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8.6/10Excellent1,350 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Chateau Nova Yellowknife
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Yellowknife? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 214 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment.
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With a stay at Chateau Nova Yellowknife in Yellowknife, you'll be within a 5-minute walk of Prince of Wales Northern Heritage Centre and Yellowknife Veterans Memorial. This hotel is 0.2 mi (0.4 km) from YK Centre Mall and 0.3 mi (0.5 km) from Frame Lake Trail.
Make yourself at home in one of the 214 guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Yellowknife? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
5:00 AM
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
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Minimal age
19
-
Optional fees
- Fee for full breakfast: approximately CAD 19 to 25 for adults, and CAD 19 to 25 for children
- Pet fee: CAD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Filipino
English
Nearby attractions
Prince of Wales Northern Heritage Centre
0.3 km / 0.2 mi
Yellowknife Veterans Memorial
0.4 km / 0.2 mi
YK Centre Mall
0.4 km / 0.2 mi
Somba K'e Civic Plaza
0.4 km / 0.3 mi
Frame Lake Trail
0.5 km / 0.3 mi
Northern Arts and Cultural Centre
0.5 km / 0.3 mi
Centre Square Mall
0.6 km / 0.4 mi
NWT Diamond and Jewellery Centre
0.8 km / 0.5 mi
Ragged Ass Rd
1.6 km / 1 mi
Rotary Centennial Waterfront Park
1.6 km / 1 mi
Bush Pilot's Monument
2.1 km / 1.3 mi
Fred Henne Territorial Park
3.2 km / 2 mi
Yellowknife Historical Museum
4.1 km / 2.5 mi
Yellowknife Golf Club
7 km / 4.3 mi
Prelude Lake Territorial Park
32.7 km / 20.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 214
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Airport Shuttle
- Laundry service
- Fireplace
Show 12 more facilities & services
- Lift access
- Luggage room
- Bar
- Restaurant
- Banquet hall
- Conference room
- Business centre
- Sauna
- Steam bath
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 19
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT EXECUTIVE TWO QUEEN BEDSAPARTMENT • EXECUTIVE TWO QUEEN BEDSAPT.2Q-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: APT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDSTWN.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
TWIN TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE QUEEN BEDAPARTMENT • EXECUTIVE QUEEN BEDAPT.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE 2 DOUBLE BEDSAPARTMENT • EXECUTIVE 2 DOUBLE BEDSAPT.2D-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT EXECUTIVE 2 DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChateau Nova Yellowknife
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Chateau Nova Yellowknife
100
reviews shown
elizabeth
I just spent a night.Typically its a great stay however the one night I stayed i was put on the 4th floor and thinking it would be quiet I was woken up at 130am with kids running up and down the hallway. Then at 5am people outside talking so loud it woke me up again. I thought it was the cleaners but it was guests having loud conversations. They dont have security and not sure even if I called down to the front desk if anyone would have come to quiet them down.
Radu
The hotel was good, our apartment was new and very well kept. The only observation I would make is regarding the AC. There was an AC unit in the bedroom and it had a wide hose to the window. That in turn made it impossible to fully close the blinds for the night and it became dark very late and light very early. There were additional wall vents that also provided AC and in our case they made the room AC unit to start and stop at random times. Other than that all was ok.
Corrie
We stayed in a suite, so just like our own apartment with tons of space.
The main bedroom could benefit from curtains. It has an air conditioning unit built into the window, but it means that the blinds cannot be pulled down fully. In a place where the sun barely sets, that posed a problem for a dark room to sleep.
Otherwise it was excellent!
The main bedroom could benefit from curtains. It has an air conditioning unit built into the window, but it means that the blinds cannot be pulled down fully. In a place where the sun barely sets, that posed a problem for a dark room to sleep.
Otherwise it was excellent!
Patrick
Always great!
Graham
Rooms were clean and modern. Spacious.
Chris
Staff was not very knowledgeable of shuttle times
Heather
We had a great stay! Better than the explorer hotel!!
Kevin
Cleaning was sub par. Hair in shower. Shower curtain ripped in several places, as was the carpet. Building made with wood, so you could hear footsteps and noise between rooms and floors very loudly. Would not stay again.
Travis
Room was abit banged up, bed sheets were exchanged out but overall a nice hotel
Jamie
Everything was excelkent!!!
Lorne
Great location to downtown and restaurants
Matthew-Alexander
Came with everything you needed. I reported i lost my expensive item and they found it immediately and kept safely for when i was able to figure out how to retrieve it hours later which was safe and sound. Thank you to the staff at the front desk and the cleaners that made it happen. Definitely would stay again and recommend
Brittany
Clean rooms, very helpful staff. I look forward to staying again!
Amy
Good stay
Barry
food was excellent
overall good sevice
overall good sevice
Shelly
Friendly staff
Clean
Smells great
Helpful staff
Love Chatue Nova Yellowknife
Clean
Smells great
Helpful staff
Love Chatue Nova Yellowknife
Glen
Nice place stay while in Yellowknife
Andrea Iris
Pretty quiet and relaxing. Walking distance to downtown and has a shuttle to get to the airport.
Shelly
Amazing place very clean
Very friendly staff and all loving ppl here
Very friendly staff and all loving ppl here
Bruce
Great accomodations and restaurant/ lounge. Better opening hours for the the restaurrant/ lounge would be better as there are times in the middle of the day that niether are open.
duncan
Easy parking and clean good food
Joelle
Appartement were big and clean
Richard
It was fine. Not there very much
Shelly
Best staff bestttt everything
Loving staff I love you Chatue nova
Loving staff I love you Chatue nova
Allan
Was not helpful at checking in
Claude
Clean rooms, friendly staff, great restaurants, good parking, overall 👍👍
keith
Nice hotel. Staff seemed blase and not super friendly.
Kushalini
Overnight onlyy
Emily
I was very disappointed with the poor house keeping standards for this hotel. Rooms are left dirty for hours and they rush through last minute not cleaning obvious areas that need touch up, not vacuuming and not replenishing needed items. House keeping department here needs serious review to offer customers the experience they deserve.
Andrée
All good no surprise helpful
Tamara
The environment was the best place for my son, very spacious. Nice and clean, also i love how the air conditioner was on before i even went to my room. But one thing is we need a swimming pool or something to play with for kids. Would like to see a swimming pool or a indoor park. Other then that the staff was very helpful
Michael
My family of 4 (2 young children) stayed for the night on our way to Edmonton, it was great, food at the restaurant was food, staff was incredibly helpful. Overall fantastic experience.
Andrée
Convenient. Clean. Helpful staff.
James L J
Giant room was spotless and comfortable. Full kitchen even had a dishwasher for longer-term stays. Customer service was mediocre and wifi was terrible. Happy to stay again with these caveats now known.
Jorgen
It was very good stay
Claude
Well I say at this property all the time, the staff is very friendly, clean rooms, very quiet.. Great amenities.. Overall great experience
Tommy
Very welcoming
Katey
Very clean, quiet and close to downtown amenities. The bed was very comfortable.
Connie
Quiet
Matthew
Clean and friendly
Karla
Solid place.
Paul
Very clean and comfortable.
Gerry
Clean spacious room,property was well kept. Close to amenities.
Bobby
All was good. Just a little info is that they charge your account a day before check-in to see if it works and then ask for a deposit on-top of your room charge. All in all, everything else was good
Chad
No record of Expedia reservation when I arrived. Staff indicate this hotel does not integrate well with expedia so if you want to stay here ... be sure to book direct with the hotel and not through expedia.
The staff were helpful and even honoured my expedia price otherwise would have cost a lot more.
Be warned.
The staff were helpful and even honoured my expedia price otherwise would have cost a lot more.
Be warned.
Helen
The location is fantastic with ample free parking. It is close to downtown and old town. There are nature trails next to the property. You can enjoy a walk (a loop) around the lake to see beautiful wildlife. It was ideal for our stay as it is also close to the highway and airport. The airport is 10 minutes away.
In general, there are power outages in the Territory and one should be understanding of that. The hotel team, pivots quickly to work with these issues.
More attention could be paid to the upkeep of the hotel. It's the small things like vacuuming furniture and carpets. Updating living room furniture at some point. Ensuring things such as the in room phones actually work or the ice machines in the hallway.
When these things were brought to the attention of the front desk, they received it with gratitude and were sincerely sorry for any inconvenience.
It is a great location and there were two conferences being held there during our stay. It didn't feel like the hotel was overwhelmed with people because it is a large venue.
I would recommend it.
In general, there are power outages in the Territory and one should be understanding of that. The hotel team, pivots quickly to work with these issues.
More attention could be paid to the upkeep of the hotel. It's the small things like vacuuming furniture and carpets. Updating living room furniture at some point. Ensuring things such as the in room phones actually work or the ice machines in the hallway.
When these things were brought to the attention of the front desk, they received it with gratitude and were sincerely sorry for any inconvenience.
It is a great location and there were two conferences being held there during our stay. It didn't feel like the hotel was overwhelmed with people because it is a large venue.
I would recommend it.
Paul
Always a pleasure to stay at Chateau Nova - clean, modern, and well located.
Mick
Work, great location, close to downtown
Skyler
Amazing room and amazing staff
Juni
Conveniently located in thd downtown area, close to amenities and airport.
Sara
This was a perfect hotel for us to stay in while visiting Yellowknife. The only complaint I would have is that we had to ask for clean wash cloths and clean glasses.
Elizabeth Ann
Good location, nice amenities and restaurant on site.
Amber
It was very modern and clean
Coral And William
Great
Nancy
Apartment was large and spacious for me and my three teenage boys
Prateek
Room was upgraded to apartment suite for special occasions. Clean & spacious! Food at the Quarry restaurant was also tasty! Friendly staff and servers! Really enjoyed our stay!
John
Housecleaning was slow and confused
crystal
First time visiting yellowknife, was happy with the hotel it was very busy hotel that is pretty central to everything, beds were comfy, ac worked great , water pressure was nice, restaurant food was good coffee tasty the staff were so sweet and helpful
Bobby
Nice place
Chelsey
Everything was good! The room was nice and neat.
Bernice
Great hospitality
Andrew
Courtesy, clean, modern
Michelle
Lounge kitchen closes at 9pm, so limited food options if you have an evening flight.
Bobby
It’s the place to stay while in Yellowknife!
Cody
Nice stay. Outside and front entrance messy from people hanging out the night before
Theresa
Was ok
Elizabeth
Stayed in the new apartments and they are lovely.
Krista
Nice staff and very helpful. Had security on premises on each floor where the elevator is which was very nice to have. Highly recommend.
Bobby
Great night
Tiffany
Clean room
Jonathan
Bar was great
Lena
The food was very good and reasonably priced
Andrew
I had an excellent experience at the Chateau Nova, including how well they accomodated my friend's dog, spending his first night out of Kugluktuk. A++
Bobby
Excellent place to stay
Carol
5 star for everything
Bradley
Rooms are great but the food is expensive
Andrew
great staff
Elias
HVAC in the room sounds like a jet engine. Hot in the rooms.
Asia Rihanna
Lake is amazing, internet was so slow
Sandra
Aroura was BEAUTIFUL!!!! Worth the trip but very cold!
Nancy
The rooms are clean but are so noisy. When the northern lights tours come back at 2am you will be woken up, the hallways are noisy and the doors/walls have no noise blocking properties. FYI, if you stay in summer during midnight sun note the blinds are not blackout. The usb charger at the bed was broken with no where to plug my phone in except across the room. Hotel is already showing it's age. There are also multiple homeless people asking for money out front which isn't bad except one was very aggressive and followed me into the hotel, no security was present.
Matt
We stayed for 4 nights. Not a single cleaning throughout our stay although we put out the sign “make up our room”.
John
Overall the hotel is good, rooms is so spacious and clean, staffs are helpful. Food in the restaurant is surprisingly good and prices are reasonable. The only downside is we stay in the new building and there is no front desk and staff there, restaurant, gym and the front desk are located in the main building, it’s so inconvenient for us to call a shuttle there every time, sometimes the phone is busy and we can’t reach anyone, it makes us very difficult to meet the tour guide there, also the winter gear is so heavy, we can’t carry all those things to walk all the way during-36c at night time, other than that, everything is good
Micheal
Clean room, was a bit noisy at night because of the time of year and groups going to look a Northern Lights but I think that would be the case in any hotel in Yellowknife
Ruben
I’ve loved this hotel because they were incredibly helpful. My bag was lost and they didn’t care what time day or night I checked to see if it had been delivered and it was there. They would call a cab immediately and it would be there within two minutes when we needed one. Using the steam room and sauna after being out in the cold was wonderful. The bed was comfortable and we both slept well. The room was large, spacious and also had a desk where we could work. I would stay there again.
John
It wasxreally good.
Staci
Stayed in the apartment style rooms that are across the parking lot from the hotel. This was an upgrade given to us when we checked in. Kind of a pain to go back and forth between the two buildings when it is so cold outside. Breakfast buffet was very good. Giving 3 stars because the heat was blasting in our room when we checked in, had to be at least 35 C in the room. Made for a very uncomfortable first night.
Rhonda Thompson
Nice property but we were surprised to find out that our suite was in a seperate building that in the cold, you would need to take a shuttle over to. Using the sauna or steam room in this situation was not ideal. Suites were big and well-equipped.
Amy
The hotel is close to the airport and the airport shuttle is convenient. During the winter months, they provide a shuttle to the new building from the lobby and vice versa. The room we were in got a broken window that doesn't close all the way, so there was tape over it. Thankfully, the heater was warm enough to keep us from getting chilly. It is walk-able distance to a grocery store and a pharmacy.
Victoria
They’ve put us in a different building, we booked it specifically for sauna and couldnt use it… the room was full of cigarettes smell, housekeeping left the balcony door open in minus 30 and it took 24 hrs for the room to warm up, we slept in cold and in smoke… terrible
Rianna
.
Buddy
Nice place
Judi
Very late house cleaning.
We were not told at booking that we were not in the hotel but a separate building that required walking in -40 degrees or waiting for a shuttle. Also meant no easy access to restaurant and lounge. Different breakfast menu than what is on the website.
Well situation to airport, downtown, Snow King Castle etc.
Was given different answers by different people to the same questions.
2 bedroom unit was very spacious and well laid out.
We were not told at booking that we were not in the hotel but a separate building that required walking in -40 degrees or waiting for a shuttle. Also meant no easy access to restaurant and lounge. Different breakfast menu than what is on the website.
Well situation to airport, downtown, Snow King Castle etc.
Was given different answers by different people to the same questions.
2 bedroom unit was very spacious and well laid out.
Odalis
Room was spacious and nice but was across the parking lot from the main building. At -30 degrees Fahrenheit this was a rude surprise.
Wai-Fong
We could watch the aurora from the balcony of our two-bedroom apartment without leaving the hotel, and the washing and drying machines were easy to operate. The staff were very helpful in answering questions and arranging transportation.
Kelly
Great location, friendly and welcoming staff. I had a Clean and spacious 2-room suite. I will definitely book the same hotel if I ever go back to Yellowknife.
Seanna
Very good!!
Patricia
What stood out was how Chateau Nova stood behind us as the guests, when Expedia and Agoda did everything they could to sabotage our stay. They made it seem like the hotel cancelled our reservation, while the hotel went to bat for us when Agoda/Expedia did all the damage. The hotel kept us in a room that Agoda underhandedly cancelled. Now for Chateau, we had a great breakfast and a dinner at reasonable prices, courteous staff on all occasions, and a clean room with all the necessary amenities. If someone was coming to see the aurora, I would suggest booking straight with the hotel! And enjoy the experience with Chateau Nova!
Marc
Clean room and positive staff.
Noreen
Room was very nice and bed was comfortable. Front desk staff at check out were very helpful
Location & surroundings
Chateau Nova Yellowknife
4571 48 Street, Yellowknife, Canada
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Chateau Nova Yellowknife
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