Name: Fairbridge Inn Suites Miles City
Address: 3111 Steel St, Miles City, 59301, US

10/10

Exceptional

31 Jul 2026

Melissa

The room was very clean, the beds comfortable and breakfast was delicious as always!

6/10

Pleasant

30 Jul 2026

Keith

Room was not cleaned (bed made, trash taken out) during entire three night stay.

10/10

Exceptional

30 Jul 2026

Becky

Very nice and clean. Free cookies when you check in!!

6/10

Pleasant

30 Jul 2026

Kelly

Clean room:
Our bathroom floor had hair on the floor. The shower pressure was light which took longer to rinse off. Nightstands had rust along the look alike brass as well as the bathroom light bar.

I like the layout of the room. As you walk in was the bathroom, then a table/two chairs, a kitchen and then the bed. Bed was covered with a noisy mattress cover but the bed was comfortable.

Staff:
Between the men and the women, none gave us a welcoming feeling.

Breakfast:
We came to breakfast at 7:30 a.m., and they were out of eggs, sausage, and biscuits. I was hoping that they would have brought out more. The waffles were good.

Pool/Spa:
The pool water was below the water line and the spa water was low as well. We had to sit on the bottom floor of spa to get the water level at comforting position. Very low pressure on the jets. Disappointed.

10/10

Exceptional

29 Jul 2026

Robert

Best hotel breakfast in years!

8/10

Excellent

29 Jul 2026

Randy

There was a loud dog barking in the room next to me. After an hour, the dog stopped barking.

2/10

Poor

29 Jul 2026

RUSSELL

Check-in staff was kind and courteous. Allowed us to check in approximately 40 minutes early. Room is clean, but we found mold in the tile in the bathroom near the shower. Our major complaint is that around 4:30 PM. A dog starts barking intermittently in the room next-door. We tried to be kind and ignored it till somewhere between 5:30 and 6 PM when the dog barked incessantly. We called the front desk clerk and he said would try to identify and resolve. Dog kept barking and after 15-20 minutes I walked down to the front desk where the clerk was very rude in saying he had been on since 3 o’clock and that we had just called so he needed time and needed to check guest in first. Meanwhile, the dog continues barking and the guests that are checking in are looking at each other wondering whether they should even stay. Manager tells me I’m rude for complaining and says he would refund our room. At that point, where could we go? Makes us feel like even though we were paying guest and have done everything right we were being chastised for complaining. After another half hour of barking, my wife calls the front desk again from our room at which point he tells us he cannot locate the owners and will call the manager to see what can be done. Poorest experience I’ve ever had in a hotel. The night clerk should be removed from any customer service duties. A daytime manager credited us $20 for the inconvenience. Don’t stay here!!

10/10

Exceptional

29 Jul 2026

Tina

All good

10/10

Exceptional

28 Jul 2026

Ernest

The employees are great people

8/10

Excellent

27 Jul 2026

Greg

Overall good

8/10

Excellent

27 Jul 2026

Collette

It was a good stay

8/10

Excellent

26 Jul 2026

rosemary

Nice for an overnight stay. Breakfast was sub par. We loved the free scoop of ice cream after a great dinner at iron mountain grill

8/10

Excellent

26 Jul 2026

Gary

X

6/10

Pleasant

26 Jul 2026

Melissa

Just a basic hotel. Nothing fancy. No elevator. Room were attempted to be updated. The shower head put water all over the bathroom floor. Short shower curtain. Had to put towels inside and outside shower on the floor to shower because it was slick with water. Did not eat breakfast there.

6/10

Pleasant

25 Jul 2026

Kathryn

Staff is so helpful and friendly! Property is in dire need of updates. Bathroom was stained, deteriorating, needed new tiles, shower curtain stained and mildewed. Carpet in room drastically stained. Most uncomfortable pillows I’ve ever run across. Bedding was clean. Pool and hot tub very nice. Gym needs basic workout bench.

10/10

Exceptional

24 Jul 2026

Arman

Very clean room and supportive staff.

8/10

Excellent

24 Jul 2026

Wade

Good bfast and pool 4 kids

8/10

Excellent

24 Jul 2026

Bruce

The motel was clean, even the bathroom. I was pleasantly surprised. I only have one complaint. I had to leave early, the free breakfast was out and ready. Unfortunately the person who set it up said it wasn't ready, or I was too early. She could have said, help yourself, everything may not be out yet. Otherwise, I have no other complaints.

4/10

Poor

24 Jul 2026

Dan

Bed was comfortable

2/10

Poor

24 Jul 2026

Tammy

It smelled. The beds were extremely squeaky. The air conditioner did not work properly and was extremely loud.

Friends

6/10

Pleasant

23 Jul 2026

Brenda

Our room had a pet smell about it. We were told it was a non pet room. Beds were comfortable and the air conditioner worked very well.

Partner

10/10

Exceptional

23 Jul 2026

Kathy

Room was clean and with walking of restaurant. Also liked it was right off the interstate

10/10

Exceptional

23 Jul 2026

Xia

Everything is clean and nice..

8/10

Excellent

22 Jul 2026

Mary

Comfortable evening

8/10

Excellent

20 Jul 2026

Jamey

Clean room, little dated, but not a problem. Mattress was very firm and a little uncomfortable.

Friends

8/10

Excellent

19 Jul 2026

Maryann

We were greeted by our host, Kylie, who was very helpful. He helped carry our luggage to our room and provided a fan for us. He went out of his way to make us stay comfortable. He’s a great employee.

Family

10/10

Exceptional

19 Jul 2026

Ron

The spa bath was great, staff was helpful.

Partner

10/10

Exceptional

18 Jul 2026

Kathy

Clean and with a decent hot breakfast.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Laura

Quick check in, room was clean and comfortable,located just off interstate

Self

8/10

Excellent

18 Jul 2026

Dane

Take note that there is no elevator. It wasn't a problem for my family, but I was surprised when I checked in because I hadn't noticed that on the description. Also, while breakfast was provided, it wasn't as large of a selection as I am used to from other hotels with a hot breakfast. Overall, it did it's job as a one-night hotel stop on our road trip.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Sharon

Hotel clean, staff friendly. Breakfast was awesome. Hot foods were hot, great selection of foods.
Even though we were right next to the interstate you could not hear the traffic. Highly recommend!!

Family

8/10

Excellent

16 Jul 2026

Deborah

The property was older but appeared clean.
The front desk staff was pleasant. I used the pool for a workout and it was older but clean and well maintained. Breakfast was ok.

Family

8/10

Excellent

15 Jul 2026

Nick

Breakfast was great. Room was clean but the pool was not accessible due to a pool party.

Partner

8/10

Excellent

15 Jul 2026

Cindy

Wish it had an elevator

Family

8/10

Excellent

15 Jul 2026

Elaine

Rooms are nice, clean property and staff are helpful

Partner

8/10

Excellent

14 Jul 2026

Pam

we only stayed one night but everything was clean and ready for us breakfast in the morning was good

Partner

8/10

Excellent

14 Jul 2026

Robin

Breakfast was quite sufficient.

Family

8/10

Excellent

14 Jul 2026

Lisa

This is an older hotel, and it’s showing its age a bit. Rooms were a bit dated. Clean, bathroom immaculate.
Breakfast was great, good location. Good value for $

Family

8/10

Excellent

13 Jul 2026

MICHAEL

This property was fine except for the tv programing. About half the channels didn't work. Most importantly, all local (Billings) channels were not available. I asked the desk what the problem was and they said management was aware had it had been months. Too bad, as there were weather issues during our stay.

Family

4/10

Poor

13 Jul 2026

Carrie

The room and hotel were very dated and not entirely clean. The tipping point for us was the breakfast. We arrived with one hour left of the breakfast time but nearly everything was out. We were told there was no more. We decided we’d at least fix a couple waffles. The dispenser wasn’t working so we asked staff. Someone came out and shoved her unblocked finger up the dispenser and said it was fixed a minute later. We weren’t confident in the proper hygiene and health department protocols at that point so were unable to eat breakfast either. I’d definitely look elsewhere in the area.

Family_with_children

8/10

Excellent

13 Jul 2026

Amy

The hotel had an excellent hard breakfast that everyone seemed to enjoy. The rooms are clean and have all the amenities needed for a quick one night stay.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Jose

Nice little hotel and my husband's preferred place to stay on his way home. The staff is always especially kind and considerate. His room is always clean and tidy and he appreciates the hot tub always being in working order any time he's stayed here. Having an on-site option for a breakfast that is hot and tasty is just wonderful and he will continue to choose this option on his travels home.

Self

2/10

Poor

11 Jul 2026

Sheila

We did NOT stay, no elevator, no ground floor rooms available. My husband's handicapped, so we stayed somewhere else.

6/10

Pleasant

10 Jul 2026

Kelly

Very Basic roadside bed. Nothing special here.

Self

8/10

Excellent

09 Jul 2026

Roswell

The young man who checked us in was very helpful. Also got us to an excellent evening dinner.

Partner

6/10

Pleasant

09 Jul 2026

Brent

It was the perfect hotel for what we needed. No complaints at all. Clearly not a five star hotel but it’s got nice beds, it was clean, the small pool and hot tub were nice and the staff were very nice. Perfect for what we needed

Family

10/10

Exceptional

09 Jul 2026

Jody

Room was very clean. Staff was very helpful and nice. The room that I had was King suite with kitchen. It was an older hotel. But very clean and nice. I will stay there again when I go back.

Family

10/10

Exceptional

09 Jul 2026

Mark

Great staff, very clean room and a good breakfast. This is probably the 6th time that I have spent there and I have enjoyed every visit.

8/10

Excellent

08 Jul 2026

Eric

Nice clean spacious room. Multiple amenities in the motel were not working,I.e. computers and ice machine. Adequate breakfast ,friendly staff!

Self

10/10

Exceptional

08 Jul 2026

WARREN

Easy off Interstate and easy to get back on the road.

Partner

10/10

Exceptional

08 Jul 2026

Franklin

It's was clean and quiet for the price.

Friends

6/10

Pleasant

08 Jul 2026

Leesa

Room was clean and bed was comfortable. Sent us an email the day of our stay to say the pool and hot tub were closed for repairs. Felt like that was planned so it was too late to cancel. Decent breakfast.

Partner

8/10

Excellent

07 Jul 2026

sonja

It was a nice lil hotel

10/10

Exceptional

07 Jul 2026

Geri

That was probably one of our best hotels we stayed in except the tiaquana hotel was exceptional

10/10

Exceptional

07 Jul 2026

Hanna

Clean room. Good pool. Staff kind.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Michael

Staff were very helpful - room was clean - breakfast was good - the rooms are beginning to show some age but other than that it was a good stay

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Anita

Room was clean.

The red headed man at the desk was helpful to me and offered us a room on the first floor after we had already lugged our luggage upstairs, even though minutes earlier, my husband had asked for a first floor room and was denied.

He also was kind and brought me a makeshift hot water bottle for the pain in my kidney.

The breakfast was disappointing for my egg loving husband. They were OUT of eggs long before the end of the breakfast time, and the tiny cubes of potatoes they tried to pass off as hash browns had no brown, but seemed boiled. I loved the waffle maker though.

Partner

8/10

Excellent

05 Jul 2026

Tammy

The hotel was older, but very clean. The staff was very friendly and helpful. Breakfast was nicely done and tasty.

Partner

4/10

Poor

05 Jul 2026

Juan

Slightly outdated, no usb charging, older style tv. My pillow/linen had a smell to it. I had to put a clean shirt on a to sleep. The price was about right but I would not stay again.

10/10

Exceptional

05 Jul 2026

Kevin

Clean room, quiet and close too restaurants.

Self

10/10

Exceptional

05 Jul 2026

Deborah S

Staff were very nice and helpful. Breakfast was way better than any Hilton Chan in I have ever stayed at. Facility was clean. Could use some upgrade. But overall would stay there again.

Partner

8/10

Excellent

04 Jul 2026

Brooke

Pool nice, breakfast was fantastic!!

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Yvette

Hotel room was clean and had lots of room.

Partner

10/10

Exceptional

03 Jul 2026

Roberta

My husband got sick and we needed to stay another night. The staff was so accommodating and helpful. I definitely recommend this hotel.

Partner

10/10

Exceptional

02 Jul 2026

Lisa

Our room was very clean and the beds were very comfortable. The front desk was super friendly and helpful. The breakfast was tasty and had several hot items and your standard cold carbs. The carpet and furnishings in the room are dated, but that doesn't bother us. We will stay here again.

Partner

4/10

Poor

02 Jul 2026

Shirley

Tub was cracked, bathroom sink was weird, and bathroom fan was very loud. Desk lamp needed 3-way light bulb. Breakfast ran out of eggs.

10/10

Exceptional

01 Jul 2026

Eric

Excellent staff, very clean, relaxing jacuzzi, good breakfast

Partner

6/10

Pleasant

01 Jul 2026

Carol

The breakfast wasn't very good. Very few choices.
The jets in the hot tub weren't working.
The water in the shower wasn't very hot.

Family

10/10

Exceptional

01 Jul 2026

Amelia

The fellow at the front desk was awesome. Long red hair and joked with us and chatted.
The bed was the most comfortable bed I’ve ever slept in. After a long day in the car it hugged me and I slept amazing.
Huge walk in shower was great.
Breakfast was really good. Lots of choices and lots of food.
Would stay here again.

Family

8/10

Excellent

30 Jun 2026

Andria

Place was clean and quiet. We had a hard time sleeping, but I think that was on us. We didn't get to have breakfast here because we had to hit the road.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Lee

It was fairly clean in the room itself except for the shower curtain was very aged and rusty which is a small thing but… The breakfast was about average for motels I have stayed at. Staff was great and helpful!

Friends_and_family Family

4/10

Poor

29 Jun 2026

Doreen

The bed was awful! Felt like something from the 60’s with no support, felt like sleeping on springs, and noisy, every move causing squeaks, groans (from me). Breakfast sparse, basically biscuits and gravy. Investing in some USB hubs would be a good idea. Nowhere to charge my phone, watch, and iPad, simple fix. Won’t be staying at this chain ever again

Partner

10/10

Exceptional

28 Jun 2026

Sue

Check in was a breeze
SueAnn was very pleasant and helpful!

Partner

8/10

Excellent

28 Jun 2026

Lisa

The first room we were given had not been cleaned but the front desk gal was quick to give us another room and was very apologetic. Beds were very comfortable. Good breakfast options.

Family_with_children

10/10

Exceptional

28 Jun 2026

Leigh Ann

For the price was very nice and had a good breakfast. I would recommend.

10/10

Exceptional

27 Jun 2026

Jeremy

Great place for the price

10/10

Exceptional

25 Jun 2026

Dave

Breakfast was great and price was right definately a nice place to stay

Self

10/10

Exceptional

25 Jun 2026

Donald Bryan

We enjoyed our stay there. It was safe, well lit, and the breakfast was amazing!

Family

10/10

Exceptional

24 Jun 2026

Luann

Good location great staff

Friends_and_family Family

4/10

Poor

24 Jun 2026

Joel

Breakfast was not good

Partner

10/10

Exceptional

22 Jun 2026

James

This is a very well run hotel. Everything was clean and worked in my room. The staff was very attentive and the breakfast was great. My room had a mini kitchen and was very comfortable.

Self

10/10

Exceptional

21 Jun 2026

Thomas

Nice clean quiet room. Would stay here again.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Matthew

The room was nice. The continental breakfast was very good.

Family

10/10

Exceptional

19 Jun 2026

BRUCE

Great hot breakfast

Partner

6/10

Pleasant

17 Jun 2026

kenneth

The check in was a nightmare. The women at the desk was plain mean. I was frustrated because the check in was so long. It was over 12 minutes before we were checked in. No other customers around. It never takes more than 2 or three minutes at any other establishment. She enjoyed making us wait. The hotel was very good in all other categories. All other staff were awesome. Iwill stay at My Place again, but not at Jamestown.

Partner

10/10

Exceptional

17 Jun 2026

Eric

This was perfect for extended stays.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Jeremy Michael

Really great stay. Hotel staff were really helpful and nice. Room was clean and breakfast was yummy. Great location with plenty of parking. Would definitely stay again if we head this way again in the future.

Family_with_children

8/10

Excellent

15 Jun 2026

Claire

I love that they give the full breakfast that’s always a game changer when choosing a motel. The room was clean. Nice big TV’s. easy to find location. And Pet friendly.

Pet

10/10

Exceptional

15 Jun 2026

RyAnne

Clean, quiet, friendly. Also great food at uncle mikes in the parking lot.

Partner

6/10

Pleasant

15 Jun 2026

Steven

The room was comfortable and spacious with a love seat couch and chair. The king size bed was too firm with no box spring. Good breakfast.

Partner

10/10

Exceptional

15 Jun 2026

Tammy Rene

Friendly and quick check in
Pool was great
Breakfast hit the spot

Family_with_children

10/10

Exceptional

14 Jun 2026

Lacey

This hotel was older, but it was clean and comfortable.

Partner

8/10

Excellent

13 Jun 2026

Ronald

Room was clean, Bed was comfortable.

Family

10/10

Exceptional

13 Jun 2026

Rex

A clean, comfortable room on the ground floor. Perfect for a couple of seniors after a 600 mile day in the car!

Family

8/10

Excellent

12 Jun 2026

Nicole

Economical, clean, comfortable overnight stop on our cross-country roadtrip.

Family_with_children

10/10

Exceptional

12 Jun 2026

Kary

I would stay here again. The room was clean and quiet. The bed was a bit uncomfortable. Too soft. Breakfast didn’t look too appetizing so we ate breakfast at a very pleasant restaurant just down the road. There is a wonderful BBQ bar and grill that’s walking distance from the hotel that had the most amazing smoked ribs and friendly service.

Partner

8/10

Excellent

12 Jun 2026

Deserea

Large room with plenty of room to move around

Partner

10/10

Exceptional

11 Jun 2026

Shauna

Yes