Akwesasne Mohawk Casino Resort

4/10

Poor

18 May 2026

Laidy

I thought I was staying at the main hotel with the pool. But they put me in the Players Inn. It's old and outdated and it was expensive for that room. Would never go back there.

Family_with_children

6/10

Pleasant

16 May 2026

Jennifer

Dirty pool, broken furniture and fixtures.

Family

8/10

Excellent

10 May 2026

Judy

Check in at The Inn doesn't start till 4PM, and they stick to it. Plan your arrival accordingly. Good breakfast, clean rooms and halls, friendly staff.

Partner

6/10

Pleasant

10 May 2026

Paula

Only complaints the Pool could have been cleaner it was a little murky.
The free breakfast was crappy and only till 9:00 am and 10 on weekends we went down on 9:20 Sunday and there was no food left.

Family_with_children

6/10

Pleasant

07 May 2026

Debra

Breakfast was fair but you couldn’t take back to room. The first night the heating until banged and work us up every time it turned on or off. Spoke to the front desk early am. By 4pm nothing had been done. Complained again and the afternoon staff jumped right on it and ended up moving us to another room. Much better second night. Casino was dead on Thursday. They closed down most of the tables, craps and roulette. Very disappointing. Food at restaurant was good and priced fair. Need to add we were at the players inn. Thought we were at the new hotel connected to the casino. Had about 8 rooms booked by family and no one was sure where they were. We ended up with 3 at the casino and 5 at the inn! Recommend being careful before booking with expedia. Would have paid more to be in the other hotel if I had realized. Our reservation said Casino Resort Inn! Also the handicap room we were assigned first had a bathtub! How do they expect a person to safely get into a tub with mobility issues!

Family_with_children

4/10

Poor

03 May 2026

Steven

We stayed for 3 nights and never once did housekeeping clean a thing and it was t great when we arrived . We had to call every night for towels and not even toilet paper was replenished . Also we believed our reservation was for the Casino hotel but after carrying in our luggage and tipping the valet we were told our reservation was for the Players Inn next door. We were not told there was a shuttle or that we could get or a cart for our luggage . I do t know about the Caaino Hotel as I didn’t get to stay there but the players club on was awful!

Partner

8/10

Excellent

20 Apr 2026

Adam

The staff were very friendly. Hotel seemed to be clean. You could smell that they used to allow smoking in the hotel. There were gaps in the door that allowed light through the

10/10

Exceptional

10 Apr 2026

Heather

Great lication, quiet building.

10/10

Exceptional

06 Apr 2026

Wendy

Paper thin walls, can hear everything happening in the next room!

Family

8/10

Excellent

03 Apr 2026

Kevin

Breakfast good, casino good

Family

8/10

Excellent

21 Mar 2026

Hannah

Room was clean, walls are NOT sound proof and we could hear all the noise from the pool on the floor below us at 9:45pm.

2/10

Poor

11 Mar 2026

Cassie

Ran out of hot water when filling the spa up.. and then we had no hot water in the morning to shower

Partner

8/10

Excellent

28 Feb 2026

Justyne

Staff was friendly. Room was very loud with being across from the pool

Partner

10/10

Exceptional

22 Feb 2026

Samuel

Hotel was clean the staff was very courteous the breakfast was very nice and the shuttle to the casino was bery nice and the driver was very courteous

Partner

4/10

Poor

01 Feb 2026

Heidi

Pool was not working . Soda machine could not give change , breakfast served under cooked sausage and room very very outdated

Leisure Partner

10/10

Exceptional

25 Jan 2026

Sue

Staff always smiling, conversing and helpful!

Partner

8/10

Excellent

23 Jan 2026

Gloria

The bedding isn't comforting wish it was softer but if you like firm then this is the place for you.

Leisure Partner

6/10

Pleasant

11 Jan 2026

Catherine

Coffee maker in room was super cheap and coffee was awful. Rooms were antiquated and not reflective of prices charged. Breakfast was mediocre also for prices charged compared to other hotels at same pricing.

Partner

2/10

Poor

30 Dec 2025

Melissa

Before we even left to come to the hotel we called and asked if we could check in early and someone had said yes it wouldn’t be a problem.. We only wanted to check in 30 minutes early because let’s face it m, hotel room check in and check out times are no longer a 24 stay it’s more like 18 and yet you charge full price.. So we showed up and we had 2 rooms and only one was Available and the second one wasn’t ready until way after 4pm.. Yet we still had to pay full price.. After checking in we learned the pool is cold (which was not mentioned in the online brochure of the hotel) we then noticed the hotel had no way to connect anything to the TVs (fire stick, Roku, switch etc) and every floor had a vending machine (3) total and only one actually worked and it was empty.. There was only 1 ice machine and it was on the 3rd floor which is a smoking floor.. We then got stuck in NY because of the ice storm and was told it would be an easy thing to do and we could just rent 2 rooms online again like I did prior and we could keep our rooms.. So we did as they said and went down to renew and we weren’t able to do it so we had to leave the hotel with no place to go from 11-3.. That does not sound like good customer service/experience to me.. Overall the hotel is not in great shape..

10/10

Exceptional

15 Dec 2025

Jason

Great service

Rooms are clean and comfortable

Pool is a great touch

Leisure Self

10/10

Exceptional

12 Dec 2025

Radoslaw

It was a nice place to relax for a few days. Everything was clean the service was tidy and courteous.

Business Partner

10/10

Exceptional

09 Dec 2025

Vanessa

Room was very comfortable. Derek was extremely helpful to us. Thank you!!

10/10

Exceptional

30 Nov 2025

Bobbie Jo

The room was very clean. The jets could be a littke better in the hot tub.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Shawna

Everything in one spot!

Business Self

6/10

Pleasant

15 Nov 2025

Teresa

We were on a smoking floor that smelled like a ashtray. The smell was overwhelmingly, we had to buy a deodorizing spray and still the smell was terrible. Our hair and clothes even smelled like smoke when we got home.

Partner

8/10

Excellent

14 Nov 2025

Derek

Room was clean, fun property. However, the pool in our building was closed and the pool in the players inn was quite dirty / not useable — it was moldy.

I was also disappointed that the property does not have recycling bins.

Business Partner

6/10

Pleasant

10 Nov 2025

Marie

Casino, room, restaurant, staff all 5 stars! But, when it came to check out this morning, the one attendant at the front desk was on the phone (trying to fix a card not working)….i was the only one there. I waited 7 minutes, with absolutely no acknowledgment, zero, nothing. I kindly asked, “excuse me, is this where I check out?”
Without getting off the phone, she said “you don’t need to formally check out, just drop your card. You couldn’t just left it in the room.” She went back to leaning in her chair, and didn’t look back.
I understand sometimes people have bad days, busy days, all that stuff…but I have never had anyone in from a hotel (any staff, room service, front desk, manager, waiter…) be unprofessional and basically dismissive. Again, everything else about our stay was 110%, but the check out was not.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Amanda

The room was clean , staff was so helpful and polite . Love how easy it was to go up to the room in between using the casino

Partner

10/10

Exceptional

03 Nov 2025

Michel

Very nice and modern hôtel, great confortable bled and clean bathroom

Partner

10/10

Exceptional

02 Nov 2025

Karen E

Lovely, large clean room, excellent bathroom space and water pressure. I would highly recommend.

Leisure Family

4/10

Poor

02 Nov 2025

Audrey

The room walls were paper thin that I could hear people having sex in the next room, I could hear them in the shower and I could almost fully hear their conversation and I was Not eavesdropping by any means! The rooms were older and seemed aged and outdated especially the bathroom. Then I asked for a late checkout and was told they don’t do that anymore and I called my cousin who was also on the same floor and he got late checkout! So I called back and explained I just spoke to my cousin on this floor and he got a late checkout?!? Then she changed it to they don’t do that anymore to they only do 2 rooms a floor for late check out?!! Why was I lied to in the beginning anyway if that was the truth?? Or was any of it the truth? They also had no tooth brushes, my husband forgot his and the 24hr snack shop (overpriced) had none left either but I’m sure the actual casino side would have had it and hopefully gives better service to a first time customer. My sister lives there and I had planned on visiting again but I more than likely i wouldnt stay again

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Andrew

The room was great but a suggestion….you might want to have a bathroom with hand bars for people with mobility issues.

Partner

8/10

Excellent

30 Oct 2025

Christina

Stay was great but the blankets crinkle every time you move. Hard to sleep

2/10

Poor

27 Oct 2025

Crystal

No heat

8/10

Excellent

24 Oct 2025

Derek

Room was great, most staff quite friendly. The pool area and hot tub were quite tired and dirty — that would be the only obvious area for improvement to make this resort 10/10 in my books!

Business Partner

4/10

Poor

20 Oct 2025

Deidre

The hot tub was not operational and did not know this until checking in which was not pleased as this was the reason we booked the hotel to use the hot tub. The pool was not clean and our room behind the dresser there was dirty items left from previous guest. The room next to us was very loud and disturbing for most of the night. We asked if we could use the hot tub at the main hotel since players inn hot tub was not running and we were told no because we were players in guest, it should be allowed IF one of the hotels items are not working.

Leisure Family

8/10

Excellent

19 Oct 2025

Angela

Hot tub was broken. Hair in bathtub of room. Loud guest yelling all night in the hallway.

Partner

6/10

Pleasant

13 Oct 2025

Leith

It was very nicely renovated.

Leisure Family

10/10

Exceptional

11 Oct 2025

Betsy

Excellent stay except BOTH treadmills did not work

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2025

Jennifer

Very nice room

Partner

2/10

Poor

28 Sep 2025

Debra

Tried calling for 2 days with no answer! Would never recommend this place. Find somewhere else to stay.

Leisure Partner

2/10

Poor

25 Sep 2025

Gina

I got room 317 at Players, next door to furnace and probably a/c. It was very loud. Also, the refrigerator hummed all night. I was so tired but didn't get much sleep.

Leisure Self

10/10

Exceptional

25 Sep 2025

Robert

The Valet parking is great!

Leisure Partner

10/10

Exceptional

22 Sep 2025

Theresa

visiting relatives for one night. The room was quiet, very clean. loved the artwork. TV was a bit difficult to find stations.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Pascal

Really clean room with everything you need. Most interesting restaurants were close because I was there from Sunday to Tuesday. Other than that, everything was perfect.

Business

8/10

Excellent

14 Sep 2025

Laura

The casino was nice, plenty of machines and tables. The choices for eating were limited. We stayed Tuesday and Wednesday and the buffet and fine dining restaurant were both closed.

Partner

8/10

Excellent

05 Sep 2025

James

Clean & comfortable, though incredibly noisy.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Thomas

Everything was professional

Leisure Partner

4/10

Poor

23 Aug 2025

Suzanne

Did not know this was a smoking unit. Maybe the name should have given it away but most hotels are non smoking. Very loud we can hear every thing the people in the room next to us are talking about.

Leisure Partner

6/10

Pleasant

21 Aug 2025

Robert

Arrived at 2:30 and couldnt ck in until 3:30. My room had blk mold on shower walls. Very unhealthy. When I reported it to front desk,they couldnt have cared less.

Leisure Partner

8/10

Excellent

18 Aug 2025

Christopher

It’s a bit dated but not bad. Ac didn’t work the first night but they fixed it the next morning.

Leisure

8/10

Excellent

13 Aug 2025

Ashley

It was alright. Nothing that special

Leisure Partner

10/10

Exceptional

12 Aug 2025

Lawrence

The staff were very friendly. The room was beautiful,spacious, and clean. Housekeeping did a great job cleaning our room . My husband loved the pool. Very refreshing. The breakfast was great especially the pancakes.

Partner

6/10

Pleasant

10 Aug 2025

Melissa

130 am returned to room. Used toilet and it plugged. My hubs had to find a plunger and fix himself. The Libby and elevato was not air conditioned. Check n too late. Would not offer early check in. Desk twosome at 4 very unfriendly. A bunch of family’s waiting to check in. Also, I thought my reservation was for casino and it was at Plsyersinn.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Christine

Very clean, the staff is amazing. Smells clean and very comfortable beds.

Leisure Family

10/10

Exceptional

20 Jul 2025

Luc

Finally - non smoking room

Our Roman was not in the main casino building, it was in the Inn. Finally a non smoking room. The casino is now non smoking with a room inside for smokers. Smells better

6/10

Pleasant

20 Jul 2025

Gerald

Old furniture, old everything
Restaurant horrible didn't finished 75 $ steak

10/10

Exceptional

19 Jul 2025

Rae

the property is well maintained, convenient and quiet

10/10

Exceptional

10 Jul 2025

anita

Nice place to stay if into casino or pool everything needed.

Check in time should can be 1 am if needed

10/10

Exceptional

30 Jun 2025

Gloria

I liked that the hotel and casino were attached and there was a very nice pool.

Also liked that there were Canadian slot machines in the casino.

Leisure Friends

10/10

Exceptional

30 Jun 2025

Jean

Will be back again

10/10

Exceptional

17 Jun 2025

Lynn

Very nice place

Leisure Partner

10/10

Exceptional

13 Jun 2025

Julia

Good

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Leona

Great place to stay and just relax.

Leisure Family

8/10

Excellent

09 Jun 2025

Jaime

The property was great the hotel was close to the casino, the room was nice an comfortable beds. My only complaint is there was a noise all night that sounded like a drill

Leisure Self

2/10

Poor

01 Jun 2025

JoEllen

The bed was terrible. Could feel the springs in the mattress. The hair dryer fell off the wall when I went to use it. The noise was awful. Could hear ppl walking and talking in the hallway and rooms near us.
I definitely would not stay there again.
Had a poor nights sleep. I’d truly like a refund.

2/10

Poor

31 May 2025

Jordan

The staff was friendly we had a late check in since our flight was canceled and ended up here. We ended up with a toilet the didn’t flush and in the morning when we tried to shower we had no hot water. So had to do my morning business in the public bathroom by the front desk and drive 3 hrs home without a shower.

Partner

2/10

Poor

27 May 2025

Wendy

The staff were sullen, check in line was out the door and only one employee at the front desk. This was the stinkiest hotel I’ve ever stayed in. We have been coming here for almost ten years but the new ownership has really changed the place for the worse.

Leisure Family

2/10

Poor

19 May 2025

crystal

The geese that would walk round

Leisure

8/10

Excellent

18 May 2025

Nichole

Well maintained. Wish they would develop a bigger casino for the amount of people thar are rhere there are not alot of choices when it is busy.

Leisure

10/10

Exceptional

17 May 2025

Brian

Good time

Business_and_leisure Partner

10/10

Exceptional

17 May 2025

Suzanne

Very good staff and nice hotel with all the
amenities.

10/10

Exceptional

15 May 2025

tina

helpful staff

10/10

Exceptional

13 May 2025

Brian

The whole place smelled like cigarette smoke. My room was nice though. Great view and very clean. Other than the cigarette smell it was a nice stay.

Business Self

10/10

Exceptional

10 May 2025

Derek

Very friendly staff

Leisure Partner

10/10

Exceptional

25 Apr 2025

Miranda

Amazing bed and hot tub

10/10

Exceptional

17 Apr 2025

carmen

Great

10/10

Exceptional

16 Apr 2025

Brandi

AWESOME PLACE

We loved this place!! Everyone is so friendly here so you can’t beat the hospitality aspect. Rooms were clean and comfortable. Appreciated that the smoking section was closed off. We will definitely be back!! Thank youuuuu!!!

Partner

4/10

Poor

06 Apr 2025

Brandan

Our room was just okay. The door had a gap in it so we made sure to use both locks, open the closet door as well as the bathroom door so that it felt a little more private, the bathroom floor had hair on it as well as in the shower. There were still crumbs on the floor by the bed, it just felt unclean.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Rose

Paid a high price for a room on Expedia and found it i could have gotten it with Canadian money if i called the hotel directly. 🙃 Everything else was great!

Leisure Self

2/10

Poor

27 Mar 2025

Terence

Uphappy and nothing was done about it

I was very unhappy with my room, I didnt make a reservation for the room i had and when i went to the front desk they told there nothing they can.

Business

10/10

Exceptional

12 Mar 2025

heather

Really loved seeing the housekeeping staff work so good together. Keep up the good work.

Leisure Partner

2/10

Poor

03 Mar 2025

Ashley

Wouldn’t stay here again mold in shower

8/10

Excellent

12 Feb 2025

Steven

Great staff. Very neat facility

Leisure Family

10/10

Exceptional

12 Feb 2025

dawn

We had a nice time would definitely go back even though we didn’t win .😊

Partner

8/10

Excellent

10 Feb 2025

Chrissy

Nice property; however, it could use some upgrades, in the casino and more amenities.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Sarah

Perfect for what we needed it for

10/10

Exceptional

03 Feb 2025

Rose

Staff is always friendly.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Ashley

Casino is so much fun!!!

Leisure Partner

10/10

Exceptional

31 Jan 2025

Michele

Close to Casino

Leisure

10/10

Exceptional

26 Jan 2025

Charles R.

The service was good. The room very nice and clean.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Cindy

Clean! Friendly

10/10

Exceptional

18 Jan 2025

Kyle

King Smoking Room

10/10

Exceptional

12 Jan 2025

Paulino

Nice esort

Leisure Partner

10/10

Exceptional

03 Jan 2025

Deborah

Friendly and accommodating staff.
Room is clean and comfortable.

Business Family

2/10

Poor

03 Jan 2025

Michelle

Review

We had no heat. Everytime we adjusted the thermostat we would get heat for 2 minutes and then it would drop again. Did this 3 tumes then left cause we were freezing

Friends_and_family Friends

10/10

Exceptional

23 Dec 2024

vernon

clean and comfortable, little more dining options

10/10

Exceptional

20 Dec 2024

Jocelyne

The hotel was very clean and the breakfast was good. It was a short walk to the casino.We are planning another stay for this summer

4/10