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Cresta Thapama Hotel

North East District · Botswana

Blue Jacket Street Francistown BotswanaView location

7.6/10Very good36 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition7.6/107.6
Neighborhood7.2/107.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cresta Thapama Hotel

Centrally situated in the city and just a few minutes’ drive from Francistown Airport, Cresta Thapama is recommended for tourists and business travellers alike.

It is within walking distance of major business centres, shopping malls, and the city’s attractions, and yet its proximity to the bustle of daily life does not detract from its peaceful atmosphere.

Surrounded by lush gardens and swimming pools with splashing waterfalls, the hotel is a cool and quiet escape from the outside world.

Read more about this hotelShow less

With a stay at Cresta Thapama, you'll be centrally located in Francistown, just a 5-minute walk from University of Botswana and 14 minutes by foot from St Patrick's Church. This hotel is 1.5 mi (2.5 km) from Supa Ngwao Museum and 1.9 mi (3.1 km) from Sunshine Plaza Shopping Center.

Make yourself at home in one of the 96 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Francistown? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 6:00 PM.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately BWP 230 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

University of Botswana 0.4 km / 0.2 mi
St Patrick's Church 1.1 km / 0.7 mi
Supa Ngwao Museum 1.7 km / 1.1 mi
Sunshine Plaza Shopping Center 3.1 km / 1.9 mi
Toro Junction Shopping Center 6.3 km / 3.9 mi
Tachila Nature Reserve 20.7 km / 12.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • Number of floors (main building): 2
  • Twin rooms: 20
  • Double rooms: 61
  • Suites: 1
  • Executive rooms: 13
  • Accessible rooms: 1
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • EuroCard
Show 46 more facilities & services
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector: 3
  • Garden
  • Gym
  • Luggage room
  • Electric kettle: 1
  • Towels and bed linen
  • Restaurant
  • Air conditioning in Restaurant: 4
  • Conference room: 2
  • Projector
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Buffet lunchExtra charge
  • À la carte lunchExtra charge
  • Buffet dinnerExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Special dietary optionsExtra charge
  • Vegetarian mealExtra charge
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Flight information required
  • Minimum check-in age: 18
  • Online check-in
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable5 photos

    Cresta Thapama Hotel

    SUITE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • TV
    • Hairdryer
    • Housekeeping
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Satellite TV
    • Plug adaptor
    • Smoke detector
    • Electric Kettle: 1
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Living room: 1
    • Balcony
    • Wake-up service

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Cresta Thapama Hotel

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Toiletries
    • Plug adaptor
    • Smoke detector
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Satellite TV
    • Desk
    • Make-up mirror
    • Individually adjustable air conditioning
    • Safe
    • Electric Kettle: 1
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Wi-fi
    • Wake-up service
    • Housekeeping

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 30 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Cresta Thapama Hotel

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Plug adaptor
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Smoke detector
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Housekeeping
    • Electric Kettle: 1
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 26 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Cresta Thapama Hotel

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wake-up service
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Electric Kettle: 1
    • Housekeeping
    • Toiletries
    • Desk
    • Make-up mirror
    • Smoke detector
    • Plug adaptor
    • Satellite TV

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Cresta Thapama Hotel

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Mini fridge
    • Internet access
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Hairdryer
    • Bathtub: 1
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Shower: 1
    • Bathroom: 1
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 35 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Cresta Thapama Hotel

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Electric Kettle: 1
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Satellite TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cresta Thapama Hotel

7.6
Very good
36 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.6 /10
Neighborhood
7.2 /10
Amenities
8.4 /10
20 reviews shown
6/10
Pleasant
16 Mar 2026
NGONILE
Shops nearby
Family_with_children
10/10
Exceptional
28 Dec 2025
Trevor
Clean room and staff warmliness
Leisure Family_with_children
8/10
Excellent
17 Nov 2025
Inge
Very conveniently located at A1 and near shopping mall.
Large room and bathroom with all necessary comfort.
Restaurant is not very attractive but the food was good and staff was very friendly.
10/10
Exceptional
06 Oct 2025
Mosidi
Clean Rooms, great location just as you enter Francis Town.
Friends_and_family Friends
8/10
Excellent
01 Aug 2025
Ennies
The on site restaurant is not good at all. The staff was excellent
10/10
Exceptional
30 Dec 2024
George Kelvin
Fairly good place
10/10
Exceptional
08 Dec 2024
Gofaone
Great place to stay while in Francistown. Not far from the bus rank and shopping centers. My only concern was that my booking was not reflecting on their system and i had to wait while they searched for it. Otherwise everything was great.
Leisure Family_with_children
10/10
Exceptional
18 Jun 2023
Mthokozisi
Excellent stay especially the check. Gentleman at the reception was very friendly and helpful
Friends_and_family Family
8/10
Excellent
22 Mar 2023
Minenhle
I like the service of the porter. They made me feel at home.
Business Self
8/10
Excellent
19 Jan 2022
Joseph

A very good stay

Our stay was pleasant and the staff friendly
Partner
2/10
Poor
15 Sep 2021
Joachim
We were told to pay again even though we had already paid online. Thats very bad
Business Partner
6/10
Pleasant
19 Jul 2021
Kgosi and Kgalalelo

Food, the Chef needs to do a better job

The food, no variety and not appetizing
Friends_and_family Family
4/10
Poor
09 Jun 2021
Timothy

Power starved in Francistown!

The hotel had a power power problem which left the rooms and restaurant in the dark for a few hours. Power did not come on until after I went to sleep and then BANG lights came on aircon on and I was now awake. When asked, the front desk gave a basic brush off saying a few minutes which turned into hours. This was a issue for the Cresta hotel as the hotel and casino across the street had power. A flashlight would have been useful.
Business
8/10
Excellent
15 Dec 2019
Verified traveler

Cresta Thapama Garden

If you appreciate flowers, trees, and ambiance you will love this hotel. We came in at night and were surprised just how gorgeous the grounds were in daylight. We had a delicious breakfast, and then couldn't wait to get outside, sit by the pool, and get some work done on our computers.
Friends_and_family Family
8/10
Excellent
20 Sep 2019
Verified traveler

Okay stay

The hotel rooms are very nice, however the food options are quite limited. In addition, it would be great if the hotel gets more staff to address the slow services provided when you check in and ordering food from the restaurant
Business
8/10
Excellent
03 Apr 2019
Verified traveler
Loved the cleanliness and the front office efficiency.
Did not like room service staff knocking out door at 10:30 pm to bring us a fruit basket and opening our door before we answered her knock.

However the restaurant manager Ludp was very apologetic about it & said she rallied to the staff member who had done so.
Business
6/10
Pleasant
10 Mar 2018
A
Room was ok but windows had no screens snd door no guard so bug got in.
Restaurant meals just ok.
Rooms better than other higher rated Francistown hotel
8/10
Excellent
06 Aug 2017
Simon

Contracts Manager for the Botha Group of Companies

I find that the Cresta group of hotels are ideal for a business trip, more private than a B&B & all the smaller details are taken care of. I will continue to use Cresta Hotels. Simon Rhodes. Coleman Tunnelling Africa. Johannesburg. RSA.
8/10
Excellent
15 Dec 2016
Verified traveler
Wifi is not stable. Some rooms will not have good reception and wifi keeps dropping. Some rooms (like mine on second floor) face the back of the mall and the garbage disposal and odours are noticeable.
6/10
Pleasant
27 Dec 2015
Gabriel

Lindo

Bien
Family

Location & surroundings

Cresta Thapama Hotel
Blue Jacket Street Francistown Botswana, Francistown, Botswana

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Cresta Thapama Hotel

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