Name: Lewi Resort And Spa
Address: Found Awassa Lake Hawassa, Awassa, 00000, ET

10/10

Exceptional

25 May 2026

Abemelek

It is very nice to spend days.

Partner

10/10

Exceptional

15 May 2026

Abdi

Best place to breath❤️

Friends

10/10

Exceptional

18 Mar 2026

Andrea

Beautiful location! Staff customer service is excellent. The bungalows are gorgeous! The food was delicious! Will definitely be back!

Friends

2/10

Poor

18 Mar 2026

Mark Louis

The telephone was broken. One of the lights in the bathroom was broken. The flush on the toilet had to be fixed. The room smelt disgusting upon first entering. Insufficient towels in the bathroom. There was no air conditioning, just a small fan that wasn't good eneough. The spa didn't work. The monkeys were disturbing. Overall it was disappointing. The staff were excellent and helpful despite the woeful facilities.

Partner

10/10

Exceptional

03 Feb 2026

Severinus

The hotel was great. Very friendly staff and very clean. Very lovely compound decorated with flowers

Business

10/10

Exceptional

07 Dec 2025

Bruce

The staff was extremely friendly and the room was nice, however there was no heat or heating available. I was provided with two additional comforters which kept me extremely warm and comfortable throughout the nights.

Business_and_leisure

2/10

Poor

06 Nov 2025

Chris

Fawlty Towers by the Lake – don’t stay in this dump

LONG STORY SHORT: This so-called resort provided a substandard room, didn’t fix the issues, and lied to us about the modest concession they had initially agreed to as an apology. Dishonest people and overpriced, poorly maintained rooms. Don’t stay there!

LONG STORY LONG: Having traveled a bit, we are used to different standards in various regions and countries — we understand that in Ethiopia, hotels and services may have issues we aren’t used to, and we are generally happy to roll with it and not get bothered.

However, after our previous mid-range hotel in Harar had no running water, we were looking forward to our several-day stay at the Lewi Resort in Hawassa, which billed itself as a four-star establishment. How sadly disappointed we were.

The room we paid for ($132 per night) didn’t have a proper shower (just a trickle), a working telephone (though a disconnected one was “helpfully” sitting on the desk in the room??! Why??), and critically, there was no air conditioning — one of the reasons we booked the Lewi in the first place — which was falsely advertised both on their website and on Expedia.

For a hotel in a lower price bracket, we likely wouldn’t have made a big deal about these issues, but for a so-called “four-star” resort at this price point, not having a functioning room, particularly the lack of air conditioning, was frustrating. We raised these concerns checking in on our 1st day. - see Google reviews

8/10

Excellent

09 Oct 2025

Mustefa

Staff at the resort was amazing. Specifically the night manager Aklilu and customer service Sintayehu.

10/10

Exceptional

09 Oct 2025

Fannuel

The staff were very attentive and kind. There are so many animals around the resort that made it a unique experience. The lake was very beautiful.

10/10

Exceptional

07 Oct 2025

Isru

The lake view was wonderful. There is amazing culture of hospitality, you get greetings and salute from every member of staff every where. Guests are really respected here.The spa service is great

Leisure Self

10/10

Exceptional

06 Oct 2025

Yemi

The staff at Lewi are so kind and helpful. The rooms were very clean, and the restaurant and amenities were all great! Would definitely stay here again!

Business Family

6/10

Pleasant

24 Jul 2025

Paul

Decent experience, some issues

Pros:
-Excellent location on the Awassa Lake
-Service was tremendous, everybody was helpful and extremely kind
-Free breakfast
-Price is affordable

Cons:
-Wifi is bad and non-existent half the time(important for communication to other countries)
-The bathroom smelled bad, we changed rooms but the problem persisted. Seemingly from sewage after flushing, even after a day of non-use
-Food looked good but lacked flavor/seasoning
-Not accepting credit cards at check-out for incidentals is very inconvenient

10/10

Exceptional

29 Jun 2025

sara

Lewi Resort gave us an unforgettable memory! From the moment we arrived, the staff greeted us warmly and made us feel right at home. The rooms were spotless, cozy, and offered a stunning view of the lake. The food was beyond delicious—fresh, flavorful, and beautifully presented. The boat ride across the lake was peaceful and magical, with breathtaking scenery all around. Every detail of our stay was perfectly arranged. Whether relaxing by the water or enjoying the incredible meals, every moment was special. Lewi Resort is a true gem. We can’t wait to return again and again!
Sara

10/10

Exceptional

04 Mar 2025

Brett

Staff was very friendly. Food was great. Get the Lewi special fries with ketchup and mayonnaise. Great view of the lake. Just don’t feed the monkeys.

Leisure Partner

4/10

Poor

17 Jan 2025

Alef

Not too bad

So far, so good.

Partner

10/10

Exceptional

25 Dec 2024

Temesgen

The stuffs are amazing

2/10

Poor

18 Dec 2024

Cherelle

The lake

Business Family

8/10

Excellent

13 Aug 2024

Donna

We loved the food, the location (right on the water), the staff was very helpful. Was disappointed with the condition of the rooms. Not updated.

Leisure Family

4/10

Poor

20 Jun 2024

Assefa

I recently stayed at this hotel and, unfortunately, my experience was less than satisfactory. There were several issues that significantly impacted my stay:

1.Amenities: There was no safety deposit box in the room, and neither an iron nor an ironing board was available.
2.Bathroom Issues: The bathroom did not flush properly, which was a major inconvenience. Additionally, for a hot shower, I had to call the lobby. I also had to request additional bathroom tissues, and there were no napkins provided at all.
3.Water Supply: one day There was no water for several hours during our stay. This was extremely problematic and unacceptable.

On a positive note, the staff were generally nice and helpful. However, the front desk staff were an exception to this. Their attitude and service left much to be desired, contrasting sharply with the rest of the team.

If you want to enjoy the view of the hotel, I would recommend staying elsewhere and visiting as a guest.

Overall, while the majority of the employees were friendly, the significant issues with the room and facilities, coupled with the unhelpful front desk staff, mean that I cannot recommend this hotel.

Leisure Friends

8/10

Excellent

13 Jul 2023

kreg

We stayed 12 years ago and it nothing has been updated. A little disappointed. The staff was great. The bungalow, even though listed as having a king pullout sofa and a king bed, only had a king bed and 2 chairs. We had to pay $30 dollars extra to get another bed in the room.

Leisure Family

10/10

Exceptional

14 Apr 2023

Omod

Distance to the lake, friendly staff, and cleanliness

Leisure Self

4/10

Poor

17 Mar 2023

Abdullah

Stayed for 2 nights, shower water was cold ask the staff said they will fix it, second day cold water still.

6/10

Pleasant

27 Feb 2023

Calley

Decent rooms but lacking in amenities - no hot water, no coffee in rooms (but coffee pots). Didn't receive our airport transfer coming from airport. Friendly staff made up for it in some ways, but we were disappointed overall in the quality of the rooms and service.

Leisure Friends

8/10

Excellent

17 Jan 2023

Gao

Lake view is very nice,room is acceptable.

Business Partner

6/10

Pleasant

19 Dec 2022

Morten

I was excited about going to a hotel with pool but when I arrived the swimming area was not available because of renovation. The room looked better on photos than in real life, the wait time for a menu in the restaurant is 30 minutes and the same to enter the spa there was pre-booked.

My expectations was very high before I arrived but Lewi didn't live up to them. Alot of promises in the hotel description was not kept and there were no refund in price or any extra service to make up for the lack.

Beautiful veiw and nice little boat trip (when we finally could go just before checkout)

Leisure Partner

10/10

Exceptional

20 Jun 2022

Yonatan

Best resort in the world!

Top of the line everything first class exceptional employees from top to bottom every individual go above and beyond to make sure i was taken care of highly recommend lewi resort defiantly coming back thank you all staff for your kind hospitality 🙏

Self

2/10

Poor

01 Jun 2022

Mirko

the only thing that was OK, was the bread! Bed is a made up circle that was very hard due to not having a mattress .
Walls had holes by the windows that were not sealed so insects were free to enter! Food was terrible, made me sick for two days! So called city tour was never available! Mosquito net above the bed was useless! The staff was very friendly but who cares about that when everything else is terrible!

Leisure Family

10/10

Exceptional

29 Apr 2022

Kevan

I enjoyed a beautiful stay at this resort. The staff was so helpful and the food was excellent. It was a relaxing vacation for me.

Business_and_leisure Friends

10/10

Exceptional

02 Mar 2022

Obsa

This is the most beautiful and quiet place. The ocean view was amazing and the service was excellent.

Leisure Partner

10/10

Exceptional

02 Mar 2022

Obsa

It is very beautiful and clean. I loved it. I can’t wait to go back again.

Leisure Partner

10/10

Exceptional

04 Dec 2021

Merlin Lorna

Lakeside Solitude with Exceptional Service

Staying at the Lewi was a welcome Awassa get away for four nights. The only disappointment was the current closure of the Spa and Children Story-telling rooms because of construction and renovations. Staff were very attentive from the welcome at the security gate, on to reception and lakeside dining. Special.staff stand guard with slingshots and sticks to scare of bold resort monkeys from stealing patron food and belongings. No monkeys are hurt in the process. Lewi staff and guests have learned to co-habitate with the monkey families. We were upgraded and welcomed to select our unit of choice, which was a beautiful round house with a sunfilled front porch. The one problem we had in the room was taken care of with a thoughtful net that sealed the entire bed from the buzz of the hungry mosquito band. The Lewi is definitely a do over for us to experience the spa services. Awassa is a beautiful, clean and humble town. The price is fair compared to neighboring accomodations.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2021

Nebiyu

Room is clean and perfect view for lake awassa

Leisure Self

4/10

Poor

19 Apr 2021

Verified traveler

Overpaid on Expedia. Call and reserve don’t reserve through third party sites

Leisure Family

4/10

Poor

23 Sep 2019

Verified traveler

No no and no

Cockroach in bathroom , when arrived hotels have no room till I callls to call center to help and then they suddenly have room for us. Service was great and roll condition very poor and dirty most of thr área in the room. Also breakfast was just ok and below

Partner

8/10

Excellent

29 Apr 2019

Ali

There are mistakes in the hotel description as there is no airconditioning, no tea & coffee making facilities, no kettle. We booked a family suite with 2 bedrooms, but on arrival they did not have it available and instead gave us a different set of room which were fine.
Even though the descriptions did not meet reality, the feel of the hotel was lovely and friendly. The monkeys add some African interest and the staff are very helpful. Breakfasts are hit and miss. Book a room with lake view as these have more air flow (as there is no AC)

Leisure Family

10/10

Exceptional

26 Mar 2026

Laura

Un posto meraviglioso, rilassante e accogliente

10/10

Exceptional

27 Jan 2026

Coralie

Très bel hôtel au Personnel particulièrement serviable,

Partner

8/10

Excellent

21 Nov 2025

Antonella

la posizione sul lago e la gentilezza del personale

Leisure Family

10/10

Exceptional

22 Oct 2025

Osvald

Sunn, deilig frokost. Vennlig og effektivt personale. Verdens beste utsikt! Badet trenger renovering. Ett nattbord manglet på rommet

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Ingrid

Sehr schönes Ressort mit traumhaftem Blick und toller Terasse zum Essen.

Business_and_leisure Friends

10/10

Exceptional

01 Jun 2025

Leen

Heel vriendelijk en behulpzaam personeel. Mooi uitzicht op het meer.

Business_and_leisure Partner

10/10

Exceptional

26 May 2025

Leen

Personeel heel vriendelijk en behulpzaam. Resort soms wat verouderd, maar wat wil je voor deze prijs. Gewoon top hier.

Business_and_leisure Partner

10/10

Exceptional

04 Dec 2023

Heike

Das Personal ist außerordentlich freundlich, die Anlage ist für landestypische Verhältnisse wunderbar. Wir kommen wieder

Leisure Partner

6/10

Pleasant

13 Nov 2023

Ivar H.

Fint sted, bra mat, slitt

Partner

6/10

Pleasant

06 May 2022

Stefano

Lewi Resort is definitely well located - with a gorgeous lake surrounding it. Personnel is very attentive to guests' needs and the restaurant is good. However, maintenance must be definitely improved if Lewi wants to attract more international travellers. Plus, a bit of fresh fruit for breakfast should be offered...

Business_and_leisure Self

2/10

Poor

14 Feb 2022

Miriam

Could not have been worse

Comically terrible.

-no pool, it was “under construction”.
-place was Booked by two weddings when we came, extremely loud music from broken speakers entire evening.
-ordered a fruit salad for desert, got a banana (not peeled) and two large chunks of water melon next to it. That was it. The salad.
-toilet didn’t flush.
-shower didn’t work.
-electricity sockets didn’t work, called the reception who sent a guy to tell me it worked. I told him that they didn’t but he persisted and said they do work. I had him try charge my phone himself and in the end he accepted they did not work and together with some other dude the helped me plug my phone to the tv for charging.
-at checkout a guy at the reception had the audacity to tell me I had paid too little, claiming I had paid only for one person, one room. I had to laugh. Showed him the receipt of my payment for two people and even two nights. Of course we canceled the second night as soon as we arrived. I pray to god I will get the money back for that one. As we booked through hotels.com they told us we couldn’t cancel through them, so had to do it online.
- it’s not very clean, there was no toilet paper (until we asked for it), dead mosquitoes are all over the floor and the living ones sit on the roof.

For ca 50€ per night being in Ethiopia but also in general I would expect a lot more. And if nothing else at least to get a friendly treatment from the staff, instead of them gaslighting you; “electricity does work”

Friends_and_family Friends

4/10

Poor

03 May 2019

Ayleeds

プールがあり、部屋にもよるが眺望もよく、価格に見合った設備はひととり揃っている印象。一方で、内装が中国風で、プールサイドでかかく音楽も中国風のＢＧＭだったりと、アフリカに来ているのに中国に来ているような気分で食傷気味になるのが残念なところ。

Business_and_leisure Self