brilliant in looking after us. Food at the breakfast and the Antalya restaurant was delicious in particular the Pad Thai! I would highly recommend a stay at Noorjahan.
Self
4/10
Poor
03 Feb 2025
Verified traveler

Make sure you get the right room!



I recently stayed at Noor Jahan Grand in Sylhet, and unfortunately, my experience was not pleasant. I had booked a Premium Deluxe room through Hotels.com, but upon check-in, the receptionist initially gave me a Deluxe Double, which was much smaller than what I had reserved. After pointing this out, they changed my room, but the issues did not end there.

The cleanliness of the room was below standard. The toilet was not properly cleaned, and it was evident that the cushion covers and cushions had not been washed after previous use, as there were visible stains. This was quite disappointing, especially for a hotel that markets itself as a premium option.

Overall, the service and cleanliness did not meet my expectations, and I would not recommend this hotel unless they improve their standards.

Partner
8/10
Excellent
21 Jan 2025
Siraze
Great location and friendly stuff.
Leisure Family
6/10
Pleasant
18 Jan 2025
Babu
The Room was dirty and nasty also very bad door lock.
I stayed 3 days they never changed the bad sheet.
Family_with_children
6/10
Pleasant
06 Jan 2025
Mohammed Abu

Good for its location and friendly staff

Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat.
Friends_and_family Family
8/10
Excellent
01 Jan 2025
Verified traveler
Central location and very affordable.
Breakfast is not great and is the same everyday.
Hotel is abit outdated but comfortable and spacious rooms.

Thank you Shumon and Shuhag (sorry if name is wrong) for great service. Cleaned room and provided extra towels etc when needed.
Friends_and_family Family
8/10
Excellent
01 Jan 2025
Abu

Recommended

Hotel itself is a little out dated but in the heart of syhlet city.

Good roof top restaurent.
Spacious room and very helpful staff. Booked 2 rooms (609 and 612 i think) Shumon and Shuhag were bery friendly and helpful when we needed something. Cleaned the room well.

Hotel is within good budget.
Friends_and_family Family
4/10
Poor
26 Nov 2024
Hazi
Not good
Leisure Family
6/10
Pleasant
13 Oct 2024
Hameem
Good facilities.
Food was not nice and the WiFi was poor.
Leisure Partner
4/10
Poor
23 Sep 2024
Verified traveler
Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour.
Friends_and_family Family
6/10
Pleasant
28 Aug 2024
Rafi
Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves)

During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking.
Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times.
There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done!
Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers.
Food was really nice, loved the breakfast options!!
The pool and skyline view were exceptions in my opinion.
Can see that this hotel is on its way up to being really good but still improvements required.
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Jahanara
We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Business_and_leisure Family
4/10
Poor
25 Jun 2024
Md
Little bit good
Leisure Family
10/10
Exceptional
30 Apr 2024
Ahmed
I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others.

I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
Self
2/10
Poor
23 Jan 2024
Bibash
This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay.
Floor Staff was very friendly and helpful.
Business_and_leisure
8/10
Excellent
12 Nov 2023
Mohammed Abu

Enjoyable hotel with great service

We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.
Friends_and_family Family
6/10
Pleasant
14 Aug 2023
Md Gias
As mentioned in ratings.. Decent but not grand.
Leisure Friends
8/10
Excellent
13 Aug 2023
Motaher
Was a great location
Staff were very helpful
10/10
Exceptional
20 Mar 2023
Leonard

Great experience and very enjoyable!

Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good.
Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
Self
8/10
Excellent
12 Mar 2023
Rayah
the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay.
Leisure Family
10/10
Exceptional
21 May 2022
Rumi

Impressive service.

My overall experience was excellent. I would like to thank the hotel staff on their impeccable service. They were professional, friendly and personal in their approach especially Mamun (captain bell boy) A Sultana and the reception staff. The security person at the main door was always helpful. Overall the staff were 5*.
Self
4/10
Poor
27 Apr 2022
Nurul

...think TWICE before selecting...

My REVIEW will effects the guests who stayed untill 2021 . I stayed in 2021...and once I checked in this time... everything feels different...later I found out... MANAGEMENT has been changed . 2 points in here...NOT CLEAN and FOOD'S conditions simply UNEXCEPTIONABLE . I personally exchanged my point of views with reception and restaurant staffs...they all agreed and point theirs fingers towards NEW MANAGEMENT.
Business
2/10
Poor
29 Mar 2022
Aktar
terrible!
Business Partner
10/10
Exceptional
20 Mar 2022
Esther
The rooftop restaurant is really excellent, the staff and service were really great and the location is good.
Business_and_leisure Friends
4/10
Poor
05 Feb 2022
James

Knock knock

Not very professional.
At 11:30 pm there was knocking on my door. It was house keeping with a gift of potato chips and fruit. No smile in the restaurant, didn’t feel welcome
Self
2/10
Poor
08 Jan 2022
Ahmad
Very poor room condition and also bad smell
Business Self
8/10
Excellent
26 Oct 2021
A J Mannan

Good comfort for short stay

Good comfort for an overnight stay. Breakfast had good variety and was very clean.
Friends_and_family Family
10/10
Exceptional
03 May 2021
abu

The best hotel in Sylhet!!!

I had a wonderful time at the hotel. The room was very clean, furniture's were excellent. Plugs, switches, hot water, electrics - all worked.

Breakfast was fantastic. But the best of all are some of their staff. I would like to mention two by name - Sadya at the reception was so kind and helpful. The GM was very friendy and professional and the biggest asset of the Hotel. I have recommended Noorjahan Hotel to all my friends and family. Even the the owner Dr Ahmed was very friendly and took time out to talk to guests.

Friends_and_family Family
8/10
Excellent
12 Apr 2021
Nurul

Simply BOOK...get there...and ENJOY !

It's all about the QUALITY !
Business

Location & surroundings

Hotel Noorjahan Grand
RITZ TOWER WAVES, 1 DARGAH GATE, Sylhet, Bangladesh

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Hotel Noorjahan Grand

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