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City Inn Lodge

North East District · Botswana

Plot 516 Khama StreetView location

4.6/10Review score7 Reviews
Cleanliness5.6/105.6
Service5.0/105.0
Comfort4.6/104.6
Condition4.4/104.4
Neighborhood4.0/104.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Inn Lodge

A stay at City Inn Lodge places you in the heart of Francistown, within a 10-minute walk of Supa Ngwao Museum and St Patrick's Church. This hotel is 1 mi (1.6 km) from University of Botswana and 2.6 mi (4.1 km) from Sunshine Plaza Shopping Center.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately USD 7.50 per person
    • Airport shuttle fee: USD 5 per person (one way)
    • Airport shuttle fee per child: USD 5.00 (one-way), (up to 11 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Supa Ngwao Museum 0.5 km / 0.3 mi
St Patrick's Church 0.6 km / 0.3 mi
University of Botswana 1.7 km / 1 mi
Sunshine Plaza Shopping Center 4.4 km / 2.7 mi
Toro Junction Shopping Center 7.4 km / 4.6 mi
Tachila Nature Reserve 21.7 km / 13.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about City Inn Lodge

4.6
Review score
7 Reviews
Cleanliness
5.6 /10
Service
5.0 /10
Comfort
4.6 /10
Condition
4.4 /10
Neighborhood
4.0 /10
5 reviews shown
2/10
Poor
08 Jul 2025
Ann

Terrible booking experience with Hotels.com

The hotel was not paid even though I paid on Hotels.com. Dinesh at the hotel confirmed that you paid the incorrect hotel and charged my clients card.

WE need to get a full refund for this booking. I am dealing with Salma at your reservations team in Cape Town
Business
2/10
Poor
26 Dec 2021
Maxime

Bad service

Bad service, bad stay, toilet not working, no blankets in the room, no coffee, tea, sugar
Friends_and_family Family
2/10
Poor
11 Apr 2019
William

Bad Experience - NOt reccommended

Rooms not clean , dust and spider webs visible in the shower , Shower tabs broken and still using curtains to cover the shower. Staff have no information but only the manager can check which sad.
6/10
Pleasant
11 Jun 2018
j

OK but not wow!

Reception wanted payment although it had been paid through Expedia - that issue was resolved very promptly by the manager.
The amount they wanted was less than paid to Expedia.
The 'garden view' was really a carpark view.
The room was comfortable but several lights were not working and it was not as clean as it should be - cobwebs in the bathroom.
The restaurant was adequate.
8/10
Excellent
13 May 2017
Verified traveler

Comfortable stay in a quiet area.

Other than encountering a little booking problem with the new reception staff, the stay was fine. The Indian curry dishes, nan and rice in the restaurant were great!

Location & surroundings

City Inn Lodge
Plot 516 Khama Street, Francistown, Botswana

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