Grand Sylhet Hotel & Resort

6/10

Pleasant

24 Feb 2026

Misbahul

Lovely hotel. I found them charging for sauna steam rooms for in house guests quite repulsive .

Self

8/10

Excellent

07 Feb 2026

Askir

Staff were good air con in room very noisy carpets were dirty in lobby worn chairs in lobby windows were dirty need to update lot of furnishing specially carpets on corridors of room floors upto 7 floor

Business_and_leisure Partner

10/10

Exceptional

05 Feb 2026

Zarif

everyone was very friendly and well trained. would stay again

Leisure Family

10/10

Exceptional

17 Jan 2026

Wahid

Staff was polite, professional, and exceptionally attentive to customer needs. Rooms were clean, bathroom had wall to wall marble, but the carpet should be replaced. Hotel paid breakfast buffet was unmatched compared any hotels in the world. Living in the USA for 46 years, and traveling all over the world, I have never come across such varieties of breakfast food ever.

10/10

Exceptional

08 Jan 2026

Hussain

Great hotel, convenient as its a 5min drive to the airport. Clean and staff are friendly

10/10

Exceptional

23 Dec 2025

Fabian

Rooms are extremely clean, staff are very helpful. Overall a good experience. Will recommend to anyone looking for hassle free environment and a relaxing stay.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Shafique

Room was very clean, staff were very polite and efficient. Breakfast had variety of choices and very tasty.

Partner

10/10

Exceptional

13 Dec 2025

Ahaduz

Everything was excellent, thank you for a comfortable stay.

Self

6/10

Pleasant

07 Dec 2025

zubair

it was okay.

Business Self

10/10

Exceptional

22 Nov 2025

Suweb

Room was clean and spacious. Hotel staff very friendly and was really impressed with the cleanliness of the hotel. Will definitely be returning back.

Self

10/10

Exceptional

13 Nov 2025

Shaheb

I thoroughly enjoyed my stay at the Grand Sylhet Hotel. The staff were very courteous, always greeting me with a smile and eager to assist with any request. The room was exceptionally clean and well-maintained, offering a comfortable and relaxing atmosphere. The hotel itself felt very modern, with stylish décor, excellent facilities, and a welcoming ambience throughout.

Breakfast offered a wide variety of options, all fresh and beautifully presented. The restaurant service was attentive, and the food was delicious. The leisure facilities, including the pool and gym, were spotless and well-equipped, making my stay even more enjoyable.

Overall, I was impressed by the high standard of service and attention to detail. I would gladly recommend the Grand Sylhet Hotel to anyone looking for a luxurious and pleasant stay, and I look forward to returning in the future.

Business Self

10/10

Exceptional

01 Nov 2025

Rebin

It’s a very nice hotel. The food and buffet are a little expensive. If you book a room for 3 people, breakfast is only for two people. They should say this on room booking details. They had a wedding expo going on and staff were too busy attending to this and not their own guests in the hotel. It took us over 30 minutes to get in and park. Had to go and speak to the people at the gate then they finally let us in. No smiles on staffs faces especially in the restaurants and buffet area. If you are one of the best hotels don’t just act like it because of amenities. Behave like it as well. Service is a lot to be desired for.

Leisure Family

10/10

Exceptional

10 Oct 2025

Sheikh

We absolutely loved the staff at this hotel. The hotel itself is a reasonable place with decent facilities, but what really makes this place great is the staff. From the manager Robin to the security, we felt like they gave all guests VIP treatment. They were fantastic about giving advice and support when required. The front desk staff were particularly supportive. I even joked that I wish I could take the staff for my businesses! Good luck and if we ever come back to this beautiful part of the world again Sylhet will be top choice.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Mohammed

Great hotel, away from the city centre

Friendly, professional staff.
Nice swimming pool.
Great delicious breakfast.
Close to the airport, but a taxi ride of 20 mins from City centre. Not many amenities close by.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Siddikur

Yes it was very relaxing

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Abdul

The breakfast was very good my parents loved it,

Leisure Family

10/10

Exceptional

24 Aug 2025

Md

Great service had an excellent experience.

Leisure Family

10/10

Exceptional

17 Aug 2025

Forid

10/10

The stay was amazing very nice staff and very clean, delicious food and nice hotel

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Muhammed Abdul

Best Hotel

One of the best 5* hotel in Sylhet with excellent service staff are brilliant
Good facilities

Partner

10/10

Exceptional

10 Aug 2025

Muhammed Abdul

Best

GrandSylhet is very nice hotel with excellent service also the staff are very good

Friends_and_family Friends

10/10

Exceptional

19 Jul 2025

Verified traveler

Just one word “amazing”

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Verified traveler

Great all round experience

Great service. Very clean. Comfortable beds. My kids were happy.

Friends_and_family Family

8/10

Excellent

30 May 2025

shahed

Away from the hustle and bussle but close enough to get to it when desired.

Business Self

10/10

Exceptional

29 May 2025

Leonard

Another excellent stay at the Grand Sylhet!

Have stayed at GSHR in several occasions and always received excellent service and proved another great experiment in all respects. Comfort, location, staff friendliness and facilities are excellent and
the Hotel makes genuine effort to make guests feel valued even in the smallest way- lovely to have couple of small chocolates nicely presented and left in my room each day😊
Checkin/ checkout efficient and well organised as was the complimentary transport to and from the airport. All much appreciated and I look forward to my next stay!

Business

10/10

Exceptional

23 Feb 2025

Abdul

More activities and local supermarket shop

4/10

Poor

12 Feb 2025

ATAM

i had high expectation about this resort so called 5 star one. They room that we received was very small, bathroom was not up to date, and amenities were below standard. Breakfast was not good at all other than the omelet. Customer service at the reception was not very friendly. They need to know how to welcome their guests for the hotel because these customers pay for the service not stay free. .

Leisure Family

10/10

Exceptional

01 Jan 2025

MUHAMMAD SALMAN

Everyone must visit!

Absolutely brilliant loved it

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Saiful

The hotel staff are okay, not great, but the hotel itself is good.

Business_and_leisure Friends

6/10

Pleasant

27 Sep 2024

Milad

Nice hotel, no spa facilities or sauna as advertised, which was very disappointing

10/10

Exceptional

28 Feb 2024

SOMA SEGERAN

A must stay place near Syhlet airport

Cozy room

Business

10/10

Exceptional

19 Feb 2024

Verified traveler

Great stay, polite and helpful staff and a good restaurant providing a good breakfast and evening buffet dinner with excellent choices. Room was great.

Self

4/10

Poor

28 Dec 2023

Raushan

Below expectations

The hotel was standard, nothing special. Breakfast was below average, no orange juice, just watermelon which was very diluted. Very disappointed only plus point was its very close to the airport.

Friends_and_family Family

10/10

Exceptional

14 Dec 2023

Emanur

Consistently world class service!

I am a repeat visitor and will continue to be a patron. The staff are so polite, professional, and friendly. And that's everyone. Their buffet is excellent and the food in taste and hygiene matches any 5 star hotel I've stayed in elsewhere in North America and Europe.

Looking forward to my next stay.

Partner

10/10

Exceptional

01 Nov 2023

Muhammed Abdul

It’s one of the best hotel in Sylhet
I recommend everyone to go there and stay very comfortable. Good service good staff, very clean HOTEL

Friends_and_family Friends

10/10

Exceptional

19 Oct 2023

Verified traveler

Lovely Grand Sylhet Resorts Hotel

It was amazing and really enjoyed staying here,even though my event was very short......hotel is very near to Airprot and new

Business

10/10

Exceptional

01 Aug 2023

Motaher

Excellent experience, great place.
Cannot wait to return

10/10

Exceptional

27 Jul 2023

Jahad

Very good

Business

6/10

Pleasant

23 Apr 2023

Muhiuzzaman

Truly a 3.5 star property, even though the lobby is awesome and one of the best I’ve seen in Bangladesh.
Staff is inexperienced and obviously not used to international clientele.

Power failed three times in one night and there was a gap of close to 30 seconds before emergency generator kicked in.

Leisure Family_with_children

10/10

Exceptional

21 Mar 2023

Leonard

Quality experience representing exceptional value

Not my first visited but certainly hotel of choice when in Sylhet. My 1 night stay coincided with Bangladesh/Ireland ODI so visible additional police security but was not intrusive.

Check in, Security and Concierge staff welcoming and informative.

Facilities: Exceptional quality hotel reflected in all areas from entrance foyer through to restaurant, bedroom and roof pool and leisure facilities.

Bedroom: exceptional comfort and relaxing including superb bathroom facilities. Housekeeping standards were high and team were helpful and responsive.

Food/Catering: Very high standard, choice variety and flavours excellent including the dinner buffet.

Staff courteous and efficient throughout and in all roles. As one staff member said - “we can make most things possible to give you our best experience” and I have every confidence that they can!!

In summary - great hotel, great experience, great staff and great value for money😊

Self

10/10

Exceptional

18 Feb 2023

Mahmuda

I liked everything !

Business Self

4/10

Poor

13 Feb 2023

Md Akik

Hotel is nice but they charged me BD 1900 for 4 cans of drinks I understand the BD tax but they overcharged and I just didn’t wanted to argue so I just gave it as it’s not nice for me to argue for a small amount

Leisure Family_with_children

4/10

Poor

05 Dec 2022

Kyis

Clean rooms good looking hotel

Room was clean but they lack services no atm machine no taxi service the in room telephone had no access to service we had to call operator to get the numbers for in room dining etc. we were not allowed to order food from outside and was stuck with food in hotel.

Business