Name: Coco Grove Beach Resort
Address: Tubod, San Juan, 6227, PH

10/10

Exceptional

19 Jul 2026

Grace

Coco Grove Resort in Siquijor is truly a world-class resort that maintains excellent standards in service, hospitality, and guest experience.
The beautiful white sand beach and marine sanctuary are amazing, allowing guests to snorkel and enjoy the beauty of marine life. The resort also helps arrange tours, making it easy to explore the island.
During our stay, we enjoyed the BBQ night with delicious food and beautiful entertainment. Coco Grove is a perfect place to relax, enjoy nature, and experience the best of Siquijor.

Family_with_children

10/10

Exceptional

15 Jul 2026

Teofanie

Our stay was very comfortable and staff amazing. Despite of the weather our swimming in the pool was wonderful.

Partner

10/10

Exceptional

14 Jul 2026

Ricky Dean

This was our second stay at Coco Grove resort. It is a very nice place to stay, so many good things to say about this resort. Rooms were very nice, pools very nice and food very nice. Thanks to Roselio and Mars the stay was turly wonderful and looking forward to coming back next February.

Family

10/10

Exceptional

02 Jul 2026

Serkan

Coco Grove Beach Resort exceeded my expectations. I especially loved that it's not an oversized resort, so you can easily walk back to your room from anywhere on the property. The staff were exceptional, always friendly and welcoming. The landscaping is beautiful and gives the whole resort a peaceful, tropical feel.

The restaurants are reasonably priced, the two large pools (plus a smaller relaxation pool) mean it's always easy to find a quiet spot, and the complimentary port transfers were a great touch. The beach is part of a marine sanctuary, so the snorkeling is fantastic. Expect to meet Nemo and plenty of his friends. The WiFi was also the best I experienced anywhere in the Philippines, consistently fast and reliable.

As a bonus, the resort has a smaller sister property about a five-minute walk down the same beach, and guests have access to it as well if they feel like a change of scenery.

My only small observation is that some of the restaurant staff occasionally looked a bit overworked, although they never stopped smiling and providing great service. You can rent a motorbike at the resort, which I did, but I returned not long after because, honestly, why leave paradise?

Self

10/10

Exceptional

26 Jun 2026

Jessica

This place was absolutely beautiful and close to all the things that we wanted to do while here. If you want to just be on the beach or relaxing at the pool this place is for you. We stayed in a villa above the dive shop which had a beautiful beach front view and the sunrise and sunset from the balcony was unbeatable!

Family_with_children

10/10

Exceptional

20 Jun 2026

Dianne

This resort really takes care of you during your stay. The staff members remember your names and check in on you whenever they see you. They really do their best to make sure you are getting the most out of your stay. The property itself is gorgeous and extremely well kept. Even when it is fully booked, it does not feel crowded. The musical accompaniment at the buffet dinner was excellent. We also loved the singing and dance spectacular. Our only wish was that there was more Filipino folk music and dance. The Broadway themed performances were great, but we wanted more local Filipino arts and culture.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

VICTORIA

Beautiful place and excellent service! The staff of this resort provides extraordinary hospitality! I can’t sing enough praises for the wonderful experience we had In Siquijor. We definitely will be back and would highly recommend Coco Grove!

Partner

8/10

Excellent

06 Jun 2026

ROEL

The building is outdated. But the staff are very kind and helpful.

10/10

Exceptional

01 Jun 2026

Dexie

Spotless, kind staff, the spa and restaurant was amazing. Thank you so much CCG!

Family

10/10

Exceptional

22 Apr 2026

Cherrie Jean Molas

Very good accommodation

Family_with_children

10/10

Exceptional

18 Apr 2026

Kerena

our 2nd stay here will not be our last.beautiful setting , attentive staff and great food.beachfornt is to die for beats anything we have been in caribbean.resort is spacious so even if full never crowded

Partner

10/10

Exceptional

18 Apr 2026

Melanie

Amazing place to stay
Pools were great, restaurants were delicious, show was fun, location was beautiful.

Easy to get a ride to town.
Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

michael

Very clean n great location

6/10

Pleasant

08 Apr 2026

Louie Michael Manjares

The property has been around for 40 years. Transfers from seaports and airports were seamless. Check-in was a little chaotic and even had an issue with another guest being checked in before us. No apologies from the staff even though I called it out. Aside from swimming pools, the beach and other amenities; nothing really stood out. The room we stayed in was massive. It does need an upgrade. There’s visible signs of wear and tear. Food is not allowed in the rooms due to ants. However, fruits and soda were offered in the room and fridge. Those also attract ants. Given the nature of the property, there were a lot of mosquitoes, be prepared. Staff around the property were polite to say good morning etc. what we did not like were the staff at the 2 restaurants we ate at. This is where we felt that we were foreigners in our own country. It felt that we owed the staff something even though we paid for the services. It was also evident that teamwork was lacking. We weren’t a demanding bunch but a little hospitality and simple smile would’ve been appreciated. This is not our first island resort, and while this has the best view among all that we visited, the way we were treated by the staff took the beauty away. In our 3 days and 5 visits to the restaurants, only Regina made a difference and knew how to treat her guests. Hope the rest of the staff have the same attitude as her. There is a need for restaurant staff retraining on how to treat their guests.

Family_with_children

10/10

Exceptional

07 Apr 2026

Justin

Definitely worth the money. Beautiful accommodations and a world class beach. I also recommend booking a tuk tuk directly in front of the resort and visiting some of the local attractions; it’s affordable and the driver will wait on you for 3 hours max.

Partner

6/10

Pleasant

02 Apr 2026

Sylvia

Do not book the sunset vista only if you are after the view.
Very poor room and unsafe for a family with a toddler.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Sharon

Not only was the room was incredibly clean the bed was extremely comfortable.

8/10

Excellent

01 Feb 2026

Sarah

A majority of our family stay with kids at Coco Grove was spectacular. We’d choose this resort anytime. The only minor bummer was that not all staff provided the same high-quality service as the rest.

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Dean A

Two stars off because one you couldn’t swim in the ocean for two of the three days we were there. The reason was because it was a new moon and they were worried that we were gonna go Spearfishing.
Also, it was the worst gym I’ve ever seen in my life. Equipment was all old and rusted out and it was half outside so it was too hot. Also, there’s about 10 workers banging around and painting it.

Partner

8/10

Excellent

24 Jan 2026

Dalisay

Spacious rooms, good food.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Claudia

Légère odeur d’humidité dans une des chambres.
La beauté de l’environnement, la situation, la plage, les restaurants, le bar de la piscine. La gentillesse et le dévouement du personnel.

Partner

10/10

Exceptional

14 Jan 2026

Floriano

Everything are excellent.

Leisure Friends

10/10

Exceptional

12 Jan 2026

Naeemah

My partner and I absolutely loved our stay at Coco Grove in Siquijor. From the moment we arrived, everything felt warm, beautiful, and well-run. The property itself is stunning and truly feels like a paradise retreat.

One of the biggest highlights was the staff—especially the women at the front desk and the experiences team. They were so lively, friendly, and genuinely helpful, and what stood out most was how they always remembered our names. That personal touch made us feel so welcomed and cared for throughout our stay.

The experiences team also took real time to make sure we had the perfect excursions. They helped us plan our Apo Island trip & curated the type of island exploration we wanted, including visiting spiritual and local sites. Booking scooters through the resort was also quick and seamless, which made exploring Siquijor easy & stress-free.

Breakfast was consistently great and staff were very accommodating. We also ordered room service almost every day and it was excellent.

We stayed in the Penthouse and I highly recommend it—spacious, beautiful, and two floors. The nightly turndown service (closing the curtains, etc.) was such a thoughtful luxury touch. Another great perk: you can reserve a specific dinner table free of charge, which we loved.

Complimentary port transfers were also included, and having their own on-site dive center made it super convenient to book our Apo Island dive. Coco Grove is a must-stay in Siquijor—we will definitely be back!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Joshua

Staff was very welcoming and friendly.

Leisure Partner

8/10

Excellent

30 Dec 2025

Shawn

A very very nice place, if you like family and a bigger crowd this is it, make sure you snorkel out, the reef and coral was awesome

Leisure Partner

10/10

Exceptional

26 Dec 2025

Coraline

The staff was extremely nice. The spa services were wonderful. The entire place was not crowded.

Some of our group was on the sunset side which was slightly inconvenient for getting the group together—but it was not terrible.

The breakfast options on the sunset side was the best!

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

maricel

Staff was very accommodating meeting our needs

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Maricris

Staff are very attentive to our needs. The room is clean, newly renovated. Although we would have wanted a dedicated air conditioning unit inside the room instead of relying on the unit from the other room.

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Beatrice

A little bit run down rooms but the main issue was no wifi in our corner room (401) and very poor lighting

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Donald

The staff was extremely friendly, the resort was very clean.

Leisure Family

10/10

Exceptional

19 Dec 2025

Rosalind

Exceptional hospitality, friendliness and service. Perfect long stretch of reef and beach. Enough space and privacy for all.

6/10

Pleasant

10 Dec 2025

Chella

The pool was clean and enjoyable

10/10

Exceptional

28 Nov 2025

Charlene

Staff were all nice, beautiful beach and convenient location.

Partner

10/10

Exceptional

27 Nov 2025

Chad

Room, staff, view

Leisure Self

10/10

Exceptional

20 Nov 2025

Karina

Great place, nice staff, beautiful beach and fantastic snorkle opportunities. Will definitely come back.

10/10

Exceptional

16 Nov 2025

Vivian

We had a wonderful stay the kids enjoy

10/10

Exceptional

11 Nov 2025

jose alejo

We had an excellent stay! The staff were great, always wearing smiles and accommodating our needs. We booked the buffet and show afterward, and it was fantastic. Our room was clean, and hot water was abundant. Overall, it was a wonderful experience!

Leisure Family

10/10

Exceptional

09 Nov 2025

nathalie

Excellent. Cadre magnifique avec beaucoup d’espace. Très bien entretenu et grande qualité de la restauration à des prix très raisonnables. Un grand bravo au personnel, à la fois très professionnel et très agréable et sympathique. La suite Temple Lotus, une pure merveille !

Partner

10/10

Exceptional

08 Nov 2025

ELLAFLOR

Everything stood out

Leisure Family

10/10

Exceptional

08 Nov 2025

Barry

Excellent amenities and friendly service

Leisure Partner

10/10

Exceptional

06 Nov 2025

julie

The place is beautiful. The views are to die for and the staff can't do enough for you.

Partner

10/10

Exceptional

04 Nov 2025

ELLAFLOR

Proximity to the beach, nice staff, clean and landscaping of the hotel .

Leisure Family

8/10

Excellent

18 Sep 2025

Billy

Overall, a decent property. The internet in the rooms is very limited

Leisure Self

10/10

Exceptional

11 Sep 2025

Ted

Can’t say enough about the wonderful staff

Business

10/10

Exceptional

06 Sep 2025

James

Staff are knowledgeable and very helpful

10/10

Exceptional

06 Sep 2025

Abedhel Joyce

overall the place is amazing but missing one thing: room service. other than that everything is superb!

Partner

10/10

Exceptional

24 Aug 2025

Hazel

Perfect for all type of travellers - singles, couples, families. Very accommodating and with four different restaurants and pools, there are so many options

Leisure Self

10/10

Exceptional

23 Aug 2025

Aidan

Staff was extremely friendly and helpful from arrival until we left the island

Leisure Partner

10/10

Exceptional

22 Aug 2025

Alan

Excellent resort and great and friendly staff. The only negative is that the walls were very thin in golden orchid and next door party kept me up until 1:am.

Leisure Self

6/10

Pleasant

20 Aug 2025

Rob

No room service

10/10

Exceptional

15 Aug 2025

Eugene

incredible place, 4 pools, scuba diving in protected reef, cheap price for what you get, apo island boat was great too

Leisure Partner

10/10

Exceptional

06 Aug 2025

ANN

Everything was wonderful except for the kids climbing all over the pool bar. Their parents didn’t correct them and staff didn’t. So it was impossible to sit and have a drink without someone’s bratty kid splashing you and jumping all over the chairs.

Leisure Self

8/10

Excellent

10 Jul 2025

Rica

I liked the privacy. Not crowded or overpopulated. The rooms are okay. The bed needs a blanket and not just a thin sheet

Leisure Family

10/10

Exceptional

02 Jul 2025

Lotta

Our stay was extremely memorable. Will recommend this resort to friends and family. The ambiance of this resort is one of a kind. Will definitely coming back when given a chance.

10/10

Exceptional

02 Jul 2025

Antonette

Impressed!

Great location, great workers, great value! A surprised bonus was the included shuttle ride to port.

Partner

10/10

Exceptional

27 Jun 2025

Jameson

We loved our stay here. The staff were absolutely amazing. The front desk staff, the tours staff, the restaurant staff and the tuktuk tour drivers were all so friendly and helpful. Our scenic nature tour was so fun and each stop was memorable.

The food at the restaurants was great and the ambiance was top notch. They always made sure we were well taken care of and that reservations were honoured.

The evening shows were really cool and the staff really puts their all into it. The singers, the fire dancers and the ladies of the Salamandas restaurant (especially the emcee/hostess, we loved her enthusiasm) were all fun to watch.

The beachfront was amazing and so much seating. The pools were spacious, but a bit dirty. The lifeguard was cleaning as we were swimming though so wasn’t too worried about it, just maybe need to clean it more often.

The cleaners were great. Very thorough.

My biggest downside is by far the television. When you’ve had a long night and want to unwind, a tv is nice and they had 13 channels, 3 or so in English and the rest were foreign channels and ones that didn’t work (like the history channel, which would have been nice to watch). Get smart TVs with streaming apps if possible and a better wifi connection. That is my only wish.

We’ll be back though no matter what. We had a fantastic experience.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Bruce

The place was absolutely beautiful and peaceful. The staff was amazing and always offered to help.

Leisure Partner

10/10

Exceptional

15 Jun 2025

ARISREED

Gorgeous property, amazing beach, friendly and helpful staff. Will definitely come back.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

ARISREED

Perfect stay! Can't wait to visit again. Thank you Ms Joy and Ms Jeje.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Pierre

Best rooms on the island with the best beach. Food and service was the best. I’ve been coming here for almost 3 decades and will continue keep coming back. My whole family loves it here.

10/10

Exceptional

10 Jun 2025

Curtis

Amazing service , beautiful views and great food. Pictures of the resort does not do it justice . Will definitely stay again next time in Siquijor.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Amy

Checking in as well as their pick up from the Pier was great. The food was extremely delicious. The staffs were amazing and welcoming. The rooms were spacious but the only thing I did not like was the bed. It was so hard. I couldn’t sleep my back was hurting. Other than that, everything was excellent!!!

Partner

8/10

Excellent

20 May 2025

Jovannah Lou

Stay was excellent

10/10

Exceptional

18 May 2025

Erin

The staff were the main highlight they’re so attentive and kind, generous and supported us from the moment we arrived. The transfer were easy and taken care of and we felt like we didn’t need to do anything!
I had my birthday there, and it was made so special.

Leisure Partner

10/10

Exceptional

17 May 2025

PATRICK

Beautiful secluded hotel and beach!

Beautiful hotel and beach. Secluded but can easily get to center of town via tuktuk or hotel van. Transfer from port to hotel was arranged by hotel. Can also avail of daily tours via hotel desk. Staff was friendly and accommodating. Definitely want my friends and family to come visit.

Friends_and_family Friends

10/10

Exceptional

17 May 2025

Celine

Parfait, staff au top, direct sur la plage, chambre spacieuse et calme le seul point est le petit dejeuner ou j’aurais aime trouver des petits pains locaux ou des cakes

Friends_and_family Friends

10/10

Exceptional

14 May 2025

Andrew

I have stayed in a lot of properties around the world and this was amongst the best! The marine sanctuary is a snorkelling paradise, the food and service 10/10 and the spa massages were excellent. If I was being really picky, I would say the room decor is a bit dated but still very clean and perfectly functional. We loved this place, just excellent.

Leisure Family

10/10

Exceptional

13 May 2025

Oliver

The best hotel I stayed at in Sequijor. Right on the beach and the staff was extremely accommodating. Snorkeling was absolutely amazing. It's a must stay!

Leisure Partner

10/10

Exceptional

04 May 2025

MAASA

夫婦2人、小学生2人の家族で宿泊しました。スタッフは、みんなフレンドリーで親切です。他の家族と一緒に大勢で車を借りて出かける時、私達が遅く予約したため手配できないとの事だったけど、ホテルスタッフがなんとか車を見つけてくれて、みんなで出かける事ができました。ホテル内は、安全で子供達も自由に動き回れるが、ホテルの外は子供と徒歩でアクセスできるレストランなどはないです。しかし、トゥクトゥクなどは、簡単に見つかります。ホテル自体、少し古くなってる部分もあるが、清潔に保たれていいます。ホテルのビーチから、すぐにシュノーケリングもできて、たくさんの魚達や亀もみれました。子供達とシュノーケリング行くなら、ガイドを雇う事をおすすめします。

Leisure Family_with_children

8/10

Excellent

04 May 2025

Paul And Danielle Velandia

Awesome spot for a quick family get away!

Leisure Family

10/10

Exceptional

28 Apr 2025

Christopher

Loved the place and hope to return

Leisure Partner

10/10

Exceptional

23 Apr 2025

Ciprian

Best resort on the island of Siquijor.
Amazing hospitality, beautiful rooms, nice restaurants. This is a must visit. Great white sand beach with the unique Tubod fish sanctuary. Three outstanding pools to swim and chill.

Leisure Self

10/10

Exceptional

23 Apr 2025

Paulita

N/A

6/10

Pleasant

13 Apr 2025

George

The property itself is beautiful and the staff is very friendly. The food is descent, but they limit the dinner menu and run out of choices for dinner. They could do a better job controlling the mosquitos while dining. The swimming pools are nice but I prefer non salt water pools. Which they don’t have. One day our room at palm court smelled like sewer due to the sewage backing up in the property. We had to sit outside our room due to the smell. Another day they had an all day blackout and had to use generators for powering the resort. The generator broke down, so we had no power, no ac and no Wi-Fi for quite some time. They will give you a discount off your room if problems arise but it’s not enough of a refund for the trouble. Having said all this. The resort is very beautiful and the staff is the absolute best!

Leisure

10/10

Exceptional

12 Apr 2025

Charrylen

I love the room we had its villa 4. The only thing the AC was temperamental. The hair dryer was hard work you have to push it with your hand to have it working. Over all it was great.Our room is a beach front villa.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Michael

The Staff are incredible, the professionalism and attention to detail were unmatched by anyplace I have stayed in my 58 years. Everyone from the front desk, bartenders, meal servers to the ground staff and life guards made my wife and feel welcome and treated us with great respect. Coco Grove is beautifu, but it is the entire Staff and Management team that deserve 5 Stars! If any of the staff reads this review, I thank all of for making our stay memorable and wonderful.
Mike and Abba

Leisure Partner

10/10

Exceptional

06 Apr 2025

Ciprian

The best resort in Siquijor with exquisite comfort in every room, greatest customer service in all of Philippines and beautiful grounds, with lush tropical vegetation, so beautiful you wont want to leave the resort. Three good restaurants with tasty breakfast, amazing pools, nice and chill vibes. Cant wait to return.

Leisure Self

10/10

Exceptional

02 Apr 2025

heiko

We had a wonderful bungalow (sanctuary villa) and we enjoyed everything at coco groove. Superfriendly staff, very good food in the restaurants and a dream-beach.
But you have to be carful, while booking-there are many different roomtypes and our friends were very unhappy with the villa they booked.

Leisure Friends

8/10

Excellent

27 Mar 2025

Leslie

The property it self is really nice, staff are really friendly except this one lady at the front desk who didnt really help us with our problem.. looks like she’s in a hurry and wants to end our conversation right away. Good thing most of them are accomodating and friendly especially the staff at the dining. Wifi is our main complain, we really dont have wifi in our room.. we reached to them our problem but didnt solve our issue.. need to go outside to get some wifi. Over all we still loved our short stay. The resort is relaxing and we did enjoyed our stay .

Leisure Friends

8/10

Excellent

25 Mar 2025

Peter

I stayed here one night in March of 2025. I cant remark on the food since I didn't eat there, but the stay was a good one. One of the best resorts in San Juan. I recommend.

Partner

4/10

Poor

12 Mar 2025

Larry

We were switched to another room which was inferior to the original room we booked and procedure for moving was awkward and unfair. There were many problems with communication and WiFi. Customer support was painfully slow.
The staff is exceptionally upbeat welcoming and helpful. Restaurant was clean, menu acceptable, food prepared well,
The beach nice, pools clean, facility overall was good.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Lori

The staff is Amazing here. The atmosphere peaceful and beautiful.

Leisure Family

10/10

Exceptional

04 Mar 2025

Frida

Excellent!

Self

10/10

Exceptional

27 Feb 2025

Ryan

Had a fantastic stay at Coco grove. The staff were so helpful - even when we had moved on and left items behind! Couldn't ask for more.

Really recommend!

Leisure Partner

10/10

Exceptional

27 Feb 2025

Julien

Fantastique

Hôtel fabuleux, lieux paisible sur une très belle plage . Personnel exceptionnel aux petits soins , petits déjeuners très copieux, literie très confortable. Une fin de séjour chill.

Partner

10/10

Exceptional

19 Feb 2025

Paulo

Overall

Leisure Family

10/10

Exceptional

31 Jan 2025

Torben

Excellent

Loved everything about it.

Friends_and_family Family

10/10

Exceptional

25 Jan 2025

Emil

You will not regret it!

Amazing place and atmosphere. I would really recommend this place to others.

Friends_and_family Family

10/10

Exceptional

18 Jan 2025

Suh yun

Thank you so much for everything!!

It was best trip ever

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

jeff

We stayed at Coco Grive for four nights near the end of our two month trip through the Philippines. It was easily the nicest place we stayed. Great staff, great snorkeling, great evening entertainment. Made my wife’s birthday very special. Would recommend it to anyone who asks.

Leisure Partner

10/10

Exceptional

14 Jan 2025

sophie

We had a grate time at Coco Grove.First the location in front of a wonderful beach where you can snorkel (it's like an aquarium just couple meters from the shore).Second the architecture and the very good standing.
The staff was very friendly and very helpful.According to me it's the best place to stay in Siquijor.

Friends_and_family Friends

10/10

Exceptional

14 Jan 2025

Virginia

Outstanding Resort for a pampered holiday

The staff were exceptional in every way. Helpful, extremely hard working, kind, thorough. The snorkling was beautiful and the pools superb. The rooms were spacious, and the food excellent in any.of the restaurañts. The shows were super too with great singing and dancing. Loved it all.

Partner

10/10

Exceptional

01 Dec 2024

Randy

I read multiple positive reviews and comments on forum about Coco grove and nothing is lied. This place is really amazing, the people are really amazing. The beach is really close by and the room is big and gives you everything you need. I would recommend this place to anyone.

Leisure Partner

10/10

Exceptional

17 Nov 2024

Thomas

I will come back

The servuce was amazing, so many nice and friendly people, especially at the reception or at the poolbar.
I had to buy adapter for electricity because there was only one plug with international standard. But this was only a minor point. Perhaps in other rooms it is better. The resort is phantastic with flower gardens and directly at the beach. So many activities possible. Thank you very much. I will come back again.

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Alexander

Huge space, very friendly staff. Great beach and snorkeling out front the hotel. Excellent spot

Leisure Partner

10/10

Exceptional

27 Oct 2024

Jerry

This is an excellent place to stay in. The service is fantastic as well as the food.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Jerry

Excellent place to stay

Leisure Partner

10/10

Exceptional

19 Oct 2024

Omar

Top Resort will visit again. The staff was pleasant and the views were very quality. This is indeed a one of the kind resorts.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Demore

The property was beautiful, although the views were very obstructed by the lovely trees.
The staff was very pleasant and always approachable. However, it appeared to be a disconnect between listening and acting on requests. The charges at the resort were annoying, simply fixing a set price for all would be less bothersome in the long run. My air conditioning was not working properly for two days. I had to request having my bill adjusted to accommodate the inconvenience. The property granted the bill adjustment but i should not have had to ask. Not once did I see or hear from management regarding this issue. The front desk personnel should not be apologizing, the management should make apologies and amends for the issue. Not sure I would stay again because of the issues. Once again, the staff was great but they should respond to requests with more con ern. Also, reaching the front desk by phone from your room is impossible during the day. I must say, the night time desk person was fabulous (didn't get his name unfortunately). He came up to check air conditioning and even offered me a upgraded room until someone could check out my unit. Bravo to him, maybe he should be the manager!

Leisure Partner

10/10

Exceptional

13 Oct 2024

Omar

Loved the architecture and staff and services.
All high end quality!

Leisure Partner