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ibis Mogi das Cruzes Shopping

Mogi das Cruces · Brazil

Av Vereador Narcisio Yague Guimaraes 372View location

8.8/10Excellent601 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood9.2/109.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Mogi das Cruzes Shopping

There are a total of 140 guest rooms on the premises. In addition, Wi-Fi access is offered at the property. The reception desk is open all day long. All rooms at this disability-friendly hotel are wheelchair-accessible. Delegates may wish to hold a meeting at this accomodation ideal for business trips.

The hotel may charge a fee for some services.

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With a stay at ibis Mogi das Cruzes Shopping in Mogi das Cruzes, you'll be within a 5-minute walk of University of Mogi das Cruzes and Mogi Shopping.

This hotel is 0.6 mi (1 km) from Norival Goncalves Tavares Square and 1 mi (1.6 km) from Centro Cultural de Mogi das Cruzes. Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • This property caters to LGBTQ+ guests.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
    • Valet parking fee: BRL 30 per day
    • Pet fee: BRL 77.25 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

University of Mogi das Cruzes 0.1 km / 0.1 mi
Mogi Shopping 0.3 km / 0.2 mi
Norival Goncalves Tavares Square 0.6 km / 0.4 mi
Centenario Park 1.6 km / 1 mi
Centro Cultural de Mogi das Cruzes 1.6 km / 1 mi
Patteo Urupema Shopping Center 2.7 km / 1.7 mi
Hospital Ipiranga 2.8 km / 1.7 mi
Unidade Avançada Ipiranga 2.8 km / 1.8 mi
Hospital Santana 3.9 km / 2.4 mi
Kartódromo Mogi 10.6 km / 6.6 mi
Turbo Kart 13.2 km / 8.2 mi
Igreja do Baruel 14.1 km / 8.8 mi
Centro Cultural Colorado Monteiro Lobato 14.4 km / 8.9 mi
Sao Sebastiao Cemetery 16.7 km / 10.4 mi
Templo Jomyoji 19.4 km / 12.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 140
  • Number of floors (main building): 4
  • Double rooms: 24
  • Accessible rooms: 7
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 17 more facilities & services
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 14 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    TWIN STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH VIEWSAPARTMENT • WITH VIEWSAPT.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    APARTMENT WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BED • 1 Bedroom • 15 m²APT.DB
    APARTMENT WITH DOUBLE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Mogi das Cruzes Shopping

    APARTMENT WITH DOUBLE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Mogi das Cruzes Shopping

8.8
Excellent
601 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Ran
Efficient but mattress uncomfortable, towels very old. Parking is extra pay.
10/10
Exceptional
02 Mar 2026
Terry
Absolutely amazing hotel in Mogi Das Cruzes. I have stayed here three times and always excellent and very friendly staff and very good location. Very good breakfast too. Highly recommend.
Partner
10/10
Exceptional
04 Jan 2026
Jacqueline
Staff is amazing. Very clean. Loved it. Gustavo is the guy that helped us! Amazing
Friends_and_family Family
10/10
Exceptional
05 Apr 2025
Rosy
I have no complaints. Great staff, very clean and breakfast was delicious. Close to shopping mall and restaurants.
Leisure Family
10/10
Exceptional
08 Aug 2024
Jacqueline

Loved it

The staff is amazing. Guto is the guy that makes everything special. Everyone is amazing!!!!! Clean and awesome
Friends_and_family Family
2/10
Poor
08 Apr 2024
Rick
The place was under construction. Never been informed when I made a reservation. It’s dusty, noisy, and it’s a mess.
Business Self
8/10
Excellent
22 Nov 2023
Pedro de
Service
6/10
Pleasant
08 Jan 2023
carlos alberto da silva
They said that there was no romm available for 3 people. We paid for two rooms but one of the rooms was with beds for three.
I was too tired to discuss and restart check in.
Leisure Family
4/10
Poor
30 Oct 2022
marisa
The staff in this hotel were "amazingly friendly and very caring. The hotel room were very small and the beds were very small and used single foam not mattress. For an elderly its very dangerous as they can sit and the whole foam can collapse. There is no hand or face towels just 2 bath towel. There was no cleaning of the room till the 3rd day of stay. The elevator fits about 2-4 but very small and slow specially when your on the top floor. The breakfast was dissapointing. Was expecting lots of fresh fruits but only watermelon sitting from overnights as the sides are dried out and hard melons as well as mushy pineapples. The bread was hard and the eggs were mixed with some other products that didn't taste like eggs. The fresh juice tasted from concentrated. The best part was the coffee machine made great cappuccino. The price was fair and location was good next to supermarket and mall and transportation.
Business_and_leisure Family
10/10
Exceptional
10 Jun 2022
Jeon
I wish there were more amenities, but otherwise it is great
Leisure Partner
10/10
Exceptional
01 Apr 2022
Anthony
Very hospital
Leisure Family
10/10
Exceptional
05 Jan 2022
Jacqueline

Amazing staff.

I loved it everything. The employees are awesome. Food was great for breakfast. Awesome
Friends_and_family Family
10/10
Exceptional
17 Dec 2021
Jacqueline

Awesome place

I love the staff
Awesome people
Friends_and_family Family
10/10
Exceptional
16 Dec 2021
Jacqueline

Awesome place ,awesome people

I love ibis because of the staff. They are amazing people ♡♡♡♡♡♡ all of them♡♡♡♡
Friends_and_family Family
8/10
Excellent
17 Nov 2021
Vania
The maids were wonderful people
Leisure Family
8/10
Excellent
11 Oct 2021
Verified traveler

Comfort!

Very good and comfort hotel.
Friends_and_family Friends
6/10
Pleasant
23 Sep 2021
Verified traveler

Okay but could be better

The check in took forever, kind staff but they should have been more there and prepared for a lot to arrive at the same time. The breakfast made me sad :( No bacon even?
Friends_and_family Friends
10/10
Exceptional
26 Jul 2021
Verified traveler
Good location good staff.
Leisure Self
10/10
Exceptional
02 Jan 2021
David

Opção confortável em Mogi das Cruzes

Fomos muito bem atendidos no check-in e check-out pelo Raspante, que fez os processos de forma muito eficiente e sanou todas as dúvidas. As instalações são modernas e limpas, inclusive o quarto, que era aconchegante e espaçoso o suficiente para um casal com pouca bagagem. O café da manhã é bem servido, com variedade de pães, frutas, iogurte etc, mas poderia melhorar em sabor.
Friends_and_family Family
10/10
Exceptional
30 Dec 2020
Jacqueline

Awesome place and amazing staff ♡

AMAZING!!!!! I LOVED !!!!!
Friends_and_family Family
6/10
Pleasant
23 Aug 2020
Verified traveler
Fiquei quase 1 hora na recepção esperando pra fazer o check in.
Business Partner
6/10
Pleasant
24 Dec 2019
Eliza

Good but no parking included in your stay

Overall was good, however parking wasn’t for free so it was a surprise when we had to pay.
Partner
8/10
Excellent
26 Sep 2019
Alessandro

I'd recommend for a quick business trip

Quick stay for a biz trip, clean hotel, good environment, well located. It's a good choice when needing to stay in the city
Business
10/10
Exceptional
08 Jun 2019
Verified traveler

Great location

Wonderful stay
10/10
Exceptional
05 Oct 2018
Verified traveler

Convenient location

It's a great location if you have to stay in Mogi das Cruzes. It's by far the best accomodation and it has a good breakfast buffet too. The comfort is Ibis standard but compared to any other hotel in Mogi das Cruzes, would be the most comfortable.
8/10
Excellent
25 May 2018
Bernd-Paul

Good value for money

Ibis in Brazil can be recommended in general. Sure nothing fancy, but good breakfast, little bar with craft beer selection and somewhat English speaking staff.
8/10
Excellent
03 Jan 2017
Verified traveler
Modern and tech convenient hotel. No iron/ironing board or food service in the room. Kitchen was limited, offered microwavable meals. Overall clean and comfortable.
Partner
8/10
Excellent
11 Sep 2015
Eddie

Nice hotel for business travelers.

I found this hotel to be comfortable and accommodating. The room that I had was pretty small. but it was fine for just myself. If my wife had been with me, it would have been a tight squeeze. There was a nice view of the city of Mogi.

*The only problems that I had was that the night clerk was "confused" about the rate that I had booked the room at the difference in the fluctuation and change of the Dollar to Real conversion. I told him that the exchange rate was moot,and I was only going to pay the rate I had booked it at. The next day I spoke with the manager, and he made sure that it was billed properly.

*The parking valet was a cranky old man, and he was quite rude to my driver on several occasions when he came to pick me up. Hassling him about blocking the driveway, which didn't happen. I was loading and unloading my luggage.
10/10
Exceptional
13 Jul 2026
SELMA
Tudo perfeito ! Muito organizado e muito limpo
10/10
Exceptional
12 Jul 2026
Janaína
O atendimento foi impecável, com uma equipe extremamente cordial, atenciosa e prestativa. A limpeza também merece destaque: tudo muito organizado, bem cuidado e impecável.

Parabéns a toda a equipe pelo excelente trabalho. Com certeza voltarei quando estiver na região.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Ricardo Rocha
Hotel bem limpo, bem localizado e confortável
Ótimo custo e benefício
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Ana Paula
Para hospedagens rápidas o hotel é bem adequado
Partner
8/10
Excellent
03 Jul 2026
Cristiane
Foi td ótimo. Só acrescento que no sabado tomai banho frio pois não havia água quente no quarto e apesar de ter colocado a plaquinha, não arrumaram meu quarto! Restante td ok!
Business
10/10
Exceptional
06 Jun 2026
Andre
EXCELENTE! VALE A PENA!!!!!
Self
10/10
Exceptional
15 May 2026
ACHILES
Espetacular em todos os pontos.
Partner
6/10
Pleasant
25 Apr 2026
Marcos A
Café ótimo.
Instalações fracas, cama dura e travesseiro péssimo
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Jose Ricardo
Muito bom
10/10
Exceptional
19 Apr 2026
Ruth de
Bom café da manhã.
Limpo.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
raquel
tudo muito bom
10/10
Exceptional
13 Apr 2026
Maria Victoria
Excelente!!!
10/10
Exceptional
13 Apr 2026
RONALDO
Café da manha um pouco abaixo do que estou acostumado a encontrar.
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Milton
Padrão Ibis, tudo excelente! O café da manhã estava sensacional, tudo muito bem servido, e ainda tinha música ao vivo no café da manhã, isso mesmo! Nota 10!
Friends_and_family Family
8/10
Excellent
21 Feb 2026
Silene
Café bom
10/10
Exceptional
08 Feb 2026
Karisa
Equipe gentil. Café da manhã bom!
Friends_and_family Friends
10/10
Exceptional
08 Feb 2026
MARCOS
Quarto limpo, café da manhã em horário estendido.
Partner
8/10
Excellent
03 Feb 2026
Luiz Gonzaga
O quarto estava impecável a equipe nos atendeu muito bem, só faltou toalhas de rosto no banheiro....
10/10
Exceptional
11 Jan 2026
MARIANA
Simples e suficiente para uma noite.
Friends_and_family Family
8/10
Excellent
30 Dec 2025
Clayton
Equipe
2/10
Poor
27 Dec 2025
Raphael
O ar condicionado demorou 4 horas para refrigerar e o piso do quarto estava totalmente estragado por conta de uma infiltração que fazia água minar no meio do quarto.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Aline
Sem nada
10/10
Exceptional
23 Dec 2025
J
Localização, café da manhã, equipe da recepção.
Friends_and_family Family
8/10
Excellent
16 Dec 2025
Deborah
Equipe, atendimento
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
THIAGO
excelente
Partner
8/10
Excellent
07 Dec 2025
Leandro
Ok
Business
8/10
Excellent
30 Oct 2025
Ariovaldo
Quarto bom e confortável
10/10
Exceptional
14 Oct 2025
Leonardo
Excelente como sempre recomendo tanto para viagem de negócios como passeio
Business Self
2/10
Poor
13 Oct 2025
Hulda
Pessima,atendimento péssimo
Partner
10/10
Exceptional
12 Oct 2025
Arnaldo
Estacionamento facil
Self
8/10
Excellent
11 Oct 2025
Augusto
Hotel com custo beneficio execelente, bom atendimento, quartos confortáveis, boa localizacao, recomendo.
Business
8/10
Excellent
10 Oct 2025
Satoshi
Padrão rede Ibis.
Partner
8/10
Excellent
10 Oct 2025
MARCIA V
Tudo muito bom e ótimo serviço
Única dica que lá não tem
Toalhas de rosto
Friends_and_family Friends
10/10
Exceptional
10 Oct 2025
BRENO
Estrutura muito boa.
Business
10/10
Exceptional
29 Sep 2025
Gilberto
estadia perfeita
Partner
8/10
Excellent
14 Sep 2025
Matheus
Quarto ótimo, limpo. Funcionários atenciosos, estadia ótima.
Business Self
10/10
Exceptional
12 Sep 2025
Milton

Tudo perfeito

Foi tudo perfeito, desde o check in rápido até o check out. O café da manhã é bem servido mas creio que poderia haver a opção de escolha para utilizar ou não.
Partner
10/10
Exceptional
21 Aug 2025
igor
Ótima localização, atendentes excelentes, muito educados e atenciosos, café da manhã perfeito, quarto perfeito, vista linda e chuveiro ótimo.
Porém, no quarto em que fiquei, o secador estava com defeito, mas me providenciaram outro.
6/10
Pleasant
18 Aug 2025
Bruno Eider
Atendente da recepção mal educado … o restaurante só funciona a noite e serve somente pizza
Business
6/10
Pleasant
06 Aug 2025
Alexandro

Pontos positivos e a melhorar

Atendimento e recepção muito bom. Café manhã razoável, precisa dar opções mais saudáveis e melhorar o café passado.
Região ótima localização. Sistema de ventilação faz barulho.
A cama não é confortável, uma vez que Unimed duas de solteiro para virar casal. Nos últimos andares muito ruído pelo barulho motor aquecimento....
Business
10/10
Exceptional
27 Jul 2025
Jose G
Limpo , fácil acesso .
Friends_and_family Friends
10/10
Exceptional
22 Jul 2025
Milton

Básico bem feito!

Excelente estadia! Ibis com padrão Ibis! Entrega o que propõe, estadia prática, sem luxo, mas é o básico bem feito. Bastante cordialidade na recepção, no café da manhã e da camareira. Café da manhã bem servido. Serviço de valet (diária 30,00) também com ótimo atendimento, educados e prestativos. Nada como ter funcionários bem treinados e simpáticos.
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Vinicius
Padrão Ibis
Partner
10/10
Exceptional
15 Jul 2025
DUBERNEY
Tranquila, gostei muito da opção de alimentação com a oizzaria dentro do hotel.
Business
10/10
Exceptional
14 Jul 2025
Rebeca
Recomendo !
Fiquei surpresa com o café da manhã , é maravilhoso, e com o quarto confortável até espaço comparando com os outros já fiquei hospedada!
6/10
Pleasant
13 Jul 2025
Douglas
Hotel ótimo, mais fiquei muito chateado com a questão do estacionamento do hotel..

Falta de respeito com o cliente.
8/10
Excellent
24 Jun 2025
Armando

Ibis com forno de pizza - novidade

Deu tudo certo, mas é um hotel padrão Ibis, sem luxo e sem nada extra. O que me chamou a atenção de forma muito positiva foi um forno de pizza na recepção e umas pizzaiolas preparando muito rapido umas pizzas deliciosas
Partner
10/10
Exceptional
23 Jun 2025
Eliane

Ótima localização

Boa experiência, ótima localização, café da manhã bem servido. Bom custo-benefício
Friends_and_family Friends
10/10
Exceptional
08 Jun 2025
FRANCISCO
Excelente!!
Boa recepção, ótimo atendimento e instalações satisfatórias.
Friends_and_family Family
10/10
Exceptional
21 May 2025
Cassio

Sem título

Quarto limpo e toalhas bem novas. Além de ótima localização.
Partner
10/10
Exceptional
20 May 2025
Edison
BOM. Surpreendeu o café da manhã. Muito bom.
Partner
6/10
Pleasant
03 May 2025
Carlos Augusto

Tudo bem

Tudo otimo mas faltou o serviço de restaurante.
Partner
4/10
Poor
18 Apr 2025
RENATA

Pessimo atendimento e pessoal mal treinado

Pessoal da recepção extramente iniciante, não sabem operar o sistema e nem os controles.
Demora absurda para acessar o quarto por uma discussão que a moça nao entendia como funcionava o sistema e o rapaz pacientemente explicando, e a gente assistindo…
No checkout, o rapaz da recepção veio cobrar novamente a reserva, sendo que foi paga na chegada, e até por procedimento do hotel. Tievemos que provar que pagamos, apesar de que esse controle é do hotel, totalmente desorganizado.
Partner
10/10
Exceptional
08 Apr 2025
DANIELLA

excelente opção

café excelente e o melhor Ibis que ja ficamos pois tinha tudo. simples mas com secador de cabelo , bom atendimento na recepção, uma pizzaria para lanches na recepção.
Partner
10/10
Exceptional
24 Mar 2025
MARILISE

Satisfeita

A estadia tava ótima, tive um problema na tv que não conectava a internet logo que liguei pra recepção prontamente me ajudaram e troquei de quarto.
10/10
Exceptional
28 Jan 2025
Izabel

FUncionarios muitos simpaticos e prestativos

Funcionarios muito atenciosos, educados e cim muita presteza. Muito limpo. Cafe da manha excelente com direito a musica ao vivo. Achei muito legal. Ambiente aconchegante
Partner
8/10
Excellent
26 Jan 2025
Verified traveler

Bom custo benefício

Gostei
Partner
2/10
Poor
20 Jan 2025
Gustavo

Péssimo

No primeiro dia, dormi em uma cama extremamente desconfortável.

No segundo dia, dormi com frio por falta de cobertores.

No último dia, tomei um café da manhã sem café e com poucas opções de alimentos.

Minha experiência foi muito abaixo do padrão esperado para a rede Ibis e do valor pago pela estadia. Espero que essa reclamação seja levada a sério e que medidas sejam tomadas para corrigir essas falhas, tanto no atendimento quanto nas condições de infraestrutura.
Partner
10/10
Exceptional
14 Jan 2025
Luciano
Boa localização, muito bom atendimento e hospedagem!
10/10
Exceptional
10 Jan 2025
Erick

Excelente Joel

Atendimento excelente, quarto bem limpo e organizado.
Isolamento acústico do quarto também é muito bom.
Equipe simpática e bem prestativa.
Recomendo a todos.
Partner
8/10
Excellent
03 Jan 2025
Victor Manuel

Bueno, no tan bonito y barato

Todo muy bien, solo que las habitaciones pequeñas y básicas, tal vez esperaba un hotel un poco mejor de categoría.
Partner
10/10
Exceptional
02 Jan 2025
Maria
Incrível
Business
2/10
Poor
17 Dec 2024
Isabella

Péssima infraestrutura quando está cheio

Tivemos um casamento em Mogi, optamos por ficar no íbis por ser uma rede renomada. O quarto é moderno e limpo, mas o hotel no geral não tem a menor infraestrutura para receber os hóspedes quando está cheio. Haviam 2 casamentos no mesmo final de semana, o hotel estava abarrotado. Mais de 20 minutos na fila em pé para fazer check in, o hotel só possui 2 elevadores pequenos e extremamente lentos, tive que descer de escada com salto e roupa de gala pois era impossível pegar o elevador (demorava uma eternidade para chegar e quando chegava estava sempre cheio). O café da manhã foi vergonhoso, não tinha reposição de nada, não conseguimos garfo, prato (tivemos que colocar a comida num pires), ovo, pão. Comemos numa mesa suja que ninguém limpou porque era a única disponível. A estrutura é nova, porém os funcionários e o tamanho não comportam lotação completa. Infelizmente foi uma experiência pessima.
Partner
10/10
Exceptional
01 Dec 2024
Daniele

Muito bom

Sempre uso o serviço do íbis e gosto. São excelentes
Friends_and_family Friends
2/10
Poor
16 Nov 2024
maria o

Total Insatisfação com o hotel, desrespeito

Péssima experiência, reservei o hotel em julho para ser utilizado em novembro. Na reserva especifiquei que precisaria que um dos quartos fosse acessível porque levaria uma cadeirante, com 15 dias de antecedência da estadia liguei no hotel e reconfirmei a minha necessidade e perguntei se poderia ser feito o early check in no dia. Nesse momento me informaram que teria que ligar um dia antes da data da estadia para confirmar o early check in e que estava tudo ok com o quarto acessível. Um dia antes da estadia liguei novamente e me informaram que eu não teria o quarto acessível, mas que poderia vir fazer o early check in. Já fiquei indignada com tamanho desrespeito ao consumidor. Enfim, no dia da reserva cheguei no horário informado por eles para o early check in e para minha surpresa não havia o quarto disponível, foram entregar um quarto às 12:40 sem acessibilidade e o outro às 13:00. Nunca vi tamanha falta de organização e desrespeito com o cliente. Não adianta fazer reserva com antecedência mencionando a necessidade, pois o hotel não está nem um pouco comprometido com o cliente. O que eles informam, nada é cumprido. Total desrespeito com o cliente, seja ele idoso, com necessidades especiais ou não.
Friends_and_family Family
10/10
Exceptional
20 Oct 2024
Viviane
Equipe nota 1000. Super atenciosa, gentil e cordial
Excelência em atendimento. Parabéns
10/10
Exceptional
13 Sep 2024
Tereza
Limpo e confortavel
Partner
10/10
Exceptional
01 Sep 2024
Pablo H
Toalhas e roupas de cama, péssimas. Café da manhã com serviço muito confuso e reposições apenas depois de solicitadas!
Friends_and_family Friends
10/10
Exceptional
26 Aug 2024
joao lazaro
Normal. Somente que o estacionamento deveria estar incluso na diária.
Muito caro se a estadia for longa
Partner
6/10
Pleasant
04 Aug 2024
Diego
Péssimo sistema de check-in. Demorei mais de 2 horas pra liberar meu quarto.
Friends_and_family Family
6/10
Pleasant
30 Jul 2024
BIANKA

Mediano para ruim

O hotel possui shopping em frente que facilita a alimentação, porém o quarto estava com banheiro fedendo a esgoto, além de conforto da cama ser baixíssimo (é apenas um pilot em cima do box). Estacionamento é externo e valor caro da diária de 25,00.
Business
8/10
Excellent
28 Jul 2024
Gilvan

Falta de reposição café da manhã

Razoável
Partner

Location & surroundings

ibis Mogi das Cruzes Shopping
Av Vereador Narcisio Yague Guimaraes 372, Mogi Das Cruzes, Brazil

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ibis Mogi das Cruzes Shopping

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