Name: Phong Nha Lake House
Address: Ho Chi Minh Road Hung Trach Phong Nha, ĐỒng HỚi, 00000, VN

10/10

Exceptional

25 Mar 2026

Mark

Nice stay, nice staff. Properties looking a little dated but would visit again.

Family_with_children

10/10

Exceptional

01 Feb 2026

Thanh Minh

Love it.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Kathleen

This hotel truly exceeded our expectations in every way. The surroundings were absolutely breathtaking—peaceful, serene, and perfect for relaxing or enjoying a morning walk, with the lake surrounding

What really made our stay memorable was the outstanding customer service. We accidentally left a game console behind after checking out, and the staff went above and beyond to locate it and arrange to have it safely sent to us in another city. That level of care and thoughtfulness is rare and truly appreciated.

The breakfast was also great, with a good variety of fresh options to start the day. From the scenic location to the warm hospitality, this hotel made us feel truly cared for. Highly recommended for anyone looking for a comfortable stay with a personal touch!

Friends_and_family Family

6/10

Pleasant

18 Apr 2025

Hanh

Excellent location, excellent services. The propery is old & aging.

Leisure Family

10/10

Exceptional

02 Apr 2025

Zoe

Lake House was the perfect place for us to relax and explore the surrounding sights in Phong Nha. We especially enjoyed the beautiful scenery, kayaking on the lake, and renting bicycles to explore the local area. The staff were all really friendly and helpful with booking tours and transport, and we felt very at home during our stay here!

Leisure Partner

8/10

Excellent

24 Feb 2025

Stan

Nice people, good food, beautiful area. Some details to fix: phone didn’t work in room, electrical plug not easily accessible.

Partner

8/10

Excellent

27 Dec 2024

paul

Lovely place clean staff very helpful

Leisure Partner

10/10

Exceptional

25 Aug 2024

Colin

Great place stay, accommodation were great and everyone was so friendly. Would definitely come back!

10/10

Exceptional

30 Dec 2023

Zulfiqar

Great and staff

10/10

Exceptional

23 Jan 2020

Carol

Like coming home!

Once again, this place is like arriving home. Staff are helpful and accommodating always with a smile!
We explored the near by village on Alex’s recommendation via bicycle. We took the HCMT and had a wonderful afternoon. Great scenery!
Food is great and there is lots of it, spa services are up and running and doing well, free breakfast, bicycles and kayaks to explore.
Take a break and treat yourself to this beautiful resort nestled in the Phoung Nha Park.

Friends_and_family Friends

10/10

Exceptional

26 Dec 2019

Cassandra

Tham & Tony are excellent hosts. Property offers lots of things to do. Have cabanas on the lake, you can kayak, swim. Very clean with modern large rooms, private sitting patios, modern bathrooms and excellent staff. Would definitely recommend.

Leisure Friends

10/10

Exceptional

22 Dec 2019

Karen

We enjoyed a beautiful lake view and great staffs.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2019

Mary

Delivered our expectations

Lovely and super accommodating staff! Clean room.

Partner

10/10

Exceptional

30 Mar 2019

Rachel

Best smile and hospitality

We were greeted with a huge smile and genuine kindness. Alec (I think was his name) the front desk concierge was probably the most friendly person I’ve met in Vietnam. He greeted was with a smile and showed us around. The lake house had a wonderful view! Everything was clean and really nice. It was super relaxing stay prior to our cave expedition. Most definitely staying here next time!

Family

10/10

Exceptional

24 Jan 2019

Anita

If you stay anywhere in Phong Nha, stay here!

Beautiful setting and wonderful,friendly staff and owner who spent a time with us chatting and sharing his rice wine. No detail was overlooked, high standard of finish in the accommodation. It’s a shame weather was so bad otherwise we would have tried the kayaking on the lake. They even washed our scooter before we checked out!

Partner

10/10

Exceptional

09 Jan 2019

Jess

We loved Phong Nha Lake house. The staff were so friendly abd helpful. They made you feel like part of the family. We hired a motorbike through the hotel and they guided us to many of the pubs and sites of phong nha. Breakfast was great not one complaint about this hotel. It is not in the townsite but I think this is what makes this place unique

4/10

Poor

26 Dec 2018

Florian

Bad location in main road.

Friendly staff and cheap happy hour beers. Location ist right on the main road with absolutely nothing In waking distance. Food is ok, they seem to focus on western stuff a little too much. Pool and rooms are ok. Location is really not that great.

Partner

10/10

Exceptional

25 Nov 2018

Sharon

Very pleasant staff and beautiful view.

Friends

10/10

Exceptional

08 Nov 2018

Lawvin

Very nice place but far from city.

The Phong Nha lake house is awesome and beautiful. The facilities are very up to date and clean so you feel comfortable. The staff are very nice and helpful and the food in the restaurant is reasonably priced and delicious. Be prepared to bring cash because their machines didn’t work. One thing that was disappointing was that the hotel didn’t offer a deal on taxis, motorbikes or a shuttle service. It’s 7 km from the city and we had to pay an expensive cab to go there and back to grab a drink with friends. I think they should look into some sort of service to make the experience better.

Partner

10/10

Exceptional

19 Oct 2018

Lawvin

Great place to stay for a quiet time.

Our stay at Phong Nha lake house was awesome. The resort is very clean, comfortable and nice and the staff are very helpful and kind. Our room was spacious and clean and overlooked the lake. We used the kayaks in the morning to enjoy the lake and the warm weather. The food in the restaurant is also really good and well priced. Only two things to consider. The machines internet is spotty so the credit card machine did work so make sure you bring enough cash to pay for things. An employee had to drive me to the atm when we were checking out. Second, it’s not near anything so either rent your own motorbike or be prepared to take taxis which are costly.

Partner

10/10

Exceptional

01 Oct 2018

Sandra

Staff are very accommodating at Phong Nha Lake Hou

Phong Nha Lake House felt enormously welcoming. The staff did so much for us and made sure our stay was catering to our needs. It’s out of the main town of Phong Nha so we at at the resort both nights. All the guests mingled and were very friendly sharing their adventures of the day.

Partner

8/10

Excellent

10 Aug 2018

Debbie

Lovely views

We had a very brief stay so can’t give a detailed report but the hotel was perfectly nice for our stay, beds were comfortable and the lake views amazing.

10/10

Exceptional

15 Jul 2018

Verified traveler

Gorgeous hotel on the lake

Staff are beautiful and friendly
Expecaily Alex at the front desk so helpful and polite 🇻🇳

10/10

Exceptional

04 Jul 2018

Hanin

A wonderful experience

My husband and I stayed at Phong Nha Lake House Resort for 8 nights, and had a wonderful time.

The staff and owners were incredibly friendly and talked with us regularly. They were also very helpful in responding to our questions and requests. They helped us modify tours to suit our needs and interests, making is so easy for us to customise our activities. They also made it easy for us to do the kayaking and cycling which was free.

We stayed in a room overlooking the lake. It afforded us with a great view of the lake and beyond, and with opportunities for daily contemplations with nature.

6/10

Pleasant

08 Jun 2018

Sierra

Beautiful setting, over looking the lake. Nice pool , comfortable seating area for meals. Checking in/ check out guys were very friendly . Wait staff not very attentive or helpful and food was not great. Pretty far from city and caves so you need a motor bike but quiet , nice place to relax.

Family

10/10

Exceptional

21 Apr 2018

RB

Very nice lakeside hotel

We had a large quiet room with balcony in a chalet overlooking the lake. Hotel is about 6km from Phong Nha village and bikes are available to ride there. It has pool and large indoor/outdoor sitting/eating area. Meals are good and mixture of eastern & westen cuisine, but menu is not very extensive - they have to be paid for in cash and cannot be put on the bill. Pickup service from Dong Hoi station worked well. Large range of tours of nearby caves available - we chose 1 day Paradise & Phong Nha tour, which was very good. Friendly staff & good laundry service.

10/10

Exceptional

20 Apr 2018

dee

Beautiful location and lovely rooms

Staff were amazing. The bungalow was just beautiful!

10/10

Exceptional

28 Mar 2018

Linda

Restful Oasis in beautiful surroundings

This is a very comfortable hotel with wonderful staff. The guest bungalows with balconies are right on the lake. A pool, kayaks and swimming in the lake, with breathtaking views of the hills. Close to the caves and well organized for tours. Dining inside or alfresco on a covered patio and very good food. Very highly recommended. We would like to return and bring our family with us.

6/10

Pleasant

03 Mar 2018

Nadi

Great location & view

Nice location, clean hotel but I wish we booked lake view room much better than pool view room. Food almost edible nothing special, Breakfast was average a choice of two items from the menu.but saying that it is small town great location , great view

Family

10/10

Exceptional

03 Mar 2018

Melissa

We loved our Lake View Family Room. Facilities and staff were great. Breakfast was good although we could have had eggs, sausages AND hash browns instead of choosing only 2 of those items. The resort is located right next to a road so be aware that there is road noise even when paddling on the lake in a kayak. No rafts. Noodle portions were quite varied in size at different meals.

Family

10/10

Exceptional

02 Mar 2018

nisreen

Fantastic place but

The place was fantastic, the staff very friendly.. however there was a problem with our booking.. we had booked a family suite with theee beds for three adults and we were given two double beds instead.. the manager apologized and offered a free drink.. was nice of him but was not sufficient to correct the mistake for our two night stay.. the description on hotels.com did not match what we got in reality

Family

10/10

Exceptional

25 Feb 2018

Teresa

Best place to stay in Phony Nha

Beautiful, peaceful setting in an excellent location, great, helpful staff, clean room. Would highly recommend this hotel.

10/10

Exceptional

23 Jan 2018

Lynn

Outstanding stay

Lake view bungalow #7 with balcony and king bed was so nice. Large room with large bathroom was clean, comfortable bed, well equipped, beautiful view. We enjoyed kayaking the lake. Excellent friendly helpful staff. Airport Shuttle by private car $400, 000 one way. Enjoyed proximity to Phong Nha Ke Bang for the 4.5 km Paradise Cave tour. Restaurant food was good. Loved this place!

Partner

10/10

Exceptional

13 Jan 2018

Bernard

Fabulous location on a lake, nice service

We spent 3 nights. The location is great to visit Phong Na National Park (though it is outside town). We spent New Year's eve and there was a nice buffet with roasted pork and some karaoke involving the guests. They started early and finished early so that guests who want to sleep early are not disturbed.

10/10

Exceptional

21 Dec 2017

Em

Beautiful view, large room

Excellent place, wish we could have stayed longer. Very friendly, knowledgeable staff (receptionist rattled off the Dong Hoi train schedule when we asked about getting to the train). They packed us breakfast for our journey off too!

10/10

Exceptional

05 Dec 2017

Verified traveler

Great stay!

Such a pretty setting! They upgraded us to a room right on the lake and it was stunning. We would 100% return to this hotel and would pay the little extra for the room on the lake - very worth it. The food was good and very reasonably priced. Many activities for when you aren’t out exploring the national park. Great stay.

Partner

10/10

Exceptional

03 Nov 2017

Emma

Great friendly stay

A fabulous hotel and the staff couldn’t have been more friendly in helping us out with tours and onward travel. Easily accessible as a drop off point on the main road to Phong Nha, it is great value and away from the hustle and bustle of Phong Nha village. Rooms were great and breakfast was decent. Even food choices, although slightly inflated prices, were still good.

Partner

10/10

Exceptional

02 Oct 2017

Carole

fabulous & faultless

Resort fantastic & in an idyllic setting by the lakeside & in lovely countryside,7 km from the town Free bikes & kayaks Restaurant food delicious & prices reasonable Great place to stay if wanting to visit the many cave systems in the area

Partner

8/10

Excellent

25 Jul 2017

Tammy

Nice relaxing stay

This is a hotel ideal for people who want a bit of time away from the hustle and bustle of the city, a very relaxing stay! Friendly staff and close to the Caves. The hotel staff are happy to help with booking tours and transport.

8/10

Excellent

17 May 2017

Jack

Nice relaxing resort.

A nice little resort in a great location with amazing views onto the lake.

10/10

Exceptional

27 Apr 2017

Chelsea

Amazingly beautiful & serene

This place is so beautiful, amazingly peaceful and serene. We basically had the place to ourselves. Food was excellent, staff were so welcoming and lovely. We had a Lakeview bungalow room with our own private balcony over the lake and it was just incredible. Couldn't recommend more.

10/10

Exceptional

20 Feb 2017

Zasha

Bungalow Lake View. Would be nice to have TV in rm

Food Tastiness & Quality- Outstanding, in comparison to other local eateries.
Front Desk Crew- Top Notch in Customer Service & Professionalism
Restaurant wait staff- women servers are far more friendlier than men waiters, but all are professional at their roles.
Property outdoor furnitures could use some TLC Maintenance as well as kayak cleanings.
Tour Guides.... depends on who you get :)
Would definitely stay at this accommodation over others in area that doesn't provide great views, kind staff, and good food!

8/10

Excellent

10 Jan 2017

Verified traveler

It was a good experience, the staff were really friendly and helpful and I would recommend it.

10/10

Exceptional

01 Jan 2017

annie

The staff is very friendly and eager to help. They are great with kids. You can get assistance for about anything. The food is very good and the view is amazing. Relax and kayak or swim after a day of exploration. The rooms are spacious and it was a fabulous stay. Will come back again. Aloha from Maui.

Family

10/10

Exceptional

26 Dec 2016

Carol

An amazing hotel with great staff

This hotel exceeded our expectations in every way. The staff was professional, friendly and very accommodating.

Truly, we received some of the best service we've experienced anywhere in Southeast Asia. The hotel is set on the shores of a gorgeous lake. We loved having a glass of wine up on the deck gazing at the lake, watching the fire and listening to the sounds of the jungle.

The food was superb, the kitchen is immaculate, it's no wonder the luxury tours stop here for lunch. The stuff arranged everything for us from tours to our train tickets on to the man. Very helpful completely fluent in English and happy to serve whenever possible.

We especially enjoyed our time using the hotels kayaks to go around the lake and look at wildlife where we saw birds, fish and heard monkeys.

10/10

Exceptional

16 Dec 2016

Verified traveler

Amazing resort, great service, not-so-good food

This place is a relatively untouched area so the only types of accommodation is either the $5 dorm or a $50/night resort. Since I couldn't take the former, I was a bit apprehensive on being disappointed ( the kind of sinking feeling that goes \" So I paid for this???\") But not at all.

Right from the moment we stepped in we were asked to chill in the lounge area, soaking in the wonderful scenery and peaceful sounds, being served welcome drinks while we wait for our check-in. Then we were greeted by a very very cheery and smiley man called Alec, and he really makes your day! Everything is a no-problem, I'll get it done, and you will be sure it happens. He was so kind to give us an upgrade without us asking for it and when we stepped into the room , I couldn't stop smiling. The floor was newly varnished, I could dance around the bathroom and bathed there for the heater is so good and the scenery as we chilled in the balcony, resting our minds from a 4 hour journey + Paradise cave tour.

Food was so-so though, I rather you check out the \"town\" area where Capture Vietnam cafe is really good Australian food. Finally Alec arranged for our train tickets to be bought through the hotel and we will meet someone at the train station to pass it to us. Slight miscommunication there but thanks to email correspondence being fast enough, we got it in the end.

Great job, PNLH!

Partner

10/10

Exceptional

16 Oct 2016

Scott

Absolutely beautiful place to stay. I would go back just for the view.

6/10

Pleasant

12 Aug 2016

Sarah

Nice hotel

The Phong Nha lake house is a lovely place to stay with very welcoming staff, especially the guy on reception! Our room was very clean and a good size but the air con didn't cool the whole room, it only reached to the end of 1 of the beds and even then if felt quite hot in the night. The views are great and the pool is good too but it is in the middle of nowhere so nothing around to do in the evening. Overall a good resort which I would stay at again if I wanted to explore more of the caves.

8/10

Excellent

08 Apr 2016

Lynn

Good place to stay near the phong nha cave

Hotel location is good while visiting the phone nha and paradise caves. It is a bit dated but still comfortable. Nice scenic view with a lake in the back of the hotel. The services are minimum (no buffet breakfast, dinner is pricey and the alternative is to drive 45 mins to get decent foods), fair price relative to the location. We stayed 1 night to eliminates the 45-60 mins drive to the nearest town (Dong hoi). Good for 1-2 night stay if you are visiting the near by caves.

Family

10/10

Exceptional

04 Apr 2016

Kelly

Wonderful experience

This was a wonderful place to get some authentic VN lifestyle & landscape. The service was excellent -- very accommodating and professional. We got a great tour with our driver Bao.
Only downside - Wifi was a bit slow in our the room.

Family